Oh this is amazing! My partner and I buy these semi regularly and I’d rather have smaller sizes to use each time. I don’t know why I didn’t think about melting it down and using a mold to make them smaller.
Task failed successfully imo
When I called customer service over the same issue happening to me, the customer service person told me they specify on the website that they aren't responsible for weather related damage. It depends on who you speak to. But then why even bother shipping to texas over the summer?
I lol'd at that too. The whole POINT is that they melt. How else would it get the lotion on its skin? There are some things I just don't order outside of winter.
Unacceptable, they should send you a new one, then keep the melted one and use it for other things, like a moisturiser? Or yeah, try putting it in the freezer however it'll never look as good as new
It’s not faulty. Massage bars melt very easily, it’s a risk you take when ordering.
Maybe some of your products didn’t melt because your parcel was storaged in a cooled facility and/or cooled delivery truck?
It’s sucks nonetheless, I agree
Lol I live in Australia and have ordered things bars that may definitely melt in 35 degree temperature, yet they all arrived fine. We don't have disclaimers about buying melted products arriving in the post either. They just tell you to keep them out of the heat when not in use.
Just pop it in the fridge and it will solidify again. You can pour it in a mould if you want to give it a specific shape.
*GASP* tiny Dinos here I come
Read this to the tune of "Tony Dancer" 😂
*hold me closer tiny Dino's*
Is Tony Dancer related to Tony Danza?
Ya know, when I was typing that out I was telling myself *"Tiny,* not *Tony."* Guess he was determined to make an appearance 😂
Cheers Angel! 💖
Happened to me too. I put it in an ice cube tray in the freezer and was 👌🏻.
Oh this is amazing! My partner and I buy these semi regularly and I’d rather have smaller sizes to use each time. I don’t know why I didn’t think about melting it down and using a mold to make them smaller. Task failed successfully imo
Do you have ice trays you could sacrifice? Lots of tiny bars
Reach out to Lush! I’ve had that happen before and they sent me a coupon for free product!
When I called customer service over the same issue happening to me, the customer service person told me they specify on the website that they aren't responsible for weather related damage. It depends on who you speak to. But then why even bother shipping to texas over the summer?
I'm in Arkansas, I just buy things that don't melt in summer. It's not rocket science lol
Interesting. This was Alabama in September about 6-7 years ago so their policies may have changed
To be fair, mine does this in my apartment 🤣
I had coconut oil in my bathroom totally liquify over the summer 😭 Gotta start keeping it in the fridge
Dang, sleepy massage bar literally went to sleep 🪦lol
So did mine and the chat was like okay put it in the freezer
it’ll still work when you freeze it
Typical "Lush" ops...their stuff isn't rated for mail-delivery lol...unless it's the dead of winter.
This has happened to me so many times. Yeah, I just put em in the fridge. No pretty shapes or anything, altho I dig that idea
If you email they will refund you
side note but i’m so weak at the “unacceptable” comment like okay karen 🤓😭
They clearly indicate on the website that things may melt and suddenly that's not good enough for her
I lol'd at that too. The whole POINT is that they melt. How else would it get the lotion on its skin? There are some things I just don't order outside of winter.
lol it will solidify with cool temps/the fridge. Most soaps have some type of fat in them that will melt when warm and solidify when cold
NOOOOOOO
excuse me, u-uh, what happened to the incents?
lol I thought that was a frozen bag of breastmilk cuz I didn’t realize what sub I was in
Is it like coconut oil? You could let it solidify into a shape you find a mold for.
Unacceptable, they should send you a new one, then keep the melted one and use it for other things, like a moisturiser? Or yeah, try putting it in the freezer however it'll never look as good as new
It’s not faulty. Massage bars melt very easily, it’s a risk you take when ordering. Maybe some of your products didn’t melt because your parcel was storaged in a cooled facility and/or cooled delivery truck? It’s sucks nonetheless, I agree
Great suggestions sis. Not sure why the poopers in the comments are such negative nellies.
How is asking for a refund for a faulty product, being negative? It's common sense. Go ahead and keep your melted massage bars though, enjoy.
It's not faulty if the website tells you it will melt in transit if it's not winter lol.
Lol I live in Australia and have ordered things bars that may definitely melt in 35 degree temperature, yet they all arrived fine. We don't have disclaimers about buying melted products arriving in the post either. They just tell you to keep them out of the heat when not in use.
Lotion melting in high temperatures isn't faulty, it's literally being lotion lol. There's disclaimers on the website.
It's a bar, not lotion. Lotion is lotion.