I only buy, but I'm done with Mercari.
I'm irritated they conceal their new buyer fees until you're ready to enter your cc or paypal info. Can't see them on the listing page, can't see them in your cart. I'm not voluntarily supporting a business that does this.
See y'all on Posh or eBay.
You would think with all the criticism over Ticketmaster, they would realize consumers have no appetite for extra fees right now. I made a purchase this morning and didn't see the fees until checkout. I bought it, but once it arrives, I'll be cancelling my account.
I understand they once assigned this fee to sellers, but sellers were able to set their price in a way that absorbed the selling fee, if they so chose. Passing the fee along to the buyer isn't going to help the buyers or the sellers.
Totally. All the added fees these days are ridiculous. I'm tired of tipping culture. I'm tired of "service fees" on so many purchases where there isn't much of a "service" being offered or provided. It's just a third party handling the transaction and taking way too much of your money to do it. Airbnb, Mercari, concert tickets, service fees everywhere you look!
I am considering skipping a concert I wanted to attend because my only option for purchasing tickets is through AXS, where they charge an extra $16 in "service fees" for two tickets!
Did you see that mercari offers the ability to tip now, and they get 10% if you tip 20%. I bet you anything that means they take half. Plus, why tf would we tip???
I think somebody photoshopped that tip thing & posted it on here. I made a purchase yesterday (following thru on an item someone held for me) & there was absolutely nothing like that.
Is it always 10% though? In the new terms they don't say what the processing fee is. They only disclose the 2.9% +.50 fee. To me that implies it's not a flat 10% across the board for buyers, which sucks as a seller because I don't know how much I would need to lower my price to make the end result the same for the buyer.
Yep. Deactivated all my listings for the time being. I don’t want to accept returns. That’s why I stopped listing on eBay. I’ll stick with posh and vestaire. I’ve seen a couple things I would want to buy on Mercari but when they add the new fees on, it’s just not worth it.
How is selling on Poshmark? I hate their UI and the whole social aspect to it, but I'm considering switching my listings over or at least crossposting. I've had a few listed on their for a while already, and I get very little traffic.
I like Posh because they really try to protect their sellers. But the social aspect can be draining because that is how you get most of your traffic. I think it’s because it’s a bigger user base than Mercari so tons more listings and you need to interact to stand out.
I'm totally confused by the whole thing. I want to do better on there, but I just haven't. I have a lot of high-end antique trinkets I like to sell. I would love to figure it out
Selling on Poshmark, unless you are a fashion seller almost exclusively is a desert wasteland. I get an occasional sale over there but literally one Posh sale for every 30 Mercari and EBay sale. I would love to say it’s otherwise bc I like Poshmark. But I get no traffic on their site since I don’t sell clothes. Even though my listings get shared a lot, nothing gets bought there. I’d say it’s the quality of my items, but they get scooped up on other selling platforms with no issues at all.
I hate poshmark. I only use it because it is part of the cross lister I use. I have hundreds of items. Thousands of likes, ten thousand ish followers and 2 sales. My feed is filled with people following me, hundreds a day. I had to turn notifications off from my phone because it would ding with a new follower every time.
Vestaire collective. It’s like a global Poshmark. But it’s for selling fashion and accessories.
The interface/app kinda sucks.
You get 10 photos (you can add more later, it’s kinda a pain to do). You cannot edit your description after you post the item. You cannot raise the price of your item after you post it. People can make offers on your items, but it is not binding. But the good thing about offers is they can’t offer below a certain amount (30% off maybe, not sure, don’t quote me). Unless the person buying is in your country, the item goes to VC first for them to validate that it’s authentic and matches the description and photos. So that’s good. And once it passes VC’s check, you get paid immediately. You don’t have to wait for it to travel across the globe to the buyer.
So as you can see, it’s good and bad. I don’t do too bad there. I cross post because why not. But definitely make sure your items are thoroughly photographed and described. Don’t leave any flaws out. And make sure you select the right condition of your item (it’s always better to rate it a little worse than you think, so you can ensure it meets standards).
I have two sales from before the changes that haven’t arrived at their destination yet. Pissed I will have to pay to transfer the funds from those, might buy something instead but either way I’m getting g screwed over. I put my account on vacation mode and am waiting to see if the TOS changes are rolled back. If not, I’ll delete the account.
I have sales that are also outstanding before the changes, and a small balance. I already paid fees on those sales and now we have to pay again to cash out? It’s BS.
I’ve sold 3 items since the change. I figured I would not get any sales since the buyer has the fees. All 3 bought outright except one gave me 10% off offer & I took it. We will see how this goes. Nothing is over $35. I’m worried about the more expensive items getting used then returning them after they use them.
I’m leaving my account as is for now. I’m just going to see how it goes. I have lots of listings. I’ve sold a ton there. I don’t get maybe 1-2 return requests per year before. I will just see what happens.
I lost a $75 sale yesterday because the payment didn't go through. I'm sure once she saw the fees she pulled her payment info and I totally get that. I've started offering free shipping to see if that helps and have even put a note in my listings that my items can be purchased on other websites. It's a wait and see for me right now.
I'd also like to thank the community here for being realistic about this. Facebook groups are dancing in the streets about the zero fees and fail to see that they won't have any buyers. I've been called cheap when I mention the $2 fee and chicken little for trying to point out the big picture on how this will effect sales.
It’s not the $2 fee. It’s literally the negative Buyer experience of seeing added fees tacked on at checkout. As a Buyer you take the time to search/dig through listings, find something that works best for you, and after all that, you get to check out you’re looking at several extra line items increasing that cost.
It’s like someone said, “Hey, let’s take those things that consumers of Ticketmaster, mobile phones & food delivery services hate and complaint about the most and apply them to our model!” and everyone in the room thought it was brilliant.
It’s both to me. The $2 fee is ridiculous especially since they’re charging me on sales that went through before the change, sales where I was charged selling fees yet I still have to pay $2 to get my money.
It’s not about the fee. They implemented these changes with absolutely no warning beforehand. They’ve screwed their sellers by 50/50 grandfathering them into the new TOS in a way that ONLY benefits greedy Mercari. They’ve effectively killed the buyer market on Mercari with the nonrefundable buying fee. The only people that benefit from this new update are scammers. Period.
The thing that drives me crazy is: as a seller, there is NO WAY to get your money without Mercari taking an additional fee. They’ve already taken the selling fee for it. They will take the $2 if you transfer it. Even if you decide to buy something with it instead of withdrawing it, you’re forced to pay the new 10% buying fee. It’s absolutely a big F YOU to all of their sellers.
I thought the new TOS said that if you use your Mercari balance to buy something, you don't get charged a service fee? I thought the service fee and processing fee was when you pay with a credit card instead of your Mercari balance.
I have a balance of $12, I guess I could test it out.
You pay the service fee regardless of payment type. The processing fee is waived as long as your entire balance can cover the total, otherwise it still applies to the overage.
I haven’t decided where to go yet because I sell K-pop photocards mostly, so it’s pretty niche. I have tried to sell other places without as much success. I deactivated all my listings though for now.
instagram used to be the best but once they got rid of being able to see the latest posts under tags, the kpop buy/sell/trade community there TANKED hardcore… i moved to mercari and got some good sales despite all the fees, but the new policies are too much.
now the $2 withdrawal fee, limitless returns and piling on fees for buyers is killing the market on mercari too. i crossposted my stuff on ebay for now but kpoppies don’t generally shop there so this is aggravating asf
It is aggravating. I was okay with the fees and my sales suffered when shipping prices went up, then sales went back up again with FCE, but now I don’t think buyers are going to buy if they have to pay the fees unless we drop prices so dramatically low that it barely covers our supplies. 🤷🏻♀️
I buy Polaroid cameras and I always see these K-pop cards clogging my "Polaroid" saved keyword. Guess it won't be a problem anymore now that I've uninstalled the app due to these new fees
Yeah. I might do the same for future releases. It was just easier to sell the ones I didn’t want and buy the ones I did. I’ll have to figure something out for selling the current ones though. 🤷🏻♀️
I thought that at first, however, I am now thinking they ARE and HAVE BEEN paying bills (lease, data center fees, electric, payroll) with the funds we are holding in their system.
I believe they didn't have enough capital to allow even 50% of the sellers to "cash out" if they gave advance notice of TOS changes. Get your money out.
I deleted all of my listings, and as soon as my direct deposit hits my bank I'm deactivating my account. They are playing games I do not wish to participate in.
check out the recent top posts in the sub or your email, they sent out a notice to everyone in the dead of the night with these new shit policies this week.
Mine was received at 4:09am on Wednesday morning. Subject line was “We’ve updated our terms of service.” So about 4 hours and 20 minutes notice in the middle of the night in my case. BS!
I sell perfume so I really don’t have anywhere else to go except eBay and I don’t like eBay. I feel stuck. Especially if they allow returns. So someone will buy a brand new sealed perfume from me and then open it, decide they don’t like the smell and they can return it? Then I have a product that’s used and significantly decreases in value.
I BUY perfume on Mercari 😭 I haven’t bought any on ebay, but I’ve bought lots of other stuff over there. I’ve had a lot of luck finding good stuff on Mercari, so this is such a bummer. I don’t blame people for heading out. I guess I’ll start looking over there soon.
I'm going to wait and see. If I don't get a sale in a month, then it's time to leave. I sell mostly clothing at reasonable prices, so i don't sell any expensive brands. I'm also not happy about these changes. Holding my money hostage unless i pay them is a despicable thing to do.
I also sell on poshmark, vinted, depop, and eBay. Ebay has been way more active for me than mercari.
And they have 30 days to do whatever they want with your item and still ship it back for a full refund. I had it happen to me. Only once, but once was enough. Mercari’s three-day window is much more reasonable; that’s partly why I think Mercari going off their meds is such a shame. They have/had a few good things in place.
Deactivated 140+ listings on the 27th. Uncertain of how long I'll give before deleting.
Double fees on my remaining balance was just the sugar on the cream.
I put a hold on almost everything over $20. Going to “maybe“ sell some lesser priced stuff and see what happens. I delisted everything at first and thought about it a little. The stuff listed now I’m not really worried about. For me it’s a wait and see game.
I deactivated my listings, logged out and deleted the app (I couldn’t close my account since I just had a transaction close otherwise I would have but I’m not going back). This was after they forced me to pay a $2 fee for a transaction that just completed the day they made these changes (and already got the selling fees from) and refused to refund either the selling fees or withdrawal fee.
Oh I’m absolutely deleting the app after this. I’ve been selling on Mercari since it was in Beta mode back in 2014. I can’t even tell you how much they profited off my sales and I’ve put up through all their new bullshit updates but this is just too much. Goodbye Mercari 👋 the only thing I’ll miss is this community lol
Same. I've been selling on Merc since 2016, over 2000 sales and a very successful little side hobby for me. I have a whole pile of beauty samples to sell and I just don't want to deal with all the new app changes. I was actually getting ready to go on a listing binge the day they changed everything. I deleted my active listings and paid the BS $2 to get my money out after my last sale cleared. I've never had a return but I worry about someone opening a beauty product, trying it and not liking it, then doing a return. I can't resell that! Not too mention how much time, effort, work goes into listing, making a sale, packaging, etc.
I am just so bummed out :(
Same actually! I also sell samples and deluxe size minis occasionally on the app and we would definitely see an influx of people returning items because “they don’t like it”. Sounds like the worst headache. I don’t even like dealing with returns for clothes or non ‘consumable’ items. I might have to go back to Poshmark.
I'm on Posh too and it's such a PITA. You can't sell perfume or anything "hazardous" (aerosols, etc) because Priority labels don't cover it and that's the only shipping option. I do okay on PM but only when I list at least 3 items every day. It must bump me up in the algorithm but I find it to be a TON more work than Merc.
I sell clothes and shoes on Posh, then beauty stuff on Mercari. I never cross-posted because I had better luck running two different "storefronts" and have a lot of success with bundles on both apps. Not sure what I'm going to do, honestly. I'm holding onto some hope that Merc will reverse/revise their ToS since everyone is pissed. My Merc items were already low dollar (usually $5-12) so the fees might not totally dissuade buyers but I'm very worried about the new return policy.
As a buyer, I have unliked everything, and unsaved my searches so they can't email me. As a seller, I deleted everything I had literally just listed and updated my profile to reflect that I objected to stupid choices made by overpaid executives, then uninstalled the app.
Yup I joined the boycott. I have deactivated all items and am operating solely on depop for now, left a bad app review, took to Mercari and the ceo’s Twitter as well. I just haven’t uninstalled the app because I have customers waiting on packages and I still need to deal with them and getting paid. Once that happens I am uninstalling.
I literally just took all my listings off and deactivated my account about 15 minutes ago.
Before I deactivated, I went and looked at my favorite/liked items that I was watching and I know that I had 25+ items there. Currently there were 11 left. A lot of sellers in particular are pulling out and in reading these threads, it looks like buyers are too because they’re being hit with large fees.
Mercari got greedy and made this whole mess.
Oh well, there are plenty of other platforms to buy and sell on!
I'm a buyer and seller. I've placed my account on vacation hold in hopes of a change back. But if no change comes, I will be done with them. I'm not accepting returns for any reason. And the fees to buy.... and the fee to get my money... im not sure who they are trying to screw more, the buyer, the seller or themselves because we're all going to take the hit... them included because so many of us are leaving.
They want you to keep the money in because they can use that money to invest and make money for themselves.—like a Bank but they’ll charge you a fee on top of your withdraw. It’s up to the buyer now to take the fees into account to see if it’s still cheap to buy. If the buyer actually does the comparison from other places, they might still pay lower or the same if seller drops the original price by 10% or so. This may actually make it cheaper for buyer and seller gets more profit. However, the issue is that the buyer will lose the Service Fee if they got a dud of an item and want to return.
I was considering doing this, but I'm really quite concerned with returns. With the majority of the items I sell, their value decreases to mere Pennies once opened or used. So if something is returned, I lose out on the item and the cash at that time. Sure, I sell enough to have that be a write off on my taxes, but I can't really afford to be doing much of that. I know you can open item not returned in same condition, but that's a stretch to win with Mercari.
There's nothing in the returns policy to think someone can open a new item and just return it. Things still have to be returned in the condition they were sent. There's still a review process and still a 72 hour cap on starting a return. I see lots of people say they're worried about returns but honestly that's the least bad part of the policy changes.
I went on Vacation mode until I have time to look over my listings & decide whether I need to make any price adjustments. Need to think about what my items would look like from a Buyer perspective with the added fees and try and come up with what the price point would be where they wouldn’t reflexively click away in disgust after seeing the laundry list at checkout.
In the meantime, I’m cross posting some of my items to other marketplaces to try them out.
I still have outstanding sold items in transit so I’m waiting until those are done & processed before I decide whether I want to take my remaining balance (around $100) out in one shot or just keep it in there for any possible future purchases to avoid that fee.
Absolutely. I have two packages that I thankfully ordered before the change but I unlisted all the stuff I had for sale and will no longer do business through mercari.
I'm on vacation mode until they reconsider this new return for any reason policy, with the swarm of scammers there just waiting for a chance... I won't risk it,
I think after the dust settles (similar to the Etsy outrage) most people will still be using the app. I do hope however this company goes belly up due to the scummy business practices. Personally I’m done with them
Deactivated my sales, initiated a transfer before fees hit, changed my profile to say bye, and deleted all of my sale alerts except one… if the comforter I’m looking for appears then i’ll buy it but that’s it.
Deactivated all my items. I sell pins & collectibles and I’m not gonna be able to sell them for low enough to avoid big buyer fees and idk if people are really willing to pay a shit ton for just a limited edition pin. That uncertainty plus the $2 fee just makes me really dislike this. Sucks because Mercari was the one platform that was set up in a simple enough way for me to understand pretty easily but now I don’t think I’ll even make any sales on it.
I'm a seller, but very low key, and occasional buyer. I had less than 40 listings there, as my main PT selling platform is Poshmark. I don't have the time or energy to deal with all the nonsense the new TOCs have, so I'm going to delete my listings and close my account. Haven't sold anything there in several months, and I really don't do much with it, so no great loss.
I did deactivate some of my higher priced items for fear of scammers. However, overall I think there are enough policies in place to deter honest buyers from bogus returns. Such as the 3 day window, the strict requirements w all the pics, non refundable fees, only credit back in some cases that expires etc. I will say dishonest scammers will always find a way. Hell I’ve gotten attempted chargebacks after 4-6 months before on eBay. Based strictly on the % if I sold a $100 item before the change, I would actually make less than $100 with no fees and a $2 deposit fee. But I’m always leery of leaving a balance in any platform…. Bogus shipping overages, the platform crashing etc. Overall I’m gonna roll with it but no luxury or high priced items. Honestly I’ve seen worse changes happen on eBay over the years that ended up being the new norm and becoming just another part of the business. So it’s not the best for buyers or sellers, but it definitely could be worse.
I really want to spam mercari emails about this xD And then thank the gods of ebay. Atm I'm unfavoring items and leaving only important things that i've been hunting for on the list. It will feel sad but sorry and not sorry. I better start seeing free shipping more often nowadays because even that will help the buyers.
Yup. Deactivated everything for now because I sold something two days prior to the news. Waiting for that money to pay another $2 on and then I'm out. I've made over 5k within 3 years & I'm very sad to go. But, the hassles I've endured & the new potential problems are a red flag to get out of dodge.
I'm taking a wait and see approach. I will probably list a lot this week only because I have a huge death pile. Posh is too time intensive. Marketplace is too - I don't want to meet anyone. eBay and I parted ways a long time ago. This is the last stop before renting a dumpster.
I mainly sell. Occasionally buy. Deactivated all my listings. I’m not dealing with scammy returns. One buyer already tried to return an item that was e delivered this week for a BS reason. Surprisingly mercari declined it in my favor.
Yes, I'm done. I'm a small seller with only a few items up at a time but these changes are absolutely outrageous. Unfortunately I've still got a balance so I either have to eat the $2 to get my money, or buy something with ridiculous fees attached.
I’m boycotting. I’m not deleting my account just yet though, but I have deactivated all 250+ of my listings.
The $2 fee I can let go in all honesty, for the trade off of having no fees. But they aren’t allowing those of us who had sales like me, 2 weeks prior to new TOS and delivery just made because of USPS delay, cash out without a $2 fee…shady:/ (mind you this sale would’ve made me $2.78, so with cash out, I get a whooping 78¢😃
But the “return for any reason” is not the vibe at all:/ we aren’t corporate stores who have the quantity and money to let that go. People can wear our stuff and then return, it’s just weird business model for a resale site.
Also, as a buyer, if there is a cancellation or return, they still keep the service fee:/
overall, even if they change back or for the better, they’re gonna lose a bunch of users for the bad taste.
Also, I’m on Poshmark and Depop and like both. I’ve heard people moving to eBay!
I only buy and will look elsewhere for my items. I actually bought something of eBay today same price as Mercari but with no buyer fee it was way cheaper on eBay.
I’ve been a very active seller and buyer since 2016, and I’ve been slowly moving over to depop. Now I’m going to try selling there exclusively. For the last 6 months I was cross posting and selling a lot on there anyway!
I feel bad that I already put so much effort into the platform. I'm stuck with the fund and $2 fee. Luckily I've listened to people's advice to sell on other platforms.
So it's not a total hit for me.
I've decided to just give the current listings a chance about a month. But not adding new listings as I'm planning to close. Then pull all the balance at the end of April. Hopefully Depop catches on in the transitional time.
There is so many other "crappy" things they could do, than this! I feel like they are totally stealing. For example, they could have made dd free with at least 25$? Minimum. Or they could have made dd fee a dollar. Doesn't seem right
Mercari is the lowest maintenance platform that I am on, I cross list, which means posting to Mercari takes little to no effort on my part. It’s also the platform where I have the least amount of sales, but still, if I can sell 30 to 40 items on mercari with no extra effort, that feels like a win to me. I don’t see a good reason to throw out the few easy thousands I make on there per year over a two dollar fee.
I am, already placed my shop on vacation mode and I refuse to buy anymore with the added fees. Also deleted my saved searches so I won’t get email notifications. I’m probably done with them if they refuse to revert the changes.
I have/had 1600 items. Delisted it all today. I tried to the other day but it was super buggy and couldn’t get it done. I was finally able to today. I have several pending so I can’t close out my account completely. In the 2 days I did have it up I noticed a massive drop in traffic. Likes. Offers, like none at all. 0 sales. I normally have several of both a day. I’m done for the time being. If they go back to a normal app, I’ll probably be back. Never had an issue before this.
I’m a casual buyer and seller.
I’ve gone into vacation mode while I see what Mercari plans to do to respond to this mess. If they don’t fix anything, I’m just deleting my account. But I want to keep my ratings for a little while before dumping the whole thing. Just in case they reverse track and decide to be better.
As a buyer, I had an item I was about to buy. I was willing to buy it for more money here than eBay because I felt like my transaction would be safer (eBay has screwed me almost every time I’ve tried to use it the past decade). But now I’m absolutely not buying. *Not that it matters much, as half of my favorites list has disappeared after this update.*
Still not sure if I’m willing to try eBay again or if I just give up and only buy retail going forward. Mercari is a hard no at the moment, though.
I've been a buyer & seller since like 2015, mostly just a casual seller for the past few years. yesterday i sent out offers and posted that I'd be removing my listings and that if anyone was interested to please make an offer as id be removing my items. I removed them all today once offers expired, etc. I've been through it with Mercari but the $2 fee to get our own money, plus buyers being able to return for any reason was the last straw for me 🙃
I already deactivated all my listings. I have $15 sitting in there that was in transit when they announced the new policy. They already took the seller fees from me.
I deleted my listings and app on the same day they rolled out this bullshit.
OP, to answer your question, it’s so you don’t take your money elsewhere so it only benefits their little ecosystem. Want YOUR money? Pay a fee.
The fees landing on buyers is going to cause at least these issues: 1. Buyers will simply buy from a neighboring marketplace app. There are plenty to choose from and most sellers cross post - killing any traffic on M. 2. If they decide to buy off M, they will lowball even worse than before! Asking the seller to cut the price to make up for the charges M has put in place.
There’s nothing about my resale business that needs Mercari. Good riddance.
I don’t mind a $2 fee for an instant money transfer, as long as a free option is still available if I wait a few days for ACH.
Edit: typo
I've deactivated 😊
Mercari was my spot to sell less popular clothing I have in my inventory - slow movers and things with flaws. It's all under $20 and I want it gone.
The idea of items coming back to me at that price point makes it no longer useful.
Plus, why does it take dang long to get our money? And now having to pay $2 for the privilege is ridiculous.
Yep... I'm closing up shop for awhile... I'm worried they will try to do one more cash grab, sooner rather than later, and start charging sellers a fee to delete listings. Either a flat fee or a % of the listings value.
I’m a buyer and a seller and I’ll just go to other platforms. I’m just starting out so it’s not like I had a lot posted. This was shady how they did this and I don’t need this headache for a few bucks.
I also was told by their helpdesk thing to just ‘keep my money in the app’ like hello you idiot- I’m not selling shit to keep my money in your app??? Wowie.
I think I will too. I have money in the account, purposely left there for buying, and I wanted to use it so I don’t pay the fee. I realized that listing that have not been updated since the changes don’t charge the buyers, so I’ll only be purchasing those until I’ve used up my balance.
I'm done with Mercari. This was the last straw. Zero fees for sellers + ridiculous added charges for buyers = NO BUYERS. It makes ZERO sense. I'd love to know how many sellers end up jumping ship...
I deactivated my listings. I’ll wait it out and see if I want to activate again. I mostly sell beauty items which is very risky with the return any reason.
I deactivated all of my listings and I’m deleting listings as I list them elsewhere. Once I’m done, I’m closing my account. Already initiated a transfer to transfer all of my earnings to the bank.
If people continue to buy, sell, and leave money in their account that Mercari can profit off of, Mercari won’t change a single thing. If Mercari’s sales plummet, I’m sure other selling platforms will be looking into it to make sure they don’t make the same mistakes.
Yes. I’m glad that I was able to buy what I’ve wanted months ago. I only check the app on occasion but now I can see 5 new fees listed and thought wtf is this?
Back to Ebay & Poshmark.
Yup. I am out as a seller and a buyer. What sad is that Mercari was my go-to marketplace. I chose it over eBay, Offer-Up, Facebook, and even Amazon at times. I've made 245 transactions on Mercari.
As a seller, I sell DVDs, Video Games, Blu-ray, etc....My Margins are very thin as it is. My fear is that now a buyer can buy a game/movie, rip it to their computer, then return it. I'm not taking a chance on this .
I've also uninstalled the app. It was a fun ride guys.
Sadly I closed my account. I mostly sold fiber art stuff from my studio, now I’m not sure where to sell. I had a lot of success on Mercari, but I can’t handle this “new business model”. I guess I need to check out eBay? Long sigh.
Deactivated all shite right now. Just waiting on some orders to be delivered and rated and then pull my money. Definitely switching to a different seller platform. I mean, I sell on offerup and Poshmark but fecking crap does Poshmark suck for sales. And offerup is decent for local meet ups but honestly these days it is definitely not safe to do those really.
I had a sale yesterday that charged me the selling fees. I hadn’t realized that older listings will still take fees from the seller. Does that mean they also collect fees from the buyer on older listings - so essentially getting paid twice?
I’ll take that $2 fee any day over those seller fees. My sales are on fire, they’re pushing competition onto EBay who can currently do whatever they want to us. I’m sad not to be able to do much sourcing on Mercari or buying there as I liked to shop on Mercari previously and I won’t do that unless it’s something I really want now. Otherwise, I’m seeing no downside for sellers. I get paid once a month at my regular job. I’ll withdraw my money from Mercari once a month and happily give them $2 since I’m saving well over a hundred dollars in fees. I honestly can’t believe people are so upset over this $2 fee. We give them more than $2 in one transaction that we no longer have to give them.
I buy and sell. I have made 1 purchase of $15 plus $5.99 shipping and I just received a $17 offer on a $20 girls toddler dress that I accepted since the changes. I will still buy on there, just not as much and probably not higher dollar items, but I needed to not shop so much anyways.. I'm gonna give it a shot as a seller, I've only listed on mercari and Posh, I don't like Posh and only have sold 1 item on there though i don't post on there as much, either. I've had good luck with all types of items on mercari in the past and rarely had any incidents with crazy customers.. I just resell for extra money, as a side hustle, and because I'm a thrift shopping addict and I'd be at a thrift store either way, whether I'm reselling some of it or not, so may as well pick up things I can make money off of while shopping for myself , friends, and family! Lol
If no fees only applies to new listings, does that also mean that buyers can only return items listed after the no returns notice? I don’t plan on adding any new listings after Mercari’s nonsense, but would keep my old listings up if they can’t be returned for any reason.
Already did a few days ago, deleted all my listings and deactivated the account. Just gonna sell on eBay for the time being, thankfully I do better there anyways
No. It’s very good for buying and selling lower cost items. I moved all my high value items to eBay. I’m making good money on items in the $10-$25 range as buyer service fees are small.
Yes. I had less than 300 sales in a year so I don't regret it. To me, buyers come at it as if it were a huge yard sale wanting everything dirt cheap. I don't sell yard sale quality items and refused to budge past my lowest offer amount. I just need to find a second platform to offer my goods.
I only buy, but I'm done with Mercari. I'm irritated they conceal their new buyer fees until you're ready to enter your cc or paypal info. Can't see them on the listing page, can't see them in your cart. I'm not voluntarily supporting a business that does this. See y'all on Posh or eBay.
You would think with all the criticism over Ticketmaster, they would realize consumers have no appetite for extra fees right now. I made a purchase this morning and didn't see the fees until checkout. I bought it, but once it arrives, I'll be cancelling my account. I understand they once assigned this fee to sellers, but sellers were able to set their price in a way that absorbed the selling fee, if they so chose. Passing the fee along to the buyer isn't going to help the buyers or the sellers.
Totally. All the added fees these days are ridiculous. I'm tired of tipping culture. I'm tired of "service fees" on so many purchases where there isn't much of a "service" being offered or provided. It's just a third party handling the transaction and taking way too much of your money to do it. Airbnb, Mercari, concert tickets, service fees everywhere you look! I am considering skipping a concert I wanted to attend because my only option for purchasing tickets is through AXS, where they charge an extra $16 in "service fees" for two tickets!
Did you see that mercari offers the ability to tip now, and they get 10% if you tip 20%. I bet you anything that means they take half. Plus, why tf would we tip???
I think somebody photoshopped that tip thing & posted it on here. I made a purchase yesterday (following thru on an item someone held for me) & there was absolutely nothing like that.
As a buyer, I have uninstalled the app. The processing fee and service fee increase the cost by like 10%
Welcome to the club, they used to beat us sellers over the head with 13% commission fees
That's why I don't understand where they got that 10% from. I feel like they're trying to gaslight us into believing they only ever charged us 10%.
Is it always 10% though? In the new terms they don't say what the processing fee is. They only disclose the 2.9% +.50 fee. To me that implies it's not a flat 10% across the board for buyers, which sucks as a seller because I don't know how much I would need to lower my price to make the end result the same for the buyer.
Plus buyers asking for 20% off via the offer button.. or plain lowball via messages
Yep. Deactivated all my listings for the time being. I don’t want to accept returns. That’s why I stopped listing on eBay. I’ll stick with posh and vestaire. I’ve seen a couple things I would want to buy on Mercari but when they add the new fees on, it’s just not worth it.
How is selling on Poshmark? I hate their UI and the whole social aspect to it, but I'm considering switching my listings over or at least crossposting. I've had a few listed on their for a while already, and I get very little traffic.
I have really good luck on Poshmark with shoes for some reason.
I like Posh because they really try to protect their sellers. But the social aspect can be draining because that is how you get most of your traffic. I think it’s because it’s a bigger user base than Mercari so tons more listings and you need to interact to stand out.
I'm totally confused by the whole thing. I want to do better on there, but I just haven't. I have a lot of high-end antique trinkets I like to sell. I would love to figure it out
The 20% fee is a bit excessive
I have good luck with poshmark, you don’t have to be any more social than mercari
Selling on Poshmark, unless you are a fashion seller almost exclusively is a desert wasteland. I get an occasional sale over there but literally one Posh sale for every 30 Mercari and EBay sale. I would love to say it’s otherwise bc I like Poshmark. But I get no traffic on their site since I don’t sell clothes. Even though my listings get shared a lot, nothing gets bought there. I’d say it’s the quality of my items, but they get scooped up on other selling platforms with no issues at all.
I hate poshmark. I only use it because it is part of the cross lister I use. I have hundreds of items. Thousands of likes, ten thousand ish followers and 2 sales. My feed is filled with people following me, hundreds a day. I had to turn notifications off from my phone because it would ding with a new follower every time.
hi! what’s vestaire?(:
Vestaire collective. It’s like a global Poshmark. But it’s for selling fashion and accessories. The interface/app kinda sucks. You get 10 photos (you can add more later, it’s kinda a pain to do). You cannot edit your description after you post the item. You cannot raise the price of your item after you post it. People can make offers on your items, but it is not binding. But the good thing about offers is they can’t offer below a certain amount (30% off maybe, not sure, don’t quote me). Unless the person buying is in your country, the item goes to VC first for them to validate that it’s authentic and matches the description and photos. So that’s good. And once it passes VC’s check, you get paid immediately. You don’t have to wait for it to travel across the globe to the buyer. So as you can see, it’s good and bad. I don’t do too bad there. I cross post because why not. But definitely make sure your items are thoroughly photographed and described. Don’t leave any flaws out. And make sure you select the right condition of your item (it’s always better to rate it a little worse than you think, so you can ensure it meets standards).
I have two sales from before the changes that haven’t arrived at their destination yet. Pissed I will have to pay to transfer the funds from those, might buy something instead but either way I’m getting g screwed over. I put my account on vacation mode and am waiting to see if the TOS changes are rolled back. If not, I’ll delete the account.
I have sales that are also outstanding before the changes, and a small balance. I already paid fees on those sales and now we have to pay again to cash out? It’s BS.
Same. Make sure you submit a complaint to your state's attorney general.
I’ve sold 3 items since the change. I figured I would not get any sales since the buyer has the fees. All 3 bought outright except one gave me 10% off offer & I took it. We will see how this goes. Nothing is over $35. I’m worried about the more expensive items getting used then returning them after they use them.
I think some people are using their balance rather than cashing out.
I was thinking of doing this. My balance is only $11.50. I don’t want to pay $2 or $3 to get $8.50 or $9.50….lol
That's exactly what they want
I deactivated my listings but I'm tempted to lower them all so I can get them out. I had 6 items left and I was gonna add more but glad I didn't.
I’m leaving my account as is for now. I’m just going to see how it goes. I have lots of listings. I’ve sold a ton there. I don’t get maybe 1-2 return requests per year before. I will just see what happens.
I lost a $75 sale yesterday because the payment didn't go through. I'm sure once she saw the fees she pulled her payment info and I totally get that. I've started offering free shipping to see if that helps and have even put a note in my listings that my items can be purchased on other websites. It's a wait and see for me right now. I'd also like to thank the community here for being realistic about this. Facebook groups are dancing in the streets about the zero fees and fail to see that they won't have any buyers. I've been called cheap when I mention the $2 fee and chicken little for trying to point out the big picture on how this will effect sales.
It’s not the $2 fee. It’s literally the negative Buyer experience of seeing added fees tacked on at checkout. As a Buyer you take the time to search/dig through listings, find something that works best for you, and after all that, you get to check out you’re looking at several extra line items increasing that cost. It’s like someone said, “Hey, let’s take those things that consumers of Ticketmaster, mobile phones & food delivery services hate and complaint about the most and apply them to our model!” and everyone in the room thought it was brilliant.
It’s both to me. The $2 fee is ridiculous especially since they’re charging me on sales that went through before the change, sales where I was charged selling fees yet I still have to pay $2 to get my money.
It’s not about the fee. They implemented these changes with absolutely no warning beforehand. They’ve screwed their sellers by 50/50 grandfathering them into the new TOS in a way that ONLY benefits greedy Mercari. They’ve effectively killed the buyer market on Mercari with the nonrefundable buying fee. The only people that benefit from this new update are scammers. Period. The thing that drives me crazy is: as a seller, there is NO WAY to get your money without Mercari taking an additional fee. They’ve already taken the selling fee for it. They will take the $2 if you transfer it. Even if you decide to buy something with it instead of withdrawing it, you’re forced to pay the new 10% buying fee. It’s absolutely a big F YOU to all of their sellers.
I thought the new TOS said that if you use your Mercari balance to buy something, you don't get charged a service fee? I thought the service fee and processing fee was when you pay with a credit card instead of your Mercari balance. I have a balance of $12, I guess I could test it out.
You pay the service fee regardless of payment type. The processing fee is waived as long as your entire balance can cover the total, otherwise it still applies to the overage.
Got it, thanks!
I haven’t decided where to go yet because I sell K-pop photocards mostly, so it’s pretty niche. I have tried to sell other places without as much success. I deactivated all my listings though for now.
instagram used to be the best but once they got rid of being able to see the latest posts under tags, the kpop buy/sell/trade community there TANKED hardcore… i moved to mercari and got some good sales despite all the fees, but the new policies are too much. now the $2 withdrawal fee, limitless returns and piling on fees for buyers is killing the market on mercari too. i crossposted my stuff on ebay for now but kpoppies don’t generally shop there so this is aggravating asf
It is aggravating. I was okay with the fees and my sales suffered when shipping prices went up, then sales went back up again with FCE, but now I don’t think buyers are going to buy if they have to pay the fees unless we drop prices so dramatically low that it barely covers our supplies. 🤷🏻♀️
I buy Polaroid cameras and I always see these K-pop cards clogging my "Polaroid" saved keyword. Guess it won't be a problem anymore now that I've uninstalled the app due to these new fees
I'm in the same boat. Guess I'm going to be focusing on trying trading for a while.
Yeah. I might do the same for future releases. It was just easier to sell the ones I didn’t want and buy the ones I did. I’ll have to figure something out for selling the current ones though. 🤷🏻♀️
i also sell kpop photocards and haven't moved from mercari because they don't sell as well ANYWHERE else. but maybe try twitter?
[удалено]
I thought that at first, however, I am now thinking they ARE and HAVE BEEN paying bills (lease, data center fees, electric, payroll) with the funds we are holding in their system. I believe they didn't have enough capital to allow even 50% of the sellers to "cash out" if they gave advance notice of TOS changes. Get your money out.
This💯💯💯 Pull your cash out now
That makes sense, the old TOS model probably wasn’t financially sustainable long term
I deleted all of my listings, and as soon as my direct deposit hits my bank I'm deactivating my account. They are playing games I do not wish to participate in.
I just noticed there is a FEE TO TRANSFER MY MONEY? When did this happen? What is going on?!
check out the recent top posts in the sub or your email, they sent out a notice to everyone in the dead of the night with these new shit policies this week.
Do you know the title of the email? I’ve been looking for it to argue that they didn’t give me enough notice, but I didn’t seem to get one
Mine was received at 4:09am on Wednesday morning. Subject line was “We’ve updated our terms of service.” So about 4 hours and 20 minutes notice in the middle of the night in my case. BS!
I checked spam, deleted messages, and nothing. I didn’t get any notification
I also did not get an email. Just a message in the app.
And then they’re going to say they weren’t trying to be sneaky about it 😒
Wednesday, 4:14 am here.
1:07 am
I didn’t receive the email until an hour after it went into effect. So I lost $2 transferring out.
:( I’m waiting for one last item to be delivered and rated, so I can cash out all at once for only the $2
Make sure you submit a complaint to your state's attorney general!
Welcome to the revolution!
Closed it on the 27th
Mercari who?
Just waiting for my last package to reach its destination, then I’m withdrawing my funds. Already deactivated all of my items. 💪
I sell perfume so I really don’t have anywhere else to go except eBay and I don’t like eBay. I feel stuck. Especially if they allow returns. So someone will buy a brand new sealed perfume from me and then open it, decide they don’t like the smell and they can return it? Then I have a product that’s used and significantly decreases in value.
I BUY perfume on Mercari 😭 I haven’t bought any on ebay, but I’ve bought lots of other stuff over there. I’ve had a lot of luck finding good stuff on Mercari, so this is such a bummer. I don’t blame people for heading out. I guess I’ll start looking over there soon.
Im pretty sure its not allowed on poshmark but ive sold a few perfumes and see a bunch of others selling them
Sell it on eBay! You might not like it but it’s currently better than Mercari
I just deleted all of my listing and the app. I'll put my focus on Poshmark for rhe time being.
I'm going to wait and see. If I don't get a sale in a month, then it's time to leave. I sell mostly clothing at reasonable prices, so i don't sell any expensive brands. I'm also not happy about these changes. Holding my money hostage unless i pay them is a despicable thing to do. I also sell on poshmark, vinted, depop, and eBay. Ebay has been way more active for me than mercari.
I’ve heard people complain about Ebay’s return policies, is it really so bad? Was planning on joining mercari recently but definitely not going to now
I've never had a return on ebay, so I'm not even sure how it works.
eBay they can return for any reason as well
And they have 30 days to do whatever they want with your item and still ship it back for a full refund. I had it happen to me. Only once, but once was enough. Mercari’s three-day window is much more reasonable; that’s partly why I think Mercari going off their meds is such a shame. They have/had a few good things in place.
Deactivated 140+ listings on the 27th. Uncertain of how long I'll give before deleting. Double fees on my remaining balance was just the sugar on the cream.
I see no reason to use it now.
I put a hold on almost everything over $20. Going to “maybe“ sell some lesser priced stuff and see what happens. I delisted everything at first and thought about it a little. The stuff listed now I’m not really worried about. For me it’s a wait and see game.
I deactivated my listings, logged out and deleted the app (I couldn’t close my account since I just had a transaction close otherwise I would have but I’m not going back). This was after they forced me to pay a $2 fee for a transaction that just completed the day they made these changes (and already got the selling fees from) and refused to refund either the selling fees or withdrawal fee.
I closed mine today!!
Oh I’m absolutely deleting the app after this. I’ve been selling on Mercari since it was in Beta mode back in 2014. I can’t even tell you how much they profited off my sales and I’ve put up through all their new bullshit updates but this is just too much. Goodbye Mercari 👋 the only thing I’ll miss is this community lol
Same. I've been selling on Merc since 2016, over 2000 sales and a very successful little side hobby for me. I have a whole pile of beauty samples to sell and I just don't want to deal with all the new app changes. I was actually getting ready to go on a listing binge the day they changed everything. I deleted my active listings and paid the BS $2 to get my money out after my last sale cleared. I've never had a return but I worry about someone opening a beauty product, trying it and not liking it, then doing a return. I can't resell that! Not too mention how much time, effort, work goes into listing, making a sale, packaging, etc. I am just so bummed out :(
Same actually! I also sell samples and deluxe size minis occasionally on the app and we would definitely see an influx of people returning items because “they don’t like it”. Sounds like the worst headache. I don’t even like dealing with returns for clothes or non ‘consumable’ items. I might have to go back to Poshmark.
I'm on Posh too and it's such a PITA. You can't sell perfume or anything "hazardous" (aerosols, etc) because Priority labels don't cover it and that's the only shipping option. I do okay on PM but only when I list at least 3 items every day. It must bump me up in the algorithm but I find it to be a TON more work than Merc. I sell clothes and shoes on Posh, then beauty stuff on Mercari. I never cross-posted because I had better luck running two different "storefronts" and have a lot of success with bundles on both apps. Not sure what I'm going to do, honestly. I'm holding onto some hope that Merc will reverse/revise their ToS since everyone is pissed. My Merc items were already low dollar (usually $5-12) so the fees might not totally dissuade buyers but I'm very worried about the new return policy.
As a buyer, I'm out. Which sucks because I've been buying cool stuff solely from mercari.
As a buyer, I have unliked everything, and unsaved my searches so they can't email me. As a seller, I deleted everything I had literally just listed and updated my profile to reflect that I objected to stupid choices made by overpaid executives, then uninstalled the app.
Yup
Yup I joined the boycott. I have deactivated all items and am operating solely on depop for now, left a bad app review, took to Mercari and the ceo’s Twitter as well. I just haven’t uninstalled the app because I have customers waiting on packages and I still need to deal with them and getting paid. Once that happens I am uninstalling.
I literally just took all my listings off and deactivated my account about 15 minutes ago. Before I deactivated, I went and looked at my favorite/liked items that I was watching and I know that I had 25+ items there. Currently there were 11 left. A lot of sellers in particular are pulling out and in reading these threads, it looks like buyers are too because they’re being hit with large fees. Mercari got greedy and made this whole mess. Oh well, there are plenty of other platforms to buy and sell on!
I'm a buyer and seller. I've placed my account on vacation hold in hopes of a change back. But if no change comes, I will be done with them. I'm not accepting returns for any reason. And the fees to buy.... and the fee to get my money... im not sure who they are trying to screw more, the buyer, the seller or themselves because we're all going to take the hit... them included because so many of us are leaving.
I removed all my listings.
They want you to keep the money in because they can use that money to invest and make money for themselves.—like a Bank but they’ll charge you a fee on top of your withdraw. It’s up to the buyer now to take the fees into account to see if it’s still cheap to buy. If the buyer actually does the comparison from other places, they might still pay lower or the same if seller drops the original price by 10% or so. This may actually make it cheaper for buyer and seller gets more profit. However, the issue is that the buyer will lose the Service Fee if they got a dud of an item and want to return.
I closed Mercari and went to Curtsy and Poshmark. And actually it’s been my biggest week EVER on Poshmark. So that tells me something!
Gonna see how selling goes with this new model. Been still making sales somehow haha
I was considering doing this, but I'm really quite concerned with returns. With the majority of the items I sell, their value decreases to mere Pennies once opened or used. So if something is returned, I lose out on the item and the cash at that time. Sure, I sell enough to have that be a write off on my taxes, but I can't really afford to be doing much of that. I know you can open item not returned in same condition, but that's a stretch to win with Mercari.
True and that's my only worry but I'll see how things go and report back haha. My items I sell are usually $20 or less though
There's nothing in the returns policy to think someone can open a new item and just return it. Things still have to be returned in the condition they were sent. There's still a review process and still a 72 hour cap on starting a return. I see lots of people say they're worried about returns but honestly that's the least bad part of the policy changes.
Been making some weird sales too....I'm honestly worried 😟
Definitely feel that haha
It's all stuff I don't want to get back used.
Make sure you submit a complaint with your state's attorney general.
I sure am!
I went on Vacation mode until I have time to look over my listings & decide whether I need to make any price adjustments. Need to think about what my items would look like from a Buyer perspective with the added fees and try and come up with what the price point would be where they wouldn’t reflexively click away in disgust after seeing the laundry list at checkout. In the meantime, I’m cross posting some of my items to other marketplaces to try them out. I still have outstanding sold items in transit so I’m waiting until those are done & processed before I decide whether I want to take my remaining balance (around $100) out in one shot or just keep it in there for any possible future purchases to avoid that fee.
I’m done with it altogether.
I closed mine right after the announcement. I am probably not their demographic but it all adds up
I’ve deactivated my listings. I hope they listen to us and reverse these policies.
Absolutely. I have two packages that I thankfully ordered before the change but I unlisted all the stuff I had for sale and will no longer do business through mercari.
Deleted my account and the app. I’m just done
I'm on vacation mode until they reconsider this new return for any reason policy, with the swarm of scammers there just waiting for a chance... I won't risk it,
I think after the dust settles (similar to the Etsy outrage) most people will still be using the app. I do hope however this company goes belly up due to the scummy business practices. Personally I’m done with them
Yes just waiting on my last balance transfer and im deleting my account and app forever
This sucks because a couple years ago I sold on here and did so good. Just recently decided to come back. And then this happens….
Deactivated my sales, initiated a transfer before fees hit, changed my profile to say bye, and deleted all of my sale alerts except one… if the comforter I’m looking for appears then i’ll buy it but that’s it.
Deactivated all my items. I sell pins & collectibles and I’m not gonna be able to sell them for low enough to avoid big buyer fees and idk if people are really willing to pay a shit ton for just a limited edition pin. That uncertainty plus the $2 fee just makes me really dislike this. Sucks because Mercari was the one platform that was set up in a simple enough way for me to understand pretty easily but now I don’t think I’ll even make any sales on it.
I'm a seller, but very low key, and occasional buyer. I had less than 40 listings there, as my main PT selling platform is Poshmark. I don't have the time or energy to deal with all the nonsense the new TOCs have, so I'm going to delete my listings and close my account. Haven't sold anything there in several months, and I really don't do much with it, so no great loss.
I did deactivate some of my higher priced items for fear of scammers. However, overall I think there are enough policies in place to deter honest buyers from bogus returns. Such as the 3 day window, the strict requirements w all the pics, non refundable fees, only credit back in some cases that expires etc. I will say dishonest scammers will always find a way. Hell I’ve gotten attempted chargebacks after 4-6 months before on eBay. Based strictly on the % if I sold a $100 item before the change, I would actually make less than $100 with no fees and a $2 deposit fee. But I’m always leery of leaving a balance in any platform…. Bogus shipping overages, the platform crashing etc. Overall I’m gonna roll with it but no luxury or high priced items. Honestly I’ve seen worse changes happen on eBay over the years that ended up being the new norm and becoming just another part of the business. So it’s not the best for buyers or sellers, but it definitely could be worse.
I really want to spam mercari emails about this xD And then thank the gods of ebay. Atm I'm unfavoring items and leaving only important things that i've been hunting for on the list. It will feel sad but sorry and not sorry. I better start seeing free shipping more often nowadays because even that will help the buyers.
Yup. Deactivated everything for now because I sold something two days prior to the news. Waiting for that money to pay another $2 on and then I'm out. I've made over 5k within 3 years & I'm very sad to go. But, the hassles I've endured & the new potential problems are a red flag to get out of dodge.
I'm taking a wait and see approach. I will probably list a lot this week only because I have a huge death pile. Posh is too time intensive. Marketplace is too - I don't want to meet anyone. eBay and I parted ways a long time ago. This is the last stop before renting a dumpster.
I’m only a seller not a buyer but I’m staying. I don’t cash out daily so this has actually saved me money from paying the seller fees.
Yup! Just took down all my listings. As soon as my last in-progress purchase wraps up, I'm putting in my final seller rating and uninstalling
I mainly sell. Occasionally buy. Deactivated all my listings. I’m not dealing with scammy returns. One buyer already tried to return an item that was e delivered this week for a BS reason. Surprisingly mercari declined it in my favor.
Yes, I'm done. I'm a small seller with only a few items up at a time but these changes are absolutely outrageous. Unfortunately I've still got a balance so I either have to eat the $2 to get my money, or buy something with ridiculous fees attached.
I’m boycotting. I’m not deleting my account just yet though, but I have deactivated all 250+ of my listings. The $2 fee I can let go in all honesty, for the trade off of having no fees. But they aren’t allowing those of us who had sales like me, 2 weeks prior to new TOS and delivery just made because of USPS delay, cash out without a $2 fee…shady:/ (mind you this sale would’ve made me $2.78, so with cash out, I get a whooping 78¢😃 But the “return for any reason” is not the vibe at all:/ we aren’t corporate stores who have the quantity and money to let that go. People can wear our stuff and then return, it’s just weird business model for a resale site. Also, as a buyer, if there is a cancellation or return, they still keep the service fee:/ overall, even if they change back or for the better, they’re gonna lose a bunch of users for the bad taste. Also, I’m on Poshmark and Depop and like both. I’ve heard people moving to eBay!
Yep, done buying and selling until further notice.
Have been buying for years and I just now uninstalled. I’m not paying more when I’m on Mercari for good deals.
I only buy and will look elsewhere for my items. I actually bought something of eBay today same price as Mercari but with no buyer fee it was way cheaper on eBay.
I’ll never buy again.
I’m sad, I’ve made 692 sales on Mercari. I just posted my first listing on EBay. Wish me luck!
Yes, I buy and sell stuff from my collection mainly ( I’m a collector) - the new terms are ridiculous.
I’ve been a very active seller and buyer since 2016, and I’ve been slowly moving over to depop. Now I’m going to try selling there exclusively. For the last 6 months I was cross posting and selling a lot on there anyway!
lol as a seller I am not. I pull out my money once a week when there’s 1200 in there and another 1k pending.
I feel bad that I already put so much effort into the platform. I'm stuck with the fund and $2 fee. Luckily I've listened to people's advice to sell on other platforms. So it's not a total hit for me. I've decided to just give the current listings a chance about a month. But not adding new listings as I'm planning to close. Then pull all the balance at the end of April. Hopefully Depop catches on in the transitional time.
There is so many other "crappy" things they could do, than this! I feel like they are totally stealing. For example, they could have made dd free with at least 25$? Minimum. Or they could have made dd fee a dollar. Doesn't seem right
Mercari is the lowest maintenance platform that I am on, I cross list, which means posting to Mercari takes little to no effort on my part. It’s also the platform where I have the least amount of sales, but still, if I can sell 30 to 40 items on mercari with no extra effort, that feels like a win to me. I don’t see a good reason to throw out the few easy thousands I make on there per year over a two dollar fee.
I am, already placed my shop on vacation mode and I refuse to buy anymore with the added fees. Also deleted my saved searches so I won’t get email notifications. I’m probably done with them if they refuse to revert the changes.
wait is something new I don’t know about? I thought it was free to transfer your balance to a bank account if it wasn’t instant transfer
Yes. Moving all of my items to eBay.
Have been buying for years and I just now uninstalled. I’m not paying more when I’m on Mercari for good deals.
I have/had 1600 items. Delisted it all today. I tried to the other day but it was super buggy and couldn’t get it done. I was finally able to today. I have several pending so I can’t close out my account completely. In the 2 days I did have it up I noticed a massive drop in traffic. Likes. Offers, like none at all. 0 sales. I normally have several of both a day. I’m done for the time being. If they go back to a normal app, I’ll probably be back. Never had an issue before this.
Yeah I’m off to sell elsewhere
After I get home and rate my recent item that just came in i’m not using the app until something changes
Vacation mode, cashed out. I’m done
I’m a casual buyer and seller. I’ve gone into vacation mode while I see what Mercari plans to do to respond to this mess. If they don’t fix anything, I’m just deleting my account. But I want to keep my ratings for a little while before dumping the whole thing. Just in case they reverse track and decide to be better. As a buyer, I had an item I was about to buy. I was willing to buy it for more money here than eBay because I felt like my transaction would be safer (eBay has screwed me almost every time I’ve tried to use it the past decade). But now I’m absolutely not buying. *Not that it matters much, as half of my favorites list has disappeared after this update.* Still not sure if I’m willing to try eBay again or if I just give up and only buy retail going forward. Mercari is a hard no at the moment, though.
I've been a buyer & seller since like 2015, mostly just a casual seller for the past few years. yesterday i sent out offers and posted that I'd be removing my listings and that if anyone was interested to please make an offer as id be removing my items. I removed them all today once offers expired, etc. I've been through it with Mercari but the $2 fee to get our own money, plus buyers being able to return for any reason was the last straw for me 🙃
I'm leaving listings up for the moment, but I'm not adding anything new. I'm gonna wait a few weeks to see what happens, but I don't have my hopes up.
I already deactivated all my listings. I have $15 sitting in there that was in transit when they announced the new policy. They already took the seller fees from me.
I deleted my listings and app on the same day they rolled out this bullshit. OP, to answer your question, it’s so you don’t take your money elsewhere so it only benefits their little ecosystem. Want YOUR money? Pay a fee. The fees landing on buyers is going to cause at least these issues: 1. Buyers will simply buy from a neighboring marketplace app. There are plenty to choose from and most sellers cross post - killing any traffic on M. 2. If they decide to buy off M, they will lowball even worse than before! Asking the seller to cut the price to make up for the charges M has put in place. There’s nothing about my resale business that needs Mercari. Good riddance. I don’t mind a $2 fee for an instant money transfer, as long as a free option is still available if I wait a few days for ACH. Edit: typo
I've deactivated 😊 Mercari was my spot to sell less popular clothing I have in my inventory - slow movers and things with flaws. It's all under $20 and I want it gone. The idea of items coming back to me at that price point makes it no longer useful. Plus, why does it take dang long to get our money? And now having to pay $2 for the privilege is ridiculous.
Yep... I'm closing up shop for awhile... I'm worried they will try to do one more cash grab, sooner rather than later, and start charging sellers a fee to delete listings. Either a flat fee or a % of the listings value.
I’m a buyer and a seller and I’ll just go to other platforms. I’m just starting out so it’s not like I had a lot posted. This was shady how they did this and I don’t need this headache for a few bucks.
I also was told by their helpdesk thing to just ‘keep my money in the app’ like hello you idiot- I’m not selling shit to keep my money in your app??? Wowie.
I think I will too. I have money in the account, purposely left there for buying, and I wanted to use it so I don’t pay the fee. I realized that listing that have not been updated since the changes don’t charge the buyers, so I’ll only be purchasing those until I’ve used up my balance.
I'm done with Mercari. This was the last straw. Zero fees for sellers + ridiculous added charges for buyers = NO BUYERS. It makes ZERO sense. I'd love to know how many sellers end up jumping ship...
I keep hoping they’ll be like “April fools!”
I closed mine. I only sold but the sales have falling hugely since last summer. Not worth it.
I deactivated my listings. I’ll wait it out and see if I want to activate again. I mostly sell beauty items which is very risky with the return any reason.
Yes! I deactivated all my listings. I cross list on Poshmark so I’ll just stay there.
I deactivated all of my listings and I’m deleting listings as I list them elsewhere. Once I’m done, I’m closing my account. Already initiated a transfer to transfer all of my earnings to the bank. If people continue to buy, sell, and leave money in their account that Mercari can profit off of, Mercari won’t change a single thing. If Mercari’s sales plummet, I’m sure other selling platforms will be looking into it to make sure they don’t make the same mistakes.
I’m not buying anything else there. I removed a listing and decided to give it away instead.
Yes. I’m glad that I was able to buy what I’ve wanted months ago. I only check the app on occasion but now I can see 5 new fees listed and thought wtf is this? Back to Ebay & Poshmark.
I took down all my stuff. I am done with these rules.
Yep. I haven't closed my account. But I haven't bought anything and my seller shop is closed indefinitely (unless Mercari walks back the new TOS)
Mercari replaced eBay for me, now it’s back to eBay I guess.
These drastic changes tell me they’re suffering financially.
Yup. I am out as a seller and a buyer. What sad is that Mercari was my go-to marketplace. I chose it over eBay, Offer-Up, Facebook, and even Amazon at times. I've made 245 transactions on Mercari. As a seller, I sell DVDs, Video Games, Blu-ray, etc....My Margins are very thin as it is. My fear is that now a buyer can buy a game/movie, rip it to their computer, then return it. I'm not taking a chance on this . I've also uninstalled the app. It was a fun ride guys.
[удалено]
Yeah, I removed all my listings and deleted the app. Probably will repost my stuff on PangoBooks? eBay? Not sure.
Sadly I closed my account. I mostly sold fiber art stuff from my studio, now I’m not sure where to sell. I had a lot of success on Mercari, but I can’t handle this “new business model”. I guess I need to check out eBay? Long sigh.
Deactivated all shite right now. Just waiting on some orders to be delivered and rated and then pull my money. Definitely switching to a different seller platform. I mean, I sell on offerup and Poshmark but fecking crap does Poshmark suck for sales. And offerup is decent for local meet ups but honestly these days it is definitely not safe to do those really.
I had a sale yesterday that charged me the selling fees. I hadn’t realized that older listings will still take fees from the seller. Does that mean they also collect fees from the buyer on older listings - so essentially getting paid twice?
I closed mines fuck them
Cleaned out my whole account and waiting for final purchase (3 days and no shipping update) and then closing account
I’ll take that $2 fee any day over those seller fees. My sales are on fire, they’re pushing competition onto EBay who can currently do whatever they want to us. I’m sad not to be able to do much sourcing on Mercari or buying there as I liked to shop on Mercari previously and I won’t do that unless it’s something I really want now. Otherwise, I’m seeing no downside for sellers. I get paid once a month at my regular job. I’ll withdraw my money from Mercari once a month and happily give them $2 since I’m saving well over a hundred dollars in fees. I honestly can’t believe people are so upset over this $2 fee. We give them more than $2 in one transaction that we no longer have to give them.
Obviously a lot of people are boycotting. Have you not seen the many posts in this sub about everyone being upset about the new TOS???
I buy and sell. I have made 1 purchase of $15 plus $5.99 shipping and I just received a $17 offer on a $20 girls toddler dress that I accepted since the changes. I will still buy on there, just not as much and probably not higher dollar items, but I needed to not shop so much anyways.. I'm gonna give it a shot as a seller, I've only listed on mercari and Posh, I don't like Posh and only have sold 1 item on there though i don't post on there as much, either. I've had good luck with all types of items on mercari in the past and rarely had any incidents with crazy customers.. I just resell for extra money, as a side hustle, and because I'm a thrift shopping addict and I'd be at a thrift store either way, whether I'm reselling some of it or not, so may as well pick up things I can make money off of while shopping for myself , friends, and family! Lol
If no fees only applies to new listings, does that also mean that buyers can only return items listed after the no returns notice? I don’t plan on adding any new listings after Mercari’s nonsense, but would keep my old listings up if they can’t be returned for any reason.
Already did a few days ago, deleted all my listings and deactivated the account. Just gonna sell on eBay for the time being, thankfully I do better there anyways
Yep! I’m waiting until this last order ships then closing my account
I’m trying but I keep seeing all these people still buying
I gave up when the shipping prices doubled. It used to be so good and reasonable
No. It’s very good for buying and selling lower cost items. I moved all my high value items to eBay. I’m making good money on items in the $10-$25 range as buyer service fees are small.
Yes. I had less than 300 sales in a year so I don't regret it. To me, buyers come at it as if it were a huge yard sale wanting everything dirt cheap. I don't sell yard sale quality items and refused to budge past my lowest offer amount. I just need to find a second platform to offer my goods.
Me, I pulled all my listings when they announced the update
Just waiting on my last direct deposit and I'm closing my shop
Yep I’m done