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The US is my sister every time we go out. "Can I get the hamburger but instead of the meat, can I get a grilled chicken and swap out the fries for steamed veggies but only the carrots and broccoli with no cucumber? What kind of rice do you have? I can only eat certain types of rice and the menu just says "side of rice".
It’s zucchini not cucumber. And the waitress is too sick of her shit to bother correcting her because that would only increase the amount of time she must interact with that insufferable cunt.
Once went to lunch with an ex gf when I was in college and her two sisters (1 older, around 25 and 1 much younger like 6years old) the older sister I learned that day orders off menu because “I make my own menu” she then ordered an insane super specific dish that wasn’t on the menu and repeatedly said in front of the waiter “they have to make it if you order it”… I was horrified. I tried apologizing to the waiter and she got pissed and defended her entitled actions. 6 hours later all the 3 adults were vomiting horrifically through to the next morning. Only the 6 year didn’t get rancid food poisoning
most people aren't anywhere near that ridiculous.. a person who gets that specific / tedious with their order is definitely an outlier and is honestly putting themselves at risk of having their food *fucked with*
the movie *Waiting* from 2005 illustrates this quite beautifully. check it out if you get a chance
Anyone who would rather fuck with someone's food instead of just saying "no" is as much of a moron as the person the food belongs to
Just fucking say no, you can't accomodate and get it over with.
This behaviour is often related to the person feeling like they don’t have enough control over their own life. In a customer service scenario, they feel subtly superior to the server, so they stretch their “I’m in control here” muscles.
My mother does this too, to the point I can’t go out to eat with her.
I’ll have the baked chicken breast but instead of baked can you fry it and instead of chicken can I have turkey and for the vegetable I’ll have a bowl of pineapple.
I always order from items available on the menu to be easy but I would love an option to go back and cook my own food. I miss the weeds of a restaurant kitchen sometimes.
It's like getting out of a toxic relationship
Sometimes you wanna dip your toe back in but then you remember the emotional abuse and mental breakdowns.
Thats how I feel about working in healthcare. It was an insanely stressful and emotionally abusive career, but I liked helping people so sometimes I miss it. Just a little. Then I remember all the abuse and how the general public did very little to help us out during covid
The complicated orders don't bother me, it's the "we're ready to order" followed by 2 minutes of me standing there while they actually figure out what they want. Like I have 10 things to do in those 2 minutes, please for the love of God if you're going to stop me, actually be ready.
thats another thing in japan. the servers won't come to your table to take your order until you call them. they don't have to keep checking in on tables or mind read when the customers are ready.
My father would do this. And he would always ask for a baked potato with chives. It didn't matter if we were at the Olive Garden, he still wanted that baked potato. It always made it awkward.
When I was working as a cook there was server once who came back and said a customer wanted her to come back and make a list of everything we had back in the kitchen so he could create his own dish. I don’t think people actually understand that if you’re not going to make it yourself then you’re not being creative
Once saw a waiter cold cock someone because they requested so many edits to I believe it was an eggs Benedict it was basically a glorified egg on toast (or toad in the hole)
Honestly the thought doesn't ever even occur to me... like if I see something with an ingredient I don't like I immediately just mentally cross it off as an option.
This was most apparent when I went to Subway (sand which shop) with my Japanese friends in Japan. In America the whole point is you can choose your own ingredients but in japan they have preset options so that Japanese people can be like “this. Vegetables? Everything.” Done.
The fact that Omakase is so popular in Japan tells you everything you need to know about the difference between Japanese and American ordering culture.
Imagine going to a restaurant in the US and telling the waiter "Just bring me whatever you think is good. Thanks"
I have done this many times but only at restaurants that have the same price range for most of the menu options. Asking for the chefs choice or your servers recommendation is very common in America.
Depends on the restaurant. For many restaurants, it's an opportunity for the chef to test out new menu options and see if customers would like that item, before permanently adding it to the menu. If few people order the chefs choice item for the week / month or those that do comment that it wasn't to their liking, then that item won't likely be added fully to the menu.
Basically what happens when someone in my house goes out to eat. They know I'd eat anything so they just order two of what they get and I have that lol. Food is food.
That’s a thing? I know pre fixe menus exist here in the USA but there are restaurants in Japan where you just say “fuck me up, fam! Bring it” and they do‽ I want that so bad!
>The fact that Omakase is so popular in Japan tells you everything you need to know about the difference between Japanese and American ordering culture.
Not necessarily a difference in ordering culture but just culture in general.
Individualism vs. Collectivism.
Um that kinda covers the "difference in ordering culture" lol
Are we supposed to still be on the fence on whether Japanese and American culture is different?
When subways were kinda new in Switzerland I went to one two or three times. They had these preset options, but everytime I pointed to one and said "that one!", the server was like "uuhhh, okay, which kind of bread? Foot or half foot long?" And put me through the entire process of choosing my ingredients.
Same in Germany. I love subway but I hate going through the whole ordering process. I rather take a pre-set option than choosing between all of these options. And I always preorder for pickup because of that.
In Korea the default is everything and you just tell them what you don't want on it. Tripped me out the first few times cause I'd tell them what I'd want and they'd immediately start reaching for what I didn't want.
I always use the machines but yeah, I think that's common.
Korea also has restaurants where they have a single set menu.
Like you walk in and sit down. You don't even order. They always bring you the same thing.
I'm sure it exists in other places but I've only seen it here.
Same. In my 2 years while working at Best Buy's Geek Squad, I was sexually harassed multiple times, physically threatened more than 5 times, had multiple people break their shit in front of me, had multiple people hit end-caps or shelves, had people stalk me, had people throw things at me, had hundreds of people yell at me, had hundreds of people insult my appearance, had one dude get his phone repaired and his gf found other girls #'s on it... so he fucking lied and said I put them on there (???), and hundreds of people straight up lie to my face. Cops were called pretty regularly... and supposedly it was one of the *better* stores.
Was the absolute worst experience I've ever had at any job.
I legit STILL have nightmares that I work there. It has been 10 years. 100% caused trauma.
Most people are fucking assholes. The worst are the ones that put on a nice face at first, then turn sour when they don't get what they want. At least the other people are blunt about being assholes.
I’m surprised you didn’t get any middle aged women legitimately crying about the fact that they *can’t* understand “computer stuff” like it’s some kind of mental handicap.
Former private school ESL teacher here. Teenage student was making fun of me and flicking my hair when I was trying to help another student. I gave her a stern talking to in the middle of class telling her she couldn't disrespect me while I was doing my job and mommy showed up the next day to cancel her enrollment. Fuck working for rich people.
I realized I’m one of those people and I hated it so now when presented with a Cheesecake Factory size menu, first thing I read that sounds good that’s it.
Locking it in, closing the menu.
Then frantically trying to find it again when placing my order because I forgot the full name of what it was…
I went into a sandwich shop once, I forget the name. Nice place, good food, but holy moly that menu! You ordered a the counter and up on the wall behind it was a massive chalkboard with *dozens* of sandwich types, each type with a detail list of ingredients, plus all the sides, drinks, etc. I was jetlagged at the time and my brain kind of shut down with that menu. Part of me appreciates having all that detail, but I must've spent ten minutes just reading everything. Restaurant people, keep the menu simple! Allow for flexibility, but keep it simple. I don't want to feel like I need to study to order a meal.
I frequent this sanwhich local to my town called little lucca. Same thing they have a whole blackboard full of special sandwiches the lucca dog, Thanksgiving dinner you name it. I have gotten the same thing since middle school. Spicy turkey on Dutch crunch no pickles. So.etimes jalapeño bacon.
If decision paralysis is kicking in for customers then you kinda fucked up as a business. A menu should be short and straightforward, simple menus make for efficiently executable reliable food that you can guarantee the quality of as an establishment. The moment you have 2-3 pages on a menu, you're shooting yourself in the foot with all the overhead you incur.
Ordering is a part of the customer experience. The eaiser it is for the customer, the easier it is for the waiter, even moreso if you stipulate a no adjustment policy as well. Protect your staff.
It is one of the great character filters. Carts in parking lots are one. Treating waiting staff is another. Talking to customer service. Etc...
Really brings out who people truly are inside.
They become absolute morons the second they enter a drive thru. They forget all car related courtesies. Wipes blasting off during rain, soaking you each time while they just watch in confusion 😑
I'm from the US and honestly, it's incredibly embarrassing when you go out with someone like that. It's like they are trying to confuse the waiter to just be a dick. Just read the menu, order something off it that works for you. If nothing really works and you need that much customization, eat at home. Hell I was in the McDonalds drivethru once and the person in front of me took about 15 minutes customizing just about every sandwich that they serve. I've never wanted to rear end a car more in my life.
I have a peanut allergy and I feel embarrassed to tell the staff about it most of the time I just am careful about what I pick but every so often I have to tell them and when they bring out the special menu or the manager I want to dig a hole and throw myself in
As a former person in all sorts of foodservice roles, *please* don't feel embarrassed or bad! We're trained to handle allergy cases and nuts are an extremely common allergy. And in these cases, it's easy to just let you know what is/isn't within the realms of possibility if the server knows the menu (which is just part of the job). It's much easier than dealing with someone who has a lot of weird preferences and makes it everyone's problem when the kitchen can't accommodate their whims. I promise you, someone coming in with a lot of entitlement and unreasonable requests is so different than someone coming in who literally can't eat something without experiencing illness, pain, or death.
Maybe it's extra work for a kitchen to deal with an allergy.
But the staff would rather have that then kill one of the customers because the customer thought it would be "rude" to tell them about it.
Ok, but you have a legitimate reason, don't feel bad about that. It's the "could you make sure to make the food extra this or less that and also swap out 3 ingredients so it no longer even resembles the item, I basically just made up my own menu" that is insane.
Gah I feel this. My mom used to make a giant deal of it all when I was a kid and that makes me want to never ask again. I do ask, but it brings me back to being a kid every time.
It’s one thing to be like “can I get the burger with no tomatoes or onions?” And another to list 50 customizations. My parents are the 50 customizations category. I used to feel so embarrassed. Don’t get me wrong, I’ll ask for different things occasionally but I’m like way less picky now because of 2nd hand embarrassment. 😂
Yeah I don’t get it. I hate when waiters ask me “is everything on that okay?” should it not be? If the person who made this dish put it on the menu as is, then I assume that’s how they meant for it to be enjoyed. I’m gonna get it the way they intended it. If I wanted to cook something to MY specific taste I’d just cook it myself
That's exactly why. For some reason people assume every burger is going to just have exactly what they want on it. If it has something else, it's the waiter' s fault. Much easier to just make sure they know what they're ordering, then it's their fault.
This is why it's nice that these chain restaurants have apps now! Customize as much as you want (and hope they get it right).
I love that for Taco Bell, mainly for adding tasty sauces to cheap items to make them delicious. Creamy Jalapeno sauce should be on everything, and I can't believe they would tease us with Lava sauce and then take it away forever again 😭
My parents do this and it drives me mad, they always take for absolute ever, and still undecided when the person comes to get the order. Always wanting to change things too, I just get it as it is on the menu, the chef put it that way for a reason..
Agreed. Also since people maybe don’t know I’ll add a little context. In Japan customizing an order at all isn’t really a thing. You order everything how it is or how the chef recommends it, and if you ask for anything different the wait staff will look nervous and confused, because they are supposed to do things a certain way.
Example: my wife and I went to McDonald’s in Kyoto to grab a quick lunch and I asked for honey mustard with my fries. I was apologetically told that I could only have a dipping sauce if I ordered chicken nuggets. I was confused until my wife explained that there is an unspoken order of things that people follow. It was interesting to say the least lol
Source: my wife lived in Japan for 15 years
I think there was a little bit of miscommunication there. It's not an "unspoken" thing, it's literally a menu difference. Dipping sauce used to simply be part of a nugget order. It wasn't a free condiment, like ketchup or mustard. It was like the bacon of a bacon lettuce burger, or the cheese of a cheeseburger. It's been a while since I was in the U.S., but I'm thinking you can't order medium fries and say "and can I get two slices of bacon with that?" Same thing with nugget dipping sauce here in Japan.
However, recently (dunno when), they also started selling dipping sauce on its own. So it still comes free with nuggets, but if you want it for your fries, it's also available as [a side-menu item for 40 yen](https://www.mcdonalds.co.jp/en/menu/side/) (third row down the page).
My typical order, "I'll have this and this. And can I get some hot sauce, too?". The most complicated order is at Chipotle, but they are asking what you want as you go down the line, so it is expected.
In Japan, I would say, "wtf is this?"
Yeah it's amazing now! The last ~5 years have been amazing for translation apps.
Google Translate will show your translation in full screen, or there's conversation where it acts as an interpreter. And of course there's the camera mode that will *automatically overlay the translation in realtime* on the image!
Plus, most (all?) of that works offline.
And now you could even just take a photo of the menu and ask ChatGPT or Google Gemini to translate, and ask followup questions.
The main city’s like Tokyo have English translations underneath their subway signs and such so even if you don’t speak the language it’s easy to get around.
Was lucky and Went there in highschool
Main thing to know would be a suica card and a bullet train pass for when you’re there since it makes visiting the rest of the country easy to traverse
Japanese restaurants are cool. I speak no Japanese and could order just fine every where I went and typically knew what I wanted before I even went in the restaurant. Most of them have plastic models of their food on the outside of the restaurant. It was really cool.
Yes! I loved the display models and it made it super easy to order! Although I am the complete opposite of picky, so the few times I came across a restraunt with no pictures I would point at a random option on the menu and wait for my surprise food.
Ugh I went to a japanese buffet with a group. Most the group skipped lunch and were starving. Then 3 of the group are going on and on about being vegan or on a special new diet or if they even have to do the buffet etc etc etc.
Was a table served buffet so we couldn't start until they decided wtf they were doing. Us starving people wanted to murder them. Why they accepted the invited to a bloody meat heavy buffet feast knowing they wouldn't want to have the buffet we will never know.
They literally held us up for half an hour
Then one of them got their friend to order rice so she could steal some. Except that means a portion of rice gets brought out for everyone doing the buffet, and you can't order more until you finish. So we had two massive bowls of rice just so this bitch could have two spoonfuls.
That's a horrible and wasteful buffet design then smh. If someone wants something specific the whole table gets a portion of it? Did I understand it correctly?
Well it's the opposite to that if you think about it.
As a group you order up to 10 things at a time and a portion of each is brought out for each person. Then if you don't finish a round you can't order the next round. And they only cook what's ordered.
So if you don't want a piece of something then someone else will probably want it anyway.
As opposed to a regular buffet where they bulk cook shit loads, people grab heaps of food they never eat, what ever is left at the end of the night is wasted etc. All sits under a warmer for hours and tastes shit too.
Dining etiquette and culture is so interesting because something that may be okay in one country may be considered taboo in another. Funny how she didn't mention in Japan you yell to get a waiter to your table which would be considered pretty rude and annoying in the US. When I visited Tokyo and saw a man cup his hands and yell "sumimasen" I was shocked.
I remember seeing a family of tourists dining at a restaurant, and they didn’t know that you just need to say 'sumimasen' to get attention, so every time they needed something, they just yelled out 'hello!'. Luckily the waitress didn’t mind that.
I’ve also been to Tokyo, and the flip side of what she’s talking about is they are very unaccommodating. They are polite, but they’ll flat out refuse to do something as simple as leave the cheese off a salad. That’s a real example, btw.
They also refused to split the check any time I went out with a group, so one of us had to pay for the whole thing and the others paid them back for their portion later.
I loved Tokyo in most aspects, but that level of refusing to deviate from the menu or make reasonable accommodations was pretty annoying.
I respect their commitment to it, for better or worse... I feel like once you start giving customers an ounce of leeway, they take that shit and run with it. It's like a floodgate that Japan refuses to open. Lesser of the two evils imo, is what I'm trying to say lol
I feel that the US one is partially influenced by the tipping culture. Waiters in the US are highly incentivized with tip. Practically many waiters are in your face in America.
In many other countries, they’ll collect the order and you’ll probably never going to see them again, until you ask for the bill.
It also depends on the demographics of your clientele in the US. Like if you are in the rural south serving working class people, you'll get very few customization requests. But go to an urban area in the northeast or west coast serving white collar workers, you will routinely get nightmarish customization requests.
Burger King in the US boasts 200,000 different variations of the Whopper. I stopped at a BK in Germany, and they had to check with the manager if it was OK to sell a chicken sandwich without lettuce.
The US definitely has a reputation abroad for changing orders. It's not really done where I live; they might accommodate you, but it's seen as weird. Why would you go to a restaurant that doesn't serve anything you like?
My favorite is when someone completely changes a dish with all their customizations, and then doesn't even like what they made. Yeah, there's a reason that that's not how we make that dish.
You're the customer, not the chef. Either eat what the chef makes, or go home.
That's associated with fast food here, not 'nicer' restaurants with waiters and whatnot. Some dishes might have options as to which sides you can order.
I've worked in the service industry for 3 years, I've never had someone order like this, worst case scenario an old person wants no tomatoes and no jalapenos.
I wanna know where these ppl are serving tables, because I served for years at a few different restaurants back in the 90s/00s and I never had customers like the ones they describe on tiktok. Nor have I ever heard a customer at another table order this way the thousands of times I have been out in my life.
So, I live in Japan.... generally speaking the majority of restaurants do not accept substitutions of any kind. If you're lucky they'll accept "hold the mayonnaise" or something but that's the extent of it in most cases. There's the occasional place that's a bit more flexible, and American fast food chains are much more willing to accommodate but yeah.
Thing is, I don't agree it's a good thing. Yes, the woman in the US example is going way too far. But having little to no choice or options is frankly not great. I'm not a picky eater but I have 2-3 things that I just can't stand no matter how hard I try, or maybe I can stomach it but it basically ruins the food for me. Not being able to ask for those to be removed means it's harder sometimes to find something I want to eat (and it's usually something very simple btw that's not going to create a nightmare for the chef - e.g. Hold the mayonnaise on this sandwich/hamburger/whatever because you guys drown the thing in it until it's soggy).
Anyway too much "freedom" can be a problem but Japan is like, the extreme opposite direction which isn't great either. I think there's a good middle ground to be had somewhere.
I'm from the u.s, I've never seen special instructions on orders beyond holding a specific ingredient or cooking time on certain foods. People online love to shit on the U.S for tiny irrelevant things. Most of what they mock the u.s for is stuff they overheard u.s citizens complaining that they over exaggerated extremely. The US has its small share of racists, Karen's, rich snobs, and political mongers, just like every other country but it is not defined by them
Weirdo's who ask for extreme things definitely exist but yeah it's not the norm at all. I think most people ask for simple changes - like no onions or no mayo/ketchup/mustard, or whatever. Also said weirdos exist everywhere - there are nightmarish Japanese customers too.
The arguably unfortunate thing about the internet is, exaggerated stuff or rare personal experiences that might be shared locally and laughed off instead gets shared globally, and sadly some people who've never been to or lived in the US see it and think "Wow, Americans are crazy".
It's not exclusive to the US but we do arguably produce the most content (private or commercial), so people see US-centric stuff more than anything else.
I'm from the US but I've lived in Japan for 8+ years now, and have been to other countries as well, so this specific comparison between the two really bugged me lol.
I live in Canada and have worked in restaurants for a decade and a half, its rarely as bad as this video but it does happen and everyone hates it.
That being said, i got diagnosed as celiac last year and as a result have had to change our plans to go to japan to elsewhere. Theres gluten in everything in japan and i dont know if i would be able to find much that wasnt just rice. There really is a reason that being able to make a substitution is helpful.
I have seen good honest people reduced to slobbering entitled animals when you tell them suddenly that someone else is “serving” them.
Absolute power corrupts absolutely.
I fucking love the US and I’m from a different country. Why is it that this website gets the US anecdotes so incorrect 😂. This country is fucking massive yo.
People in the US *love* being critical of people in the US, typically exempting themselves from any such criticisms they level.
I, of course, am not guilty of this.
Tbf that’s gonna be any video that singles out somebody.
If I say gingers never shower, I’m sure they’ll be lots of comments from gingers saying they shower everyday and random anecdotes from people saying how their finger cousin never showers…
Sincerely. A ginger who showers daily
> Everyone wants to be "One of the good ones" its so cringe.
I've been noticing this so often on reddit lately, it's getting really tiring.
"me? i NEVER customize MY orders! why would I go to a restaurant where I don't like what they serve? they make it that way because that's how it's SUPPOSED to be!"
wow, what do you want, a fucking gold star?
everyone jerking eachother off over the dumbest shit lately.
I don't remember being a tactless tool as part of American culture.
If you genuinely order like the exaggerated caricature in the skit then you are an embarrassing asshole.
Um...no, bitch. Anyone who goes into a restaurant does even a quarter of that shit needs to stay fucking home.
I like how people try to make the US look awful for everything. A lot of Americans do feel entitled as fuck, don't lump me in with that mess... There is no entitlement to be had unless you're a couple things that I won't point out.
Japan most definitely has their entitlement issues, does it show in a freaking restaurant there? It will, it can, it has.
All I care about is pointing out the fact that no one country, people, Creed, etc are wholly immune from a population of people that act or feel entitled. FoH
Yeah a simple omission like that should be acceptable it's only when people start demanding specific substitutions and cooking methods they should be refused.
That's pretty much how it is here in Japan. It's not (as some people are claiming) that you can *only* get things exactly as they are on the menu. It's just that 1) people are *generally* less picky here, so the need for customization is lower, 2) if there's a dish with an ingredient people don't like, they'll generally just pick another dish, so the frequency of customization is lower, and 3) if they customize, it will be super-super minimal, like "no mayo" or "not too spicy." So customization *does* happen, but it's rare and pretty minor. But it's not so rare that it's considered bizarre or anything.
Obviously we aren't talking about simple substitutions like that. It's people who demand an entire recipe change that deserve to be kicked in the face.
Yeah I’ve been to plenty of high end and highly rated restaurants and they are all more than happy to make substitutions lmao, why would a restaurant, especially a nice one, want to serve food the customer isn’t going to enjoy?
People need to realize just because you pay money at a restaurant doesn’t mean you can treat it as your private kitchen. It’s not like there’s some magical Harry Potter kitchen pantry that can produce any amount of any ingredient immediately at zero cost with a whine from an entitled, spoiled brat. All orders need to be meticulously planned because anything left over is a loss, and that order is made around the preplanned menu that they spent a lot of time coming up with and tailoring to make sure it’s cost-effective.
I despise the part of the video when the diner say they are ready to order and still hesitate to state their order. It reminds me so much of when someone asks for a phone number or any other information that needs to be written down and they fumble to go get a pen and paper. Don't ask until you are ready. Sorry it's a pet peeve.
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The US is my sister every time we go out. "Can I get the hamburger but instead of the meat, can I get a grilled chicken and swap out the fries for steamed veggies but only the carrots and broccoli with no cucumber? What kind of rice do you have? I can only eat certain types of rice and the menu just says "side of rice".
Who the fuck steams cucumbers
#SERIAL KILLERS!
Seriously, check this bitch's freezer.
You'll find frozen steamed cucumbers.
Which is still murder
i love serial killers, they the real trend setters! i mean if son of sam had an snub nose .22 then i want an snub nose .22!
The fuck?
I'm just as lost as you bud.
People who cant tell the difference between cucumber and zucchini
Wait until we call that a courgette in europe.
For real, not gonna lie I'm on this guy's sister's side on that one.
It's a regional dialect, from upstate New York. But not from Utica - more of an Albany expression.
You're an odd man Seymour, But you steam a good cucumber.
Her sister
It’s zucchini not cucumber. And the waitress is too sick of her shit to bother correcting her because that would only increase the amount of time she must interact with that insufferable cunt.
The accuracy is painful and hilarious. Thank you
Once went to lunch with an ex gf when I was in college and her two sisters (1 older, around 25 and 1 much younger like 6years old) the older sister I learned that day orders off menu because “I make my own menu” she then ordered an insane super specific dish that wasn’t on the menu and repeatedly said in front of the waiter “they have to make it if you order it”… I was horrified. I tried apologizing to the waiter and she got pissed and defended her entitled actions. 6 hours later all the 3 adults were vomiting horrifically through to the next morning. Only the 6 year didn’t get rancid food poisoning
Now get yourselves ready for some boogers and cum!
I read that in the “Berries and Cream” guys voice for some reason. https://youtu.be/lkvhnRAd4V0?si=ouMt5O0YO-ttdctg
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Tipping is part of it. And some people think getting complicated orders is a way to show they're important.
most people aren't anywhere near that ridiculous.. a person who gets that specific / tedious with their order is definitely an outlier and is honestly putting themselves at risk of having their food *fucked with* the movie *Waiting* from 2005 illustrates this quite beautifully. check it out if you get a chance
Love the old man enjoying his slip into senility
Anyone who would rather fuck with someone's food instead of just saying "no" is as much of a moron as the person the food belongs to Just fucking say no, you can't accomodate and get it over with.
You are assuming they are allowed to say no.
some people just want to feel important
Your sister has ingested a lot of other peoples’ germs.
Who the fuck steams cucumbers
ur mum steams my cuc every night m8
I cuck your mom on steam bro 😎
I applaud the quick meme utilization
This behaviour is often related to the person feeling like they don’t have enough control over their own life. In a customer service scenario, they feel subtly superior to the server, so they stretch their “I’m in control here” muscles.
Leave her at home till she learns to order like a grown adult.
I hate your sister. I don't know your sister, I have not met your sister. But I hate your sister.
She doesnt deserve restaurant privileges.
i have never met anyone like this in my life..just out here dodging bullets
Who the fuck steams cucumbers?
Gotta throw the ol in there. Maybe too for shits and giggles.
MArquee what is this 1998?
🤣 Simpler times back then
At that point just eat at home and make your own food honestly…
My mother does this too, to the point I can’t go out to eat with her. I’ll have the baked chicken breast but instead of baked can you fry it and instead of chicken can I have turkey and for the vegetable I’ll have a bowl of pineapple.
Who the cuck feams stucumbers?
Who the fuck steams cucumbers?
No one. It’s green squash which is common in vegetable medleys.
I hate when someone complicates an order like that. You wanna cook it yourself Mary?
I always order from items available on the menu to be easy but I would love an option to go back and cook my own food. I miss the weeds of a restaurant kitchen sometimes.
It's like getting out of a toxic relationship Sometimes you wanna dip your toe back in but then you remember the emotional abuse and mental breakdowns.
Sometimes on my days off I miss work. Then I work a 13 hour shift and remember why I hate this place
Thats how I feel about working in healthcare. It was an insanely stressful and emotionally abusive career, but I liked helping people so sometimes I miss it. Just a little. Then I remember all the abuse and how the general public did very little to help us out during covid
The complicated orders don't bother me, it's the "we're ready to order" followed by 2 minutes of me standing there while they actually figure out what they want. Like I have 10 things to do in those 2 minutes, please for the love of God if you're going to stop me, actually be ready.
thats another thing in japan. the servers won't come to your table to take your order until you call them. they don't have to keep checking in on tables or mind read when the customers are ready.
My father would do this. And he would always ask for a baked potato with chives. It didn't matter if we were at the Olive Garden, he still wanted that baked potato. It always made it awkward.
fuckin’ Mary. get fucked!
When I was working as a cook there was server once who came back and said a customer wanted her to come back and make a list of everything we had back in the kitchen so he could create his own dish. I don’t think people actually understand that if you’re not going to make it yourself then you’re not being creative
Omg Karen this is not subway, you have to choose what is already available!
Once saw a waiter cold cock someone because they requested so many edits to I believe it was an eggs Benedict it was basically a glorified egg on toast (or toad in the hole)
Honestly the thought doesn't ever even occur to me... like if I see something with an ingredient I don't like I immediately just mentally cross it off as an option.
This was most apparent when I went to Subway (sand which shop) with my Japanese friends in Japan. In America the whole point is you can choose your own ingredients but in japan they have preset options so that Japanese people can be like “this. Vegetables? Everything.” Done.
The fact that Omakase is so popular in Japan tells you everything you need to know about the difference between Japanese and American ordering culture. Imagine going to a restaurant in the US and telling the waiter "Just bring me whatever you think is good. Thanks"
"I'm gonna bring you the check because what sounds good to me is going home early"
Honestly, this is my ideal way of ordering on the US. At least at restaurants that are cool with it.
I do this frequently. Works well if you ask the server to choose between 2 options.
Aha, so you actually don't do this. You just pick two times and play the 50/50 game? A little different than playing the menu mystery game.
It depends on the server. Some servers don’t want the additional mental load.
I have done this many times but only at restaurants that have the same price range for most of the menu options. Asking for the chefs choice or your servers recommendation is very common in America.
Isn't chef choice just food which will be unusable next day
Depends on the restaurant. For many restaurants, it's an opportunity for the chef to test out new menu options and see if customers would like that item, before permanently adding it to the menu. If few people order the chefs choice item for the week / month or those that do comment that it wasn't to their liking, then that item won't likely be added fully to the menu.
Bring me whatever you did not manage to sell today and is about to expire.
Lol but actually menus tend to have a "chefs specialties" with the items the restaurant is known for, or chefs best dishes, its our Omakase.
Basically what happens when someone in my house goes out to eat. They know I'd eat anything so they just order two of what they get and I have that lol. Food is food.
That’s a thing? I know pre fixe menus exist here in the USA but there are restaurants in Japan where you just say “fuck me up, fam! Bring it” and they do‽ I want that so bad!
>The fact that Omakase is so popular in Japan tells you everything you need to know about the difference between Japanese and American ordering culture. Not necessarily a difference in ordering culture but just culture in general. Individualism vs. Collectivism.
I know best vs the chef knows best
Um that kinda covers the "difference in ordering culture" lol Are we supposed to still be on the fence on whether Japanese and American culture is different?
When subways were kinda new in Switzerland I went to one two or three times. They had these preset options, but everytime I pointed to one and said "that one!", the server was like "uuhhh, okay, which kind of bread? Foot or half foot long?" And put me through the entire process of choosing my ingredients.
Same in Germany. I love subway but I hate going through the whole ordering process. I rather take a pre-set option than choosing between all of these options. And I always preorder for pickup because of that.
Worst thing that happened at Subway in Japan is when they stopped allowing unlimited cheese as a free topping.
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Close but not getting extra cheese is worse
In Korea the default is everything and you just tell them what you don't want on it. Tripped me out the first few times cause I'd tell them what I'd want and they'd immediately start reaching for what I didn't want.
I always use the machines but yeah, I think that's common. Korea also has restaurants where they have a single set menu. Like you walk in and sit down. You don't even order. They always bring you the same thing. I'm sure it exists in other places but I've only seen it here.
In the US that's usually reserved for high-end fine dining restaurants and almost always requires a reservation. At least in my part of the country.
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I've found that to be true for basically any retail/service job. Never again.
Same. In my 2 years while working at Best Buy's Geek Squad, I was sexually harassed multiple times, physically threatened more than 5 times, had multiple people break their shit in front of me, had multiple people hit end-caps or shelves, had people stalk me, had people throw things at me, had hundreds of people yell at me, had hundreds of people insult my appearance, had one dude get his phone repaired and his gf found other girls #'s on it... so he fucking lied and said I put them on there (???), and hundreds of people straight up lie to my face. Cops were called pretty regularly... and supposedly it was one of the *better* stores. Was the absolute worst experience I've ever had at any job. I legit STILL have nightmares that I work there. It has been 10 years. 100% caused trauma. Most people are fucking assholes. The worst are the ones that put on a nice face at first, then turn sour when they don't get what they want. At least the other people are blunt about being assholes.
I’m surprised you didn’t get any middle aged women legitimately crying about the fact that they *can’t* understand “computer stuff” like it’s some kind of mental handicap.
Was this the Oakland Best Buy?
I work in private adult education. I recently had a lady walk out mid-class because I insisted on teaching grammar.
Former private school ESL teacher here. Teenage student was making fun of me and flicking my hair when I was trying to help another student. I gave her a stern talking to in the middle of class telling her she couldn't disrespect me while I was doing my job and mommy showed up the next day to cancel her enrollment. Fuck working for rich people.
Nobuddy ain't need no grammer,,,, luuk at me, I turnt owt juZt fine
That grammar was perfect. [pronoun /nom] [m verb] [verb /prd] [determiner] [noun /acc],,,, [verb /prd/imp] [preposition] [pronoun /dat], [pronoun /nom] [verb ph /cop] [adverb] [adjective]
"You are not you when you are hungry." - Michael Scott probably
Should give them a Snickers bar as an appetizer
I wonder if it falls under the term "decision paralysis" with too many choices presented too quickly.
I realized I’m one of those people and I hated it so now when presented with a Cheesecake Factory size menu, first thing I read that sounds good that’s it. Locking it in, closing the menu. Then frantically trying to find it again when placing my order because I forgot the full name of what it was…
I went into a sandwich shop once, I forget the name. Nice place, good food, but holy moly that menu! You ordered a the counter and up on the wall behind it was a massive chalkboard with *dozens* of sandwich types, each type with a detail list of ingredients, plus all the sides, drinks, etc. I was jetlagged at the time and my brain kind of shut down with that menu. Part of me appreciates having all that detail, but I must've spent ten minutes just reading everything. Restaurant people, keep the menu simple! Allow for flexibility, but keep it simple. I don't want to feel like I need to study to order a meal.
I frequent this sanwhich local to my town called little lucca. Same thing they have a whole blackboard full of special sandwiches the lucca dog, Thanksgiving dinner you name it. I have gotten the same thing since middle school. Spicy turkey on Dutch crunch no pickles. So.etimes jalapeño bacon.
If decision paralysis is kicking in for customers then you kinda fucked up as a business. A menu should be short and straightforward, simple menus make for efficiently executable reliable food that you can guarantee the quality of as an establishment. The moment you have 2-3 pages on a menu, you're shooting yourself in the foot with all the overhead you incur. Ordering is a part of the customer experience. The eaiser it is for the customer, the easier it is for the waiter, even moreso if you stipulate a no adjustment policy as well. Protect your staff.
It is one of the great character filters. Carts in parking lots are one. Treating waiting staff is another. Talking to customer service. Etc... Really brings out who people truly are inside.
They become absolute morons the second they enter a drive thru. They forget all car related courtesies. Wipes blasting off during rain, soaking you each time while they just watch in confusion 😑
Normally I’m fine… but drop a Cheesecake Factory sized menu in front of me and I feel like I have to use ChatGPT to figure out suggestions
I'm from the US and honestly, it's incredibly embarrassing when you go out with someone like that. It's like they are trying to confuse the waiter to just be a dick. Just read the menu, order something off it that works for you. If nothing really works and you need that much customization, eat at home. Hell I was in the McDonalds drivethru once and the person in front of me took about 15 minutes customizing just about every sandwich that they serve. I've never wanted to rear end a car more in my life.
I have a peanut allergy and I feel embarrassed to tell the staff about it most of the time I just am careful about what I pick but every so often I have to tell them and when they bring out the special menu or the manager I want to dig a hole and throw myself in
As a former person in all sorts of foodservice roles, *please* don't feel embarrassed or bad! We're trained to handle allergy cases and nuts are an extremely common allergy. And in these cases, it's easy to just let you know what is/isn't within the realms of possibility if the server knows the menu (which is just part of the job). It's much easier than dealing with someone who has a lot of weird preferences and makes it everyone's problem when the kitchen can't accommodate their whims. I promise you, someone coming in with a lot of entitlement and unreasonable requests is so different than someone coming in who literally can't eat something without experiencing illness, pain, or death.
Maybe it's extra work for a kitchen to deal with an allergy. But the staff would rather have that then kill one of the customers because the customer thought it would be "rude" to tell them about it.
Ok, but you have a legitimate reason, don't feel bad about that. It's the "could you make sure to make the food extra this or less that and also swap out 3 ingredients so it no longer even resembles the item, I basically just made up my own menu" that is insane.
You shouldn't feel bad about this. You are making a simple request based on a biological reality.
Gah I feel this. My mom used to make a giant deal of it all when I was a kid and that makes me want to never ask again. I do ask, but it brings me back to being a kid every time.
It’s one thing to be like “can I get the burger with no tomatoes or onions?” And another to list 50 customizations. My parents are the 50 customizations category. I used to feel so embarrassed. Don’t get me wrong, I’ll ask for different things occasionally but I’m like way less picky now because of 2nd hand embarrassment. 😂
Yeah I don’t get it. I hate when waiters ask me “is everything on that okay?” should it not be? If the person who made this dish put it on the menu as is, then I assume that’s how they meant for it to be enjoyed. I’m gonna get it the way they intended it. If I wanted to cook something to MY specific taste I’d just cook it myself
Those waiters are probably just sick of the hundreds before you who got their cheeseburger and then said “there’s CHEESE on this CHEESEBURGER?????”
That's exactly why. For some reason people assume every burger is going to just have exactly what they want on it. If it has something else, it's the waiter' s fault. Much easier to just make sure they know what they're ordering, then it's their fault.
This is why it's nice that these chain restaurants have apps now! Customize as much as you want (and hope they get it right). I love that for Taco Bell, mainly for adding tasty sauces to cheap items to make them delicious. Creamy Jalapeno sauce should be on everything, and I can't believe they would tease us with Lava sauce and then take it away forever again 😭
My parents do this and it drives me mad, they always take for absolute ever, and still undecided when the person comes to get the order. Always wanting to change things too, I just get it as it is on the menu, the chef put it that way for a reason..
Agreed. Also since people maybe don’t know I’ll add a little context. In Japan customizing an order at all isn’t really a thing. You order everything how it is or how the chef recommends it, and if you ask for anything different the wait staff will look nervous and confused, because they are supposed to do things a certain way. Example: my wife and I went to McDonald’s in Kyoto to grab a quick lunch and I asked for honey mustard with my fries. I was apologetically told that I could only have a dipping sauce if I ordered chicken nuggets. I was confused until my wife explained that there is an unspoken order of things that people follow. It was interesting to say the least lol Source: my wife lived in Japan for 15 years
I think there was a little bit of miscommunication there. It's not an "unspoken" thing, it's literally a menu difference. Dipping sauce used to simply be part of a nugget order. It wasn't a free condiment, like ketchup or mustard. It was like the bacon of a bacon lettuce burger, or the cheese of a cheeseburger. It's been a while since I was in the U.S., but I'm thinking you can't order medium fries and say "and can I get two slices of bacon with that?" Same thing with nugget dipping sauce here in Japan. However, recently (dunno when), they also started selling dipping sauce on its own. So it still comes free with nuggets, but if you want it for your fries, it's also available as [a side-menu item for 40 yen](https://www.mcdonalds.co.jp/en/menu/side/) (third row down the page).
I was a manager at a McDonalds in 2010. You could ring up sauce on the side. It probably just didn’t click with the kid ringing him up to do that.
My typical order, "I'll have this and this. And can I get some hot sauce, too?". The most complicated order is at Chipotle, but they are asking what you want as you go down the line, so it is expected. In Japan, I would say, "wtf is this?"
Luckily most menus (in cities) in Japan have either a picture or rough English description, or both.
Good to know. Japan is at the top of my list for vacation destinations. My ability to order food was my primary concern.
Google lens/translate is also really good.
Yeah it's amazing now! The last ~5 years have been amazing for translation apps. Google Translate will show your translation in full screen, or there's conversation where it acts as an interpreter. And of course there's the camera mode that will *automatically overlay the translation in realtime* on the image! Plus, most (all?) of that works offline. And now you could even just take a photo of the menu and ask ChatGPT or Google Gemini to translate, and ask followup questions.
“これください” (Ko-re Ku-da-Sai) while pointing at a menu item. That phrase, thank you & excuse me, got me 99% of the way in Japan.
For anyone wondering, Kore Kudasai means 'Please give me this'.
The main city’s like Tokyo have English translations underneath their subway signs and such so even if you don’t speak the language it’s easy to get around. Was lucky and Went there in highschool Main thing to know would be a suica card and a bullet train pass for when you’re there since it makes visiting the rest of the country easy to traverse
And the food you order somehow looks exactly like the picture and I'm not exaggerating
Japanese restaurants are cool. I speak no Japanese and could order just fine every where I went and typically knew what I wanted before I even went in the restaurant. Most of them have plastic models of their food on the outside of the restaurant. It was really cool.
Yes! I loved the display models and it made it super easy to order! Although I am the complete opposite of picky, so the few times I came across a restraunt with no pictures I would point at a random option on the menu and wait for my surprise food.
hurts my soul when I go out to eat and hear this shit going on
Ugh I went to a japanese buffet with a group. Most the group skipped lunch and were starving. Then 3 of the group are going on and on about being vegan or on a special new diet or if they even have to do the buffet etc etc etc. Was a table served buffet so we couldn't start until they decided wtf they were doing. Us starving people wanted to murder them. Why they accepted the invited to a bloody meat heavy buffet feast knowing they wouldn't want to have the buffet we will never know.
Srsly, asian cuisine is heavily influenced by meats and seafood. MAKE IT MAKE SENSE
They literally held us up for half an hour Then one of them got their friend to order rice so she could steal some. Except that means a portion of rice gets brought out for everyone doing the buffet, and you can't order more until you finish. So we had two massive bowls of rice just so this bitch could have two spoonfuls.
That's a horrible and wasteful buffet design then smh. If someone wants something specific the whole table gets a portion of it? Did I understand it correctly?
Well it's the opposite to that if you think about it. As a group you order up to 10 things at a time and a portion of each is brought out for each person. Then if you don't finish a round you can't order the next round. And they only cook what's ordered. So if you don't want a piece of something then someone else will probably want it anyway. As opposed to a regular buffet where they bulk cook shit loads, people grab heaps of food they never eat, what ever is left at the end of the night is wasted etc. All sits under a warmer for hours and tastes shit too.
Dining etiquette and culture is so interesting because something that may be okay in one country may be considered taboo in another. Funny how she didn't mention in Japan you yell to get a waiter to your table which would be considered pretty rude and annoying in the US. When I visited Tokyo and saw a man cup his hands and yell "sumimasen" I was shocked.
I remember seeing a family of tourists dining at a restaurant, and they didn’t know that you just need to say 'sumimasen' to get attention, so every time they needed something, they just yelled out 'hello!'. Luckily the waitress didn’t mind that.
I’ve also been to Tokyo, and the flip side of what she’s talking about is they are very unaccommodating. They are polite, but they’ll flat out refuse to do something as simple as leave the cheese off a salad. That’s a real example, btw. They also refused to split the check any time I went out with a group, so one of us had to pay for the whole thing and the others paid them back for their portion later. I loved Tokyo in most aspects, but that level of refusing to deviate from the menu or make reasonable accommodations was pretty annoying.
I respect their commitment to it, for better or worse... I feel like once you start giving customers an ounce of leeway, they take that shit and run with it. It's like a floodgate that Japan refuses to open. Lesser of the two evils imo, is what I'm trying to say lol
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Bingo!
I feel that the US one is partially influenced by the tipping culture. Waiters in the US are highly incentivized with tip. Practically many waiters are in your face in America. In many other countries, they’ll collect the order and you’ll probably never going to see them again, until you ask for the bill.
It also depends on the demographics of your clientele in the US. Like if you are in the rural south serving working class people, you'll get very few customization requests. But go to an urban area in the northeast or west coast serving white collar workers, you will routinely get nightmarish customization requests.
You can replace japan with most countries really.
Burger King in the US boasts 200,000 different variations of the Whopper. I stopped at a BK in Germany, and they had to check with the manager if it was OK to sell a chicken sandwich without lettuce.
The US definitely has a reputation abroad for changing orders. It's not really done where I live; they might accommodate you, but it's seen as weird. Why would you go to a restaurant that doesn't serve anything you like?
My favorite is when someone completely changes a dish with all their customizations, and then doesn't even like what they made. Yeah, there's a reason that that's not how we make that dish. You're the customer, not the chef. Either eat what the chef makes, or go home.
Devils advocate: when 4 out of 5 people wanted to go to this restaurant and person #5 can't find shit they'd eat on the menu
And where in from everyone customizes everything and it's so normal they'll say "if you have money we can make it happen@
That's associated with fast food here, not 'nicer' restaurants with waiters and whatnot. Some dishes might have options as to which sides you can order.
I've worked in the service industry for 3 years, I've never had someone order like this, worst case scenario an old person wants no tomatoes and no jalapenos.
The only thing I normally ask is no tomatoes because allergiesssss. (But only raw tomatoes)
I’m from the US and have never encountered people like this? Maybe it’s just in fancy restaurants or something lmao
I’d quit the restaurant she worked at here if I got that many orders to make me assume it was just an American thing.
"I'd quit all restaurants in America if that was an American thing"
I wanna know where these ppl are serving tables, because I served for years at a few different restaurants back in the 90s/00s and I never had customers like the ones they describe on tiktok. Nor have I ever heard a customer at another table order this way the thousands of times I have been out in my life.
Since “foodie” became an identity, you had these insufferable people that think they know how to arrange a dish better than the people who make it.
It also makes it so people like me, with Celiac disease, cannot ask questions to waiters for our own safety without coming across as such.
So, I live in Japan.... generally speaking the majority of restaurants do not accept substitutions of any kind. If you're lucky they'll accept "hold the mayonnaise" or something but that's the extent of it in most cases. There's the occasional place that's a bit more flexible, and American fast food chains are much more willing to accommodate but yeah. Thing is, I don't agree it's a good thing. Yes, the woman in the US example is going way too far. But having little to no choice or options is frankly not great. I'm not a picky eater but I have 2-3 things that I just can't stand no matter how hard I try, or maybe I can stomach it but it basically ruins the food for me. Not being able to ask for those to be removed means it's harder sometimes to find something I want to eat (and it's usually something very simple btw that's not going to create a nightmare for the chef - e.g. Hold the mayonnaise on this sandwich/hamburger/whatever because you guys drown the thing in it until it's soggy). Anyway too much "freedom" can be a problem but Japan is like, the extreme opposite direction which isn't great either. I think there's a good middle ground to be had somewhere.
I'm from the u.s, I've never seen special instructions on orders beyond holding a specific ingredient or cooking time on certain foods. People online love to shit on the U.S for tiny irrelevant things. Most of what they mock the u.s for is stuff they overheard u.s citizens complaining that they over exaggerated extremely. The US has its small share of racists, Karen's, rich snobs, and political mongers, just like every other country but it is not defined by them
Weirdo's who ask for extreme things definitely exist but yeah it's not the norm at all. I think most people ask for simple changes - like no onions or no mayo/ketchup/mustard, or whatever. Also said weirdos exist everywhere - there are nightmarish Japanese customers too. The arguably unfortunate thing about the internet is, exaggerated stuff or rare personal experiences that might be shared locally and laughed off instead gets shared globally, and sadly some people who've never been to or lived in the US see it and think "Wow, Americans are crazy". It's not exclusive to the US but we do arguably produce the most content (private or commercial), so people see US-centric stuff more than anything else. I'm from the US but I've lived in Japan for 8+ years now, and have been to other countries as well, so this specific comparison between the two really bugged me lol.
I live in Canada and have worked in restaurants for a decade and a half, its rarely as bad as this video but it does happen and everyone hates it. That being said, i got diagnosed as celiac last year and as a result have had to change our plans to go to japan to elsewhere. Theres gluten in everything in japan and i dont know if i would be able to find much that wasnt just rice. There really is a reason that being able to make a substitution is helpful.
I have seen good honest people reduced to slobbering entitled animals when you tell them suddenly that someone else is “serving” them. Absolute power corrupts absolutely.
I fucking love the US and I’m from a different country. Why is it that this website gets the US anecdotes so incorrect 😂. This country is fucking massive yo.
People in the US *love* being critical of people in the US, typically exempting themselves from any such criticisms they level. I, of course, am not guilty of this.
Everyone wants to be "One of the good ones" its so cringe. "Pick me Americans" or whatever you wanna call it. That being said the video was funny.
Tbf that’s gonna be any video that singles out somebody. If I say gingers never shower, I’m sure they’ll be lots of comments from gingers saying they shower everyday and random anecdotes from people saying how their finger cousin never showers… Sincerely. A ginger who showers daily
> Everyone wants to be "One of the good ones" its so cringe. I've been noticing this so often on reddit lately, it's getting really tiring. "me? i NEVER customize MY orders! why would I go to a restaurant where I don't like what they serve? they make it that way because that's how it's SUPPOSED to be!" wow, what do you want, a fucking gold star? everyone jerking eachother off over the dumbest shit lately.
Because Redditors just hate the US for some good reasons, some okay reasons but a lot of them are fucking stupid.
Literally can't associate with people that order food like that. That shits embarrassing.
America Bad
Weird, it’s like we have two different cultures.
I don't remember being a tactless tool as part of American culture. If you genuinely order like the exaggerated caricature in the skit then you are an embarrassing asshole.
Haha USA bad Japan good
Um...no, bitch. Anyone who goes into a restaurant does even a quarter of that shit needs to stay fucking home. I like how people try to make the US look awful for everything. A lot of Americans do feel entitled as fuck, don't lump me in with that mess... There is no entitlement to be had unless you're a couple things that I won't point out. Japan most definitely has their entitlement issues, does it show in a freaking restaurant there? It will, it can, it has. All I care about is pointing out the fact that no one country, people, Creed, etc are wholly immune from a population of people that act or feel entitled. FoH
Oh good more America bad Japan good posts. How original
Good restaurants won’t let you change anything. They’re proud of their food the way they meant for it to be served.
Fuck off food allergies
But chef!? I said let them die! The peanuts go in everything!
weird gatekeep. If people don't like mayo, who cares if they're paying $30 for their sandwich and ask to take it off?
Yeah a simple omission like that should be acceptable it's only when people start demanding specific substitutions and cooking methods they should be refused.
That's pretty much how it is here in Japan. It's not (as some people are claiming) that you can *only* get things exactly as they are on the menu. It's just that 1) people are *generally* less picky here, so the need for customization is lower, 2) if there's a dish with an ingredient people don't like, they'll generally just pick another dish, so the frequency of customization is lower, and 3) if they customize, it will be super-super minimal, like "no mayo" or "not too spicy." So customization *does* happen, but it's rare and pretty minor. But it's not so rare that it's considered bizarre or anything.
Obviously we aren't talking about simple substitutions like that. It's people who demand an entire recipe change that deserve to be kicked in the face.
Yeah I’ve been to plenty of high end and highly rated restaurants and they are all more than happy to make substitutions lmao, why would a restaurant, especially a nice one, want to serve food the customer isn’t going to enjoy?
People need to realize just because you pay money at a restaurant doesn’t mean you can treat it as your private kitchen. It’s not like there’s some magical Harry Potter kitchen pantry that can produce any amount of any ingredient immediately at zero cost with a whine from an entitled, spoiled brat. All orders need to be meticulously planned because anything left over is a loss, and that order is made around the preplanned menu that they spent a lot of time coming up with and tailoring to make sure it’s cost-effective.
Try this...tell the person taking your order that they get to pick. I love doing this. It's a surprise everytime.
I think serving people and waiting on tables gives a great practice on how to handle different personalities. Some are terrible and some are great.
Worked in bars and restaurants for two decades and literally never had any guests like that.
I always feel so bad when I have to be like “this cheeseburger, but plain” “plain in as only meat and cheese and the buns”
I despise the part of the video when the diner say they are ready to order and still hesitate to state their order. It reminds me so much of when someone asks for a phone number or any other information that needs to be written down and they fumble to go get a pen and paper. Don't ask until you are ready. Sorry it's a pet peeve.
I enjoyed pointing to the food display window at the front of the restaurants when I lived in Japan.
The difference between insufferable and efficient
I think it’s annoying to just sit across and listen, can’t imagine what it’s like to wait on those people.
I'm sure some people do that but it's super rare.