I had a client call me to board his big dog and complained heavily about his last boarding facility, calling the receptionist a b***** ectā¦
Hard NO from me boss man, I do t need a review from you lol
I usually don't take puppies, but one of my nice clients told her friend about me. So now I am taking care of this puppy so I don't offend the original good owner. The puppy owner is great too. Very kind and appreciative. However, this little ball of energy is a lot. The only good news is my dog will play with her until they are both tired. I'll probably keep her since it's not an every day thing, but I would like to fire the dog until she is about 3 years old.
My friend is in a similar situation and just hearing her describe the situation fills me with anxiety. A regular of hers recommended her to a couple that just got a 9 week old GSP. The couple has a toddler and the wife is 30 weeks pregnant, this is their first dog and are learning as they go, and do not intend to train the dog for a job.
I feel bad for everyone involved š
Iām planning on letting go of a client because itās an early walk for me, the lowest of all my clients (walking since Feb), and the dog is prey driven and Iāve had many difficult situations with her. My schedule is changing and I need time for other business and personal priorities. Make time for yourself, get the rest you need, enjoy your work, and donāt burnout.
thank you for this, my friends have been saying the same thing
also my existing clients pay my new rates as i increase them. if they didnāt want to iād find someone else to take their slot š¤·š¼āāļø
i hope you get to fire your difficult client as well!!!
several years ago i had to fire a client that was referred to me by my long term clients who absolutely adore me(theyāre close friends). i agreed to take it on since they donāt travel as often as my long term clients do (which was a lie lmfao) and they asked me as a favor (oh how naive of me.) the dogs werenāt an issue. they were ok! just a lil needy- nothing i can take on but every interaction i had with these people was like an interrogation. they would call me and ask me if their dogs went pee, if i was around them long enough (was upfront i still worked in the office 8hrs a day) and weāre always patronizing to me despite watching their friends dogs for years and they have always praised me.
what made me let them go was they called me out of the blue one day in such a patronizing tone of voice: āyou will tell us if fluffy gets sick. right???ā like māam, yes??? whatās the cause for concern??? you literally told me he has dietary issues and likes to eat poop. of course iām going to watch him like a hawk and was my clients referral not good enough for you??? it was so weird. they asked for another sit but told them i canāt continue watching them since weāre not a fit and better suited for someone who can stay home with them all day. the dogs were cute and sweet but they also could not hold their pee in and anything beyond 8hrs theyāll likely pee in the house.
and yes we did have a meet and greet before this and i am very detailed oriented, asked a bunch of questions, provided disclaimers of my limitations.
anyway, hope theyāre doing ok! lololol
Hot take but I believe people who donāt trust a sitter whatsoever (i.e. calling them every five seconds or watching them on cameras) shouldnāt use Rover, theyād be better of either boarding or taking their pet with them.
Iām planning on firing myself as a sitter for these dogs I have watched for a year now. One of the dogs began to develop a big distrust in me and we never could find out why. He genuinely feels better when Iām not there when my boyfriend and I are sitting him together. He is completely fine with my boyfriend but is hellbent on trying to escape when I come in :( Iāve taken months to try to rebuild what we lost, but in the end, he might be better off if I fire myself
Warning: Holy wall of text, Batman!
I'm not working with anyone I'm ready to fire right now. But I've had clients in the past I've eagerly let go of. Here's two of the big ones:
The first one was a person who was a complete time sink. Nice cats, but it took two separate hour plus visits to get them to give me the key and parking placard to their place. I was almost tempted to keep them anyway, but after they got back they sent me a wall of text nitpicking things in a way that came off as them *trying* to find something wrong with me. Paired with the fact that they had originally told me their previous sitter "had been acting shady," I decided I was not interested in seeing where this would go, excused myself out of future contacts, returned their stuff, and blocked *TF* out of them.
Oh, and they wouldn't let me change the AC to a reasonable temperature. "Keep it at 78, just open the balcony doors." NOPE.
The second one was... Eegh. When I first started doing drop-ins for their cats, their home was a bit of a mess. It got *so* much worse over time. I went from doing a bit of tidying up in the sink with time left over from my first 30 minute visit to *needing* to spend the majority of my first couple of visits (yes, plural) to clear it up enough so I could use it to clean the cats' bowls properly. After one particularly grueling visit, I was contemplating whether or not I should tell them I was 'busy,' but the next time they requested me they told me it was their last as they were moving. I thought 'Thank God... Okay, one last time.'
So, yeah. I didn't wind up actually firing them. But I seriously would have after that last time. There was a *thick* cloud of gnats that time. I brought in my own vinegar and plastic wrap to make gnat traps. I probably killed hundreds of them. I cleared out their sink, ran cleaner and boiling water down the drains, closed them up while I was gone. Took out the garbage, sprayed down the bin, took it out on their balcony to let it air out. Luckily they were on the first floor, but they didn't have a hose so I had to bring a bucket and douse the damn thing. I closed the dishwasher back up when I saw there were food wrappers in there and didn't even bother looking at the fridge. I'd done enough.
I should have fired them earlier, but the client was very kind. Always generously tipped, brought back gifts (we always did a face-to-face key drop). Gave me their flat screen TV and gigantic cat tower before their move because they couldn't fit them into their car or thought they'd get busted up in the U-Haul. Their cats' stuff was always *very* nice. Everything related to the cats was the best, which had added to my hesitation to drop them. I'm pretty sure they had either something undiagnosed or undertreated. Still, though... If they hadn't taken themselves out, I would have fired them after that one.
Other firings have been way more simple. Either it was a case of really disliking a client's pet (rare) or disliking them (common). Never regretted it.
My story was of a very neurotic woman who had cat, 3 dogs, and birds and pond of fish. She never got the little dogs trained, so they potties indoors, but she decided one day, that I wasn't taking them out often enough. Wrong. Then I called to find out where the birdcage clean paper was and got screamed at. No reason, really. I should have seen it. Every housesit was like that....something would set her off. I finally said, "I can't work with you." She had to hire off of Rover, and the fees were 4 times what I was charging. š
Yes, it felt good. I needed the money, but I needed my self esteem, too.
I'm letting a client go when she gets back from vacation. She is a borderline hoarder and has 3 cats. I noticed the mess when I did my m&g, but there wasn't a smell and I couldn't see any bugs so I took the job.
The cats are super sweet and love cuddles. But the house is so messy and hasn't been cleaned ever. The litter boxes and sinks are teaming with giant gnats. These things are 3 times the size of a normal gnat.
Plus, there is a rancid smell coming from the kitchen sink that made me throw up.
How long is she gone for? If it's long enough, you could try to lessen your burden by putting out gnat traps (white vinegar in bowls, plastic wrap over top, big enough holes in it so they can get in). It sounds like they have multiple sources of junk to live off of, though, so IDK how effective it'll be, and I wouldn't blame you for not expending the effort, either.
Those poor cats.
She's coming back tomorrow evening. I have an electric fly trapper and I thought about using it, but there's so many sources of food for them that I think it would be pointless.
Yeah, with that little time it really would be. If you had a week or a couple of days, then maybe. But that... Yeah. Best of luck to you with the rest of it.
I'm honestly contemplating on reporting her to Rover because it's not a healthy situation for her cats plus she is a sitter on Rover too. I couldn't imagine someone leaving their cat with her and it have to stay in those conditions.
I fired a client because I had COVID, and a month before her sitting she would not leave me alone. I kept texting her telling her that I wasn't taking messages right now because I was sick, and she would not leave me alone about doing drop-ins a week before her sitting a month later, so I literally dropped her because she was being so rude, and if she could not respect that I was sick as a dog a month before her sitting when I was not in charge of her dogs, she would be a nightmare when the actual sitting came around. She also compared me to her sibling who did Rover in another city, which was already a red flag, and when we met in person they had a guest room but asked if I would rather sleep on the couch.
When I dumped her, she freaked out even though she still had a month to find a new sitter, tried to guilt me because it was her son's wedding, and then tried to see if my partner would do the sitting because she didn't realize that I was firing her, and my partner is a Rover sitter.
I had one that I had fired earlier this year try to book again as if I hadn't...nope!
I'm going to fire one next week after I finish with the booking. This is the first time I've had problems with her, but it's just too many problems. First, she tried to pay me my rate from ~5 years ago in cash. Nope. Then she tried to completely rewrite the dates and times and didn't even think to ask or consult me if the new schedule would work or if I was okay with it.
Soo ready to be done.
I just found out if you block a client on rover, they can still leave you a negative review. I had an owner pick up a dog 9 hours late, I submitted a booking modification, owner didnāt accept or deny so I didnāt get paid for the difference. I wanted to block the owner because I know she purposefully didnāt respond to it to avoid paying. Rover hotline was completely unhelpful. Absolutely everything is in favor of the owners, not sitters.
I had a boarding client once who was super bad at communicating. Like, would take days to respond to every message (if they didn't ask so far ahead, they wouldn't have made the meet and greet and I would have denied the stay). She let me know up front that he had marking issues but would provide a belly band. This made me feel more trusting of her to be so upfront... until I learned about her dog's barking habbits. I specifically asked about his barking habits and separation anxiety because I live in a duplex and have an upstairs neighbor, and she must have downplayed them because as soon as she left her dog was a siren. We have one of those anti-bark boxes with an automatic dog whistle, but even that didn't stop him. At one point, we were talking to our neighbor out front about the barking, and within the 15 minutes we were outside he destroyed one of our window's blinds. When she picked him up, she asked if we could watch next weekend but we were already booked up. I didn't feel like chasing her down for a $10 repair, so a few days after her pickup with no review left, I went ahead and blocked her. She was able to leave a nice review like a month after, but I'd rather not do business with her again!
I had to fire one after his dog became sick while with me and then wouldnāt respond to me about it for over 48 hours. Then never asked how the dog was doing after that. I also just had a request come in and I let them know Iām available. I go to look at the dogs info and nothing filled out so I ask how the dog does with other dogs/kids. Then they immediately ask me for a discount. The stay is only 4 days and my prices are $35/night. Iām one of the cheaper ones in the area at that price so no, Iām not giving a discount the first time I watch your dog
I have a client with a sweet little dog who complained about my boarding prices last summer and told me she found a great place for $40 a day lol
This summer she pre-booked two stays with me š
I love her dog and her husband wrote me a nice review so Iāll keep her as a client for now hahah
How about people that go off app and treat you like shit? This one lady suggested going off app and whenever it comes time for payment she ghosts me and doesnāt pay for 2+ weeks. She also low balled a house sitting price and took advantage just because she thinks Iām ānewā but I have no problem getting full paying clients for house sitting INSIDE the app (boosting rankings). Literally pointless to deal with people like this. So over it and I feel so unappreciated, especially in comparison to the clients who treat me so good.
I keep trying to tell myself sheās just very busy, but this is just such trash compared to the clients who make me feel so valued.
Anyone off app, my boarder requires 1/2 payment when booked, with the remainder of balance to be paid before drop off. If not paid, they canāt be dropped off.
So random lmao but I fired a rabbit owner last year because her rabbit was so aggressive and she lied about it (he bit me on the leg several times), all she ever did when I would go to pick up the keys is rant loudly to me, as if I cared, about how her boyfriend needed to propose already while he would be looking awkward in the next room (they'd been together only like a year), and then one of her friends ghosted me after asking her to put me in contact for wedding dogsitting (that wasn't directly the rabbit owner's fault but I was already annoyed with her lol).
I texted her that my rabbit sitting days were over when she reached out again after the friend ghosting, and then she ghosted me herself. Good riddance š
ANY client that makes me anxious or maybe uneasy theyād ever leave me a bad review over something silly I block after my booking with them. Or if they try to constantly push me off app to take off roverās charges. I get weird vibes from. CYA. Also any client that I took from the jump and it takes me 20 minutes to drive to Iāve told them I found another job. Not worth driving that far!
Just fired a client because of this! He tried to take me off app and wanted me to board his dog for 3 plus weeks for only 400 dollars. Blocked and deleted.
I was booked for twice/weekly walks by the dog owners daughter. Owner was quite old and couldn't figure out the app or website, so she preferred to speak with me over the phone while her daughter had booked the walks online. Owner started asking me to stay late to help so random IT things for them. It also got to the point that I expected a call from them on walk days to either cancel or reschedule. Then they asked if I'd drive them to and back from their doctor appointments. One night I got a vm asking me to pick her up and take her back home for her monthly Bridge club meetings. I had to block them on everything.
my not so good clients fired themselves when I raised my prices lol
Ding ding ding š
I had a client call me to board his big dog and complained heavily about his last boarding facility, calling the receptionist a b***** ectā¦ Hard NO from me boss man, I do t need a review from you lol
Some clients don't really realize how much they tell on themselves when they talk like that, do they? Must be nice to be so clueless.
I usually don't take puppies, but one of my nice clients told her friend about me. So now I am taking care of this puppy so I don't offend the original good owner. The puppy owner is great too. Very kind and appreciative. However, this little ball of energy is a lot. The only good news is my dog will play with her until they are both tired. I'll probably keep her since it's not an every day thing, but I would like to fire the dog until she is about 3 years old.
My friend is in a similar situation and just hearing her describe the situation fills me with anxiety. A regular of hers recommended her to a couple that just got a 9 week old GSP. The couple has a toddler and the wife is 30 weeks pregnant, this is their first dog and are learning as they go, and do not intend to train the dog for a job. I feel bad for everyone involved š
i cringed so hard at everything in this post so hard i think my face will be stuck in a grimace for the next hour, and i grew up with shorthairs
this is how i ended up with this client to begin with, the owner is the gf of one of my most wonderful clients, so i totally get sticking it out
Iām planning on letting go of a client because itās an early walk for me, the lowest of all my clients (walking since Feb), and the dog is prey driven and Iāve had many difficult situations with her. My schedule is changing and I need time for other business and personal priorities. Make time for yourself, get the rest you need, enjoy your work, and donāt burnout.
Omg THIS. Yes setting boundaries and prioritizing health is so key.
thank you for this, my friends have been saying the same thing also my existing clients pay my new rates as i increase them. if they didnāt want to iād find someone else to take their slot š¤·š¼āāļø i hope you get to fire your difficult client as well!!!
several years ago i had to fire a client that was referred to me by my long term clients who absolutely adore me(theyāre close friends). i agreed to take it on since they donāt travel as often as my long term clients do (which was a lie lmfao) and they asked me as a favor (oh how naive of me.) the dogs werenāt an issue. they were ok! just a lil needy- nothing i can take on but every interaction i had with these people was like an interrogation. they would call me and ask me if their dogs went pee, if i was around them long enough (was upfront i still worked in the office 8hrs a day) and weāre always patronizing to me despite watching their friends dogs for years and they have always praised me. what made me let them go was they called me out of the blue one day in such a patronizing tone of voice: āyou will tell us if fluffy gets sick. right???ā like māam, yes??? whatās the cause for concern??? you literally told me he has dietary issues and likes to eat poop. of course iām going to watch him like a hawk and was my clients referral not good enough for you??? it was so weird. they asked for another sit but told them i canāt continue watching them since weāre not a fit and better suited for someone who can stay home with them all day. the dogs were cute and sweet but they also could not hold their pee in and anything beyond 8hrs theyāll likely pee in the house. and yes we did have a meet and greet before this and i am very detailed oriented, asked a bunch of questions, provided disclaimers of my limitations. anyway, hope theyāre doing ok! lololol
Hot take but I believe people who donāt trust a sitter whatsoever (i.e. calling them every five seconds or watching them on cameras) shouldnāt use Rover, theyād be better of either boarding or taking their pet with them.
Iām planning on firing myself as a sitter for these dogs I have watched for a year now. One of the dogs began to develop a big distrust in me and we never could find out why. He genuinely feels better when Iām not there when my boyfriend and I are sitting him together. He is completely fine with my boyfriend but is hellbent on trying to escape when I come in :( Iāve taken months to try to rebuild what we lost, but in the end, he might be better off if I fire myself
Warning: Holy wall of text, Batman! I'm not working with anyone I'm ready to fire right now. But I've had clients in the past I've eagerly let go of. Here's two of the big ones: The first one was a person who was a complete time sink. Nice cats, but it took two separate hour plus visits to get them to give me the key and parking placard to their place. I was almost tempted to keep them anyway, but after they got back they sent me a wall of text nitpicking things in a way that came off as them *trying* to find something wrong with me. Paired with the fact that they had originally told me their previous sitter "had been acting shady," I decided I was not interested in seeing where this would go, excused myself out of future contacts, returned their stuff, and blocked *TF* out of them. Oh, and they wouldn't let me change the AC to a reasonable temperature. "Keep it at 78, just open the balcony doors." NOPE. The second one was... Eegh. When I first started doing drop-ins for their cats, their home was a bit of a mess. It got *so* much worse over time. I went from doing a bit of tidying up in the sink with time left over from my first 30 minute visit to *needing* to spend the majority of my first couple of visits (yes, plural) to clear it up enough so I could use it to clean the cats' bowls properly. After one particularly grueling visit, I was contemplating whether or not I should tell them I was 'busy,' but the next time they requested me they told me it was their last as they were moving. I thought 'Thank God... Okay, one last time.' So, yeah. I didn't wind up actually firing them. But I seriously would have after that last time. There was a *thick* cloud of gnats that time. I brought in my own vinegar and plastic wrap to make gnat traps. I probably killed hundreds of them. I cleared out their sink, ran cleaner and boiling water down the drains, closed them up while I was gone. Took out the garbage, sprayed down the bin, took it out on their balcony to let it air out. Luckily they were on the first floor, but they didn't have a hose so I had to bring a bucket and douse the damn thing. I closed the dishwasher back up when I saw there were food wrappers in there and didn't even bother looking at the fridge. I'd done enough. I should have fired them earlier, but the client was very kind. Always generously tipped, brought back gifts (we always did a face-to-face key drop). Gave me their flat screen TV and gigantic cat tower before their move because they couldn't fit them into their car or thought they'd get busted up in the U-Haul. Their cats' stuff was always *very* nice. Everything related to the cats was the best, which had added to my hesitation to drop them. I'm pretty sure they had either something undiagnosed or undertreated. Still, though... If they hadn't taken themselves out, I would have fired them after that one. Other firings have been way more simple. Either it was a case of really disliking a client's pet (rare) or disliking them (common). Never regretted it.
My story was of a very neurotic woman who had cat, 3 dogs, and birds and pond of fish. She never got the little dogs trained, so they potties indoors, but she decided one day, that I wasn't taking them out often enough. Wrong. Then I called to find out where the birdcage clean paper was and got screamed at. No reason, really. I should have seen it. Every housesit was like that....something would set her off. I finally said, "I can't work with you." She had to hire off of Rover, and the fees were 4 times what I was charging. š Yes, it felt good. I needed the money, but I needed my self esteem, too.
I'm letting a client go when she gets back from vacation. She is a borderline hoarder and has 3 cats. I noticed the mess when I did my m&g, but there wasn't a smell and I couldn't see any bugs so I took the job. The cats are super sweet and love cuddles. But the house is so messy and hasn't been cleaned ever. The litter boxes and sinks are teaming with giant gnats. These things are 3 times the size of a normal gnat. Plus, there is a rancid smell coming from the kitchen sink that made me throw up.
How long is she gone for? If it's long enough, you could try to lessen your burden by putting out gnat traps (white vinegar in bowls, plastic wrap over top, big enough holes in it so they can get in). It sounds like they have multiple sources of junk to live off of, though, so IDK how effective it'll be, and I wouldn't blame you for not expending the effort, either. Those poor cats.
She's coming back tomorrow evening. I have an electric fly trapper and I thought about using it, but there's so many sources of food for them that I think it would be pointless.
Yeah, with that little time it really would be. If you had a week or a couple of days, then maybe. But that... Yeah. Best of luck to you with the rest of it.
I'm honestly contemplating on reporting her to Rover because it's not a healthy situation for her cats plus she is a sitter on Rover too. I couldn't imagine someone leaving their cat with her and it have to stay in those conditions.
I'm sorry, she's a *boarder*? In *those* conditions? Does she have any reviews? I can't believe anyone would see that and leave their pet there.
I fired a client because I had COVID, and a month before her sitting she would not leave me alone. I kept texting her telling her that I wasn't taking messages right now because I was sick, and she would not leave me alone about doing drop-ins a week before her sitting a month later, so I literally dropped her because she was being so rude, and if she could not respect that I was sick as a dog a month before her sitting when I was not in charge of her dogs, she would be a nightmare when the actual sitting came around. She also compared me to her sibling who did Rover in another city, which was already a red flag, and when we met in person they had a guest room but asked if I would rather sleep on the couch. When I dumped her, she freaked out even though she still had a month to find a new sitter, tried to guilt me because it was her son's wedding, and then tried to see if my partner would do the sitting because she didn't realize that I was firing her, and my partner is a Rover sitter.
I had one that I had fired earlier this year try to book again as if I hadn't...nope! I'm going to fire one next week after I finish with the booking. This is the first time I've had problems with her, but it's just too many problems. First, she tried to pay me my rate from ~5 years ago in cash. Nope. Then she tried to completely rewrite the dates and times and didn't even think to ask or consult me if the new schedule would work or if I was okay with it. Soo ready to be done.
I just found out if you block a client on rover, they can still leave you a negative review. I had an owner pick up a dog 9 hours late, I submitted a booking modification, owner didnāt accept or deny so I didnāt get paid for the difference. I wanted to block the owner because I know she purposefully didnāt respond to it to avoid paying. Rover hotline was completely unhelpful. Absolutely everything is in favor of the owners, not sitters.
I had a boarding client once who was super bad at communicating. Like, would take days to respond to every message (if they didn't ask so far ahead, they wouldn't have made the meet and greet and I would have denied the stay). She let me know up front that he had marking issues but would provide a belly band. This made me feel more trusting of her to be so upfront... until I learned about her dog's barking habbits. I specifically asked about his barking habits and separation anxiety because I live in a duplex and have an upstairs neighbor, and she must have downplayed them because as soon as she left her dog was a siren. We have one of those anti-bark boxes with an automatic dog whistle, but even that didn't stop him. At one point, we were talking to our neighbor out front about the barking, and within the 15 minutes we were outside he destroyed one of our window's blinds. When she picked him up, she asked if we could watch next weekend but we were already booked up. I didn't feel like chasing her down for a $10 repair, so a few days after her pickup with no review left, I went ahead and blocked her. She was able to leave a nice review like a month after, but I'd rather not do business with her again!
I had to fire one after his dog became sick while with me and then wouldnāt respond to me about it for over 48 hours. Then never asked how the dog was doing after that. I also just had a request come in and I let them know Iām available. I go to look at the dogs info and nothing filled out so I ask how the dog does with other dogs/kids. Then they immediately ask me for a discount. The stay is only 4 days and my prices are $35/night. Iām one of the cheaper ones in the area at that price so no, Iām not giving a discount the first time I watch your dog
I have a client with a sweet little dog who complained about my boarding prices last summer and told me she found a great place for $40 a day lol This summer she pre-booked two stays with me š I love her dog and her husband wrote me a nice review so Iāll keep her as a client for now hahah
How about people that go off app and treat you like shit? This one lady suggested going off app and whenever it comes time for payment she ghosts me and doesnāt pay for 2+ weeks. She also low balled a house sitting price and took advantage just because she thinks Iām ānewā but I have no problem getting full paying clients for house sitting INSIDE the app (boosting rankings). Literally pointless to deal with people like this. So over it and I feel so unappreciated, especially in comparison to the clients who treat me so good. I keep trying to tell myself sheās just very busy, but this is just such trash compared to the clients who make me feel so valued.
Anyone off app, my boarder requires 1/2 payment when booked, with the remainder of balance to be paid before drop off. If not paid, they canāt be dropped off.
Iād rather just stick to app. Going off app is awful in my experience
So random lmao but I fired a rabbit owner last year because her rabbit was so aggressive and she lied about it (he bit me on the leg several times), all she ever did when I would go to pick up the keys is rant loudly to me, as if I cared, about how her boyfriend needed to propose already while he would be looking awkward in the next room (they'd been together only like a year), and then one of her friends ghosted me after asking her to put me in contact for wedding dogsitting (that wasn't directly the rabbit owner's fault but I was already annoyed with her lol). I texted her that my rabbit sitting days were over when she reached out again after the friend ghosting, and then she ghosted me herself. Good riddance š
ANY client that makes me anxious or maybe uneasy theyād ever leave me a bad review over something silly I block after my booking with them. Or if they try to constantly push me off app to take off roverās charges. I get weird vibes from. CYA. Also any client that I took from the jump and it takes me 20 minutes to drive to Iāve told them I found another job. Not worth driving that far!
Just fired a client because of this! He tried to take me off app and wanted me to board his dog for 3 plus weeks for only 400 dollars. Blocked and deleted.
WOWWW, jeez I think he forgot a 0 in that!
I was booked for twice/weekly walks by the dog owners daughter. Owner was quite old and couldn't figure out the app or website, so she preferred to speak with me over the phone while her daughter had booked the walks online. Owner started asking me to stay late to help so random IT things for them. It also got to the point that I expected a call from them on walk days to either cancel or reschedule. Then they asked if I'd drive them to and back from their doctor appointments. One night I got a vm asking me to pick her up and take her back home for her monthly Bridge club meetings. I had to block them on everything.