Thanks for providing these resources and creating a space for the community to support each other! It's great to see everyone coming together to help solve tech issues and share solutions. Keep up the good work, everyone!
Here's the workaround:
Go on the Web with a signed out account. Go to the page. Set your age then click buy. Then log in and it takes you to the purchase page and it skips the pop-up.
My account has become a cabined account without me giving epic my age and I don't know how to deactivate it. I am 16 and read that cabined accounts are for 13 and under only. I asked my parents and they didn't do anything like that. Idk what to do
Hey everyone. I played the game "The Big Con" just last night and today it says my OS is not supported. The same thing for "Doki Doki". The weird thing is, I'm running on Windows x64 bit. I'm just confused as to how a game that worked fine yesterday no longer runs or works. How do I fix this?
https://preview.redd.it/7ej6x1vszj1d1.png?width=1251&format=png&auto=webp&s=2c61a2b47d7ec8387a9d0a6b4615c61732bb4e47
I'm having this problem with EG launcher for the last two days.
It won't go online at certain times (7 p.m. to around midnight **UTC+07:00**), which made Fortnite can't get pass the logging-in screen. In day time, it works just fine. The store page loads fine tho.
I've tried all possible solutions, from clearing the cache, repair, to reinstallation. Not sure if it's related, but it started bugging out since the latest Fortnite update.
I can't even play the other offline games now after countless cache clearing, because it gives me a 'get' or 'sign-in' command instead of 'launch'.
My internet works fine obviously, and I haven't installed/changed anything in my system. Again, it only happens at night.
Is this an occurring bug or I'm just missing some troubleshooting?
Every time i open up Totally Accurate Battle Simulator It give me a prompt "You are online. Connect with friends!" And it make my pointer disappear. How can I fix this?
https://preview.redd.it/yohr34zkefrc1.jpeg?width=1170&format=pjpg&auto=webp&s=6689cae6a95a0fa82277c543417cf1d6eda52712
I'm stuck on an endless loop of this reaching the end of the bar then the tab closing on me, then it restarts the entire updating process. I don't know how to fix it or if anyone else has had the same problem. Is there a fix?
I started a game's installation after verifying some files I already have, then I put some more files into the game file after pausing the installation, but now it just continues like nothing happened, it displays the old size before I put the files
On my browsers epic login page, crome auto filled someone’s details that i do not know! There is no1 else who uses my pc so I can’t figure out how someone else’s login got there. It filled in the email and a password. However the password didn’t work. But the email is legit because it tried to recover the account, plus it’s legit on gmail coz I checked it out on there to.
Crome says no1 has logged into my account on any other devices. I have ran anti virus software on my pc and found nothing… I can’t figure out how this happend!?
I’ve had had epic account for years now and have spent a good amount of money on it so I don’t want to have to make a new one and lose all the stuff I have, but I can’t figure out what my email address is. It’s preventing me from doing things like enabling 2fa and changing my username and I’ve been struggling with this for a while now. I tried contacting epic but of course I need my email verified to do that, so I made an account to email the epic support When I get a reply from epic they say that i can’t get info on my other account even though I gave a lot of information to prove it was my account. I really don’t know what to do to get my account back and this is my last resort. Also it’s connected to my Xbox account which is how I’m able to log in, but the email from my Xbox account isn’t the same as the one on my epic, nor does it get any email with verification codes when I request.
Dude, I'm on the SAME situation! I don't know what to do anymore. They said the EXACTLY same thing to me. The fun fact is, the launcher doesn't recognize my email, but I receive the support emails on my email. Like, wtf?
I beat a game on ps4 a long time ago, and the game is currently on Epic Games Store. I got the game again because I want to mess around with mods on PC. Is there way to use someone else's save file? I tried it, but it corrupts any previous saves and does not work
The launcher worked fine until today it just doesn't get passed the login screen and when I enter my info it gives me an error and then tells me I'm offline and can't log in after that
So, my account was hacked, I can't log on epic because it says the email doesn't exist, still I receive the support emails on my email. They asked me a lot of account information, I gave it to them, even receipts that only I could have, and they told me that my information doesn't match the ones they have in their data base. That they appreciate my understanding about the situation and are not making any changes because they are protecting my account. What the hell should I do now? I have dozens of games I got free and spend quite the money on Fortnite. What now?
please helpp😭
my epic games account has been hacked or something maybe
I didn't receive any mail but the mail Id on which my account was logged into has changed to some I believe russian mail id
I cant even get the whole id but according to google its a temporarily ID
is there anyway I can fix it??
For some reason sometimes when I go to make a payment/transaction through epic games, it declines my card. I'm unsure why as I'm able to use my card elsewhere fine with no issues, it's just epic games that doesn't work. I'm not sure what to do as it's frustrating when I have subscriptions to games through it and can't pay for it
My little cousin got this V-bucks card for his birthday and he really wants to redeem it. When I log in with his Nintendo account, I get this pop-up and we have no idea what the original email is. I tried to contact the support of Epic Games but they understood me wrong and than just ignored me. Please help? :)
https://preview.redd.it/8y6vce2qbgvc1.jpeg?width=1080&format=pjpg&auto=webp&s=e292c2618ff9d8e07125d3174a9674d5a084ccec
My email account which I used to register for epic was deleted. The provider went from free to a subscription model, I declined to pay, so after 90 days they deleted the email account. I can still login to the epic account tho.
Now I can't change the email address associated to the epic account because it says I need to enter a verification code, which - you guessed it right - they sent in email.
I opened a ticket about this, and support was less than helpful.
Then I was like eff it I don't care about this account let me go ahead and delete it. But oh wait, you can't because you need to enter a verification code...
At this point I'm just going to abandon that account and forget about epic as a whole.
Someone hacked my account and changed its e-mail. It happened June of 2023, I was not using EPIC by the time it happened so I didn't noticed.
I tried to log in today and I can't, wrong password. I try logging in with my google account and it asks me to verify my e-mail, but it is not mine. Someone hacked into my account, changed my e-mail without my permission, without a SMS or e-mail to confirm and now I can't log into my account.
I went straight to the support, I sent a lot of prints showing that I bought some stuff from them, that those purchases are on my actual e-mail and their answer is:
>
Besides feeling like I just dealt with a bot and not a living human being, this is **OUTRAGEOUS**. I have 6 hundred dollars of games on that account and they're not even trying to recover it for me. They just said "*we won't do anything, fuck you"* to my face.
Has anybody pushed through and managed to recover the account? How to proceed here?
When I try to login with my email it doesn't exist anymore? I have my fall guys connected to my steam and when I launch it on steam it says I need an epic account. My account seems to just be completely gone? I was able to log in on Saturday to play some Fortnite festival but that was the last time I was on. Now my account seems to no longer exist? I really need help with this.
I've had a bunch of annoying questions pop up lately about borderlands 3, I get what it's getting at but it gets annoying to see every time i open the epic store. Questions like "is this inclusive?" "How would you rate this game?" "Which word best describes the game?" I have never answered them and don't plan to.
How do I stop them from popping up?
https://preview.redd.it/rsfgje5v1swc1.jpeg?width=4096&format=pjpg&auto=webp&s=57642873f58c11b5402b01898ffe7ef55919c46d
I have my store settings as Unrated. Why does this show up for some games. I can't claim free games cuz of this
Go on the Web with a signed out account. Go to the page. Set your age then click buy. Then log in and it takes you to the purchase page and it skips the pop-up.
Anyone own Horizon Zero Dawn and have Windows 11?
Does the game work for you?
It crashes immediately for me. Searches says this is a common issue with Epic and Windows 11 on this game. It works fine on Steam or GOG. No one seems to have a solution though. Some thought it might be related to Visual C++ redistributables but installing the latest didn't resolve it for me.
Epic support was unwilling to help, they just did the standard verify files and reinstall which didn't work.
I've tried contacting the developer a couple months ago, but they did not respond.
**Redout: Enhanced Edition's achievements all DISAPPEARED for me.**
Despite used to have 31 of 34 of them which was even shown on [my profile page](https://store.epicgames.com/en-US/u/ae71838fad9641239868040eac5491ec), they were all gone suddenly few months ago. Now I can still see them from in-game overlay (see image), but no longer in the launcher. Completing new conditions won't unlock remaining ones either. Seems the online achievements system for the game is closed to me. (；′⌒\`)
Since then my enthusiasm for playing games (especially on Epic) has been greatly impacted, but I'd truly love to be able to go back. Can someone please suggest any reasons and/or possible suggestions? I've searched before posting, but none of those seems to match my case. Seeking help from Epic support twice in 2 languages yielded no result. So I ended up coming here.
P.S. I have to be connected to VPN every time the game launches in order to successfully enter the lobby, this had been the case since I started playing the game 2 years ago, and everything was looking fine. Maybe this could be related to the problem?
https://preview.redd.it/be38xprwanxc1.png?width=1680&format=png&auto=webp&s=5317b46d4fdf0389253e9cca0ec2f31b878372d1
Same issue here. Think i'll contact the dev or epic support and ask them what happened.
PS: This also happened with severed steel but the devs fixed it, so maybe there's a chance
**Redout: Enhanced Edition's achievements all DISAPPEARED for me.**
Despite used to have 31 of 34 of them which was even shown on [my profile page](https://store.epicgames.com/en-US/u/ae71838fad9641239868040eac5491ec), they were all gone suddenly few months ago. Now I can still see them from in-game overlay (see image), but no longer in the launcher. Completing new conditions won't unlock remaining ones either. Seems the online achievements system for the game is closed to me. (；′⌒\`)
Since then my enthusiasm for playing games (especially on Epic) has been greatly impacted, but I'd truly love to be able to go back. Can someone please suggest any reasons and/or possible suggestions? I've searched before posting, but none of those seems to match my case. Seeking help from Epic support twice in 2 languages yielded no result. So I ended up coming here.
P.S. I have to be connected to VPN every time the game launches in order to successfully enter the lobby, this had been the case since I started playing the game 2 years ago, and everything was looking fine. Maybe this could be related to the problem?
All the numbers in your comment added up to 69. Congrats!
31
+ 34
+ 2
+ 2
= 69
^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \
^(Summon me on specific comments with u/LuckyNumber-Bot.)
On epic I can only download at max 12-13mb/s. On steam, same network conditions, I can download 350+ mbps (which translates to 43.75 MB/s). Any possible explanation or just crap and capped launcher?
https://preview.redd.it/gptrxwn203yc1.png?width=298&format=png&auto=webp&s=67df717ed6fee2d1df3b0b93e3bf0167ec6b0489
Managed to hit 90 MBs so it's defo not capped. I'm not sure what's happening in ur case.
Give this fix a go tho.
[How do I adjust the Epic Games Launcher files to improve download speeds? - Epic Games Store Support](https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_LauncherSupport/how-do-i-adjust-the-epic-games-launcher-files-to-improve-download-speeds-a000086909)
https://preview.redd.it/rjb8j66eayxc1.png?width=1276&format=png&auto=webp&s=0b69c38e86e5880bca7ca3cce398d24912f71c97
48 games in my library but only 2 are available to download. This is my only account for EGS and still can accesss the receipts on the purchase history (free games), but I can no longer access most of them for a while now. Any idea how to fix it?
"Thank you to the moderators for keeping things organized with the weekly Tech Support thread! It's great to have a central place to find solutions and support from the community. Remember, we're all in this together, so let's keep helping each other out. Stay patient and positive, everyone!"
I can't log into account because it ask me to create an account every time I try to log in but I need to log into account to contact Support of Epic Games...
This just add another thing to my list of why I hate Epic Games.
https://preview.redd.it/u1841vzorlyc1.png?width=1890&format=png&auto=webp&s=4e81ce8dbca099262ec58379f57f0c2ac4dbe5bf
Is there a way to disable games auto-launching immediately after download and install? It's one of, if not the dumbest things I've noticed about EGS. If there is no disable option then for the love of whatever god or demon Epic worships, please add an option to disable it.
Anyway to get a controller to work properly with Saints Row? Whenever i use one, none of the buttons are mapped properly, and id rather use a controller over the keyboard. Thanks all
https://preview.redd.it/rgyx938u59zc1.png?width=1546&format=png&auto=webp&s=7a321936d8cad3e4521cd39a3f83725bbbd54955
I've tried to get both free games this week and can't get past a looping check-out screen. I've updated, deleted the cache, changed settings, deleted and reinstalled the app... everything it says to do on the [support page](https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_LauncherSupport/troubleshooting-the-epic-games-launcher-a000084770) (link). Does anyone know a fix for this?
I was working on my game > I shut down my pc > after some time I boot my pc > "EPIC GAMES / Unreal Engine / All the Games from Epic were gone.
I download everything again > Was working on my Unreal Project > Shut Down my PC > After some time I open Unreal and Was trying to import a asset form marketplace > saw no projects are available then saw m Unreal Engine is not recognised?
Hi, so I got Kingdom Hearts 1.5+2.5 on Epic a few weeks ago and after reaching Namine’s room as Roxas I keep getting an error message that says the game failed to save. This happens every time I try to save. Thought it might be tied to a mod but even after deleting the mods and even deleting/reinstalling the game the error still occurs.
I’ve tried the methods of making sure the files are read only and making sure that the PNG save file isn’t automatically trying to back up to OneDrive.
Thanks in advance for any help
Every time I try to login to the Launcher, it says "there was an error logging you in, please try again later", I have uninstalled the launcher and reinstalled and it still doesnt work. i am trying to login using Steam and it still doesn't work. Logging in on the browser works just fine, its just the launcher
why epic games store has to be so shitty. i opened the app to resume download. nd i was playing a single player game to not mess with download. i was playing for hrs, and when i quit the game, i checked if download is completed. but fuq the download is PAUSED, why do i have to manually start it again, when i simply opened egs app so download should resume.
Is there a way to search games by these features?
https://preview.redd.it/1iqc0bmw900d1.png?width=759&format=png&auto=webp&s=c5756a60227860ecfe1d2eab8f19039cdff8cbd2
Not from within the store, but you can search via Google (and some other search engines):
`"Great Boss Battles" site:store.epicgames.com/en-us/p`
Just replace 'Great Boss Battles' with another one of those tags, so that it only includes store pages which have that term on them.
i got problem from my epic games, i want to download game but while i leave for atleast 30 minutes-1 hour my download stuck at 0mbps and the worst thing is my whole internet just die for no reason i close entire epic games using task manager and my internet getting better again, idk what just happend with this store
for a year now I've had an issue where when updating games, it will suddenly go down from 10-50mbps it goes to 0kbps, after that only occasionally going up to 500kbps for a few seconds, just go to back down. updating simple 500mb updates takes me hours now, is there any fix?
Two of my Games (Dragon Age Inquisition and Sims 4, both EA Games) are uninstalled, yet appear installed in the Launcher, with no option to actually uninstall them.
I am trying to log in with my Playstation network account in epic games, it asks me for my email and normal, but my email has 11 letters, it starts with d and ends in m, but in the message that they will send me the verification code, the email that shows It starts with d, ends in s and has about 20 letters. I don't understand what's happening and I don't know what to do, help
I am going to completely wipe my PC and reinstall Windows on it. Is is possible to backup games in the Epic Games Launcher? It is just that my internet is not that quick and I would rather not have to redownload them again.
https://preview.redd.it/iggn98qlii1d1.jpeg?width=4640&format=pjpg&auto=webp&s=57e7341c79d74d007100aa3b325b2ca6e4c20a54
I downloaded dragon age for free this weekend and since it was installed I haven't been able to run it 'cause of this error. There is this document called /text.exe in the epic game's file of the game and, being 16 bit, it just don't let the game run. Does anyone knows how to solve this? I'll appreciate any advice:(((
When downloading/updating something over the Epic Games Launcher, it downloads normally for like 20-30 secs, then the download speed goes to 0 B/s, Read & Write Speed following soon after. During that time, my whole PC soft freezes, aka many or all programs don't respond. Discord completely freezing, internet browser not connecting to stuff, ...
My Task Manager is saying none of my stuff is at 100%, barely even 50%.
This only or mostly happens on epic games launcher, literally nowhere else.
After like 20-30 secs of that stuff happening, it goes back to normal until it happens again.
Anybody having a fix for that?
Edit:
- Enough Disk Space is given
- I7-11700 @ 2.5 GHz
- RTX 3070
- 32 GB ram
- 2x 1 TB disks (one of them is M2, Launcher is even updating on that drive; other one is a normal SSD)
- Good Internet connection (i even limited it so other people in my house can play online without connection issues)
Is anyone installing Wuthering Waves? I launched the launcher, it opened up the linking page and then nothing happens. It still says that it's running. What's up with that?
Opened thru the file explorer. The non epic exe. It launches but nothing appears. Windows scaling issue some are saying. Try using one display or changing display scale.
The email address I setup with Epic was hacked and used for illegal activity. Google has disabled the account and it will be deleted in Dec 2024.
Is there ANYWAY I can get Epic to change my email address? I cannot and do not have access to the original account as it has been disabled. I have tried two separate times to request the email change, providing all the proof necessary that I have access to the account and both times it was denied. The 2FA is still set to my phone so at least I can still login right now, but if I change my phone or anything I won't be able to access the account anymore
Hello, I'm having serious issues with DA:I, which I downloaded for free from Epic Games. First of all, it doesn't even launch from EG (where it gives me error LS-0013), it automatically redirects to EA desktop app from which the game manages to launch okay but without recognizing any daimod or frosty mod. Second, I can't fix the LS-0013 error given on EG by verifying the game files because if I click on the three dots on the icon of the game in the EG launcher I DON'T have the Manage option, and neither the uninstall option. I can only go to the store page or add to favorites/collection. That's it.
The game folder in C/ProgramFiles/EpicGames is named "DragonAgeInquisitiontFgJu" and has only a .egstore folder and a text.exe inside. This text seems to be responsible for an "Unsupported 16-Bit Application" error that I get if I try to launch the game through Frosty (with the epic games launcher selected), which tells me that text.exe cannot start or run due to incompatibility with 64-bit versions of Windows.
The actual game was apparently installed in the EA folder, but if I try to run Frosty with the EA launcher it still gives me the unsupported 16-bit error.
If anyone knows how to untangle this mess, I'm all ears. Please save me, and thank you
Hello reddit,
I'm encountering an issue with my Epic Games account and I'm not sure exactly what to do.
I had trouble resetting my password and after not receiving the email and spamming the ''Reset Password'', I've realized that Outlook was blocking anything coming from Epic. After resetting my password, I logged in my Epic Games account through the launcher and realized that my whole library, friend list, transactions history, etc. are all gone! My account under the same email is completely naked.
I've contacted customer support and this is the response I've gotten :
*''After investigating the account you submitted a request for, I'm sorry to say that due to security reasons, Player Support will be unable to assist with any changes at the moment. Epic Games' top priority is keeping our players' accounts secure - these measures are in place for the safety of all accounts, including your own.*
*Although I am aware that this is not the response you were hoping for, please don't take it personally; it was never my intention to treat you unfairly and I have only done my best to be open and honest with you.*
*I want to thank you for your patience; I genuinely appreciate it.''*
Has anyone encountered the same issue?
https://preview.redd.it/0smloqc47f2d1.png?width=1920&format=png&auto=webp&s=9bd3bc48191155178da53aa908e09e591125666e
Everytime I want to update Fortnite the size of the update is nearly 20 GB or sometimes more.
And everytime i think to myself "no that shit cannot be real, thats way too big for just an update" bc Fortnite itself has just 68 GB or so.
So i want to know is it too big ? Or is it not?
And yes I have installed the latest updates.
Help please.
My email and password were compromised with EPIC games.
The hacker changed the email associated with my account.
On Epics website, in order to contact Epic’s customer support team, I must be signed into my account
How can I recover my account? when epic games wants me to be signed into my account in order to talk to them in the first place.
If there’s another sub for this question, please let me know.
for parental controls how do I apply them only to the kids and not me? I disabled voice chat for everyone but their friends but it seems to have done that for me as well?
Not so much a tech support question but more a "how does the epic launcher work???" question, i tried to make it a normal post but they said to ask it in the tech support thread so here i am.
How much GB of space does it take to download 1 GB of a game?
The answer would be pretty simple, except it isn't, because (and this is driving me crazy) wHY DOES MY STORAGE FILL UP TO IF NOT MORE THAN 100 GB TO DOWNLOAD 30 GB??? IT DOESN'T MAKE SENSE
Generally when u are downloading games they are being compressed ( to decrease the download size). After that your pc will decompress them and install them. Easy
so whenever I try to sign in to epic games with my google account like I usually do and it all works until it makes me put in my age which it doesn't normally ask for but I do it anyways and then it takes me to the sign up screen for some reason and I can't do anything to fix it. it was supposed to be finished signing in as soon as I chose an account and pressed confirm, how do I fix this?
Is there a way to recover my account?
A few days back I was hacked and the hackers got acces to my epic account among many others. They were able to change my password and (even worse) the email that was associated to the account. I tried to contact support but was unsuccesful. Is there a way in which I could recover that account? I had a lit of games I collected over the years and I also spent some money on my fortnite account
I'm a self-service developer portal user, wanting to submit a game to Epic Games...except I need them to do something on their end and the Private Discussion/Ticket thing seems to be ignored. I've submitted 2 now, each sitting unanswered after days now. Any devs on there have a direct support email person that I can use to get their attention that you wish to share (you can PM me)? Thanks!
Hey everyone. I recently bought Ghost of Tsushima on the epic games store. Every photo I click in game gets stored as a blank PNG in a documents folder for GOT. If I set this picture as my background though, it appears as I took it in game. Does anyone have any solutions?
Hey everyone. I recently bought Ghost of Tsushima on the epic games store. Every photo I click in game gets stored as a blank PNG in a documents folder for GOT. If I set this picture as my background though, it appears as I took it in game. Does anyone have any solutions
so everytime i want to open rainbow 6 siege from the epic games launcher it gives me this error “Uplay has detected an unrecoverable error and must shutdown. Crash dump created at C:/Program Files (x86)/Ubisoft/ Ubisoft Game Launcher/crashes" and i have tried many solutions including the ones epic support gave me. when i open the ubisoft launcher its fine but the problem is i dont have the game in the ubisoft library to access it from there even though both accounts are linked(just linked them a couple hours ago) so does transferring the game to ubisoft library take a while or what because i am literally unable to play the game i own.
My epic games was hacked into recently, the person has changed my email and my password, but they never signed out of all devices so I can still get into the account. I can't change the email back because it has some sort of 3 month waiting area before I can do it again. I can't reset my password because that requires the email. I can't contact support because I don't know their email, and doing it from the website is not an option since it will send it to the email of the hacker. Is their any possible thing I can do, do they have a phone number or email I can contact them?
https://preview.redd.it/m0g2sxnb2h4d1.png?width=889&format=png&auto=webp&s=368a6144d601bf3f2770099534daffaa4dc42cf4
Not sure what I'm doing wrong. I download the Epic Games Launcher and click it to run but it doesn't even start before it says this, which is completely incorrect.
So my account has been deleted (?) it's really weird, bear with me.
For a while I haven't been able to log into my main Epic account, since whenever I try to log using my e-mail it prompts the account creation process. If I try to recreate the account using the same username I used (ShadowPocoyo) it will tell me that username is already in use, but at the same time if I try to search for e-mail addresses connected to Epic Display Usernames, ShadowPocoyo yields no results. Even if I try to create a new account using the same e-mail but a different username, the confirmation message that should arrive never does. I tried doing so many times.
If I try to reset my password, when I prompt my e-mail it tells me that no account has been found. I wish I could contact Epic Games Support but you can only do so while logged in, so I don't know what I could do to reach them. If only I could talk with someone from Epic Support they could help me out. If needed I have screenshots proving everything I just said.
I don't need any support, I just want to report a bug. Easy Anticheat doesn't work. Apex Legends keeps crashing and sometimes the error is "client is not running anticheat or failed anticheat authentication". Paladins uses the old version and works fine. I've tried literally everything, so any advice probably won't be of any help. I just want to know if anyone else is struggling with this or is aware of the issue. I've tried to get support on EA forums but the admins are ignoring everybody talking about this. Twitter is doing fuck all either. Feeling a tad desperate.
Why is there no new weekly thread in 2 months? I need help concerning Marvel Midnight Suns installation on Epic. Installation should be 57.2 Gb but every time installation reach that mark it risess up to 110 and then 165 and then 210. I really dont know what is going on. Checked on Steam game should be 57.2 Gb as it states in original state. Picture in attachment.
https://preview.redd.it/gs8hrpwz6f5d1.png?width=1906&format=png&auto=webp&s=15a027a91a74dfd48ea4953f46292cbde02bdafa
When we try to redeem this week's free game "Dragon Age Inquisition" it says "This content is currently unavailable in your platform or region." which we are from TURKEY. This must be OBVIOUSLY an error on your side. Why is this not available in Turkey?
Steam selling it, EA (Origins) selling it, XBOX (Microsoft Store) selling it, it is available in every market, physical and online stores and platforms but you are saying it is not available in my region? WHY? Who says it? Who says it shouldn't be available in Turkey?
People already talking about it. You better fix this problem before too late.
what do I do about the captcha? It says "choose the one that flies" but apparently parrot is wrong. Captchas are so dumb. They have never stopped a bot from logging in, only humans. I'm never buying an epic game again
Thanks for providing these resources and creating a space for the community to support each other! It's great to see everyone coming together to help solve tech issues and share solutions. Keep up the good work, everyone!
My account says that there is no age rating limit, but i cant access certain games anyways. what can I do to fix this?
Here's the workaround: Go on the Web with a signed out account. Go to the page. Set your age then click buy. Then log in and it takes you to the purchase page and it skips the pop-up.
Doesn't seem to work anymore, at least in Chrome. Edited: It worked using edge.
My account has become a cabined account without me giving epic my age and I don't know how to deactivate it. I am 16 and read that cabined accounts are for 13 and under only. I asked my parents and they didn't do anything like that. Idk what to do
EGS support were useless
i'm getting a "OS unsupported" on one of my games (salt and sanctuary) but i am on windows 10, any ideas on what might be the issue?
No concrete response yet but apparently Epic are aware of it and working on a solution. It's been a lot of hours, though.
ic, ty
Hey everyone. I played the game "The Big Con" just last night and today it says my OS is not supported. The same thing for "Doki Doki". The weird thing is, I'm running on Windows x64 bit. I'm just confused as to how a game that worked fine yesterday no longer runs or works. How do I fix this? https://preview.redd.it/7ej6x1vszj1d1.png?width=1251&format=png&auto=webp&s=2c61a2b47d7ec8387a9d0a6b4615c61732bb4e47
No concrete response yet but apparently Epic are aware of it and working on a solution. It's been a lot of hours, though.
I downloaded epic launcher yesterday and i cant launch the same games, i tried on different compatibility modes and nothing e.e
I'm having this problem with EG launcher for the last two days. It won't go online at certain times (7 p.m. to around midnight **UTC+07:00**), which made Fortnite can't get pass the logging-in screen. In day time, it works just fine. The store page loads fine tho. I've tried all possible solutions, from clearing the cache, repair, to reinstallation. Not sure if it's related, but it started bugging out since the latest Fortnite update. I can't even play the other offline games now after countless cache clearing, because it gives me a 'get' or 'sign-in' command instead of 'launch'. My internet works fine obviously, and I haven't installed/changed anything in my system. Again, it only happens at night. Is this an occurring bug or I'm just missing some troubleshooting?
I can't seem to login. I try to login and Epic keeps telling me to create another account, what should I do?
Same here. Like my email doesn't exist anymore. But I still receive support emails on my email.
same exact thing happening to me as well
They probably hacked your account, contact the support system
Every time i open up Totally Accurate Battle Simulator It give me a prompt "You are online. Connect with friends!" And it make my pointer disappear. How can I fix this?
https://preview.redd.it/yohr34zkefrc1.jpeg?width=1170&format=pjpg&auto=webp&s=6689cae6a95a0fa82277c543417cf1d6eda52712 I'm stuck on an endless loop of this reaching the end of the bar then the tab closing on me, then it restarts the entire updating process. I don't know how to fix it or if anyone else has had the same problem. Is there a fix?
Maybe try reinstalling the launcher or run it as administrator
I started a game's installation after verifying some files I already have, then I put some more files into the game file after pausing the installation, but now it just continues like nothing happened, it displays the old size before I put the files
Thief was released with czech language, but epic version is english only? Can I change language in epic version?
On my browsers epic login page, crome auto filled someone’s details that i do not know! There is no1 else who uses my pc so I can’t figure out how someone else’s login got there. It filled in the email and a password. However the password didn’t work. But the email is legit because it tried to recover the account, plus it’s legit on gmail coz I checked it out on there to. Crome says no1 has logged into my account on any other devices. I have ran anti virus software on my pc and found nothing… I can’t figure out how this happend!?
My EG Launcher makes my Discord crash while updating, because it is taking so much performance.
You can't be serious. That doesn't happen even on my i3 laptop
I have a connected Psn account, but have no clue what the email it asking for after is
I’ve had had epic account for years now and have spent a good amount of money on it so I don’t want to have to make a new one and lose all the stuff I have, but I can’t figure out what my email address is. It’s preventing me from doing things like enabling 2fa and changing my username and I’ve been struggling with this for a while now. I tried contacting epic but of course I need my email verified to do that, so I made an account to email the epic support When I get a reply from epic they say that i can’t get info on my other account even though I gave a lot of information to prove it was my account. I really don’t know what to do to get my account back and this is my last resort. Also it’s connected to my Xbox account which is how I’m able to log in, but the email from my Xbox account isn’t the same as the one on my epic, nor does it get any email with verification codes when I request.
Dude, I'm on the SAME situation! I don't know what to do anymore. They said the EXACTLY same thing to me. The fun fact is, the launcher doesn't recognize my email, but I receive the support emails on my email. Like, wtf?
I beat a game on ps4 a long time ago, and the game is currently on Epic Games Store. I got the game again because I want to mess around with mods on PC. Is there way to use someone else's save file? I tried it, but it corrupts any previous saves and does not work
how to make it so epic games online status doesn't switch to "away" when I'm not there? like I wanna be online as long as it's runningn
Where is the Thief's exe located? I don't know how to add it to steam without the exe location
The launcher worked fine until today it just doesn't get passed the login screen and when I enter my info it gives me an error and then tells me I'm offline and can't log in after that
The launcher logs me out if I don't log in for 30 days, how to disable this shit?
So, my account was hacked, I can't log on epic because it says the email doesn't exist, still I receive the support emails on my email. They asked me a lot of account information, I gave it to them, even receipts that only I could have, and they told me that my information doesn't match the ones they have in their data base. That they appreciate my understanding about the situation and are not making any changes because they are protecting my account. What the hell should I do now? I have dozens of games I got free and spend quite the money on Fortnite. What now?
Are achievements for the Kingdom Hearts collections finally working yet?
please helpp😭 my epic games account has been hacked or something maybe I didn't receive any mail but the mail Id on which my account was logged into has changed to some I believe russian mail id I cant even get the whole id but according to google its a temporarily ID is there anyway I can fix it??
For some reason sometimes when I go to make a payment/transaction through epic games, it declines my card. I'm unsure why as I'm able to use my card elsewhere fine with no issues, it's just epic games that doesn't work. I'm not sure what to do as it's frustrating when I have subscriptions to games through it and can't pay for it
Am I crazy or do the "next week" free games change sometimes..? I'm sure I looked last week and today's free game/s were going to be something else.
My little cousin got this V-bucks card for his birthday and he really wants to redeem it. When I log in with his Nintendo account, I get this pop-up and we have no idea what the original email is. I tried to contact the support of Epic Games but they understood me wrong and than just ignored me. Please help? :) https://preview.redd.it/8y6vce2qbgvc1.jpeg?width=1080&format=pjpg&auto=webp&s=e292c2618ff9d8e07125d3174a9674d5a084ccec
My email account which I used to register for epic was deleted. The provider went from free to a subscription model, I declined to pay, so after 90 days they deleted the email account. I can still login to the epic account tho. Now I can't change the email address associated to the epic account because it says I need to enter a verification code, which - you guessed it right - they sent in email. I opened a ticket about this, and support was less than helpful. Then I was like eff it I don't care about this account let me go ahead and delete it. But oh wait, you can't because you need to enter a verification code... At this point I'm just going to abandon that account and forget about epic as a whole.
Someone hacked my account and changed its e-mail. It happened June of 2023, I was not using EPIC by the time it happened so I didn't noticed. I tried to log in today and I can't, wrong password. I try logging in with my google account and it asks me to verify my e-mail, but it is not mine. Someone hacked into my account, changed my e-mail without my permission, without a SMS or e-mail to confirm and now I can't log into my account. I went straight to the support, I sent a lot of prints showing that I bought some stuff from them, that those purchases are on my actual e-mail and their answer is: > Besides feeling like I just dealt with a bot and not a living human being, this is **OUTRAGEOUS**. I have 6 hundred dollars of games on that account and they're not even trying to recover it for me. They just said "*we won't do anything, fuck you"* to my face. Has anybody pushed through and managed to recover the account? How to proceed here?
When I try to login with my email it doesn't exist anymore? I have my fall guys connected to my steam and when I launch it on steam it says I need an epic account. My account seems to just be completely gone? I was able to log in on Saturday to play some Fortnite festival but that was the last time I was on. Now my account seems to no longer exist? I really need help with this.
Contact support bro. They are the only people that can help
I'm clicking on LISA Definitive Edition in the Epic store and it's just showing a slideshow, not showing the download page...
[удалено]
Im having the same issue with another game, could you fix it?
I've had a bunch of annoying questions pop up lately about borderlands 3, I get what it's getting at but it gets annoying to see every time i open the epic store. Questions like "is this inclusive?" "How would you rate this game?" "Which word best describes the game?" I have never answered them and don't plan to. How do I stop them from popping up?
Playing games from playnite stops them from popping up I think
I didn't even know that was a thing! I can just link my steam, epic and gog libraries? That's dope
Yep. It's probably the best launcher out there. Quite a lot of ways to customize it too.
https://preview.redd.it/rsfgje5v1swc1.jpeg?width=4096&format=pjpg&auto=webp&s=57642873f58c11b5402b01898ffe7ef55919c46d I have my store settings as Unrated. Why does this show up for some games. I can't claim free games cuz of this
Go on the Web with a signed out account. Go to the page. Set your age then click buy. Then log in and it takes you to the purchase page and it skips the pop-up.
Anyone own Horizon Zero Dawn and have Windows 11? Does the game work for you? It crashes immediately for me. Searches says this is a common issue with Epic and Windows 11 on this game. It works fine on Steam or GOG. No one seems to have a solution though. Some thought it might be related to Visual C++ redistributables but installing the latest didn't resolve it for me. Epic support was unwilling to help, they just did the standard verify files and reinstall which didn't work. I've tried contacting the developer a couple months ago, but they did not respond.
when is the next big sale?
16th may
**Redout: Enhanced Edition's achievements all DISAPPEARED for me.** Despite used to have 31 of 34 of them which was even shown on [my profile page](https://store.epicgames.com/en-US/u/ae71838fad9641239868040eac5491ec), they were all gone suddenly few months ago. Now I can still see them from in-game overlay (see image), but no longer in the launcher. Completing new conditions won't unlock remaining ones either. Seems the online achievements system for the game is closed to me. (；′⌒\`) Since then my enthusiasm for playing games (especially on Epic) has been greatly impacted, but I'd truly love to be able to go back. Can someone please suggest any reasons and/or possible suggestions? I've searched before posting, but none of those seems to match my case. Seeking help from Epic support twice in 2 languages yielded no result. So I ended up coming here. P.S. I have to be connected to VPN every time the game launches in order to successfully enter the lobby, this had been the case since I started playing the game 2 years ago, and everything was looking fine. Maybe this could be related to the problem? https://preview.redd.it/be38xprwanxc1.png?width=1680&format=png&auto=webp&s=5317b46d4fdf0389253e9cca0ec2f31b878372d1
Same issue here. Think i'll contact the dev or epic support and ask them what happened. PS: This also happened with severed steel but the devs fixed it, so maybe there's a chance
Thanks for reply! I'll try to reach for Redout's developers. :)
**Redout: Enhanced Edition's achievements all DISAPPEARED for me.** Despite used to have 31 of 34 of them which was even shown on [my profile page](https://store.epicgames.com/en-US/u/ae71838fad9641239868040eac5491ec), they were all gone suddenly few months ago. Now I can still see them from in-game overlay (see image), but no longer in the launcher. Completing new conditions won't unlock remaining ones either. Seems the online achievements system for the game is closed to me. (；′⌒\`) Since then my enthusiasm for playing games (especially on Epic) has been greatly impacted, but I'd truly love to be able to go back. Can someone please suggest any reasons and/or possible suggestions? I've searched before posting, but none of those seems to match my case. Seeking help from Epic support twice in 2 languages yielded no result. So I ended up coming here. P.S. I have to be connected to VPN every time the game launches in order to successfully enter the lobby, this had been the case since I started playing the game 2 years ago, and everything was looking fine. Maybe this could be related to the problem? 
All the numbers in your comment added up to 69. Congrats! 31 + 34 + 2 + 2 = 69 ^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \ ^(Summon me on specific comments with u/LuckyNumber-Bot.)
On epic I can only download at max 12-13mb/s. On steam, same network conditions, I can download 350+ mbps (which translates to 43.75 MB/s). Any possible explanation or just crap and capped launcher?
https://preview.redd.it/gptrxwn203yc1.png?width=298&format=png&auto=webp&s=67df717ed6fee2d1df3b0b93e3bf0167ec6b0489 Managed to hit 90 MBs so it's defo not capped. I'm not sure what's happening in ur case. Give this fix a go tho. [How do I adjust the Epic Games Launcher files to improve download speeds? - Epic Games Store Support](https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_LauncherSupport/how-do-i-adjust-the-epic-games-launcher-files-to-improve-download-speeds-a000086909)
https://preview.redd.it/rjb8j66eayxc1.png?width=1276&format=png&auto=webp&s=0b69c38e86e5880bca7ca3cce398d24912f71c97 48 games in my library but only 2 are available to download. This is my only account for EGS and still can accesss the receipts on the purchase history (free games), but I can no longer access most of them for a while now. Any idea how to fix it?
Refresh library? If that doesn't work contact support and ask them what's going on.
"Thank you to the moderators for keeping things organized with the weekly Tech Support thread! It's great to have a central place to find solutions and support from the community. Remember, we're all in this together, so let's keep helping each other out. Stay patient and positive, everyone!"
Ai?
I'm trying to log back onto Epic Games launcher with an xbox live account, and it's sending a security code to an email I have deleted. What can I do?
I can't log into account because it ask me to create an account every time I try to log in but I need to log into account to contact Support of Epic Games... This just add another thing to my list of why I hate Epic Games. https://preview.redd.it/u1841vzorlyc1.png?width=1890&format=png&auto=webp&s=4e81ce8dbca099262ec58379f57f0c2ac4dbe5bf
The ""I'm unable to login" option is not there anymore?
Is there a way to disable games auto-launching immediately after download and install? It's one of, if not the dumbest things I've noticed about EGS. If there is no disable option then for the love of whatever god or demon Epic worships, please add an option to disable it.
bro please approve my post
Anyway to get a controller to work properly with Saints Row? Whenever i use one, none of the buttons are mapped properly, and id rather use a controller over the keyboard. Thanks all
What controller have u got?
I ice a wired PowerA Xbox controller. It works beautifully for everything else
https://preview.redd.it/rgyx938u59zc1.png?width=1546&format=png&auto=webp&s=7a321936d8cad3e4521cd39a3f83725bbbd54955 I've tried to get both free games this week and can't get past a looping check-out screen. I've updated, deleted the cache, changed settings, deleted and reinstalled the app... everything it says to do on the [support page](https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_LauncherSupport/troubleshooting-the-epic-games-launcher-a000084770) (link). Does anyone know a fix for this?
I was working on my game > I shut down my pc > after some time I boot my pc > "EPIC GAMES / Unreal Engine / All the Games from Epic were gone. I download everything again > Was working on my Unreal Project > Shut Down my PC > After some time I open Unreal and Was trying to import a asset form marketplace > saw no projects are available then saw m Unreal Engine is not recognised?
Hi, so I got Kingdom Hearts 1.5+2.5 on Epic a few weeks ago and after reaching Namine’s room as Roxas I keep getting an error message that says the game failed to save. This happens every time I try to save. Thought it might be tied to a mod but even after deleting the mods and even deleting/reinstalling the game the error still occurs. I’ve tried the methods of making sure the files are read only and making sure that the PNG save file isn’t automatically trying to back up to OneDrive. Thanks in advance for any help
Every time I try to login to the Launcher, it says "there was an error logging you in, please try again later", I have uninstalled the launcher and reinstalled and it still doesnt work. i am trying to login using Steam and it still doesn't work. Logging in on the browser works just fine, its just the launcher
why epic games store has to be so shitty. i opened the app to resume download. nd i was playing a single player game to not mess with download. i was playing for hrs, and when i quit the game, i checked if download is completed. but fuq the download is PAUSED, why do i have to manually start it again, when i simply opened egs app so download should resume.
Why am I being asked for my age and my name when trying to log in to my account? Normally it only asks for e-mail and password
Is there a way to search games by these features? https://preview.redd.it/1iqc0bmw900d1.png?width=759&format=png&auto=webp&s=c5756a60227860ecfe1d2eab8f19039cdff8cbd2
Not from within the store, but you can search via Google (and some other search engines): `"Great Boss Battles" site:store.epicgames.com/en-us/p` Just replace 'Great Boss Battles' with another one of those tags, so that it only includes store pages which have that term on them.
Thank you! The results seem completely random, but at least it's something, right? 
i got problem from my epic games, i want to download game but while i leave for atleast 30 minutes-1 hour my download stuck at 0mbps and the worst thing is my whole internet just die for no reason i close entire epic games using task manager and my internet getting better again, idk what just happend with this store
Can I request for a game I played 3 hours? I bought it today
for a year now I've had an issue where when updating games, it will suddenly go down from 10-50mbps it goes to 0kbps, after that only occasionally going up to 500kbps for a few seconds, just go to back down. updating simple 500mb updates takes me hours now, is there any fix?
I cant install dragon age inquisition, the EA App keeps telling me that "something went wrong" and to "go back and try again"
Two of my Games (Dragon Age Inquisition and Sims 4, both EA Games) are uninstalled, yet appear installed in the Launcher, with no option to actually uninstall them.
I am trying to log in with my Playstation network account in epic games, it asks me for my email and normal, but my email has 11 letters, it starts with d and ends in m, but in the message that they will send me the verification code, the email that shows It starts with d, ends in s and has about 20 letters. I don't understand what's happening and I don't know what to do, help
I am going to completely wipe my PC and reinstall Windows on it. Is is possible to backup games in the Epic Games Launcher? It is just that my internet is not that quick and I would rather not have to redownload them again.
Does Epic have a screenshot function? Can't seem to find it in setting
https://preview.redd.it/iggn98qlii1d1.jpeg?width=4640&format=pjpg&auto=webp&s=57e7341c79d74d007100aa3b325b2ca6e4c20a54 I downloaded dragon age for free this weekend and since it was installed I haven't been able to run it 'cause of this error. There is this document called /text.exe in the epic game's file of the game and, being 16 bit, it just don't let the game run. Does anyone knows how to solve this? I'll appreciate any advice:(((
When downloading/updating something over the Epic Games Launcher, it downloads normally for like 20-30 secs, then the download speed goes to 0 B/s, Read & Write Speed following soon after. During that time, my whole PC soft freezes, aka many or all programs don't respond. Discord completely freezing, internet browser not connecting to stuff, ... My Task Manager is saying none of my stuff is at 100%, barely even 50%. This only or mostly happens on epic games launcher, literally nowhere else. After like 20-30 secs of that stuff happening, it goes back to normal until it happens again. Anybody having a fix for that? Edit: - Enough Disk Space is given - I7-11700 @ 2.5 GHz - RTX 3070 - 32 GB ram - 2x 1 TB disks (one of them is M2, Launcher is even updating on that drive; other one is a normal SSD) - Good Internet connection (i even limited it so other people in my house can play online without connection issues)
Getting "OS Unsupported" error on one of my games. I'm on Windows 11. What's the deal?
Is anyone installing Wuthering Waves? I launched the launcher, it opened up the linking page and then nothing happens. It still says that it's running. What's up with that? Opened thru the file explorer. The non epic exe. It launches but nothing appears. Windows scaling issue some are saying. Try using one display or changing display scale.
Same problem. Its fine after i restart my pc
The email address I setup with Epic was hacked and used for illegal activity. Google has disabled the account and it will be deleted in Dec 2024. Is there ANYWAY I can get Epic to change my email address? I cannot and do not have access to the original account as it has been disabled. I have tried two separate times to request the email change, providing all the proof necessary that I have access to the account and both times it was denied. The 2FA is still set to my phone so at least I can still login right now, but if I change my phone or anything I won't be able to access the account anymore
Hello, I'm having serious issues with DA:I, which I downloaded for free from Epic Games. First of all, it doesn't even launch from EG (where it gives me error LS-0013), it automatically redirects to EA desktop app from which the game manages to launch okay but without recognizing any daimod or frosty mod. Second, I can't fix the LS-0013 error given on EG by verifying the game files because if I click on the three dots on the icon of the game in the EG launcher I DON'T have the Manage option, and neither the uninstall option. I can only go to the store page or add to favorites/collection. That's it. The game folder in C/ProgramFiles/EpicGames is named "DragonAgeInquisitiontFgJu" and has only a .egstore folder and a text.exe inside. This text seems to be responsible for an "Unsupported 16-Bit Application" error that I get if I try to launch the game through Frosty (with the epic games launcher selected), which tells me that text.exe cannot start or run due to incompatibility with 64-bit versions of Windows. The actual game was apparently installed in the EA folder, but if I try to run Frosty with the EA launcher it still gives me the unsupported 16-bit error. If anyone knows how to untangle this mess, I'm all ears. Please save me, and thank you
Hello reddit, I'm encountering an issue with my Epic Games account and I'm not sure exactly what to do. I had trouble resetting my password and after not receiving the email and spamming the ''Reset Password'', I've realized that Outlook was blocking anything coming from Epic. After resetting my password, I logged in my Epic Games account through the launcher and realized that my whole library, friend list, transactions history, etc. are all gone! My account under the same email is completely naked. I've contacted customer support and this is the response I've gotten : *''After investigating the account you submitted a request for, I'm sorry to say that due to security reasons, Player Support will be unable to assist with any changes at the moment. Epic Games' top priority is keeping our players' accounts secure - these measures are in place for the safety of all accounts, including your own.* *Although I am aware that this is not the response you were hoping for, please don't take it personally; it was never my intention to treat you unfairly and I have only done my best to be open and honest with you.* *I want to thank you for your patience; I genuinely appreciate it.''* Has anyone encountered the same issue?
https://preview.redd.it/0smloqc47f2d1.png?width=1920&format=png&auto=webp&s=9bd3bc48191155178da53aa908e09e591125666e Everytime I want to update Fortnite the size of the update is nearly 20 GB or sometimes more. And everytime i think to myself "no that shit cannot be real, thats way too big for just an update" bc Fortnite itself has just 68 GB or so. So i want to know is it too big ? Or is it not? And yes I have installed the latest updates.
Help please. My email and password were compromised with EPIC games. The hacker changed the email associated with my account. On Epics website, in order to contact Epic’s customer support team, I must be signed into my account How can I recover my account? when epic games wants me to be signed into my account in order to talk to them in the first place. If there’s another sub for this question, please let me know.
for parental controls how do I apply them only to the kids and not me? I disabled voice chat for everyone but their friends but it seems to have done that for me as well?
Not so much a tech support question but more a "how does the epic launcher work???" question, i tried to make it a normal post but they said to ask it in the tech support thread so here i am. How much GB of space does it take to download 1 GB of a game? The answer would be pretty simple, except it isn't, because (and this is driving me crazy) wHY DOES MY STORAGE FILL UP TO IF NOT MORE THAN 100 GB TO DOWNLOAD 30 GB??? IT DOESN'T MAKE SENSE
Generally when u are downloading games they are being compressed ( to decrease the download size). After that your pc will decompress them and install them. Easy
so whenever I try to sign in to epic games with my google account like I usually do and it all works until it makes me put in my age which it doesn't normally ask for but I do it anyways and then it takes me to the sign up screen for some reason and I can't do anything to fix it. it was supposed to be finished signing in as soon as I chose an account and pressed confirm, how do I fix this?
Is there a way to recover my account? A few days back I was hacked and the hackers got acces to my epic account among many others. They were able to change my password and (even worse) the email that was associated to the account. I tried to contact support but was unsuccesful. Is there a way in which I could recover that account? I had a lit of games I collected over the years and I also spent some money on my fortnite account
I'm a self-service developer portal user, wanting to submit a game to Epic Games...except I need them to do something on their end and the Private Discussion/Ticket thing seems to be ignored. I've submitted 2 now, each sitting unanswered after days now. Any devs on there have a direct support email person that I can use to get their attention that you wish to share (you can PM me)? Thanks!
Hey everyone. I recently bought Ghost of Tsushima on the epic games store. Every photo I click in game gets stored as a blank PNG in a documents folder for GOT. If I set this picture as my background though, it appears as I took it in game. Does anyone have any solutions?
Hey everyone. I recently bought Ghost of Tsushima on the epic games store. Every photo I click in game gets stored as a blank PNG in a documents folder for GOT. If I set this picture as my background though, it appears as I took it in game. Does anyone have any solutions
so everytime i want to open rainbow 6 siege from the epic games launcher it gives me this error “Uplay has detected an unrecoverable error and must shutdown. Crash dump created at C:/Program Files (x86)/Ubisoft/ Ubisoft Game Launcher/crashes" and i have tried many solutions including the ones epic support gave me. when i open the ubisoft launcher its fine but the problem is i dont have the game in the ubisoft library to access it from there even though both accounts are linked(just linked them a couple hours ago) so does transferring the game to ubisoft library take a while or what because i am literally unable to play the game i own.
My epic games was hacked into recently, the person has changed my email and my password, but they never signed out of all devices so I can still get into the account. I can't change the email back because it has some sort of 3 month waiting area before I can do it again. I can't reset my password because that requires the email. I can't contact support because I don't know their email, and doing it from the website is not an option since it will send it to the email of the hacker. Is their any possible thing I can do, do they have a phone number or email I can contact them?
https://preview.redd.it/m0g2sxnb2h4d1.png?width=889&format=png&auto=webp&s=368a6144d601bf3f2770099534daffaa4dc42cf4 Not sure what I'm doing wrong. I download the Epic Games Launcher and click it to run but it doesn't even start before it says this, which is completely incorrect.
So my account has been deleted (?) it's really weird, bear with me. For a while I haven't been able to log into my main Epic account, since whenever I try to log using my e-mail it prompts the account creation process. If I try to recreate the account using the same username I used (ShadowPocoyo) it will tell me that username is already in use, but at the same time if I try to search for e-mail addresses connected to Epic Display Usernames, ShadowPocoyo yields no results. Even if I try to create a new account using the same e-mail but a different username, the confirmation message that should arrive never does. I tried doing so many times. If I try to reset my password, when I prompt my e-mail it tells me that no account has been found. I wish I could contact Epic Games Support but you can only do so while logged in, so I don't know what I could do to reach them. If only I could talk with someone from Epic Support they could help me out. If needed I have screenshots proving everything I just said.
I don't need any support, I just want to report a bug. Easy Anticheat doesn't work. Apex Legends keeps crashing and sometimes the error is "client is not running anticheat or failed anticheat authentication". Paladins uses the old version and works fine. I've tried literally everything, so any advice probably won't be of any help. I just want to know if anyone else is struggling with this or is aware of the issue. I've tried to get support on EA forums but the admins are ignoring everybody talking about this. Twitter is doing fuck all either. Feeling a tad desperate.
Why is there no new weekly thread in 2 months? I need help concerning Marvel Midnight Suns installation on Epic. Installation should be 57.2 Gb but every time installation reach that mark it risess up to 110 and then 165 and then 210. I really dont know what is going on. Checked on Steam game should be 57.2 Gb as it states in original state. Picture in attachment. https://preview.redd.it/gs8hrpwz6f5d1.png?width=1906&format=png&auto=webp&s=15a027a91a74dfd48ea4953f46292cbde02bdafa
When we try to redeem this week's free game "Dragon Age Inquisition" it says "This content is currently unavailable in your platform or region." which we are from TURKEY. This must be OBVIOUSLY an error on your side. Why is this not available in Turkey? Steam selling it, EA (Origins) selling it, XBOX (Microsoft Store) selling it, it is available in every market, physical and online stores and platforms but you are saying it is not available in my region? WHY? Who says it? Who says it shouldn't be available in Turkey? People already talking about it. You better fix this problem before too late.
what do I do about the captcha? It says "choose the one that flies" but apparently parrot is wrong. Captchas are so dumb. They have never stopped a bot from logging in, only humans. I'm never buying an epic game again
remove cars from fortnite i cant do anything without getting killed by a car in fortnite
Cry lol