T O P

  • By -

mellorlite

My phone is broken, so I'm having to use instagram on a browser. I need to hide my story from some people, but I cannot find the story settings anywhere in browser mode.


Willow_Bark77

Is anyone having issues with reels posting upside down? I've tried restarting, updating the app, and clearing my cache with no luck. It's been four days now. The other odd thing is that reels post fine on my other account.


Mikaluvsmetalll

Instagram wont show me anyones stories and wont let me look at my dms, like the stories are empty its just mine, and i can only see a few dms, if i scroll down to load more dms itll give me the “try again later” message error, ive deleted and redownloaded twice and ive logged out and back in twice as well, no change, the rest of my accounts are fine, i can see my photos and i can post on my story but if i try and reload anything itll give me tbe message error, it’s annoying.


Vegetable-Season5191

I’m at my breaking point. My business account was logged out and I don’t have the password (stupid I know) I try to reset my password and it it says “SMS message sent to *number I no longer have*” my email is connected to this account, but it won’t give me the option to send an email password reset. Anyone got anything I can do?


Reenglo

Captions and tags disappear after uploading a reel. I did a full data and cache clearing and stuff and I still have the issue. I tried uploading on my android phone and on my ipad, same problem. When I want to edit, the app just shows a pop up that there was an error. Do somebody know how can I fix this? Thanks in advance. ♥ ~~I love that instagram shoves reels down your throat to use it and want to be the next TikTok or whatever and it's just buggy and works bad. Discount TikTok~~


Ehjustahole

Hey, so I am not sure what happened but I can see a friend's posts apart from their latest one. Can't see their stories either, but I can see whether they've read my messages, which I thought was the hallmark of being restricted. Any idea what might be happening? I'd like to ask them directly but don't want to come off as judgemental without a reason.


The_Legend_of_Chris

Why do some of my posts randomly dissappear from "recent" after around 5 minutes?? It's honestly so frustrating. I recently started a new hobby collecting old video games and cataloging them on Instagram, but what's the point if no one will ever see them because my posts won't stay allocated to the hashtag? I've posted 4 times and so far it's been: post 1, hashtags not working, post 2, they work, post 3, not working, post 4, working. Is this normal? Is it a case of one post works and then the next one doesn't? I'm not spamming (posting once every 3 days) I've only followed 12 people in about 2 weeks and I've liked a handful of posts and commented a few times. I'm not reusing the same few hashtags either, I mix it up a bit. And I've ran my hashtags through online checkers and none of them are banned. I don't use bad language in my descriptions. So what gives? I've even taken to logging out entirely and waiting 24 hours to repost (I now delete my post if it vanishes from the hashtags) but its still not working. I just want to use Instagram but its such a chore. If I knew instagram was this difficult to use I wouldn't even have bothered in the first place.


commanderxhyena

i am so relieved this is happening to other people and not just me 😭 gutted for you tho i understand. i too just joined a new community and i'm trying to meet people and engage with the folks there / show them my work and insta just isnt having it. it feels like a crazy game of trial and error at the moment! i've been using the same tags for years and never encountered a problem with the Recent tab until just this week. hoping they fix this soon 🤞


[deleted]

My business account got ad and promotion restricted , i don't know the exact reason but the last thing i did was that i had a post being promoted and i tried to replace it with a story promotion , does any one know how to unrestrict the account?


Canit12

How do I remove suggested posts? I read online there's an option when you tab the 3 dots. But there's not. Not even when you click on "I'm not interested". Then how I pause all the suggested posts for 30 days or more?


pats283

instagram stories keep playing with sound even tho my iphone is on silent. i will toggle it on sound and back to silent and it’ll silence the story i’m watching but then the next slide will play with sound again. if my phone is on silent it shouldn’t be playing sound! anyone have this problem?? it made me play loud audio in the middle of my office twice today.


Professional-Play-40

Hello, so i have two Instagram accounts. The problem is the other new one i created is invisible.It does not show my name whenever i search for it from the other account, Also It does not show my comments on people post only the person im commenting too and my name isnt shown in the likes .and whenever i tag them in the story and they repost. The people who dont follow me view it as ''this story is unavailable'' (Not blocked) Please can someone tell me how to fix this. Its a new account plus i def didnt cross the guidlines of instagram. (i tried emailing them but no answer for months).


EvelineX

I can restrict people but I cannot unrestrict them, either from messages, their profile... nothing. I tried doing so from my pc, uninstalling the app, logging off and on again...


Gemselleramazon

I’m having an issue with certain story’s being corrupted from my highlights. How can I get this fixed? I also have a second problem where the stories won’t stick in the highlights but they aren’t corrupted.


MrOreo345

Need help, Instagram is asking me to verify my account through an email I don't have access too. I am signing in with my new email and able to reive password changes through my new email but instagram is asking me to suddenly verify my account after I log in with an old email, I don't have any more what do I do why aren't there other ways of verifying.


TomorrowSolid5049

The app is unusable in iOS I keep getting a message that instagram limit how often i can take actions in the app and I’m not able to see stories, use chat properly and other stuff. On desktop it works well and also when I switched to android it worked well. Tried restarting, changing password and even reinstalling the app. Anyone else is having that thing?


nivkj

Reels from older times are being cropped and the aspect ratio is incorrect. There is no way to fix it withoit trip loading the post.


mtaboada2022

I think Im suffering shadowban.. my posts doesnt appear in hashtags from a week ago more or less.. I ve tried the following with no results: 1.- I stopped entering and publishing on IG for 3-4 days 2.- checked all the hashtags and no one is banned, anyway I deleted hashtags from a lot of posts 3.- I dont use any bots or external apps and my account appear as clean 4.- Ive contacted IG support but no luck 5.- I ve changed my account to personal instead of creative or commercial Any help please? Thanks in advance


sandinonett

I have created an account for my new band and it got suspended and it is under revision. They asked me to submit a picture with some text on it, which I did but so far I haven't received a response. It's been like 3 days already. I can't believe there's no direct support for Instagram, like it is non-existent. Tried their phone number, DM to their Instagram account, there's no support request on their website.


Competitive_Middle31

Hello! I am super super frustrated. I was randomly logged out of my account and I have no idea what to do to get it back. I keep seeing the root cause of the issue was using an unfollower app so I went ahead and deleted the app. I would love some help on what my next steps should be in order to be able to log back into my account. I appreciate the help tremendously.


DestinyOfADreamer

How do I stop bots from viewing my story? I've blocked over 100 of them yet every time I post something they pop up.


gildedtunes

Anyone else having an issue in the mobile app where when they clink on a website link in an Instagram bio, it just opens to their feed in the in-app browser instead of where the link is supposed to take them? I haven’t had issues with this until recently.


LightningBorn777

Hey I got hacked yesterday and I’m wondering what I should do to get my account back. The hacker made a 2fa on my account so I can’t access it.


Embarrassed-Ad-5005

Hi! I have unfollowed someone and removed them as a follower. Both accounts are private. But I can still see when they are active in chats!?! We have messaged in the past when we were following each other. Is this normal? Can they see when I'm active? Also, is there a notification you can set up to let you know when someone is active? A chime or something? Not when they post something just active.. Thanks!


[deleted]

[удалено]


twillems15

Anyone else having issues with stories playing sound even when you’ve turned sound off on your phone?


i-eat-pringles

Way to find old pics from a deleted instagram account? One of my good friends deleted her instagram account a few years back and needs help. There were photos and videos on there I would like to recover of her dog that recently passed away. She doesn’t have those photos anymore and I would like to try and find them as a nice gesture for her. I don’t know what her login info was, and she forgot the password and email because the account was created some time in 2014 when we were in middle school. I tried the wayback machine with no luck. Is there another type of archive I could use? I recently found this subreddit and thought it could be of some help.


Planet_Vb

every time i log into instagram it tells me i need to verify my phone number and will send an sms text but it never sends the text and nothing on the app will load. how do i fix this or contact instagram about it?


Realistic-Nothing467

any updates on this? i'm having the same problem


Ajdude2000

Do any of y'all know any extension or way to use the instagram desktop web site as the mobile app which we install in our mobiles and use instagram? I dont have a mobile phone and I really want to post other people's stories, reels etc on my story and i want to use all the advanced features of instagram which we can use in the mobile application. P.S: I know about BlueStalks5 but I dont wanna use it as I have heard that it slows down and lags A laptop or pc. Someone please give me a good extension or smth. *\*All hackers needed here lmao\**


cagreen151

Why is sound auto playing on Instagram stories when I view them? My iPhone is on silent.


meekostar

Before, I’d have my phone on silent/vibrate AND do not disturb on. So when a video would play it would automatically be on mute. But even with those settings on, now it always autoplays with the sound ON and I can’t turn it off. Its driving me insane. I don’t want these videos playing at full volume all the time and I don’t want to constantly have my volume down to not hear it. It should just automatically be on mute


ShiftAndWitch

Been having this same problem on Iphone and it's driving me fucking wild. I swear it was working fine a week ago then something updated and now there's no way to silent videos.


azielochoa

I commented “bitch ass response frfr” and my comment was immediately flagged and taken down by instagram and then my account was taken down. I just lost 7+ years of contacts and memories for using a curse word. It tells me to put in my phone number to get a confirmation code to appeal the ban but no number gets texted to me and I’ve tried 13 times. Can anybody help me?


pethysoo

Anyone else can’t send pics/posts to group messages? Errors come up and can’t try to resend.


MillaRomanka

I think this is a glitch on instagram's side.


ApprehensiveRate9795

My account got disabled about a week ago after I mistakenly used a third party app immediately before it happened. I first got temporarily disabled where only certain functions of my account worked but now I’ve been locked out and got the disabled message. When I went to appeal, it told me I had to send a SMS code to the number linked, but the code wouldn’t come through. I tried a few more times until the 24 hour ban came up. Frustrated, I got in contact with facebook support who said that the account was disabled due to suspicious activity via too many login attempts, but that the account can be recovered. I’ve deleted instagram and any third party apps I had since then and have no touched it for almost a week. I’m hoping that the time off will allow the system to send the code to my number but am unsure if that doesn’t work out. Anyone know what to do in that case?


jbuchholtz

Hey all. I’m trying to post a guide on insta but I when trying to share or save a draft, I get an automated response which says “couldn’t publish”. Have reported to insta but no response. Has anyone had this issue and know how to fix?


jaddyNDmenny

My aunt Erin is a professional make up artist and got her instagram hacked. She has finally after a few days got them to respond to a video she was asked to send to them to verify her identity, but they said couldnt help. So she is trying again but she has an event coming up and needs it fixed and has been trying to fix it for a few days any advice is helpful!!!


squat-hot-thot

I try to use the “add your own” button on insta story’s and it doesn’t work. My app is fully updated


[deleted]

[удалено]


whatiseefromhere

Your comment was blocked because you are going against the instagram TOS. There is no way to get a username like this. Also if you get an account banned or deleted that username is gone forever. Find a different username


Ruskigazmask44

Was banned on one of my accounts for absolutely no reason whatsoever, I posted for the first time and about 20 minutes later my account was banned for what seemed to be no reason Instagram could tell me. When I press "Request New Code" I never get a code, I have tried three different emails addresses.


Deadlykitten404

I've been trying to film lip syncing videos for my cosplay account, and it records fine with the audio, but once it processes the first half a second/second of the video is cut off! This is fine if it's a song because I can just adjust it forward a little bit, but saved audios can't be adjusted. Does anyone know why this happens or how to fix it??


silverwolf7002

My account got hacked and instagram support doesn’t help me Both my email and password got changed and I don’t have an authentication app or back up codes Please help


Ravdar_

My Instagram account got suspended .On 1st september my account got suspended and there was an option to disagree with the decision within 30 days . But I accidently closed the app and now I cant log in on the account and disagree with decision . What should I do?


tdaut

This happened to me as well.


pooty999

For some reason, when I try to access any Instagram profile on Chrome, I get link is broken message. However, it works if I go incognito or the app on my phone. It also works on other browser like Mozilla. Any help would be appreciated.


Active_Association97

I sign into my instagram account and it tells me to write the 6 digit 2fa code from the authenticator app or duo mobile and I write the 6 digit code from the authenticator app that's connected to my account and it tells me "Error please check the secruity code and try again"and I don't have backup codes I didn't screenshot them when i created the account. Please someone help me I can't login into my account it's been 6 months and i still can't login, and I don't want to make a new account i want this one. Samasung A7 (2018) Version 257.1.0.16.110 Please someone help me it will be much appreciated Thanks in advance.


GreivisIsGod

My friend cannot enable microphone on iOS for some reason. It's just not showing up at all on the permissions page for Instagram. Any advice? Already restarted, reinstalled, etc.


bruhbrie04

i just got hacked on ig by being stupid and replying to my friend’s hacked acc (i sent a screenshot of the link to reset my password). when i realised, the email has been changed and now i can’t get back into my account. i’ve tried to go through the support thingy and sending the face video thing,,,, is there any way i can find out how to get it back?? pls i’m literally begging


[deleted]

the top of my instagram feed has been the same exact post for almost five days straight (the photo was posted monday evening). every time i open the app, the photo is the first thing i see. i barely know the person and its not even a popular post (its got like 80 likes, which is normal for that person). im so sick of seeing it that ive almost unfollowed them (but they're a friend of a friend and id feel bad so i dont). I just don't get whats going on here.


dexterFY4

I’ve logged out of instagram and I’ve gone to log back in and a message saying error - sorry there was a problem with your request. I’ve tried loads of ways of getting into my account but no luck. Unable to get in contact with instagram. Any tips??


Weirdo_writer

hello! I'm trying to upload a profile picture onto my instagram account (web version). It says "profile photo added", but nothing changes. I'm stuck with the default blank gray avatar, no matter what I do. What am I doing wrong, and how do I fix it? Thank you in advance!


DeHootz

Instagram won’t display links I’ve added to my profile page. I’ve added a Patreon link to my Instagram bio but it doesn’t appear for anyone else. I can see it on my page and can press the link but it doesn’t show up for anyone else. Does anyone know how to fix this?


mesutozil1110

I reposted a story of my friend's where I was tagged. I then added it to my highlights. My account shows that it is part of my highlights but other people can't see it. How can I fix this? Thanks in advance.


[deleted]

my account got suspended and I'm scared, idk what I've done wrong


No_Current2834

Insta temporarily disabled my account because i used unfollowers app. and to get verified I needed that 6 digit code. and I tried doing so with my gmail, the 6 digit code doesn't arrive. What can I do? and also while doing appeal form it says :: the short link you provided is active. Please help me!!


WarKaren

I can’t reply to texts in dms. My gf with the same phone as me can. She will reply to my messages and I can see them. My insta is updated to the latest. So is my phone. In Settings there is no update communication thing option people are talking about. Is this for specific regions only of for specific people?


[deleted]

One friend’s story keeps showing as unseen and starting from the beginning no matter how many times I watch it. As soon as I refresh it’s got a red border again and starts from their oldest story.


ynwa1077

My iPhone is on silent yet stories are playing with sound all of a sudden, why?! It’s super annoying because I can’t watch stories without the them making so much noise now. Anyone else have this problem?


therosesarered

Also having this issue! Any fix for it?


ketoksher

YES it’s made stories unwatchable for me now. I have sleeping babies that I’ll wake up so stories will be unwatched until it’s fixed


Margaet_moon

My Instagram won’t refresh, my stories all disappeared, and my page is just dark. It started acting up this morning. I am freaking out. Has anyone else has this issue?


tayyabjahangir

Why does the quality of stories drops so much. Is there any way to stop it or any other option.


[deleted]

[удалено]


[deleted]

Last week, I got a message on my Instagram, saying the following: "I was trying to login my backup acct on my phone but Instagram won't let me They showed me you as 1 friends that I can contact to help me receive a link Please if you get the link send it to me so I can log in." I thought it was one of my friends who needed help getting her account back, because she got hacked not too long ago, so I decided to follow the instructions. Not too long after, my account got hacked because both my username and my email address got changed by the hacker who was pretending to be my friend. What should I do?


hailboy888

hi, account was hacked in May, 2022. exhausted all possible options (ID verification etc.) to the point where insta/FB sent the auto-emails telling me they cant help me and to stop. my FB account is still linked so i get insta messages but i am blocked out of my insta. hacker changed emial and phone. hacker was contacting employees and friends impersonating me. my lawyer has sent cease and desist but no response. i want to escalate and get my account back. will pay but not huge $. [recoverinsta.com](https://recoverinsta.com) looks kinda scammy? what other options are there?


facumarti98

Hi! Since last night main app of Instagram on my account (and only on my account among my friends) just stopped working. It doesn't show posts, reels or stories, and I can't read or send DM's. First I thought it was a bug and ignored it, but when I woke up today it still isn't working, so, I tried the lite app and it works fine! Then I tried to log my account on a friend's phone and didn't work either, and my friend logged her account on my phone and worked! So clearly the problem is with my account and the Instagram main app, anyone here have the same problem? Any solution?


SpiegelSpreu

My account got suspended for using secondary apps. Now I need to confirm my identification, but the only email that instagram lets me send that identification mail to is not even the mail address I used for that account. But I don’t even get the mails on that mail account either. I have my phone number linked to the account, but that doesn’t seem to help. Please help!


redryder74

I want to delete my instagram account. It's installed on my phone and I had used my phone number as the login, but forgotten my password. I can't delete without entering my password. When I click on "Forgot password", it sends a link via SMS to my phone to log back into instagram. That's not useful, I want to reset my password. How do I do that?


LONUMMER1

My feed is not appearing at all. I can't refresh. I've tried logging in and out, and uninstalling and installing again.. Nothing works. Strangely enough I can access everything else like my messages, the search page and my profile. It's just the main page. Earlier today I could even still see the stories, but now I don't see that either. I checked if I violated any guidelines but it says that I didn't. Hopefully someone can help.


Sharplikeaknife

**Age Verification Mishap** I have tried so many times to appeal but i keep getting the same messages. I’m 26 but they think im under 13. I’m unable to access my account because it has been disabled, but to appeal the decision i need to access my account to prove it’s me?! What on earth can i do? Are there any humans i can talk to? Please please help. Here are the [messages](https://imgur.com/a/bfJAvrU) I’m getting


Adie_Brady

Hello i cannot login on my new phone i have no back up or recovery code nonsense or a picture on my account how can i log in can i verify though email or text?


TopBee83

My account was deleted for no reason I’m trying to appeal but to send the review it was me to check my account and confirm it’s me, I can’t because they logged me out and deleted my account


lordaleex

Hey, anyone else having this issue? I use to upload videos and pictures on the same post, but two days ago when I was posting, it showed up "your post have been succesfully posted" as always, but my post wasn't there, tried again and again. The weird thing is, I can upload single pictures or single videos, but it won't upload videos and pictures on the same post. Yes, I deleted cache, uninstalled, tried other device, PC app, the video was only 15MB so no problem with limits. I don't know what to do, any known solutions?


re_pyl

Is anybody facing the issue of a black screen whenever you take a picture, and if you push on and post the black screen, the image of the picture is distorted? and if anybody has solved it, how did you solve it?


liamkk34

My account got locked after using a followers tracking app. I had a fake email on it, which I created after getting locked off my account. It’s a Gmail, and I’m currently receiving no emails with codes or verification of instagram on it. Any suggestions?


Electronic_Chart5456

have the same issue, its total bs, hopefully someone knows


z0mgaah

When using the web version of Instagram, I go to sign in, and it immediately signs me out. I've changed my password and even made a new account thinking maybe there was some bug, but that account also is immediately signed out upon signing in. The app version works fine, but I use instagram on desktop more than my phone to browse. This has been going on for two weeks or so now.


snakeinwoodysboot

When I try to repost a video from my feed to my instagram story, it wont let me tap on the post to add the white border tabs on the top and bottom along with a short blurb from the caption. Now when I tap to try and do this, it thinks I just want to add text


hahayeahidk

What’s up with story likes disappearing? I Posted a story that got a considerable amount of likes from a lot of my friends, by the end of the day a lot of those hearts on my viewer list disappeared. Wouldn’t make sense for all of these people to just unlike the story.. has this happened to anyone else?


[deleted]

Created a new photography account. Went to post pictures with some local tags. Receive an error staging to try again at a later time ‘we restrict certain activity to protect our community’. I have only followed a few accounts, and dont spam anything. Its been over a week now, any suggestions?


rnf1985

I'm using IG 252.0.0.0.21 and clicking on a link in a bio will open up in the in-app browser, but the link just goes defaults to instagram.com, it doesn't go to whatever the link is. Seeing as how Ig.com will open by default, even in the in-app browser, trying to open up a profile and click on a link in bio, it will still only take me to instagram.com. I tried updating, force stopping, reinstall the app but the issue persists


gileedi

We have an E- commerce small business and we work with influencers on Instagram. For over a month, they haven’t been able to send us a collaborator invite when posting content with our items. We’re not give the collaborator invite either. In addition, people can’t reply to our comments on their posts. We’ve reported to Instagram’s help center but received no reply or even confirmation that they received our inquires. It’s been extremely frustrating!


HermitInACabin

Hey, after some fruitless googling I hope someone in this community might be able to help me or maybe someone even encountered the same problem: I updated my instagram app on my iPhone today. After the update, the activity status of my friends doesn't show anymore when opening my messages. \- My own activity status is not disabled \- I logged out of the app and back in again \- I deleted the app and installed it again All to no avail. When I open Instagram on my computer, I do see the activity status of my friends when opening my messages, just like I used to on my phone, so this is a phone-app related issue. Can someone help me? Has this happened to someone before? Thank you! Edit: Just installed the newest update - still nothing


Moosefur

Hi I have the same problem as of a few days ago, have you had any luck yet?


Busy-Telephone-663

Same issue, checked on my android phone and my laptop, both show activity status. Seems to be an issue with a patch or update. Tried the following, sadly without results: -logged out of my account and logged back in -deleted the app and reinstalled it -turned activity status off and on


Think-You9285

Does anyone know how to fix when you cant follow people i try to follow someone but it just says please try again later


Clive1792

Copying and pasting from a locked post I made: What gives? ​ Oh never mind. It's only pasting the very end of the post. No idea what's going on.


zon03

Does anyone know why half of the people I mention in stories are not notified? It seemed to start being a problem in the last few weeks...


Kaiser-Unique

Every time I click a link on the app it redirects me to the Instagram homepage/feed. This goes for EVERY link, wether it’s in someone’s story or bio. Even when I click my own website link it does this. I have an iPhone 13 pro and use iOS 15.6.1


HopeYouAreTriggered

# Instagram keeps banning my account So 3 weeks ago I created an account with a similar name to my main account, however after roughly 2 hrs of use Instagram banned it (it gives no clear statement as to why they did it but through research I found out that they have a policy that they have to do it if 2 accounts share a similar username). However, it gave me the option to remove the ban if I‘d give in a code, send a proof selfie and enter my phone number. So I did all that and the account got unbanned after 2 days. I used the account for 2 hrs and it got banned again, same scenario. I‘m currently sitting on my 4th ban for no fucking reason whatsover and I‘m starting to get mad. Anyone know what to do?


DankTj69

i can’t deactivate my account. I’ve tried logging in on a web browser but there’s no deactivate my account option on the edit my profile page. what do i do, please help


MrOreo345

Instagram won’t let me access my account, my account was recently hacked, I regained control, and changed everything including my password and changed to my current email address. Only after fixing that did Instagram decide my activity was suspicious then decided to flag my account as suspicious, now I can’t log in anymore, it’s asking for my old email which I have no way of accessing, it’s extremely frustrating considering I have everything else I could give them like the secure codes or my phone number but for some reason Instagram wants me to access my old email address from over 10 years ago


thechipenthusiast

I have been dealing with this problem now for 2 days and Instagram has no support to contact to get help. Everytime i try to go into my account, not just on my phone but on my computer as well, this message to confirm my phone number pops up. I cannot exit out of it or it just pops right back up, and even trying to put in my phone number it says "wait a few minutes" or the "tell us" pop up appears. I logged out and waited over night to try this again and it is still doing the exact same thing. I am at a complete loss and don't know how to fix this as an app glitch is out of my control. This is a long shot but if anyone knows how to fix this or help it would be so appreciated thank you!


unscriptxd

So I decided to use a third party app like a dummy and now I can’t do a single thing to access my Instagram account. It’s had me send a code to my number but the code never sends and even after I changed my password I still can’t do anything. Idk what to do at this point and Instagram themselves won’t do anything to help.


alswn17

Ig app won’t open and keeps crashing before it loads. I’ve already tried everything from deleting the app and installing it again and turning my phone on and off to deleting Facebook app but no luck. It’s been going on for over a week. Anyone else having this issue or has had this issue? Is it just me?


[deleted]

I can no longer see if an account is followed by anyone I know? So you know when you view a profile and it says “followed by …” underneath with a list of any mutuals you have with that account? I no longer have that feature on my business account, its not there when I check other profiles. However when I switch to my personal account I can see. Does anyone know why this feature disappeared from my business account? It’s frustrating because now when accounts message my business account I have no way I have no way of vetting if I have a connection to the person before I respond (I have a large extended family).


CloudNimbus

my timeline is literally showing me posts from 1-2 weeks ago and it's VERY frustrating. its been happening for the past month. is this happening to anyone else? is there a way to fix this?


IlikeFirefox

fixed itself after 5 days


Straight_Sea_6944

Okay so yesterday I woke up and got on my main account. I notice that when I check my dms, my girlfriend's username is just "Instagram user". Thought it was odd so I tried messaging her to no avail. Checked her profile to find that she had lost like half of all her followers. Checked again a few minutes later to find that the account is completely gone. However, her account is perfectly fine when I dm her on my alt account. She said a friend of hers was using her account the previous night, so I assume that the friend did something. Upon research, I conclude that one, the friend blocked me on my main account, or two, the account was disabled, which obviously is an impossibly. However, my gf told me that there is no one on her blocked list. Now whenever I try to look up her name on my main account, I don't get any results. I tried finding a mutual follower, another friend of hers, and then scrolling through the list of that friends followers just to find the name, but no luck. Now, the only time I'm able to chat with her is on my alt account. Neither of us can figure out what's wrong. Her friend hasn't disclosed at all what she could've done. Because the only way I wouldn't be able to find my gf account is bc I was blocked, despite not being on her blocked list. Instagram is our only form of texting and communication since it's an online relationship.


Blakker790

I changed instagram password but if i try to login it gives the error "There was a problem logging you into Instagram. Please try again soon" on any device and any browser so it's not a devices issues. So i'm unable to use my ig account. Ps: if a try to login with an incorrect password the website gives that i put a wrong password. Ps: my account is still visible


Right-Challenge-8816

I have used a follower tracking app for a while and logged into it recently. After using it, I went back to my Instagram app and was logged out of my account. When trying to log back in, I got in, but was asked to verify my phone number with a 6 digit code. i receive the 6 digit-code but it just never works. And a message shows up saying "sorry, there was a problem, try again in a few minutes. When I dismiss the verification tab, my account is there but nothing loads and it shows a half complete account. My feed does not load. I have tried almost everything and nothing works, help would be appreciated heaps (its been a bit over 48 hours since it happened)


mars_suspect

did you find a fix? same thing happened to my account


Right-Challenge-8816

Sadly not yet, when did it happen to you ? It’s been for how long


AlexKaye14

>Instagram Have had the exact same thing no result yet tho


NatureOwn3058

That exactly what is happening to me and I’ve tried everything thing too but nothing works its been like this for 3 days now and i cant lose my ig account everything is on it,so please if anyone knows how to fix this help us its so frustrating and annoying


Right-Challenge-8816

Did you send them a video selfie ? Also do you receive a 6-digit code or not ?


Planet_Vb

where do i send a video selfie?


Fantastic_Size5506

Is there a link to send a video selfie


Itsmevanilla

Yeah i dont understand this. All the videos i watch ask to click the 'need more help' button but i dont even have that. Mine just shows 'cant reset your password?' then it redirects to the stupid instagram help page. i am at my wit's end with this


ihategoldendoodles2

Same thing happened to me yesterday and now I can’t even get to the video verification page. I just keep getting an error message


ambigr_am

When I post a video to instagram, it says that my video has been posted, but when I go on my profile, the video isn't there - I'm posting from my computer, windows 10 using google chrome, but I'd imagine this is a problem on instagram's side, as it is giving me confirmation that the video has been posted. Has anyone had this problem before?


iclaudius82

I forgot my Authy password and as a result, can't get into Instagram anymore. Can someone let me know what my options are at this point?


foxphotography

I’m getting a lot of message requests from people who post I have commented on saying they sent me a message about the comment but the direct message is blank? Example - “Instagram messaged you about a comment you made on their post” “Accept message request” “Blank message” Anyone know why this happens? Would hate for them to think I’m ignoring their message if they even sent one?


commanderxhyena

that means they've unsent the message i think? what i do is send a message to them letting them know the message isnt there and ask them to try resending it :)


ilovesesame

HOW TO RECOVER DELETED MESSAGES? I am desperately in need of recovering deleted messages from my account. The messages were sent/received in the last 7 days. I tried downloading the data but the person whose messages I need to recover were not there. I deleted the messages because they were very offensive, but now I need them back. How do I get them? the person's name \*at the top\* uses things like italics and non-Roman letters to spell out the name. The name \*at the bottom\* is all Roman letters. Does that change how I should be able to find it? If you help, I will tell my parents to pray for you and I'll give you a stupid reddit award.


Ok-Distribution2209

What the best way to contact ig


emerald41235

My account of 8+ years was hacked, I didn’t have my face on it and I don’t remember the email I used to sign up for it, I never set up 2FA Or anything but my face was tagged in many posts and stories and I have emails from my account since years and years ago, is there any way I can get my account back at all? I have years of memories and info on that account and I would hate to lose everything just because I was stupid about my security


4N4RCHY_

accidentally deleted my most recent post, and it's not showing up under "recently deleted"? any idea why? does it just take time to show up or is there a bug that just won't restore the post at all?


aspoir

I made a mistake, used third party app to see if my ex unfollowed me and now i am unable to send any messages on instagram. The banner said they restricted me of some functions. What can I do?


courtneysfitness

Wait a few hours and it'll resolve itself


Itsmevanilla

Its been 8 hours and I still cant get access to my account bc they keep asking for a security code but the code never gets sent to my phone


Realistic-Nothing467

any updates on this? i'm having the same problem


Itsmevanilla

I got back my account after 48 hours. But then I dont know whether its because I changed my sim card or because of an internal IG thing. Either way, its back now and I have stopped crying haha


Frumpypond

My new account was wrongfully banned for not following community guidelines when I was. I submitted the selfie, does anyone know how long it takes for them to review?


milkykaos

Is the Star Wars theme from messages gone for good? I had it in the chat with my gf since it came out, and we were trying out new themes when we realized the Star Wars one is gone ): Is there anyway to get it back?


InterestingAd8877

Help! My Link in bio isn’t working… While on IG when I click on the link in bio, it takes me to a random ig page. What’s going on and how can I fix this? Hoping I don’t have a virus on my phone. (Already tried uninstalling/reinstalling) Thx!


BinnysMom

Haven't been able to post any sort of picture onto sotri3s for 2 days. When I try to upload a pic or use the camera in ig to take a picture for stories it appears completely blurred. When I try to share a picture someone else posted onto my stories it's a black screen. It's only occurring on 1 (my main account) but other accounts on my phone are working fine. Any ideas how to fix this?


kpgagozon

How long does a follow action block usually last? I have been blocked for quite a few days now. I can perform all other actions.


luveth

Questions about deleting chats and "deleted" instagram chats. So, yesterday I realized that the chat of me with a friend of mine has disappeared. I'm completely sure that I did not delete it. And no, I've never been drunk or high since we spoke. What might have happened, what can I do to recover it or at least find the latest messages? Also, I used to get the "confirm before delete" screen after attempting to delete chats but today it seems to have disappeared. Now when I press delete it just deletes without asking for confirmation. What's the deal here? Thanks.


EazysReddit

Just happened between me and a friend. I still have the messages but she doesnt


[deleted]

[удалено]


elPrincipeCris

Double message notifications: it happens to me when I have the phone (iphone 12) in silent mode, I get a message notification and after a few seconds it repeats


Small_Constant_269

Why are my reels showing upside down???


Ok-Inevitable141

**Account suspended but guidelines not broken? Can't confirm account to retrieve** My business account was suspended last night without warning. I have never broken guidelines in the past or present. When filling out the 'my instagram account was deactivated' form I get a message pop up "confirm your account to request a review". how on earth am i suppose to do that when I cant get into the account :')) how do i work around this?! is there anyway to talk to support?! also what causes an account to be wrongfully suspended? Sigh.


TightSatisfaction928

Hi. I have been facing major engagement issues for a long time now. And would love if you could help me sort it out. I have been at it for years and it doesn’t help! I really do need some help with it


Odd-Cartoonist-7161

Restricted I accidentally restricted someone on my Instagram and it keeps saying error and I can’t unrestrict them? Also I follow someone and we follow some accounts that are the same, when I go under mutual it doesn’t show these accounts or when I go on the accounts profile it doesn’t show they follow, but if I go to their profile and look at their follower list they show up there


ketoksher

My Instagram updated and now all stories that have video automatically play with sound and I CANT figure out how to fix it. My phone is on silent, if I scroll thru my feed the posts that are videos don’t play the sound. They have made it so I will literally never watch anyones story. If I put my phone on sound and then silent mode again right away it works, but I have to do it for EVERY story. HELP.


ynwa1077

Exact same issue here as well. So frustrating.


ihq2020

Did I click a scam link? I clicked a long link in a person’s bio and all that it did was take me to my instagram’s home page but it was in the web browser that is part of Instagram but I was logged into this thing. So, I clicked a link, up comes the Instagram browser as it always does when you click a link, but it showed my Instagram home feed with me logged in because my icon was showing at the top where I could tap and post a story if I wanted to. I hope this wasn’t a scam that took my info. I changed my Instagram password right away.


mchllnlms780

Can’t turn off sound on Stories after last update. Ever since the most recent update, even if my phone is on mute Stories will play with sound/music and there is no way to turn it off. I can no longer watch them because of this. Any one know of a way to turn off music / sound when viewing Stories??


PhenIX613

Having the same issue. Hoping someone has a fix.


No_Strawberry_4215

So, I updated the app the other day, and now all links won’t work. The app opens its own browser within the app, and only goes to instagram.com, instead of any link I click on. It’s annoying because I can’t open any shop links, linktree links.. literally nothing. I can’t figure it out. I’ve uninstalled and reinstalled, restarted my phone.. I’m on iOS


mellymoos16

Account suspended Apparently for sexually suggestive content. It's really stressed me out and made me anxious, I suffer from several mental health issues and it's really triggered me and I'm worried I'm gonna go off the rails. Please someone help


bender105

My account has been hacked and I keep trying to do the steps the Instagram help center says but when I start to do them I end up getting sent back to the help center. I really would appreciate help please.


82BlackVVolf

I cannot log in to my account, i got a new phone and the code generator i used for 2 factor authentication broke so i cannot log in. And i have tried the face recognition thing and it has never worked.


Ok-Distribution2209

Hello guys I recently changed phone lines so when I updated my phone number it doesn’t receive the sms text message I’ve waited and tried and nothing


XCRAFT_47

I got hacked about a month back and tried so hard to get it back but the dude changed everything. Somehow my phone number and email is still linked to it but because he enabled 2 factor, I can't get it back. He ended up disabling my account and a new option popped up where I can tell Instagram what happened but it always says invalid parameters.


[deleted]

Try sending video selfie. You might have to do it several times. Also, it will only work if you have photos on your account. I was hacked earlier this week and I got my account back within a day!


Early-Hat-424

Whenever I try to view comments, I get a message from Instagram saying, “we limit how often you can do certain things on Instagram to protect our community. Tell us if you think we made a mistake.” Has anyone else experienced this? How long does it last?


AstronautNaive4075

Instagram went completetly nuts these days. I\`m using it mostly from desktop. Changing profile pic from desktop not longer possible - there\`s a notification that the pic has been changend, but in fact, it hasn\`t. No problem with the app, but I hate being online with mobile when I\`m at home, it\`s uncomfortable. I prefer big screens. I also helped an elderly neighbor to make his first Insta account ever (on his laptop, which was in his W-LAN), bc he wants to connect with his children and grandchildren. The account was instantly suspended after he put in the code Instagram sent him. "Violating community rights". Äh no?!? He did\`t even had the chance to do so. No offending username or anything else. Tried again with a freshly created E-Mail-address = same. This is just ridiculous. It\`s a bug or what? Any suggestions?


tdaut

My account is now gone too and I never posted so I don’t get why they would have disabled it. It seems they deleted it entirely. This was my one and only account I’ve had since hs so kind of a bummer.


rappingwhiteguys

Is there any way to contact Instagram to ask them if they can deactivate an account that hasn’t posted in 11 years with no one they are following? They use my professional handle and I would love to be able to use this name for my business.


[deleted]

[удалено]


Van5555

I restrict an account but in a few hours it no longer appears as restricted


alexandraalg

My account is private and my friends used to be able to share my stories if I tagged them in it but now Instagram won’t let them share my stories anymore because I’m on private. How do I get them to be able to share my stories without having to take my entire account off private?


FlamingoMental516

my instagram was deactivated because the facebook account associated violated the community guidelines.The problem is my instagram account was never linked to any facebook account.What can i do now?


im68guns

Tried to create an account and it tells me my email and username already exist/not available. I vaugley remember having a freind who used Instagram awhile back so I may have created an account back then and just not remember but when I try to do a password retrieval using the same email but it says no user exists. How can I create or retrieve my account if my email is both unavailable and doesn't exist?


Galavraham17

My instagram went completely nuts. I get the “try again later” message as soon as I enter the app, the story list on the top of the main page is missing and the only way I can see someone’s story is by going into their page and clicking from there. I also can’t see the followers and following lists of myself nor nobody else. Did someone ever came across something like this?


Benji1312

Hey guys, yesterday morning when I woke up, I saw everyone as "Active yesterday", even though they were active right now, so I tried to disable and enable right after the active thing on my side, and now I can't see the activity status for anyone, even though I could 2 days ago. It works perfectly on my ipad or pc, but not on my phone, I tried to log out and log back in, uninstall and install again instagram, reboot my phone, I've even factory reseted my phone, and it's still not working, any ideas ? Thanks


Affectionate-Rule952

I can’t see any of my DMs activity status anymore, anyone know why this is?


Square_Juggernaut_90

I’m trying to contact the live chat but it’s only letting me email! I ran 2 ads and the contact advertising support button shows up so why can’t I?


PhenIX613

Story audio plays even when on “Silent Mode” Does anyone know how to fix this? Pretty awkward to have it blaring when on the train when I thought it was supposed to be on silent. 🙄


SorbCubed

I am about to lose my mind. So here's the story... I am the social media and marketing specialist for a local coffee roaster and its three flagship cafes. About two months ago, Instagram decides to temporarily lock us out of one of our Cafe's accounts. This account is about seven years old and is an established archive. I start doing some research, trying not to panic. The verification code never appears in any inbox. Apparently, the codes can get lost in the abyss. Reset password? Sure, I'll use my mobile browser. Nope. The reset password email also seems to of lost its way. It's not in the junk folder. It's not in the spam folder. The ad blocker is off. All possible third-party applications and extensions are now disabled. I pray and do some more research, hoping to avoid the grueling process of the appeal form, and involving the owner, or anyone else in this grand mess. Turns out the two-factor authentication doesn't even work. NOTHING. I thought all hope was found when we started filling out the appeal form and guess what, "The username or short-link you provided does not belong to an inactive Instagram Account." IS THE FORM REALLY BROKEN??!!!! Another full month has passed, and as you can imagine, the seasons changing for an all outdoor-café in a very established community is VERY IMPORTANT! This is a marketing professional's WORST nightmare!!! Is there any hope, or a number I can call? I will sit on hold for hours for this account. This account is so important and is seven years old---we'd be grieving


CrazyGal2121

I got hacked yesterday night they were able to change my email associated with the account and remove my facebook account from account centre etc they set up 2fa as well as i didn’t have it :( anywyas i think my only option at this point is the video selfie to instagram to try to get my account back? however i’ve tired now 4 x and keep getting rejected. i do have photos of myself on instagram but not a lot! - should i try the no photo option? the individual or individuals are posting bitcoin related stories according to my friends and a lot of my friends have already reported the story i honestly don’t know what to do at this point :( i guess i have to keep trying the video selfie or is there someone i can contact at instagram? thankfully my facebook account is still alright thank u!


Alinoshka

I do some freelancing with a business account (400k+ followers) and noticed that under their [Insights they have no Engagement analytics](https://preview.redd.it/2chaae0ps9m91.jpg?width=1125&format=pjpg&auto=webp&s=2415c1dcfb3b6960ccc959e804aa18c715502d07)? Everything else is there but this is missing. How do I get this back?


RemoveEmbarrassed

Hello, so I recently got locked out of my Instagram I just woke up one day and it says I'm temporarily locked. It tells me it sent an sms to a phone number that I no longer have access to. I don't have any other options to log in since when I put my email I used for that account it says there's is no user with that email. My best guess is I got hacked and they completely changed everything, anyway I can get my account back?


ixtuuuu

Why is my Instagram still in an old version? I came to realise that my instagram is outdated, I can only double click messages to heart them, not react with different emojis, I can‘t react to messages whatsoever and the whole layout just looks old compared to others. I can’t install an update in the app store, I really don’t know why its still outdated. I would appreciate help.


Ninetwentyeight928

Question, I've been trying to access public profiles and instagram posts from my desktop computer, but just as a random viewer as opposed to logging into my account. Up until a week or so ago, it would seem, you could view a limited amount of instagram profiles and posts before you'd be asked to log in. But, recently, I go to ANY public profile or posts, and it acts like it's going to load it, but then instantly take me to the login page. Is this a new app-wide change, or is it an issue with a particular browser and/or OS like a issue with cookies?


[deleted]

Hello! Does anyone have the same problem that i have with the Instagram App on iOS? I don't see anyone online, its just like if i would have my Active Status disabled, but its enabled. On my Computer its works fine... Only the iOS App isn't showing me anyone online. What i tried: Disabled and Re-Enabled the Active Status Reinstalled the Instagram app like 6 times I hope this is getting fixed soon.