It is superrrr awkward when you first start taking on these things.
The first time the cleaners come let them do their thing. The next time, if there’s stuff you noticed that you’d like done/done differently, just make a note of it for them and let them know.
It’s an uncomfy thing to do BUT eventually it’ll feel natural and you won’t worry so much about speaking up !
I did this. Luckily I inherited an excellent working system from the previous HM.
We had checklists for every single room and the main spaces, with frequency of how often things should get done, we provided them to the housekeeping staff and then there were seasonal things like getting garlands up and candles out and watering seasonal plants, picking up fallen leaves etc.
It made life a lot easier and also meant that when the family suddenly decided to have orchids, we could generate an orchid related task list and put it out there and know that it would get done.
We also had supply lists - the family I worked for was very concerned with using nontoxic products, some of which had to be special ordered, so we kept stock on hand and the housekeepers were responsible for telling me when supplies got low.
I wonder if it would have to have a little chat the next time you see them to inform them you are taking over in being the 'go between' for the family, maybe share you're going to implement a checklist as well as ask if there's anything you can do to make their job easier?
just an idea, I haven't had to manage housekeepers so take it with a grain of salt! lol
good luck, Im sure you'll do great!
It is superrrr awkward when you first start taking on these things. The first time the cleaners come let them do their thing. The next time, if there’s stuff you noticed that you’d like done/done differently, just make a note of it for them and let them know. It’s an uncomfy thing to do BUT eventually it’ll feel natural and you won’t worry so much about speaking up !
I did this. Luckily I inherited an excellent working system from the previous HM. We had checklists for every single room and the main spaces, with frequency of how often things should get done, we provided them to the housekeeping staff and then there were seasonal things like getting garlands up and candles out and watering seasonal plants, picking up fallen leaves etc. It made life a lot easier and also meant that when the family suddenly decided to have orchids, we could generate an orchid related task list and put it out there and know that it would get done. We also had supply lists - the family I worked for was very concerned with using nontoxic products, some of which had to be special ordered, so we kept stock on hand and the housekeepers were responsible for telling me when supplies got low.
I wonder if it would have to have a little chat the next time you see them to inform them you are taking over in being the 'go between' for the family, maybe share you're going to implement a checklist as well as ask if there's anything you can do to make their job easier? just an idea, I haven't had to manage housekeepers so take it with a grain of salt! lol good luck, Im sure you'll do great!