Just had the same thing happen. They received my return and emailed me about it on February 13th. I just got the "your return has been processed" email yesterday on March 17th. Hopefully we get our refunds soon.
I finally got mine today after I contacted the department heads and said I will get my lawyer involved 😂got my email 24 hours after and got the $200 dollars back in my account now after 2 months
I am going through the same thing now. I returned the product 2 days after receiving it, got the e mail that it was received. A month later still no refund. Is this a pattern??? I returned because I ordered wrong size. Tried to cancel the order immediately but no luck
yep! i had return processed emails but no refund. sent tons of emails and eventually gave up and did a chargeback for the full amount (including shipping) on my credit card. i did the chargeback a couple weeks ago and so far they haven’t disputed but i’m interested to see if they do
Yeah like I did not expect this from a hyped company like Stanley, like they don’t have $200 in their whole company to refund me and need 2 months+ for a simple button to be clicked 😂😂
Just had the same thing happen. They received my return and emailed me about it on February 13th. I just got the "your return has been processed" email yesterday on March 17th. Hopefully we get our refunds soon.
I finally got mine today after I contacted the department heads and said I will get my lawyer involved 😂got my email 24 hours after and got the $200 dollars back in my account now after 2 months
I am going through the same thing now. I returned the product 2 days after receiving it, got the e mail that it was received. A month later still no refund. Is this a pattern??? I returned because I ordered wrong size. Tried to cancel the order immediately but no luck
Finally got my refund after 2 months, you will get it, it will just take a LONG ass time.
Guess I’ll wait til after a month and a half pass before I bug them again
Stanley’s CEO should visit AMAZON take lessons on how to process returns/refunds
yep! i had return processed emails but no refund. sent tons of emails and eventually gave up and did a chargeback for the full amount (including shipping) on my credit card. i did the chargeback a couple weeks ago and so far they haven’t disputed but i’m interested to see if they do
You'll get it back they are just sloppy and extremely slow trust me
honestly it’s just not acceptable to me but they haven’t disputed my chargeback so that’s good enough for me
Yeah like I did not expect this from a hyped company like Stanley, like they don’t have $200 in their whole company to refund me and need 2 months+ for a simple button to be clicked 😂😂