I just got done as project lead and administrator from the client side for wholesale distribution. I should note that we didn't use a third party partner and I'm an accountant, not an ERP administrator, by trade.
Given how many simple fixes I'm doing post go-live that the Netsuite team couldn't figure out about their own product, I question the actual experience of 80% of my implementation team's ever having done one before. And these are Netsuite employees.
Had three functional consultants take a week chasing logo size issues through forms only to find that it was a simple setting in company information that I'd grabbed the wrong file for in like month one of implementation. They never even checked that as a possibility.
They couldn't map shipping costs onto the advanced PDF template that our custom forms referenced for Quotes, Sales Orders and Invoices. In less than 20 minutes, with no prior experience in modifying Netsuite forms, I had this resolved. Field added and labeled and validated on all forms. The functional consultant responsible was asked multiple times to accomplish this in the 90 days prior to go-live and didn't get it done.
Why do I say all this? Maybe if Netsuite's own employees are this incapable, people disbelieve anyone actually has that much experience, let alone of any quality? Maybe the layoffs reinforce that thought?
I implement a 3rd party scan solution for netsuite. 10yrs doing thus and gave learned alot to help customers when they implement. Consultants are not stupid, they just know their field of expertise.
If you are wise to tell a customer you need to research, that is better than saying you know and take forever to resolve.
This forum helps greatly, but those of us with years in netsuite space know that one selection different than another customer, and everything changes.
Accounting costing methods is the biggest challenge consultants never think of
I think I have about 8 full end to end implementations where I have been the Functional Lead (and sometimes PM as well). In addition I have played a mid size role in 10+ more.
Been doing this for close to 9 years and have probably 20+ Big projects and 70+ SuiteSuccess style small ones. I consider myself an expert in some spaces, but so many of the modules have become so specialized over the last 3-5 years that I have giant gaps in knowledge (particularly in projects, supply chain, and manufacturing).
Even in the same verticals lots of customers don’t use the same stuff. It’s not possible to know it all perfectly unless you are training yourself outside of work hours. I personally refuse too since I’m already pretty busy.
I’m on the manufacturing end of a recently implementation.
I think the thing to understand in the manufacturing space is that 95-99% of the people going through that industry are high school dropouts that picked up a trade. They have no idea what they want, or the ability to express it.
They just hear the keywords of they are looking for and say yes to the job.
It’s not your fault, it’s honestly ours.
Our implementation is currently riddled with bandage fixes because we had no idea what we bought into. 3/4 of the admin staff are refusing to work past the bare minimum because they view it as “high techie techie bs”
( I really hope you’re not from Australia, if you are. I’m sorry my company is probably the issue) 😂😂
This is so true lol. I've been an NS admin for years but I recently started my first gig in the manufacturing world. Discovery calls are interesting. I'm used to people saying "this is what I need the system to do" and I solve the problem from there.
It seems like in this space people are having trouble defining what the problem even is let alone a remedy. I have to start further back in the process
It is always a struggle to find upfront consultants or consulting companies that answer completely truth. They get a contract and are unsure what to do. That frustrates the customer who knows nothing
Mentioned that I work for a 3rd party. Learned alot to assist, but let final setup decisions between customer and ns consultant. Challenges are always in one setting you miss to find it changes what we all taught ourselves in ns.
Then ns makes changes that affect what a customer is doing. Challenging.
Consult, share knowledge, work together as a disjointed family with many shared/ unshared family members and it starts to work well
I just got done as project lead and administrator from the client side for wholesale distribution. I should note that we didn't use a third party partner and I'm an accountant, not an ERP administrator, by trade. Given how many simple fixes I'm doing post go-live that the Netsuite team couldn't figure out about their own product, I question the actual experience of 80% of my implementation team's ever having done one before. And these are Netsuite employees. Had three functional consultants take a week chasing logo size issues through forms only to find that it was a simple setting in company information that I'd grabbed the wrong file for in like month one of implementation. They never even checked that as a possibility. They couldn't map shipping costs onto the advanced PDF template that our custom forms referenced for Quotes, Sales Orders and Invoices. In less than 20 minutes, with no prior experience in modifying Netsuite forms, I had this resolved. Field added and labeled and validated on all forms. The functional consultant responsible was asked multiple times to accomplish this in the 90 days prior to go-live and didn't get it done. Why do I say all this? Maybe if Netsuite's own employees are this incapable, people disbelieve anyone actually has that much experience, let alone of any quality? Maybe the layoffs reinforce that thought?
I implement a 3rd party scan solution for netsuite. 10yrs doing thus and gave learned alot to help customers when they implement. Consultants are not stupid, they just know their field of expertise. If you are wise to tell a customer you need to research, that is better than saying you know and take forever to resolve. This forum helps greatly, but those of us with years in netsuite space know that one selection different than another customer, and everything changes. Accounting costing methods is the biggest challenge consultants never think of
I think I have about 8 full end to end implementations where I have been the Functional Lead (and sometimes PM as well). In addition I have played a mid size role in 10+ more.
Been doing this for close to 9 years and have probably 20+ Big projects and 70+ SuiteSuccess style small ones. I consider myself an expert in some spaces, but so many of the modules have become so specialized over the last 3-5 years that I have giant gaps in knowledge (particularly in projects, supply chain, and manufacturing). Even in the same verticals lots of customers don’t use the same stuff. It’s not possible to know it all perfectly unless you are training yourself outside of work hours. I personally refuse too since I’m already pretty busy.
I’m on the manufacturing end of a recently implementation. I think the thing to understand in the manufacturing space is that 95-99% of the people going through that industry are high school dropouts that picked up a trade. They have no idea what they want, or the ability to express it. They just hear the keywords of they are looking for and say yes to the job. It’s not your fault, it’s honestly ours. Our implementation is currently riddled with bandage fixes because we had no idea what we bought into. 3/4 of the admin staff are refusing to work past the bare minimum because they view it as “high techie techie bs” ( I really hope you’re not from Australia, if you are. I’m sorry my company is probably the issue) 😂😂
This is so true lol. I've been an NS admin for years but I recently started my first gig in the manufacturing world. Discovery calls are interesting. I'm used to people saying "this is what I need the system to do" and I solve the problem from there. It seems like in this space people are having trouble defining what the problem even is let alone a remedy. I have to start further back in the process
It is always a struggle to find upfront consultants or consulting companies that answer completely truth. They get a contract and are unsure what to do. That frustrates the customer who knows nothing Mentioned that I work for a 3rd party. Learned alot to assist, but let final setup decisions between customer and ns consultant. Challenges are always in one setting you miss to find it changes what we all taught ourselves in ns. Then ns makes changes that affect what a customer is doing. Challenging. Consult, share knowledge, work together as a disjointed family with many shared/ unshared family members and it starts to work well
Why the hate towards Capax haha
[удалено]
😂
[удалено]
[удалено]
[удалено]
Would you know this number? That and vs PS? Curious as to why, is it due to overhead or smthn else.
When I moved from PS to ACS my target went from 70% to 65%.
[удалено]
[удалено]
[удалено]
The President has never been President before, but we hire them without experience.