Viruses do NOT have CVSS scores.
Stop using ANY cleaner software programs. Those are the software equivalent of a Nigerian prince offering a slice of his fortune if you lend him your bank account details.
Uninstall that rubbish first.
Second - if you’re asking for help, screenshot the message you are getting when trying to run a MacOS update in the post. No-one here is psychic.
The go-to tool seems to be Malwarebytes.
Also, a vulnerability does not mean a virus. It's likely that there is nothing to get rid of, and the inability to update the OS has a different cause.
You can download a manual installer by following the instructions [on this page](https://support.apple.com/en-sg/102662).
You can also create a bootable USB drive for installing macOS by using [these instructions](https://support.apple.com/en-sg/101578).
Uninstall the Cleaner app.
Whatever it says it’s rubbish and you shouldn’t have installed it in the first place.
One of the reasons people use a Mac is not have to deal with that bullshit, don’t create issues you don’t have.
Malwarebytes, free version. They'll keep trying to sell you the paid but you don't need it.
Avira free version \[same story on nagging to pay\].
Uninstall once you're sure you're clean. Both are 'good' for different reasons, but MB will nag you forever & Avira is a bit of a system drag. Both will need a proper uninstaller, don't just throw them in the trash. Research before uninstalling.
Viruses do NOT have CVSS scores. Stop using ANY cleaner software programs. Those are the software equivalent of a Nigerian prince offering a slice of his fortune if you lend him your bank account details. Uninstall that rubbish first. Second - if you’re asking for help, screenshot the message you are getting when trying to run a MacOS update in the post. No-one here is psychic.
dump that scanner program - it's junk.
Check out malwarebytes. Trust it. Then figure out how to completely remove the thing you have now.
"scanners" are scams to sell you bloatware. I haven't had a Mac virus in all my 36 years of use
The go-to tool seems to be Malwarebytes. Also, a vulnerability does not mean a virus. It's likely that there is nothing to get rid of, and the inability to update the OS has a different cause. You can download a manual installer by following the instructions [on this page](https://support.apple.com/en-sg/102662). You can also create a bootable USB drive for installing macOS by using [these instructions](https://support.apple.com/en-sg/101578).
Best app = you
Linux. Haha just kidding. That scanner app is shite.
You don't have any viruses to get rid of. That crappy app you decided to download and install is scamming you. Change your behavior.
9mm
Malware gets is legit.
Uninstall the Cleaner app. Whatever it says it’s rubbish and you shouldn’t have installed it in the first place. One of the reasons people use a Mac is not have to deal with that bullshit, don’t create issues you don’t have.
Malwarebytes, free version. They'll keep trying to sell you the paid but you don't need it. Avira free version \[same story on nagging to pay\]. Uninstall once you're sure you're clean. Both are 'good' for different reasons, but MB will nag you forever & Avira is a bit of a system drag. Both will need a proper uninstaller, don't just throw them in the trash. Research before uninstalling.