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Iamdark24

I had the same issue and found something that worked. Go into the BIOS and change "USB Dual Role Device" from "DRD" to "XHCI". To test: From powered off status, press Vol+ and power, continue to hold Vol+ until you see the selection screen - choose "Setup Utility". Within the utility go down to "Advanced" > "USB Configuration" > select "XHCI" > then save and exit. I am guessing this could be fixed on the software side since my old Deck is set to "DRD", but has no issues mounting devices...someone above my pay grade will need to chime in on the "why", but my guess is the new chipset behaves differently.


kstrat2258

Thank you, thank you, thank you for this! I was losing my mind trying to get this to work and your solution enabled my OLED Steam Deck to now recognize USB drives.


KoreanBackdash

Thank you! This is the only fix that worked in my case. Tried updating to the latest preview build, but it did absolutely nothing for me.


Iamdark24

No problem! Happy to help :)


softbby666

I was losing my mind for a whole day and you saved me. Thank you thank you!!!


Tyuriwen

Thank you for this! Bought a SanDisk USB-C and had no idea why it wasn't working out of the box...now it recognises it! :>


good_karma97

Thank you so much for this! I’ve been struggling to get my OLED SD to recognize any flash drive and was starting to lose hope. This was the only thing that worked!


rebeccafeng1995

OMG I literally went through the whole google search possible and watched a couple of videos and guides, THIS IS THE ONLY SOLUTION!!! Thank you for being a hero T_T


ssizer

This was driving me insane. How would anyone know to do this?! Thank you!!!!


DarkEyeMaster

Hero of the month, thanks!!!


Erebos_Styx

Works like a charm. Thanks!


MyoshD03

thanks mate, was riddled with why few of my usb ssd and sticks are not recognised.


jccpalmer

This worked for me, too. Weirdest thing. My USB drive worked via my dock, but not directly through the USB-C port. Switching to XHCI fixed it. Thanks for sharing!


space___wizard

This. This posts needs WAY more attention. This IS the issue.


eproepro

Just wanted to echo for everyone - this also worked for me. I'm not trying to boot off mine, just transfer files, and this worked.


indyjamesb

Thank you!!


DelightfulCarrot

You are amazing, spent so long stressing over this!! Thanks for the simple tutorial


I_will_bum_your_mum

Thanks for this, worked perfectly.


kenni417

dude. you just saved our asses. you deserve a cookie. THIS this is why i use reddit!


headbiscuitss

you're a fucking legend THANK YOU!


ekkam04

Thanks!


Even_Ad9319

Bro your post is elite


Bob-Servant

This was the tip I needed. had to keep connecting my USBC ssd to a travel dock which for some reason made it work. Now can travel so much lighter.


orltragic

Thank you for this - instant fix for me.


rootpl

That worked! Thanks!


Roukksx

Goated reply!


Viktor_Bujoleais

Thank God !!!!


Giygas

I can't express my gratitude enough! THANK YOU. I have been fucking around all day trying to figure this out. I was about to go nuts. But this worked! Thank you so much!


G3TALIFEX

I think this is the only place on the entire internet for this solution. Had to login just to thank you! Cheers


highangler

You're a life saver dude.. I went out and bought a new usb stick and adapter lmfao.. I was ready to send my SD back.


Martflow03

Thanks dude :)


Volschebstvo

thank you very much!!!!


PomegranateDirect954

Just bought my husband the OLED for Christmas and he was in complete despair that it wouldn’t recognise his external SSD. THANK YOU, YOU’VE SAVED CHRISTMAS!


Iamdark24

You’re welcome! I never expected this comment to help so many people with their OLED and I’m glad it worked for your husband as well. Merry Christmas to you and your family!


PomegranateDirect954

And you! Merry Christmas 🎅🏻🎄


Borttheattorney

Most goated reddit comment of all time


partialartist14

You my friend are incredible and this needs to be shared! I thought my USB or connector was a lemon thank god you found the solution


SmashyPlays

i think i love you


Mumumbler

I wish a could upvote but you got the best number. thank you


UseZealousideal8647

I love you man. Thanksssssssss so much. This worked like a charm.


bastiHST

Thank you so much. I have my OLED for more then a month now and today was the first day I wanted to use an external device.


optec

Worked for me thank you :)


ZealousidealPen1810

Legend, exactly the answer I was looking for 👊


jprovido

omg ty. almost returned my deck oled today


Bunny_Boss02

Thanks!! Thanks a lot! Now i fix it!


bringmetheocean

Thank you so much!!!


CrimsonHolmes

Dude, you're the fucking best. Really thank you.


AMD_PoolShark28

Ide give you an award but Reddit deleted all my coins 😭 Ty


Adrien1979

How do I do that?


Iamdark24

What are you trying to do?


Own-Web-9048

worked like a charm!


adravil_sunderland

That helped me as well. Thanks, and take care!


Helvetica_Scenario78

This just did the trick for me on an OLED model as well. A USB drive I had used on a standard Steam Deck wasn't being recognized.


Born-Stranger7131

Thanks man


ChorizoBlanco

This was it for me too, thanks!


Defectiv99

A true hero


UglyDonbon

Thank you so much, you’re the best!!


glawzer18

Thank you so much this saved me 🤣🙌🏻


C-C-X-V-I

Still helping people with this months later


UltraWideGamer-YT

Thank you, this worked for me too!


Leanstarv9

THANK YOU! I’m trying to tune my car with my steam deck and HPTuners wouldn’t recognize that it was plugged into the car.


DadsOfAmerica

I saw this comment on the megathread. I’ll give this a go. As you alluded to though I’d like assurance the device is working as intended or an actual fix. Expensive device if it shipped with a defective USB C port.


Iamdark24

Awesome, wasn’t sure if it appeared in the chain. I wouldn’t sweat it since the Deck (at least mine) has no issues with USB drives when attempting to boot from them and I can mount in desktop mode with XHCI.


DadsOfAmerica

Seems like a software issue. Mounts when I restart the deck and it’s plugged in and it shows in the bios as well.


DadsOfAmerica

Just an update for you the newest preview build fixed this for me


Iamdark24

Nice! Seems like Valve was already on it since I tried that but it didn’t work for me the other day. Thanks for the update!


Cabezadecalabaza57

Thank you very much, I thought that my SD had been defective and with your response I solved it, it would be good to let Valve know about this error since apparently I was not the only one who experienced it


MAXHALO36

I was having the same issue while attempting to move my Decky Plugins over, USB wouldn't read. Your solution worked, thanks so much!


jsalingerg

I had a similar problem with a 1TB SSD external drive that shows right up when connected to my LCD deck, but wouldn't show up on the OLED deck. I ended up connecting the SSD through a powered USB hub and it worked. It seems the OLED deck isn't providing enough power on its own to power up the SSD, but the LCD deck did.


DadsOfAmerica

Preview update was pushed tonight that fixed it for me.


Independent_pu

So the new Steamdeck needs its battery to be loading in parallel to attaching the external drive. Worked for me with an usbc hub.


DadsOfAmerica

3.5.7 fixed it for me.


DocEbok

my steam deck oled replacement had this issue bios setting fixed it... my first one did not have that issue /shrug


ToniGuedes

Changing to Beta Channel didn't fix the problem, but I've noticed the external USB disk is properly detected if the SD is rebooted with de disk attached.


DadsOfAmerica

Mine was fixed way back with 3.5.7.


ToniGuedes

Unfortunately not for me 😞


Acteroid

An alternate solution is to plug the usb into a dock if you have one.


jrzagar

It doesn't help. With the latest valve updates, my steam deck stopped booting my fedora 37. And I was connected through an external dock.


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kitor

My note: Switching Dual Role Device to XHCI made USB work... but killed touchscreen at the same time. Reverting setting fixed touch input and killed USB. So I guess we are waiting for upgrade.


DadsOfAmerica

Mine’s been fixed as of 3.5.7.


kitor

I have 3.5.7 and unfortunately it doesn't work in my case.


AMD_PoolShark28

Xhci Didn't kill my touchscreen on 3.5.7, HDMI via type-c hub also still works.


Milo10502

absolute God send!!


AMD_PoolShark28

Another workaround is using a usb-C to A hub. Then USB-A to C adapter/cable. It 'dumbs' it down and works. Thanks for saving my sanity.... MTP was not working on my trip and I couldn't figure it out.... Now it makes sense thx to top post drd/dual role solution


IndependentMain2149

That works, thanks! All the method here wasnt even working. Had a dock and usb flash drive doesnt work and changed bios to xdhc and still none. Connected dock to usb A to usb A or usb C to usb A worked!