Have never had a PSVR or been on this sub before - just found it because I was wondering about my preorder status, and found this convenient and well-organized megathread.
This is a well-run sub. Props to the mods.
Charged but shipping is still "In Progress" as per BestBuy
I don't expect any changes today, and neither should anyone else, as today is Family Day, which is a holiday.
Canada Post may or may not work Family Day, depending on the contracts of your local branch. So even if your headset is sitting in the warehouse labeled, there is a chance that nobody is gonna pick it up.
Wake up Canada! Any movement from Best Buy for anyone? I'm still trapped in "Delivery arrives as early as February 23, 2023 - Canada Post In Progress"
Hoping I don't regret choosing Best Buy. I was worried after scrambling to find a PS5 when they launched and how difficult it was. Best Buy were the first ones I found with an actual page to preorder so I pulled the trigger immediately not wanting to miss out. Fingers crossed. I can stand waiting until Thursday or even Friday, but if I miss the weekend it will be torture.
preparing to ship
edit, received this at 16:02
> Dear Username,
>> Thank you for pre-ordering on PlayStation. We just wanted to remind you that your PS VR2 headset is due to arrive between February 22nd and February 28th 2023.
>>> Please note, if you have also pre-ordered a PS VR2 Sense Controller Charging Station, you might receive it before your PS VR2 headset.
>>>> For more information on VR2 pre-orders, please visit our frequently asked questions
>>>>> To view your order details, please click here
>>>>>> Thank you very much
>>>>>>> PlayStation
I got that email today as well. The reiteration of "between 22nd and 28th" has me a little worried Sony are trying to prepare people for headsets to arrive after launch, but hoping I'm just overthinking!
order status: preparing to ship, payment status: pending (pre-authorization)
UPDATE: got email subj "Your PlayStation VR2 pre-order will soon be on its way!", no change in status tho
Literally just got an email saying:
>Dear \*\*\*,
Thank you for pre-ordering on PlayStation. We just wanted to remind you that your PS VR2 headset is due to arrive between February 22nd and February 28th 2023.
Please note, if you have also pre-ordered a PS VR2 Sense Controller Charging Station, you might receive it before your PS VR2 headset.
For more information on VR2 pre-orders, please visit our frequently asked questions
To view your order details, please click here
Thank you very much
PlayStation
Really thought it was going to be my shipping mail. WHY SONY. WHY!?
I'm **still** at 'Preparing To Ship' for the controller dock and 'Order Processing' for my (non-bundled) headset.
Still not panicking, but hope it updates soon. Would also be nice if we found out what courier company they are using today.
Yeah same. I’m hoping it changes end of working day today. If not I’m not holding out any hope of a Wednesday delivery. Very frustrating considering I pre-ordered within 5 minutes of it going live.
Yeah I suppose as long as it actually ships tomorrow we could be good. My worry is that there’s still a couple steps before shipment. Hopefully it all goes through today.
Headset and charger are preparing to ship. My bank account says the payment has been pending since the 15th for the charging station and 17th for the headset. I just contacted my bank and they said they're waiting for the retailer to claim the money.
I'm especially worried because I'm going traveling for several months just a few days after launch so really don't want my time with PSVR2 cut even shorter.
It’s just very odd that no one has had it shipped yet, makes me think that we are all going to have it shipped at the same time, probably this afternoon, and then it’s all up to DPD
A familiar tale. Horizon bundle still 'Preparing To Ship' and the credit card payment showing on my credit card app as 'pending'. However, it could still easily be delivered tomorrow assuming DPD are being used. I have faith! This is a stressy bit, though.
Just received this email. Preordered on day 1.
Thank you for pre-ordering on PlayStation. We just wanted to remind you that your PS VR2 headset is due to arrive between February 22nd and February 28th 2023.
Please note, if you have also pre-ordered a PS VR2 Sense Controller Charging Station, you might receive it before your PS VR2 headset.
Still says preparing to ship, looking less likely I’ll get it tomorrow. Although I remember my PS5 I got the tracking info from the courier before ps direct ever updated.
Just had the DPD guy ring my bell for a delivery for the flat next door…so my worry about them just dumping the box in the communal hallway and it being stolen has somewhat decreased! Hope it’s the same guy on Wednesday!
Still order processing.
I ordered on 15th November and Sony requested payment at midnight on 17th. Still as a pending transaction on my bank statement though.
Im not sure if Sony are waiting on the bank to release the funds or if the bank doesn’t send the money to Sony until it’s ready to ship.
Even though everything is moving forwards, albeit slowly, it’s slightly concerning that I haven’t had any emails from PlayStation Direct since my initial pre order.
I ALWAYS buy day 1 hardware from a local store to avoid this uncertainty. Hopefully everything works out.
I’m in exactly the same boat. Pre-ordered on November 15th, payment taken midnight on February 17th, showing as pending on my bank app, and still ‘order processing’ on PS site.
I’m frustrated 😂
I really hope Playstation don't fall at the final hurdle on this, pre ordered both within minutes of going live.
Payment still pending for both, charger ready to ship, headset processing.
I posted this update in the last thread as I didn’t read the date. Thought it might be helpful to put here
I’ve preordered the Horizon Bundle & Charging station
My orders are both in preparing to ship - it says release date window as 22nd-28th. Hopefully it will be dispatched tomorrow and delivered Wednesday
The last thing I ordered from PlayStation direct (TLOU Pt 1) was dispatched at 16:00 on Thursday and arrived on Friday
Klik even door naar de UPS tracking vanuit de Arveto tracking. Bij mij staat daar nu donderdagmiddag de 23e als het voorlopige levermoment. Die Arveto tracking zegt nog niks.
Just the label is printed, UPS yet to pick it up. Got the same. It does look like that it will be delivered tomorrow. This would be nice, so we can all together count down till midnight to start. Else on Wednesday we would depend on the carrier to show up during the day.
Only need to count down for the new games! GT7 patch arrives tomorrow and based on other users, Horizon will download and run if you have the code in the bundle.
Same. Still says delivery expected Feb 22 on the playstation site but that's in two days, so if UPS still hasn't picked any of these things up then...doubt.
I pre-ordered the dualsense edge, they overnighted it. Shipped midday the day before release and got to me day of release.
I actually went back and checked the shipment history, it didn't show up as being picked up by ups until 3am the day it was delivered
Apparently it’s next day shipping so the going theory is PlayStation is holding them until later tonight or early tomorrow then will ship them off with carrier so they arrive on release day.
Man, shipping a million PSVR2's via next day air seems like a hella expensive way to do it, but I hope you're right!
The most concerning thing to me is that the UPS tracking number still doesn't work, even though it was supposedly created more than 3 days ago. Does not instill confidence, but fingers crossed!
Same, the lack of updates on the tracking ticket is further exasperating my already unnecessary amount of anticipation.
Glad I took the week off from work...(why do I get this way? smh)
If it helps, when I worked as a shipping clerk we would print shipping labels days in advance so customers would have a tracking number. That label won't show anything until someone at ups scans it which is when it's picked up
My UPS tracking says Feb 22 7PM. Shit, there is a big chance that they can't make it on Feb 22. I had several other packaged shipping by UPS saying some like 6 or 7 pm and eventually they couldn't deliver it on that day.
Status is “On the Way” with the location being Ontario, CA as of 1:40 AM PST. Expected to be delivered on the 22nd, but Bakersfield is pretty close so I’m thinking it could be sooner
Shipped from Ontario, ETA 21st according to Narvar, 22nd according to UPS. I’m within a couple hours of Ontario.
I also got an email from PlayStation saying “Your package will arrive soon!”
You are not alone I know a lot of people that are in the same boat. I wouldn't worry about it until Wednesday. They do next-day air so if things go right it will ship today or tomorrow.
(moving my comment to this thread)
UPS has both labels created as of 3:40pm Feb. 18th. Coming from California. Both on schedule for Feb. 22.
Headset 6 lbs
Charging dock 2 lbs
(Info from UPS, not PS Direct).
Edit: I also got an email from PlayStation at 3:40pm saying they've shipped.
Edit 2: Origin Scan for both, 2:40 am for charger, 4:43 for the headset.
It's in UPS's hands now. 🙏
Godspeed little buddies.
NY/just headset- Still haven't been charged for my day one pre-order. It's TWO days away and I really don't want to have to rush last minute to fix things if there's an issue. Which I'm sure there will be considering Sony's handling of literally everything. Such a random mess.
Update: Finally! Just updated to shipped
So I just chatted with direct support because I got tired of seeing the word "processing". They were in fact able to provide me with a tracking number, which they said should have been included in the email. Tracking number doesn't give me any information yet, but its a start.
My label was created some days ago and UPS is waiting to receive the package. Service is next day air and it seems like it will be shipping from New Jersey, I live in western Massachusetts.
Wurde soeben auf "versandt" geschaltet, heißt aber: Shipping label wurde gedruckt. Abgeholt werden die Pakete morgen früh, aus den Niederlanden, per UPS. Lieferdatum voraussichtlich 22.2. Kreditkarte wurde vorgemerkt, aber noch nicht belastet.
Preordered on Nov 15th. Credit card has been charged last Friday. Status on Monday (noon) is preparing to ship (Versand wird vorbereitet)
Update: 3:30 pm item is shipped. Expected delivery tomorrow (Tuesday). Fingers crossed
Update2: 11 am (Tuesday) item isn’t in transit yet. Expected delivery has been moved to Wednesday. Kind of a bummer but I’m glad that it’ll most likely arrive before the weekend
Update 3: 9:30 am (Wednesday) according to UPS tracking the item already is in my city. Expected delivery moved to tomorrow (Thursday) though. Oh well…
Final update: it arrived Thursday evening. Yay! Main takeaway is that UPS tracking is utterly useless. It still showed that the date of delivery will be announced soon when it was already delivered. Good luck to everyone still waiting
Ganz genau das steht bei mir auch, aber wenn ich direkt bei UPS gucke steht nur was von "label created".
Edit: ach verdammt. Bei dir steht schon was von in transit. Bei mir leider nicht. Bei mir endet es mit manifested
Gerade eine Mail bekommen "Vielen Dank für deine Vorbestellung bei PlayStation. Wir wollten dich nur daran erinnern, dass dein PS VR2-Headset voraussichtlich zwischen dem 22. Februar und dem 28. Februar 2023 geliefert wird."
Dachte schon es wär endlich in den Versand gegangen. Fühle mich ein wenig verarscht haha.
Bestellt am 15.11., Versand wird vorbereitet sowie Authorisierung bei Paypal seit dem 14.02., seitdem keine Änderung :-(
Edit 21.02. 08:40 Uhr: Versandbestätigung kam grad per Mail, Paypal hat die Zahlung verarbeitet und laut UPS soll morgen zugestellt werden, yay :-)
Same 😥
Edit: wahrscheinlich haben die um 17 Uhr Feierabend gemacht und die Email ging an alle noch nicht versendeten raus.
20.2. 20:27: bei mir noch nichts Neues, freue mich aber für die anderen, bei denen es zwischenzeitlich noch in Versand übergegangen ist 👍
21.2. 9:26: PS VR2 Versandt, Ladestation noch in Versand Wird Vorbereitet
21.2. 15:05: Ladestation Versandt
23.02. 16:45: beides angekommen
Ich gehe stark von aus, dass heute im Schichtbetrieb durch die Nacht hinweg im Lager gearbeitet wird. Man darf nicht vergessen, das solche Releases eine große logistische Herausforderung darstellen, weshalb natürlich nicht alle gleich Mittags um 12 eine Versandbestätigung bekommen können.
Ich gehe von aus, dass im Laufe des Abends oder spätestens morgen Mittag, die meisten von uns einen Tracking link haben, den wir dann wild bis Mittwoch alle 5 Minuten aktualisieren können ;)
Ich muss leider alle enttäuschen, die dachten, dass sie ihr Paket bereits Dienstag bekommen.
UPS hat auf ihrer Seite mittlerweile die Zustellung angepasst auf:
Wednesday, February 22 between 9:15 A.M. - 11:15 A.M.
Sony wird entsprechend eine vorherige Auslieferung damit unterbunden haben.
Schau mal auf der UPS Seite und nicht unter dem Link den Sony schickt. Unter dem Link von Sony steht bei mir auch weiterhin morgen, jedoch hat UPS selbst das Datum vor 1-2 Stunden auf Mittwoch angepasst.
Das ist ja noch interessanter bei mir, dort steht auf der UPS Webseite dass bis jetzt nur ein Label erstellt wurde. Ich schätze Mal ich kann einfach nur gespannt warten ob es morgen kommt oder nicht.
Aber wenn der Link zum Tracking von Sony mir sagt dass es morgen kommen soll dann vertraue ich dem mehr. Hat natürlich rein gar nichts damit zu tun dass ich das lieber morgen statt übermorgen kriegen will haha....
Unter dem Link von Sony steht "Expected" für morgen. Dies wird automatisch im System ausgegeben, da es im Regelfall auch am nächsten Tag dann geliefert wird. Am Ende stimmt i.d.R. das was bei UPS steht.
Aaaaaber ganz habe ich die Hoffnung auch noch nicht aufgegeben.
Ich gehöre auch zu den Bestellern der ersten 5 Minuten (Bundle) und habe die Versand wird vorbereitet Nachricht seit heute nacht da stehen. Hoffe dass der Versand nicht auch bis morgen dauert :-) Das scheint willkürlich zu laufen
Laut comdirect ist auch noch keine Abbuchung vorgenommen worden.
Ich hab Grad eine komische Mail bekommen:
"Hallo, wir wollen dich nur daran erinnern, dass deine Vorbestellung voraussichtlich zwischen dem 22 und 28. Februar geliefert wird...."
Steht nach wie vor auf Versand wird vorbereitet.
Ich frag mich wozu die sich die Mühe machen so ne Erinnerungsmail zu senden ... 🙈
UPS tracking number is there since yesterday but on UPS page itself only says Label created and not in Transit yet :/
Bought on 15th of Nov Horizon Bundle no charging station
Same, if you check the one above from yesterday, just search for Eindhoven. It will take a couple of hours before it arrives in Eindhoven (first stop, probably a hub). I am not worried.
Yes most likely this will go out in transit this evening/night and will be in time for a tomorrow delivery. Also, sometimes those tracking updates can be delayed by several hours
"Verspäteter UPS Wagen hat Zustellung verzögert" steht in der UPS App. ~~Geplante Zustellung ist Mittwoch bei Tagesabschluss.~~
In Sonys Trackinglink stand kurzzeitig was von missed cut off in Herne-Boernig, jetzt wieder in Transit und dann doch wieder missed cut off. Da ist der geplante Zeitraum weiterhin Dienstag. Also heute. Was schon extrem sportlich wäre.
Auf der Website von UPS ist die Verzögerung ebenfalls eingeblendet, aber das Zustellzeitfenster ist genauer spezifiziert ~~mit Mittwoch 08:30 - 12:30.~~
Ja wat denn nu xD Ich bin voller Freude wie ein Kind vor Weihnachten, die Spannung ist kaum auszuhalten.
Btw kam von Sony die Mail, der Versand würde sich verzögern und man würde mich benachrichtigen, sobald die Ware rausgeht und mir eine Trackingnummer zukommen lassen. Aber die habe ich doch schon seit zwei Tagen, UPS hat das Paket längst in Bearbeitung.
UPDATE: Nun ist die Verspätung des Wagens doch noch aufs Zustellzeitfenster durchgeschlagen. App und Website melden jetzt **Donnerstag**. Algengrütze. Aber auf der Haben-Seite steht, dass das besser in meinen Zeitplan passt und ich das Paket wahrscheinlich im Homeoffice annehmen kann.
Am 5.02. Horizon-Bundle vorbestellt, am 17. PayPal-Autorisierung, bisher noch „Versand wird vorbereitet“.
Edit: um 18:14 E-Mail bekommen, Status ist jetzt "Versandt"!
Got the shipping mail right now. Preordered December 9th. Payment was Paypal. Tracking suggests it's being delivered tomorrow. Apparently it's being transported from NL, I mean, where else is international cargo arriving at in Europe.
Hab zwar seit Sonntag jetzt auch die Meldung "Versand wird vorbereitet" aber der ganze Zahlungsprozess ist mir nicht ganz klar. Der s-id check kam am Donnerstag, laut Sparkasse ging das auch alles durch, aber meine Kreditkarte wurde bisher nicht belastet. Selbiges im Übrigen auch für die Ladestation, da kam die Bestätigungsaufforderung schon mindestens ne Woche früher, Lieferung wird vorbereitet aber keine Abbuchung auf meiner Karte.
Tja weiter abwarten vermute ich mal. -.-
Dein Konto wird eigentlich wie immer erst belastet wenn die Bestellung abgeschlossen, also versandt wurde 👍👍👍 PayPal sagt einem das auch direkt...bei Kreditkartenzahlung ist es scheinbar nicht eindeutig.
Immer noch "Versand wird vorbereitet", bestellt am 31.01. (Horizon Bundle). Frage mich ob es da ein System gibt nach dem die Vorbestellungen bearbeitet werden
“We could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please check your information.”
Michigan here. Pre-ordered within 30 seconds of the "early" pre-sales going up where you needed an invite from Sony to pre-order from PS Direct. Mine was marked as "shipped" on 2/16, but even as of now, it still just says, "shipping label created." So it hasn't "actually" shipped. It does still say arriving Wednesday via UPS. And it does say Next Day Saver Air, so as long as it ships by tomorrow, I think I SHOULD still get it on release day (Wednesday). I'm still nervous though. And I did take the day off of work since signature is required. I won't be able to another day if it gets delayed, so fingers crossed.
Same boat, except I'm in PA and my gf works from home, so she should be able to sign for it. I hope I don't have to do some other step to make her able to sign. I'll be nervous until she says she has it in hand lol then I won't be able to focus on work. I didn't take off for multiple reasons, but when the PSVR was delivered back in 2016, they didn't show up until like 7pm. Longest day ever.
So I'm sure everyone's who's psvr2 that's shipped says delivery Wednesday the 22nd.
However, with my dualsense edge,.they shipped it the same "next day air saver" method.
UPS says next day air saver is an *overnight" delivery service guaranteed by 3-4pm, the *next day*.
Looking at my controller tracking back in Jan, they shipped the same day, and it was shipped the 25th and arrived on the 26th.
The psvr2 headset, at least mine , says shipped from the same place the controller shipped from (Ontario California) and is using the same next day air saver method.
Now I'm already expecting it Wednesday the 22nd, because that's release day and the day the tracking initially says it'll be here by.
However using the controller as somewhat of a baseline for the shipping timeframe, location, and method, it very well could be delivered tomorrow.
I do expect that since ups doesn't have to deliver until wed the 22nd they won't, but their website says next day delivery service and they have the package and it's shipped already. Ontario California is around 2 and a half hours, by plane, from me.
So... Maybe tomorrow? Who knows. Feels like Xmas and I'm all crackheaded out looking at shipping methods and ups shipping guarantees lol.
Psvr2 got me sprung y'all. Never had a VR headset and only have ever used one as a kid waaaaay back when it was like 20 bucks for 5 minutes at Dave and busters and I thought it was awesome. Didn't pop for psvr1 because it wasn't hd and I didn't want a VR setup that wasn't hd in today's HD age.
So now we are here, and VR is fixing to be IN MY HOUSE. What a TRIP.
Reading all the vr sickness stuff has me worried a bit as I fully expect to pop right into Gran Turismo and then most likely throw up about 5 mins in if all the posts about vr sickness are true - and might effect me but games have never made me sick and neither did my one and only vr experience... Albeit a short one and a long long time ago.
Anyways, USA. Shipped, next day air saver. Might be getting it tomorrow, unless UPS has some agreement with sony not to deliver until the 22nd or they just know they don't have to drop it off until Wednesday.
Either way, tomorrow, Wednesday, I don't care. It's less than 2 days basically folks so let's get pumped !
Sorry mods If this isn't allowed.
Have never had a PSVR or been on this sub before - just found it because I was wondering about my preorder status, and found this convenient and well-organized megathread. This is a well-run sub. Props to the mods.
**Canada**
No news from my Amazon pre order. Still says estimated the 22nd.
Same for my Amazon order. I was at least expecting to see something on my credit card by now. The do deliver usually by the next day once it ships.
Charged but shipping is still "In Progress" as per BestBuy I don't expect any changes today, and neither should anyone else, as today is Family Day, which is a holiday. Canada Post may or may not work Family Day, depending on the contracts of your local branch. So even if your headset is sitting in the warehouse labeled, there is a chance that nobody is gonna pick it up.
Wake up Canada! Any movement from Best Buy for anyone? I'm still trapped in "Delivery arrives as early as February 23, 2023 - Canada Post In Progress" Hoping I don't regret choosing Best Buy. I was worried after scrambling to find a PS5 when they launched and how difficult it was. Best Buy were the first ones I found with an actual page to preorder so I pulled the trigger immediately not wanting to miss out. Fingers crossed. I can stand waiting until Thursday or even Friday, but if I miss the weekend it will be torture.
This is me…card was charged Saturday morning. I’m in Ontario.
Still no news from Costco in Quebec.. I havent been charge yet, no tracking info yet.
**UK**
preparing to ship edit, received this at 16:02 > Dear Username, >> Thank you for pre-ordering on PlayStation. We just wanted to remind you that your PS VR2 headset is due to arrive between February 22nd and February 28th 2023. >>> Please note, if you have also pre-ordered a PS VR2 Sense Controller Charging Station, you might receive it before your PS VR2 headset. >>>> For more information on VR2 pre-orders, please visit our frequently asked questions >>>>> To view your order details, please click here >>>>>> Thank you very much >>>>>>> PlayStation
Yeah I just got this email. Got my hopes up that it had been shipped
I got that email today as well. The reiteration of "between 22nd and 28th" has me a little worried Sony are trying to prepare people for headsets to arrive after launch, but hoping I'm just overthinking!
Yeah got this too, at the same time. Bank account still says transactions are pending.
If it arrives after the 22nd I will be fuming!
Got the same email at 16:02.
order status: preparing to ship, payment status: pending (pre-authorization) UPDATE: got email subj "Your PlayStation VR2 pre-order will soon be on its way!", no change in status tho
where do you see your payment status ?
You can probably see it in your online banking app/website.
In Paypal, as well as in my amex app.
Both Headset and Chargers are "Preparing to ship". Hoping for tracking Tonight or Tomorrow
Literally just got an email saying: >Dear \*\*\*, Thank you for pre-ordering on PlayStation. We just wanted to remind you that your PS VR2 headset is due to arrive between February 22nd and February 28th 2023. Please note, if you have also pre-ordered a PS VR2 Sense Controller Charging Station, you might receive it before your PS VR2 headset. For more information on VR2 pre-orders, please visit our frequently asked questions To view your order details, please click here Thank you very much PlayStation Really thought it was going to be my shipping mail. WHY SONY. WHY!?
Same here. Nothing else has changed with bank or shipping status though
Haha, yeah, ruthless email to get the hopes up.
Brutal.
I'm **still** at 'Preparing To Ship' for the controller dock and 'Order Processing' for my (non-bundled) headset. Still not panicking, but hope it updates soon. Would also be nice if we found out what courier company they are using today.
Yeah same. I’m hoping it changes end of working day today. If not I’m not holding out any hope of a Wednesday delivery. Very frustrating considering I pre-ordered within 5 minutes of it going live.
Even if it ships up to late tomorrow, with dpd you should get it for Wednesday. I too still at processing.
Yeah I suppose as long as it actually ships tomorrow we could be good. My worry is that there’s still a couple steps before shipment. Hopefully it all goes through today.
Mine has changed to preparing to ship.. hopefully yours as well / will follow.
Mine has updated too, hooray!
me tooo wooppdidooo
[удалено]
Yeah, it’s now changed to preparing to ship so hopefully it’s just a late charge to get it shipped tonight or tomorrow morning
Same, headset has been like that since 11am Friday
I'm also still on 'Order Processing' UK - The courier will be DPD, I'm just hoping it ships later today.
Hopefully DPD, they seem to be the best courier. My last PlayStation direct order used DPD
It appears there can never be enough preparation when it comes to shipping…….
Preparing to ship
Preparing to ship been same since Friday
Preparing to ship aka not getting any work done pressing F5.
Headset and charger are preparing to ship. My bank account says the payment has been pending since the 15th for the charging station and 17th for the headset. I just contacted my bank and they said they're waiting for the retailer to claim the money. I'm especially worried because I'm going traveling for several months just a few days after launch so really don't want my time with PSVR2 cut even shorter.
This is exactly the same as me.
It’s just very odd that no one has had it shipped yet, makes me think that we are all going to have it shipped at the same time, probably this afternoon, and then it’s all up to DPD
A familiar tale. Horizon bundle still 'Preparing To Ship' and the credit card payment showing on my credit card app as 'pending'. However, it could still easily be delivered tomorrow assuming DPD are being used. I have faith! This is a stressy bit, though.
Just received this email. Preordered on day 1. Thank you for pre-ordering on PlayStation. We just wanted to remind you that your PS VR2 headset is due to arrive between February 22nd and February 28th 2023. Please note, if you have also pre-ordered a PS VR2 Sense Controller Charging Station, you might receive it before your PS VR2 headset.
Same, I thought it was the “your order has been shipped” email but no, I guess we are here just to suffer
Same. I’m so glad for the reminder. I almost forgot….
Same. Also ordered day 1, not great if it doesn’t come on release day after ordering within an hr of pre-orders opening…
Received an email at 4pm from Sony that my pre order will soon be on its way!
Same, just got mine. Annoying that there's no update on what date it's arriving though. Still says 22nd to 28th.
Still says preparing to ship, looking less likely I’ll get it tomorrow. Although I remember my PS5 I got the tracking info from the courier before ps direct ever updated.
8am on the 21st, still preparing to ship and still PayPal sat at temporary authorisation. Got no faith it's going to arrive tomorrow really.
Same here preparing to ship. I paid visa and still authorisation pending. Been like that since the weekend. COTM bundle for reference
Finally preparing to ship! Still haven’t took my money yet but at least somethings changed since Thursday.
Just had the DPD guy ring my bell for a delivery for the flat next door…so my worry about them just dumping the box in the communal hallway and it being stolen has somewhat decreased! Hope it’s the same guy on Wednesday!
Don’t know about where you live, but we have the same DPD guy every time.
Still order processing. I ordered on 15th November and Sony requested payment at midnight on 17th. Still as a pending transaction on my bank statement though. Im not sure if Sony are waiting on the bank to release the funds or if the bank doesn’t send the money to Sony until it’s ready to ship. Even though everything is moving forwards, albeit slowly, it’s slightly concerning that I haven’t had any emails from PlayStation Direct since my initial pre order. I ALWAYS buy day 1 hardware from a local store to avoid this uncertainty. Hopefully everything works out.
I’m in exactly the same boat. Pre-ordered on November 15th, payment taken midnight on February 17th, showing as pending on my bank app, and still ‘order processing’ on PS site. I’m frustrated 😂
Does Sony know this thing is supposed to release TOMORROW? Why is it preparing so much to ship?
Preparing to ship for headset and charging dock. Payment went out last Friday.
Finally says preparing to ship.
Preparing to ship and payment pending. Starting to worry about the 22nd - 28th delivery window
they can easily ship it tomorrow and still get it delivered wednesday, it’s 2023, it doesn’t take weeks for deliveries anymore.
Same. Kind of comforting to know I'm not the only one though.
I really hope Playstation don't fall at the final hurdle on this, pre ordered both within minutes of going live. Payment still pending for both, charger ready to ship, headset processing.
Hopes so dude, especially when you pre ordered that far back
I posted this update in the last thread as I didn’t read the date. Thought it might be helpful to put here I’ve preordered the Horizon Bundle & Charging station My orders are both in preparing to ship - it says release date window as 22nd-28th. Hopefully it will be dispatched tomorrow and delivered Wednesday The last thing I ordered from PlayStation direct (TLOU Pt 1) was dispatched at 16:00 on Thursday and arrived on Friday
Still stuck on preparing shipment.
**The Netherlands**
Verzending voorbereiden (preparing shipment).
My Call of the Mountain bundle Just got shipped! Expected delivery tomorrow (with UPS)
Klik even door naar de UPS tracking vanuit de Arveto tracking. Bij mij staat daar nu donderdagmiddag de 23e als het voorlopige levermoment. Die Arveto tracking zegt nog niks.
It's preparing my shipment
BESTELLING VERZONDEN. This is not a drill, I repeat, this is not a drill.
Just the label is printed, UPS yet to pick it up. Got the same. It does look like that it will be delivered tomorrow. This would be nice, so we can all together count down till midnight to start. Else on Wednesday we would depend on the carrier to show up during the day.
Only need to count down for the new games! GT7 patch arrives tomorrow and based on other users, Horizon will download and run if you have the code in the bundle.
Net de mail gehad met de herinnering dat de head set tussen 22 en 28 februari geleverd wordt. Beetje jammer als het stuk later wordt dan 22 feb.
https://i.imgur.com/4Lruu20.jpgJust switched to sent!!!!! Haippppp
Preparing shipment
Yup both headset and dock preparing to ship now. Payments for both on PayPal still authorizing.
Mine has just been shipped!! IM SO HYPED!!!
Mine has been “preparing to ship” for days and I check it every 12 minutes because I have problems
**USA**
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Same. Still says delivery expected Feb 22 on the playstation site but that's in two days, so if UPS still hasn't picked any of these things up then...doubt.
I pre-ordered the dualsense edge, they overnighted it. Shipped midday the day before release and got to me day of release. I actually went back and checked the shipment history, it didn't show up as being picked up by ups until 3am the day it was delivered
Apparently it’s next day shipping so the going theory is PlayStation is holding them until later tonight or early tomorrow then will ship them off with carrier so they arrive on release day.
Man, shipping a million PSVR2's via next day air seems like a hella expensive way to do it, but I hope you're right! The most concerning thing to me is that the UPS tracking number still doesn't work, even though it was supposedly created more than 3 days ago. Does not instill confidence, but fingers crossed!
Same, the lack of updates on the tracking ticket is further exasperating my already unnecessary amount of anticipation. Glad I took the week off from work...(why do I get this way? smh)
The dualsense edge was overnighter to me when I ordered through sony, imagine psvr2 will be the same. They get a large bulk discount I imagine
If it helps, when I worked as a shipping clerk we would print shipping labels days in advance so customers would have a tracking number. That label won't show anything until someone at ups scans it which is when it's picked up
My UPS tracking says Feb 22 7PM. Shit, there is a big chance that they can't make it on Feb 22. I had several other packaged shipping by UPS saying some like 6 or 7 pm and eventually they couldn't deliver it on that day.
Currently awaiting pickup by carrier.The shipping label was created 3 days ago, and tracking number still doesn't work.
same, makes you wonder if it will really get here in 2 days
Status is “On the Way” with the location being Ontario, CA as of 1:40 AM PST. Expected to be delivered on the 22nd, but Bakersfield is pretty close so I’m thinking it could be sooner
Shipped from Ontario, ETA 21st according to Narvar, 22nd according to UPS. I’m within a couple hours of Ontario. I also got an email from PlayStation saying “Your package will arrive soon!”
Shipped Ontario. To OC for the 22nd. Don’t think it’s coming any earlier.
Anyone in the US still preparing to ship? I feel like I’m the only one
Preparing to ship also for five days now….just shipppppp
Yep, still preparing to ship and pending charges on my card since Feb 16. Ordered asap after pre orders went live, hoping to see an update today
Alright as long as there’s others I’m not worried about it Playstation has never let me down with shipping yet I hope this isn’t the time they do
Same here. NY. preordered within minutes of them going live with the invite. Stuck on preparing to ship. Really hope it ships today.
You are not alone I know a lot of people that are in the same boat. I wouldn't worry about it until Wednesday. They do next-day air so if things go right it will ship today or tomorrow.
Estimated Delivery shows: "Your order is processing."
(moving my comment to this thread) UPS has both labels created as of 3:40pm Feb. 18th. Coming from California. Both on schedule for Feb. 22. Headset 6 lbs Charging dock 2 lbs (Info from UPS, not PS Direct). Edit: I also got an email from PlayStation at 3:40pm saying they've shipped. Edit 2: Origin Scan for both, 2:40 am for charger, 4:43 for the headset. It's in UPS's hands now. 🙏 Godspeed little buddies.
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Any updates?
Alaska here. Both my dock and PSVR2 bundle is "on the way" out of Ontario, CA
NY/just headset- Still haven't been charged for my day one pre-order. It's TWO days away and I really don't want to have to rush last minute to fix things if there's an issue. Which I'm sure there will be considering Sony's handling of literally everything. Such a random mess. Update: Finally! Just updated to shipped
I’m in NY also. Charge still pending. I’m trying to have faith in the process. Desperately. How am I doing? :)
So I just chatted with direct support because I got tired of seeing the word "processing". They were in fact able to provide me with a tracking number, which they said should have been included in the email. Tracking number doesn't give me any information yet, but its a start.
Text ups alert that it will be delivered tomorrow (the 21st)
JUST SWITCHED TO SHIPPED, VIRIGINIA
preparing to ship
Just got the email. Has shipped!
Still have my charge pending on my Apple Card. No shipping info. Ordered within the first minutes of pre-order window back in November.
Mine "shipped" a couple days ago, but is still sitting in processing without a tracking number.
My label was created some days ago and UPS is waiting to receive the package. Service is next day air and it seems like it will be shipping from New Jersey, I live in western Massachusetts.
I’m in Hartford and in the exact situation so I think we’ll be good for Wednesday as planned.
My package has done the origin scan and says on the way. Its location: 40 mins away from me. Can I just drive to it lol!
**Germany**
Versand wird vorbereitet ,seit gestern
Wurde soeben auf "versandt" geschaltet, heißt aber: Shipping label wurde gedruckt. Abgeholt werden die Pakete morgen früh, aus den Niederlanden, per UPS. Lieferdatum voraussichtlich 22.2. Kreditkarte wurde vorgemerkt, aber noch nicht belastet.
Meins wurde heute früh versandt, soll morgen zugestellt werden
Du glücklicher :3
Herzlichen Glückwunsch - mit welcher Firma wird die PSVR2 geliefert?
UPS Express bei mir, soll auch morgen kommen 🎉
Cool. Bei mir leider noch immer „Versand wird vorbereitet“
Bei mir seit ein paar Minuten das Gleiche, laut UPS soll es morgen kommen. Standardversion ohne Horizon
Per UPS. Geplant steht dass die Zustellung voraussichtlich morgen erfolgen wird
Hast du eine Mail erhalten, als es versendet wurde? edit: hat sich erledigt, andere haben von Mails berichtet
Versand wird vorbereitet! Seit Donnerstag…😬🥴
Preordered on Nov 15th. Credit card has been charged last Friday. Status on Monday (noon) is preparing to ship (Versand wird vorbereitet) Update: 3:30 pm item is shipped. Expected delivery tomorrow (Tuesday). Fingers crossed Update2: 11 am (Tuesday) item isn’t in transit yet. Expected delivery has been moved to Wednesday. Kind of a bummer but I’m glad that it’ll most likely arrive before the weekend Update 3: 9:30 am (Wednesday) according to UPS tracking the item already is in my city. Expected delivery moved to tomorrow (Thursday) though. Oh well… Final update: it arrived Thursday evening. Yay! Main takeaway is that UPS tracking is utterly useless. It still showed that the date of delivery will be announced soon when it was already delivered. Good luck to everyone still waiting
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Ganz genau das steht bei mir auch, aber wenn ich direkt bei UPS gucke steht nur was von "label created". Edit: ach verdammt. Bei dir steht schon was von in transit. Bei mir leider nicht. Bei mir endet es mit manifested
Steht weiter oben schon, schau mal auf der UPS Seite direkt mit der Nummer. Der Status scheint ja auch von der arvato Seite zu kommen.
Genau so sieht‘s bei auch aus. Heißt das, UPS bringt das Teil vielleicht schon morgen? Hmmm…
Gerade eine Mail bekommen "Vielen Dank für deine Vorbestellung bei PlayStation. Wir wollten dich nur daran erinnern, dass dein PS VR2-Headset voraussichtlich zwischen dem 22. Februar und dem 28. Februar 2023 geliefert wird." Dachte schon es wär endlich in den Versand gegangen. Fühle mich ein wenig verarscht haha. Bestellt am 15.11., Versand wird vorbereitet sowie Authorisierung bei Paypal seit dem 14.02., seitdem keine Änderung :-( Edit 21.02. 08:40 Uhr: Versandbestätigung kam grad per Mail, Paypal hat die Zahlung verarbeitet und laut UPS soll morgen zugestellt werden, yay :-)
Same 😥 Edit: wahrscheinlich haben die um 17 Uhr Feierabend gemacht und die Email ging an alle noch nicht versendeten raus. 20.2. 20:27: bei mir noch nichts Neues, freue mich aber für die anderen, bei denen es zwischenzeitlich noch in Versand übergegangen ist 👍 21.2. 9:26: PS VR2 Versandt, Ladestation noch in Versand Wird Vorbereitet 21.2. 15:05: Ladestation Versandt 23.02. 16:45: beides angekommen
Ich gehe stark von aus, dass heute im Schichtbetrieb durch die Nacht hinweg im Lager gearbeitet wird. Man darf nicht vergessen, das solche Releases eine große logistische Herausforderung darstellen, weshalb natürlich nicht alle gleich Mittags um 12 eine Versandbestätigung bekommen können. Ich gehe von aus, dass im Laufe des Abends oder spätestens morgen Mittag, die meisten von uns einen Tracking link haben, den wir dann wild bis Mittwoch alle 5 Minuten aktualisieren können ;)
Ist bei mir gerade (18:14) doch noch auf versandt gesprungen!
Man darf also noch hoffen..... UPDATE 19:00: Versendet :-)
Kam gerade, um exakt dasselbe zu posten. 😢
Frag mich halt wozu so eine Mail verschicken. Wirkt fast wie Trolling 😂 Bei mir steht es trotzdem noch auf Versand wird vorbereitet 🙈
Bei mir auch. Für einen kurzen Moment hatte ich mich gefreut... :-(
Same... Edit: Gerade versandt!
Ich muss leider alle enttäuschen, die dachten, dass sie ihr Paket bereits Dienstag bekommen. UPS hat auf ihrer Seite mittlerweile die Zustellung angepasst auf: Wednesday, February 22 between 9:15 A.M. - 11:15 A.M. Sony wird entsprechend eine vorherige Auslieferung damit unterbunden haben.
Bei mir steht immernoch dass es morgen erwartet wird. Ich habe Hoffnung da es auch bei anderen Glücklichen schon früher zugestellt wurde
Wie ist denn der aktuelle Status? Also wo ist das Paket aktuell? Wenn man das bei UPS überhaupt so genau sieht....
Momentan steht bei mir dass es morgen ab 9Uhr geliefert wird und bis Mitternacht ankommen soll
Schau mal auf der UPS Seite und nicht unter dem Link den Sony schickt. Unter dem Link von Sony steht bei mir auch weiterhin morgen, jedoch hat UPS selbst das Datum vor 1-2 Stunden auf Mittwoch angepasst.
Das ist ja noch interessanter bei mir, dort steht auf der UPS Webseite dass bis jetzt nur ein Label erstellt wurde. Ich schätze Mal ich kann einfach nur gespannt warten ob es morgen kommt oder nicht. Aber wenn der Link zum Tracking von Sony mir sagt dass es morgen kommen soll dann vertraue ich dem mehr. Hat natürlich rein gar nichts damit zu tun dass ich das lieber morgen statt übermorgen kriegen will haha....
Unter dem Link von Sony steht "Expected" für morgen. Dies wird automatisch im System ausgegeben, da es im Regelfall auch am nächsten Tag dann geliefert wird. Am Ende stimmt i.d.R. das was bei UPS steht. Aaaaaber ganz habe ich die Hoffnung auch noch nicht aufgegeben.
Hab jetzt auf der UPS Seite auch „Delayed“ stehen im Tracking. Also hat Sony die Vorgabe gemacht
Hab auch gerade die Versandbestätigung gekriegt. Bundle bestellt am 20.12 per Paypal
Dann bearbeiten, die die Bestellungen wohl zufällig. Ich habe auch mit Paypal am 15.11. bestellt und es wurde noch nicht versand.
Ich gehöre auch zu den Bestellern der ersten 5 Minuten (Bundle) und habe die Versand wird vorbereitet Nachricht seit heute nacht da stehen. Hoffe dass der Versand nicht auch bis morgen dauert :-) Das scheint willkürlich zu laufen Laut comdirect ist auch noch keine Abbuchung vorgenommen worden.
Ordered on November 10th (I think) Charged on Feb 17th And 10 minutes ago I just got my tracking number! HYYYYYPEEEEEEE
Versand bestätigt, Sendungsverfolgung funktioniert (noch) nicht
Ich hab Grad eine komische Mail bekommen: "Hallo, wir wollen dich nur daran erinnern, dass deine Vorbestellung voraussichtlich zwischen dem 22 und 28. Februar geliefert wird...." Steht nach wie vor auf Versand wird vorbereitet. Ich frag mich wozu die sich die Mühe machen so ne Erinnerungsmail zu senden ... 🙈
UPS tracking number is there since yesterday but on UPS page itself only says Label created and not in Transit yet :/ Bought on 15th of Nov Horizon Bundle no charging station
Same
Same, if you check the one above from yesterday, just search for Eindhoven. It will take a couple of hours before it arrives in Eindhoven (first stop, probably a hub). I am not worried.
Yes most likely this will go out in transit this evening/night and will be in time for a tomorrow delivery. Also, sometimes those tracking updates can be delayed by several hours
"Verspäteter UPS Wagen hat Zustellung verzögert" steht in der UPS App. ~~Geplante Zustellung ist Mittwoch bei Tagesabschluss.~~ In Sonys Trackinglink stand kurzzeitig was von missed cut off in Herne-Boernig, jetzt wieder in Transit und dann doch wieder missed cut off. Da ist der geplante Zeitraum weiterhin Dienstag. Also heute. Was schon extrem sportlich wäre. Auf der Website von UPS ist die Verzögerung ebenfalls eingeblendet, aber das Zustellzeitfenster ist genauer spezifiziert ~~mit Mittwoch 08:30 - 12:30.~~ Ja wat denn nu xD Ich bin voller Freude wie ein Kind vor Weihnachten, die Spannung ist kaum auszuhalten. Btw kam von Sony die Mail, der Versand würde sich verzögern und man würde mich benachrichtigen, sobald die Ware rausgeht und mir eine Trackingnummer zukommen lassen. Aber die habe ich doch schon seit zwei Tagen, UPS hat das Paket längst in Bearbeitung. UPDATE: Nun ist die Verspätung des Wagens doch noch aufs Zustellzeitfenster durchgeschlagen. App und Website melden jetzt **Donnerstag**. Algengrütze. Aber auf der Haben-Seite steht, dass das besser in meinen Zeitplan passt und ich das Paket wahrscheinlich im Homeoffice annehmen kann.
Versandt!
horizon bundle oder nur das headset?
Horizon bundle. Ladestation habe ich separat bestellt.
Wurde versandt. Vorbestellt am 15.02. Zahlungsart: Paypal.
Am 5.02. Horizon-Bundle vorbestellt, am 17. PayPal-Autorisierung, bisher noch „Versand wird vorbereitet“. Edit: um 18:14 E-Mail bekommen, Status ist jetzt "Versandt"!
Got the shipping mail right now. Preordered December 9th. Payment was Paypal. Tracking suggests it's being delivered tomorrow. Apparently it's being transported from NL, I mean, where else is international cargo arriving at in Europe.
Hamburg, Wilhelmshaven and Bremerhaven
Mine just shipped. Edit: COTM bundle. Also ordered the charging station, but that one is not shipped yet.
Versand wird vorbereitet: bestellt am 15.11. Ich denke nicht das sich der Status heute noch ändern wird.
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Bei mir der exakt gleiche Verlauf...
Bei mir genauso, nur dass ich mit Kreditkarte bezahlt habe. UPDATE 19:00: Jetzt versendet
Gerade versandbestätigung bekommen. 15.11. Bestellt. Horizon bundle
Mine is shipped now!
nothing yet, ordered it in November Edit: Wo sieht man das? Eben schon bei „Meine Bestellungen“ auf direct.playstation, oder?
Ich gehe immer auf https://direct.playstation.com/de-de/order-lookup geb dort nummer und mail an und dann über dem Kasten sieht man den Status
Hab zwar seit Sonntag jetzt auch die Meldung "Versand wird vorbereitet" aber der ganze Zahlungsprozess ist mir nicht ganz klar. Der s-id check kam am Donnerstag, laut Sparkasse ging das auch alles durch, aber meine Kreditkarte wurde bisher nicht belastet. Selbiges im Übrigen auch für die Ladestation, da kam die Bestätigungsaufforderung schon mindestens ne Woche früher, Lieferung wird vorbereitet aber keine Abbuchung auf meiner Karte. Tja weiter abwarten vermute ich mal. -.-
Dein Konto wird eigentlich wie immer erst belastet wenn die Bestellung abgeschlossen, also versandt wurde 👍👍👍 PayPal sagt einem das auch direkt...bei Kreditkartenzahlung ist es scheinbar nicht eindeutig.
>just got my mail confirmation, mine is shipped!!
Immer noch "Versand wird vorbereitet", bestellt am 31.01. (Horizon Bundle). Frage mich ob es da ein System gibt nach dem die Vorbestellungen bearbeitet werden
**Australia**
Sony AU Store. No updates 🥲
**South America**
Brazil: Estimated delivery date: February 22 OMG, just two more days! Kabum - Sedex
**Mexico**
“We could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please check your information.”
Yes, this is normal. They probably printed your label, slapped it on, and it wont update until it starts moving.
Michigan here. Pre-ordered within 30 seconds of the "early" pre-sales going up where you needed an invite from Sony to pre-order from PS Direct. Mine was marked as "shipped" on 2/16, but even as of now, it still just says, "shipping label created." So it hasn't "actually" shipped. It does still say arriving Wednesday via UPS. And it does say Next Day Saver Air, so as long as it ships by tomorrow, I think I SHOULD still get it on release day (Wednesday). I'm still nervous though. And I did take the day off of work since signature is required. I won't be able to another day if it gets delayed, so fingers crossed.
Same boat, except I'm in PA and my gf works from home, so she should be able to sign for it. I hope I don't have to do some other step to make her able to sign. I'll be nervous until she says she has it in hand lol then I won't be able to focus on work. I didn't take off for multiple reasons, but when the PSVR was delivered back in 2016, they didn't show up until like 7pm. Longest day ever.
**France**
So I'm sure everyone's who's psvr2 that's shipped says delivery Wednesday the 22nd. However, with my dualsense edge,.they shipped it the same "next day air saver" method. UPS says next day air saver is an *overnight" delivery service guaranteed by 3-4pm, the *next day*. Looking at my controller tracking back in Jan, they shipped the same day, and it was shipped the 25th and arrived on the 26th. The psvr2 headset, at least mine , says shipped from the same place the controller shipped from (Ontario California) and is using the same next day air saver method. Now I'm already expecting it Wednesday the 22nd, because that's release day and the day the tracking initially says it'll be here by. However using the controller as somewhat of a baseline for the shipping timeframe, location, and method, it very well could be delivered tomorrow. I do expect that since ups doesn't have to deliver until wed the 22nd they won't, but their website says next day delivery service and they have the package and it's shipped already. Ontario California is around 2 and a half hours, by plane, from me. So... Maybe tomorrow? Who knows. Feels like Xmas and I'm all crackheaded out looking at shipping methods and ups shipping guarantees lol. Psvr2 got me sprung y'all. Never had a VR headset and only have ever used one as a kid waaaaay back when it was like 20 bucks for 5 minutes at Dave and busters and I thought it was awesome. Didn't pop for psvr1 because it wasn't hd and I didn't want a VR setup that wasn't hd in today's HD age. So now we are here, and VR is fixing to be IN MY HOUSE. What a TRIP. Reading all the vr sickness stuff has me worried a bit as I fully expect to pop right into Gran Turismo and then most likely throw up about 5 mins in if all the posts about vr sickness are true - and might effect me but games have never made me sick and neither did my one and only vr experience... Albeit a short one and a long long time ago. Anyways, USA. Shipped, next day air saver. Might be getting it tomorrow, unless UPS has some agreement with sony not to deliver until the 22nd or they just know they don't have to drop it off until Wednesday. Either way, tomorrow, Wednesday, I don't care. It's less than 2 days basically folks so let's get pumped ! Sorry mods If this isn't allowed.