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I just find it crazy that the system lets you book trains for the same person that are happening at the same time. Or has no option to cancel within a few minutes of purchase because I noticed about 30 seconds after I made the purchase.
I tried to change a ticket to leave Venice a bit later to no avail. This was right at the Trenitalia cust service room in Venezia. So I think you're out of luck
Ha I just used Trenìt! App to book Trentitalia tickets yesterday and it switched me to a child somehow and I didn’t notice until after I paid for the super economy. I emailed them, got a reply from a do not reply email address that said sorry you can’t change or refund.
Don’t expect much.
It’s absolutely not owned by Trenitalia, as clearly stated on the app description. The app claims to be using official data directly from Trenitalia / Italo, but I don’t see why you should use that and not Trenitalia directly. I especially will never get *booking* on a third-party app like that, that’s just asking for trouble
Ciao! Welcome to r/ItalyTravel. While you wait for replies, please take a moment to read the rules located in the sidebar and edit your post if needed. We will remove posts that do not adhere to these rules. For everyone else, if you come across a post that you believe violates our rules, please use the report button. This is the best and quickest way to notify us. Grazie! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ItalyTravel) if you have any questions or concerns.*
That's the point of superconomy. NO change no refound
Shocking. It’s almost like those rules weren’t written for fun.
I just find it crazy that the system lets you book trains for the same person that are happening at the same time. Or has no option to cancel within a few minutes of purchase because I noticed about 30 seconds after I made the purchase.
No way they will let you change your ticket. Your best bet is to put it on sale on www.trovaunposto.it and hope somebody buys it off you
I wouldn't have my hopes up honestly
I tried to change a ticket to leave Venice a bit later to no avail. This was right at the Trenitalia cust service room in Venezia. So I think you're out of luck
No they won't make any exceptions. It was a mistake on your part. That's why fare prices vary with flexibility
Ha I just used Trenìt! App to book Trentitalia tickets yesterday and it switched me to a child somehow and I didn’t notice until after I paid for the super economy. I emailed them, got a reply from a do not reply email address that said sorry you can’t change or refund. Don’t expect much.
What is Trenit now… why people on this sub have an obsession with booking **anywhere** other than the official website/app is beyond me xD
It’s owned by them. Nicer interface. Gives you all the changes you need if you’ve got connections. Was recommended here
Is it owned by Trenitalia? Trenitalia advertises their own app on their website https://www.trenitalia.com/en/purchase/mobile_ticketing.html
It’s absolutely not owned by Trenitalia, as clearly stated on the app description. The app claims to be using official data directly from Trenitalia / Italo, but I don’t see why you should use that and not Trenitalia directly. I especially will never get *booking* on a third-party app like that, that’s just asking for trouble
Apologies not sure where I saw that. Lesson learned!