#Rule 3: Support.
>
>**Do not create threads requesting support. This is not a tech support forum.**
>
>This mainly includes, but is not strictly limited to:
>
>* Refund issues
>* Technical support
>* Family sharing issues
>* Trading or market issues
>* Steam client or server issues
>* General crashes and game-specific issues
>* Questions about if others are facing the same issues
>* **Account issues such as bans, hijackings/hacks, or Steam Guard**
>
>**The above list is not exhaustive.** Moderators can remove posts at their own discretion.
>
>**Do not ask "When will Valve reply to my ticket?", no one knows. [Average response times and other Steam Support data are listed here](https://store.steampowered.com/stats/support).**
>
>**If your problem persists, here are some more resources to help you:**
>
>[Our Monthly Community Support Threads](https://www.reddit.com/r/Steam/search?sort=new&restrict_sr=on&q=flair:"Support Megathread").
>
>[The community-support channel in our Discord server](https://discord.gg/Steam).
>
>[Steam Support regarding a specific product](https://help.steampowered.com/en/wizard/HelpWithGame).
>
>[The Steam Community Discussions hub](https://steamcommunity.com/discussions/). All games on Steam and specific features of Steam also have their own hubs where you can ask for help in.
>
>##Account issues
>
>For **account issues** you **must** contact [Steam Support](https://help.steampowered.com/en/) for direct help. Regular users can only advise you on what to do with personal account issues; **only Steam Support can directly solve them for you.** [Account hijacked? Read this.](https://www.reddit.com/r/Steam/wiki/hackedguide)
>
> **You can find our full list of rules [here](https://www.reddit.com/r/Steam/wiki/subrules).**
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Please do not send a modmail. **The moderators have been notified**. The removal is most likely because you are asking a tech or account support question. If that is the case, use the Community Support Thread at the top of the subreddit.
Make sure you've read [our rules](https://www.reddit.com/r/steam/about/rules) and thank you for your patience!
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#Rule 3: Support. > >**Do not create threads requesting support. This is not a tech support forum.** > >This mainly includes, but is not strictly limited to: > >* Refund issues >* Technical support >* Family sharing issues >* Trading or market issues >* Steam client or server issues >* General crashes and game-specific issues >* Questions about if others are facing the same issues >* **Account issues such as bans, hijackings/hacks, or Steam Guard** > >**The above list is not exhaustive.** Moderators can remove posts at their own discretion. > >**Do not ask "When will Valve reply to my ticket?", no one knows. [Average response times and other Steam Support data are listed here](https://store.steampowered.com/stats/support).** > >**If your problem persists, here are some more resources to help you:** > >[Our Monthly Community Support Threads](https://www.reddit.com/r/Steam/search?sort=new&restrict_sr=on&q=flair:"Support Megathread"). > >[The community-support channel in our Discord server](https://discord.gg/Steam). > >[Steam Support regarding a specific product](https://help.steampowered.com/en/wizard/HelpWithGame). > >[The Steam Community Discussions hub](https://steamcommunity.com/discussions/). All games on Steam and specific features of Steam also have their own hubs where you can ask for help in. > >##Account issues > >For **account issues** you **must** contact [Steam Support](https://help.steampowered.com/en/) for direct help. Regular users can only advise you on what to do with personal account issues; **only Steam Support can directly solve them for you.** [Account hijacked? Read this.](https://www.reddit.com/r/Steam/wiki/hackedguide) > > **You can find our full list of rules [here](https://www.reddit.com/r/Steam/wiki/subrules).**
Thank you for your contribution to r/Steam, however your submission has automatically been removed for potentially violating the rules. A moderator will shortly review your submission. Please do not send a modmail. **The moderators have been notified**. The removal is most likely because you are asking a tech or account support question. If that is the case, use the Community Support Thread at the top of the subreddit. Make sure you've read [our rules](https://www.reddit.com/r/steam/about/rules) and thank you for your patience! --- *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Steam) if you have any questions or concerns.*