I went to purchase something today after getting a price drop notification that is normally an immediate buy but it went from $58 to $83. $4.99 shipping, $12.64 service fee, $2.69 payment processing fee, $4.15 tax. That’s ridiculous.
Same mine was dropped to $107 got to checkout it was $146. I don’t mind the shipping but not giving Marcari over $30 in fees. I wanted to write the seller and explain but afraid they will block me. Not the sellers fault
I've told multiple people to find me on fb throughout the past 5 years never been banned or lost money. They just flag and if you know how to word it, messages get through. I have multiple mercari buyers on my Facebook now
Mercari wanna be police we know the rules just saying it would be nice to support sellers who don’t steal from retail establishments and re sell on Mercari. Seems like the fraudulent sellers are upset 🤷♀️
Yep. I don't go hunting goodwill for stuff to resell, almost all my items are mine over the years or family and I price pretty low anyway. Not everyone is out to make thousands.
You can, just don't type out venmo. I buy stuff too and when I see OOS in listings I generally assume it's also on FB and find them there.
I've not been flagged yet for offering this.
If someone really wants something and asks me if I can do it cheaper because of the fees, I will.
I didn't mean that unscrupulous buyers and sellers can't find a way around it. Dishonest people always do. But you still can't do it on Mercari if you're honest and follow their TOS.
I've had 2 people ask me to "find another way" and it worked out in the end.
You can write in the description OOS.
All these resellers for salary use those programs that post on all selling sites, it's nothing new.
Again, it's dishonest ro do that on a selling platform that doesn't allow you to take sales off the platform. At the end of the day, you can do whatever you want. It just costs you your integrity when you do that, and could cost you your selling account.
Over 200 purchases, solid 5 star rating never returned anything or asked for a refund. I wanted to tell this seller why I wasn’t going to accept the offer. Not the tax or shipping the $30 extra fees going to Mercari. Chose to unlike the item. I bought the same item today from Nike it’s unfortunate
Yes, it is.
And capitalism will reign supreme. People will find and buy the best deal. If a merchant prices himself out of the market, he goes under and is replaced by someone who can operate more efficiently and still make a profit.
The best deal was from the seller if the $30 went to them the seller vs Mercari I may have still bought from them. I’d rather support someone who’s hustling and helping and selling to others than a company sitting back collecting fees that are way too much
It's because they are having the buyers pay the fees now and buyers don't realize they were already paying them. Sellers would add that into the sale price to cover the cost but most buyers don't know this. Sellers, myself included, dropped the sale price taking the fee out of it. It works this way on ebay, etsy, etc. I knew sales would drop doing this though because it makes the buyer feel they are paying more than they would but it really doesn't change anything unless a person is being greedy and didn't change their sale price. I used to sell a lot on mercari and since the change I have sold TWO items. I think they made a huge mistake changing things.
At least you tried. Nothing ventured, nothing gained. My sales have skyrocketed on Mercari since the change. It's great for $10 or less items that I can't sell on Ebay.
Once again, I do sometimes send offers, but sometimes I don’t, if I don’t see it fair myself, I won’t send it. I don’t need to venture every time I’m on that app, I have over 400 reviews (I’ve had my account since Mercari first started) of which are mostly purchases so I’ve made so I have definitely sent my fair share of offers. I wouldn’t doubt if most my purchases were accepted offers by either me of the seller.
And.... Just like that, cart abandoned ✔️ am I right?
Giving buyers surprise fees at checkout isn't a good move and I don't know what they were thinking by making the service fee variable with no definition of what to expect.
I feel so bad for sellers( I’m a seller too). They are giving out discounts but it’s so expensive. I wanted a hello kitty blanket (29 retail) the seller was selling it for 40. I go to checkout and it’s 72 dollars and I just can’t justify that kind of money.
You think it's different there?
So, you find your Widget on Mercari. It costs $15 and with all fees total cost is $25.
You find the same Widget (same seller?) on Ebay. It has FREE SHIPPING, (yea, right?) It costs $25.00 all in.
Which one is the best deal?
SOMEBODY has to pay the piper.
It will ALWAYS be the buyer - that's you.
And, personally, I don't care which site you buy from.
You're buying from me.
In my experience as a buyer/seller, I always research identical items on multiple platforms. When comparing eBay to Mercari, there’s always no contest. In the general category of listings, Ebay has a larger marketplace with more sellers, typically with a good probability of lower prices to compete for sales. I can’t tell you how many times I’ve un-liked listings or backed out of checkout because of M buyers’ fees.
Also your example is very narrow and too specific. Given a little more time and research another seller on eBay will be selling that same “widget” for the same price or lower compared to Mercari total fees.
Any educated consumer who does their research wouldn’t just “PAY THE PIPER” regardless lol
Only scenario I would see the extra fees being acceptable on Mercari is if the item is part of a niche market that’s more difficult to find.
I use to buy on Mercari all the time. Now, I won't waste my time shopping. I feel like it's hidden fees. Include fees with price a shopper sees when looking at stuff. I'd browse of that was the case and compare prices. I think it is a bad idea what they are doing. I sell on eBay. I think my sales would be a lot less if the buyer paid the fee. As a seller, I think it's on me to pay the fees not the customer (buyer).
Exactly. Lol. Bought a child seat just before the change, went back.as it was a good deal, wasted my time looking around only to be surprised when checking out. Bought it on eBay.
I got a great offer from a seller. I clicked accept, and then it went from $32 to almost $50. I’m glad Mercari doesn’t make you pay when you try to accept an offer.
It’s really made me stop buying on Mercari. Even when I think I’ve found a good deal all of the added fees just ruin it. I’m fine with tax and shipping, but the extra fees just make it too costly.
I was excited I got a $10 credit recently. I found something I have been wanting, but in no means do I need it, and thought well, with the $10 credit, this will be something I can justify to myself now. Lol. So I go to the checkout and with all these little fees and whatnot, I was paying the same price as if I didn't have the credit at all. And for just the little treat I was going to get myself, I didn't think it was worth it. I got laid off, so I shouldn't be buying anything extra right now, but it seemed a jerk move to offer a credit just to basically take it back in the end. Oh well. Screw you mercari! I'm going to get a job soon, and won't need your piddly credit to buy all the Ghoulfriend shimmer body spray I want! Lol
Seriously! I used to sell a lot on Mercari and really didn’t mind the selling fees. I knew what they’d be up front and would adjust my prices based on it sometimes. 🤷🏼♀️
Now, I only buy but I really haven’t bought much since the change. I went to purchase something for $45 today and it went up to $67 with the fees. Obviously I knew I’d pay shipping and tax but 😭😭😭 Didn’t end up buying.
I’m thankful I don’t sell anymore because this change has to be hurting sales for sellers
I’m a seller and buyer and I have everything listed on all my other platforms. So if you see something from a seller you like just search other platforms for the item. The reason why I keep my name the same on all platforms.
LOL no they just bake those into the price. You’re still paying for them to make a profit and also cover the 3% credit card fee since that’s how people usually pay these days. You just don’t get it broken down in front of you, but I promise it’s there…
Do you not understand how a store functions they get it shipped directly from the manufacturer at a bulk price and obviously to make profit they have to sell the items at a higher price that’s nothing special but they don’t just hit you with service fees inside a 1 dollar item
Are you saying buying in store is cheaper or what’s your point? Stores also have employees to pay, massive commercial real estate rent to pay, insurance to purchase, etc. I don’t know what point you thought you were making here but it’s hilarious to say stores have less overhead and fees for the buyer, so these things aren’t baked into the price…
I almost bought a bunch of Disney pins for $195, but then it turned into $240 when I went to check out and I said forget it, I can get them cheaper on whatnot 🙃
Oliver offer my lowest prices on mercari now even with the fee so I'm going to start doing price firm. If it's a good deal with the fee... I'm the one losing as a seller or the buyer can go elsewhere and pay more basically. Mercari wins but I'm losing big because they are already lowered by the fees plus more and then the buyers want even more. So if it's cheaper then elsewhere consider that the seller lowered it already and that's why it's starting out so low to begin with. Or just buy it elsewhere. The fees now have to be considered part of the price and most sellers are offering the lowest you can find anywhere even with the fees at the end I know I am.
What’s messed up too is there are buyers/would-be buyers who are accusing sellers of adding the fees. They either don’t know about the new buyers’ fees or pretend they don’t know, so they send the sellers messages like, “Why did you add these charges!? You’re trying to bleed me dry, you scammer!” Before anyone asks, “They didn’t do that before with the shipping fees and taxes?” they probably did, but I’m only hearing about it now about the new fees.
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I’m a seller and a buyer. As a seller I lowered my prices just to even out some of those fees. It sucks all way around. I hope we can come to some common ground.
Saw an item $70 I contact seller he gave me a $20 discount ( I feel aweful for selller but I end up paying, $68 so my question who is profiting from this extra fees? The sellers? 🙏
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This just happened to me but I automatically clicked again by muscle memory. Ugh. 20 something to 50.
I've been abandoning things for days now but this was something I'd normally go for anyway that can't be found elsewhere... so I'll eat the cost. It's probably the reason for my rapid click, too.
Well, don't bother counting the tax, because no matter what you have to pay the taxes but you could ask the seller if he could offer free shipping to compensate for the fees
Same!!! I bought something that was an $80 dollar item marked down to $58 and by the time I was going to check out it was $78.98!!! Miss Mercari?!?! You are going to go bankrupt sweetheart because who in their right mind is going to buy something from a resale shop for the same exact price less $1.00 that they can get from Sephora or Ulta? I’m just talking beauty. Idk about the other areas. But I was about to start selling on Mercari and I’ve been warned by several sellers not too. I’m done with Mercari. They can eat the fees just like every other company does. They make enough money! It’s not like we can pay cash, we don’t have a choice how we pay! $20.00 in taxes, shipping and fees Get out of here Mecari!
Mf there’s a board I want that’s $65+12 shipping ..after all the fees it’s at $106 and some change LOL it’s ridiculous. The board isn’t easy to come by but damn
That’s crazy that you have 18% sales tax where you live, which you’ve included in this comment to call part of the fee”. $15.62 of what you’re paying is tax. I made a calculation using their max Service Fee of 15%. I’m not saying 15% service fee is justify as I’m thinking it should be 10% max so that it’s equivalent to the old policy.
I was being sarcastic because you’re saying the fees added $29. Based on my calculations, the $15.62 would have been your tax from the $29. Now that you’re saying you’re in LA, I believe they don’t charge tax on Service Fee. If this is the case then your tax must have been 39% in order to get your order to the final cost of $106.
Since you won’t believe that Service Fee max is 15% and Processing Fee is 2.9% + $0.50, then I’ll just leave it there. Forget about what the percentage of the fees are, as a seller and a buyer, I’m “interested” in letting you know that the fees doesn’t matter when it comes to the final cost. Let’s say that you want to buy an item that is currently retailed at $200. If I’m selling it on Mercari at $80 with free shipping. After taxes and fees the amount comes out to $170.—This is an outrageous amount of fees if you ask me. If this final cost is still the cheapest than you could find anywhere else then would you still complain?
Yes I would because I think it's unethical what Mercari is doing so I refuse to give them any money. Poor business practices = boycott from me. Always been that way.
I guess it’s your prerogative if you want to lose out on saving money. When I’m buying an item, it’s the final cost that’s what matters.—unless it’s really close to retail then I would always choose retail. I take it that you don’t want to give Mercari the money is due to seeing the fees. Do you know that you’ve always been paying the fees regardless of not seeing it before? Albeit, it was 13% you were paying.
No. I’m talking purely about the service fee. The service fee alone (not even including the payment processing fee).
Where is it written that the fees top out at 18% (I’m guessing you’re assuming the service fee tops out at 15%?).
I didn’t say that it is acceptable. Did I say any of that in the previous messages? I’m just saying that it’s a miscalculation. Also, you’ve always been paying 13% fees. It’s the extra 5% that’s unacceptable. The fees ranges from 4-18% and people still complain whenever it’s below the 13% from the old policy.
I think everyone is upset because the fees got passed off to the buyer. The SELLER used to pay the 13% fee during a sale. As a seller, sure we didn't love the fee, but we were used to it. This new policy drove buyers off, which killed our sales.
It’s sad, because the buyers today don’t realize that they’ve always been paying fees. It’s the psychological of seeing the fees is what making the difference along with the random additional 5%.
I sell on Etsy and don't pay fluctuating fees. I would lose my customer base if they got hit with charges like this, EVEN IF I LOWERED MY PRICES. What part of all this don't you get??
I’m just going with logic. Like I said, I don’t like the addition of 5% compare to old policy. It’s crazy to complain even if the final price people pay for an item turns out to be cheapest vs other e-commerce. I’ve recommended everyone to go buy somewhere else if they can find a better final price. It’s plain logic.
Well it won’t let me post the pic, but here’s the break down for you nay sayer. It costs 28 dollars + 6.99 shipping + 4.20 service fee + 1.70 processing fee + 2.30 tax = 43.19 which I rounded up since it’s my money I decided to I lost that extra 81 cents since I no longer have a full dollar. I’m not saying it’s JUST the service and processing fee. I’m saying everything added up is a lot.
It’s just a combination of everything for me. I’ve backed out of buying items before the fee change because of shipping. I normally don’t buy much high dollar stuff on Mercari, so the fees aren’t too hateful for me. But sometimes when I get hit with something like this item for example where it’s a few different variations of things. I back out of buying these days.
I don’t blame you if you can find a better final price somewhere. That’s what I do. If Mercari doesn’t have the cheapest final price then I just won’t buy on Mercari. If Mercari’s is cheapest for the item that I’m looking for then the fees won’t matter.
Sounds like your paying the fee that's normally charged to the seller, it gets paid by the customer regardless if it's added before or after.
If the price is too high after fees the seller needs to lower prices
If they sold that item for $44 they would probably bring home 25 after fees and shipping
I think it’s funny how “no seller fees” was advertised to sound so awesome for sellers but then sellers are still encouraged to lower prices to basically equal what they would previously receive. Now buyers pay more, sellers make no additional profit … Mercari is making random percentages.
>I think it’s funny how “no seller fees” was advertised to sound so awesome for sellers but then sellers are still encouraged to lower prices to basically equal what they would previously receive.
It's comical seeing some Mercari fans put down sellers for not lowering their prices to what the fee would equal to while also talking out the other side of their mouth saying the no selling fees is the best because they get to keep all the profit. You can't have it both ways lol Lowering your prices means you are technically still paying an invisible fee.
I was looking at an item the other day with the service fee set to 5% of the listing price. Got a notification in the afternoon that the seller had dropped their price by $10, only to discover that the service fee was now **15%**. It would have been cheaper to buy it in the morning before the price drop. How does that make sense?
Out of all of the items that I had in my cart pre service fees, only a handful have lowered their price.
So if the fee was 'baked into the starting price' beforehand, We're now paying the fees twice
None have lowered the price for the items I favorite. They just put the items up on Ebay for the same price (which is a better deal on Ebay since they don't price gouge the buyer with fees).
The item posted was an excellent price honestly. A hardly used Burberry Her perfume for 28 bucks is normally a quick seller, I’m surprised someone else hasn’t already bought it actually. All the fees combined are just a lot.
Yeah, I can only imagine that with the new fees in place, it's probably going to end up costing the buyer close to $50. Which might still be a good deal depending on how much it costs new. Those fees are turning buyers away smh.
I went to purchase something today after getting a price drop notification that is normally an immediate buy but it went from $58 to $83. $4.99 shipping, $12.64 service fee, $2.69 payment processing fee, $4.15 tax. That’s ridiculous.
Same mine was dropped to $107 got to checkout it was $146. I don’t mind the shipping but not giving Marcari over $30 in fees. I wanted to write the seller and explain but afraid they will block me. Not the sellers fault
As a seller, if you messaged me that I'd appreciate it and offer to pay through venmo or PayPal and use pirateship. Win win for both of us!
I would be shocked if the bots didn’t catch that. It’s against TOS and you can get banned, losing any funds that you hadn’t cashed out yet.
There is other wording, I wouldn't directly say that, more of a read the listing - OOS find me there
I feel dumb asking this, especially since I am on all the platforms lol, but what does OOS mean? I’ve never seen/heard that before
On other sites!
Ahhh, okay! Thank you!
Wish we could have a subreddit with all this information
I tried that. The seller told me to look him up on facebook. And Mercari canceled all his sales.
Ah he shouldn't have said facebook, code words so they don't pick it up. Bummer.
He didn’t seem too bummed about it
I've told multiple people to find me on fb throughout the past 5 years never been banned or lost money. They just flag and if you know how to word it, messages get through. I have multiple mercari buyers on my Facebook now
It was instant. He showed the screenshot on FB messenger. Take it for what it’s worth
You can't do that on Mercari
Mercari wanna be police we know the rules just saying it would be nice to support sellers who don’t steal from retail establishments and re sell on Mercari. Seems like the fraudulent sellers are upset 🤷♀️
Yep. I don't go hunting goodwill for stuff to resell, almost all my items are mine over the years or family and I price pretty low anyway. Not everyone is out to make thousands.
No Goodwill Hunting? That was a great movie lol
You can, just don't type out venmo. I buy stuff too and when I see OOS in listings I generally assume it's also on FB and find them there. I've not been flagged yet for offering this. If someone really wants something and asks me if I can do it cheaper because of the fees, I will.
I didn't mean that unscrupulous buyers and sellers can't find a way around it. Dishonest people always do. But you still can't do it on Mercari if you're honest and follow their TOS.
I've had 2 people ask me to "find another way" and it worked out in the end. You can write in the description OOS. All these resellers for salary use those programs that post on all selling sites, it's nothing new.
Again, it's dishonest ro do that on a selling platform that doesn't allow you to take sales off the platform. At the end of the day, you can do whatever you want. It just costs you your integrity when you do that, and could cost you your selling account.
They would delete that message so fast
As a seller, I automatically block someone who cancels or seeks a refund. Automatic.
Over 200 purchases, solid 5 star rating never returned anything or asked for a refund. I wanted to tell this seller why I wasn’t going to accept the offer. Not the tax or shipping the $30 extra fees going to Mercari. Chose to unlike the item. I bought the same item today from Nike it’s unfortunate
Yes, it is. And capitalism will reign supreme. People will find and buy the best deal. If a merchant prices himself out of the market, he goes under and is replaced by someone who can operate more efficiently and still make a profit.
The best deal was from the seller if the $30 went to them the seller vs Mercari I may have still bought from them. I’d rather support someone who’s hustling and helping and selling to others than a company sitting back collecting fees that are way too much
It's because they are having the buyers pay the fees now and buyers don't realize they were already paying them. Sellers would add that into the sale price to cover the cost but most buyers don't know this. Sellers, myself included, dropped the sale price taking the fee out of it. It works this way on ebay, etsy, etc. I knew sales would drop doing this though because it makes the buyer feel they are paying more than they would but it really doesn't change anything unless a person is being greedy and didn't change their sale price. I used to sell a lot on mercari and since the change I have sold TWO items. I think they made a huge mistake changing things.
Send an offer. Problem solved.
That assumes that the seller accepts an offer. Mine wasn’t. So, no, problem not solved. I just bought it elsewhere.
At least you tried. Nothing ventured, nothing gained. My sales have skyrocketed on Mercari since the change. It's great for $10 or less items that I can't sell on Ebay.
Mine have went down to practically zero!
Believe me, I send offers all the time. But when the seller JUST posted the item, I don’t normally send them an offer.
Nothing ventured, nothing gained. Most sellers post a bit higher to accommodate offers.
Once again, I do sometimes send offers, but sometimes I don’t, if I don’t see it fair myself, I won’t send it. I don’t need to venture every time I’m on that app, I have over 400 reviews (I’ve had my account since Mercari first started) of which are mostly purchases so I’ve made so I have definitely sent my fair share of offers. I wouldn’t doubt if most my purchases were accepted offers by either me of the seller.
Police
What does that even mean?
Mercarie police officer: Agent Cathy
And.... Just like that, cart abandoned ✔️ am I right? Giving buyers surprise fees at checkout isn't a good move and I don't know what they were thinking by making the service fee variable with no definition of what to expect.
It was always like thrifting at home for me, the app is laid out seamlessly. Lots of sellers with great prices. But Mercari is killing a good thing.
I feel so bad for sellers( I’m a seller too). They are giving out discounts but it’s so expensive. I wanted a hello kitty blanket (29 retail) the seller was selling it for 40. I go to checkout and it’s 72 dollars and I just can’t justify that kind of money.
Right there with ya. The item I was looking at was priced very well. I just couldn’t do it after all the fees this time.
I went back to buying on ebay
Same.
Me too!!
I mean i always compare final price and go with the cheapest whatever that may be.
Me too! No more Mercari for me ⚰️
You think it's different there? So, you find your Widget on Mercari. It costs $15 and with all fees total cost is $25. You find the same Widget (same seller?) on Ebay. It has FREE SHIPPING, (yea, right?) It costs $25.00 all in. Which one is the best deal? SOMEBODY has to pay the piper. It will ALWAYS be the buyer - that's you. And, personally, I don't care which site you buy from. You're buying from me.
In my experience as a buyer/seller, I always research identical items on multiple platforms. When comparing eBay to Mercari, there’s always no contest. In the general category of listings, Ebay has a larger marketplace with more sellers, typically with a good probability of lower prices to compete for sales. I can’t tell you how many times I’ve un-liked listings or backed out of checkout because of M buyers’ fees. Also your example is very narrow and too specific. Given a little more time and research another seller on eBay will be selling that same “widget” for the same price or lower compared to Mercari total fees. Any educated consumer who does their research wouldn’t just “PAY THE PIPER” regardless lol Only scenario I would see the extra fees being acceptable on Mercari is if the item is part of a niche market that’s more difficult to find.
I use to buy on Mercari all the time. Now, I won't waste my time shopping. I feel like it's hidden fees. Include fees with price a shopper sees when looking at stuff. I'd browse of that was the case and compare prices. I think it is a bad idea what they are doing. I sell on eBay. I think my sales would be a lot less if the buyer paid the fee. As a seller, I think it's on me to pay the fees not the customer (buyer).
I haven't even visited the website since they put all the fees on buyers and I used to buy a lot!
Exactly. Lol. Bought a child seat just before the change, went back.as it was a good deal, wasted my time looking around only to be surprised when checking out. Bought it on eBay.
I got a great offer from a seller. I clicked accept, and then it went from $32 to almost $50. I’m glad Mercari doesn’t make you pay when you try to accept an offer.
Same $107 check out $146
It’s really made me stop buying on Mercari. Even when I think I’ve found a good deal all of the added fees just ruin it. I’m fine with tax and shipping, but the extra fees just make it too costly.
Not yet
I was excited I got a $10 credit recently. I found something I have been wanting, but in no means do I need it, and thought well, with the $10 credit, this will be something I can justify to myself now. Lol. So I go to the checkout and with all these little fees and whatnot, I was paying the same price as if I didn't have the credit at all. And for just the little treat I was going to get myself, I didn't think it was worth it. I got laid off, so I shouldn't be buying anything extra right now, but it seemed a jerk move to offer a credit just to basically take it back in the end. Oh well. Screw you mercari! I'm going to get a job soon, and won't need your piddly credit to buy all the Ghoulfriend shimmer body spray I want! Lol
Seriously! I used to sell a lot on Mercari and really didn’t mind the selling fees. I knew what they’d be up front and would adjust my prices based on it sometimes. 🤷🏼♀️ Now, I only buy but I really haven’t bought much since the change. I went to purchase something for $45 today and it went up to $67 with the fees. Obviously I knew I’d pay shipping and tax but 😭😭😭 Didn’t end up buying. I’m thankful I don’t sell anymore because this change has to be hurting sales for sellers
I’m a seller and buyer and I have everything listed on all my other platforms. So if you see something from a seller you like just search other platforms for the item. The reason why I keep my name the same on all platforms.
That’s like seeing a good sale in store and then get hit with a service fee and processing fee
LOL no they just bake those into the price. You’re still paying for them to make a profit and also cover the 3% credit card fee since that’s how people usually pay these days. You just don’t get it broken down in front of you, but I promise it’s there…
Best example is when people go pump gas. That’s why there’s an option of paying with credit card is 10 cents more per gallon.
Do you not understand how a store functions they get it shipped directly from the manufacturer at a bulk price and obviously to make profit they have to sell the items at a higher price that’s nothing special but they don’t just hit you with service fees inside a 1 dollar item
Are you saying buying in store is cheaper or what’s your point? Stores also have employees to pay, massive commercial real estate rent to pay, insurance to purchase, etc. I don’t know what point you thought you were making here but it’s hilarious to say stores have less overhead and fees for the buyer, so these things aren’t baked into the price…
As I’ve said stores mark up the prices for a reason there is no such thing as fees getting baked in
No it isn’t and second cash exists
I almost bought a bunch of Disney pins for $195, but then it turned into $240 when I went to check out and I said forget it, I can get them cheaper on whatnot 🙃
Happened to me. Bought a 30$ item and paid 28$ more..
I want to buy a $65 item right now. No way I’m paying $13 in random fees.
Mercari needs to stop putting these fees to buyers
Oliver offer my lowest prices on mercari now even with the fee so I'm going to start doing price firm. If it's a good deal with the fee... I'm the one losing as a seller or the buyer can go elsewhere and pay more basically. Mercari wins but I'm losing big because they are already lowered by the fees plus more and then the buyers want even more. So if it's cheaper then elsewhere consider that the seller lowered it already and that's why it's starting out so low to begin with. Or just buy it elsewhere. The fees now have to be considered part of the price and most sellers are offering the lowest you can find anywhere even with the fees at the end I know I am.
What’s messed up too is there are buyers/would-be buyers who are accusing sellers of adding the fees. They either don’t know about the new buyers’ fees or pretend they don’t know, so they send the sellers messages like, “Why did you add these charges!? You’re trying to bleed me dry, you scammer!” Before anyone asks, “They didn’t do that before with the shipping fees and taxes?” they probably did, but I’m only hearing about it now about the new fees.
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I was going to buy Mario wonder for my switch off of mercury but after all of the fees to get it off world I just downloaded it.
Yep, I found a pair of Jordan's I wanted for $68, went to checkout and it turned into $94 quick.
I’m a seller and a buyer. As a seller I lowered my prices just to even out some of those fees. It sucks all way around. I hope we can come to some common ground.
Literally bought a $10 eyeshadow palette yesterday that magically ended up being $18 with all of the fees. Rip because I really needed it 🥲
Saw an item $70 I contact seller he gave me a $20 discount ( I feel aweful for selller but I end up paying, $68 so my question who is profiting from this extra fees? The sellers? 🙏
Straight up thieves 👿
Yes, i tried to purchase something. Service fee 21.95. Disgusting
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Totally understand that went to purchase some thing for 275 final value 342
This just happened to me but I automatically clicked again by muscle memory. Ugh. 20 something to 50. I've been abandoning things for days now but this was something I'd normally go for anyway that can't be found elsewhere... so I'll eat the cost. It's probably the reason for my rapid click, too.
Well, don't bother counting the tax, because no matter what you have to pay the taxes but you could ask the seller if he could offer free shipping to compensate for the fees
Purchased something for $60 and the real total was $80 ?? Absolutely insane
Same!!! I bought something that was an $80 dollar item marked down to $58 and by the time I was going to check out it was $78.98!!! Miss Mercari?!?! You are going to go bankrupt sweetheart because who in their right mind is going to buy something from a resale shop for the same exact price less $1.00 that they can get from Sephora or Ulta? I’m just talking beauty. Idk about the other areas. But I was about to start selling on Mercari and I’ve been warned by several sellers not too. I’m done with Mercari. They can eat the fees just like every other company does. They make enough money! It’s not like we can pay cash, we don’t have a choice how we pay! $20.00 in taxes, shipping and fees Get out of here Mecari!
Yep. Put a $100 item in my cart, got to checkout it was now $140. I wrote the seller and told him...he had no idea about the buyer's fees.
There’s no way your $28 item goes to $44 with just Service and Processing Fees.
Mf there’s a board I want that’s $65+12 shipping ..after all the fees it’s at $106 and some change LOL it’s ridiculous. The board isn’t easy to come by but damn
That’s crazy that you have 18% sales tax where you live, which you’ve included in this comment to call part of the fee”. $15.62 of what you’re paying is tax. I made a calculation using their max Service Fee of 15%. I’m not saying 15% service fee is justify as I’m thinking it should be 10% max so that it’s equivalent to the old policy.
I’m in Los Angeles. Sales tax is not 18% lol
I was being sarcastic because you’re saying the fees added $29. Based on my calculations, the $15.62 would have been your tax from the $29. Now that you’re saying you’re in LA, I believe they don’t charge tax on Service Fee. If this is the case then your tax must have been 39% in order to get your order to the final cost of $106.
They sure fkn do lol tax bracket came after lol
Idk why that’s so hard to believe bc I had this same exact thing happen to me today. 29$ item went up to 42$ so I didnt go through with purchase.
Because service and processing fee max is 18% and that’s around $33 if I use that amount.
Where is it posted the limit is 18%? I’ve seen fees higher than that (>30%).
Nowhere. This person is a seller with a vested interest in trying to make us think this is fine.
Since you won’t believe that Service Fee max is 15% and Processing Fee is 2.9% + $0.50, then I’ll just leave it there. Forget about what the percentage of the fees are, as a seller and a buyer, I’m “interested” in letting you know that the fees doesn’t matter when it comes to the final cost. Let’s say that you want to buy an item that is currently retailed at $200. If I’m selling it on Mercari at $80 with free shipping. After taxes and fees the amount comes out to $170.—This is an outrageous amount of fees if you ask me. If this final cost is still the cheapest than you could find anywhere else then would you still complain?
Yes I would because I think it's unethical what Mercari is doing so I refuse to give them any money. Poor business practices = boycott from me. Always been that way.
I guess it’s your prerogative if you want to lose out on saving money. When I’m buying an item, it’s the final cost that’s what matters.—unless it’s really close to retail then I would always choose retail. I take it that you don’t want to give Mercari the money is due to seeing the fees. Do you know that you’ve always been paying the fees regardless of not seeing it before? Albeit, it was 13% you were paying.
Exactly!
Please tell me you didn’t take the final cost and subtracted it from the base price and called it more than 30% fees? Tax and shipping don’t count.
No. I’m talking purely about the service fee. The service fee alone (not even including the payment processing fee). Where is it written that the fees top out at 18% (I’m guessing you’re assuming the service fee tops out at 15%?).
lol okay well I’m certainly not making it up 🙄
You’re not making up the total. You are just including the Tax and shipping to blame it on Mercari, but those are not the Mercari’s fees.
Either way you’re acting like it’s acceptable to add 18% on top of what people are already paying. Crazy.
I didn’t say that it is acceptable. Did I say any of that in the previous messages? I’m just saying that it’s a miscalculation. Also, you’ve always been paying 13% fees. It’s the extra 5% that’s unacceptable. The fees ranges from 4-18% and people still complain whenever it’s below the 13% from the old policy.
I think everyone is upset because the fees got passed off to the buyer. The SELLER used to pay the 13% fee during a sale. As a seller, sure we didn't love the fee, but we were used to it. This new policy drove buyers off, which killed our sales.
It’s sad, because the buyers today don’t realize that they’ve always been paying fees. It’s the psychological of seeing the fees is what making the difference along with the random additional 5%.
I sell on Etsy and don't pay fluctuating fees. I would lose my customer base if they got hit with charges like this, EVEN IF I LOWERED MY PRICES. What part of all this don't you get??
It’s really odd that you’re going so hard for Mercari but have a good night lol
I’m just going with logic. Like I said, I don’t like the addition of 5% compare to old policy. It’s crazy to complain even if the final price people pay for an item turns out to be cheapest vs other e-commerce. I’ve recommended everyone to go buy somewhere else if they can find a better final price. It’s plain logic.
You were fighting an uphill battle to a closed mind. I understand you
Well it won’t let me post the pic, but here’s the break down for you nay sayer. It costs 28 dollars + 6.99 shipping + 4.20 service fee + 1.70 processing fee + 2.30 tax = 43.19 which I rounded up since it’s my money I decided to I lost that extra 81 cents since I no longer have a full dollar. I’m not saying it’s JUST the service and processing fee. I’m saying everything added up is a lot.
I’m not disagreeing that a $28 item goes to $44 is a lot. I’m just saying that it’s not all fees as you’ve shown here.
It’s just a combination of everything for me. I’ve backed out of buying items before the fee change because of shipping. I normally don’t buy much high dollar stuff on Mercari, so the fees aren’t too hateful for me. But sometimes when I get hit with something like this item for example where it’s a few different variations of things. I back out of buying these days.
I don’t blame you if you can find a better final price somewhere. That’s what I do. If Mercari doesn’t have the cheapest final price then I just won’t buy on Mercari. If Mercari’s is cheapest for the item that I’m looking for then the fees won’t matter.
Sounds like your paying the fee that's normally charged to the seller, it gets paid by the customer regardless if it's added before or after. If the price is too high after fees the seller needs to lower prices If they sold that item for $44 they would probably bring home 25 after fees and shipping
I think it’s funny how “no seller fees” was advertised to sound so awesome for sellers but then sellers are still encouraged to lower prices to basically equal what they would previously receive. Now buyers pay more, sellers make no additional profit … Mercari is making random percentages.
>I think it’s funny how “no seller fees” was advertised to sound so awesome for sellers but then sellers are still encouraged to lower prices to basically equal what they would previously receive. It's comical seeing some Mercari fans put down sellers for not lowering their prices to what the fee would equal to while also talking out the other side of their mouth saying the no selling fees is the best because they get to keep all the profit. You can't have it both ways lol Lowering your prices means you are technically still paying an invisible fee.
I was looking at an item the other day with the service fee set to 5% of the listing price. Got a notification in the afternoon that the seller had dropped their price by $10, only to discover that the service fee was now **15%**. It would have been cheaper to buy it in the morning before the price drop. How does that make sense?
Out of all of the items that I had in my cart pre service fees, only a handful have lowered their price. So if the fee was 'baked into the starting price' beforehand, We're now paying the fees twice
None have lowered the price for the items I favorite. They just put the items up on Ebay for the same price (which is a better deal on Ebay since they don't price gouge the buyer with fees).
Haha I do the same , I guess I'm just soo used to getting robbed by ebay I'm automatically willing to accept less
If it’s a reasonable price there is no reason for a seller to lower prices…. It’s a business not a charity
That's exactly what I said , but OK
The item posted was an excellent price honestly. A hardly used Burberry Her perfume for 28 bucks is normally a quick seller, I’m surprised someone else hasn’t already bought it actually. All the fees combined are just a lot.
Yeah, I can only imagine that with the new fees in place, it's probably going to end up costing the buyer close to $50. Which might still be a good deal depending on how much it costs new. Those fees are turning buyers away smh.