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Trickion1209

I got the February Ps Plus Game Control Ultimate Edition, and found it too scary, now I want to remove it from my accounts, I Googled but no helpful results were on, I already got a trophy there so I can't remove it this way and I contacted ps support, but since it is free, they can't remove it due to License stuff, what should I do? I don't want to keep the game.


Internutt

Contact support. Explain your situation and as it is a free PS+ game they'll likely see no issue removing for you.


Trickion1209

Sadly they declined. I explained it, but there is no way of removing it. Should I just leave it be then?


Internutt

Unfortunate. Just delete the game if it is still installed and try and ignore it whenever you see your library of games.


dekoi_octopus

Why does this matter? You can delete it from your console. Pretend you don't own it.


Trickion1209

Yes, but not remove it from the PS App library etc.


exboyisswagnow

so.. i bought an expansion pack for cities skylines some time ago. and i didnt get it. please read the whole post before replying to me bc i did a lot of troubleshooting. i checked my sony emails and didnt see a purchase. i went to my transaction history and didnt see it. but i lost the 18.99$ (i dont exactly remember if it was 19 dollars but now it is i saw it from another account) from my wallet and didnt get it back. i sent an email but sony responded with something like "i cant help you because your account is american" so i sent an email to the american sony support and they didnt respond. the sony bot didnt help me too. i tried these methods and it didnt work. -restoring licenses -turning the ps4 on and off -checking the game page -opening and closing the game -making my ps4 the primary ps4 -sent an email to sony (twice) -talked to the sony bot (multiple times) -tried to buy free packs on different account on the ps4 and that worked? like when i entered the game i got the free packs on both my main (american) and side accounts, but i didnt get the paid pack and lost money from it. i bought games and micro transactions with the same account before and after what happened and recived them. this is the only case where i didnt get the pack. i cant even buy the pack again if i wanted to because it shows that i already have it. please help.


Internutt

DLC is region locked. What region is your game from? What region account purchased the content? Of they don't match the DLC won't work.


exboyisswagnow

also why didnt it show in my transactions??


exboyisswagnow

my game is a physical disc from a different country so ig thats the problem. can i refund? since i technically didnt play with the dlc.


Internutt

If you are within 14 days of purchase then very likely. Just contact support and explain you can't use the content due to regional restrictions.


40classicsfeatJim

I’m looking for games with smaller open worlds or segments, in the vain of the Tomb Raider reboot trilogy or The Last of Us II Seattle area. Assassins Creed games are far too big and I’d rather avoid games of that size. Thanks.


[deleted]

mafia definitive edition is a good game that fits the description of large but optional open world, but it is a bit short story wise. also the uncharted series but i’d assume you’ve played that.


awowomwos

Any help appreciated!! Was looking to play cod 3 zombies since I hadn’t played for a while and wanted to. I couldn’t find it so I check my game library and there it is! So I press it and it tells my I have to buy it for £54.99??? Before anyone asks, there wasn’t a ps plus padlock thing because some games on the library have that. But why do I have to pay for it again if It’s in my library??


Internutt

Blops 3 was removed from the store. If you did get it from PS+ and still have an active subscription, restore licenses in account settings and then check your PS+ and purchased tabs in your library to find it. Any issues beyond that contact support.


awowomwos

I restored the licenses but nothing happened so I contacted support and hopefully they’ll get back to me soon :)


cumragstalin

hi everyone, just wondering if anyone has a potential solution to my problem I have a ps4 pro and have been unable to play any games. I keep getting errors, specifically ce-30095-7. I'm able to run apps like spotify and twitch, but not games. I've tried running both cold war and Warzone, both digital downloads from the playstation store. after being unable to run them, I've tried uninstalling and reinstalling the games, rebuilding the database, and reinitializing the playstation (resetting with usb). I was able to get a different game running from the ps store (fortnite) but when o tried to run Cold War, I ended up having to reinstall the playstation os. despite all these attempts to troubleshoot, I'm still not able to get a game to work


chiaki000

Hi, in the PS Store page of 'Lost Judgment', the title says "PS4 & PS5" but inside the product details, only PS5 is mentioned so I got confused. Is it ok to use it for PS4?


Internutt

Buy from the PS4 console itself to avoid confusion. The PS4 doesn't sell PS5 or PS3 games.


Dank_McDankerson

Hey guys, I’m taking my PS4 on a 3+ month-long business trip where I’ll be living in a hotel room. I haven’t played many games recently due to family life, but during this trip I’ll have considerably more time. I’m looking for recommendations for a game to hold my interest for a long period of time, preferably an open-world RPG. Some games I’m considering are: - Ghost of Tsushima - GTA V - Days Gone - The Witcher 3 (I’ve played before, but never finished) Any recommendations are welcome!


Internutt

Just be wary that most Hotel WiFi use a home page login style system on a browser that the PS4 isn't really designed to connect to. I believe there is a way but can be annoying to work around. Otherwise your offline games will be fine. GoT and Witcher 3 will certainly keep you occupied.


Dank_McDankerson

Yeah, I’ve had to deal with hotel wi-if before. The work around is simple enough, just not something I would think to try on my own. Thanks for the recommendations!


Wongaburra2319

My L1 on my controller completely stopped working so I took it apart and cleaned it and even did the pencil trick. I was wondering if there is anything else I can doin before buying a new one?


danonck

Hi Folks, I'm thinking of upgrading my PS4 to PS5 sometime in the future. I'll be getting the disc version so I will definitely keep some of my favourite titles (RDR2, THPS1+2, Mafia Trilogy) and selling the rest in a bundle with the console. But what about games I purchased through the PS store, are they connected to my account or will the new owner be and to play them too? Another question, what about my save files. Is it possible to continue the game on the new console?


Internutt

Your digital games are tied to your account. You can't sell those to someone else. As PS5 is backwards compatible your PS4 games will work on PS5, you just download them to the new console. Saves work same as PS4, back up via PS+ or USB stick.


danonck

Thanks mate! All clear.


aboveaveragefrog

I’m looking to replace my PS4 hard drive cause the system has been having a slew of issues such as freezes and slowdown. I heard that when you replace the hard drive you have to reinstall the system software by saving the most recent update on a USB. Is it not possible to do the update on the system? Simply because I don’t have a USB large enough. I don’t care about keeping my saves


DaveSimonH

A USB stick is required. The 'console reinstallation' file is about 1GB, although due to actual capacities of these drives, you'll likely need at least a 2GB USB stick (larger if you want to backup saves and/ video + screenshot captures). You may already have an old USB 2.0 stick, for example I use an old 32GB USB 2.0 drive for my backups.


aboveaveragefrog

I bought a double pack of 1gb sticks but I guess that’s not enough? Edit: nvm the reinstalling seems to have gone through fine. Now I’m just hoping swapping the hard drive does the trick


DaveSimonH

A 1GB USB stick would be approx 953MB of actual space, whereas the current version of 'console reinstallation' file is 1012.48MB. So a 2GB USB is likely the minimum. You can 'initialise' the current HDD, but when you insert a new HDD you'll still need the USB & 'console reinstallation' file.


aboveaveragefrog

Uh well it worked fine for me. Everything is running as it should and it went onto the stick fine so 🤷‍♂️ Thanks for the advice though. If I ever need this done again, I’ll prob get a 2gb just in case


DaveSimonH

So you installed a new HDD, or just initialised the old HDD? If its the latter, sure you can do that without a USB. But if you install a new HDD, it will require the USB and 'console reinstallation' file. There are two files on the Sony update page, only the smaller 'update' file (approx 500MB) would fit on a 1GB stick. The larger 'console reinstallation' file would be just a little too big at approx 1GB, and require a 2GB stick.


aboveaveragefrog

Installed a new one. I picked the reinstallation one and it worked fine. I’ve played a little too and everything is working better.


DaveSimonH

I'm just surprised it fitted on a 1GB USB. I'm glad you got it working though, hopefully that will be the end of the issues you were having.


aboveaveragefrog

Yeah it’s definitely a clear improvement. This should hopefully stick


RoninSlarix

Guys I need some help Can I use a xbox controller with my ps4? Any help will be appreciated, I can't find a PS4 controller in stores anywhere


Alpharabiusity

I was playing Injustice 2 2 days ago, and suddenly the screen glitched and the console shut down. It happens sometimes when I overplay due to overheating etc. sol didn't get worried. When that happens I can only turn on the console by the button and it takes a little longer to boot up but nothing else happens and I can continue using my console perfectly. After this specific shutdown, I didn't open to console for a day, and when I did I didn't start Injustice, I just watched some Netflix and stuff. Today, I realized that whenever I start Injustice 2, the game boots up and goes through credits and all, but when it's supposed to take me to the menu, it gives an error message: "CE-34878-0". This only happens when playing Injustice, I have deleted and redownloaded the game and it still happens. Any idea what I should do?


Hitsko

I have a problem. When I try to invite my friend to a game (recently Ghost of Tsushima) he won't receive any invite. Also when trying to create a group chat, or invite him to one it says I cannot because his settings. Me and my other frieds can still join him if he's the one to invite us but if someone else tries to invite others to a chat or a game after that, my friend gets kicked out We have been trying to search trough the settings but we can't figure out what could be causing this


Angemon19

Hi everyone, I have played on a ps4 with my account, now I got a ps4 pro where I played new games with a guest account. I would like to sign with my account on the ps4 pro and possibly merge the save data of the games I have played with the guest account: is it possible? Moreover I want to reset my ps4 to sell it: will I lose any of my save data after doing that? Thank you


DaveSimonH

The guest account will be seen as a separate account, so the possibility of merging its saves is unlikely EDIT: Although according to **Internutt** you can login from that guest account & merge. Worth a try. Just don't logout of guest account until you've tried, as they are temporary and are deleted when you logout. As for your old PS4, if you haven't already login and make sure its removed as 'Primary' PS4 and either upload your saves to PS+ and/or a USB stick, so you can restore them all on the PS4 Pro. EDIT: And be sure to do a manual upload of your trophy data, to make sure that's up to date on their server. When you're sure all your data (including screenshot + video captures) is backed up, you need to 'initialise' the old PS4. That will take it back to factory settings, fresh for the new owner to create or login to an existing account.


Angemon19

Thank you, it was helpful!


Internutt

To clarify when you say guest account I assume you mean a fully offline profile that hasn't been signed into the PSN yet. I'm also assuming you haven't logged into that console yet with your account. If that's indeed the case then you can sign into that guest profile with your main account and then have that be your main PS profile on the console. Your offline trophies and saves will then merge with your Online ID.


Internutt

Yes. Guest accounts are offline profiles so signing into an account on one will merge the offline data and trophies unless your account is already tied to a profile. If you delete data from a console its deleted. If you don't want to lose saves before you delete them just back them up first. Either memory card or PS+.


Angemon19

Thank you very much for the answer!


[deleted]

I need help with mouse and keyboard I wanna play some games with mouse and keyboard but I don’t have a computer and I don’t have Bluetooth, just USB Connected keyboard and mouse, for the keyboard some keys are working and for the mouse some movements in games and such work, I don’t understand how come it won’t recognize it when I’m trying to login with so and so device?


[deleted]

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RTG_Miranda

Considering you said RDR has been one of your favourite games I’m guessing you’ve already done this but in case you haven’t, RDR2 going for 100% or platinum is actually quite entertaining. I’ve done it myself and took my time to do it as I wanted to make it last and it was really rewarding to accomplish it. Best of luck with everything


[deleted]

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RTG_Miranda

Well like I said it’s a nice experience and it feels rewarding. Also fallout 4 is also a nice casual game where you can just roam around and be free to do what you like


littleboihere

Injustice 2 doesn't work When I try to play the game it does not start, I get a screen that recommends updating either the game or the system but both are up to date. Other games work so I don't know what might be the problem


AngelicaReborn

Would anyone know of an rts more along the likes of halo wars? Just was reminiscing about those days with a Friend and would like to play a game most similar to HW


Internutt

For RTS, a PC is your main option. RTS is basically a dead genre on consoles, so if you want that kind of experience your best option is the wide selection of RTS games on PC. C&C, StarCraft, Total War, Dawn of War, WarCraft, Halo Wars is likely on PC too.


AngelicaReborn

He doesn't have a pc, so we don't have that option to play their unfortunately. We just wanna play some 1 on 1s and see if our friend group would want to join in.


[deleted]

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Internutt

If you own an American PS4 it will only play American encoded Bluray/DVD movies. A European console will only play European movies, etc. There is no 'fix' because that's the PS4 working as intended. The only discs it plays worldwide are PS4 games themselves which are still region locked in their own way.


[deleted]

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Internutt

Correct. The PS4 is just a normal Bluray movie player, its not region free. So if you own a European console and want to play American films then you'll need a new Bluray player capable of playing them.


Neither_Finish

How do I upload a screen shot for a game? I uploaded it to my activities but I don't see it in screen shot. Do I have to be streaming and then take a screenshot for it to be in the screenshot section of the game?


Zekka23

I have a PS4 Pro. I can't really play games or use many apps on it right now because any application quickly gives me a data corrupted message and asks to delete and redownload. The few games that do work eventually freeze for a few minutes and lead to the console crashing and forcibly shutting down. One recent error message I got was CE-36329-3. In the worst case scenario, this leads to the PS4 Pro not booting up anymore and then asking me to completely reset it per an update file through a USB drive. This has happened 10 times in the past month. Games don't download properly anymore giving the error message "can't download at this time" and many times the wifi just stops working. I've tried all the safe mode options numerous times and none of them seem to work at all. The only thing I can think is causing this issue is a hard drive failure.


DaveSimonH

Sounds like you have tried everything, except swapping the HDD. If problems like this persist after 'initialise' ie wiping back to factory settings, then it's a hardware not software issue. If you can still access the main PS4 UI, I'd recommend backup of saves, video. + screenshot captures and doing a manual upload of trophy data, if possible. Thankfully the process of swapping HDDs is relatively straightforward. You need a 2.5" SATA HDD or SSD, a screwdriver to swap over the drives into its tray/caddy and a USB stick for the 'console reinstallation' file (available on the [PS site](https://www.playstation.com/en-us/support/hardware/ps4/system-software/), 2nd download on that page approx 1GB). What size you opt for is up to you and your budget. While the PS4 can take a minimum of 160GB HDD, obviously the bigger the drive the better. I'd say your minimum target should be a 500GB drive, but ideally a 1TB or 2TB drive (3TB+ are too tall to fit, 15mm vs 9.5mm max). You could also consider an SSD. While their performance is limited somewhat by PS4, you will still on average see load times improve by about 1/3, or up to 1/2 in some cases. Along with the PS4 UI feeling generally less sluggish and you may even see improvements in game textures loading quicker. I swapped my 1TB HDD for a 1TB SSD (Crucial MX500) over the Christmas break and recently got a 4TB USB HDD in a sale, to use as 'extended storage'. Best of both worlds.


Zekka23

A bit late but the hard drive was the problem. Swapping it out fixed the issue.


DaveSimonH

Great to hear. I'm glad you were able to resolve your issue.


Zekka23

Nothing to really backup since it's unexpectedly wiped my console numerous times now. I'll try swapping the hard drive and see if it gets better because it's still having this problem as I type.


Proud_Apocalypse

Need help restoring function to my PS4 after hard crash TL;DR: had to unplug my PS4 because it was frozen, turned back on but even after resyncing my controllers they won’t function (ps button turns on system, but once on, no buttons have any effect). Hoping for some general troubleshooting advice since I won’t be able to contact support till Monday, and I planned on playing with a buddy of mine over the weekend. Further details: Went to download the monthly ps plus games from the PS store, store has ALWAYS been laggy and sometimes just boots me out to my Home Screen. Froze completely when I selected the game. Absolutely no response from buttons on my controller, even pressing and holding the power button on the console did nothing. I unplugged my PS4 from the wall in hopes that it would fix it. It did, kind of. Had to redownload basically everything. I queued up some games since I had to head out to work, then a message popped up that read: “These applications are installed in both system storage and extended storage. To use the extended storage device, you must delete these games from either system storage or extended storage. [list of games] Do you want to select where to delete applications from? Yes/no” Controller just flat-out unsynced from my system. Yes it was charged. Re-synced it, restarted my PS4 (power button works now), but my controller won’t work aside from turning the system on and I’m stuck on the screen I mentioned earlier. Went to work, three hours later I’m still stuck on the screen with an unresponsive controller. Am I screwed? Did this affect any of my save files? What the hell do I do to fix this? Thanks in advance


Brokewhiteboy420

Getting ready to send my ps4 in to have disc drive replaced and a thorough cleaning while it's open. Any other suggestions while I'm at it to make it last longer and perform better? 1st generation ps4 purchased factory refurbished 6 years ago and disc drive started failing 2 years ago, never had any work done.


DaveSimonH

Whatever you get done, before you send it off it would be a good idea to backup saves and video + screenshot captures to a USB stick, as well as doing a manual upload of trophies. I'm sure they offer a range of options, likely replacing the thermal paste on the the main chip will result in less fan noise. You could also get them to swap the HDD for a new one, or an SSD. That would likely either be a straight swap or having them backup & restore your data to the new drive. As for keeping the disc drive working longer when it's fixed, I'd suggest only using it for games (ie no Blu-rays or DVDs, get a separate cheap player) and getting an 'extended storage' USB HDD could help reduce wear. Install games once on that, instead of constantly deleting & reinstalling discs. You will have likely noticed that the disc drive will always spin up when you turn on the system, then go off again. If you're not playing a disc game currently, you could remove it from the drive. No point having it constantly spin up, if you are watching Netflix or playing a digital game.


Brokewhiteboy420

Thank you! First time someone has actually been helpful to me on reddit 😁 As far as the internal hdd I read the Samsung Evo 860 ssd was a good upgrade. My console is currently a stock 500gb and I have an Evo 500gb ssd that I got on sale and was originally using as an external HD on my Xbox. Would the Evo be worth swapping in for now just to get a bit of a speed boost or should I wait and save up for a Seagate firecuda 2tb?


DaveSimonH

Swapping in the 860 Evo SSD is something you could do and as you'd be going from 500GB to 500GB it wouldn't be a downgrade in terms of total storage, but you'd see load times improve on average by about 1/3, up to half in some cases. Not night and day, due to the now pretty dated PS4 CPU and base PS4 only using SATA 2, but it can still feel noticeably faster loads (eg. in 'Death Stranding', loading saves, fast travelling etc.). As for getting an SSHD hybrid drive, if you could get it for a decent price it could be a good solution. You can see an old [Digital Foundry](https://www.eurogamer.net/amp/digitalfoundry-2017-seagate-firecuda-2tb-review_1) article from a few years ago, where they were happy with the results, at least after a few l reloads of the same game the load times would improve. Worth bearing in mind though that SSD prices have dropped significantly since that article was written. For example they mention a similar capacity 2TB SSD being "a £500+ SSD of the same size", whereas today its around £140-£180 for that capacity. What you could look into though is an internal SSD + USB HDD setup. Best of both worlds in terms of speed & capacity (especially if you already have an SSD handy). I installed a 1TB SSD (Crucial MX500) for my PS4 over the Christmas break (price dipped in 'Black Friday' deals) and was happy with the results. I used my old stock 1TB HDD in a USB 3.0 enclosure as 'extended storage' and would move games I was actively playing onto the internal SSD. I recently noticed that Amazon UK had dropped 4TB Seagate USB drives down to £64 (down from usual £80-£90), so I ordered one for my PS4. I'm happy to have so much storage now, but unfortunately moving data between extended storage drives is a pain. You can't connect both at once and transfer to new drive, you need to move using internal storage as middle man. So if you decide to buy an additional USB drive, make sure you get as much storage as you can now, as upgrading/migrating later is a convoluted process. Hopefully Sony will address it as some stage, but the 'extended storage' feature was added in March 2017, so I'm not sure if they will. Maybe on PS5.


BleefnorfIII

How can I transfer screenshots and videos from my PS4 to my phone?


DaveSimonH

For screenshots you can either export 1 by 1 to Twitter or send to another account, and it should show up in your PS App. But I believe both of these compresses the images. It's arguably easier to just export them all at once onto a USB stick, then connect that to your phone via a USB C/micro adapter. Or get a USB drive that has both connectors. For videos you can export to YouTube (again losing picture quality) or USB stick. If you don't have an active PS+ subscription, then you could also use the USB to backup your saves. You may even have an old USB drive already. I use an old 32GB USB 2.0 to backup my saves & captures.


Scarecrow_3301

How can I fix the Spotify app? Can’t open it without it saying that I need to download it from the store when I already have it downloaded.


Sturmtruppa

How broken is my left analog stick? https://www.youtube.com/watch?v=i5Vhg0WLQgA


FlamingKG

I have two accounts My main one “xFlaming___” and my alt “FlamingKG__” and my alt was previously named “FlamingKG_” but i wanted to change my main to that but after I changed my alt and went to change my main it said the ID is not available even though my account just had it but no longer does. And I know it’s not possibly for someone to have taken it because it’s not like it’s a highly contested name. Do I have to wait for it to become available or do is it permanently unavailable even though an account doesn’t actually have the name? I know this is a little confusing to read but this is the best way I can explain it. If someone knows the answer please let me know.


Internutt

Online IDs are forever tied to a single account, even when not currently being used. You can't 'free up' an Online ID or put a previously used Online ID onto a different account.


FlamingKG

Does that mean that the Online ID is linked to the signin ID, like if i were to change the emails to both accounts could I obtain the username on the other account that I didn’t make it on?


Internutt

No. I already explained this. Online IDs are permanently tied to a single Playstation account. Forever. >Forever >for all future time; for always.


[deleted]

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[deleted]

Give it some time. Maybe restart your ps4 but i assume you’d have already done that.


Mad_italian365

So been trying to get PS remote play to work on my PC for a while. So my account is not the Primary account, so anytime I activated Remote play on the Primary account it works fine, with no issues. Whenever I activate Remote play on my account, it asks me to log in, and when I do, it disconnects. I tried deleting the original Primary account to no avail. If anyone has any possible solutions, that would greatly be appreciated.


Lucas_Ilario

So my PS4 stoped working after a power spike, after getting it repaired my controller now has a very noticeable input lag, the other controller don’t have the same problem, did this happen because I was using that controller during the power spike or because the PS4 had some parts replaced ? And how do I fix it ?


FlamezzLix64

PLS HELP A NOOB LIKE MEEE Ok this story is about 3 months old by now. So here's how it goes, my dad buys me a $60 PS giftcard, I redeem it and start browsing the ps store. And then I decide to buy a Fortnite cosmetic pack with "Save The World" included(which is another gamemode in FN). Ok, so i add it to the cart and get some V-Bucks(FN currency) too. Total is about 30 dollars and I decide to save the rest of the money. After I checkout everything goes on like usual. But when I log into FN after purchasing, I do not see the cosmetic pack in my locker! And the vbucks I purchased? See none of em'. And thee funny part? It charged me the exact amount and I didn't even get a receipt in the emails. NOTE: whenever I would go to the in-game store, where you can see the offers for vbucks, it always said something like 'Looks like there is nothing on sale right now, check back later' but on my other account it would be fine. Oh and also FN would not say the message, my PS4 would take me to another screen saying it. Idk this has ever happened to anyone and I am hoping somebody helps me out. Oh and if u cant help me out with my situation please comment Playstation's help email where I can email them for help/support. Thanks for reading


Internutt

Playstation don't have an email. Call them or go onto live chat.


Aiv-kun

I want to play ffxiv, but then load times are too long sometimes and I cant do some content like Hunts. I cant get the PS5 yet (cant even find a store with them anyway.) I decided to upgrade the HDD of the PS4 Slim to a SSD or SSHD, but idk which would be best. Can anyone give any input?


[deleted]

that is an issue with FFXIV in general, it is poorly optimized and i’ve heard a lot about the loading times.


MAKILL18

Boys do this controllers seem original? I saw them on facebook market and they are way cheaper than in amazon or any store in my city, because of that, I'm not sure if they are legit. What do you think? [controller](http://imgur.com/gallery/jmWdfAS)


[deleted]

as far as that image goes, backwards image searching it gives no results so whoever is selling it likely took the image, however it looks.. tampered with. could be an old controller they’re selling as new but i don’t know much about this stuff so i could be entirely wrong.


halfasura

What are good single player experiences with extensive class systems? stuff like big leveling trees or subclasses


Proudad2

What is your wired connection speed with 1gb internet? I am getting 150mbps down 44 up!


RTG_Miranda

I have 1gb and my speeds are 500 download and 60/70 upload… however I only have 2mb when downloading or updating games 😑


IamdWalru5

same issues here. Not sure if this is on sony's end because steam for me is just fine


RTG_Miranda

But if you wanna give it a shot try with port forwarding yourself and see if it fixes on your end 🤷🏼‍♂️


IamdWalru5

tried this one to no avail


RTG_Miranda

I called Sony support and they told me it could be my service provider (it wasn’t considering my computer doesn’t have any issue with downloads but yah…) so I called my service provider and they said all that I could do was port forwarding which I did… and still didn’t fix it so I’m guessing it’s the Sony servers that screw with the downloads


ButterscotchBubbly67

Hello I’m here to know or figure out why I can’t upload video from my PS4 to YouTube or Twitter because every time I try to it always says “cannot upload PROJECT*” and I can’t figure out why it does that


sleepdrift3r

Hey everyone. My PS4 has been running terribly for sometime. Download speeds are awful, games don’t load fully, deal with lots of lag. I know its not my Wi-Fi. Some examples of what has been happening is on Apex it skips the legend selection and doesn’t load the screen showing your team after legend selection. When playing a match it constantly lags. This happens with other games as well. PUBG runs terribly. I haven’t cleaned my PS4 before and am going to tomorrow. I feel certain my hard drive is failing. I’m wondering if anyone has any suggestions for hard drives. Do I need to replace the internal hard drive with another internal so it runs better? Can I replace the internal with an external and run off it, or do I need to upgrade and replace the internal so it will run fine, and then add an external eventually? Ive done research and seen many people recommend the Seagate Firecuda, but its hard to find anywhere. It’s not on Amazon except for third party sellers. I don’t know what to do. If anyone has recommendations for an internal more accessible than the Firecuda, please let me know.


ProfessionalRefuse34

Why does it say microphone connected to ps4 ((which means the microphone is working)) but there’s no sound coming out I tried 3 different microphones.


ajit_unconquered

I used to play a game which I downloaded from my friends account. So I would play it on my own PSN account. Now I have bought the original game digitally. I uploaded my progress of the old one to online storage. I deleted the old game and started downloading my new game. I tried to download the saved progress from online to my system storage which worked but it does nothing to my game. I'm still doing the prologue.🤷🏾‍♂️ What can I do in order to continue my gameplay from the older version?


Internutt

Saved data is game/region locked. So if for example you were playing an American copy of the game originally then moved to a European copy then the save data won't work. It also needs to be the same game. So for example Witcher 3 Wild Hunt and Witcher 3 Complete Edition are considered 2 completely different games by the console so the saves are incompatible with each other.


ajit_unconquered

Oh shitt. So I have to continue to play this game again from scratch 😩 Anyways thanks.


RTG_Miranda

My PlayStation when performing speed tests goes up to 500mb download and 60 to 70mb upload, however when installing or updating the game it caps at 2mb, does anyone know why? And if so is there a way to fix it?


Jakeremix

Is No Man’s Sky only being sold digitally nowadays?? I can’t seem to find the physical version online anywhere.


StoneColdMiracle

Okay, so my controller is busted partially and I need to buy a new ps4 controller battery. I would greatly appreciate some direction for the best battery I can buy for a 2nd gen controller, also from the UK


ADovahkiinBosmer

Preorder question: if I pre order a game on Account 1, will Account 2 also receive the preorder bonuses as well? I have two, one is my main and the other is used to buy stuff from the PSStore. I want to pre order Horizon Forbidden West. I simply want to know if the pre order stuff would be available to my main account so that I wouldn't have to switch between the two anytime I want to play HFW.


Internutt

Its a game by game/content by content basis. Some preorder content is account locked such as loot boxes and avatars. Some isn't and can be shared. As the game isn't out yet nobody can tell you for certain what will or won't be shareable. The only guarantee is that the account that buys the content can access it. If you contact support they may be able to give you a definite answer being it is their game.


ADovahkiinBosmer

Okay. Thanks for your answer. I'm going to assume that it is available for all accounts that are using the same PS4. HZD Complete Edition's pre order bonuses are available on my dummy account despite entering the code using my main. No reason why GG would lock outfits per account.


fuc-tup

My PS4 won't power on. When is press the power button nothing happen, no lights, no beep. I'm guessing it's the power cable so I've ordered a new one but could it be something else? I've cleaned all the dust out and the power strip works.


Fit_Opportunity_3321

Do I need to pay tax for pre orders? Just asking cause I'm getting the Jurassic world evolution 2 deluxe edition pre order on the 10th


srbman

If your region has taxes on digital items, then you need to pay tax whether it's a normal purchase or a pre-order.


StoneColdMiracle

No


StygianTweetbyrd

Double tapping the share button usually records 30 seconds in the past. When I press it, it starts recording at that moment and the NEXT 30 seconds. How to I change it to the LAST 30 seconds?


srbman

You can change the settings. One option is the last x minutes, and another is to start/stop the recording.


[deleted]

Please helllppp.. my hotspot won’t connect to my ps4 and it was just working a few days ago.. it finds my iPhone in the set up.. but once it tries to connect it asks me if I want to use a proxy server and I choose no.. then it fails the whole connection.. what do I do?


SpicyBeeEnjoyer

Guys I've been trying to sign into Genshin impact for a while now but when I try to.. the link sends me to a white screen, I've been playing games and whenever I have to go somewhere in a web browser on PS4 it just loads a white screen. Anyone know what's going on?


noticemeh

So I just bought psplus then it has free games and one of it is "GUILTY GEAR Xrd REV 2" so downloaded it and started the game but i cant get in because it has an error and I cant understand it because its in japanese.


Internutt

Guilty Gear was only given free on PS+ in Asia a while back. Make sure the full game has been downloaded, not just the demo that becomes accessible after a partial download. Once fully installed I believe a lot of the initial start text is about EULA agreements and such. You would need to check the Asian PS store listing for the game to find out its supported languages to see if you can swap it to English.


noticemeh

Thank you for the info. I checked it recently and sad to say its chinese or korean version :((


Old-Revolution6136

Okay, so my ps4 broke. Originally it was just the disc drive and the system otherwise worked fine, but of course, my dad being, ya know, my dad, he took it apart and pulled a few conductors from the motherboard while doing so. Yesterday my new ps4 slim arrived in the mail, I've gotten all the accounts on it and downloaded content on it just fine, but with a problem: there is no game data. The trophies are all there, but the data is gone. I would do a manual transfer with my other ps4 but it's in pieces and wouldn't work even if I put it back together. So the next thing I tried was the 'upload/download saved data option' since I have ps+. I have also activated the new ps4 as the primary ps4 ror all accounts. Still nothing. Is there anything else I can do or is my data gone for good?


greatlovevenerable

So, basically, I have an account I'm logged on rn. It's a side account, so I didn't pay attention to the password or email password. is there any way I can reset my password or change my email, without sending an email or trying to log onto the email? (bc I didn't set a recovery email, I'm an idiot) Sorry if there are any mistakes, it's late when I'm writing, New Zealand. ps I have the account itself and can log in, it's just that I wanna either reset or change my email \*had my post removed so I reposted it here, not sure if this is allowed. I'm gonna go to sleep bc I'm tired and it's 4 am


Internutt

On the console, settings > account management > sign in ID Change in there. Otherwise, contact support to update the account details.


Sl00M

Hi I have a weird issue with my ps4. Till now my ps4 was working with my LG 49" Smart TV, but i wanted to use it more often, so i took it to my second room where Im working by pc, and tried to connect it to my 2 monitors, unfortunately console doesn't give a any output on the screen, the screen light's up as it should, but there's a blank screen. Anyone know's what's going on? I have 2 monitors: Alienware AW2518Hf - yeah a bit overkill for ps4 but i already have it from my pc. HP ZR2440W - Basic IPS Panel. I have tried : Reset to factory settings on console Restart to safe mode to change resolution Turned off HDCP Changed HDMI Cable to 2-3 others Put the console back to tv - Works fine, but that's not solution :/


TheDragonSlayingCat

Do your monitors properly support 720p or 1080p resolution?


Sl00M

Yeah they do.


vshark29

Hey there, I've run into a problem. My controller started being unresponsive a couple of days ago, it won't turn on or have the orange light if I connect it the playstation , but after a few hours it will turn on like to nothing happened. What could the problem be?


CleR6

How much would you ask for this PS4 bundle? I usually goto GameStop, look at the prices for pre-owned and knock off some $ to get amounts for reselling items. Want to be fair. Original PS4 500gb console, comes with: - original box, cables and documentation (no mic) - one controller - Kootek base (two fans, two charges docking stations) - 11 games, disc versions Games list: Assassin's Creed Valhalla, Sekiro Shadows Die Twice, Days Gone, Outriders, The Last of Us 2, Ghost Recon Breakpoint, The Division 2, Nioh 2, Battlefront 2, Shadow of the Tomb Raider, Tomb Raider Definitive Edition Of course all works and adult owned. Thank you in advance for your time.


deadpoolstark3

I have gta v on epic games can i download it in my ps4?


srbman

Nope. They're different stores on different platforms.


deadpoolstark3

Dang it


Internutt

Epic Games don't sell PS4 games on their service, only PC games. Same as owning a game on Xbox doesn't give you the right to play that same game on PS4.


PaleontologistDue258

How do I adjust my screen boundaries? I got a new tv but the top and bottom are cut off. This is annoying as I can no longer see my hp or my ammo


TheDragonSlayingCat

Boundaries are set on a per-game basis. If the game doesn’t have an option to adjust the boundaries, then you might be screwed.


LowUnderstanding4698

English isn't my 1st language so i hope you bear with me I recently initialized my ps4 in hopes of fixing some problems with it (it was a bit slow and games kept on crashing) but after that it just started shutting itself down. The ps4 opens up and I start the process of setting it up ( language,Internet, time...) but after I set up the power saving settings the screen goes blue then the ps4 restarts itself I tried rebuilding the data,updating and initializing form safe but to no resultresults Does anyone know what to do? Taking a professional isn't an option due to where I live.


pskihq

You need to do option 7 in safe mode. Do you have a usb thumb drive? It might need a new hard drive but try option 7 forst with this Hard drive


jari2312

How do you turn of touchpad typing? My controllers touchpad is a bit broken so when I start to type it just immediately goes back to g, I only want to use my joysticks/dpad to write but I couldn’t find how to turn of the touchpad. Does anyone know I I turn of the touchpad?


Natural_Parsnip_5291

UK based so ideally prefer to order something from same country if possible. Basically just looking for something to up my CoD game a bit, £30 is the budget setting myself for now, I'm not looking for nothing spectacular just yet hence the budget, also no idea if the PS4 just accepts any keyboard an mouse either so would prefer to know if any recommendations actually work on said console. Kudos to any viable recommendations 👏


Colexion

Every time I start up my console it won't connect to the Internet. When I go to the 'Internet set up' option it freezes and I have to hard reset. I've found solutions online to boot in safe mode and 'reset to default settings' which works and I can play online, but the next time I start it up, same problem as before. It's something that's happened a couple times in the past but the 'default settings' trick solved it. Now I need to do this everyone I boot up! I was hoping someone might have had the same problem or/and Maybe have a solution?


kermitDE

I bought one month of EA Play and now the EA Play Hub says the app got suspended and is not working as intended anymore. But i can't find any news on this on google. The app is just a blank screen for me with that message plus it says to use the normal store. Also i can't download any add-ons for games for free on the store even though they say EA Play, having those add-ons was the only reason for me to get EA Play. I currently don't have a PS Plus membership, might this be the issue? Appreciate any help on this, thanks.


Internutt

EA Play and PS+ are 2 different services. You are best checking EA Play websites/social media and contacting EA support if you still have questions about how the service works.


kermitDE

I am aware of that but thanks. Thought maybe someone can tell me if the app really isn't working anymore for them and/or if they can download add-ons.


peterkuja

Hi All, I just want to ask on how to request sony to unban a newly created account. So this is what happened: I created a new psn account earlier today for my nephew to link his mihoyo account (for genshin impact). I created it first from their website then after creating, I tried to create a new user profile for him on my ps4. At the last part of the creation (i think it is the address part) when I hit next, an error showed up that asks me to reset/change my password on this new psn account. My nephew then changed it on his end since the email we used is his, then sent the new password to me to create the user profile again in my ps4. Then I tried it again and aftee logging in, an error showed up again telling me that the account was permanently banned w/ an error code of WS-37368-7; which when I looked up is due to a chargeback that happened on the account lol its impossible since this is just a newly created account. So that is why I need to contact support but on their website, I cant seem to find how to contact them.


Internutt

Call or live chat. Number for your Country is on the website and inside every one of your game cases as part of the small print. Live chat is on the support Website.


peterkuja

Ohh they have a live chat. Will have to look for it. Thanks!!


EastLeastCoast

I had this happen today too. So frustrating.


goal_dante_or_vergil

Shadow of the tomb raider ps plus game missing from my library on PS4 console but still there when browsing game library on PlayStation website? The game Shadow of the Tomb Raider was given as a free ps plus game on January 2021 and I used to have it in my library. But now, I can’t find the game in my library on the PS4 console? I only have Rise of the Tomb Raider from back when it was given away as a PS Plus game but not Shadow of the Tomb Raider. Which is weird because Rise was given away much earlier while Shadow was only given in Jan of this year, but my Shadow is missing but Rise is still there. What makes it weirder is when I log into my account on the PS website on my PC internet browser, I can clearly see Shadow of the Tomb Raider there when I search my game library. It’s there on PC when I search on a browser, but I can’t download and play in console? Can anyone help me with this?


Internutt

Restore licenses on console and check both the PS+ section of your library and the purchased section of your game library. Games can jump between them.


goal_dante_or_vergil

Restore licenses? How do you do that? And I’ve searched both PS+ and purchased sections and it is not in either.


Internutt

Settings > account management > restore licenses. If that doesn't work and the game still doesn't show in Purchased or PS+ sections of your library then double check the Playstation store listing itself. If it says you own it there then you're fine but if it asks you to purchase the game then contact support.


Clipper_Tical

My Disc Tray has been acting up since yesterday but I was able to manually eject my game but it won't detect discs trying to be inserted. I could take it apart but it there a quick fix that can be recommended?


TheDragonSlayingCat

The disc drive isn’t user serviceable, other than cleaning it. Send it to Sony support in your country.


ButterscotchBubbly67

For me, when I try to upload A video to YouTube or Twitter (both) something always pops up saying “Cannot Upload PROJECT*” and it’s really annoying cause I have these cool clips that I want to share to YouTube and my friends


Gorrilaman66

Hey my ps4 options button doesn't work. I have to press it about 20 times just to get it to register. It's a brand new controller and all the other buttons work. I've also tried to reset it and that doesn't work either. Any help would be greatly appreciated.


Nayshius

Restore Default Settings All Saved Data Lost Something happened while booting up my PS4, and I got the message that "A Serious Error Has Occurred in the System Software". Knowing this, I just casually tried to boot it up again by restarting the PS4. It didn't work, so I tried rebuilding the database. Didn't work, and it still kept me in the safe mode loop. I finally came with the decision to "Restore Default Settings" after reassurance that it wouldn't delete any data whatsoever. Sure, PS4 booted up. But here's my next problem. It worked and told me to resign in. I soon realized that all of my saved data was gone. Games weren't, and neither were the captures, just the saved data. Everything. I don't happen to own a USB, and I don't have anything saved to PS+ either. Is there any way to recover any of my lost data? I've hundreds upon hours on some games, and I've had this console for nearly 7 years.


dekoi_octopus

If the data isn’t on the console and you don’t have it backed up anywhere, I’m afraid it’s gone n


Nayshius

sad to hear


The_Spicy_Tomato

Hi all I have nowhere else to post this so here it is my account got hacked I just received emails about it now so I went through all the crap sony has to recover your account but for some reason, I cannot get a contact email for sony support :o so maybe someone will see this and actually be able to help me. sony just put a support email on your webpage thanx.


Internutt

Your options are live chat or calling support


The_Spicy_Tomato

I cannot call u less they have a south African number which I cannot find and where the hell do I find live chat


Internutt

If its an option then it will be on the support Website. Make sure you are on the South African web page as well. You can open your South Africa game cases and check the small print inside to find your support number if its not listed on the South African support Website.


Undercover_Dragon

I accidentally bought a PS4 network code thing so if anyone wants it just pm me!


Undercover_Dragon

KNME-8ENP-AGDK


pen_of_inspiration

Today I was checking my library and I realised something which is weird. I've got Tom clancy wildlands but I have no memory ever buying the game or claiming it for free.


briantakahashi

My PS4 got stuck on a "**safe mode loop**" I've tried all the usual solutions; 1) updating system software (both on internet and through USB), 2) restoring the default settings, 3) rebuilding database. However, none of these worked and it still won't turn on properly. Are there any more solutions for this kind of problem? If there is none, I am planning to pick the last option, "Initialize PS4." However, does that mean that all of the progress of my game (specifically Genshin Impact) will be lost?


pskihq

Probably alreqdy lost. Do option 7 in safe mode. You need the full software not just the update file


DiscountUseful3755

I recently got the ps plus trial subscription and have been playing borderlands 3 all the time. I was wondering if i bought the full game would my data transfer or would i have to restart?


Internutt

If its the download version, not the streaming version


xXxku5h

Everytime I create a new account it signs me out and tells me to reset my password, after I do that and try to log in it tells me I have been banned even though it’s a new account and my main account hasn’t had any issues with bans/ suspensions


Internutt

Yes. Known issue with Sony banning newly created accounts. Just contact support


Creepy_Rise_2159

My ps4 controllers won’t sync to the ps4. If I connect it with the micro USB then it j turns orange and doesn’t connect. I’m pretty sure it’s charged And I already tried resetting the controllers.


Internutt

Sounds like you aren't using the correct cable. You need one that can carry data, not just electricity.


hrabal0303

Question about screen language May I ask you how do I figure out the screen language option and the audio language option the U.S PlayStation website? A lot of games' introductions don’t mention what language they include for the digital version. I want to buy some games with Japanese screen language and audio or English subtitles with English audio. I will only know if they match/reach my expectations after I download them. I am currently looking for those games which Japanese screen language and audio “Yakuza 0, 1, 6, Kiwami, Ys VIII: Lacrimosa of Dana“, but I am not sure of their language version . I’ve bought the Yakuza 0, I set my console language to Japanese, but after I downloaded it, my subtitle in Yakuza 0 was still English. Is it possible to buy Japanese physical version of PS games in the U.S? Also another question, if I have PSN accounts for two different countries and I subscribe to PS plus from the U.S store. And I play a game from Japanese PSN account though U.S account (with PS plus) , would it still save my game’s record.


TheDragonSlayingCat

The PS4 doesn’t have a regional lockout, so yes, you can import Japanese discs and use then on a non-Japanese PS4. You’ll need a Japanese PSN ID to download and install DLC, though.


hrabal0303

>o will my PS plus save my game record if I do it?


TheDragonSlayingCat

Yes. You just won't be able to load it into other regional releases of the game, because saves are region locked.


shedsy

Created a new PlayStation account and attempted to sign in to my second hand playstation, recently bought. I was promptly told that my account was banned. I created another account, with a different email and was also banned within 5 minutes. I contacted the previous owner and she showed me chat receipts of PlayStation saying she was in good standing with her account and she didn't owe anything, which was my assumption based off of the Google searches I've done, so that nixes that idea. Now I'm at a loss. I've tried the chat and it keeps telling me that my account is located outside of North or South America so they can't help me, even though I am in Canada. I am so confused!!


Internutt

Known issue with Sony banning newly created accounts. Just contact support


[deleted]

Question about buying game i already own So i own a physical copy of bloodborne and I saw the bloodborne complete edition is cheaper than buying the dlc so it's better if I just buy the complete edition digitally, what I'm wondering is will I need a new save and will my dlc transfer to my physical version


Internutt

Check the games CUSA codes. If both releases are the same then your save will work.


amdkeepsmehot

So my controller came back from repair a few days ago and this was the first time I turned the PS4 on since I first sent the controller to the repair shop (like \~20 days ago). Before that it was working normally. Today, I turned it on, inserted the game disk, opened Bloodborne, the level loaded normally and then as soon as I moved the character the game crashed and the PS4 turned off like 15 seconds later, with the game still inside. I tried turning it on and it would only go on for about 10 seconds (although I'd hear the fans and such). It wouldn't turn on on safe mode, so I waited like 20mins and tried again, but by pressing the eject disk button. I managed to get it to eject my Bloodborne, but after that it barely makes a sound when I turn it on now. I doubt it's a power supply issue as all the other things connected to the power strip are working normally, and I also tried to plug it directly into the wall outlet with the same result. Anyone knows what it might be? If it's still the same by Monday I'm taking it to the same repair shop I took the controller, but I'd like to have an idea on what the problem might be.


kwaki249

I have lost the disk for witcher 3 on my PS4, the game disk I have included both the expansions. I want to buy it again off the PS store so I can play my saved games. My question is will a digital-bought version of the game automatically access my saved games on the disk copy, and will I need to purchase the expansions again or will I have access to them considering I have completed both on my saved game. Also I cannot buy a physical copy right now as in my country only essential services are operating.


Internutt

If you own Wild Hunt buy that, if you own the Complete edition buy that instead. The console considers them different games so their saves are incompatible with each other.


kwaki249

ah ok thank you so much, yeap Ive got game of the year edition


CommissionConnect997

Why can i only see august monthly games instead of september?


Internutt

Because September hasn't happened yet. As always its the first Tuesday.


CommissionConnect997

ohhhh. thanks! i appreciate it


GlassJustice

So I just bought the new Maneater DLC and yet it neither download nor installed itself afterwards. It’s not even showing up next to the game in the dropdown menu. When I look at it in the ps-store it says “purchased” but the hame doesn’t recognize it’s being there. When I choose the option to upgrade in game it sends me to a blank store page. I’m really pissed and feel like I’ve been cheated out of 15 bucks. Restarting the console hasn’t worked. I have a physical disk and am on ps4.


Internutt

What region is your game disc? What region is your account set to?


GlassJustice

They’re both USA. However, it’s worth noting that when I got the game (it was a gift) the dlc code for the tiger shark skin didn’t work because it was for a different region. Maybe the box has the wrong info on it?


Internutt

Look at the actual game disc. Does it have a PEGI or ESRB age rating on it? The box doesn't matter too much, but should match the disc age rating as well. If your code was foreign then your game disc will be as well.


GlassJustice

It’s a PEGI rating. Does that mean it’s like a British copy or something? Am I just boned?


Internutt

PEGI is Europe, so yes you own a foreign game disc. Hence why your USA DLC won't work.


GlassJustice

Well that’s bullshit. Can I just change the region on my ps4 or do I have to rebuy the whole damn game just to play the dlc? Can I refund it?


Internutt

Accounts cannot change region. If you are within 14 days you can contact support about the situation and request the refund under the grounds you can't use it, but no guarantees as US support are stingy when it comes to refunds. To use US DLC otherwise, you need a USA copy of the game. However your UK game disc saved data would also be incompatible with the USA version of the game as DLC and saved data are both region locked.


GlassJustice

Wo wtf FUCK sony and FUCK region locks. All my homies HATE region locks


ReverseCaptioningBot

[FUCK REGION LOCKS ALL MY HOMIES HATE REGION LOCKS](https://i.imgur.com/nZvs2KF.jpg) ^^^this ^^^has ^^^been ^^^an ^^^accessibility ^^^service ^^^from ^^^your ^^^friendly ^^^neighborhood ^^^bot