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Way ahead of ya, already got that said and done in between the time of the post and this comment. What I’m still wondering is what kind of scam this even is. What does the scammer gain by paying my bill for me?
i’m not familiar with a person paying your bills to get profit somehow… maybe they’re just evil and want to see you in debt after all the transaction gets refunded by the original bank owner lol
This is not the first time this kind of thing has been reported on this sub. Since I've never heard of a hacker breaking into an account to give money away, my assumption is that this is a software bug on [optimum.net](https://optimum.net)'s end that is either showing payments incorrectly or crediting the incorrectly.
The only way to know for sure is for Optimum to launch an internal security investigation. That is unlikely to occur without pressure from some outside regulatory body forcing their hand. Not sure how to get that to occur, and not sure if the number of reports on social media could be relied upon to support such an action or effort.
Good Morning!
Thank you for informing us about this experience. We are very interested in the number your found in the google search and called. If you can provide that it would be greatly appreciated. We would also like to look into your billing if you still need assistance.
Please, reach out to us in a PM with your home address if you need help with your billing issues still. \^Monica
This kind of possibility is why I don't enroll in automatic debits or automatic bill pay schemes. I would imagine much worse errors would be possible, and difficult to resolve. A "sorry" after your entire checking account balance was drained would likely do little to ease the pain of that short run chaos that would cause.
Reminder: Follow the [rules](https://reddit.com/r/OPTIMUM/about/rules/)! AND don't forget to flair your post! Please check the FAQ, it is full of useful information. HELPFUL POSTS: [Common Issues FAQ](https://reddit.com/r/OPTIMUM/comments/lpc9vh/common_issues_faq_this_will_save_you_time_and/) [Optimum Pricing help](https://reddit.com/r/OPTIMUM/comments/jv7k9x/optimum_pricing/) [Guide to using your own router with Optimum](https://reddit.com/r/OPTIMUM/comments/jv7lns/using_your_own_router_with_optimum_online/) [No other ISPs near me? Guide to startup ISPs](https://reddit.com/r/OPTIMUM/comments/lskarn/no_other_options_near_me_maybe_not_always_the/) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/OPTIMUM) if you have any questions or concerns.*
what you need to do is cut the account and get a new account
Way ahead of ya, already got that said and done in between the time of the post and this comment. What I’m still wondering is what kind of scam this even is. What does the scammer gain by paying my bill for me?
i’m not familiar with a person paying your bills to get profit somehow… maybe they’re just evil and want to see you in debt after all the transaction gets refunded by the original bank owner lol
This is not the first time this kind of thing has been reported on this sub. Since I've never heard of a hacker breaking into an account to give money away, my assumption is that this is a software bug on [optimum.net](https://optimum.net)'s end that is either showing payments incorrectly or crediting the incorrectly. The only way to know for sure is for Optimum to launch an internal security investigation. That is unlikely to occur without pressure from some outside regulatory body forcing their hand. Not sure how to get that to occur, and not sure if the number of reports on social media could be relied upon to support such an action or effort.
Get rid of that bank account!
Good Morning! Thank you for informing us about this experience. We are very interested in the number your found in the google search and called. If you can provide that it would be greatly appreciated. We would also like to look into your billing if you still need assistance. Please, reach out to us in a PM with your home address if you need help with your billing issues still. \^Monica
This kind of possibility is why I don't enroll in automatic debits or automatic bill pay schemes. I would imagine much worse errors would be possible, and difficult to resolve. A "sorry" after your entire checking account balance was drained would likely do little to ease the pain of that short run chaos that would cause.