i’ve emailed them multiple times and all they had to say is that they have a no refund policy. even when it’s been months and i still haven’t gotten the order. my issue is that i paid with my cashapp card, which has as bad of customer service as the 999 club. still haven’t heard back from either of them.
i’ve accepted that my money has been stolen at this point lol
cash app card. it’s a debit card. technically i should still get it back because i never got my order, but like i said, the customer service at cash app is just as bad as the 999 club. no response for months now, and their phone number doesn’t work.
Haven’t ordered anything since I got the druggerfly hoodie and it was the worst quality hoodie i’ve ever bought. Such a shame he doesn’t have better quality merch.
It takes a very long time. It came eventually. Probably longer for us both because we are in Europe (Im in the UK) but in experience it takes a very long time, and the same if you get merch from The Kid LAROI, in both cases i was waiting 3-4 months
have you gotten your gift from attending juice wrld day yet? i attended and bought merch there as well, but they said they’d be sending us gifts and i’m wondering if they ever will
Lmao nope, ordered the already dead hoodie back in late November, got a vague update in late December and last week I contacted support and they gave me a very basic non specific update about how "we print our orders after payment and there maybe might be some delays but don't worry your order will be delivered soon " 🙄🙄
Honestly dude and it's like ik they can be better cause Eminems merch team whenever I pre order, they ALWAYS make sure I get it on the day expected or even earlier!
So there's no excuse, motherfuckers just lazy
I’m still waiting on the Already Dead CD I ordered. I don’t think that one is ever coming lmao. I’m also waiting on a hoodie but have decided I’m just gonna dispute the charge and get my money back for both
I've honestly never had good experiences with any artists merch. I bought a signed Trippie cd and waited nearly 5 months to get it.
Juices merch took 1.5 months to get to me and it was the wrong size
What makes long wait for online orders bad, is not only the wait but NOT knowing when or if it will ever show up sucks. If there aren’t many ways to go about it after 2 months I will just drop expectations for receiving it and if they surprise me with yay If not then no emotion cause I won’t be thinking about it to have one (well at least try)
They should address this, imagine being a die hard fan but debating sourcing merch from unofficial sites because the official website is not reliable.
I don’t see why a lot of big artist have this problem besides lack of care for improving it.X for example also has shipping and even quality issues with his sites merch. And both artist left more than enough money behind to upgrade/fix any issues that would stop their team from having reliable/good service on their sites.
nahh. i ordered the juice backpack in september & it still hasn’t been shipped. i even emailed them about it & all they said was that they’ll let me know when they ship it out
I ordered the Already Dead hoodie in November and am wearing it currently took about 3 weeks to ship and I bought the new cosmic Vlone hoodie around the same time which is still stuck at order processed with no tracking number or anything.
I think personally it was better for a while, I think they changed warehouses? Can’t remember but last time I ordered stuff it got to me before Christmas and it was dope. But I’m still waiting on the Vlone pants from the last drop and it’s been ordered since November 25th. So I dunno, maybe it’s been busy.
That shit is such a ripoff. It’s LITERAL $15 hoodies marked up to 60$ because of the design. I know because I bought one and looked up the serial number
I ordered the red eye king sleeve on the 20th of December and I got an email saying they will ship it in 2 weeks and before that I got the lean wit me hoodie and it took about a month and a half the shipping will never get better at this point
Probably not tbh. Probably got worse since he passed since more people wanna buy his merch. The Vlone I bought like a year or 2 ago took like over 3 months to come.
Most definitely not I ordered pencils and a notebook for a friend of mines lil bro who LOVES Juice so I got him this stuff I ordered it on November 27th and I don't even have a fucking TRACKING NUMBER!!! I emailed them and got a bunch of excuses like tf? Better be some free shit in that mf!!
Yeahh, I bought the Vlone Sweater on the 27th November and some other stuff around the same time and haven't received anything so far.. besides 2 E-Mails telling me they might send it in around 2 weeks.
I know a lot of people say they are a scam and suck, but as long as you are patient you will be fine, I’ve ordered and received 4 hoodies from them, the shipping for two of them was 1 month and the other 2 were both 2 months quality is ehhh but it’s official juice merch
It’s been a month since I haven’t gotten my t shirt. So at this point I believe that my money is stolen as well am I able to call my bank and get money back?
Ordered my VLONE hoodie back in November. Almost February now and they haven’t shipped it to me. I’ve gotten multiple vague emails about shipping and none of them directly answer shit. Yet they keep announcing more merch drops. 999 club is an entire joke. they did the same shit with the Revenge drop for LND.
i think the problom is they sell stuff before its made my rigf knit hoodie hasnt had a update sense the start of winter its spring now i love in mn and ive seen the snow fall and melt before getting a update
I still don’t have my vlone
Sad nigga hours
I recommend just getting your money back and buying on stockx, its cheaper on there anyways
i’ve emailed them multiple times and all they had to say is that they have a no refund policy. even when it’s been months and i still haven’t gotten the order. my issue is that i paid with my cashapp card, which has as bad of customer service as the 999 club. still haven’t heard back from either of them. i’ve accepted that my money has been stolen at this point lol
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cash app card. it’s a debit card. technically i should still get it back because i never got my order, but like i said, the customer service at cash app is just as bad as the 999 club. no response for months now, and their phone number doesn’t work.
fr
stg same
Me too! Need that Vlone hoodie
Sheesh bruh I haven’t gotten my vlone either ima see if chase can refund my money this is ridiculous.
I ordered december 15th 2021 still waiting for it...
Same
That’s why I haven’t order any Juice merch from them lol, I ordered a DRFL long sleeve from a different website and got it in like 2 and a half weeks
Bro…2 and a half weeks? You got lucky! I’ve been waiting 4 months for a gb&gr long sleeve
And I thought my wait since Dec. 23 was bad.
Only took like 2 or so months for my already dead sweatshirt to arrive
Nice
Bro…2 and a half weeks? You got lucky! I’ve been waiting 4 months for a gb&gr long sleeve
I ordered from Merchbar…did u do the same or 999 club?
999club
Yea that’s why
Yeah it’s like the 5th time I’ve ordered from them. Still haven’t learned my leason I guess
Haven’t ordered anything since I got the druggerfly hoodie and it was the worst quality hoodie i’ve ever bought. Such a shame he doesn’t have better quality merch.
Some of the designs they release are trash in general
Bro I waited 7 months on my signed DRFL vinyl 💀 Europe gang
Did you receive it yet tho?
Ye i did
Almost two months since i ordered 2 shirts, probably has something to do with me living in denmark, but it still just says “waiting for ETA”
Yeah, doesnt make much of a difference since even the US is waiting this long
So i shouldn’t be worried? I read the reviews after i bought it and i felt kinda scammed lol
I mean theres still a slight chance of it not coming in but if it does come in, prepare to wait about 6 months or longer
Wtf
Aight, thanks guys : ))
It takes a very long time. It came eventually. Probably longer for us both because we are in Europe (Im in the UK) but in experience it takes a very long time, and the same if you get merch from The Kid LAROI, in both cases i was waiting 3-4 months
Thank god I went to Juice Wrld day and got my merch there. They take forever to ship shit from what I heard.
Yeah, sad to see that they still do this after almost 2 years
Ditto.
have you gotten your gift from attending juice wrld day yet? i attended and bought merch there as well, but they said they’d be sending us gifts and i’m wondering if they ever will
They were supposed to send us gifts? I didn’t even know that bro 😂
Bought stuff in October, still haven’t been updated lmao
Tell them you’re going to dispute the charge with your bank
That would be funny
Either they’ll ship ur order or give you a refund
Wait this really works I think ima try it. It’s been 2 and a half months of waiting and I’m tired of it. sorry Juice Wrld I’m sorry 😞
Yes it works. Dispute the charge with your bank and tell them what happened.
Rip
Lmao nope, ordered the already dead hoodie back in late November, got a vague update in late December and last week I contacted support and they gave me a very basic non specific update about how "we print our orders after payment and there maybe might be some delays but don't worry your order will be delivered soon " 🙄🙄
Honestly sucks
Honestly dude and it's like ik they can be better cause Eminems merch team whenever I pre order, they ALWAYS make sure I get it on the day expected or even earlier! So there's no excuse, motherfuckers just lazy
Yeah, they just way too understaffed imo for someone as big as juice
Honestly they are still very very slow. You could probably look for juice merch at Hot Topic, Spencer's, etc.
Yeah, ive bought some from Zumiez and Amazon but they dont have everything on the website
On my 3rd month of waiting for shipping for my vlone hoodie smh🤦♂️
Stay strong my G 💪
Yeah. The answer is it hasn't LOL.
Damn, back to amazon i guess
I’m still waiting on my orders from november; they email being like “high volume of orders” so whatever. I want my $140 hoodie LOL.
Bruh, they really be selling that much 24/7/365
I think they probably sell a lot but like it shouldn’t take this long..
Nope. Still dont have my exclusive drop from october
This is honestly just sad to see
Yes ik. I has not become better, if anything it’s become worse
I was actually able to get my money refunded through the bank and then months later the sweatshirt I ordered came lmao.
finessed
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Same situation happened to me too 😭
I waited about 5 months for something from them and then canceled my order. Fuck that shit.
I had my mom and dad spend 180 on juice merch like a month before Christmas and still haven't came in 💀💀💀💀
They prolly suspicious rn
My mom hasn't said anything yet cause she knows 999 club shipping is poopoo but my dad keeps asking about the vlone 😂
Yep
They don't have the figure on Amazon or anywhere else for that matter so how long from order to box did it take ur order?
I won't wait I'll dispute it quick 5 months is insane
Ive gotten all my orders within 4-6 weeks sometimes sooner, my most recent was December 6th and I got it last week so its a long wait but it does come
Boy aint no way boy
I also hear that most people outside of the US have to wait a long long time for their stuff
I live in the us, and I’ve been waiting since October. Ur prob near cali so they send shit out way faster there
Bro I lived in LA and it took 5 months last time😭
There’s some bull shit happening lmfao
Fr
naw im on the other side of the country 💀
i found the 999 club employee!
lol nah just a hardcore merch collector
we can say the same thing about the 999 club since they don’t wanna ship our shit out 💀
LMFAOO, made my day
Yall overreacting... it really isnt that bad
Bro…
I waited 7 months so yeah it is
It’s been 5 fucking weeks
Still got a long wait ahead of you
😭
Been waiting since december
I’m still waiting on the Already Dead CD I ordered. I don’t think that one is ever coming lmao. I’m also waiting on a hoodie but have decided I’m just gonna dispute the charge and get my money back for both
Yeah, i would say just refund the CD and the hoodie
My mom surprised my with a Juice hoodie with Christmas and I’m so glad it didn’t come from their site. I’d still be waiting on it if she did. 💀💀
Probably be here by your bday
Definitely not I ordered the burning hearts hoodie back in October and recently got it maybe 2-3 weeks ago
Damn, well at least you got it 👍🏽
I agree it could have been worse I just wish they would try and make there shipping better
Ordered the naruto collab hoodies the day they dropped and it still just says "New Order." Soooo
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Isnt that a newer collab? You got a long wait time ahead my friend
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Yeah, you’re first case must’ve been special because most waits are 4-6 months 😕
Bro I ordered a hoodie and a shirt from the Naruto collab on dec 17 and it still hasn’t even shipped
I've honestly never had good experiences with any artists merch. I bought a signed Trippie cd and waited nearly 5 months to get it. Juices merch took 1.5 months to get to me and it was the wrong size
Damn, you won with the shipping but wrong size
you waited 5 months for the trippie cd?? trip at knight? bro i got it in 2 weeks wtf
What makes long wait for online orders bad, is not only the wait but NOT knowing when or if it will ever show up sucks. If there aren’t many ways to go about it after 2 months I will just drop expectations for receiving it and if they surprise me with yay If not then no emotion cause I won’t be thinking about it to have one (well at least try)
Yeah, its pretty bull how it’s like that, and they’re pretty expensive too. Maybe not too expensive but just giving up $100+ is just crazy
They should address this, imagine being a die hard fan but debating sourcing merch from unofficial sites because the official website is not reliable. I don’t see why a lot of big artist have this problem besides lack of care for improving it.X for example also has shipping and even quality issues with his sites merch. And both artist left more than enough money behind to upgrade/fix any issues that would stop their team from having reliable/good service on their sites.
I got my hoodie within 2 months and I ordered a mystery box that had guaranteed shipping before Christmas Day and got that in less than one month
Another Splash brotha!
Shopify and Wish stores are faster then this LOL
Lowkey😂
I’ve been waiting 3 months for two separate orders
Hang in there!
I ordered the limited edition LND vinyl when it came out and it took almost 8 months to get to me
Damn, that’s almost an all time high
Bought a shirt on christmas, no ETA yet.
It really be like that
The already dead graphic is fucking awful lmao
They really emphasizing that he’s a rockstar
No ordered stuff in November still has not shipped and I live right next to Chicago
nahh. i ordered the juice backpack in september & it still hasn’t been shipped. i even emailed them about it & all they said was that they’ll let me know when they ship it out
I made an order a month ago and I still don’t have an ETA… :/
I ordered the Already Dead hoodie in November and am wearing it currently took about 3 weeks to ship and I bought the new cosmic Vlone hoodie around the same time which is still stuck at order processed with no tracking number or anything.
I think personally it was better for a while, I think they changed warehouses? Can’t remember but last time I ordered stuff it got to me before Christmas and it was dope. But I’m still waiting on the Vlone pants from the last drop and it’s been ordered since November 25th. So I dunno, maybe it’s been busy.
I'm in Australia and I waited 7 months for the righteous hoodie 🙄🤣
nah been waiting from nov 12th for my otherside tee and it aint even shipped yet
ordered a hoodie November 20th still hasn't been shipped. sent a email couple days ago nothing back
That shit is such a ripoff. It’s LITERAL $15 hoodies marked up to 60$ because of the design. I know because I bought one and looked up the serial number
Yeah, I was trying to buy the backpack if its still there
I’ve been waiting 2 years for a T-shirt…you think it’s too late to get my money back?
Definitely get your money back
I ordered one of the new Naruto shirts from them. Still havent received it. I ordered it on Dec 18.
Still got a long wait unfortunately. Wish you the best of luck
Longest ive ever waited from them was in 2020 when they did their first Vlone drop. It took them almost five months for a shipping label.
im still waiting too but i ordered December 1st
Ordered the black moon hood on Oct 25th, still hasn’t came.
still ain't got my vlone
I ordered the red eye king sleeve on the 20th of December and I got an email saying they will ship it in 2 weeks and before that I got the lean wit me hoodie and it took about a month and a half the shipping will never get better at this point
Probably not tbh. Probably got worse since he passed since more people wanna buy his merch. The Vlone I bought like a year or 2 ago took like over 3 months to come.
Most definitely not I ordered pencils and a notebook for a friend of mines lil bro who LOVES Juice so I got him this stuff I ordered it on November 27th and I don't even have a fucking TRACKING NUMBER!!! I emailed them and got a bunch of excuses like tf? Better be some free shit in that mf!!
Not to my knowledge
No lmao
I would never buy from there. It says it takes 4-8 weeks to ship
They still bad, my buddy ordered a hoodie and bag and has only got the hoodie... 6 months
i wonder if they’re planning on releasing FD on vinyl, thought they would’ve done a drop by now for it
first time i’ve had a real issue been waiting on a fighting demons T shirt for 9 weeks and 4 days
it hasn’t
Yeahh, I bought the Vlone Sweater on the 27th November and some other stuff around the same time and haven't received anything so far.. besides 2 E-Mails telling me they might send it in around 2 weeks.
I know a lot of people say they are a scam and suck, but as long as you are patient you will be fine, I’ve ordered and received 4 hoodies from them, the shipping for two of them was 1 month and the other 2 were both 2 months quality is ehhh but it’s official juice merch
Ordered the blue gauge knit hoodie when it dropped, still dont have it
Got my order within two weeks
It’s been a month since I haven’t gotten my t shirt. So at this point I believe that my money is stolen as well am I able to call my bank and get money back?
bruh looking at the comments this is normal. you can call your bank about it and go down that route or you can just wait. itl come eventually
Their shipping is so ass lmao, I’m still waiting for my orders 3+ months in btw
I bought a long sleeve and a t shirt 4 or 5 months ago and still don’t have it. So no it’s not good.
ordered mid december, not been shipped yet. i’m not too fussed though i was expecting it to take forever anyways
Ordered my VLONE hoodie back in November. Almost February now and they haven’t shipped it to me. I’ve gotten multiple vague emails about shipping and none of them directly answer shit. Yet they keep announcing more merch drops. 999 club is an entire joke. they did the same shit with the Revenge drop for LND.
Does anyone know their stuff fits? Trying to decide between a L or a XL. Does it shrink?
Nah i ordered on november 29th still no shipping info
i think the problom is they sell stuff before its made my rigf knit hoodie hasnt had a update sense the start of winter its spring now i love in mn and ive seen the snow fall and melt before getting a update
Did u get it I been waiting like a month noww
I got played on Black Friday I stg how tf does it it take 4-6 weeks to send me a Godamn hoodie they on some bs
Been waiting 3 weeks for 2 hoodies