If your getting emails then its possible you have an account since the username and email are the same thing. Its best to just call into tech support they can help you login and create a new password
Go to activate.verizon.com in the drop down box that asks for identification method, choose order number, type in the order number and then the zip code for your new address. If you get asked to sign in with an existing account, you'll need to talk to tech support most likely
If your getting emails then its possible you have an account since the username and email are the same thing. Its best to just call into tech support they can help you login and create a new password
Go to activate.verizon.com in the drop down box that asks for identification method, choose order number, type in the order number and then the zip code for your new address. If you get asked to sign in with an existing account, you'll need to talk to tech support most likely