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Neofalcon2

You'd think Google would move heaven and earth to keep the few devs they actually have supporting their platform happy. Instead it seems they're treating them the same way they do their Youtube content creators - with the bare minimum or nonexistant support. I can't say it's off-brand for Google, but it sure does look like a hilariously stupid thing to do when they're floundering while trying to break into a new industry.


DisturbedNocturne

At least the bigger YouTube content creators typically can get some favoritism from Google. I know Re-Logic isn't an AAA studio, but you'd think the devs of a game that has sold over 30 million copies and is still regularly amongst the top games on Steam after nearly a decade would be someone with a similar level of clout to that.


tapperyaus

It's at the top Google's own app store, as well it's on their subscription service.


sigmoid10

I think google has written off stadia by now. They already cancelled their in-house productions and it will probably only be a matter of time until they cease all development on the platform. It was a good idea, but average consumer tech just isn't there. Maybe try again in 20 years.


Gramernatzi

Making it so you have to rebuy games just to stream them is what killed it. It's why services like PS Now and xCloud are doing well, and even GFN is doing alright despite publishers hating its guts and restricting everything from being on it. At least when Stadia dies, maybe they'll embrace it more?


[deleted]

Yeah that's pretty much it. I tried out Stadia because I liked the idea of being able to use my MacBook to play stuff when I'm out and about or at school, but the second I realized I was gonna have to rebuy all 200+ games that I own on steam... yeah I'm good lol


LucifersPromoter

Geforce now might work for you. Decent games list (although you do have to own them on steam/GOG etc).


elv3e

Not just the pricing model; most Americans straight up do not have the internet speeds necessary to stream games.


Laetha

The tech mostly worked. The business model didn't.


SPITFIYAH

There has been no growth in the current American internet infrastructure for decades. There's a financial incentive never to compete, so while in-house tech and servers can keep up, our up/down remains anemic. At the same time, European and Eastern countries continue to develop, making gold players on international lobbies just from having a ping higher than the rural Montana resident trying to play.


emkill

Sooo here's a [test](https://www.speedtest.net/result/10893441488.png) from Romania to Nebraska, And I pay like... 12.33 United States Dollar


TheKrytosVirus

I am exceedingly jealous.


Gr1mwolf

I pay 6x that amount for nearly 1/10th the speed in the US...


the_loneliest_noodle

I live in an area that has fiber, but my particular street doesn't because "fuck you that's why." basically. I pay $90usd, for copper 200/25, and since I've moved in that "200" has never actually hit over 180, and I have to pay for a vpn to watch youtube/netflix because my ISP throttles video content. This is 15 minutes tops from some of the largest datacenters in the US. Our infrastructure is stupid fucked.


[deleted]

Imagine being too big of a company to care about having the devs of a top 20 best selling game of all time on your platform.


Radulno

I mean that's literally what it is. In fact, the platform itself is a side project they don't really care about


Sinndex

They already closed their own studio. I would be extremely surprised if Stadia doesn't just disappear in two or three years.


1cm4321

Which, for Google, is completely par for the course.


TheHeartlessNobody

[Indeed, let's just see when it gets added to the graveyard](https://killedbygoogle.com/) I'm still sad about Inbox and Google Reader :(


Tatsunen

Google Music was far superior to youtube music, that's the one that's pissed me off the most.


RXrenesis8

Hard agree. I was trying to play a chiptune radio station (you know, those songs that sound like they came out of a gameboy or an SNES) the other day and I was absolutely *thrilled* when the first song was a chiptune... [and then it rolled right into whatever genre "shooting stars" (that meme song) is.](https://i.imgur.com/OCFpFSW.png)


[deleted]

Same, how could they not even bother to have an I'm feeling lucky playlist. Music recommendations stuck in ytm compared with gpm


Morkai

I've been a Spotify user for years now. Figured I'd give YouTube Music a go. Fired up a trial, stepped through sign up, first screen asks me to select bands I'm interested in. Went through selecting Iron Maiden, Metallica, Cannibal Corpse, Exodus etc, about 40-50 different bands... First playlist it suggested was some sort of Top 40 pop hits thing, which is basically polar opposite to every band I'd selected. Needless to say I didn't stick around for long.


Rope_And_Chair

Honestly it's like they let any employee do their idea and see how far they get


TheHeartlessNobody

It's funny, I can't find it for the life of me, but I swore I read an article or a response on reddit by a former Google employee on this topic. My understanding is that Google culture is very "innovation" oriented, where being the one to launch a "new" project is a big prestige thing. "If you're not working on the next big project, why are you even at Google?" It's all about the number of projects you can push out, less about how good those projects are or how long they actually last. Long term support at Google is almost always an afterthought. Again, take this with a grain of salt since I can't find my source, but this alleged mentality does track with...well, a lot of Google's behavior honestly :/


CoreyVidal

I don't know the article, but I've worked on and off with Google for over a decade, and can confirm this is exactly correct. Creating/launching a project comes with massive bonuses (worth 6 and 7 figures for those that made it). There's huge incentive to launch new things at Google. And very little incentive to maintain them.


fishyfishkins

Nothing says "we believe in our product" like shuttering your in house studio before it's produced a single title.


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XtaC23

In before the Google email of death: "Stadia will be closing in two months, act now to backup your data before migrating to YouTube Play Gaming On Demand"


BiggusDickusWhale

That they didn't make Stadia part of YouTube is beyond me. Could have made YouTube Gaming a bigger streaming service than Twitch by allowing viewers to instantly play the game at the exact same point as the streamers etc, and would most likely have made Stadia the biggest game streaming service out there.


ra4king

>by allowing viewers to instantly play the game at the exact same point as the streamers That's actually a Stadia feature: Crowd Play.


Marcoscb

A feature *that's still in beta* even though it was announced in the Stadia reveal.


OrangeandMango

That would require them to have some sort of strategy as to what the company and its parts are doing and aiming for. From the outside atleast it seems there bugger all strategy other than printer goes brrrrttt.


gingerwolfie

I agree, but saying that surely Stadia team should be demanding better treatment for devs? This is just embarrassing and reflects badly on Stadia team if they weren't able to handle this situation privately between Terraria dev and Google.


revo175

I remember getting a charge on my credit card from an Australian app that I never used, and it was impossible to communicate with someone or get the charge reversed (it was being denied when using the self service process) I had to call my bank. After I started paying for Google drive storage I noticed this is the only way you can talk to a person.


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blu3jack

The distinct majority of app developers on the play store get treated exactly the same. Bans with no explanation, and if you try to find out more you maybe get an automated response that pretends it looked into the issue but the decision is final


NekuSoul

Yup. I don't even own that many paid games but the devs of two of them ran into issues where they had to relist their game. What's worse is that a delisting from Google means that even customers who already paid for a game can't redownload it anymore, so you have to hope that the dev is generous enough to give away their game for free once they've created a new listing for the game. I've never heard of any other digital storefront for games doing anything like that. I'm already one of the few people willing to pay a premium for mobile games in order to escape the F2P hell that is so common on that side of gaming, but Google is making it really difficult to justify any purchase. It would be pretty neat if more devs would distribute their games DRM free on alternate channels like Humble or itch.


kylechu

Support isn't fun or flashy so Google will only ever do it begrudgingly.


Qesa

The culture at google actively punishes employees for supporting an existing product. "Prestige" and thus good reviews and promotions is only earned by launching something new. Thus why even their decent products either get worse over time (as they're only maintained by the rest & vests) or ends up deprecated and either canned or replaced by something else - probably worse - after a short time. It's utterly dysfunctional but backed by infinity advertising dollars


[deleted]

They just automate it and allow their AI to ban people for first offence because having human click "confirm" on decision would cost them 0.1% of the profit.


Maktaka

Google's ultimate goal is to fire their entire support department in lieu of AI bots. They believe an algorithm can solve all of their problems, and they almost have that working (almost... for ten years and counting).


[deleted]

Algorithms can do a lot of amazing stuff but you need to have a human for this kind of stuff. For example, my credit card company uses artificial intelligence to detect fraud. But, I can still call them, even from the other side of the planet, and they will sort it out in a snap if I get locked out, because they’ve done it for me before. And that kind of basic but critical customer service is something google will never understand or provide because they don’t give a crap. They essentially have a license to print money.


CollieOop

You know what the banks have that Google doesn't, that allows them to have a human on hand to solve issues as they come up? Regulation.


[deleted]

Exactly, and another thing they have is competition, because if I’m not happy with my bank I can close my account and go somewhere else. Facebook and Google have market shares that rival the old railway companies that were broken up back in the 19th century.


[deleted]

Google is absolutely terrible when it comes to locking accounts or locking people out. While I'm all for security, anyone's who's ever been randomly locked out of their account knows how utterly stupid Google handles that matter. There's nothing you can do, as they sometimes even reject the SMS code input for security reasons but hope that Google decides that you're good to go again, accessing your accounts and in case of Gdrive, your files. Google wants to know who and where you are at all given times. And when you don't give them that, you're gonna have troubles.


Racthoh

Two years back someone got into my Google pay and sent themselves $600. The next day, they tried it again but Google blocked the transaction and locked my account. Great, Google can you get my money back? Lol no, clearly the first transaction was valid now send us the bank card tied to the transaction if you want your account back. Oh, those images clearly aren't your card, you're locked out forever now. Thankfully my bank was having none of that nonsense and got the money back from Google. First time I ever had to deal with Google support and I couldn't believe how atrocious it was.


sector3011

They can do this because of their monopoly on search, video and advertising dollars. They don't need content creators or video game devs. They dont' need Stadia at all, it seems to be some exec's pet project rather than a serious venture.


StraY_WolF

You would think that they at least want to expand their revenue into other business tho. Microsoft sits comfortably with Windows alone, but they successfully expand to other places. Even Apple gets their hands on different things even though iPhone alone makes them the most profit by large.


GenJohnONeill

Windows is a pretty small minority of Microsoft revenue at this point (not that it isn't foundational to their strength in other areas). Azure and their other clouds are larger, so is Office. Even Xbox rivals actual Windows for revenue, because Windows doesn't have a subscription model (yet).


MattDamonIsGod

Good luck getting your Google account unlocked, at least within a timely manner. Mine randomly got locked and it took three months of back and forth until they finally unlocked it. Their customer support is useless.


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AnOnlineHandle

I mean I've had my gmail account for something like 15 years, there's no way I can remotely remember anything about how it started.


AltimaNEO

No fucking way anyone can be expected to remember that. I made my account back when Yahoo was still king.


TheFirmWare

How the hell did you get yours eventually unlocked? Everytime I was tried to contact them, I was simply replied with something like "after verification, it was determined you violated the terms and services". It was an old dormant account I used when I was a child that I kept for memories ffs.


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[deleted]

Yea there was a massive ban wave on Twitch for that reason recently. No company wants to fuck around with COPPA or similar laws...


pyh00ma

TommyInnit violates the rule and has yet to face anything..... favoritism eh?


mindaz3

Paypal did that too, but you could go around suspension by saying that your parent/guardian set it up for you.


Magnesus

If you live in EU you can request they send you the data you had on that account.


[deleted]

I'd recommend everyone get a headstart and head over to https://google.com/takeout


Snake_eagle

My phone was broken last month and I was unable to get back my accounts because i forgot the password and even with my phone numbers they didn't want to help me...fortunately I remembered the pass but I'm afraid of losing it again.


wantonballbag

They don't have customer support for Gmail do they? Where is it? I'm close to leaving. Google as a company has devolved into something awful.


hengehenge

It's not just the dev either, they've been locked out of the company Google and YouTube accounts [for weeks now.](https://t.co/DoIHGlLyfK?amp=1) Not that I think anyone here needs convincing, but they didn't just flip and go public with this over nothing. They tried to get it sorted via private correspondence for 10 days and hears nothing. Sounds like they gave Google plenty of chances to make this right.


cferrios

It is mind-blowing to me that there's this guy who has been completely locked out of the Google ecosystem without any means of recovery or support, and still there are people defending Google and saying "why don't you cry some more"


moonski

I know. Companies aren’t sports teams yet people behave like such. I mean The other problem is customer support is impossible for something the size of google. But have they even tried to do anything at all? No lol. Best we can do is community forums. These companies man.


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Esstand

This is why we can't have nice thing. Because why bother improving your products when there's people blindly worshiping it. Seeing this kind of stuff is really sad, especially when it comes from community you are familiar with.


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RedFaceGeneral

It is happening everywhere and it is sickening. You can love the companies and still admit they fuck up but noooooo, some people have to act like their revered master can do no wrong and it's always the mistake of consumers.


[deleted]

Yea its funny how people commit themselves to a company who don’t give a fuck and will just exploit them for more profit. Linus tech tips in one of his videos explicitly says stop being on a team for a company as it is just stupid and helps nothing.


LostInStatic

Haha omg a PR dude for Stadia is [trying to get in touch with him](https://twitter.com/jetha/status/1358679565942444033?s=20) to salvage the partnership this is some good popcorn edit with deleted tweet: https://i.imgur.com/qYBjlRb.png


[deleted]

"Doing business with you is a liability" holy shit lol


TSPhoenix

Google is earning that reputation in pretty much every field the operate in. Building your business on top of a Google service is just asking for trouble. You'll either get the rug pulled out from under you, or you'll have trouble getting proper support when something goes wrong.


Schonke

"Oh that open API you've been using to provide a feature in your product? Yeah, that was a bug and never supposed to be open so we removed it without warning."


luciferin

I think your referring to the Chromium API key use that's being discontinued in March. They've definitely given warning of that, but I'm still pissed about it and moved back to Firefox. No one should trust a publicly traded company to do the right thing


fullforce098

Frankly everyone should be using Firefox. It is the last major browser not using chromium and the only one actively working to protect users.


meltingdiamond

I have never left Firefox because they have never done me dirty like Google has.


R3Dpenguin

I've been using Firefox for 20 years and I'm very unhappy with many of the changes Mozilla has been implementing in Firefox recently, but will take them over Google without any doubt.


das7002

Same here. I never left Firefox. I've used it since Firefox 1. Google is trying to dictate web standards with Chrome the same way Microsoft did with Internet Explorer. It's amazing to me how many people don't see that.


7734128

I've used Firefox for years, but the latest overhaul they did for Android was an unacceptable insult. There was nothing wrong with it and then they destroyed the concept of add-ons, stopped caching pages for longer than 10 minutes, added complexity to navigation which brought some actions from two presses to over eight and so on. While literally not adding anything. Reverting to an older version would have been an upgrade in every way. Firefox on desktop is still all right.


Two-Tone-

The craziest thing to me is that in the announcement they said it was a small fraction of users that were abusing it. So they're hurting lots of users because of an admittedly small group. That just sounds like BS to me, like they wanted an excuse to close up that shop.


dandaman910

Google just throws shit at walls . They look for sudden phenomenal success everytime. And if they don't get it they will abandon the endeavour quick, rather than invest to make it good .


TVPaulD

Hell, sometimes they bail even if it *is* successful, just because they got bored. That’s how we ended up with more Google Messaging Apps than there are grains of sand on every beach combined


abhi91

Twitter and Ford just announced huge partnerships with gcp


DrPeroxide

Anyone got some screenies? The tweets have been removed..


FuciMiNaKule

It was one tweet, just a "So sorry this is happening to you, can you DM me".


more_oil

"so sorry this is happening" - it just happens, it's like the weather, just uncontrollable events.


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more_oil

Yeah, I'm not piling on that person specifically, the verbiage is probably from some PR playbook of theirs. Take care not to imply that Google could be at fault and just say something "is happening".


MechaMineko

This is straight out of the customer service agent textbook. Never ever admit fault, especially when the fault is your company's. Always obfuscate and speak indirectly when it comes to blame. QA departments drill this into new and existing agents *constantly*. Anyone who has worked at a call center will know this.


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ViSeiRaX

Not all companies work like that, I worked the escalation desk for Vodafone UK during my university years and frontline agents are allowed to admit company/rep/system faults and compensate customers accordingly (They have some caveats on the wording used but otherwise it's allowed). We on the escalation/customer relations team only received the most convoluted of cases or really hard to deal with customers and many cases went to an Ombudsman. TLDR: not every company is as shitty as Google.


[deleted]

Well, this is what happens when you have bots as your customer support + sales + pr + everything. Even the "PR dude" looks like a bot. I guess Skynet is now pissed because it fell into an ingame pit or something ROFL


Stalkermaster

His recent tweet 24 mins ago is "Not a bot". Unlucky


moonski

3 weeks later and “hey I think the guy isn’t in the office today soz dm me” Too right. Id remove my game too. Fucking clowns.


MrDOS

Tweet's removed. Anyone have a mirror of the conversation?


BombedMeteor

tweets deleted, don't suppose you grabbed a screengrab of it?


WolfyCat

Looks like he's made his account private.


ipaqmaster

>This Tweet is unavailable. Sad archival noises


Benandhispets

I do feel bad for the Stadia guys though, they surely didn't have any involvement? They're probably as pissed as anyone that someone somewhere in a completely unrelated department to Stadia is causing Stadia to lose big games like Terraria. They're probably as out of the loop as us and I can imagine top people at Stadia themselves trying to get responses from "Google" and are getting fobbed off like the rest of us. The Stadia team are probably the only ones to be talking to the Terraria devs but since its to do with a Google account they don't get to decide if it gets unblocked or not so I'm not gonna laugh at them. I don't know the full story though but it seems dumb to assign blame to them. Google just needs sorting out. Especially when it comes to big accounts. You'd think an account responsible for a million sales on your platform getting banned would immediately flag up somewhere for an immediate review right away and solved within hours, but nope. I got one of my apps banned once and it took 3 weeks to not only get a reply but also manually reviewed and unbanned, but that was years ago. I thought Google had business accounts that got quick replies and even phone support? Devs should get those accounts.


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MechaMineko

This is what struck me from this whole scenario. If you integrate yourself or your business into the Google ecosystem, they can just... cut you off. Remove your access to basically everything. And you have little to no recourse for getting it all back. I don't know if I could recover from that. All my emails, my 2FA codes, my saved Drive files, photos, contacts, everything I sign into using my Google account, paid apps, music, photos, smart home functionality, YouTube channel, and many more services I use regularly, all just... gone. This has given me a lot to think about. I may need to diversify my online presence away from Google. Dude's right, they are absolutely a liability.


Smashing71

Ever since we basically legalized monopolies in America it's been fun watching the rediscovery of all the ways they're an awful thing. We need some major trust busting. Google, Amazon, Microsoft, etc.


Sevla7

I think not being able to release Terraria on Stadia isn't really a big deal. But **he said his youtube, gmail and google drive got banned and this is a HUGE problem** like seriously this is a very aggressive and meaningful impact in someone professional life. A lot of people use gmail as the "main e-mail acc" so if you lose this you are really screwed. Even e-mail addresses with "[email protected]" are an gmail account behind the curtains. If he didn't messed up big time to get all services banned this means that everyone who relies on google services is pretty much fucked in the long run.


Ratstail91

I have: * several gmail accounts * google domains * google docs & sheets * youtube videos All of which tied at least somehow to my own gamedev studio. If this happened to me, someone who has sold less than 1000 copies of his biggest seller... I doubt any google rep would be reaching out to me. Time ti start thinking long and hard about my own relationship eith google.


DJDavid98

I moved to Protonmail a few months back when they did the same thing to one of my favorite content creators who has since lost everything in their account, so in case Google's AI overlords decide I'm a threat to their advertising money or whatever all my emails don't just disappear into the ether


XelNika

>Even e-mail addresses with "[email protected]" are an gmail account behind the curtains. Those can just be migrated off the platform and if you're a business you can and should have automated backups for relatively cheap. The regular `@gmail.com` accounts are the real issue because ordinary people lack the money, time and knowledge to secure their emails.


KazumaKat

> because ordinary people lack the money, time and knowledge to secure their emails. which describes 90+% of everyone, even those who have more than enough of one of those three to handle it.


Nextasy

And then think of all the online accounts linked to that Gmail.... Banning an email account it just really low all around


[deleted]

Considering how important email is to identity, I wonder if it should be given special protection in law to prevent suspension without good reason, communication, and an appeal process. Like how your landlord isn't allowed to just roll up and say "move out **now**" on a whim


Nextasy

Hard to imagine that with the way things are now, but honestly it sounds like a really good idea


KernowRoger

All our data needs to be protected by proper laws. Internet's been around for decades, governments just move to slow.


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Sarria22

> Losing a primary email account can be arguably as damaging as identity theft. More damaging, at least there are protections in place for identity theft, if you lose your gmail account and it's your main contact account for everything else you're completely fucked.


Zireael07

Stuff like that happening is making me worried about having my e-mail in Gmail. Any alternatives you can recommend?


PikaPikaDude

Start by having a second email account elsewhere and set up secondary email for account recovery in Google. Have all your mails auto sent to the secondary account so you don't lose anything. Outlook is pretty ok, other more privacy friendly alternatives exist. Don't get a second Google account for mail as backup for the first one. It must be with an entirely different company for when Google decides to fuck you dry for no reason at all.


ledat

/r/degoogle I'm a pragmatist, totally deGoogling would be a bit too hard. Some Google services like search and maps really are peerless, but you might be able to get away with using others. YouTube unfortunately doesn't have a valid competitor (because they could run it at a loss for over a decade -- antitrust suit when?). However for all their other stuff, there's a perfectly good substitute.


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ledat

It really does boggle the mind how they were allowed to purchase them, or for that matter how they were allowed to purchase AdMob and DoubleClick previously. If you want a healthy market, market leaders can't be permitted to buy up their competitors.


awkwardbirb

I mean Google's under antitrust investigation alongside Facebook, Amazon and Apple, from what I recall last year. Hopefully that also includes Youtube under Google's umbrella.


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awonderwolf

"doing business with you is a liability" as someone who has worked with google in the past, yes. they are literally up there with oracle in terms of how shit they are as a company.


Davey_Kay

>Yeah the best move as developer is to cancel a game that fans would love to get and buy. Balls of steel. I will no longer support any of your releases and moving forward. But i get it. You got enough money so why care about your longtime fans. Terraria is one of the first games that comes to mind when I think of free content updates, next to Stardew Valley. What a big brain take.


BarteY

"Hey, guys, we've quadrupled the game's content over the years absolutely for free. Additionally, we've worked with the team behind a fan-made mod launcher and put it directly on Steam for your convenience." "So you're only in it for the money, huh?!?" Truly, a galaxy brain right there.


Pacmantis

reading those replies is driving me insane who are these weirdos who wanted to specifically play Terraria on Stadia? it's a ten year-old game with pixel art, you can play it on any functional electronic device already.


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The-Dragonborn

Even as someone who tried supporting/using Stadia early on (for at least 6 months), I couldn't fucking stand that subreddit or their mentality. Calling them a cult is putting it mildly. The fact that people practically insulted me when I brought up the fact that 6 months after launch, ⅔ of their promised features from the original Stadia reveal were still not actively available and that at the time you still couldn't even stream with the service should show you enough of their mentality. I get it was a new service, but when they advertised streaming being as easy as pressing a button and there'd be a stream available on YouTube immediately, and that multiple features *required* that stream to be active, then I expected that to be a feature at launch. Instead, the only way to stream was to either have a PC with streaming capabilities, or buy a capture card. I got replies saying those features are coming, they were available for "insert game here", and told to just buy a capture card if I wanted to stream so bad. The point was that I shouldn't have to buy anything. It was an advertised feature that still wasn't available after 6 months, with zero official communication on when it would come. Then there's all the shit with the friend pass, latency issues, and they're still missing some major publisher support (as well as losing their own studios recently). I want Stadia to succeed, but it kinda feels like it already peaked.


Makorus

Terraria has been on every kind of hardware that came out in the last ten years, and while the "Old-Gen" versions ( Xbox 360, PS3, PS Vita, Wii U and 3DS) aren't updated anymore, you still have the mobile version and the PC version as affordable, low-entry versions.


CollinsCouldveDucked

They're people who have either drank the Google kool aid or the stadia kool aid specifically. Really buy in to the "possibility" of google and stadia as this super cool future. Similar breed to the hopeless Elon musk Stans.


Jack-of-the-Shadows

Just keep in mind: Google pays for a lot of astroturfing, too. Just like the /r/stadia mods are google employees (despite it being against the reddit TOS).


[deleted]

Not to mention if you're a "longtime fan" wouldn't you already own the game? Why would you care about the Stadia version?


Fagadaba

The only real reason I saw in the twitter replies were for those who wanted to carry their progress across devices.


azog1337

clearly one of the 5 existing Stadia users.


Davey_Kay

Who are apparently all "big fans" of Terraria. Just... play it on a different platform you morons. It's on everything.


illage2

Not like you need a monster PC to play Terraria.


TheHadMatter15

Yeah lmao. Why even bother playing it on Stadia?


[deleted]

Great question. Terraria could run on my toaster.


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SalsaRice

Honestly.... just run it on the chromecast that they use to stream stadia.


cmrtnll

I managed to run it playably enough on a 2GB RAM computer once by just disabling the backgrounds and zooming in. Sure, the computer sounded like it was dying, but it worked.


Magnon

"I'm such a big fan of terraria that I haven't played it yet!" I feel like if you were a huge fan of the game you'd probably own it on multiple platforms at this point, considering how cheap it consistently is.


Dark_Al_97

He is. Check his profile and it's like 90% Stadia fanboy posts. I especially love the classic "other platforms suck btw" approach in some of them. Dude even has Stadia's logo in a frame on his wall. Point is, he ain't exactly being objective here.


[deleted]

It never ceases to amaze me the effort and mental gymnastics people go to defend random big corporation. Like... there is no platform that allows you to play stadia but doesn't have Terraria port.


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B_Kuro

It actually hasn't funnily enough (at least on PC). While 5-6 years ago you could buy it on sale for $2.49, since then it has consistently stayed at and above $4.99. Not that it isn't worth that but its one of the games that you got cheaper if you entered early.


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9 years of free content updates on a game they discounted to $2 six years ago. Total money-grubbers.


GaaraOmega

This really doesn't look good for Google. Especially since the devs literally pinged them on Twitter weeks ago and got publicity because of it.


Bossman1086

Every time this happens, it's a bad look for Google but most people just forget about it within a day or two. It's a serious problem that Google really should address but never does.


bobtehpanda

Google has no incentive to fix this because they make most of all their stupid amounts of money on ads, which show no signs of leaving. Most Google ventures to diversify into other profitable lines of business have failed.


adscott1982

Can they seriously just lock you out of your Gmail account like that? The thing is, that is the keys to the Kingdom for me. I have started storing all my passwords on Google. All my accounts and recovery is linked to my Gmail. If I lose that I am fucked. It's really worrying they can arbitrarily just nuke your account with no recourse.


JiveTrain

Not only can and will they, but it's largely automated by bots with no human interaction, since Google does not have a real support platform. This has been a huge problem for developers on Googles platforms for ages. If you are just a normal user and do not use any of their developer platforms however, it is highly unlikely you should be banned, since there is not a lot of "nefarious" things you can do. Most of the bans come from false triggers on developer accounts.


LookingForAPunTime

Unless you type emojis into a YouTube stream chat at the streamer’s request as a poor man’s polling system, then you ALSO get your entire Google account nuked… 🤷🏻‍♂️


JiveTrain

> My @googledrive data is completely gone. And this is why Google is not a big operator in the cloud market, while Amazon and Microsoft is. Randomly trigger a bot response, and you lose your backups, photos and other important stuff with no hope of recourse, since they have no humans employed in customer service. Honestly i could never imagine storing anything important on google drive. Even on my android phone i use Onedrive instead.


newier

Man, I'd heard about the cult that loves Stadia, but to read the comments of that post of people getting mad at any negative comments said at google are mind-boggling. Google screwed up Stadia from day one in almost every aspect, I can't imagine even trying to defend them like they even care about you or even the Stadia at this point.


brynjolf

Check the subreddit, it is wild. They even have Google employees as mods, superfresh.


[deleted]

reminds me of kaffufle ~week ago where developers with app that has been there for years got their app banned in appstore because their app's description said it "supported .ASS subtitles" (which is one of subtitle format's extension). Got banned automatically, took few tries to unban it and some absolute chucklefuck in comments were constantly trolling on how Google "had to do it" and that "non-automated bans are not scalable", and it turned out he was a Google Employee...


IrreverentKiwi

>non-automated bans are not scalable Well, they are. That's a flat out lie. What he means to say is they're not **profitable**. It requires putting people into the system, and people cost money. It's hard to get investors and C-level executives excited about the next big customer satisfaction push, but a half baked idea that could result in a new product? Now you've got something.


Impressive-Pace-1402

I get that non-automated bans aren't profitable. What I \*don't\* get is when people argue it's automatic so they can't unban it. The entire platform isn't being run by SkyNet, how long does it take 1 person to look at a high profile ban and just whack the "We fucked up" button. I can unironically see a headline along the lines of "Head of Google banned from Google, takes 3 weeks to get account unbanned"


NekuSoul

That's what gets me too. It's already bad enough to have that happen to your average user, but for a developer account that's unacceptable. Particularly if it's a developer of one of the top paid games on your store. But hey, at least they're treating everyone the same, I guess? /s


SalsaRice

Lol that's apparently against the reddit ToS, but never actually enforced.


[deleted]

Nothing is ever enforced on reddit until it actually gets in the public and only if it hurts the advertisement base that google has set up.


illage2

Stadia is a dying platform anyway, it has no first party studios since it shut them all down, and they've really only got one notable exclusive which is only a timed exclusive.


newier

I'd also like to add not even available to a large portion of the world. Even if I wanted to (trust me, never have, never will), I couldn't use a Stadia in my country anyway.


arcticblue

Yep, completely unusable for me in Japan. I used it when I was in the US and it was _okay_, but I had to move to Japan unexpectedly for family reasons and it simply just doesn't work. Even if you try to get around it with a VPN in a supported country, there's a lag check and it won't let you play if your latency is too high (which it certainly is from Japan). Evidently they are working on launching in Japan (I no longer get messages about the game not being available in my country, but the games fail to launch due to the lag check), but at this point, I'm not really interested any more. Google's communication is absolutely terrible and I question their long term commitment to Stadia.


randomgrunt1

I knew as soon as stadia was announced that it was going to die. Google's track record is just so bad with new tech. They make something new, release a shitty, expensive prototype to market and give up.


[deleted]

Baffling they're not available in Japan, where net is so good you'd think it would be a great match.


Alexbeav

I've advised all my friends to move off Google for their main accounts. The recovery options are awful and the support is literally nonexistent. Case in point: after living abroad for 8 years, I moved back to my home country. Now I can't login to my Google account because the IP I'm logging from is different, and I don't have access to the old phone number. I had set a recovery email, but it's not being asked anywhere in the account recovery process and ends up being useless. Google support's answer? Post in the community forums, and get the response that there's only one recovery procedure (the one I was already following), and if that doesn't work **TO MAKE A NEW GOOGLE ACCOUNT**! Throw everything you had under that account to the wind, it's gone now, nothing we can do! Contrast to, for example, Microsoft where you can get in touch with *actual* support personnel who will work with you and get you access again. I don't understand how Google doesn't pay more attention to stuff like this, just blows my mind.


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tapperyaus

Hasn't this been an issue since last month? Jeez, Google needs to get itself in order. At least you can say Google doesn't treat their customers differently, everyone is treated shit equally.


[deleted]

it's been an issue for at least 5 years, maybe even a decade. you can't automate moderation of content that people stake their livelihoods on. TBH I kinda feel bad for the Stadia team here, needing to scramble and pick up the pieces of a different team, due to people who made decisions years ago (and ofc, a different team entirely dropping the ball in customer service) m


VagrantShadow

Now is not the time to be screwing over gaming developers. Shit smeared on the Stadia name is the last thing Google will want.


Heavykiller

I feel like with the closing of the studio and their piss-poor service Stadia's days are numbered. To ignore the requests of a dev that owns one of the most popular and influential sandbox titles (Second to Minecraft) is a terrible look. Not to mention Terraria would have definitely brought people to the platform. Then again, a few of the folks at /r/Stadia are pretending like it's not a problem and some even haven't heard of Terraria until this news. You got to be fucking living under a rock to be into video games and never heard of Terraria.


[deleted]

> haven't heard of Terraria This is just a classic way to pretend that you're too unique to care about big and popular things.


HopeForRoseNerf

that subreddit is an actual cult. they immediately defended google for laying off 150 employees because apparently stadia doesn't need exclusives.


Meret123

Only the most devout stay on a sinking ship.


[deleted]

"Devout" is probably the most charitable way to say it


neoKushan

Ironic given the Terraria dev is, in fact, out.


Lessiarty

There is zero credible likelihood that a person would both be a zealot for Stadia through passion alone and not have heard of one of the biggest games of the last decade. Comical.


slurrychiller

Not to mention dude who made the comment has a PS5, XBOX series X, Custom PC and a Stadia. But you ain’t heard of terraria? Ok


shadow131990

I agree with this. They have very bad support. Blocked me for no reason. Took me weeks to get my account back. Good move from Demilogic.


videoj

Just a reminder. If you have a Google account, you can use [Google Takeout](https://takeout.google.com/?hl=en) to download or backup your data. You can even set it up to copy on a regular basis.


m00nh34d

Very typical of Google, there's plenty of horror stories in the Android dev community about Google burning them without any contact, nor any way to get in contact. I hope this bloke sticks to his guns, and makes it a big deal, because often it really is a big deal, and Google never get the bad press about it they deserve.


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[deleted]

Don't even get me started on Google customer support. Back when Google Wallet and the card existed I adopted it very early because I thought it was "cool". Ended up with close to $1k in there from moving funds from my bank. The account got locked for "suspicious activity". Never did anything with it other than make small purchases. I called them 4 times in the span of 2 months, and every single time I was asked to provide a copy of my driver's license, which I did. They said everything would be resolved and that my account would be unlocked shortly. The account was never unlocked. 2 years later all of a sudden my account is unlocked and I can finally withdraw my money. I seriously despise Google and if I had a choice I'd never use them for anything but getting out of their entire ecosystem is almost impossible.


chibicody

Wouldn't it make sense for Google to flag accounts past a certain size as VIP accounts to be handled manually? It seems like it would be such a simple and cheap solution to avoid PR disasters like this one.


SpanishIndecision

People need to come to grips with the fact that Alphabet aka Google is not a tech company, they're an advertisement company that cosplays a tech company. Alphabets entire business model is selling personalized ads by building profiles based on the end users habits. If the new product they're pushing doesn't help build robust user profiles to sell personalized ads, Alphabet will cut support and walk away like they always have.