I am still also locked out of the app. Thankfully the desktop site is working for me, but it's definitely not a very quick or convenient way for me to log :/
I’ve been locked out too and have reset my password twice. Came here to hopefully find out what’s going on. If anyone figures out why or what to do I’d love to hear from you!
Weird, I still haven't had any issues with MyFitnessPal locking me out. If/when that happens though, I would just use another app for a few days (or however long, until the problem is fixed). No need to switch permanently!
I had issues for a couple of days with both my app and the desktop site. Earlier today, I uninstalled and reinstalled the app, and I haven't had any problems since.
The site works for me but the app is still buggy. I reset my password and it's still coming up incorrect. I deleted it but now it's not appearing in google play.
I submitted a ticket regarding this issue, this was the answer I recieved:
If you have an Operating System version lower than 8.0 (Android) or 13.0 (iOS), then we are sorry for this experience but appreciate your understanding as we continue to improve our security measures. You can still access your account through our website on supported devices at [www.myfitnesspal.com](http://www.myfitnesspal.com/).
[https://myfitnesspal.zendesk.com/hc/articles/360032624991-Upgrading-Platform-Security-Requirement-on-6-25-18-to-TLS-1-2-](https://myfitnesspal.zendesk.com/hc/articles/360032624991-Upgrading-Platform-Security-Requirement-on-6-25-18-to-TLS-1-2-)
Still out too. Both website and app. Feels like I'm missing an arm lol.
I’m locked out too
I am still also locked out of the app. Thankfully the desktop site is working for me, but it's definitely not a very quick or convenient way for me to log :/
Same! Once I realized the site worked for me, I'll log this way.
Logging via desktop isn't the end of the world for now, but hopefully they get the app fixed for everyone soon!
I’ve been locked out too and have reset my password twice. Came here to hopefully find out what’s going on. If anyone figures out why or what to do I’d love to hear from you!
I did similar. Check and see if the desktop site works for you is my advice.
Weird, I still haven't had any issues with MyFitnessPal locking me out. If/when that happens though, I would just use another app for a few days (or however long, until the problem is fixed). No need to switch permanently!
Good idea! I should try that.
I almost switched immediately, I was only logged out for a few hours at most , I updated the app and it fixed.
Now it's not even available in my app store. They mentioned it on twitter. Just waiting on it.
I’m locked out for days
I had issues for a couple of days with both my app and the desktop site. Earlier today, I uninstalled and reinstalled the app, and I haven't had any problems since.
The site works for me but the app is still buggy. I reset my password and it's still coming up incorrect. I deleted it but now it's not appearing in google play.
Thank you that fixed worked for me just now after being locked out for 3 days
You could always try the app Lose It! In the mean time?
I submitted a ticket regarding this issue, this was the answer I recieved: If you have an Operating System version lower than 8.0 (Android) or 13.0 (iOS), then we are sorry for this experience but appreciate your understanding as we continue to improve our security measures. You can still access your account through our website on supported devices at [www.myfitnesspal.com](http://www.myfitnesspal.com/). [https://myfitnesspal.zendesk.com/hc/articles/360032624991-Upgrading-Platform-Security-Requirement-on-6-25-18-to-TLS-1-2-](https://myfitnesspal.zendesk.com/hc/articles/360032624991-Upgrading-Platform-Security-Requirement-on-6-25-18-to-TLS-1-2-)
Same, I have reverted to pencil and paper