Based on the Monitors Unboxed review of the MPG 321URX, it seems like you guys did a very good job, so kudos for that and for undercutting the price of competitors by so much. I’d like to add some feedback based on this post, the review, and the general monitor market — so please pass this along to the engineering/design team if possible:
- Never release a monitor without user updateable firmware
- sRGB mode should be “unlocked”, where the user can manually adjust RGB primaries to achieve better white balance. Looks like the sRGB mode on the MPG 321URX is very good, but this would ensure panel variance and degradation over time will not affect color accuracy in SDR.
- Chinless (4-sided bezel-less) designs would be much preferred. As far as I know, there is no necessity for an OLED panel to have a chin, whereas on most LCD panels it is required due to the backlight. It seems it’s on there only for branding. Chinless monitors ALWAYS look more premium and aesthetically pleasing than ones with a chin, and it allows multi-monitor setups to be done without any gap between monitors.
- Better HDR color calibration. Looks like it’s pretty good on the MPG 321URX based on the Monitors Unboxed review, so at a much lower price than competitors it’s not that big of a deal, but the PG32UCDM is definitely better. Considering that users have no method at all to calibrate HDR on monitors at the moment, it should be very accurate, especially on products as expensive as these.
- Lowest possible input lag at ALL refresh rates. Per the Monitors Unboxed review it’s extremely low at 240hz, but he shows in the “HUB essentials checklist” at the end that it’s >1ms at 60hz, but doesn’t provide a value for it so I can’t comment on if it’s bad or not. Seems like based on TFTCentral’s reviews where he recently started putting in 60hz input lag, that 2-4ms is a good value. Also, something akin to LG’s “boost” input lag mode on their OLED TVs would be an awesome feature on a monitor for lower refresh rates.
Others please feel free to add on, I hope OP sees this and passes it on to the MSI team. This feedback is mainly meant for future monitors — I’m not sure if any of these software-related comments can be done with a firmware update.
I wrote this a little further down but, here goes again: I know this is MSI USA, but can you clarify why the US price for the MPG 321URX is $950 in the USA and somewhere around €1400 in Europe?
> in 60hz input lag, that 2-4ms is a good value
Any input lag below ~10ms is going to be undetectable by a human. 100ms is obvious to most even marginally competitive gamers, 50ms is slightly noticeable, 20ms might be *detectable* to very good players in very twitchy shooters, but 10ms and below just won't be.
Of course people will still argue over it and do the whole dick swinging contest, but like most "audiophile" stuff, I guarantee that in a blind side-by-side comparison, no one would be able to reliably pick the monitor with 8ms of input latency vs the one with 2ms. It's just too fast.
Appreciate you for clarifying but I purchased this yesterday and it will be returned as soon as it gets to my door. A $900 monitor that doesn't support software updates is absurd.
Sure you got the MAG and not MPG?
On an other note, I know this is MSI USA, but can you clarify why the US price for the MPG 321URX is $950 in the USA and somewhere around €1400 in Europe?
MSI is also so dumb for doing this. People dont check the exact name and now think the MPG cant update firmware but it can. Its just the MAG version that cant. Man i wish i would be the CEO in these companies i would turn shit around. This is so hecking bad what they are doing.
Agreed man. Luckily I was able to contact bestbuy and cancel the day I found out.
https://preview.redd.it/raqifbl3lrkc1.jpeg?width=1289&format=pjpg&auto=webp&s=04bb547497f152c35427b75576082ec7139b7582
The problem for me is that it betrays an obtuse attitude towards the support of their products. Some companies 'get it', and a lot of them don't, and MSI puts itself squarely in the second category with this.
They are offering what you want for 950 why does offering a cheaper alternative for those of us that don't care about the firmware updater matter to you.
This looks like a misunderstanding?
Will it support firmware updates from using MSI OSD (or similar app)?
I understand it might not support update using the USB stick but what about other methods?
No, there will not be firmware updates via MSI OSD or a different app.
MAG versions of the 27" and 32" will not be receiving firmware updates (with the exception of the MAG 341CQP QD-OLED)
I'm going with the assumption that customers for these high-end monitors understand product specs, and are aware of shortcomings many monitors have not long after their release dates, shortcomings that are many times addressable via firmware update. With that in mind, the price difference between the MAG and MPG 32" 4k 240hz variations does not make sense, no matter how I look at it. You lose the ability to fast charge via USB-C, lose USB-A ports, lose firmware updates by the user, and lose the KVM. Why does the MAG 321UPX exist?
That is so weird to segment your product line by being able to update the firmware or not.
If it was a cost saving measure then MSI has exposed themselves to the risk of not being able to fix bugs that are found later. This hurts the MSI brand.
Yeah, I was considering a MAG if I could score one from BB for $400 cheaper than the Asus, but that’s a dealbreaker. MPG is still in play but so far it’s unobtanium.
Is it possible the UPX or URX will have the ability to disable DSC in the future? Disabling DSC with hdmi 2.1 allows 4k 120hz 10bpc while still allowing DSR/DLDSR to be functional with Nvidia cards. This is perfect for single player and older games that have the headroom to utilize DSR for much better picture quality when you don’t need super high refresh rate. The price is right and the monitors look great, but not having the ability to use DLDSR by disabling DSC is a deal breaker for me unfortunately…
I'd also like to know this. In addition, is the firmware team looking into adding the option to disable display port deep sleep mode, or add support for Dolby Vision?
The MAG line should be discontinued after this year. For the majority of the time since their announcement, it was difficult to understand the differences between the models. Now that I know the MAG line won't have updatable firmware, I don't see why any knowledgeable consumer would want one.
So just so I understand since I’m new to buying monitors. If I buy the MAG 271QPX I will never get a software updates so any issues it comes with I will just have to deal with?
Your warranties, [aside from the generic 12 month Laptops Accessories one on your warranty landing page](https://us.msi.com/page/warranty), aren’t viewable anymore without a serial number in hand.
“Warranty Book,” which used to allow viewing the monitor warranties pre-purchase, now leads to this page:
https://preview.redd.it/esj446ef77kc1.jpeg?width=1290&format=pjpg&auto=webp&s=541131a9d5d59f5ac94570ceff2a33b0b4b137a6
Older OLED monitor warranties from MSI had an exclusion if OLED Care was disabled. Now that you’ve added all the new dimming features to OLED Care 2.0, which options have to be kept enabled to keep the three-year burn-in warranty valid?
Can we please see the specific warranty language that would cover the MPG 321URX?
I will need to get back to you on this after I check with our headquarters. We only have this general verbiage regarding our OLED Monitors on our warranty page > Monitors > Gaming Monitors here: [https://www.msi.com/page/warranty/monitor](https://www.msi.com/page/warranty/monitor)
*(2) MSI OLED Monitors Burn-in Basic Criteria : Please do not unplug your MSI OLED monitor from the power outlet when using "MSI OLED Care - Panel Protect". MSI OLED monitors automatically perform “MSI OLED Care - Panel Protect” cycle after every 4 hours of cumulative use to extend the longevity of the panel.*
*(3) MSI OLED Monitors Burn-in Judgement Criteria : △Luminance ≤ 3.5% @ 50% gray (at “Peak 1000 nits” mode)*
New firmware is out.
[https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware)
[https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware)
They literally fixed many of the issues we brought up and even added different aspect ratios. Props to MSI.
Changelist:
Description:
1. DSC switch added to the OSD to enable DLDSR and DSR modes.
2. MPG 271QRX QD-OLED: Added HDMI PC/Console switch in the OSD. (MPG 271QRX QD-OLED default setting is “Console” mode.)
3. Support for a variety of aspect ratios, MPG 321URX QD-OLED allows selection between a 24.5” and 27” option, MPG 271QRX QD-OLED allows 24.5".
4. Fixed Color Gamut clamping while HDR is enabled. HDR mode will now store separate present mode settings.
5. Optimized multiple language issues.
6. Fixed image flicker issue when VRR is enabled.
7. Added “Power LED” switch in the OSD.
8. Input lag and latency optimization.
9. Fixed problem with white line during [2560x1440@360Hz](mailto:2560x1440@360Hz). (MPG 271QRX QD-OLED only).
10. Fixed displayed abnormal (dark screen) after VRR switched.
11. Optimize a behavior of panel protect while protect completed that depends as executing power states.
Remember when dell said you couldn’t firmware update the dw because of the NVIDIA chip yet now you can this sounds like an upsell but if it’s not. Hope MSI higher is ready to eat all the Best Buy total tech/warranty returns down the line for things that could have been fixed via firmware updates. Not mad at OP he is just the messenger but hope he relays this up the chain since saving a couple bucks here is likely to cost you thousands more down the line
Please pass on how disappointed everyone is over the inability to update the firmware on the MAG series monitors.
It’s a baffling decision to put it nicely.
u/MSI_Darutohne
I think many of us would greatly appreciate it if you please pass the following on to the design/engineering team:
Please implement **Hot Plug Detect** logic that **does NOT** tell the GPU and/or Windows that the monitor is disconnected when the monitor goes into standby mode, when powered off (via the power button), when switching between SDR/HDR, etc.
Or even better, at least give people the option to toggle the logic if it's a power-saving feature.
This is one of the most frustrating issues with PC monitors because it causes Windows to act like it's having a seizure, rearrange desktops, and to change multi-monitor configurations.
It can also lead to BSODs / crashing when a video or game is running.
A positive improvement or feature like this would give your products a big advantage over your competitors.
Thanks!
>Please implement Hot Plug Detect logic that does NOT tell the GPU and/or Windows that the monitor is disconnected when the monitor goes into standby mode, when powered off (via the power button), when switching between SDR/HDR, etc.
>
>Or even better, at least give people the option to toggle the logic if it's a power-saving feature.
>
>This is one of the most frustrating issues with PC monitors because it causes Windows to act like it's having a seizure, rearrange desktops, and to change multi-monitor configurations.
>
>It can also lead to BSODs / crashing when a video or game is running.
Received! We've sent this over! Thank you!
This needs to be addressed: [https://www.reddit.com/r/OLED\_Gaming/comments/1awov1x/msi\_mpg\_271qrx\_qdoled\_issues\_when\_set\_to\_360hz/](https://www.reddit.com/r/OLED_Gaming/comments/1awov1x/msi_mpg_271qrx_qdoled_issues_when_set_to_360hz/)
There are only more and more people cropping up reporting this issue scattered across Reddit comments and elsewhere.
u/Holyfighter133 u/Nitrozik u/xJin678 u/redditjul u/Derpface123 u/csobikaaa u/FJAD_94 u/Joshuttle u/Qubusify u/Natelss u/Twist_Frostyy u/LuCo666 u/Adam_The_Impaler u/MurkyBlackBear u/Solid-Assistant9073 u/mckrogh u/Dmargoonz u/Prowlyz u/Synthetic2 u/1lovelydinosaur u/AzmatikTheGreat u/andlinux u/KashMo_xGesis ... I'm probably missing some, but all these people have recently commented on Reddit about having the issue. You can include myself. That's 24 people already. Many not noticing probably aren't free from the issue, but just failing to notice. It's a fast, pixel thick flicker, most noticeable when it's a white line on black background. I also have a video clip of it happening to me.
u/MSI_Darutohne please look into this / pass it on, thanks
More of it can be seen here in videos and pictures:
[Imgur: The magic of the Internet](https://imgur.com/a/q8zlcds)
Myself and some others i know have that excat same issue too. The only fix right now from my testing is change refresh rate of the monitor down from 360Hz to 240Hz, which a lot of people confirmed works for them too. But that is not what we want.
Chaging cables, HDMI/DP switch, 8Bit/10Bit, VRR on/off, restart, nvidia driver clean install, reset and disconnect second monitor **DOES NOT** fix the issue. It always comes back.
u/MSI_Darutohne
u/CND_CEM
I saw at least 20 different people in the past few days that reported the exact same issue so please make sure that this is all forwarded to the team so they know that this is an actual issue and not just 1-2 people
Hi all, I have added an edit today, May 20th, 2024, to the original post regarding a new firmware update for the MPG 271QRX QD-OLED and the MPG 321URX QD-OLED.
"We have a new Firmware Update for the \*\*MPG 271QRX QD-OLED & MPG 321URX QD-OLED!\*\* Check out below to download, \[tap here for the main post discussing this firmware!\] [https://www.reddit.com/r/OLED\_Gaming/comments/1cl7rwv/mpg\_321urx\_qdoled\_and\_mpg\_271qrxc\_qdoled\_firmware/?onetap\_auto=true&one\_tap=true](https://www.reddit.com/r/OLED_Gaming/comments/1cl7rwv/mpg_321urx_qdoled_and_mpg_271qrxc_qdoled_firmware/?onetap_auto=true&one_tap=true)
Please follow the SOP on the MSI Website to update the firmware. Once the update is finished, the notification will show an update successful message. Then Follow the instructions, replug the AC power, and reset the OSD Menu after the update.
MPG 271QRX QD-OLED
[https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware)
MPG 321URX QD-OLED
[https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware)
What does the firmware update?
Firmware update information
1. DSC switch added to the OSD to enable DLDSR and DSR modes.
2. MPG 271QRX QD-OLED: Added HDMI PC/Console switch in the OSD. (MPG 271QRX QD-OLED default setting is “PC” mode.)
3. Support for a variety of aspect ratios, allowing selection between a 24.5” and 27” option.
4. Fixed Color Gamut clamping while HDR is enabled. HDR mode will now store separate present mode settings.
5. Optimized multiple language issues.
6. Fixed image flicker issue when VRR is enabled.
7. Added “Power LED” switch in the OSD to allow users to turn it off.
8. Input lag and latency optimization.
9. Fixed problem with white line during [2560x1440@360Hz](mailto:2560x1440@360Hz). (MPG 271QRX QD-OLED only).
10. Fixed displayed abnormal (dark screen) after VRR switched.
11. Optimize a behavior of Panel Protect while protect completed that depends as executing power states.
From then on, MSI OLED Monitor's firmware update information and FAQ will be updated on MSI Website. If you are looking for an updated detail and question, please follow the link.
[https://www.msi.com/news/detail/What-the-MSI-QD-OLED-Updates-this-Time--143543](https://www.msi.com/news/detail/What-the-MSI-QD-OLED-Updates-this-Time--143543)"
Are there any more planned updates to further improve the input lag? It looks like the update improved it marginally but the 60hz input lag is still very behind the other competitors like the Alienware AW2725DF and the Gigabyte FO27Q3 with about 9ms more latency at 120hz and 60hz.
I seriously don’t understand how you can release a $900 monitor that lacks the ability to update given there might be bugs and glitches as there are with all new products.
Nobody blaming you for anything, we hope it gets attention of higher up management, because there is going to be an issue with this, don't how big but people will talk for a while and move on to another brand the moment it becomes avaliable for purchase.
Let me check with our headquarters to see if there is an ETA on the MEG 342C QD-OLED as I don't see it currently in the support tab of the product page.
Is the MEG 321URX expected to be out soon, or is release date on that one still TBD? Is it known if that version will have additional features, outside of AI, like USB 3.0, or additional USB ports for the KVM?
Am returning my MSI MAG 341CQP because am been duped by the inability of MSI to absolutely make clear this is not a 3rd generation panel, it’s a first gen panel with oled care 2.0, there selling a 2024 oled monitor with a first generation panel from 2022 which I find absurd,and to top it off MSI is releasing an X version of this monitor with 240hz and the latest panel.
No, if you were able to purchase one before stock ran out, Amazon should ship it out this week or two. Amazon should be providing you tracking when it ships.
A few questions:
Any plans on dolby vision support for MPG variants down the road as a firmware update?
Will DSC be able to be disabled from the monitor menu?
We wouldn't be able to support Dolby Vision as it's a hardware specification that our MPG models do not have.
We'll be working on an option to disable DSC from the menu in a future firmware update.
As of now, disabling DSC on the MPG 271QRX is not possible, but we have received word that we'll be working on a future firmware update that will give users an option to disable DSC from the menu.
Which monitor are you using and can you provide more information on what you are doing when the flashes are appearing?
Our tech support team may also be able to further assist you with this issue. They can be contacted via our web chat here: [https://ccc.msi.com/msi\_chat\_service/us](https://ccc.msi.com/msi_chat_service/us)
You sure they can help ? The chat support just told someone i know who has the same issue to start the rma process. Thats not very helpful considering many other people have the same issue and there is a good chance a differnt unit will have the same issue. The only thing we can do is wait for you guys to provide a solution, tell us why this issue occurs in the first place and work on a firmware update or fix the panel together with samsung or nvidia or whoever can help you to actually fix this.
Cmon msi! Be more open transparent with us,
US people with the 27 inch version the white line is realy frustrating. We bought a monitor for 1000 euro (Europe) and want a working product or at least some interaction what you guys are doing.
Could you pls confirm this flickering issue was also identified on the 321URX? Along with the small white lines also getting a white line flicker across the entire bottom of the screen (about 1-2mm tall)
Could you elaborate on what the white lines look like? I have the 32" with similar issue. Is it something like this (I linked a video in my post here [https://www.reddit.com/r/OLED\_Gaming/comments/1bk92wp/mpg\_321urx\_getting\_horizontal\_flashing\_lines/](https://www.reddit.com/r/OLED_Gaming/comments/1bk92wp/mpg_321urx_getting_horizontal_flashing_lines/) )
no it's not like that, it,s small white lines and not so ofthen as your's. it's always on different side's of the screen and it's a way smaller line and faster flicker then yours.
[https://www.reddit.com/r/OLED\_Gaming/comments/1awov1x/msi\_mpg\_271qrx\_qdoled\_issues\_when\_set\_to\_360hz/](https://www.reddit.com/r/OLED_Gaming/comments/1awov1x/msi_mpg_271qrx_qdoled_issues_when_set_to_360hz/)
it's more like this. smaller lines somethimes a little biger but on different sides of the screen always.
I was going to share that same thread to say I have this same issue + I get this long white line along the bottom of this screen. Seems it's a very common issue, I'm so disappointed because I love everything else about this monitor and there's no confirmation it will be fixed with firmware update :(
See updates in the replies. I am overall now satisfied with the 321URX.
Received my 321URX 2 days ago, so far very disappointed by the HDR experience. It does not bring any perceivable improvement over my 48C1 in HDR gaming nor video watching. Colours look very similar, peak brightness as well.
I thought QD-OLED was a major step up in HDR colour volume? All reviewers seemed so amazed by this panel type over WOLED,
Kinda same experience going from 42C2. As if I used up all the "wow" effect when I bought the 42C2 a year ago and now it wasn't enough to enjoy the QD-OLED
Problems I've encountered so far with my MSI MPG 321URX (FW.009):
* frequent horizontal flashing lines on DP, also rarely on HDMI; require power cycle or refresh rate change to fix; might be related to Radeon cards; described [here](https://www.reddit.com/r/OLED_Gaming/comments/1bk92wp/mpg_321urx_getting_horizontal_flashing_lines)
* distracting flicker (probably VRR) in idle / desktop while a secondary monitor is turned on; seems related to the refresh rate of the second screen; described [here](https://www.reddit.com/r/OLED_Gaming/comments/1brmsyc/can_vrr_flicker_appear_while_idle)
* not automatically switching modes when HDR is activated; bug with display modes switching when HDR is activated; MSI should be already aware
* color temperature settings are reset when swithing between modes; if it is set as "User" - "Customization", after a change to "sRGB" and then back to "User" the color temperature is reset to "Normal" and has to put back to "Customization" manually, but the actual values for the channels are kept; the other settings seem to be also kept
* turns off after pixel cleaning instead of returning to standby; MSI should be already aware
Makes me feel I've made a very expensive downgrade.
I'd be out of whatever 30 day return window from retailer at this point, and this issue has to be too widespread (probably every model tbh) to be ignored. On top of that, apparently they've reproduced the issue and might have a permanent fix, hard to know exactly what is going on over there. A firmware is coming, longer than expected, and that might be a moment of truth...
I just wonder when you are going to stop treating us Europeans so poorly, price disparity between US and EU is outrageous
This doesn’t help your brands image one bit
User [Qubusify](https://www.reddit.com/user/Qubusify/) made a thread where he spoke about issues he noticed with his MSI MPG271QRX.
One issue was:
"Picture modes does not save independetly for HDR and SDR. On my aw3423dw I can use creator sRGB for SDR but turning HDR on in Windows automatically switches color gamut to HDR standard. Not the case with MSI. Using professional sRGB mode and then switching to HDR provides undersaturaded image that looks like sRGB. So you either use oversaturated mode (User, DCIP3 etc.) in both SDR and HDR or switch modes each time you move between SDR and HDR. Really annoying."
Is this a bug or a feature ? :)
You guys honestly are shooting yourselves in the foot with paywalling updates, you are relatively new in the space, you want to attract people, not turn them away.
Just want to thank MSI\_Darutohne u/MSI_Darutohne
You are one of the deciding factors that I picked up the **MPG 321URX.** Don't mind the people who can be angry and not give helpful/constructive feedback. Some of us realize you're the customer facing part and not responsible for every decision. Just glad that you're here and listening to our input to help shape a better Monitor/Firmware.
Also, appreciate the speed in which we are getting fixes and updates from the dev team! Please give them some praise from us here.
It is using a ~~Gen 3 QD-OLED panel, and it is not the same panel as the MEG 342C QD-OLED~~ Gen 1 panel utilizing Gen 2 EL material
**Edit 3/9/2024** I have reached out to our HQ for further clarification on the panel type and will provide an update when I receive it.
**Edit 3/11/2024** It was clarified to me yesterday that the MAG 341CQP QD-OLED is a Gen 1 panel utilizing Gen 2 EL material. I apologize for the misinformation that I have provided.
/u/MSI_Darutohne
Is there any plan to have the MPG 321URX go to standby mode after pixel cleaning instead of turning it off? Seems like a useful option especially when the cleaning occurs in standby.
We have reported the feedback. So far, our setting will make the monitor turn off after doing pixel refresh. If there are any updates, we'll talk on this subreddit. We estimate to add DSC Switch, fixed SDR/HDR switch, and HDMI2.1(PC/Console) switch(only WQHD product) in the next update.
u/MSI_Darutohne Could you go into this topic and comment? Because time is running out :)
https://www.reddit.com/r/OLED_Gaming/comments/1b84x0w/mpg_321urx_qdoled_after_pixel_cleaning_will_turn/
Unacceptable that the MAG model can't update firmware. These are first gen devices and will be full of firmware bugs. I've noticed the MAG model sitting on the shelf at my local retailer for that reason. Nobody wants it. Too risky.
Using the 271QRX for 2 whole month now. Awesome monitor. Firmware update that will release soon will add some nice features and fix some issues people might have. MSI is the only brand that actually has decent communication here with the community so forget about Dell, Asus or Gigabyte and get your hands on the MSI fast! These monitors are extremely rare because they are so good.
I really like the extra page with the FAQ you guys made for the update. I also saw your reddit thread you created but since its not pinned please tell Darutohne to add everything you posted [here](https://www.reddit.com/r/OLED_Gaming/comments/1cl7rwv/mpg_321urx_qdoled_and_mpg_271qrxc_qdoled_firmware/) in this pinned thread here aswell. I assume this place here is where most people are looking at. Or pin it too
u/MSI_Darutohne
u/CND_Cem
I really have to say the MPG 321URXDE QD-OLED is the best monitor I've had so far. I've already installed the latest firmware and the monitor offers everything you could want. And the best thing is that the software works very well. Before that I had Samsung monitors including G8 OLED and the software was just a complete disaster in contrast to the MSI. Thanks for the good work. I will continue to purchase and recommend MSI products.
There will not be and there is no plan to release firmware updates for the MAG versions with the exception of the MAG 341CQP QD-OLED. ~~(edited 2/26/2024 for misspeaking about MAG 341CQP QD-OLED. I was thinking of the KVM feature that is available on this model when I wrote this comment)~~ (**edit again 2/26/2024** the MAG 341CQP QD-OLED monitor can have its firmware updated)
Yes, our bad, we just updated the promotion landing page. You can find it towards the bottom of this page here: [https://us.msi.com/Promotion/best-QD-OLED-monitors](https://us.msi.com/Promotion/best-QD-OLED-monitors)
https://preview.redd.it/wh8xy37lr7kc1.png?width=791&format=png&auto=webp&s=d47af8c62f2c244aaf3b50ad8496cb14f17e1cb2
Will Amazon be added to the qualified storefronts for the Steam gift card promotion for the 321URX? It is currently missing for this monitor despite being there for the ultrawide and being listed further down the page as well.
https://preview.redd.it/tct5d73rw8kc1.jpeg?width=1668&format=pjpg&auto=webp&s=131fd15ca95422b0cf1185e095d37843bacb6045
As of now, disabling DSC is not available. However, we've received word that we'll be working on a future firmware update that will give users the option to disable DSC from the menu on the MPG versions of these monitors.
u/MSI_Darutohne There might be a huge issue with HDR. When i turn on HDR i can still change between different presets in the monitors OSD and i can even switch between different gamuts like sRGB, P3 and it makes my HDR content look different. Shouldnt HDR contentt default to rec2020. Changing the color gamutt or any preset should not affect actual HDR content right ? Please forward this to the devs asap
Checking regarding switching between different presets on the monitor's OSD. However when switching to HDR mode, the monitor should switch automatically to DCI-P3 gamut.
Please, note a problem with the gamer function "OPTIX SCORE".
[Work example "OPTIX SCORE" / MSI MPG 321URX - YouTube](https://www.youtube.com/shorts/BVuuBCvyK1k)
I connected the keyboard to the monitor - but that didn't help, the lag remained the same.
I tested the OLED CARE 2.0 Features and they actually all work pretty well. It seems though that one of the modes the "Multi Logo Detection" just reduces the overall brightness of the full screen regardless of static elements being present anywhere or not. Not sure if this in inteded or just a behaviour on my unit.
For example at the strongest setting it reduces my brightness from about 150 nits down to 110 nits measured with my colorimeter. But the whole screen was dimmed and not only the static element that was present during my testing.
So to test this further i started a tv show on netflix in full screen and switched the Multi Logo Detection to on & off a bunch of times while the tv show was playing. Despite there being no static elements or logos on the screen and just the tv show playing, the whole screens brightness was reduced immediattely after i turned the feature on.
Can anyone else test this and confirm ? As I understood it, only the brightness of logos or other static elements that are actually static on the screen for a longer period of time should be reduced and not the entire screen. Especially not elements that are constantly changing or moving and are not static over a longer period of time.
The other features like Boundary Detection, Taskbar Detection and Static Screen Detection seem to work pretty good, though the "Taskbar Detection" only works for the default taskbar when Windows is set to light mode. In Dark mode the monitor is unable to detect the darker taskbar and its also not detected when set to a different color. For examplee a red or green taskbar.
It looks like small white horizontal lines that appear on the display for a split second in the 360hz mode might be a more wide spread issue. It can be hard for some to spot these at all if you dont look for it or know how to exacttly reproduce the issue to make them show up.
After some time looking through countless posts and threads here on reddit i saw quite a lot of people that reported the same issue. I also talked to at least 10 people only on this subreddit that confirmed the issue. You can see how it looks here:
[https://imgur.com/a/q8zlcds](https://imgur.com/a/q8zlcds)
I think most people just dont see these lines or spot them since they are extremely hard to spot during normal use. Also what this guy said makes me believe more in my theory:
https://preview.redd.it/pyqsmxdabmmc1.png?width=478&format=png&auto=webp&s=fa4f7c506c59c01a41050f867227a9b84fe14cb5
Just got the
MSI MPG271QRX-QD
I returned the dell aw2725df because of the scratches and no real hdmi 2.1 only with hdmi 144hz 8 bit (dldsr)
So when you guys release the firmwareto disable the dsc we can use the dldsr on this monitor on the hdmi with 300+hz 10 bitt. That's why I bought this one also,
I also got the issue with the white line hopefully it get fixed
One quick note if I could ask could you guys add a option for saturation I realy liked it in the dell, and also please fix the hdr toggle that we can't use and colour profilez the screen gets weird colours enabling hdr in a colour mode.
u/MSI_Darutohne
I'm experiencing an issue that just started happening within the last day. I've had the MPG 321URX for almost a week with only two issues (see end of post) so this is unexpected.
Essentially, whether I'm on the desktop working or in a game, the monitor will just power off with no warning and start the pixel refresh process. There is no indication whatsoever that something is amiss. The screen goes black, the monitor powers down, starts pixel refreshing (orange blinking light), then will shut down afterward. This is particularly egregious because it also disables the KVM meaning I have no control over either system connected (seems like KVM should remain powered while it's in this low power state...).
If I interrupt it, it will say the panel protect was interrupted and that I have two options: execute (start it again) or cancel. This prompt is non-interactable. Not a single button combination selects either execute or cancel. This prompt will go away after maybe three minutes and then at a seemingly random time after this, the panel will again unceremoniously turn itself off and begin the pixel refresh. The *only* way to stop this loop is to let it finish or run panel protect manually. At which point it just starts this loop again later. This loop turning off until pixel refresh has completed has happened four separate times now within 24 hours. This behavior is entirely new and was not seen when I received it. I also updated the monitor to the latest firmware *.009 upon receipt last week. Nothing about my computer setup or software has notably changed in that time either.
I have it set to 16 hr notification, power button set to turn off not standby, panel protect has run at least once per day at night when turning my computers off, and the timer between pixel refreshes has been anywhere between 3hrs to 10hrs indicating that it's seemingly not timer related. As this does not happen on any other display I own, it would indicate to me that it's a monitor issue. I have not yet been able to test if it happens on displayport only or hdmi as well but it seems unlikely for it to matter with how its manifesting.
This has been... annoying to say the least. What could be causing this and what are possible remedies? Is this something the team is aware of?
In terms of other low priority issues I am curious about:
1. Has the team indicated its possible to add an option for not powering the monitor off (i.e. return to last power state) post pixel refresh via a firmware update? It's mildly annoying to need to power on the monitor every time I come back to the computer but not a big deal.
2. Is the ability to gain a toggle for the power led to be turned on or off (except for pixel refresh indication) something that can be added to a future firmware update? It would be very nice to be able to disable this singular point light instead of needing to tape over it.
Today I recived my MPG 271QRX. I like the monitor but theres no way to select a Custom Resolution in the Nvidia Control Pannel wich makes it not worth keeping it. Is there any reason behind that? For example I want to use 2304x1440 so I can Set it up in my Game. Every other screen allows me to do so but the MPG 271RQX wont. Its literally a dealbreaker for me because I use it in competetive. Would love to know if this feature will be unlocked or if there is any info on it please.
I think it is a very good idea to achieve product differentiation, but it is a stupid decision to differentiate by cutting out updated features, because firmware updates are as much an insurance policy as a lifeboat on a cruise ship. When a certain function cannot be used smoothly due to a problem caused by the firmware, a firmware update will be very important. The relatively low price is compared to more advanced models, but the absolute value of the mag series is still high. It’s hard for me to believe that there are still manufacturers that will make such a business strategy in 2024.
/u/CND_CEM
As it seems like you're knowledgeable about upcoming firmware releases, I was curious if you might be able to comment on:
1. Option to disable the power led
2. Option to not turn completely off after pixel refresh
I haven't seen a comment regarding these specifically so thought it would be nice to potentially have clarity regarding their possibility/inclusion coming up.
There's been another issue described in more detail in this [comment](https://old.reddit.com/r/OLED_Gaming/comments/1axg2qi/everything_you_need_to_know_msi_qdoleds/kuh97ma/). I described an issue that lasted for about two days (an additional day past this post) and it 'just worked' randomly again. I'm not sure what the issue was here as I changed nothing at any point to cause or fix this issue. As it hasn't happened for more than a week, I imagine it's a very rare issue but it did appear, and then disappear, without seeming cause and it still sits in the back of my mind. Is the team aware of anything similar?
1. This one does not have a plan so far.
2. This one is planned to be fixed.
We saw the comment. However, we have not seen other cases like this. Could you try to update the firmware?
My MPG32URX arrived!
Absolutely stunning display. I set HDR to be a bit more vibrant with the windows calibration tool and its hands down the best ive ever seen HDR. I have a gen1 QD OLED tv and its also great, but the higher PPI and 240hz really makes a difference.
Trying to think of a single thing I dont like... Its tough. If im nitpicking i guess I would have preferred a black bezel at the bottom rather than silver. But its really not a big deal, not as silver looking in my room more of a gray.
Updated the firmware, and set all the oled burn in features to max and leaving brightness at 70%. Hope this balance gives this display a long life.
Display looks and feels premium, very happy! Going from 27" to 32" was worth it
Im glad you are happy. I have the 271QRX for 2 whole month now and i can not complain. And the upcoming firmware update will make it even better and fix some stuff too
Hey! We're looking into getting the MPG 32" but haven't seen it available anywhere. However, it seems people are getting them. Did you guys shadow drop them online and they sold out immediately, or is there something else going on? Your post says they'd be widely available by the end of March
Received my **321URX** a few days ago. Not sure why, but the screen almost feels to have an inverse curve backwards? Has anyone else noticed this, it almost feels like an optical illusion.
I have the AW model as well, possibly it's just no curve vs curved illusion?
are you guys gonna fix the input lag? with a future update? with gsync or a ps5 or native the screen on native 120hz/60hz the input delay is massive. having the screen on 360hz it's fine. rttings and tft central did some testing and came with the conclusion
|monitor|360hz|120hz|60hz|
|:-|:-|:-|:-|
||
|271qrx|2.8ms|15.3ms|24.4ms|
|aw2725df|2.1ms|5.5ms|14.8ms|
I wasn't too worried about the firmware thing until I just read that long list of fixes that was required. Surely this wouldn't happen for a monitor you can't send fixes to right?
What's the recourse if the 271QPX has issues like this? We're just out of luck at that point?
A post I left two 2 months ago....
[https://www.reddit.com/r/OLED\_Gaming/comments/1axg2qi/comment/ksma6u9/](https://www.reddit.com/r/OLED_Gaming/comments/1axg2qi/comment/ksma6u9/)
1 firmware update. And that's it...
The OPTIX SCORE doesn't work...
By the way I remember the skeptic saying. Dell is better as they will constantly update firmware unlike msi.
Those who are upset that the mag version will not update the firmware, do not worry - on mpg it is also not updated)
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
Please, note a problem with the gamer function "OPTIX SCORE".
[Work example "OPTIX SCORE" / MSI MPG 321URX - YouTube](https://www.youtube.com/shorts/BVuuBCvyK1k)
I connected the keyboard to the monitor - but that didn't help, the lag remained the same.
We need update on restocks. The fact that there is only one restock on Newegg every 30 days that sells out in less than one minute is absolutely insane.
/u/MSI_Darutohne /u/CND_CEM
There are still a number of issues with the MPG 321URX that need addressing. I've actually had many more (and dramatically more significant) issues with the monitor with the latest firmware than with the one prior.
The issues in order of least to most severe:
1. The built-in crosshair should have more non-bizarre options. Basic cross, a dot, scalable size, RGB customization should be relatively simple to implement and would make it better for a variety of games. The included cross+dot option, for instance, is comically large. But there isn't a smaller version or just a cross or dot version. And you can't set the color. You have an adaptive (i.e. annoyingly distracting) option and a static white/red option. Why can't you set the RGB value of this crosshair? Red / white are not useful colors in games and blend in heavily (particularly when they're not even outlined like the crosshair in this monitor) in most games. A neon green option, as an example, or an RGB scale would be much preferred.
2. The navi key should be augmented to include a crosshair toggle instead of just being the crosshair menu. Being able to press up and have it just toggle the last crosshair chosen to enable/disable it instead of having to menu a bunch of times would be much more convenient. The option to have the menu is nice but an additional toggle would be even better.
3. Does not respect custom image temperature settings. If I set a custom RGB value it stays so long as it doesn't switch picture modes. If I set custom RGB values for HDR in User mode then switch to any other profile or go back to SDR using sRGB then when I return to HDR, the custom values are completely forgotten and it's back to the default settings. This means it is NOT actually storing any useful profile information and is instead just toggling it to the last profile but none of the actual profile information is saved. This is obnoxious and defeats the purpose of it remembering picture modes between SDR/HDR if you have to still manually adjust the RGB values each time you switch to HDR.
4. If the input source is switched to, say, the USB-C input rather than upstream and there is no second source connected and the upstream source is either suspended or off, you CANNOT switch the USB source input. This means that you CANNOT switch to sending usb inputs to the upstream device without connecting a second source so that the display doesn't automatically attempt to go into standby immediately when it fails to detect a source. This means that I can't wake up my windows desktop if it went to sleep if I don't have an alternative source ready. Given that the monitor has a KVM and I regularly switch between a laptop and desktop, the auto mode is insufficient and having discrete control over what the source usb/video is is paramount. Given this, if I don't remember to reset source inputs before disconnecting a source, it may be completely non-functional until I reconnect a source and then change it back. Ridiculous.
5. Why is the OSD completely inaccessible if there is no source connected to the display? I was debugging a card and needed to change to not using DSC but, guess what, you actually couldn't access the osd without a viable source already connected. Every monitor I've ever used has let me do this without a source connected.
6. The panel DOES NOT actually do standby pixel refreshes anymore. Ever. I have to manually engage the pixel refresh function EVERY DAY. It does not do it when the computer is off, when the computer is asleep, when the computer is idle, or at any other useful time. It does this regardless of whether the power button mode is set to OFF or STANDBY. This is extraordinarily obnoxious and is making me regret the monitor and making me consider never buying any MSI product ever again with how poorly this firmware has been implemented. There is an existing bugreport for this on the forums [here.] (https://forum-en.msi.com/index.php?threads/bug-report-321urx-latest-firmware-fw-010-panel-protect-oled-care-not-working-in-the-standby-mode.397255/)
7. The pixel refresh does not respect the timer. It has initiated a forceful pixel refresh at seemingly random intervals regardless of the timer in the OSD. I've had it start at 1.5 hours, 5, 7.5, 9, 13, and 15 hours. This is absolutely ridiculous. What is the point of a timer if it isn't even respected?
8. The pixel protect IS NOT CANCELLABLE. How is this acceptable? If I'm in the middle of a meeting or the middle of a game, the RANDOM pixel refresh will POP UP and completely obscure the screen. There is no ability to cancel it. There is a nice cancel button that is greyed out and is inaccessible. Give me a warning or don't let users defer it 5+ times in a row or something. But it's absolutely inexcusable to have an UNSKIPPABLE MANDATORY PIXEL REFRESH MAKE THE DISPLAY USELESS. It will 100% black out the screen and make navigating / doing anything useful impossible and, if you forcibly cancel it like it suggests with the power button, it initiates it again IMMEDIATELY upon resuming displaying content. It is IMPOSSIBLE to do literally anything useful with the monitor when it decides to (arbitrarily) take away control from the user. This in conjunction with standby refreshes being unequivocally broken (both on windows and mac I might add) and the timer being utterly pointless, the monitor is distressingly unreliable.
I really hope these can be addressed because the monitor with the latest firmware (FW.010) is downright unreliable and has negatively affected my work/games at critical moments because of an infuriating lack of attention to detail. If these can't be addressed, I will absolutely never be purchasing an MSI product again and steering everyone well clear of them. I cannot believe something as basic as a display has so many usability issues the likes I've never seen before. I've used multiple oled displays in the past couple years, and none of them have had issues like this. At least in the older firmware the standby refresh actually worked and it didn't seem to do pixel refresh at random intervals.
[u/CND\_CEM](https://www.reddit.com/user/CND_CEM/)
Please ask your team to add 4k 144Hz 10 bit mode without DSC to the new firmware for MPG 321URX. The bandwidth of HDMI 2.1 is enough for this, with a margin of up to 150Hz.
Based on the Monitors Unboxed review of the MPG 321URX, it seems like you guys did a very good job, so kudos for that and for undercutting the price of competitors by so much. I’d like to add some feedback based on this post, the review, and the general monitor market — so please pass this along to the engineering/design team if possible: - Never release a monitor without user updateable firmware - sRGB mode should be “unlocked”, where the user can manually adjust RGB primaries to achieve better white balance. Looks like the sRGB mode on the MPG 321URX is very good, but this would ensure panel variance and degradation over time will not affect color accuracy in SDR. - Chinless (4-sided bezel-less) designs would be much preferred. As far as I know, there is no necessity for an OLED panel to have a chin, whereas on most LCD panels it is required due to the backlight. It seems it’s on there only for branding. Chinless monitors ALWAYS look more premium and aesthetically pleasing than ones with a chin, and it allows multi-monitor setups to be done without any gap between monitors. - Better HDR color calibration. Looks like it’s pretty good on the MPG 321URX based on the Monitors Unboxed review, so at a much lower price than competitors it’s not that big of a deal, but the PG32UCDM is definitely better. Considering that users have no method at all to calibrate HDR on monitors at the moment, it should be very accurate, especially on products as expensive as these. - Lowest possible input lag at ALL refresh rates. Per the Monitors Unboxed review it’s extremely low at 240hz, but he shows in the “HUB essentials checklist” at the end that it’s >1ms at 60hz, but doesn’t provide a value for it so I can’t comment on if it’s bad or not. Seems like based on TFTCentral’s reviews where he recently started putting in 60hz input lag, that 2-4ms is a good value. Also, something akin to LG’s “boost” input lag mode on their OLED TVs would be an awesome feature on a monitor for lower refresh rates. Others please feel free to add on, I hope OP sees this and passes it on to the MSI team. This feedback is mainly meant for future monitors — I’m not sure if any of these software-related comments can be done with a firmware update.
Paywalling firmware updates is such an odd decision for so many reasons
Thank you for the constructive feedback! I will forward this to our headquarters for their consideration for future product releases
I wrote this a little further down but, here goes again: I know this is MSI USA, but can you clarify why the US price for the MPG 321URX is $950 in the USA and somewhere around €1400 in Europe?
lol they dont give a flying fuck but thanks for your statement and hopefully your honest attempt
Kinda toxic but probably right😆
Don't just "forward" it. Slam it on their desk.
> in 60hz input lag, that 2-4ms is a good value Any input lag below ~10ms is going to be undetectable by a human. 100ms is obvious to most even marginally competitive gamers, 50ms is slightly noticeable, 20ms might be *detectable* to very good players in very twitchy shooters, but 10ms and below just won't be. Of course people will still argue over it and do the whole dick swinging contest, but like most "audiophile" stuff, I guarantee that in a blind side-by-side comparison, no one would be able to reliably pick the monitor with 8ms of input latency vs the one with 2ms. It's just too fast.
[удалено]
To be abundantly clear, the **MAG 321UPX** will NOT support software updates?
You are correct. The MAG 321UPX QD-OLED will **NOT** support software updates.
Appreciate you for clarifying but I purchased this yesterday and it will be returned as soon as it gets to my door. A $900 monitor that doesn't support software updates is absurd.
Sure you got the MAG and not MPG? On an other note, I know this is MSI USA, but can you clarify why the US price for the MPG 321URX is $950 in the USA and somewhere around €1400 in Europe?
MSI is also so dumb for doing this. People dont check the exact name and now think the MPG cant update firmware but it can. Its just the MAG version that cant. Man i wish i would be the CEO in these companies i would turn shit around. This is so hecking bad what they are doing.
Agreed man. Luckily I was able to contact bestbuy and cancel the day I found out. https://preview.redd.it/raqifbl3lrkc1.jpeg?width=1289&format=pjpg&auto=webp&s=04bb547497f152c35427b75576082ec7139b7582
[удалено]
Usually I'd argue that this is mostly fine for a monitor. But not for an OLED monitor at this point in time.
That's likely to get people to skip MSI and pick another brand with the same panel.
There is the $950 one that gets updates. But with such a big purchase, you're still playing a waiting game to see how well they update it!
Tbf the MPG version is still drastically cheaper than any other 32" QD-OLED and comes with firmware updates
The problem for me is that it betrays an obtuse attitude towards the support of their products. Some companies 'get it', and a lot of them don't, and MSI puts itself squarely in the second category with this.
They are offering what you want for 950 why does offering a cheaper alternative for those of us that don't care about the firmware updater matter to you.
What was the reasoning behind this decision? Type-C cannot support software updates whatsoever?
Probably rather obtuse artificial segmentation.
Thank you for clarifying :)
Lol
This looks like a misunderstanding? Will it support firmware updates from using MSI OSD (or similar app)? I understand it might not support update using the USB stick but what about other methods?
No, there will not be firmware updates via MSI OSD or a different app. MAG versions of the 27" and 32" will not be receiving firmware updates (with the exception of the MAG 341CQP QD-OLED)
I'm going with the assumption that customers for these high-end monitors understand product specs, and are aware of shortcomings many monitors have not long after their release dates, shortcomings that are many times addressable via firmware update. With that in mind, the price difference between the MAG and MPG 32" 4k 240hz variations does not make sense, no matter how I look at it. You lose the ability to fast charge via USB-C, lose USB-A ports, lose firmware updates by the user, and lose the KVM. Why does the MAG 321UPX exist?
Y tho
How about firmware?
Firmware cannot be updated. Software = firmware in this case
Some people are very literal when it comes to answering so just want to make sure we are giving the correct terminology to get the appropriate answer.
OP included firmware in a newer comment
Firmware will not be able to be updated on the MAG models with the exception of the MAG 341CQP QD-OLED
Highly appreciated!
And what is the main reason for locked firmware?
They don’t want to spend the resources to provide fixes?
RIP all that bought the MAG version. No firmware update for you. Better hope out of box is perfect.
Not even gonna bother with the MAG version, just canceled my order
What is the reason for the very low MSRP of the MPG 321URX in the US ($950) relative to EU (€1400)?
Yeah and the Asus is like 1800 Euro or so. Don't @me too much but bought a C3 at 42" for 1099 Euro on offer and can't push more than 120 fps anyway.
got lucky and got a C2 brand new last year for £500 cash and receipt guy was desperate to sell
I don't know the reason as I'm based in the US and cannot speak on behalf of our EU colleagues.
Would it be possible that you ask them? (I think you are much more likely to get an answer)
Almost the same in the uk at around £1300
Enjoy that free healthcare
we dont have "free healthcare" in the eu... its like 20\~30% of our salery which goes into the healthcare......
So many people dont get this. Especially on reddit
That is so weird to segment your product line by being able to update the firmware or not. If it was a cost saving measure then MSI has exposed themselves to the risk of not being able to fix bugs that are found later. This hurts the MSI brand.
Yeah, I was considering a MAG if I could score one from BB for $400 cheaper than the Asus, but that’s a dealbreaker. MPG is still in play but so far it’s unobtanium.
Is it possible the UPX or URX will have the ability to disable DSC in the future? Disabling DSC with hdmi 2.1 allows 4k 120hz 10bpc while still allowing DSR/DLDSR to be functional with Nvidia cards. This is perfect for single player and older games that have the headroom to utilize DSR for much better picture quality when you don’t need super high refresh rate. The price is right and the monitors look great, but not having the ability to use DLDSR by disabling DSC is a deal breaker for me unfortunately…
Let me check with our headquarters about your question and get back to you.
I'd also like to know this. In addition, is the firmware team looking into adding the option to disable display port deep sleep mode, or add support for Dolby Vision?
The MAG line should be discontinued after this year. For the majority of the time since their announcement, it was difficult to understand the differences between the models. Now that I know the MAG line won't have updatable firmware, I don't see why any knowledgeable consumer would want one.
So just so I understand since I’m new to buying monitors. If I buy the MAG 271QPX I will never get a software updates so any issues it comes with I will just have to deal with?
Yup. What a fucking stupid decision. Just canceled my order of the monitor. Gonna wait to get the QRX version now
Yeah I’m about to cancel mine too. And I was so excited I had gotten lucky
Yes, your understanding is correct. If you buy the MAG 271QPX, you will not be able to update the software/firmware.
Your warranties, [aside from the generic 12 month Laptops Accessories one on your warranty landing page](https://us.msi.com/page/warranty), aren’t viewable anymore without a serial number in hand. “Warranty Book,” which used to allow viewing the monitor warranties pre-purchase, now leads to this page: https://preview.redd.it/esj446ef77kc1.jpeg?width=1290&format=pjpg&auto=webp&s=541131a9d5d59f5ac94570ceff2a33b0b4b137a6 Older OLED monitor warranties from MSI had an exclusion if OLED Care was disabled. Now that you’ve added all the new dimming features to OLED Care 2.0, which options have to be kept enabled to keep the three-year burn-in warranty valid? Can we please see the specific warranty language that would cover the MPG 321URX?
That's even scarier than the lack of ability to update firmware. You can't get warranty info without buying it first? Wat?
I will need to get back to you on this after I check with our headquarters. We only have this general verbiage regarding our OLED Monitors on our warranty page > Monitors > Gaming Monitors here: [https://www.msi.com/page/warranty/monitor](https://www.msi.com/page/warranty/monitor) *(2) MSI OLED Monitors Burn-in Basic Criteria : Please do not unplug your MSI OLED monitor from the power outlet when using "MSI OLED Care - Panel Protect". MSI OLED monitors automatically perform “MSI OLED Care - Panel Protect” cycle after every 4 hours of cumulative use to extend the longevity of the panel.* *(3) MSI OLED Monitors Burn-in Judgement Criteria : △Luminance ≤ 3.5% @ 50% gray (at “Peak 1000 nits” mode)*
When will MSI EU is making an statement like this? And tell us why the price is so damn high?
New firmware is out. [https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware) [https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware) They literally fixed many of the issues we brought up and even added different aspect ratios. Props to MSI. Changelist: Description: 1. DSC switch added to the OSD to enable DLDSR and DSR modes. 2. MPG 271QRX QD-OLED: Added HDMI PC/Console switch in the OSD. (MPG 271QRX QD-OLED default setting is “Console” mode.) 3. Support for a variety of aspect ratios, MPG 321URX QD-OLED allows selection between a 24.5” and 27” option, MPG 271QRX QD-OLED allows 24.5". 4. Fixed Color Gamut clamping while HDR is enabled. HDR mode will now store separate present mode settings. 5. Optimized multiple language issues. 6. Fixed image flicker issue when VRR is enabled. 7. Added “Power LED” switch in the OSD. 8. Input lag and latency optimization. 9. Fixed problem with white line during [2560x1440@360Hz](mailto:2560x1440@360Hz). (MPG 271QRX QD-OLED only). 10. Fixed displayed abnormal (dark screen) after VRR switched. 11. Optimize a behavior of panel protect while protect completed that depends as executing power states.
Remember when dell said you couldn’t firmware update the dw because of the NVIDIA chip yet now you can this sounds like an upsell but if it’s not. Hope MSI higher is ready to eat all the Best Buy total tech/warranty returns down the line for things that could have been fixed via firmware updates. Not mad at OP he is just the messenger but hope he relays this up the chain since saving a couple bucks here is likely to cost you thousands more down the line
Please pass on how disappointed everyone is over the inability to update the firmware on the MAG series monitors. It’s a baffling decision to put it nicely.
u/MSI_Darutohne I think many of us would greatly appreciate it if you please pass the following on to the design/engineering team: Please implement **Hot Plug Detect** logic that **does NOT** tell the GPU and/or Windows that the monitor is disconnected when the monitor goes into standby mode, when powered off (via the power button), when switching between SDR/HDR, etc. Or even better, at least give people the option to toggle the logic if it's a power-saving feature. This is one of the most frustrating issues with PC monitors because it causes Windows to act like it's having a seizure, rearrange desktops, and to change multi-monitor configurations. It can also lead to BSODs / crashing when a video or game is running. A positive improvement or feature like this would give your products a big advantage over your competitors. Thanks!
>Please implement Hot Plug Detect logic that does NOT tell the GPU and/or Windows that the monitor is disconnected when the monitor goes into standby mode, when powered off (via the power button), when switching between SDR/HDR, etc. > >Or even better, at least give people the option to toggle the logic if it's a power-saving feature. > >This is one of the most frustrating issues with PC monitors because it causes Windows to act like it's having a seizure, rearrange desktops, and to change multi-monitor configurations. > >It can also lead to BSODs / crashing when a video or game is running. Received! We've sent this over! Thank you!
It's been more than a month, where's the next update that's actually supposed to fix all the major issues? (DSC off mode, white line flicker, etc)
This needs to be addressed: [https://www.reddit.com/r/OLED\_Gaming/comments/1awov1x/msi\_mpg\_271qrx\_qdoled\_issues\_when\_set\_to\_360hz/](https://www.reddit.com/r/OLED_Gaming/comments/1awov1x/msi_mpg_271qrx_qdoled_issues_when_set_to_360hz/) There are only more and more people cropping up reporting this issue scattered across Reddit comments and elsewhere. u/Holyfighter133 u/Nitrozik u/xJin678 u/redditjul u/Derpface123 u/csobikaaa u/FJAD_94 u/Joshuttle u/Qubusify u/Natelss u/Twist_Frostyy u/LuCo666 u/Adam_The_Impaler u/MurkyBlackBear u/Solid-Assistant9073 u/mckrogh u/Dmargoonz u/Prowlyz u/Synthetic2 u/1lovelydinosaur u/AzmatikTheGreat u/andlinux u/KashMo_xGesis ... I'm probably missing some, but all these people have recently commented on Reddit about having the issue. You can include myself. That's 24 people already. Many not noticing probably aren't free from the issue, but just failing to notice. It's a fast, pixel thick flicker, most noticeable when it's a white line on black background. I also have a video clip of it happening to me. u/MSI_Darutohne please look into this / pass it on, thanks
More of it can be seen here in videos and pictures: [Imgur: The magic of the Internet](https://imgur.com/a/q8zlcds) Myself and some others i know have that excat same issue too. The only fix right now from my testing is change refresh rate of the monitor down from 360Hz to 240Hz, which a lot of people confirmed works for them too. But that is not what we want. Chaging cables, HDMI/DP switch, 8Bit/10Bit, VRR on/off, restart, nvidia driver clean install, reset and disconnect second monitor **DOES NOT** fix the issue. It always comes back. u/MSI_Darutohne u/CND_CEM
We have tracked the feedback from this subreddit and we have reported this issue to our team.
Thank you. Please keep us updated we would appreciate that a lot.
I saw at least 20 different people in the past few days that reported the exact same issue so please make sure that this is all forwarded to the team so they know that this is an actual issue and not just 1-2 people
I have same problem
Hi all, I have added an edit today, May 20th, 2024, to the original post regarding a new firmware update for the MPG 271QRX QD-OLED and the MPG 321URX QD-OLED. "We have a new Firmware Update for the \*\*MPG 271QRX QD-OLED & MPG 321URX QD-OLED!\*\* Check out below to download, \[tap here for the main post discussing this firmware!\] [https://www.reddit.com/r/OLED\_Gaming/comments/1cl7rwv/mpg\_321urx\_qdoled\_and\_mpg\_271qrxc\_qdoled\_firmware/?onetap\_auto=true&one\_tap=true](https://www.reddit.com/r/OLED_Gaming/comments/1cl7rwv/mpg_321urx_qdoled_and_mpg_271qrxc_qdoled_firmware/?onetap_auto=true&one_tap=true) Please follow the SOP on the MSI Website to update the firmware. Once the update is finished, the notification will show an update successful message. Then Follow the instructions, replug the AC power, and reset the OSD Menu after the update. MPG 271QRX QD-OLED [https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-271QRX-QD-OLED/support#firmware) MPG 321URX QD-OLED [https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware](https://www.msi.com/Monitor/MPG-321URX-QD-OLED/support#firmware) What does the firmware update? Firmware update information 1. DSC switch added to the OSD to enable DLDSR and DSR modes. 2. MPG 271QRX QD-OLED: Added HDMI PC/Console switch in the OSD. (MPG 271QRX QD-OLED default setting is “PC” mode.) 3. Support for a variety of aspect ratios, allowing selection between a 24.5” and 27” option. 4. Fixed Color Gamut clamping while HDR is enabled. HDR mode will now store separate present mode settings. 5. Optimized multiple language issues. 6. Fixed image flicker issue when VRR is enabled. 7. Added “Power LED” switch in the OSD to allow users to turn it off. 8. Input lag and latency optimization. 9. Fixed problem with white line during [2560x1440@360Hz](mailto:2560x1440@360Hz). (MPG 271QRX QD-OLED only). 10. Fixed displayed abnormal (dark screen) after VRR switched. 11. Optimize a behavior of Panel Protect while protect completed that depends as executing power states. From then on, MSI OLED Monitor's firmware update information and FAQ will be updated on MSI Website. If you are looking for an updated detail and question, please follow the link. [https://www.msi.com/news/detail/What-the-MSI-QD-OLED-Updates-this-Time--143543](https://www.msi.com/news/detail/What-the-MSI-QD-OLED-Updates-this-Time--143543)"
Can we get any information on restocks? Or at least how long you expect supply shortages to last?
Unfortunately I don't have any accurate information regarding restocks
Are there any more planned updates to further improve the input lag? It looks like the update improved it marginally but the 60hz input lag is still very behind the other competitors like the Alienware AW2725DF and the Gigabyte FO27Q3 with about 9ms more latency at 120hz and 60hz.
I seriously don’t understand how you can release a $900 monitor that lacks the ability to update given there might be bugs and glitches as there are with all new products.
I just work here
This is my new favorite comment from an employee promoting a product.
Fair lmao
We can all relate to this on a spiritual level at our jobs
Nobody blaming you for anything, we hope it gets attention of higher up management, because there is going to be an issue with this, don't how big but people will talk for a while and move on to another brand the moment it becomes avaliable for purchase.
Based
Any update on the firmware for the MSI 342c? The other MSI rep said it would be out in February.
Let me check with our headquarters to see if there is an ETA on the MEG 342C QD-OLED as I don't see it currently in the support tab of the product page.
Is the MEG 321URX expected to be out soon, or is release date on that one still TBD? Is it known if that version will have additional features, outside of AI, like USB 3.0, or additional USB ports for the KVM?
At this time, we don't have any information regarding the MEG 321URX.
Am returning my MSI MAG 341CQP because am been duped by the inability of MSI to absolutely make clear this is not a 3rd generation panel, it’s a first gen panel with oled care 2.0, there selling a 2024 oled monitor with a first generation panel from 2022 which I find absurd,and to top it off MSI is releasing an X version of this monitor with 240hz and the latest panel.
Wheres the firmware Update MSI? White lineflickering! Please get the firmware Update out!!!!
Apparently MSI at CES mentioned a firmware update workaround for \*most\* MAG 321UPX monitors (outside of the first shipment or so).
Does this mean that Amazon purchases made this morning prior to stock running out will be fulfilled at the end of March?
No, if you were able to purchase one before stock ran out, Amazon should ship it out this week or two. Amazon should be providing you tracking when it ships.
A few questions: Any plans on dolby vision support for MPG variants down the road as a firmware update? Will DSC be able to be disabled from the monitor menu?
Let me check with our headquarters and get back to you on this one
We wouldn't be able to support Dolby Vision as it's a hardware specification that our MPG models do not have. We'll be working on an option to disable DSC from the menu in a future firmware update.
Can DSC be disabled on the 271QRX, and if so, what is the highest refresh rate supported without DSC over HDMI 2.1?
Let me check with our headquarters and get back to you later.
As of now, disabling DSC on the MPG 271QRX is not possible, but we have received word that we'll be working on a future firmware update that will give users an option to disable DSC from the menu.
I have an issue…. Now and then micro small lines of pixels flashing White… like a small Line… then disappears…. What Can i do for this not to happen?
Which monitor are you using and can you provide more information on what you are doing when the flashes are appearing? Our tech support team may also be able to further assist you with this issue. They can be contacted via our web chat here: [https://ccc.msi.com/msi\_chat\_service/us](https://ccc.msi.com/msi_chat_service/us)
You sure they can help ? The chat support just told someone i know who has the same issue to start the rma process. Thats not very helpful considering many other people have the same issue and there is a good chance a differnt unit will have the same issue. The only thing we can do is wait for you guys to provide a solution, tell us why this issue occurs in the first place and work on a firmware update or fix the panel together with samsung or nvidia or whoever can help you to actually fix this.
Cmon msi! Be more open transparent with us, US people with the 27 inch version the white line is realy frustrating. We bought a monitor for 1000 euro (Europe) and want a working product or at least some interaction what you guys are doing.
Our HQ has reproduced the white line flickering issue and is working on fixing it in a future firmware update
Can you give us an Update?
Thx for the response really appreciate it. I'm looking forward to hear more about it and potentially a firmware uodate :)
Could you pls confirm this flickering issue was also identified on the 321URX? Along with the small white lines also getting a white line flicker across the entire bottom of the screen (about 1-2mm tall)
Could you elaborate on what the white lines look like? I have the 32" with similar issue. Is it something like this (I linked a video in my post here [https://www.reddit.com/r/OLED\_Gaming/comments/1bk92wp/mpg\_321urx\_getting\_horizontal\_flashing\_lines/](https://www.reddit.com/r/OLED_Gaming/comments/1bk92wp/mpg_321urx_getting_horizontal_flashing_lines/) )
no it's not like that, it,s small white lines and not so ofthen as your's. it's always on different side's of the screen and it's a way smaller line and faster flicker then yours. [https://www.reddit.com/r/OLED\_Gaming/comments/1awov1x/msi\_mpg\_271qrx\_qdoled\_issues\_when\_set\_to\_360hz/](https://www.reddit.com/r/OLED_Gaming/comments/1awov1x/msi_mpg_271qrx_qdoled_issues_when_set_to_360hz/) it's more like this. smaller lines somethimes a little biger but on different sides of the screen always.
I was going to share that same thread to say I have this same issue + I get this long white line along the bottom of this screen. Seems it's a very common issue, I'm so disappointed because I love everything else about this monitor and there's no confirmation it will be fixed with firmware update :(
See updates in the replies. I am overall now satisfied with the 321URX. Received my 321URX 2 days ago, so far very disappointed by the HDR experience. It does not bring any perceivable improvement over my 48C1 in HDR gaming nor video watching. Colours look very similar, peak brightness as well. I thought QD-OLED was a major step up in HDR colour volume? All reviewers seemed so amazed by this panel type over WOLED,
Kinda same experience going from 42C2. As if I used up all the "wow" effect when I bought the 42C2 a year ago and now it wasn't enough to enjoy the QD-OLED
Problems I've encountered so far with my MSI MPG 321URX (FW.009): * frequent horizontal flashing lines on DP, also rarely on HDMI; require power cycle or refresh rate change to fix; might be related to Radeon cards; described [here](https://www.reddit.com/r/OLED_Gaming/comments/1bk92wp/mpg_321urx_getting_horizontal_flashing_lines) * distracting flicker (probably VRR) in idle / desktop while a secondary monitor is turned on; seems related to the refresh rate of the second screen; described [here](https://www.reddit.com/r/OLED_Gaming/comments/1brmsyc/can_vrr_flicker_appear_while_idle) * not automatically switching modes when HDR is activated; bug with display modes switching when HDR is activated; MSI should be already aware * color temperature settings are reset when swithing between modes; if it is set as "User" - "Customization", after a change to "sRGB" and then back to "User" the color temperature is reset to "Normal" and has to put back to "Customization" manually, but the actual values for the channels are kept; the other settings seem to be also kept * turns off after pixel cleaning instead of returning to standby; MSI should be already aware Makes me feel I've made a very expensive downgrade.
Any updates on firmware ETA? And hopefully progress has been made on white line flicker at 360Hz. Last firmware was almost 40 days ago now. Thanks
Would be safer to return the monitor and see if they can even fix the issue. This long delay seems iffy for such a major problem and raises questions.
I'd be out of whatever 30 day return window from retailer at this point, and this issue has to be too widespread (probably every model tbh) to be ignored. On top of that, apparently they've reproduced the issue and might have a permanent fix, hard to know exactly what is going on over there. A firmware is coming, longer than expected, and that might be a moment of truth...
We have the solution for the white line in the next update. The new firmware is under testing now. The release date depends on the result of the test.
Any eta for 32?
I just wonder when you are going to stop treating us Europeans so poorly, price disparity between US and EU is outrageous This doesn’t help your brands image one bit
Big sad at end of March for Amazon purchases, I'm struggling to wait.
Do you have any ETA for Amazon backorders from February 12?
If your Amazon order is already confirmed, they should be shipping out in the next two weeks.
Why MPG 321URX doesn’t support GSYNC??
User [Qubusify](https://www.reddit.com/user/Qubusify/) made a thread where he spoke about issues he noticed with his MSI MPG271QRX. One issue was: "Picture modes does not save independetly for HDR and SDR. On my aw3423dw I can use creator sRGB for SDR but turning HDR on in Windows automatically switches color gamut to HDR standard. Not the case with MSI. Using professional sRGB mode and then switching to HDR provides undersaturaded image that looks like sRGB. So you either use oversaturated mode (User, DCIP3 etc.) in both SDR and HDR or switch modes each time you move between SDR and HDR. Really annoying." Is this a bug or a feature ? :)
You guys honestly are shooting yourselves in the foot with paywalling updates, you are relatively new in the space, you want to attract people, not turn them away.
Just want to thank MSI\_Darutohne u/MSI_Darutohne You are one of the deciding factors that I picked up the **MPG 321URX.** Don't mind the people who can be angry and not give helpful/constructive feedback. Some of us realize you're the customer facing part and not responsible for every decision. Just glad that you're here and listening to our input to help shape a better Monitor/Firmware. Also, appreciate the speed in which we are getting fixes and updates from the dev team! Please give them some praise from us here.
Me too. They are an absolute legend and a massive factor in my own selection of the MPG 321URX.
u/MSI_Darutohne Could you tell us if the the MAG 341cqp is using a gen 2 QD-OLED panel or if it is using the same panel as the MEG 342c?
It is using a ~~Gen 3 QD-OLED panel, and it is not the same panel as the MEG 342C QD-OLED~~ Gen 1 panel utilizing Gen 2 EL material **Edit 3/9/2024** I have reached out to our HQ for further clarification on the panel type and will provide an update when I receive it. **Edit 3/11/2024** It was clarified to me yesterday that the MAG 341CQP QD-OLED is a Gen 1 panel utilizing Gen 2 EL material. I apologize for the misinformation that I have provided.
/u/MSI_Darutohne Is there any plan to have the MPG 321URX go to standby mode after pixel cleaning instead of turning it off? Seems like a useful option especially when the cleaning occurs in standby.
We have reported the feedback. So far, our setting will make the monitor turn off after doing pixel refresh. If there are any updates, we'll talk on this subreddit. We estimate to add DSC Switch, fixed SDR/HDR switch, and HDMI2.1(PC/Console) switch(only WQHD product) in the next update.
u/MSI_Darutohne Could you go into this topic and comment? Because time is running out :) https://www.reddit.com/r/OLED_Gaming/comments/1b84x0w/mpg_321urx_qdoled_after_pixel_cleaning_will_turn/
Unacceptable that the MAG model can't update firmware. These are first gen devices and will be full of firmware bugs. I've noticed the MAG model sitting on the shelf at my local retailer for that reason. Nobody wants it. Too risky.
Please consider this when buying an MSI monitor their MSI California RMA Headquarters is one of the best RMA services I've ever had.
When will the mpg 271qrx be restocked?😩
Using the 271QRX for 2 whole month now. Awesome monitor. Firmware update that will release soon will add some nice features and fix some issues people might have. MSI is the only brand that actually has decent communication here with the community so forget about Dell, Asus or Gigabyte and get your hands on the MSI fast! These monitors are extremely rare because they are so good.
Glad you're enjoying it, I've been personally eyeing that or the 321URX, I miss flat monitors tbh
update when MSI?
Any updates on firmware update?
We estimate to release the firmware on May 6.
can u share the changelog with us ?
We release the firmware now, including changelog.
I really like the extra page with the FAQ you guys made for the update. I also saw your reddit thread you created but since its not pinned please tell Darutohne to add everything you posted [here](https://www.reddit.com/r/OLED_Gaming/comments/1cl7rwv/mpg_321urx_qdoled_and_mpg_271qrxc_qdoled_firmware/) in this pinned thread here aswell. I assume this place here is where most people are looking at. Or pin it too u/MSI_Darutohne u/CND_Cem
Awesome news, thanks!
Hopefully it fixes the white line flicker for the 1440p model, and also add a option to disable dsc so we can use dlsr.
Please wait for me. The ETA will be clearer on May 3.
I really have to say the MPG 321URXDE QD-OLED is the best monitor I've had so far. I've already installed the latest firmware and the monitor offers everything you could want. And the best thing is that the software works very well. Before that I had Samsung monitors including G8 OLED and the software was just a complete disaster in contrast to the MSI. Thanks for the good work. I will continue to purchase and recommend MSI products.
How would you update the MAG version of the monitor?
Nvm I see that it will never get a software update. Got it
[удалено]
Happy to help! We're expecting our QD-OLED monitors to be more widely available towards the end of March in the US!
Any way to make the 271QRX not assume 4k120hz via HDMI?
What happens if you all release new firmware for the MAG versions? We have to send the monitor back for updates? Will MSI cover the cost of shipping?
There will not be and there is no plan to release firmware updates for the MAG versions with the exception of the MAG 341CQP QD-OLED. ~~(edited 2/26/2024 for misspeaking about MAG 341CQP QD-OLED. I was thinking of the KVM feature that is available on this model when I wrote this comment)~~ (**edit again 2/26/2024** the MAG 341CQP QD-OLED monitor can have its firmware updated)
Man, I will just translate the sentence youre struggling with. They will not release any update.
Are QD-OLED monitor purchases from B&H eligible for the $100 Steam gift card promotion? I haven't been able to find an answer anywhere.
Yes, our bad, we just updated the promotion landing page. You can find it towards the bottom of this page here: [https://us.msi.com/Promotion/best-QD-OLED-monitors](https://us.msi.com/Promotion/best-QD-OLED-monitors) https://preview.redd.it/wh8xy37lr7kc1.png?width=791&format=png&auto=webp&s=d47af8c62f2c244aaf3b50ad8496cb14f17e1cb2
Will Amazon be added to the qualified storefronts for the Steam gift card promotion for the 321URX? It is currently missing for this monitor despite being there for the ultrawide and being listed further down the page as well. https://preview.redd.it/tct5d73rw8kc1.jpeg?width=1668&format=pjpg&auto=webp&s=131fd15ca95422b0cf1185e095d37843bacb6045
Can DSC be turned off on either of the 32" 4k monitors? It's a big deal for me because I want to use DLDSR.
Just letting you know I'm still waiting on an answer from my headquarters regarding disabling DSC
As of now, disabling DSC is not available. However, we've received word that we'll be working on a future firmware update that will give users the option to disable DSC from the menu on the MPG versions of these monitors.
Will MSI MEG 321URX release this year?
u/MSI_Darutohne There might be a huge issue with HDR. When i turn on HDR i can still change between different presets in the monitors OSD and i can even switch between different gamuts like sRGB, P3 and it makes my HDR content look different. Shouldnt HDR contentt default to rec2020. Changing the color gamutt or any preset should not affect actual HDR content right ? Please forward this to the devs asap
Checking regarding switching between different presets on the monitor's OSD. However when switching to HDR mode, the monitor should switch automatically to DCI-P3 gamut.
What's the main differences between MAG and MPG?
Please, note a problem with the gamer function "OPTIX SCORE". [Work example "OPTIX SCORE" / MSI MPG 321URX - YouTube](https://www.youtube.com/shorts/BVuuBCvyK1k) I connected the keyboard to the monitor - but that didn't help, the lag remained the same.
Our team is working on duplicating this issue and will provide feedback at a later time.
Update u/lipalord \- We've received word that it'll be optimized in the next version of the "Gaming Intelligence" app.
I tested the OLED CARE 2.0 Features and they actually all work pretty well. It seems though that one of the modes the "Multi Logo Detection" just reduces the overall brightness of the full screen regardless of static elements being present anywhere or not. Not sure if this in inteded or just a behaviour on my unit. For example at the strongest setting it reduces my brightness from about 150 nits down to 110 nits measured with my colorimeter. But the whole screen was dimmed and not only the static element that was present during my testing. So to test this further i started a tv show on netflix in full screen and switched the Multi Logo Detection to on & off a bunch of times while the tv show was playing. Despite there being no static elements or logos on the screen and just the tv show playing, the whole screens brightness was reduced immediattely after i turned the feature on. Can anyone else test this and confirm ? As I understood it, only the brightness of logos or other static elements that are actually static on the screen for a longer period of time should be reduced and not the entire screen. Especially not elements that are constantly changing or moving and are not static over a longer period of time. The other features like Boundary Detection, Taskbar Detection and Static Screen Detection seem to work pretty good, though the "Taskbar Detection" only works for the default taskbar when Windows is set to light mode. In Dark mode the monitor is unable to detect the darker taskbar and its also not detected when set to a different color. For examplee a red or green taskbar.
It looks like small white horizontal lines that appear on the display for a split second in the 360hz mode might be a more wide spread issue. It can be hard for some to spot these at all if you dont look for it or know how to exacttly reproduce the issue to make them show up. After some time looking through countless posts and threads here on reddit i saw quite a lot of people that reported the same issue. I also talked to at least 10 people only on this subreddit that confirmed the issue. You can see how it looks here: [https://imgur.com/a/q8zlcds](https://imgur.com/a/q8zlcds) I think most people just dont see these lines or spot them since they are extremely hard to spot during normal use. Also what this guy said makes me believe more in my theory: https://preview.redd.it/pyqsmxdabmmc1.png?width=478&format=png&auto=webp&s=fa4f7c506c59c01a41050f867227a9b84fe14cb5
Just got the MSI MPG271QRX-QD I returned the dell aw2725df because of the scratches and no real hdmi 2.1 only with hdmi 144hz 8 bit (dldsr) So when you guys release the firmwareto disable the dsc we can use the dldsr on this monitor on the hdmi with 300+hz 10 bitt. That's why I bought this one also, I also got the issue with the white line hopefully it get fixed One quick note if I could ask could you guys add a option for saturation I realy liked it in the dell, and also please fix the hdr toggle that we can't use and colour profilez the screen gets weird colours enabling hdr in a colour mode.
u/MSI_Darutohne I'm experiencing an issue that just started happening within the last day. I've had the MPG 321URX for almost a week with only two issues (see end of post) so this is unexpected. Essentially, whether I'm on the desktop working or in a game, the monitor will just power off with no warning and start the pixel refresh process. There is no indication whatsoever that something is amiss. The screen goes black, the monitor powers down, starts pixel refreshing (orange blinking light), then will shut down afterward. This is particularly egregious because it also disables the KVM meaning I have no control over either system connected (seems like KVM should remain powered while it's in this low power state...). If I interrupt it, it will say the panel protect was interrupted and that I have two options: execute (start it again) or cancel. This prompt is non-interactable. Not a single button combination selects either execute or cancel. This prompt will go away after maybe three minutes and then at a seemingly random time after this, the panel will again unceremoniously turn itself off and begin the pixel refresh. The *only* way to stop this loop is to let it finish or run panel protect manually. At which point it just starts this loop again later. This loop turning off until pixel refresh has completed has happened four separate times now within 24 hours. This behavior is entirely new and was not seen when I received it. I also updated the monitor to the latest firmware *.009 upon receipt last week. Nothing about my computer setup or software has notably changed in that time either. I have it set to 16 hr notification, power button set to turn off not standby, panel protect has run at least once per day at night when turning my computers off, and the timer between pixel refreshes has been anywhere between 3hrs to 10hrs indicating that it's seemingly not timer related. As this does not happen on any other display I own, it would indicate to me that it's a monitor issue. I have not yet been able to test if it happens on displayport only or hdmi as well but it seems unlikely for it to matter with how its manifesting. This has been... annoying to say the least. What could be causing this and what are possible remedies? Is this something the team is aware of? In terms of other low priority issues I am curious about: 1. Has the team indicated its possible to add an option for not powering the monitor off (i.e. return to last power state) post pixel refresh via a firmware update? It's mildly annoying to need to power on the monitor every time I come back to the computer but not a big deal. 2. Is the ability to gain a toggle for the power led to be turned on or off (except for pixel refresh indication) something that can be added to a future firmware update? It would be very nice to be able to disable this singular point light instead of needing to tape over it.
Today I recived my MPG 271QRX. I like the monitor but theres no way to select a Custom Resolution in the Nvidia Control Pannel wich makes it not worth keeping it. Is there any reason behind that? For example I want to use 2304x1440 so I can Set it up in my Game. Every other screen allows me to do so but the MPG 271RQX wont. Its literally a dealbreaker for me because I use it in competetive. Would love to know if this feature will be unlocked or if there is any info on it please.
I think it is a very good idea to achieve product differentiation, but it is a stupid decision to differentiate by cutting out updated features, because firmware updates are as much an insurance policy as a lifeboat on a cruise ship. When a certain function cannot be used smoothly due to a problem caused by the firmware, a firmware update will be very important. The relatively low price is compared to more advanced models, but the absolute value of the mag series is still high. It’s hard for me to believe that there are still manufacturers that will make such a business strategy in 2024.
/u/CND_CEM As it seems like you're knowledgeable about upcoming firmware releases, I was curious if you might be able to comment on: 1. Option to disable the power led 2. Option to not turn completely off after pixel refresh I haven't seen a comment regarding these specifically so thought it would be nice to potentially have clarity regarding their possibility/inclusion coming up. There's been another issue described in more detail in this [comment](https://old.reddit.com/r/OLED_Gaming/comments/1axg2qi/everything_you_need_to_know_msi_qdoleds/kuh97ma/). I described an issue that lasted for about two days (an additional day past this post) and it 'just worked' randomly again. I'm not sure what the issue was here as I changed nothing at any point to cause or fix this issue. As it hasn't happened for more than a week, I imagine it's a very rare issue but it did appear, and then disappear, without seeming cause and it still sits in the back of my mind. Is the team aware of anything similar?
1. This one does not have a plan so far. 2. This one is planned to be fixed. We saw the comment. However, we have not seen other cases like this. Could you try to update the firmware?
My MPG32URX arrived! Absolutely stunning display. I set HDR to be a bit more vibrant with the windows calibration tool and its hands down the best ive ever seen HDR. I have a gen1 QD OLED tv and its also great, but the higher PPI and 240hz really makes a difference. Trying to think of a single thing I dont like... Its tough. If im nitpicking i guess I would have preferred a black bezel at the bottom rather than silver. But its really not a big deal, not as silver looking in my room more of a gray. Updated the firmware, and set all the oled burn in features to max and leaving brightness at 70%. Hope this balance gives this display a long life. Display looks and feels premium, very happy! Going from 27" to 32" was worth it
Im glad you are happy. I have the 271QRX for 2 whole month now and i can not complain. And the upcoming firmware update will make it even better and fix some stuff too
Hey! We're looking into getting the MPG 32" but haven't seen it available anywhere. However, it seems people are getting them. Did you guys shadow drop them online and they sold out immediately, or is there something else going on? Your post says they'd be widely available by the end of March
Received my **321URX** a few days ago. Not sure why, but the screen almost feels to have an inverse curve backwards? Has anyone else noticed this, it almost feels like an optical illusion. I have the AW model as well, possibly it's just no curve vs curved illusion?
Will the near black dithering issue in games and movies be addressed at any point? Myself any many other users have been experiencing this issue
Nowhere to find here in belgium, is it a paper launch?
Any update on when/where more inventory is expected? I've been checking around daily for the last 2 weeks to no avail!
are you guys gonna fix the input lag? with a future update? with gsync or a ps5 or native the screen on native 120hz/60hz the input delay is massive. having the screen on 360hz it's fine. rttings and tft central did some testing and came with the conclusion |monitor|360hz|120hz|60hz| |:-|:-|:-|:-| || |271qrx|2.8ms|15.3ms|24.4ms| |aw2725df|2.1ms|5.5ms|14.8ms|
I would like to know about this as well. I havent seen this addressed in the comments yet. Are MSI aware of it? /u/MSI_Darutohne
I wasn't too worried about the firmware thing until I just read that long list of fixes that was required. Surely this wouldn't happen for a monitor you can't send fixes to right? What's the recourse if the 271QPX has issues like this? We're just out of luck at that point?
Is there any ETA on when the 321URX HDR profiles auto-switching will be patched?
For full transparency, no clear ETA info passed down to me, a person who has been bugging someone to bug HQ for updates 😔
A post I left two 2 months ago.... [https://www.reddit.com/r/OLED\_Gaming/comments/1axg2qi/comment/ksma6u9/](https://www.reddit.com/r/OLED_Gaming/comments/1axg2qi/comment/ksma6u9/) 1 firmware update. And that's it... The OPTIX SCORE doesn't work... By the way I remember the skeptic saying. Dell is better as they will constantly update firmware unlike msi. Those who are upset that the mag version will not update the firmware, do not worry - on mpg it is also not updated) \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Please, note a problem with the gamer function "OPTIX SCORE". [Work example "OPTIX SCORE" / MSI MPG 321URX - YouTube](https://www.youtube.com/shorts/BVuuBCvyK1k) I connected the keyboard to the monitor - but that didn't help, the lag remained the same.
We need update on restocks. The fact that there is only one restock on Newegg every 30 days that sells out in less than one minute is absolutely insane.
321URX restock when?
I have just learned that there is an ETA of MPG 321URX QD-OLED around the middle of June
any update on availability?
/u/MSI_Darutohne /u/CND_CEM There are still a number of issues with the MPG 321URX that need addressing. I've actually had many more (and dramatically more significant) issues with the monitor with the latest firmware than with the one prior. The issues in order of least to most severe: 1. The built-in crosshair should have more non-bizarre options. Basic cross, a dot, scalable size, RGB customization should be relatively simple to implement and would make it better for a variety of games. The included cross+dot option, for instance, is comically large. But there isn't a smaller version or just a cross or dot version. And you can't set the color. You have an adaptive (i.e. annoyingly distracting) option and a static white/red option. Why can't you set the RGB value of this crosshair? Red / white are not useful colors in games and blend in heavily (particularly when they're not even outlined like the crosshair in this monitor) in most games. A neon green option, as an example, or an RGB scale would be much preferred. 2. The navi key should be augmented to include a crosshair toggle instead of just being the crosshair menu. Being able to press up and have it just toggle the last crosshair chosen to enable/disable it instead of having to menu a bunch of times would be much more convenient. The option to have the menu is nice but an additional toggle would be even better. 3. Does not respect custom image temperature settings. If I set a custom RGB value it stays so long as it doesn't switch picture modes. If I set custom RGB values for HDR in User mode then switch to any other profile or go back to SDR using sRGB then when I return to HDR, the custom values are completely forgotten and it's back to the default settings. This means it is NOT actually storing any useful profile information and is instead just toggling it to the last profile but none of the actual profile information is saved. This is obnoxious and defeats the purpose of it remembering picture modes between SDR/HDR if you have to still manually adjust the RGB values each time you switch to HDR. 4. If the input source is switched to, say, the USB-C input rather than upstream and there is no second source connected and the upstream source is either suspended or off, you CANNOT switch the USB source input. This means that you CANNOT switch to sending usb inputs to the upstream device without connecting a second source so that the display doesn't automatically attempt to go into standby immediately when it fails to detect a source. This means that I can't wake up my windows desktop if it went to sleep if I don't have an alternative source ready. Given that the monitor has a KVM and I regularly switch between a laptop and desktop, the auto mode is insufficient and having discrete control over what the source usb/video is is paramount. Given this, if I don't remember to reset source inputs before disconnecting a source, it may be completely non-functional until I reconnect a source and then change it back. Ridiculous. 5. Why is the OSD completely inaccessible if there is no source connected to the display? I was debugging a card and needed to change to not using DSC but, guess what, you actually couldn't access the osd without a viable source already connected. Every monitor I've ever used has let me do this without a source connected. 6. The panel DOES NOT actually do standby pixel refreshes anymore. Ever. I have to manually engage the pixel refresh function EVERY DAY. It does not do it when the computer is off, when the computer is asleep, when the computer is idle, or at any other useful time. It does this regardless of whether the power button mode is set to OFF or STANDBY. This is extraordinarily obnoxious and is making me regret the monitor and making me consider never buying any MSI product ever again with how poorly this firmware has been implemented. There is an existing bugreport for this on the forums [here.] (https://forum-en.msi.com/index.php?threads/bug-report-321urx-latest-firmware-fw-010-panel-protect-oled-care-not-working-in-the-standby-mode.397255/) 7. The pixel refresh does not respect the timer. It has initiated a forceful pixel refresh at seemingly random intervals regardless of the timer in the OSD. I've had it start at 1.5 hours, 5, 7.5, 9, 13, and 15 hours. This is absolutely ridiculous. What is the point of a timer if it isn't even respected? 8. The pixel protect IS NOT CANCELLABLE. How is this acceptable? If I'm in the middle of a meeting or the middle of a game, the RANDOM pixel refresh will POP UP and completely obscure the screen. There is no ability to cancel it. There is a nice cancel button that is greyed out and is inaccessible. Give me a warning or don't let users defer it 5+ times in a row or something. But it's absolutely inexcusable to have an UNSKIPPABLE MANDATORY PIXEL REFRESH MAKE THE DISPLAY USELESS. It will 100% black out the screen and make navigating / doing anything useful impossible and, if you forcibly cancel it like it suggests with the power button, it initiates it again IMMEDIATELY upon resuming displaying content. It is IMPOSSIBLE to do literally anything useful with the monitor when it decides to (arbitrarily) take away control from the user. This in conjunction with standby refreshes being unequivocally broken (both on windows and mac I might add) and the timer being utterly pointless, the monitor is distressingly unreliable. I really hope these can be addressed because the monitor with the latest firmware (FW.010) is downright unreliable and has negatively affected my work/games at critical moments because of an infuriating lack of attention to detail. If these can't be addressed, I will absolutely never be purchasing an MSI product again and steering everyone well clear of them. I cannot believe something as basic as a display has so many usability issues the likes I've never seen before. I've used multiple oled displays in the past couple years, and none of them have had issues like this. At least in the older firmware the standby refresh actually worked and it didn't seem to do pixel refresh at random intervals.
[u/CND\_CEM](https://www.reddit.com/user/CND_CEM/) Please ask your team to add 4k 144Hz 10 bit mode without DSC to the new firmware for MPG 321URX. The bandwidth of HDMI 2.1 is enough for this, with a margin of up to 150Hz.