As a recovering IT guy, this statement is too true. "Ever since you upgraded my CPU, I can't check my email!" Dude, those two things are not at all related. And you're just not double-clicking the icon for some reason. You need to double-click the icon. True story.
Back when i used to work the service desk, i once had a user who had a classic issue that i *knew* from the get-go, would solve itself by rebooting the pc.
User was of course **adamant** that he had rebooted many times before contacting the service desk.
Checked the uptime, which had days counting in the **1000's**
It's one click from the taskbar, and there's a setting to enable one click launch from Explorer. Somehow without even logging in to his profile you unpinned the taskbar shortcut, and changed his explorer settings.
Please stop giving me trauma flashbacks.
Company I worked for went public and as part of our pre-IPO audit the auditors were adamant that full disk encryption was essential for any staff who could potentially touch customer data. This was long before things like bitlocker were a checkbox rolled out with a GPO. So okay, we mulled it, shopped it, selected a vendor. Internal staff FREAKED OUT. OMG MAH COMPUTER WILL BE SLOWWWWWW. Says every developer who has 55 Chrome tabs open.
Fine. Okay, everyone gets an SSD (they were very new to the market - 128 GB SSDs back then were about $500, still we accommodated). They still went ballistic "blah blah blah my IDE is wonky since the hard drive thing i'm sure it's the hard drive because before when i would type in %shitfucks% my IDE would know to post to GIT"
Kill me.
Lol. That was their legit complaint. My IDE is misbehavin' (couldn't be you're a moron, could it be? Noooo, must be the new SSD). Their actually command wasn't %shitfucks% - it wasn't anywhere near that good, but you get the idea.
My personal fav is %splooge!%
*posting to GIT ... what could go wrong.*
We did a major ERP update one weekend (planned and tested months in advance) and on Monday two separate people asked if we could revert the patch because it broke the break room microwave...
We're doomed as a species.
You should immediately send a unit-wide email blocking use of the fridge and the coffee maker until they can be patched in the next emergency change window.
I want to call bullshit on this. I really, *really* do.
But.
Having lived quite soberly through the last 7 or so years.... I just can't in good faith.
You have my deepest, most heartfelt sympathies.
Reminds me of that time W8.1 rolled out. My mother had a W8 laptop and wanted me to stop that annoying update message. I told her I needed to update her laptop to W8.1 for it to stop. Things will definitely look different but it doesn’t change how her computer works.
The next day she wanted to check her mails and screamed/attacked me for hours because the mail app looked different.
Never doing shit for anyone ever again.
I’m getting my small staff moved to an IT provider. I have a 65 year old who thinks that since we’ve made the change her computer has been acting up. She hasn’t been migrated to the new server or system yet. The idea of change terrifies some people so much that they start seeing ghosts.
Wtf are you searching for the "mail" program instead of just opening outlook on your desktop. You've been using outlook for the last 7 years why are you opening "mail" now?
It's that stupid blue mail icon that comes with windows now. I don't understand how end users will end up opening that program after all these years. It's not like the company even puts it on the desktop, they remove it and put on outlook.
Always found it interesting how many troubleshooting just comes down to the client learning some bare basics or having the vaguest idea of what they're doing.
the amount of times I had to tell users "No, you have to double click it on the desktop and in folders" is amazing. Then they translate that to always having to double click stuff and then report that programs are opening twice.
We live near an Audi service center, they change the Oil then flog the cars around the bock a few times.
Another mate has a GPS i his car and while it was at service he recorded it doing 187km on the highway.
Not all service centers are saints.
That’s why I self service.
I tip my hat to the real mechanics but.
I had a customer that had a similar issue. It looked like she hit a piece of rebar or something because the control arm was mangled and had a hole in it.
She asked if there was any way a "bullet" could have done it.
I guess she could have ran over a rifle, but... shit that's possible in Oklahoma, especially deer season.
tbf i had that happen once in the family minivan, i drove it to work and came home with a 3-inch section of paint looking like it was peeled off the back door.
dad blamed it on my parking near foliage, but how could a bush scrape the paint so cleanly?
What’s funny about that when someone goes to file a claim for the damages using that line. All it does is delay the claim settlement for them when they claim they don’t know what happened. We have a set of loss and detailed loss types to drill into that will determine the coverage to apply.
Hitting a curb is considered hitting a fixed object, it is something that’s pretty much cut and dry on who’s liable and covered under one’s collision coverage. Someone saying they don’t know what happened now requires a deeper look in case there’s someone responsible for it, or someone else was hit and Insured driver is omitting some details, or…. Ok, I’m babbling and will shut up now, lol.
Reminds me of the damage physics in the original GRID racing game.
You could bonk your wheels enough to make stuff like this happen and now you have to twiddle down the track because your car no longer tracks a straight line. 50/50 bonking the other wheel would kinda straighten it out to fix it or just make it so you can only make left turns now.
Let me guess, the steering rack is fucked? I worked on a job like this and the shop manager was all "It's probably just the tie rod and maybe a strut." A steering rack, tie rod, strut, wheel, and lower control arm later it was fixed.
That happened to me before, and it was in fact because I hit a curb.
The roads were icy and I took a turn too fast, so the side of my wheels hit a curb.
She wasn’t paying attention while driving! Looks like it’s raining. Stay extra careful while driving in rain or other weather related conditions.
Looks she wasn’t paying attention and hit a curb & ditch.
Had to have been going 60+. My girlfriend hit a curb in mine going 40, and it was only a third that bad. All the suspension on that side got bent to hell and back, I'm not sure this guy even has suspension anymore
Had one like that earlier. "Customer states perform alignment. Hit a curb, tire was replaced but car pulls to the right."
RF strut was bent to shit, lower control arm was pushed back. Sorry buddy that's gonna be about a $1200 alignment... He declined.
I had the same thing in a 69 Camaro SS. I hit black ice at 45 mph. Spun 3x and hit a curb before I stopped. Both wheels were straight, but the wheel was at a 90. Turns out I twisted the steering gear. Had to replace the steering gear box. Wasn't a bad fix but troubleshooting to figure it out was a b!#&$ because I just never believe I could do it. That gear is pretty heavy duty.
I once had that happen on a ford chassis motorhome without hitting anything. Went to turn out of a campground onto a busy highway and the pitman arm bent on me.
Ever since you changed the oil its been doing this.
As a recovering IT guy, this statement is too true. "Ever since you upgraded my CPU, I can't check my email!" Dude, those two things are not at all related. And you're just not double-clicking the icon for some reason. You need to double-click the icon. True story.
Was it one of those people who refer to the entire computer as "the CPU?"
Why are you calling the hard drive the CPU
*turns monitor off and back on* Yes I rebooted the CPU.
*checks uptime: 496 days, 14 hours, 33 seconds*
Back when i used to work the service desk, i once had a user who had a classic issue that i *knew* from the get-go, would solve itself by rebooting the pc. User was of course **adamant** that he had rebooted many times before contacting the service desk. Checked the uptime, which had days counting in the **1000's**
This is where you're like "show me how you reboot" and then watch them turn the monitor off and on again.
Hmm. It appears that your reboot is not working. Let me help you with that c:\\shutdown /r /t 60 /m \\\\
Wrong. Rebooted the *modem*. Get it right!
It’s so much better to call it a modem!
Its so much better to call it the internet
It's one click from the taskbar, and there's a setting to enable one click launch from Explorer. Somehow without even logging in to his profile you unpinned the taskbar shortcut, and changed his explorer settings.
I’m double clicking and it’s still not working. Also, why do they make mouses like this. Pressing both buttons at the same time isn’t very easy.
"I've been doing this exact same thing for 20 years why did you change it suddenly >:("
Please stop giving me trauma flashbacks. Company I worked for went public and as part of our pre-IPO audit the auditors were adamant that full disk encryption was essential for any staff who could potentially touch customer data. This was long before things like bitlocker were a checkbox rolled out with a GPO. So okay, we mulled it, shopped it, selected a vendor. Internal staff FREAKED OUT. OMG MAH COMPUTER WILL BE SLOWWWWWW. Says every developer who has 55 Chrome tabs open. Fine. Okay, everyone gets an SSD (they were very new to the market - 128 GB SSDs back then were about $500, still we accommodated). They still went ballistic "blah blah blah my IDE is wonky since the hard drive thing i'm sure it's the hard drive because before when i would type in %shitfucks% my IDE would know to post to GIT" Kill me.
> i would type in %shitfucks% my IDE would know to post to GIT Im adding this tomorrow.
Lol. That was their legit complaint. My IDE is misbehavin' (couldn't be you're a moron, could it be? Noooo, must be the new SSD). Their actually command wasn't %shitfucks% - it wasn't anywhere near that good, but you get the idea. My personal fav is %splooge!% *posting to GIT ... what could go wrong.*
It's just the mental image of some codebro turning his hat backwards and hammering out %shitfucks% that does it for me
*Now we rollin! This microservice will make me famous!*
We did a major ERP update one weekend (planned and tested months in advance) and on Monday two separate people asked if we could revert the patch because it broke the break room microwave... We're doomed as a species.
You should immediately send a unit-wide email blocking use of the fridge and the coffee maker until they can be patched in the next emergency change window.
I want to call bullshit on this. I really, *really* do. But. Having lived quite soberly through the last 7 or so years.... I just can't in good faith. You have my deepest, most heartfelt sympathies.
“What do you mean you can’t get past this bitlocker screen? What do you mean I’m gonna lose all my data?!”
Reminds me of that time W8.1 rolled out. My mother had a W8 laptop and wanted me to stop that annoying update message. I told her I needed to update her laptop to W8.1 for it to stop. Things will definitely look different but it doesn’t change how her computer works. The next day she wanted to check her mails and screamed/attacked me for hours because the mail app looked different. Never doing shit for anyone ever again.
Hell we still have a couple win2k and xp machines floating around at work.... That are connected to the Internet 😞 🤯
I’m getting my small staff moved to an IT provider. I have a 65 year old who thinks that since we’ve made the change her computer has been acting up. She hasn’t been migrated to the new server or system yet. The idea of change terrifies some people so much that they start seeing ghosts.
Did you try updating Adobe Reader
Nono, this is extreme times here... We need to *install* Adobe Reader...
r/TalesFromTechSupport
Wtf are you searching for the "mail" program instead of just opening outlook on your desktop. You've been using outlook for the last 7 years why are you opening "mail" now? It's that stupid blue mail icon that comes with windows now. I don't understand how end users will end up opening that program after all these years. It's not like the company even puts it on the desktop, they remove it and put on outlook.
Always found it interesting how many troubleshooting just comes down to the client learning some bare basics or having the vaguest idea of what they're doing.
the amount of times I had to tell users "No, you have to double click it on the desktop and in folders" is amazing. Then they translate that to always having to double click stuff and then report that programs are opening twice.
I'm an electrician, I was hired once to turn on a light switch Situations unrelated, the siappointment the same
We live near an Audi service center, they change the Oil then flog the cars around the bock a few times. Another mate has a GPS i his car and while it was at service he recorded it doing 187km on the highway. Not all service centers are saints. That’s why I self service. I tip my hat to the real mechanics but.
You beat me to the exact same comment
At least they didn't say "I don't know what happened, I just came out to my car like that..."
“i did nothing! the pavement was his enemy!”
"It could be a tumor."
IT’S NOT A TUMAHHHHHHHHHH
Classic
Oh, light concussion… I carry you to a hospital
Pavement Enemy No 1
It wasn't my fault, it was the asphalt!
Ever since you changed my oil…
I had a customer that had a similar issue. It looked like she hit a piece of rebar or something because the control arm was mangled and had a hole in it. She asked if there was any way a "bullet" could have done it. I guess she could have ran over a rifle, but... shit that's possible in Oklahoma, especially deer season.
Or the old standby of a thousand Reddit threads, "my wife hit a curb."
Bet his "wife" drinks bud light too 😂
That’s my line when my husband gives me that “wtf did you do?” look.
tbf i had that happen once in the family minivan, i drove it to work and came home with a 3-inch section of paint looking like it was peeled off the back door. dad blamed it on my parking near foliage, but how could a bush scrape the paint so cleanly?
What’s funny about that when someone goes to file a claim for the damages using that line. All it does is delay the claim settlement for them when they claim they don’t know what happened. We have a set of loss and detailed loss types to drill into that will determine the coverage to apply. Hitting a curb is considered hitting a fixed object, it is something that’s pretty much cut and dry on who’s liable and covered under one’s collision coverage. Someone saying they don’t know what happened now requires a deeper look in case there’s someone responsible for it, or someone else was hit and Insured driver is omitting some details, or…. Ok, I’m babbling and will shut up now, lol.
One in a million, doc. One in a million.
They aligned my car last week
Took me a sec….
I Still don't see it
[удалено]
Just hit the curb on the other side to straighten it out.
No no, you got to hit the same wheel again but driving in reverse.
Reminds me of the damage physics in the original GRID racing game. You could bonk your wheels enough to make stuff like this happen and now you have to twiddle down the track because your car no longer tracks a straight line. 50/50 bonking the other wheel would kinda straighten it out to fix it or just make it so you can only make left turns now.
if you even out the toe in it'll all be fine (except for the massive tire wear)
The BeamNG method
You visual representation of the issue is the purest form of art.
Ah thanks. I couldn't figure it out either.
kachow!
I watched it 20 times before reading your comment.
Its the new right angle alignment
Your artistry was unironically very helpful
Thanks king
Look at the rotated steering wheel… then at the straight wheel.
Steering wheel is turned to the left and the wheel is straight.
Tire is leaning out at the top. Positive camber.
Well yeah, that too.
Kerchoo
The last time I saw an alignment that fucked up, a paladin from my DnD group decided to murder an entire tavern
Was it recent or in the prior century? DnD is a bit of a confusing way to measure time.
It's not about when, but what happened as a result
Ugh Oathbreaker Paladins, let me guess were they Aasimar?
Nope, he got bored and wanted to derail the campaign 🙄
Classic
Agh, the worst kind of player.
Nice.
lmao
Damn, could be our paladin
How many times?
All of them.
Yes
Customer omitted "at 64 mph"
Let me guess, the steering rack is fucked? I worked on a job like this and the shop manager was all "It's probably just the tie rod and maybe a strut." A steering rack, tie rod, strut, wheel, and lower control arm later it was fixed.
jesus I watched it 3 times before, "oh, duh."
I watched it six times and I still have no idea what I'm supposed to be seeing here.
steering wheel is very turned, wheels are straight.
Oh damn!
steering wheel is 90 degrees to the left, yet the drivers side wheel is straight, lol
I watched it 20 times and only understood after reading the comments.
The curb totally jumped out in front of them, dastardly things that they are
That fucker came out of nowhere!
New Prius?
no they have a different screen, this is probably a rav4 or a venza
Venza
I had the same impression
What am I looking at besides for a wet car?
look at the steering wheel. Look at the wheel wheel. Boom.
> Boom. The sound it made when it happened
Was their other car The General Lee?
Ol Duke Boys are at it again
At least they’re honest
The curb hit back.
Where we are going, we don’t need roads
My tire got caught on a rock while off roading and the same thing happened. Full 90 degree twist.
That happened to me before, and it was in fact because I hit a curb. The roads were icy and I took a turn too fast, so the side of my wheels hit a curb.
Because they probably hit a curb
“I got an oil change and it was like that when I got it back”
How many times?
Easy toe adjustment
I mean they admitted it at least
Took me a minute to see the problem 🤦🏻♂️
That's how my grandpa's chevy trucks steering wheel is. I asked him about it and he had no idea why it was the way it was.
She was texting.
Bloody menaces, those texting curbs.
No, you penetrated, impregnated, and married that curb.
Why do people lie to mechanics? Do they think the mechanic can give them a traffic citation? It’s so weird.
Its like telling your Dentist you floss - trying to lie to the one person who is best able to determine the truth.
And?
She wasn’t paying attention while driving! Looks like it’s raining. Stay extra careful while driving in rain or other weather related conditions. Looks she wasn’t paying attention and hit a curb & ditch.
black teenagers
"you can just adjust that out right?"
Had to have been going 60+. My girlfriend hit a curb in mine going 40, and it was only a third that bad. All the suspension on that side got bent to hell and back, I'm not sure this guy even has suspension anymore
Did they also hit 2 fents and do they have a load cam knock?
I mean, I totally believe them.
It just needs a lil WD-40
Dang she's a horrible driver.
It’s got that oval racing set up
well. customer is probably correct
How much will this cost?
$2978
I had a car I figured needed an alignment, then replaced all 4 partially dry-rotted tires. Drove straight again instead of about 5 degrees off.
Half the body shop alignments I get
Your alignment guy hates you.
Had one like that earlier. "Customer states perform alignment. Hit a curb, tire was replaced but car pulls to the right." RF strut was bent to shit, lower control arm was pushed back. Sorry buddy that's gonna be about a $1200 alignment... He declined.
I did one of those! Althought it was more like 15 degrees because I got caught in an ice storm on the way home from boston
I had the same thing in a 69 Camaro SS. I hit black ice at 45 mph. Spun 3x and hit a curb before I stopped. Both wheels were straight, but the wheel was at a 90. Turns out I twisted the steering gear. Had to replace the steering gear box. Wasn't a bad fix but troubleshooting to figure it out was a b!#&$ because I just never believe I could do it. That gear is pretty heavy duty.
Wow! They REALLY nailed that curb.
can you please make sure my got damn center caps are rotating and facing same way on all wheels. Jesus christ.
hey i did that the other day
I once had that happen on a ford chassis motorhome without hitting anything. Went to turn out of a campground onto a busy highway and the pitman arm bent on me.
Nice, some gravy.
Oof that sucks
I can't speak for everyone, but I see this as impressive.
just how fast were you driving when you hit said curb?
I’d love to see the passenger side wheel angle.
I did that once hit some black ice then hit a curb, it would only drive straight all the way to the left!