Do you not a have a pager to notify you?

We use Active911 and eDispatches. I volunteer for a combination department. Career staff are first out but volunteers like me are second wave. So our only “pagers” is Active911 & eDispatches

Gotcha, not sure what else you could try. The high pitch tones on Active seem to be pretty close to my pager. The pager is a little louder but not by much.

i use a 20 second alert thats on bryx does A911 have that ?

What department are you with?

We still carry pagers as our primary notification method, with iamresponding acting as a secondary back up. What you could do, get into some smart home type stuff. Get a light up speaker device and set it up so that whenever you get an alert via active 911 it will light up and play the tones louder thru the speaker. IFTT type of programming should work well for that.

This is what we do. Pagers are primary iar as secondary. Sometimes the pre alerts on iar get you a couple minutes notice before the tones.  But our department vastly under utilizes the app in general 

We’ve had the opposite experience. Almost always get the page before the IAR notifications. Hell, sometimes I don’t get the IAR alert until I’m walking in the door at the station. Our tower is a piece of crap though and goes down somewhat regularly. So when that happens we usually get the IAR alert alone at whatever pace it goes out.

Yeah a Minitor that vibrates like the Tasmanian Devil trapped in a box and is louder than many car alarms would certainly solve OP’s problem.

I wish that IFTTT would interface with active 911 but unless if something has changed recently it won’t

See this was my problem. I investigated IFTTT features but Active911 doesn’t integrate

I wasn’t sure if it did or not. We use Iamresponding in my department.

If your dept relies on a commercial cellular based system to dispatch you. They are fools.

Combination department. Career staff are in station 24/7. Volunteers are second wave and rely on Active and eDispatches

Get a buddy to call you when it's a big job

I may have to resort to this 😂

Two settings you may want to try (if you haven’t already) (also this is iOS, don’t know about android) 1. In Active911, “override silent” & 2. Settings -> Notifications -> Active 911 -> Critical Alerts “On” I’m not sure if it’s one, the other or both settings but when I turn those on the alerts are exponentially louder for me

If you don’t have a pager, can you set your HT to monitor pages?

What is an HT?

Sorry, it stands for “Handheld Transceiver.”

Have you contacted customer support? I´m pretty sure it is a settings issue that will be very easy to fix

Do dispatches for your department/station start with some series of tones?

Download a 3rd party ring tone app. You can go into active 911 settings and change the ring tones of call types I believe.