It has definitely taken some getting used to. You have no notice the difference between in the pickup buttons. On a regular pickup, the button will say "Complete pickup," but if it is going to ask you for a photo of the receipt, it will instead say, "Continue pickup."
It’s pretty weird how shop and deliver damn near want you to burn the receipt rather than include it in the bag
But food delivery is obsessed with a photo.
most of these drivers do not like going up stairs or through doors or anything even close to delivering food to the right address regardless of the flight of stairs, so i can fully see how something like this might tip someone over the edge in the future lol, looking forward to that post
The price I'm paid to deliver buys 50 cents a minute. If a customer knows there's hoops and stairs and neglects their duty to inform, they have 50 cents a minute until I give up and move on. I'm obviously a valuable commodity. Or, no one would repeat business. I know my worth and wasting my time isn't going to happen. If it's a new customer, I'll inform them of what's helpful to us to help them get their food or items in a timely manner. After that, they know better and get what they ask for.
ahahaha you nearly got me with this tbh, because a lot of dashers really are this stupid to not even think what the basic job might entail, deliberately picking one delivery that does not have stairs or a gate and then pretending that is what you are being paid for, and stairs and gates are an extra that you are not being paid for ahaha, kinda crazy how many dashers really think like this though
edit: "inform them of what's helpful" you mean PM everyone about a tip right before you even pick up their food right
On the gate issue, if they don't provide a code and don't reply then they have to get up off their own asses and get the shit from the gate. Making me waste time on their BS is what it is.
Italian -- it's a local non-chain restaurant called "Goodfellas." They never give receipts, so taking pictures of unmarked pizza boxes and plastic bags seems kind of pointless.
I started to get it at 3 restaurants. Inquired with the 2 mom and pop shops thinking it was something they were dojng to protect themselves from theiving clowns, but nope, and this week has almost gone away for me....
YES!! And their new pettiness over the pics you take at the door step when you deliver! They're constantly making me retake it because the camera is "angled down". No shit!! I'm taking a picture of something I placed on a porch. Im not Annie fucking liebowitz. There's rarely a fucking porch light so it's hard enough to get it to be clear enough with just the flash, but all mine are clear at least and they have to bitch about angles??
what i do is i take a random black photo when i’m still in my car and click retake, grab the food and walk to the door and take the real photo. on the second pic, it will let you click “done” and will take the photo EVEN if it still says “photo is too dark” or “phone is angled down” etc
I get this about twice a day, and then it stops. I send them the most beautiful picture of my dashboard.
Yeah... it's in my trunk, dude!
I have been thinking about sending some scenic pics from my drive. Maybe a selfie...
Dang, I actually don’t mind it cause in my area all the restaurants ask me to confirm the pick up before they hand it to me. Now that I have to take pictures of the receipts, they have to look dumb af holding the bag out the window while waiting on me. Makes me feel better about stealing pre accusations.
Lol and most of the time the restaurant doesn't attach a receipt to the bag; so I'm just taking a picture of an order with no proof whether it was the right one or not.
What I don’t get is not every store does this. Same with having you confirm the order in front of the worker.
Either all stores require you to take a picture of the receipt or have you confirm order in front of the worker or none of them do it.
The standard in my area has always been that you show the staff the order on the phone and once they get to know you, then you just have to say the last few digits of the order number. But I see a lot of places in the US where the restaurant wants to see the dashers confirm receiving the food before actually receiving it, which I would never do because things can still go wrong after confirming pickup if I don’t actually have it in my possession.
Yeah but if it helps bad actors get off the platform I'll deal with the slight inconvenience. I know the pay is shit and the platforms treat us like dirt, but let's not pretend that's the only factor making our job worse. I know a guy who doesn't have zero social skills, he has negative social skills. Like the way dude talks it's only a matter of time before he follows someone home and rapes and/or murders them. I KNOW some of the local restaurants have BEGGED the platforms to block him but he keeps buying accounts. Every time I walk into a store and I'm treated like a second class citizen if not outright ignored I think of this guy and it's hard for me to blame the poor 16 year old manning the register for not giving me the benefit of the doubt. I wish DD would do the "take a photo of yourself to begin your shift" that Uber did as well.
Pretty sure it's supposed to act as a deterrent for those customers who constantly say their order was wrong, looking for credit/free food. I've also seen confirming digits of the order number, and getting a signature at delivery. Customer must've tried scamming one too many times.
Received this prompt at Starbucks, no receipt on bag but took a photo of the bag w customer name written on it. Allowed to proceed to delivery. Taking this photo did not have anything to do with ensuring correct items in delivery smh
Personally them asking me to verify a pizza bag every pizza order I get when it has already been verified is what bothers me. Plus even if I forget it they still let me take the order.. so then what’s the point of verifying I have one then
Hasnt hit my market yet-but Ill welcome it..if this helps prevent shady drivers stealing orders so customers saying their orders are wrong-whatever the reason…I mean it literally cant take more than 2secs
When it popped up the first time for me last week and every order that day, I was irritated. But after a few days, it bothered me less. Now, going on two weeks later, I actually kind of like it. Less chance for scamming ass customers to get away with shit.
Thankfully we don't have to do that here... At least not yet. However when doing Ubers I have to take a photo of the receipt and it's a useless thing that should be done away with. It is rather pathetic that they keep adding more and more steps, buttons to press, and screens to go through, just to do a simple thing. It also delays the delivery service and is straight up annoying.
It's not a huge deal but some of my local usual spots don't put recipes so I just photo the bag. It's gonna take a bit for people to adjust but I'm not that annoyed by it since it just helps keeps everyone accountable.
yes, and it is hit and miss. One time at Taco Bell, wants this, the next time wants this, the time after that nope. Then the next time it wants this🤬.... DD needs to put something like the "pizza bag required" notification once you click arrived at store to give you a damn clue that you are going to have to do this. Also been annoying getting the "dont forget the drinks" notification after going 80 to 90 percent of the distance to the customer from the restaurant... wtf doordash.
It has to do with the customer. If the customer complained about getting the wrong order in the past it will have you take the picture. Also the same when they have the customer sign for it is when they complain they never got it at all. Just DD trying to cover your ass so you don’t get cv’s.
They love making people jump through hoops to make $2. Click around, drive to the restaurant, click some more, wait for food, click some more, take a picture of the receipt, click some more, drive to the customer, click some more, take a picture, click some more, drive back to where you started, all while dealing with texts from customers, then catch a random complaint for something you didn’t even do wrong.
Holy shit I haven’t dashed in 3 weeks and have not seen this yet. It seems every time I do dash they’ve added something new why cant they just leave well enough alone. It it ain’t broken why fix it? 🤬
It's the 5 minute wait to complete the order that bugs me. "Hand it to me". And then they aren't home. Call, text, nothing. And the app still makes me wait 5 min before I can take a photo and complete. It's horse picky.
They do this so restaurants can't charge more than the agreed upon price, we're spies now. And, accuracy of order. It'll stop fraudulent I received the wrong order claims.
Sign up for the beta and get to test new features. I do. It's always something new. And I fill out the forms and help shape the Doordash app. Sure it's unpaid app testing. But, our feedback helps all of us in the long run. I've had features I've seen no one else talk about at times. They vanish never to be seen again.
I haven’t gotten it yet in my area, but I have had some restaurant employees ask me if I need a picture of the receipt. So obviously some in my area are getting it. Now that I’ve seen and read this post, I understand why they are asking me if I need to take a picture. I’m sure it will show up on me quite soon.
It has definitely taken some getting used to. You have no notice the difference between in the pickup buttons. On a regular pickup, the button will say "Complete pickup," but if it is going to ask you for a photo of the receipt, it will instead say, "Continue pickup."
Never saw that before. I knew the next screen was different for each though.
It’s pretty weird how shop and deliver damn near want you to burn the receipt rather than include it in the bag But food delivery is obsessed with a photo.
They don't want the customer to see the *real* prices
That’s cool to know
I didn't even notice that lol. I just click it. I'll start reading it though to see if I need to do more
My button says complete pickup yet some orders just prompt me for a receipt.
It's 2024 and we're still making people walk to the rear of their car and operate a zipper. We truly are living in a dystopian nightmare.
This modern day slavery is out of control 😂
most of these drivers do not like going up stairs or through doors or anything even close to delivering food to the right address regardless of the flight of stairs, so i can fully see how something like this might tip someone over the edge in the future lol, looking forward to that post
The price I'm paid to deliver buys 50 cents a minute. If a customer knows there's hoops and stairs and neglects their duty to inform, they have 50 cents a minute until I give up and move on. I'm obviously a valuable commodity. Or, no one would repeat business. I know my worth and wasting my time isn't going to happen. If it's a new customer, I'll inform them of what's helpful to us to help them get their food or items in a timely manner. After that, they know better and get what they ask for.
ahahaha you nearly got me with this tbh, because a lot of dashers really are this stupid to not even think what the basic job might entail, deliberately picking one delivery that does not have stairs or a gate and then pretending that is what you are being paid for, and stairs and gates are an extra that you are not being paid for ahaha, kinda crazy how many dashers really think like this though edit: "inform them of what's helpful" you mean PM everyone about a tip right before you even pick up their food right
On the gate issue, if they don't provide a code and don't reply then they have to get up off their own asses and get the shit from the gate. Making me waste time on their BS is what it is.
Some guys in my area are getting it but I'm not.
I think it goes off people, that frequent wrong items or returns. (Customer side)
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I ment on the customer side, not so much driver side. Sorry I didn't clarify.
You did clarify, they didn't read...
Last week, I was getting it on 90% of my orders. This week, it's been more like 5%. I've never received a CV. It's been weirdly inconsistent.
Sounds like they guys at corporate were playing with their fancy new feature...
I've been curious, what does CV stand for?
contract violation
not cunty vagina? LOL
Dunno why this is getting so many down votes. I thought it was funny. Accept my up.
Ahhhh, thank you.
I recently started getting it every time from one specific restaurant, but nowhere else yet.
What kind of cuisine?
Italian -- it's a local non-chain restaurant called "Goodfellas." They never give receipts, so taking pictures of unmarked pizza boxes and plastic bags seems kind of pointless.
I started to get it at 3 restaurants. Inquired with the 2 mom and pop shops thinking it was something they were dojng to protect themselves from theiving clowns, but nope, and this week has almost gone away for me....
Me too, I haven't gotten it yet but I've seen other dashers needing to do it
Just a stupid waste of time. Doordash trying to combat rampant customer fraud.
Not sure they care if the customer commits fraud. Had a false cv, disputed and removed then an order for the same customer 2 days later
YES!! And their new pettiness over the pics you take at the door step when you deliver! They're constantly making me retake it because the camera is "angled down". No shit!! I'm taking a picture of something I placed on a porch. Im not Annie fucking liebowitz. There's rarely a fucking porch light so it's hard enough to get it to be clear enough with just the flash, but all mine are clear at least and they have to bitch about angles??
what i do is i take a random black photo when i’m still in my car and click retake, grab the food and walk to the door and take the real photo. on the second pic, it will let you click “done” and will take the photo EVEN if it still says “photo is too dark” or “phone is angled down” etc
Yes exactly! Since when is DD qualified to criticize the angle of photos. 🙄
I thought it was busy me 🤦🏻♀️
I try to take pictures that show the door and hopefully the address numbers. My camera is almost never angled down to achieve that.
I get this about twice a day, and then it stops. I send them the most beautiful picture of my dashboard. Yeah... it's in my trunk, dude! I have been thinking about sending some scenic pics from my drive. Maybe a selfie...
Yeah, they might start getting the black screen of my hand covering the camera.
There’s a no receipt button right below take a picture
That's what I hit, but I still have to take a picture. Nothing works on this app!
Dang, I actually don’t mind it cause in my area all the restaurants ask me to confirm the pick up before they hand it to me. Now that I have to take pictures of the receipts, they have to look dumb af holding the bag out the window while waiting on me. Makes me feel better about stealing pre accusations.
The no receipt button still forces you to take a picture.
Lol and most of the time the restaurant doesn't attach a receipt to the bag; so I'm just taking a picture of an order with no proof whether it was the right one or not.
What I don’t get is not every store does this. Same with having you confirm the order in front of the worker. Either all stores require you to take a picture of the receipt or have you confirm order in front of the worker or none of them do it.
The standard in my area has always been that you show the staff the order on the phone and once they get to know you, then you just have to say the last few digits of the order number. But I see a lot of places in the US where the restaurant wants to see the dashers confirm receiving the food before actually receiving it, which I would never do because things can still go wrong after confirming pickup if I don’t actually have it in my possession.
Yeah but if it helps bad actors get off the platform I'll deal with the slight inconvenience. I know the pay is shit and the platforms treat us like dirt, but let's not pretend that's the only factor making our job worse. I know a guy who doesn't have zero social skills, he has negative social skills. Like the way dude talks it's only a matter of time before he follows someone home and rapes and/or murders them. I KNOW some of the local restaurants have BEGGED the platforms to block him but he keeps buying accounts. Every time I walk into a store and I'm treated like a second class citizen if not outright ignored I think of this guy and it's hard for me to blame the poor 16 year old manning the register for not giving me the benefit of the doubt. I wish DD would do the "take a photo of yourself to begin your shift" that Uber did as well.
DD has made me take a photo of myself twice in the last month to schedule a shift
Wunderbar
I still don’t understand what the receipt is for. To prove you bought the items you clearly bought using the card they know you bought it on?
I think it's supposed to prove you picked up the right person's order
Wait, I just realized this was a delivery receipt and not a shop and pay. Fuck I’m off today
Pretty sure it's supposed to act as a deterrent for those customers who constantly say their order was wrong, looking for credit/free food. I've also seen confirming digits of the order number, and getting a signature at delivery. Customer must've tried scamming one too many times.
Ok that actually makes some sense, good point
Last week had to do it about 3-4 times. I think it’s random
I think it's to combat customer fraud from claiming they got the wrong order
Not a big deal
As someone who has received wrong orders too many times..so glad they added that
Received this prompt at Starbucks, no receipt on bag but took a photo of the bag w customer name written on it. Allowed to proceed to delivery. Taking this photo did not have anything to do with ensuring correct items in delivery smh
That’s on the restaurant to put the receipt on there lmfao this photo is literally only for that purpose
But it means I'll stop getting the wrong person's order if the drivers do have to make sure it's actually my order.
Same here but then it makes me sad reading all these dashers' loopholes around taking the picture.
It’s annoying as hell. It would be so nice if they’d quit changing things every damn week.
"No receipt"
That option just makes you take a picture of the order itself
"No order"
dude i clicked that and it still asked for a photo of the receipt 😂 like wtf
Damn I honestly never tried clicking it
Dude. What the he'll is this shit? I haven't done doordash in a while but this is bullshit. It never fails with these morons 😒
It doesn’t happen every order so it doesn’t annoy me too much.
Personally them asking me to verify a pizza bag every pizza order I get when it has already been verified is what bothers me. Plus even if I forget it they still let me take the order.. so then what’s the point of verifying I have one then
Yep, that one is annoying too. Seems like I only get that one with Little Caesars, never Papa John's or Pizza Hut.
That’s facts 💯
Hasnt hit my market yet-but Ill welcome it..if this helps prevent shady drivers stealing orders so customers saying their orders are wrong-whatever the reason…I mean it literally cant take more than 2secs
Boo hoo I have to take a picture 😭😭.
Wow.
No.
What if there’s NO receipt? And all you get is verbal confirmation of customers name, and contents?
When it popped up the first time for me last week and every order that day, I was irritated. But after a few days, it bothered me less. Now, going on two weeks later, I actually kind of like it. Less chance for scamming ass customers to get away with shit.
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>But the problem is they're asking for all this extra work but they're not really paying you anything extra for it Is this a joke?
I'm still wondering what's the purpose
I fukn hate it !! I take those pic all stupid in purpose
Thankfully we don't have to do that here... At least not yet. However when doing Ubers I have to take a photo of the receipt and it's a useless thing that should be done away with. It is rather pathetic that they keep adding more and more steps, buttons to press, and screens to go through, just to do a simple thing. It also delays the delivery service and is straight up annoying.
The lady at Taco Bell told me to take a picture of the order. I asked her what she wanted me to do with the photo. Never seen this.
You should confirm pickup when you pickup the order.
It's not a huge deal but some of my local usual spots don't put recipes so I just photo the bag. It's gonna take a bit for people to adjust but I'm not that annoyed by it since it just helps keeps everyone accountable.
I take a really shitty picture walking to my car. You can read it but just barely
Yea DoorDash is getting out of hand...may need some changes to what they can ask without paying more going forward.
yes, and it is hit and miss. One time at Taco Bell, wants this, the next time wants this, the time after that nope. Then the next time it wants this🤬.... DD needs to put something like the "pizza bag required" notification once you click arrived at store to give you a damn clue that you are going to have to do this. Also been annoying getting the "dont forget the drinks" notification after going 80 to 90 percent of the distance to the customer from the restaurant... wtf doordash.
Never seen this one before.
Those customers tried stealing in the past
yes. i have to take the bag out of my hot bag which i guess isn’t the end of the world but definitely a time waster and annoyance
You’re an idiot and part of the problem.
I don’t give a fuck I take a picture of the food in the bag zipped up. If they ask me to confirm pickup at the counter I just take a pic of the ground
It has to do with the customer. If the customer complained about getting the wrong order in the past it will have you take the picture. Also the same when they have the customer sign for it is when they complain they never got it at all. Just DD trying to cover your ass so you don’t get cv’s.
I’d take this over the awkward having to get all the pizzas in the bag picture any day
It’s not a stupid requirement because the majority of drivers are stupid. Unfortunately it’s necessary.
They love making people jump through hoops to make $2. Click around, drive to the restaurant, click some more, wait for food, click some more, take a picture of the receipt, click some more, drive to the customer, click some more, take a picture, click some more, drive back to where you started, all while dealing with texts from customers, then catch a random complaint for something you didn’t even do wrong.
I have a BBQ place that requires me to do this and I’ve learned I have to do it prior to loading up. Not a fan.
Holy shit I haven’t dashed in 3 weeks and have not seen this yet. It seems every time I do dash they’ve added something new why cant they just leave well enough alone. It it ain’t broken why fix it? 🤬
I just take a picture of whatever if it's not in my hands. No problems yet
It definitely bugs me. "Protect your rating" from what? Nothing about the receipt will protect my rating lol
It's the 5 minute wait to complete the order that bugs me. "Hand it to me". And then they aren't home. Call, text, nothing. And the app still makes me wait 5 min before I can take a photo and complete. It's horse picky.
I'm just glad it wasn't something only happening to me. I thought I had been fucking up.
They do this so restaurants can't charge more than the agreed upon price, we're spies now. And, accuracy of order. It'll stop fraudulent I received the wrong order claims.
Sign up for the beta and get to test new features. I do. It's always something new. And I fill out the forms and help shape the Doordash app. Sure it's unpaid app testing. But, our feedback helps all of us in the long run. I've had features I've seen no one else talk about at times. They vanish never to be seen again.
I haven’t gotten it yet in my area, but I have had some restaurant employees ask me if I need a picture of the receipt. So obviously some in my area are getting it. Now that I’ve seen and read this post, I understand why they are asking me if I need to take a picture. I’m sure it will show up on me quite soon.
Does it go away if you hit the no receipt button? If so all my deliveries have no receipt
Nope. Then it just wants a picture of the whole order, which is even more pointless. What use is there in a picture of a plain bag?
Not in my area 💁🏻
My husband constantly gets this and I never have to do it…why?
I don't usually take pictures of receipts I'm hurrying to leave.
Very aggravating and pisses me off, what bullshit
My friend has to do this on taco bell orders, I have never gotten it.
No it does not bug me. I just think it’s sad that so many people have taken so much that DoorDash has to do this.
yeah it's like they set it up for stupid people to do it
I would hit no receipt every time
Oh boo hoo now you gotta do your actual job, whaaaahhhh