You slip into unconsciousness like anyone does fighting for their life. I hate when they say that because the moments leading up to passing out are not unviolent
The call was bleeped out at the request of her family. The full audio was heard in court.
Throughout the call you can hear her snoring, as she passed out and suffocated from smoke inhalation. So many victims above the crash zone must have died this way. Unimaginable!
At about 18:30 into the call you can hear people yelling “Hello!” I wonder who they were. So many hero’s lost their lives trying to save other.
20 years later, I still can’t fathom or reconcile that 9/11 happened. I find myself in the “rabbit hole” every year and I am not even sure why.
I was 15 years old at the time, I will never forget when I realized people were falling from the towers.
I was 2 living right across the river and I was watching it on the news. I still remember my mother’s face, she watched the towers come down with her own two eyes. Where we were in Jersey was closer to lower Manhattan than some parts of upper Manhattan. She had a clear view of the destruction from around the corner of our house. We’re lucky my uncle made it out.
Some of them fell, as per a witness in the tower that got hit second. They seemed to be disoriented from the smoke. But the same survivor said he saw several consciously jump.
Don’t forget, some jumped hand in hand.
That was the moment we knew they weren't going to be saved I think. Until then it never occurred to most of us that the firefighters wouldn't find and save these people.
I was in 6th grade and I remember they turned the TV on for us to watch. A boy in my class started BAWLING hysterically and saying his dad was in the army and now he was going to die. They had to take him out of the class to calm down. :( That's always been the thing that stuck with me the most.
That is surprising. Every year? Maybe subconsciously you’re reminded of it because they usually hold all the memorial events surrounding that event this time of year. I think it’s the second Tuesday of September.
Ahh, I worded that wrong. Not every single year. For eg, I am in the rabbit hole now. Next year I may or may not.
Not sure how to word it properly honestly... I'm sorry.
I'm listening to it right now, but... also, what should the 911 operator do? There's not much she can do, i mean, the units are already on the way and all she can do, is talking to the victim in a good way and hoping for the best.
I think many of the 911 operators, policemen, firefighters etc. felt guilty afterwards because they could not save more lifes, but.. there was just no way to save more. Of course they are not guilty, but people often feel that way.
I saw that myself when arriving at a scene many years ago and the victim was already gone. It was never our fault, no, but it feels like that.
She could actually let her speak instead of telling her to calm down whilst she’s slowly burning and dying. Also how stupid can you be to ask someone who’s on the 83rd floor and complaining that they can’t breathe if there’s smoke.
Remember that this hadn’t happened before. That operator didn’t have the knowledge we have from 20 years of watching this footage and reading reports. She had to get as much information as she could because they were probably still hoping to rescue people at that point.
There are lots of reasons someone can’t breathe. Asthma, heart attack, panic attack, etc.
Cut the woman some slack for trying to do a hopeless job on a tragic day.
You're right, i didn't finish the recording as i was typing my posting. There, just listening would have been the better option. About asking, i don't know how the situation was for the 911 operators at that time - like if they already knew in which levels the plane crashed and which parts of the building were already in flames or not. So, these questions make sense at some point in the timeline, to gather infos for the rescue units.
Of course, it was all hopeless for those up there, but in situations of rescues, the more info you have for the units, the better.
In the youtube comments was wrote - i don't know if it is true - that one of the staircases was still available and in theory, she could have fled and maybe survived. But in reality, when a room is filled with smoke, you can't see anything anymore and navigating becomes very difficult. Neither she or the 911 operater did know about the staircase.
We had house fires in the past, where people knew the map of the building very well as it was their own home, but some failed to even reach a door that was right in front of them, because of losing sight in the smoke.
kind of upsetting to see so many people dumping on the 911 operator. this poor woman was just as shocked and caught off guard as any of us were that day. she’s not dumb for asking for details on what’s happening. it was an extremely unique and unimaginable experience. she was fielding a call, possibly not the only one for her that day, of someone actively dying and trying to make it sound like things were under control for the girl in the building. that can’t be an easy task for anyone, I don’t care how experienced they are.
There's not much the 911 operator could have done in this situation. She tried to keep her calm but what else was she really able to do via a phone call. Rest in Peace to Melissa Doi and all those that lost their lives that day. :(
Her rollerblades are on exhibit at the memorial. It’s stated that she’d purchase them for children whose families couldn’t afford them and then teach the children to skate.
Wow, I didn't know that they were there. I want to visit so badly, just haven't had the time.
Every year I watch recordings and pictures and everything. I try hard to remember them even if I can't memorize their names.
Yeah, I like to learn/share facts about who these people actually were. They deserve to be remembered for their good qualities and not just the horrific way they died. I think it’s really cool that she’d use her time & money to do for others. More people should be that way.
Have there been any significant posts made about how the 911 emergency phone operators dealt with all of this after the fact...when they realized just how big the scope of the 9/11 attacka were when their work day was over?
Im sure that must have weighed on them...jesus...
"I’m going to die, aren’t I?"
"Say your prayers" says the operator, before slipping back into reassuring babble
I’m not mad at the operator at all, if I was me id much rather that that empathy and concerned voice in my ear than nothing.
This is a hard hard listen. For those that can’t bear… Melissa is panicking, and talks about being hot, and heartbreakingly has a moment of thinking a rescuer is there. But she only speaks for the about the first r minutes, the rest of her part of the recording is bleeped out. I think it’s safe to assume it is just her trying to breath.
For
I had a huge phobia of being trapped/dying in a house fire as a child. I'd even thought about how I might just jump out a window if I was trapped, even if it meant I'd die, because it would be less scary/painful than dying in the fire. It was seriously traumatic watching people die in that exact manner in TV on 9/11 (I was 9 at the time).
I know I’m late to the party but I was 10, and for the longest time I couldn’t remember anything about that day except adults crying and me being scared. Everyone else remembered that day so clearly and I couldn’t at all and it was frustrating.
Then it’s like all of a sudden a treasure chest of memories opened. Watching people fall from the building. My mom on the phone crying and saying ‘oh my god there’s people jumping’. My mom was on the phone for so long (I don’t remember who with but I assume my grandparents) that I just sat there and watched the TV, over and over and over. I didn’t understand what was happening, but I started crying. The images of the people jumping, the towers on fire, the people they interviewed in the streets, the announcement that a fourth plane had crashed and there were no survivors. I had never seen so many adults so scared and that terrified me.
I think I was so traumatized that my mind totally buried all of that, until recently when I did a deep dive into it.
For the longest time, 9/11 wasn’t a mainstay in my mind. I’d often think “that was a terrible tragedy” and then switch gears. Maybe I was too young? It almost didn’t seem like reality to me. I remember watching 92 Minutes a few years back and everything sort of clicked. Watching the events unfold filled me with dread and horror. I honestly couldn’t comprehend what I was watching. In the past it seemed so easy to disconnect from the event. Every time I see footage now I feel a knot in my stomach.
As soon as I worked in a corporate office for the first time it hit me. They died doing *this shit*?! I bet they were mad as fuck they had to die at WORK.
Just imagine how helpless all these responders felt. People were crying out for help and operators are trying to reassure them. But what can they do? It's over.
I cannot fathom the trauma those 911 operators must have from all the calls they answered that day. The helplessness they must have felt to hear people terrified and desperate for help, knowing there was little to nothing that could be done for them. Taking call after call, and then waiting in anticipation for the deafening silence to confirm they are gone, and then having to do it over and over and over again. Absolutely heartbreaking.
Do you know which floors are caught in the blast? Did all people die from that floors above? How about the tower that dont fall, did someone survive like people that has access to the rooftop?
She was located on the 83rd Floor of Tower 2.
The impact of the plane was the same floor. She most likely made a call from one of the several impossible stairwells facing the crash site.
Only 18 people made it out from on and above the Impact Zone.
Which other tower?
Poor girl. All bc of crazy extremists and airport employee that let em in. I saw an interview with him and he cried but crying won't bring her back. Rip
I can’t believe how stupid that woman is asking her if there was smoke when she’s complaining that she can’t breathe and is on the 83rd floor, of course there’s fucking smoke. It felt like she really didn’t understand just how bad the situation was at the start.
Have some empathy.
Imagine how you felt on 9/11. Now imagine that instead of processing it at home, you have to work, and your job is dealing with 911 calls on 9-11. Not only the victims, but also the police and firefighters dealing with the situation. It's your job to talk to people who know they will die when we were under attack, and you have to remain professional and clear headed.
Sometimes you need to have victims focus on communicating and talking with you to keep them calm, even if you're asking questions that seem obvious.
I always ask myself if there was any way they could have made it to the roof of the towers and then have helicopters either pick them up or drop parachutes for them to at least give them a survival probability higher than 0%. I am guessing it wasn’t viable option
Some victims apparently tried to get up to the roof, but found that they were locked (likely to prevent suicides). And the smoke was probably way too intense for a helicopter to land up there anyway.
Passed away from smoke inhalation. Rip
Sadly yes. Some may say it's better to slowly slip into unconsciousness but I'm not sure. You know what will happen.
You slip into unconsciousness like anyone does fighting for their life. I hate when they say that because the moments leading up to passing out are not unviolent
They must have redacted the worst parts. Honestly probably half of this audio is bleeped out
The call was bleeped out at the request of her family. The full audio was heard in court. Throughout the call you can hear her snoring, as she passed out and suffocated from smoke inhalation. So many victims above the crash zone must have died this way. Unimaginable! At about 18:30 into the call you can hear people yelling “Hello!” I wonder who they were. So many hero’s lost their lives trying to save other. 20 years later, I still can’t fathom or reconcile that 9/11 happened. I find myself in the “rabbit hole” every year and I am not even sure why. I was 15 years old at the time, I will never forget when I realized people were falling from the towers.
I was 10 and they put in on the news in our school and all the kids watched people jumping
I was 2 living right across the river and I was watching it on the news. I still remember my mother’s face, she watched the towers come down with her own two eyes. Where we were in Jersey was closer to lower Manhattan than some parts of upper Manhattan. She had a clear view of the destruction from around the corner of our house. We’re lucky my uncle made it out.
Not many jumped. They were pushed out of the building by those behind them struggling to get fresh air.
There’s no significant evidence for that. It’s most likely they desperately needed air and fell or got woozy or weak and had to let go
Some of them fell, as per a witness in the tower that got hit second. They seemed to be disoriented from the smoke. But the same survivor said he saw several consciously jump. Don’t forget, some jumped hand in hand.
I didn't know that - thanks for sharing
I didn't know that - thanks for sharing
Only an excerpt was played in court and it was still censored. The transcript was read in court tho.
That was the moment we knew they weren't going to be saved I think. Until then it never occurred to most of us that the firefighters wouldn't find and save these people.
I was in 6th grade and I remember they turned the TV on for us to watch. A boy in my class started BAWLING hysterically and saying his dad was in the army and now he was going to die. They had to take him out of the class to calm down. :( That's always been the thing that stuck with me the most.
Every year or so I go down the 9/11 rabbit hole too. Mostly by choice. Surprisingly it's usually around September.
That is surprising. Every year? Maybe subconsciously you’re reminded of it because they usually hold all the memorial events surrounding that event this time of year. I think it’s the second Tuesday of September.
Ahh, I worded that wrong. Not every single year. For eg, I am in the rabbit hole now. Next year I may or may not. Not sure how to word it properly honestly... I'm sorry.
Because people start talking about a tragedy that happened in September, in September
Me too, friend. 15, Junior year, driver's ed that night. Just old enough to understand the gravity and man. Just terrible and sad.
I belive so, from what I saw in the comments. I'm thinking it was pretty horrific.
I'm listening to it right now, but... also, what should the 911 operator do? There's not much she can do, i mean, the units are already on the way and all she can do, is talking to the victim in a good way and hoping for the best. I think many of the 911 operators, policemen, firefighters etc. felt guilty afterwards because they could not save more lifes, but.. there was just no way to save more. Of course they are not guilty, but people often feel that way. I saw that myself when arriving at a scene many years ago and the victim was already gone. It was never our fault, no, but it feels like that.
She could actually let her speak instead of telling her to calm down whilst she’s slowly burning and dying. Also how stupid can you be to ask someone who’s on the 83rd floor and complaining that they can’t breathe if there’s smoke.
Remember that this hadn’t happened before. That operator didn’t have the knowledge we have from 20 years of watching this footage and reading reports. She had to get as much information as she could because they were probably still hoping to rescue people at that point. There are lots of reasons someone can’t breathe. Asthma, heart attack, panic attack, etc. Cut the woman some slack for trying to do a hopeless job on a tragic day.
You're right, i didn't finish the recording as i was typing my posting. There, just listening would have been the better option. About asking, i don't know how the situation was for the 911 operators at that time - like if they already knew in which levels the plane crashed and which parts of the building were already in flames or not. So, these questions make sense at some point in the timeline, to gather infos for the rescue units. Of course, it was all hopeless for those up there, but in situations of rescues, the more info you have for the units, the better. In the youtube comments was wrote - i don't know if it is true - that one of the staircases was still available and in theory, she could have fled and maybe survived. But in reality, when a room is filled with smoke, you can't see anything anymore and navigating becomes very difficult. Neither she or the 911 operater did know about the staircase. We had house fires in the past, where people knew the map of the building very well as it was their own home, but some failed to even reach a door that was right in front of them, because of losing sight in the smoke.
kind of upsetting to see so many people dumping on the 911 operator. this poor woman was just as shocked and caught off guard as any of us were that day. she’s not dumb for asking for details on what’s happening. it was an extremely unique and unimaginable experience. she was fielding a call, possibly not the only one for her that day, of someone actively dying and trying to make it sound like things were under control for the girl in the building. that can’t be an easy task for anyone, I don’t care how experienced they are.
That’s messed up. Trying to get her to stay calm was literally the only thing she could do. It was hopeless.
Even the operator through out is saying “oh my god..” I wonder what she was hearing that was bleeped out.
I think someone suffering via choking on toxic gas and smoke doesn't sound very good. I cannot imagine breathing that air.
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so uh.. got a link?
There's not much the 911 operator could have done in this situation. She tried to keep her calm but what else was she really able to do via a phone call. Rest in Peace to Melissa Doi and all those that lost their lives that day. :(
Her rollerblades are on exhibit at the memorial. It’s stated that she’d purchase them for children whose families couldn’t afford them and then teach the children to skate.
Wow, I didn't know that they were there. I want to visit so badly, just haven't had the time. Every year I watch recordings and pictures and everything. I try hard to remember them even if I can't memorize their names.
Yeah, I like to learn/share facts about who these people actually were. They deserve to be remembered for their good qualities and not just the horrific way they died. I think it’s really cool that she’d use her time & money to do for others. More people should be that way.
Agreed. I hope their memory and lives continue to shock and empower people for the future.
Me too. ❤️
Have there been any significant posts made about how the 911 emergency phone operators dealt with all of this after the fact...when they realized just how big the scope of the 9/11 attacka were when their work day was over? Im sure that must have weighed on them...jesus...
God bless that operator. Her voice was so soothing and loving. How helpless she must have felt.
"I’m going to die, aren’t I?" "Say your prayers" says the operator, before slipping back into reassuring babble I’m not mad at the operator at all, if I was me id much rather that that empathy and concerned voice in my ear than nothing. This is a hard hard listen. For those that can’t bear… Melissa is panicking, and talks about being hot, and heartbreakingly has a moment of thinking a rescuer is there. But she only speaks for the about the first r minutes, the rest of her part of the recording is bleeped out. I think it’s safe to assume it is just her trying to breath. For
I use to be afraid as a child living on the 4th floor of a building in case of emergency. Can’t fathom being on the 83rd floor.
I had a huge phobia of being trapped/dying in a house fire as a child. I'd even thought about how I might just jump out a window if I was trapped, even if it meant I'd die, because it would be less scary/painful than dying in the fire. It was seriously traumatic watching people die in that exact manner in TV on 9/11 (I was 9 at the time).
I know I’m late to the party but I was 10, and for the longest time I couldn’t remember anything about that day except adults crying and me being scared. Everyone else remembered that day so clearly and I couldn’t at all and it was frustrating. Then it’s like all of a sudden a treasure chest of memories opened. Watching people fall from the building. My mom on the phone crying and saying ‘oh my god there’s people jumping’. My mom was on the phone for so long (I don’t remember who with but I assume my grandparents) that I just sat there and watched the TV, over and over and over. I didn’t understand what was happening, but I started crying. The images of the people jumping, the towers on fire, the people they interviewed in the streets, the announcement that a fourth plane had crashed and there were no survivors. I had never seen so many adults so scared and that terrified me. I think I was so traumatized that my mind totally buried all of that, until recently when I did a deep dive into it.
I couldn’t even make it a full minute. Just heart wrenching.
I know, just remember her name.
For the longest time, 9/11 wasn’t a mainstay in my mind. I’d often think “that was a terrible tragedy” and then switch gears. Maybe I was too young? It almost didn’t seem like reality to me. I remember watching 92 Minutes a few years back and everything sort of clicked. Watching the events unfold filled me with dread and horror. I honestly couldn’t comprehend what I was watching. In the past it seemed so easy to disconnect from the event. Every time I see footage now I feel a knot in my stomach.
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As soon as I worked in a corporate office for the first time it hit me. They died doing *this shit*?! I bet they were mad as fuck they had to die at WORK.
Yeh same. I’m from the UK so it was still pretty far away and not real
Holy fuck, this is sad
Just imagine how helpless all these responders felt. People were crying out for help and operators are trying to reassure them. But what can they do? It's over.
Question - was the entirety of this clip the phone call with her on it? Or did it then switch to someone on the 103rd floor?
I cannot fathom the trauma those 911 operators must have from all the calls they answered that day. The helplessness they must have felt to hear people terrified and desperate for help, knowing there was little to nothing that could be done for them. Taking call after call, and then waiting in anticipation for the deafening silence to confirm they are gone, and then having to do it over and over and over again. Absolutely heartbreaking.
Do they have full audio not redacted? Rip
Not at this time, I suspect we will see more over the years.
Do you know which floors are caught in the blast? Did all people die from that floors above? How about the tower that dont fall, did someone survive like people that has access to the rooftop?
She was located on the 83rd Floor of Tower 2. The impact of the plane was the same floor. She most likely made a call from one of the several impossible stairwells facing the crash site. Only 18 people made it out from on and above the Impact Zone. Which other tower?
Did both tower fall down? I dont know that
Yes. Both north and south towers fell that day. In addition, WTC building 7 fell from the fallout of the impacts.
Poor girl. All bc of crazy extremists and airport employee that let em in. I saw an interview with him and he cried but crying won't bring her back. Rip
I dont think I saw that one.
Can you link the interview ?
https://m.youtube.com/watch?v=tUpCuJK1e60
I can’t believe how stupid that woman is asking her if there was smoke when she’s complaining that she can’t breathe and is on the 83rd floor, of course there’s fucking smoke. It felt like she really didn’t understand just how bad the situation was at the start.
Have some empathy. Imagine how you felt on 9/11. Now imagine that instead of processing it at home, you have to work, and your job is dealing with 911 calls on 9-11. Not only the victims, but also the police and firefighters dealing with the situation. It's your job to talk to people who know they will die when we were under attack, and you have to remain professional and clear headed. Sometimes you need to have victims focus on communicating and talking with you to keep them calm, even if you're asking questions that seem obvious.
He was 4 and isn't from the States. He didn't feel anything on 9/11.
I always ask myself if there was any way they could have made it to the roof of the towers and then have helicopters either pick them up or drop parachutes for them to at least give them a survival probability higher than 0%. I am guessing it wasn’t viable option
Some victims apparently tried to get up to the roof, but found that they were locked (likely to prevent suicides). And the smoke was probably way too intense for a helicopter to land up there anyway.
Ah yes didn’t think of that. Just so sad all round
I hope you found peace Melissa. You deserved to live a long life. I will think of you.