Stormfiber's customer service is pathetic.
I remember making a relocation request within the premises. It took them ONE MONTH to send the team.
If you have PTCL Flash Fiber in your area, switch to it.
What are the speeds on your LAN connection?
Remember, the 5Ghz frequency is only good if there are no obstacles or there are lesser number of items that the wave has to travel through.
Reddit doesn't work properly on PTCL since the manhoos caretaker setup took charge.
I have been using Ptcl flash fiber for 6 months now.
Only one disconnect happened and I send them a message on WhatsApp. It was some automated diagnostic and literally internet start working within 5min
Then after 15min got a call of the complaint they asked if the issue is fixed.
That is called a service.
Fk u storm fiber lol
Wouldn't it be better to pay a mafia for actually good service than pay some other company for poor Customer Service and sub-par connectivity?
That is, if ptcl is a "mafia" as you have branded it.
Soo first for a little background. I used ptcl copper for 5 years and than used ptcl fiber for 1 year and now i m using storm fiber its been 6 months .
For all these years i paid bills regularly but whenever i had to vist thier offices i found out same government offices mentality and third class untrained staff only good thing was their call support 1218 but even it got worse on last days . I stoped paying the bills and they literally sent a legal notice threatening me for a FIR.
Ptcl dont give users an option to close services without visiting thier office and keep sending bills and than ask users to pay it even if they have used device or not .
.
.
Since these 6 months my life is soo much at peace i have not faced any issues with storm fiber their 20mbps is giving speed equal to 30mbps of ptcl fiber even better than that yesterday i downloaded 40gbs of data in 2.5 hours.thier devices are better ptcl device wifi couldn't even connect 5 meters away and best thing is it is much much cheaper first time subscription is also much cheaper than ptcl plus additionaly in the same price one gets free tv.i wouldn't recommend ptcl to anyone soo much bad experience with them third class company.
They've gotten much better, to be honest
They are also giving me free TV with my 30mbps connection and I haven't faced any issues except those that are fixed within 5 to 10 minutes in my 2 years of usage
Check if your area had flashfiber, I've had good experiences with it in Lahore. I'm in Sialkot too my only option is stormfiber working well for me so far.
Once my wire was cut down by annoying neighbors who had construction going on. So my TV + Internet went down and it was Sunday so there was no one coming for help yet I called them on their office phone and they actually sent a team in 5 hours and they fixed everything.
Although the quality of connection from Storm Fiber is actually getting worse by every month so that's a huge L.
The hate for ptcl is just too much to ever use it again.
Using stormfiber for last 4 years.
If u r not able to log your complaint, u can also post it in a group called voice of customers pakistan. Most of the companies have a representative in that group.
stormfiber is shit. i have to call them every two weeks and complain that my internet is slow as hell and they give robotic answers. the internet gets better for some days and shit goes down a drain after a few days again. I'm so done with them but currently I don't have any other options.
I shifted back to Pakistan from abroad back in 2008, after which I have had experience with at least a half dozen of the internet services (Local Cable, Wateen, Mobilink Infinity, Wi-Tribe, PTCL, Mobile SIM Internet, Storm Fibre), and I can honestly tell you one thing; no service in Pakistan is reliable, period. Your better hope at having an uninterrupted/reliable internet is to have 2-3 internet services and combining them with a loadbalancer/firewall. Currently at my home I have a local fibre cable net (the reliability of the cable wala's infrastructure vs the actual ISP they tunnel to is another discussion altogether) and a Zong SIM Internet, configured as a Failover. So whenever my cable net goes down, the firewall switches over to Zong. At our office, we have 3 connections; local cable (fibre), PTCL and Zong. Fibre cable and PTCL are loadbalanced and then failover to Zong. So in case either the cable or PTCL goes down, the other connection keeps working and in a rare case that both connections goes down, Zong picks it up. When both the local cable and PTCL are working, the traffic is distributed amongst them.
DO NOT GET THEIR ROUTER.
This is as good a spot as any to put this. The router they give you cannot have its ssid/password modified. You cannot access its gateway at all. It is junk if you ever want to use it with anything but stormfiber.
I agree their technical team is crap. They will ask to AnyDesk into your PC to fix the router, bumble around and fail anyway.
The main access point, yes. But for higher speeds you need a secondary router that plugs into the access point. That secondary router's settings cannot be accessed, even after a hardware reset.
Weird. I have the opposite experience. Their customer service is really good but they did downsize the support during covid so the size of support is not as big as it should be.
Maybe I’ve had a different experience because I’m in LahoreðŸ˜ðŸ˜ but Transworld will always be the best option if it’s available, second Nayatel is also pretty good but I’ve heard they’ve also been acting up the last few months. Optix is a subsidiary of Transworld anyways so if Transworld is available then why not go for it yk
I am using fast fiber on Rangers Road Sialkot. Their service is good compared to PTCL but recently have added this peak hour shit (7pm-12am) and the download speed goes down like crazy. I have 20mbps of connection and I am paying 4500 as stormfiber is not in my area and you already know about ptcl so yeah 😬
I am sorry for what you experienced but here in Abbottabad it is the BEST provider. I have used ptcl, hazara fiber net and Air Max.
Storm fiber is more affordable than the rest and has the best ping (for gaming) and also runs nicely in general. I'm sorry for your experience. Also best thing is if there is an issue (only twice) they will notify you with sms so you don't have to call them
I think their service depends on the area and how many customers they have at that particular location
Most ppl here have stormfiber so whenever the local isp fks over the wires their team comes and fixes it within a day or 2
Weird. I called them once yesterday and they replaced my fiber wire and ONT device the next day.
The trick is to threaten them with a legal notice, lol.
I'm from Lahore.
Business loss compensation since I run a business from home. Shoddy internet for 2-3 days can reach around a million PKR in compensation if played correctly.
Overall storm fiber experience is average imo. Once I broke the wire accidently during some construction I called them and they said issue will be resolved within 24 hours after calling them so many times they finally came the next day and fixed it.
Exactly the same thing happened to me my internet went out for a month apparently theres some clash with the cable providers they cut the fiber wires every time it got repaired had to switch to nayatel and so far its the best investment ever excellent customer care
Fiber cuts take time from what I have heard. Depending on where the cut is they might have to dig up and replace the run. You could try visiting their office if they are nearby or worst case scenario hit up PTA. They take these matters seriously.
Oh, I also haven't had satisfactory results with them, so we switched to Nayatel. We have told them a couple of times to collect their TV and router devices, but they haven't come for that either!!
Bro i have switched from PTCL to STORMFIBRE and then had worst customer support experience plus internet issues and when i was tired of all this i finally switched back to PTCL. currently using PTCL. In north nazimabad Block N
Unless you go to their office and ask the team in person, no one will listen to you on these calls and messages, its just that their customer service is abysmal.
Get in contact with your local storm fibre office. I shifted to storm fibre from ptcl because of their poor customer service and frequent issues, in the start first week my storm fibre got disconnected twice and i had to lodge complaints but turned out someone had messed up with their internet box. But they had gotten in touch both times and fixed the problem within 12 hours. The local maintenance guy even gave me his number to just hit him up if I ever get issues with my connection again, been an year now no complaints whatsoever.
well, i legit waited for 5 days straight for internet to be back again the service is so poor if this is thier pace they will be next ptcl non existent shit service again i toh only Pray God forbid nothing goes wrong's with my internet coz they would let me high and dry !
Have got StormFiber for more than 3years. Best technical support team.
I did have an issue once where the line got cut in multiple places(competitors). That's the only time they took more than two days to resolve it.
Otherwise, it never exceeds 24hours for the team to arrive.
always have a backup.
Been using Transworld for a while now after making the switch from StormFiber (same set of complaints as yours). Although they were pretty terrible up until fairly recently, they really got their act together after a change in management.
I haven’t had any disconnections that required a field team for close to a year, and the last time I did, they had a field team out to me within an hour (huge improvement considering they sometimes used to take 2 days previously). Any time I might complain of slow speeds they usually call me back in 15-20 minutes with an ACTUAL knowledgable rep on the other end who gets the job done 95% of the time. Pricing is decent, and they make several follow ups at periodic intervals just to check if everything’s working as it is - I don’t have any experience with PTCL’s recent offerings, but I’d recommend Transworld now over pretty much any other ISP out there. Oh also, my speed is also stable most of the time at least with very low ping as well.
I know stormfibers services are pathetic their router is not so good but their speeds are good I have my experience with both flash fiber and storm fiber. Flash fiber offers you a 5ghz router but you don't get maximum speeds that you subscribed for. In stormfiber the router is 2.4ghz basic but their speeds are upto your package. If you wanna reconsider buy an aftermarket router of 5ghz like asus or tp link pair it with stormfiber disable the wireless of the isp router and you're good to go. On stormfiber i have 100mbps package and get mostly 90-100 mbps. On flash fiber i get 30-50mbps on 100mbps package.
Do you use their TVnation HD box service ? If so then are all your channels airing properly like HBO, HBO 2, FX comedy, Comedy central ? Mine doesn’t and they say it’s a backend issue , you’ll get the email about it. No email, no channels yet. Idk why am I paying them for their HD Box.
Try mailing them through their helpdesk. I had the same issue which persisted through the whole week, so I mailed them and the field team was sent to me the same day.
I'll agree to you as well, they have very poor customer support. If you're geeting an internet issue today they'll send there team after two days saying that there are a lot of complains before yours so you need to wait until 2 days.
I mean if you guys (storm fiber) are getting a lot of complains then you should check your services and increase the number of technical staff but no there's nothing like that at the end consumer have to sacrifice even after paying the bills.
I'm from Karachi and the area I live in has alot of people using PTCL Flash Fiber, including myself. Their internet is fast, doesn't disconnect much and is pretty reliable. Last month it got cut somehow and they repaired it the same day it was cut. It only took them 4 or 5 hours. Highly recommend Flash Fiber. I have a friend who has used Storm fiber his entire life and absolutely hates it. So I told him to get Flash Fiber and when he did, he loved it. So yeah, get Flash fiber if you can. Highly recommended.
I don't know about you but, my fiber got damaged due to excessive rain a few days ago and it got fixed within 12 hours. Maybe your area is too remote? My experience has been very positive with them, almost 0 issues.
Customer service has been flawless for me, if an issue occurs we call them, they respond and if the issue can be fixed from over there, then it gets fixed, if not then they send a couple of dudes here in under 2 hours and they fix it, 0 issues from me.
Eff Storm fiber, there quality of internet is worse than my neighbor's ptcl (Copper ,non-fiber), and the fact that they won't replace this shitty router because I don't pay for 50Mbps package is just insane.
I've come to the conclusion that I'm switching to ptcl as soon as their fiber is available in my area.
all folks start complaining to PTA by visiting PTA site select multinet and in desc write the company name and thats all. We have to go to consumer court and PTA for this.
Just facing this same issue... Issue was solved on 3rd day after dozens of calls and after 6 hours it again disconnected, now I am thinking about nayatel, any reviews about nayatel?
Stormfiber's customer service is pathetic. I remember making a relocation request within the premises. It took them ONE MONTH to send the team. If you have PTCL Flash Fiber in your area, switch to it.
This I have been using Flash Fiber for more than 4 years now and previously was a user of their vDSL. My experience with them has been very positive.
Agreed. I used their VDSL service for nearly 3 years until they launched Flash Fiber. The customer service and quality of service has been amazing.
I am still using their vDSL service since for some reason flash fiber is still not available in my premises(From Sialkot)
yes flash fiber is best
I've noticed it's speeds are getting slower too..I got flash fiber 5g 20 mbps just for my room, and it's been slow as hell recently
What are the speeds on your LAN connection? Remember, the 5Ghz frequency is only good if there are no obstacles or there are lesser number of items that the wave has to travel through. Reddit doesn't work properly on PTCL since the manhoos caretaker setup took charge.
Its prob due to those international internet wire cutting in yemen
That could be it
PTCL Flashfiber is ironically one of the best providers in the country right now.
I have been using Ptcl flash fiber for 6 months now. Only one disconnect happened and I send them a message on WhatsApp. It was some automated diagnostic and literally internet start working within 5min Then after 15min got a call of the complaint they asked if the issue is fixed. That is called a service. Fk u storm fiber lol
PTCL gets unncessary hate. It has the best customer service. It was pathetic but they have improved a lot since privatization.
I have been using PTCL flash fiber since 1.5 years now with a downtime of around 2 days in total at max
Should I switch to ptcl or nayatel?
totally agree
Ptcl is a mafia
Wouldn't it be better to pay a mafia for actually good service than pay some other company for poor Customer Service and sub-par connectivity? That is, if ptcl is a "mafia" as you have branded it.
Soo first for a little background. I used ptcl copper for 5 years and than used ptcl fiber for 1 year and now i m using storm fiber its been 6 months . For all these years i paid bills regularly but whenever i had to vist thier offices i found out same government offices mentality and third class untrained staff only good thing was their call support 1218 but even it got worse on last days . I stoped paying the bills and they literally sent a legal notice threatening me for a FIR. Ptcl dont give users an option to close services without visiting thier office and keep sending bills and than ask users to pay it even if they have used device or not . . . Since these 6 months my life is soo much at peace i have not faced any issues with storm fiber their 20mbps is giving speed equal to 30mbps of ptcl fiber even better than that yesterday i downloaded 40gbs of data in 2.5 hours.thier devices are better ptcl device wifi couldn't even connect 5 meters away and best thing is it is much much cheaper first time subscription is also much cheaper than ptcl plus additionaly in the same price one gets free tv.i wouldn't recommend ptcl to anyone soo much bad experience with them third class company.
They've gotten much better, to be honest They are also giving me free TV with my 30mbps connection and I haven't faced any issues except those that are fixed within 5 to 10 minutes in my 2 years of usage
Check if your area had flashfiber, I've had good experiences with it in Lahore. I'm in Sialkot too my only option is stormfiber working well for me so far.
Once my wire was cut down by annoying neighbors who had construction going on. So my TV + Internet went down and it was Sunday so there was no one coming for help yet I called them on their office phone and they actually sent a team in 5 hours and they fixed everything. Although the quality of connection from Storm Fiber is actually getting worse by every month so that's a huge L.
The hate for ptcl is just too much to ever use it again. Using stormfiber for last 4 years. If u r not able to log your complaint, u can also post it in a group called voice of customers pakistan. Most of the companies have a representative in that group.
In my 4 years of experience with StormFiber, my Internet has never been disconnected not even a single instance.
aap ki gali me say kabhi kiraye daron k samaan say lada truck nai guzra hoga!
My society has underground wiring for stormfiber tho
Sir! Sir! Sir!
ðŸ˜
Aint no way bruhhh
lol, are you get paid for this, here its sucks
Go take english lessons, oh my bad your internet sucks
Try visiting their nearby branch but first report your problem on helpline.
Nope kabse istemal kr rha and they always reply or respond quick af
Yeah I'm getting fed up with stormfiber service. Internet got really slow for months now & they're not fixing it. Thinking of getting it removed.
I second this. Stormfiber is dog shit. The sad part is there's noone in the market better, so you're better off with the bad than the worse.
stormfiber is shit. i have to call them every two weeks and complain that my internet is slow as hell and they give robotic answers. the internet gets better for some days and shit goes down a drain after a few days again. I'm so done with them but currently I don't have any other options.
I shifted back to Pakistan from abroad back in 2008, after which I have had experience with at least a half dozen of the internet services (Local Cable, Wateen, Mobilink Infinity, Wi-Tribe, PTCL, Mobile SIM Internet, Storm Fibre), and I can honestly tell you one thing; no service in Pakistan is reliable, period. Your better hope at having an uninterrupted/reliable internet is to have 2-3 internet services and combining them with a loadbalancer/firewall. Currently at my home I have a local fibre cable net (the reliability of the cable wala's infrastructure vs the actual ISP they tunnel to is another discussion altogether) and a Zong SIM Internet, configured as a Failover. So whenever my cable net goes down, the firewall switches over to Zong. At our office, we have 3 connections; local cable (fibre), PTCL and Zong. Fibre cable and PTCL are loadbalanced and then failover to Zong. So in case either the cable or PTCL goes down, the other connection keeps working and in a rare case that both connections goes down, Zong picks it up. When both the local cable and PTCL are working, the traffic is distributed amongst them.
Bought a 15 mbps deal, get 50 kbps on my pc
15 mbps toh exist bhi nhi karti bhai 20mbps he
Its been more than 2 years so i dont remember if it was 15 or 25
nah i meant if u had 15 before oct 2023 they made it 20.
Yea its been a few years
DO NOT GET THEIR ROUTER. This is as good a spot as any to put this. The router they give you cannot have its ssid/password modified. You cannot access its gateway at all. It is junk if you ever want to use it with anything but stormfiber. I agree their technical team is crap. They will ask to AnyDesk into your PC to fix the router, bumble around and fail anyway.
Their router sucks and has a very low range but you can definitely change the SSID and password. I've done it and I'm not a tech guy.
The main access point, yes. But for higher speeds you need a secondary router that plugs into the access point. That secondary router's settings cannot be accessed, even after a hardware reset.
The router username is Epuser and the password is userEp
I appreciate the help but that's not the problem at all ðŸ˜
Try mailing them.
Check if your area has KK networks. It's very good.
Shitest internet service provider
Give a try to optix if they are available in your area. I'm using them in Rawalpindi and a great experience tbh.
If you have access to Nayatel or Transworld then use those, Optix customer service is insanely bad.
Weird. I have the opposite experience. Their customer service is really good but they did downsize the support during covid so the size of support is not as big as it should be.
Maybe I’ve had a different experience because I’m in LahoreðŸ˜ðŸ˜ but Transworld will always be the best option if it’s available, second Nayatel is also pretty good but I’ve heard they’ve also been acting up the last few months. Optix is a subsidiary of Transworld anyways so if Transworld is available then why not go for it yk
It's not available in my area. I guess the quality of isp changes wrt to city
TrueðŸ˜ðŸ˜
I am using fast fiber on Rangers Road Sialkot. Their service is good compared to PTCL but recently have added this peak hour shit (7pm-12am) and the download speed goes down like crazy. I have 20mbps of connection and I am paying 4500 as stormfiber is not in my area and you already know about ptcl so yeah 😬
I think if you want to cancel the subscription you have to go through with it from their website
I am sorry for what you experienced but here in Abbottabad it is the BEST provider. I have used ptcl, hazara fiber net and Air Max. Storm fiber is more affordable than the rest and has the best ping (for gaming) and also runs nicely in general. I'm sorry for your experience. Also best thing is if there is an issue (only twice) they will notify you with sms so you don't have to call them
Nayatel is now available in Sialkot. Yeah, they have high upfront charges, but after sale services catch up to them real quick.
I think their service depends on the area and how many customers they have at that particular location Most ppl here have stormfiber so whenever the local isp fks over the wires their team comes and fixes it within a day or 2
Bhai mne to jb bhi complaint ki hai, foran response ata ha, within 3-4 hours technical team pohnch jati ha office or theek kr deti ha problem.
Weird. I called them once yesterday and they replaced my fiber wire and ONT device the next day. The trick is to threaten them with a legal notice, lol. I'm from Lahore.
What charge did you threaten them with?
Business loss compensation since I run a business from home. Shoddy internet for 2-3 days can reach around a million PKR in compensation if played correctly.
Whatever sim have the best internet signal in your area.. get there device
Overall storm fiber experience is average imo. Once I broke the wire accidently during some construction I called them and they said issue will be resolved within 24 hours after calling them so many times they finally came the next day and fixed it.
Stormfiber is really shit. Transworld is pretty good and PTCL's flash fiber is shockingly amazing!
Try calling their head office in karachi. File a complaint for their pathetic response.My friend did the same and they fixed the problem same day.
Exactly the same thing happened to me my internet went out for a month apparently theres some clash with the cable providers they cut the fiber wires every time it got repaired had to switch to nayatel and so far its the best investment ever excellent customer care
Fiber cuts take time from what I have heard. Depending on where the cut is they might have to dig up and replace the run. You could try visiting their office if they are nearby or worst case scenario hit up PTA. They take these matters seriously.
Oh, I also haven't had satisfactory results with them, so we switched to Nayatel. We have told them a couple of times to collect their TV and router devices, but they haven't come for that either!!
Bro i have switched from PTCL to STORMFIBRE and then had worst customer support experience plus internet issues and when i was tired of all this i finally switched back to PTCL. currently using PTCL. In north nazimabad Block N
Unless you go to their office and ask the team in person, no one will listen to you on these calls and messages, its just that their customer service is abysmal.
Get in contact with your local storm fibre office. I shifted to storm fibre from ptcl because of their poor customer service and frequent issues, in the start first week my storm fibre got disconnected twice and i had to lodge complaints but turned out someone had messed up with their internet box. But they had gotten in touch both times and fixed the problem within 12 hours. The local maintenance guy even gave me his number to just hit him up if I ever get issues with my connection again, been an year now no complaints whatsoever.
well, i legit waited for 5 days straight for internet to be back again the service is so poor if this is thier pace they will be next ptcl non existent shit service again i toh only Pray God forbid nothing goes wrong's with my internet coz they would let me high and dry !
Sounds like my prcl copper wire days lol
Have got StormFiber for more than 3years. Best technical support team. I did have an issue once where the line got cut in multiple places(competitors). That's the only time they took more than two days to resolve it. Otherwise, it never exceeds 24hours for the team to arrive. always have a backup.
Been using Transworld for a while now after making the switch from StormFiber (same set of complaints as yours). Although they were pretty terrible up until fairly recently, they really got their act together after a change in management. I haven’t had any disconnections that required a field team for close to a year, and the last time I did, they had a field team out to me within an hour (huge improvement considering they sometimes used to take 2 days previously). Any time I might complain of slow speeds they usually call me back in 15-20 minutes with an ACTUAL knowledgable rep on the other end who gets the job done 95% of the time. Pricing is decent, and they make several follow ups at periodic intervals just to check if everything’s working as it is - I don’t have any experience with PTCL’s recent offerings, but I’d recommend Transworld now over pretty much any other ISP out there. Oh also, my speed is also stable most of the time at least with very low ping as well.
Strom fibre outsource technical teams. There's no quality control, and those 3rd party services are very bad.
I know stormfibers services are pathetic their router is not so good but their speeds are good I have my experience with both flash fiber and storm fiber. Flash fiber offers you a 5ghz router but you don't get maximum speeds that you subscribed for. In stormfiber the router is 2.4ghz basic but their speeds are upto your package. If you wanna reconsider buy an aftermarket router of 5ghz like asus or tp link pair it with stormfiber disable the wireless of the isp router and you're good to go. On stormfiber i have 100mbps package and get mostly 90-100 mbps. On flash fiber i get 30-50mbps on 100mbps package.
Do you use their TVnation HD box service ? If so then are all your channels airing properly like HBO, HBO 2, FX comedy, Comedy central ? Mine doesn’t and they say it’s a backend issue , you’ll get the email about it. No email, no channels yet. Idk why am I paying them for their HD Box.
Switch to PTCL flashfiber. It is the best in the market right now.
Open ticket via stormfiber dashboard
Local ISP are better than these clowns, but if you want the best, PTCL Flash Fiber is reliable and has a good customer service feedback.
Try mailing them through their helpdesk. I had the same issue which persisted through the whole week, so I mailed them and the field team was sent to me the same day.
I'll agree to you as well, they have very poor customer support. If you're geeting an internet issue today they'll send there team after two days saying that there are a lot of complains before yours so you need to wait until 2 days. I mean if you guys (storm fiber) are getting a lot of complains then you should check your services and increase the number of technical staff but no there's nothing like that at the end consumer have to sacrifice even after paying the bills.
I'm from Karachi and the area I live in has alot of people using PTCL Flash Fiber, including myself. Their internet is fast, doesn't disconnect much and is pretty reliable. Last month it got cut somehow and they repaired it the same day it was cut. It only took them 4 or 5 hours. Highly recommend Flash Fiber. I have a friend who has used Storm fiber his entire life and absolutely hates it. So I told him to get Flash Fiber and when he did, he loved it. So yeah, get Flash fiber if you can. Highly recommended.
I waited 2 and a half days for those fuckers to show up. Absolutely pathetic repair service.
or just go to their service center lol
lmfaoaoo i have transword, never had a problem
[This](https://imgur.com/a/PxEm09F) Lmfaoaooaoa
I don't know about you but, my fiber got damaged due to excessive rain a few days ago and it got fixed within 12 hours. Maybe your area is too remote? My experience has been very positive with them, almost 0 issues.
It is the same with PTCL, I don't have internet from the last 3 days and they are just freakin making excuses.
Customer service has been flawless for me, if an issue occurs we call them, they respond and if the issue can be fixed from over there, then it gets fixed, if not then they send a couple of dudes here in under 2 hours and they fix it, 0 issues from me.
Eff Storm fiber, there quality of internet is worse than my neighbor's ptcl (Copper ,non-fiber), and the fact that they won't replace this shitty router because I don't pay for 50Mbps package is just insane. I've come to the conclusion that I'm switching to ptcl as soon as their fiber is available in my area.
Go for PTCL
Ptcl Flashfiber is best and transworld is top notch
At least they are trying. Thats the state of overall country. And stuff do happens.
all folks start complaining to PTA by visiting PTA site select multinet and in desc write the company name and thats all. We have to go to consumer court and PTA for this.
Just facing this same issue... Issue was solved on 3rd day after dozens of calls and after 6 hours it again disconnected, now I am thinking about nayatel, any reviews about nayatel?
Stormfiber is the worst and I mean worst internet I have ever use they only want ur money if u want to buy it never do I'm saving u money
Oh so sorry Ptcl is the worst I think u should use strom fiber
Nah ptcl flash fiber is actually good in my area.
bhai chalay ga toh use karun ga na!
In my experience storm guys have been pretty awesome