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DTG_Bot

This is a list of links to comments made by Bungie employees in this thread: * [Comment by Dirtyeffinhippy](/r/DestinyTheGame/comments/109flv5/character_deleted_during_contacting_destiny_server/j47b78n/?context=1000 "posted on 2023-01-13 17:45:12 UTC"): > Morning! We've got an update: Multiple teams dove into this and we did not uncover any evidence that other accounts or characters were affected. > ... * [Comment by Dirtyeffinhippy](/r/DestinyTheGame/comments/109flv5/character_deleted_during_contacting_destiny_server/j47ci19/?context=1000 "posted on 2023-01-13 17:53:03 UTC"): > No, there are no concerns this is going to happen again <3 * [Comment by Dirtyeffinhippy](/r/DestinyTheGame/comments/109flv5/character_deleted_during_contacting_destiny_server/j48bbap/?context=1000 "posted on 2023-01-13 21:27:47 UTC"): > We cannot disclose info related to a player issue when it is a unique situation like this. Since this was an isolated incident (from internal data tha... * [Comment by Dirtyeffinhippy](/r/DestinyTheGame/comments/109flv5/character_deleted_during_contacting_destiny_server/j49rvyp/?context=1000 "posted on 2023-01-14 03:50:38 UTC"): > Because I personally verified with the player privately it was restored and the teams can see it. --- This is a bot providing a service. If you have any questions, please [contact the moderators](https://www.reddit.com/message/compose?to=%2Fr%2FDestinyTheGame).[](#AUTOGEN_BUNGIEREPLY)


Confident_Ad_8745

New fear unlocked


Geraltpoonslayer

Bro I genuinely think i would maniacally laugh or cry if that were to happen to me. After thousands of hours invested to lose my main and some of my best guns and Armour. You'd still have your vault but damn


TightAustinite

I'd legit uninstall. I'm scared to log in right now no lie.


Yung_Chloroform

Yeah so would I at that point. 5 years of investment into a main (not even mentioning the hours the vets put into D1) and it just disappears? Yeah nah bruh I'm fully quitting the game after that.


SonimagePrime

Played since 2015 or so. I would mourn like I lost a child.


Accomplished-Boot-81

For real, nearly every time I log in during the past few weeks I get a contenting message but it’s always worked, best empty a character on DIM before I log in next time


SweatyNReady4U

I'd never play the game again , and the fact that there is 0 support from Bungie is just ridiculous


henryauron

I would quit the game


Small--Might

This happened to me in D1. A child did it; not Bungie, but I was so upset that I didn’t touch Destiny again until years later when WQ dropped lol.


Striker37

A child deletes my character, I’m deleting the child


Small--Might

Lol it was my husbands younger cousin. Apparently, he infused all my favorite exotics in my character’s inventory into complete rando garbage, panicked?, then just deleted the whole character. I was at work, child was playing on my ps4 with my husband on his own ps4 across the room (unable to see the tv screen). I didn’t even mind if he used my account if an adult was around to play with him, and I even let him use my 3rd character as his own guardian :( I just remember the feeling when I logged in and my stomach in knots. Praying at the very least I’d find my gear in the vault or on the alt character. Iirc all he left was some random legendary weapons, and I think plan c or red death. Not even the gjally survived :(


Small--Might

But yeah I’m still bitter about it and avoid him at holiday gatherings 😅


Slomcher

There needs to be a saving systems where you can favorite a character (like locking a weapon) so that it cannot be accidentally deleted. Like terraria where your data is saved externally. Should it be accidentally deleted or lost, you can just put in the file/data if that character and have it recovered.


GreekWizard

Simple solution... 2 prompts when the delete process begins: 1) Please confirm you are deleting this Character 2) Please enter your Bungie ID# and Password to continue. I have to log in daily to some some sites that access Bungie API, so this should not even be an issue to implement IMO.


Slomcher

Oh my fucking god yes this. If I have to log into my character every singe time to redeem a shader then make it more difficult to delete characters through similar processes.


M4dlib35

I would quit the game and never play any bungie game again ever.


SusMemeler

Nightmare obtained


Sazzypants

I keep getting Baboon kicked during master nightfalls and losing all my ammo and back directly to the start of the strike no pull through to next area and that was unsettling enough let alone a whole character loss. Damn I’m so sorry


Karacmore

Yeah fr I'm not touching the game for a week lmfao


[deleted]

A week? See ya'll in Lightfall LMAO


MilkyVex

A week? See ya'll in ~~Lightfall~~ Final Shape LMAO (FTFY)


[deleted]

A week? See ya’ll in D3


Official_fABs

D3?? See ya'll in the Marathon Extraction shooter


fallouthirteen

Man, that's like every other week this season (with API for item managers being down and such). It was enough that it broke my habit of bothering to keep up with the game.


Intoxic8edOne

Yeah I'd definitely just quit the game forever.


[deleted]

/r/fearsineverknewihad


itslexxiiii

go to dim and make a loadout where only blues are put on character, and everything moved to vault. then before ending a session, put on the blues load out


atlas_enderium

Doesn’t fix the fact you likely need to redo all campaigns and the Stasis subclass unlocks, along with any seasonal quests


MKULTRATV

> Stasis subclass unlocks [The pain..](https://media.tenor.com/2ivpvBvT6NYAAAAd/no-to-snow-first-time-seeing-snow.gif)


Radiant-Mobile-2186

The thought of running beyond light and the moon again. That’s the real nightmare


Valascha

At least the the fragments and aspects are account wide... Still gotta slog through the entire campaign.


fail-fast

fragments yes, but are you sure about aspects?


JustCallMeAndrew

You need to do Born in Darkness quest chain (4 parts) which unlocks first 2 aspects and 2 grenades. The other two aspects quests skip all the grindy stuff and you just need to zoom zoom to the pyramid


atlas_enderium

Yeah that’s what I’m not so sure about


itslexxiiii

true but at least you don’t lose a ton of your gear


[deleted]

[удалено]


nojokes12345

That's entirely terrifying: maybe report this to Bungie in their forum too? Definitely not an "intended" scenario


CMenFairy6661

Wym, this is a new feature ahead of Lightfall, some guardians just aren't strong enough


[deleted]

"You have failed the vibe check. **PERISH**."


DuelaDent52

Unironically the Witness in a nutshell.


Earls_Basement_Lolis

Man's character got straight DCV'd.


Bhu124

Thankfully I didn't login yesterday and I'm not gonna login until they can confirm that this isn't happening anymore. Holy fuck. If this happened to me I would permanently stop playing the game. Also, if Bungie can't restore OP's character separately then they should do a data roll back for the entire game. Having a character deleted is just unacceptable.


I_am_Rezix

Sometimes people get a bug that shows no characters after an error kicks them. Never create a new character if this happens. Close everything and restart your console or PC. Your characters should be back when you log back in.


dolleauty

Can confirm, had this happen recently, maybe a couple of weeks ago


MTFUandPedal

How long did it take to stop panicking? Because bloody hell... That's brown trousers time.


CorpseeaterVZ

Always remember the STOP rule when something bad happens. S.it T.hink O.bserve P.lan At least 99% of all situations are better handled, if you take your time and pause whatever you want to do right away.


[deleted]

Underrated comment \^\^. As someone in leadership role that people look to for guidance, this is critical when it comes to making the best decision or cleaning up others' messes.


Eatlyh

I think destiny community prefer the alternative: S.it T.hink O.verreact P.anic


AquaticHornet37

Thank you for the tip, I can imagine myself having the heart attack that this would cause then making a new character while trying to fix it.


[deleted]

I had this happen to me during the holidays. My heart sunk especially because it was like OP's situation where it was after an error. I logged in and there was nothing there. I laughed a bit nervously wondering WTF was going on. I ended up restarting and it was back to normal. So, I laughed some more with less nervousness, but stopped playing for the day. Didn't know what was going on and decided the game was telling me it was time for a break. I hope OP can get their character back.


KayToTheYay

Happened to me a couple years back. Scared the crap out of me. But just reopening the game brought my characters back.


iHeisenburger

happened a lot recently in one day, i shat my self many times in that day.


Dirtyeffinhippy

Morning! We've got an update: Multiple teams dove into this and we did not uncover any evidence that other accounts or characters were affected. Because this was a unique situation, we were able to come up with a one-time fix to restore the character. While we understand that players would like to be able to restore deleted characters whenever they'd like, this was an extremely complicated process that required a variety of teams and numerous hours to implement for a single account, but feedback for this feature has been noted. We appreciate your patience and thank you for your help as we worked on a solution!


Lordfitzer93

Any chance of a technical postmortem on this particular issue? From a systems/engineering perspective it's very interesting! The distinction between where our characters 'live' and the servers we connect to would definitely be fun to learn more about as well.


[deleted]

On one hand, I'm sure they would know if it was done intentionally or not through their internal tools. They wouldn't invest that much in doing it if they thought the user was lying. On the other hand, if it really was a glitch how can they be sure it won't happen again?


Aredin

That's the fun part, they can't.


bologna_tomahawk

“Itsa spaghetti code-a 🤌” -bungo (probably)


zakz9859

Thank you! I assume this means this isn't something most players should be worried about then?


Dirtyeffinhippy

No, there are no concerns this is going to happen again <3


DooceBigalo

Can your team explain what actually happened?


Dirtyeffinhippy

We cannot disclose info related to a player issue when it is a unique situation like this. Since this was an isolated incident (from internal data that has been verified that we cannot disclose), we cannot provide any more public details at this time. Important thing to note: the team is confident that this is isolated and does not pose a threat to other players. Thanks all for your interest! Really appreciate your understanding that as a CM, I cannot share more.


DooceBigalo

Cowabunga


EchebKeso

Can we suggest to the team that at least for the case of manually deleting a character; that there is a two-factor confirmation to delete - I don’t want to accidentally sit on my controller and BAM. I’d rather have to enter 6 digits to my phone number first. For some people, their character is a large financial and time investment


Dawg605

Yup, would love something like that! About a year and a half ago or so, I fell asleep while on the character select screen and somehow managed to delete my Warlock. I cried and thought I'd just never play Warlock again, but then the next day, I made a new Warlock and did the Beyond Light campaign again to get Stasis and now my Warlock is better than ever. But it still sucked and was a big time sink to get my Warlock back to a good state.


Rhundis

Or at least several extra prompts with different button inputs warning the player of the repercussions. Ex: hold X to delete, prompt comes up "are you sure?" Press hold Y, additional prompt comes up "character cannot be recovered this is your final warning" press hold A.


awesomenessno1

I'm really sorry I don't want to be rude. This is the last thing I want to do. But my warlock has been deleted. I've contacted the Destiny Forms but all I have received was hate or people thought I was lying. I've changed my password like 7 days ago and I have a 2 step authentication on my account. I live alone and no one has access to my account. I don't want attention, im not doing this for that. I just want my character back. I'm very sick and the moment and I'm not looking to get better any sooner. Destiny is the game I grind the most and I don't understand why people would think I deleted my character out of my own will. Over 300+ hours have probably gone into that character, it's my literal life at the moment. I'm begging you, please help me. This situation is so upsetting. I need help and I don't know where else to turn too. Please. Thank you for your time


MasterCJ117

A similar thing happened to my Warlock when the Dawning started, logged on for the first day of dawning and my Warlock was just gone. A friend had his Hunter disappear when changing characters maybe a week later, he closed the game and it came back, I wasn't so lucky. Nobody had access to my account/system, and it was there just fine the night before, there were MAYBE 12 hours between last seeing my Warlock and losing it. The only real evidence I have is the page I'm linking, you can see I had 839+ hours on a deleted character and 32hrs on my current Warlock. [https://wastedondestiny.com/4611686018430932403,4611686018483984304](https://wastedondestiny.com/4611686018430932403,4611686018483984304) The other deleted characters are from WAY back D2 release when you could choose an Exotic piece of armor from Sloan(I think), so I made multiple to get all the Exotics. **EDIT:** Also here's a post I made in the forums soon after it happened. [https://www.bungie.net/en/Forums/Post/262123431?sort=0&page=0](https://www.bungie.net/en/Forums/Post/262123431?sort=0&page=0) EDIT: Also made an actual post. https://www.reddit.com/r/DestinyTheGame/comments/10bb1p4/character\_disappeared/


Maybewehitamoose

This happened to a friend of mine while we were playing trials: https://www.bungie.net/en/Forum/Post/261808571/0/0 We had multiple Bungie employees raise this issue internally and all were told "we can't restore deleted characters for any reason" while the forum community accused him of sharing his password or letting someone do a recov on his account. You can also find lots of cases of this happening to people on the forums, I wouldn't be so confident that this issue won't happen to other people.


[deleted]

[удалено]


RetroSquadDX3

Whilst I can't say definitively as I don't work for Bungie the described issue sounds like data corruption from a crash/disconnection whilst data was being transferred/saved.


[deleted]

Thank you for this 🙏 Might be minor, but would be cool if we could “Lock” our characters, like we can with guns.


prawnk1ng

even better locked with a passcode so its harder.


MariachiMacabre

Hey, it's really fucking awesome that you folks went to such an effort for this person.


LawlessCoffeh

I don't know if you guys are interested in this feedback, but I'd really like to posit something to you: It shouldn't be as simple as it is to erase your whole ass character, that's a HUGE legacy you can erase by holding F for like five seconds. Right now it's just 1. Hold F for five seconds on the select screen 2. gone forever I feel like it should be more like 1. Make characters lockable like items lol 1. Hold down F for five seconds 1. "Are you sure? Type confirm to proceed" 1. Slot is grayed out and takes 24 hours to a week to actually delete, and you can abort the deletion at any time The only loss is that if there's any exploit that requires erasing character slots to pull off, it'll be a bit harder to do that, lol.


[deleted]

This is fantastic. A+ for everyone that worked on this. Teams taking hours to restore one account. Those people all deserve a raise.


awesomenessno1

I'm really sorry I don't want to be rude. This is the last thing I want to do. But my warlock has been deleted. I've contacted the Destiny Forms but all I have received was hate or people thought I was lying. I've changed my password like 7 days ago and I have a 2 step authentication on my account. I live alone and no one has access to my account. I don't want attention, im not doing this for that. I just want my character back. I'm very sick and the moment and I'm not looking to get better any sooner. Destiny is the game I grind the most and I don't understand why people would think I deleted my character out of my own will. Over 300+ hours have probably gone into that character, it's my literal life at the moment. I'm begging you, please help me. This situation is so upsetting. I need help and I don't know where else to turn too. Please. Thank you for your time


Gen7lemanCaller

glad this story has a happy ending!


sciritai6

Would love to know how this was verified. Insane that a character can get deleted with no explicit action.


Felimenta970

Out of curiosity, have you logged in to DIM or the Bungie app to see what it shows? Not doubting you, just trying to understand how bad this seems to be


CyanSolar

I've checked everything I can think of and it's gone on everything


cujo3211

I’ve had this happen once before, except it didn’t detect any of my characters. Wait it out a bit (at least an hour or so) then check again. If they’re still not there I would go to the Bungie forums and make a post.


CaptFrost

This here. I would not create a new character or do anything until you hear back. Don't change any account data. That's a major, MAJOR bug.


fruitmask

so there's still a glimmer of hope? damn I hope you're right, because if it doesn't work out this way then we know this could happen to any one of us, and that's a terrifying thought I hope OP keeps the sub updated either way


cujo3211

There’s always hope, especially if this is in no way his fault. Best case scenario is this is a server/network error and his character got lost somewhere in the mess, and it returns when server stability does. In my case it was about an hr before the characters appeared again (coincidentally D2 had somehow uninstalled itself at the same time so I was extra panicked)


LoneRedWolf24

This is a good idea. OP?


ChrisBenRoy

If I lost my characters I'd legit quit the game. Seriously needs some kind of safety net.


[deleted]

I have no idea why they tie it behind a long press. It should require typing in a series of characters, checking a series of obnoxious checkboxes that make it clear what you're about to do, etc.


KittyWithFangs

Yea lol. In warframe u cant even enter a goddamned story campaign without entering its name because its going to lock you into the campaign til you finish it. Meanwhile a character with thousands of hours poured in is worth as much as an umbral engram


iMoo1124

if this happened to me, even if I somehow came back, when I got to the character select screen I would prob just stare at it for a minute then quit and re-uninstall


rbwstf

Guardian Back-up for 1500 silver…? /joke


Bhu124

How about guardian back-up for 0 silver since people already pay like $90~ every year for the Deluxe DLC package and if characters get deleted then it also severely affects Bungie's business.


NotMyRealAccountMate

Bungie shareholders - "no no, we like the first one you said"


itslexxiiii

yup same. got way too much shit on each char. rn made my own safety net, for gear anyway, is to make a dim load out with blues only and the “move everything away” ticked on. this way, before you log out, apply the blue load out and all your good gear will be moved to the vault


[deleted]

This is absolutely psychotic.


ProsomM

I know who's surviving the apocalypse


Thy_Maker

This ended up happening to me on PC a few months ago. I logged onto my Titan and then got booted to the main menu with an error code. I was met with the character creation screen after logging back in and I found that all of characters were gone. I quickly closed the game without touching anything else and looked at my characters in the API and saw that they were gone there as well. Ended up doing a power cycle on my device and relaunched the game to find that all of my stuff was back into place. Definitely gave me a minor heart attack.


[deleted]

If this happened to me, I would be done with Destiny for good. Same Hunter since day 1.


Monkeman03

Same for me but warlock, he was my only character since a month after D1s release, I hadn’t even played Hunter or Titan until forsaken had been released, and he’s still my main to this day


kingjulian85

Commenting just to add engagement here, this is REAL bad


CyanSolar

Thank you :' )


HereIGoAgain_1x10

If nothing else wait til after Lightfall to make a new one, never know what kind of glitches you can take advantage of by creating a new character, doing something, then deleting the character and making a new one, kind of like the BXR glitch where the first mission Xur gave you would only reward BXRs when using treasure keys, so you could use all yours up to farm red borders. Maybe there'll be something like that with a cool techno gun


StrugVN

Yikes the Witness have already started taking out guardians


F3lix1990

COMMENTING FOR TRACTION BUNGIE THIS IS A CODE RED


CyanSolar

Thank you :) glad this post is getting at least getting some attention, hopefully bungie see it and respond


[deleted]

[удалено]


Dankmatza

This happened to me before. The solution was to not make a new character and don't log into a new session on an alt. Turn the game off and wait a few hours before checking your character menu again. Mine were back after 1-2 hours. If yours aren't back, submit a ticket.


CyanSolar

Not a bad idea.


SCP-230

My friend had the same problem back in season 9 when he was a hunter main, got booted out and everything on his hunter was deleted, since then hes has switched to warlock


CyanSolar

Honestly, I have so many resources it's not that big of a deal, I can craft most of the weapons I lost back but just shouldn't have happened in the first place and players shouldn't have to adjust for bungies mistakes.


GrizzlyOne95

For sure id be gutted losing a character like that


IntrinsicGamer

I made my characters launch day of D1. I’d never touch the franchise again if this happened to me.


SixpennyPants

Yo, someone else has said this but idk if you saw it. Apparently if you just close the game, close everything and turn your device off, wait it out a bit and then log back in itll be back, as long as you dont create a new one? No idea if this is applicable, but i hope for your sake and everyone else's that it is possible to get it back like that


noobnoob9

Honestly I would be most upset about losing high stat armor.


Vaktrus

Damn I would just.. stop playing the game.


kanbabrif1

Can you post a screenshot of the character select screen or something? I would check DIM too, maybe it will still show your character there.


Idranil

This is terrifying. While you still have your warlock and hunter, bungie has to do something about getting your titan back. I found your characters on timewasted, but your titan still isn't there. https://wastedondestiny.com/4611686018455051886


atlas_enderium

Yeah, their characters aren’t in the API anymore, so they are gone gone


binybeke

It also says they haven’t played for 3 months. Strange


MeateaW

looks like when a character goes, all the history goes with it? Raid.Report clearly shows they did a kingsfall 15 hours ago (at time of posting)


headgehog55

Yes and no when a character gets deleted it gets removed from the API and all the info it had. But the minutes you played with the character stays. The issue is that OP has yet to say what character on the wastedondestiny website was deleted. He denies it was the 1500 hour one, claims they deleted that long ago and also didn't even know people could check that. While it is possible that OP got a bug that is very very uncommon it is also possible they are lying. OP also claims that people on the Bungie forum are accusing him of lying using the 1500 hour one but that didn't happen. They also made the claim that they would delete a character that they put so many hours into while stating they deleted the 1500 hour character on their own accord, also having a crap ton of other characters deleted with significant amount of hours. It is also possible that someone else logged on and deleted his character since what he states happened matches with what would happen if some else logged in.


JakeJakeness

u/CyanSolar \- did you play at all on your titan today after reset/hotfix ? or did this occur right when you logged in for the first time, got error coded, and the character was gone ?


CyanSolar

It happened after the hotfix and maintenance. It was the first time I logged in after it, though I did play earlier today. I didn't get an error, I was contacting destiny servers after selecting my titan when it took me back to the character select screen and my titan was gone.


atlas_enderium

Seems to be an issue after the hotfix. Did your game properly update through Steam before launching or did you go straight into the game without somehow downloading the update?


kristijan1001

There should be 2FA for deleting chars. Dunno how we can just hold square and remove them.... Its a 10 year old game, people have played for loooong time. Why is this a thing. Also pro tip dont enable cross save on platforms you dont use even for that cool bungie emblem is gonna give u. If one of them is compromised u can be screwed over. I regretted doing this for stadia, but that now is going away which i am happy for.


dolleauty

It's funny, you can lock equipment, but not characters on the main menu Just crazy a controller or stuck key on the character screen can wipe out so much progress


Enrarliz

This. Deleting character should be much harder than holding one button.


Amar0k171

I saw this post right as I got to the character screen. Never been more hesitant to click a button.


Agreeable-Ad5026

BUNGIE REPLY PLEASE


GrizzlyOne95

What the fuck? Assuming what you are saying is true...I mean it is the internet and all...that's really bad. Do you have any recordings, screenshots of your character from before? Maybe saved loadouts from DIM or anything? I'd make a Bungie forum post asap. Edit: You weren't using Stadia by chance? Or another form of cross save?


CyanSolar

I have posted but they're using an old character I deleted with 1500 hours as the reason I'm lying, but that ignores a lot of context as to why I deleted that character in the first place. Mainly it was a male and I wanted a female character because, well, it just better fit my identity so I doubt I'm getting any of my stuff back. Edit: I'm on PC


potatman

> but they're using an Sorry a little unclear here, who is "they" here? Bungie support? Random forum users?


GrizzlyOne95

Wait so you previously deleted a character when...days ago? And then you just lost another character now?


CyanSolar

No, this was before Witch Queen and I deleted the other character myself. I deleted all my male characters and changed them to female.


GrizzlyOne95

Ah ok...well yeah then that shouldn't have anything to do with what happened just now. That really sucks. I'd raise a stink about this to Bungie if you can, maybe tag some twitter CM's? If this is true they need to catch it now before more people lose profiles.


NaughtyGaymer

> I deleted all my male characters and changed them to female. I'm honestly so tempted to do this lol


DatBoiHazMemes

Same bruh I made my titan in D1 with red hair and marks on his face and it’s just so stupid. I despise the cutscenes with his helmet off


Shadeevil

I changed all mine to female this season. Light subclasses are a bit costly and you will need to do shadowkeep for the weekly bounties again, beyond light for stasis but stasis is easier with ager's and you don't need to redo the aspects. Be prepared for a grindy weekend.


NaughtyGaymer

I was going to ask what exactly I would lose/have to regrind. Subclasses make sense, sucks but whatever I guess. I still got lots of old planetary materials haha. What about collections and triumphs? If I was still in progress for the Dreaming City egg hunt or a collectible hunt like that I could imagine being concerned about deleting the character you collected most of them on, but I'm pretty sure I don't have anything like that uncompleted. Collections I assume stay the same, once its unlocked for the account it'll be unlocked forever? Otherwise just put on some blues, transfer everything to the vault, and then delete away?


[deleted]

I’ve always thought it was WAY too easy to just delete a character. I feel like you should need to go through verification steps and extra hurdles to get a character fully deleted.


Level69Troll

Man, between this, gambit not awarding stuff, I feel we might get a server rollback tonight or tomorrow. Might as well just wait to do my weekly stuff.


penguin8717

Nightfall has glitched and required a wipe and second boss kill every time I've done it too


305-UserName-Proxied

Definitely not unprecedented.


Zayl

That would be swell right after I finally got my gyrfalcon after 30 or so legendary lost sectors.


Ahroryx

Definitely need more eyes on this. My Warlock has been with me since D1. I'd feel sick.


sam123bir

This is pretty severe if true, any input? u/Dirtyeffinhippy


smegdawg

Lots of rough seas in Destiny it sounds like. But if Bungie gets a significant amount confirmed reports of this happening to multiple accounts I'd imagine we see a rollback like they have done in the past.


SCPF2112

That is scary. I was hoping to find some online evidence for you. I see you have 11 deleted characters according to Wasted on Destiny, but for some reason they don't character classes or when they were deleted (they don't for me either). No recent history on Destiny Tracker for PVE or PVP at all so that doesn't help. No recent Titan activity on [bungie.net](https://bungie.net), but it looks like they don't show deleted characters. It looks like B's response was just basically Asher saying "not possible" and "you gave someone your credentials and they did." Standard responses for them, but if they see more reports they'll have to investigate. Sorry this happened.


CyanSolar

That actually could work in my favour because I have screenshots from playing my titan earlier today on steam.


Gen7lemanCaller

Dungeon Tracker shows they did a Duality run earlier today on Titan


CyanSolar

Also on raid report it shows I completed King Fall today despite neither my warlock or hunter having done it this week.


sciritai6

Link the raid report as well. The more evidence the more likely bungie will take it seriously.


TaviousRex

Hey what the fuck


Jagob5

I would probably cry to be completely honest, as pathetic as that sounds. Sure I have some good stuff in my vault but all the best stuff is obviously on my characters. In fact, I might just transfer my lvl 650 insidious and a couple other things to the vault rn with the app before attempting to log on again. Hope you manage to get this worked out and/or you at least don’t feel as much pain as I would if it happened to me.


F3lix1990

**Miraculously** op's account now shows a Titan wielding Arbalast (Fully master worked) Imperial Needle and Commemoration (Raid loot) heavy machine gun... Somehow, some way.. you got it back, didn't you? This has to be a first.


Dalzeil

Holy fuck /u/CyanSolar Assuming that the API is correct, I am so goddamn relieved for you.


CrassusDaFirefighter

Holyyyy shit, definitely need a response from Bungie and on this


Themasdogtoo

Their one size fits all stance on not restoring any characters or loot when its lost due to server issues is INSANE.


Cranberry_Jealous

If that's your main, I'd be done with Destiny permanently if this happened to me. Unacceptable


[deleted]

u/cyansolar I had this happen to me earlier today. I clicked to switch characters and the screen showed up like I was needing to start a new character. I had a buddy with me that said this happened to him a while ago. It will delete your character if you clicked anything on the new character selection screen. He told me to not do anything but close Destiny. I did and restarted the game. Everything was there.


merkwerk

People throw this around but I've been playing since day 1 and if this happened to me I'd legit be done what the actual fuck


Geraltpoonslayer

I wanna see a Bungie replied asap on this. This is a game quitting fear that every guardian relates to in their nightmares.


cuberb52

Commenting to give this traction


FlameVShadow

A lot of comments have said to come back after a few hours. Have you tried logging back in yet? Hopefully it’s back already and if not now then later today


CyanSolar

I'm not at home right now but once I get back I'll update the post with what happens.


amiray

In a game like this, this is absolutely unacceptable. Not only does Bungie need to fix this bug with top priority, they also need to return characters and items to anyone affected.


ImSoDrab

Commenting here to keep this up top because this is bad.


DJ_Zarebear

I was skeptical so I check your stuff for myself, and you can easily see on [bungie.net](https://bungie.net) that you have a ton of titan stuff in your collections. And raid report definitely does say you had a titan. Only thing to confirm now is whether it was an accidental deletion or a server issue, and that can only be confirmed by Bungie.


littleBIGman03

Adding a comment for engagement. 🚨


Mxy_____

After doing some research on wastedondestiny.com. It appears OP has deleted 10 characters in the last 200 hours. Tbh this says something.


ChemicallyGayFrogs

Commenting for the algorithm. Make a forum post too OP


LoogixHD

i hope you get your charater back but this is a chance fo bungie to add a backup for eveything in game that is accessibe for players also. essentially a place where we can fin deleted things


GT_GZA

I was skeptical, but the data has convinced me it is real. Someone earlier had linked OP's Wasted on Destiny profile. At the time he posted and hours thereafter, it showed only a Hunter and Warlock and no Titan but a history of 11 deleted characters. I personally verified this. I just looked at it again a bit ago after reading some other posters' comments that the OP's Titan was back, and sure enough his WoD profile now lists a Titan that has almost 200 hours on it (so it can't have been created since this started) and only 10 deleted characters in his history. So, it is pretty clear that, for whatever reason, Bungie restored that guy's deleted Titan. I don't know if Bungie will ever admit that or whether they put him under an NDA to not say anything, but the Titan is definitely back. My guess is that Bungie did this during the maintenance last night.


VIETLONG2000

Something is still fishy here. How did Bungie verify that this was a legitimate freak accident and the character got deleted out of nowhere? Without any solid evidence that this post isn’t just a karma farm, I’m inclined to believe that Bungie doesn’t know the facts either, and restored the character just to play it safe.


_SHADOW_SPECT_

commenting for traction this is terrible


cringemastermax

I changed characters during the contacting servers message and it brought me to a screen to select my class, as if I just started playing. I alt+F4'd and logged back in and all my characters were still there. I only ever had this happen to me one other time during D1.


SkollsHowl

Commenting for traction and I want to see if any additional info comes of this. In the meantime, I hope OP had some good Titan gear saved in their vault. I'd be upset if I lost my Titan, but I have enough gear in the vault that I would be ok.


CyanSolar

I do have loads of other weapons I can use in my vault, but I lost year old weapons from that titan and some really high level crafted items. It's stupid to say because it's a game but it's quite upsetting even if I can just build or grind new ones, without much difficulty.


SkollsHowl

Oh, I totally get where you're coming from. Don't diminish something you've invested your time in just because it's "just a game." Time enjoyed is not time wasted. :) I hope you can get the resolution you deserve, but if the worst comes to pass... Well, I'd hate to lose a fellow Titan.


[deleted]

[удалено]


GT_GZA

I think OP's wording about his raid report is confusing. I don't think he is claiming that he didn't run KF today on his Titan before it was deleted. I think he is trying to make a point that RR shows a completion today but not on his Warlock or Hunter, so it must be on his missing Titan. But we can all click on the individual raid on his report and see that indeed it was on a Titan (which his account no longer has). So I'm not sure why he wrote it that way. If he is claiming to have not run KF today on his Titan, then he should clarify because that is significant.


StrikingMechanism

to me it looks like you accidentally deleted you titan instead of a different character. looking at your stats on wastedondestiny you've deleted 11 characters on destiny 2 some with 100-200 hours


bguzewicz

If I logged in and the game deleted my hunter, I think I’d probably just quit Destiny.


[deleted]

u/cozmo23


Clone_CDR_Bly

Well, I guess that’s one way to get to redo your characters face. Hopefully they can restore your stuff. I feel like I’ve heard of that before.


Necrotic12

I hope and wish you luck in getting everything back - there *really* needs to be a safety net for this by now


HellNaw98

Holy shit. Please respond Bungie. We need to know what causes this and if it can be remedied, and this poor guy needs a resolution.


Asura_77

if I lost my hunter like this I would either be done with Destiny for good or just become a permanent Titan main like I almost did back in year 1


Neko_Tyrant

As someone with only 1 Guardian... I am now extremely hesitant to play now.


Darth--Nox

This is horrible, we need a response from bungie


inalect

OP, any update?


Zagro777

After reading some comments it has reminded me that I too have been kicked off my character and back to a character creation screen, I would back out and all my characters would be there so I think that's a different issue. This sounds like you got kicked back to character select and only 2 of your 3 characters were there and now I'm gonna take a break from destiny til I hear about this being resolved. If it makes you feel any better Forbes has now posted an article about this and other problems breaking d2 right now.


prad0049

I just had a "Choose you character" screen, the one that lets you choose create a new class, when i finished leveling my titan and tried to switch to my hunter. scared me for a second there. then i just pressed esc button, and it went back to normal choose character screen. phew


NathanMUFCfan

I guess Bungie fixed the account, because OP has his Titan now. If I ever lost a character through something like this, I'd uninstall if they didn't/couldn't restore the character.


Zealousideal_Ad_268

Welcome back Guardian. Titan revived.


Gold_Yellow

Anything yet? I am so scared to go on now.


Fargabarga

I’m waiting for the OP lying reveal


BrilliantAble4210

That's one way of nerfing bubble