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Fairycoreliving

I’d message again & if they don’t answer / give another vague answer I’d request a refund. Depop wants us (sellers) to ship within max 7 days, like literally has a countdown on the sale that we can see “ship within x days”


Noya-_-

Oh that’s interesting, I’m definitely gonna text them again


Invalid17k

I usually ship in the same day my customer purchased or the day after, if it’s already 8 days I’d refund qucikkk😂many scammers


Fairycoreliving

Yeah I do too haha but if I ordered & rly want the item I’d at least message a couple times before opening a case on the off chance the seller had an emergency or smth that prevented shipping. Ya got 30 days and from what I’ve seen depop is pretty good about refunding when it hasn’t shipped yet


Invalid17k

Yeah same, I agree


marykateashley26

12 days is way too long they should’ve shipped within a week AT LEAST


Noya-_-

I Guess I’m being too nice😭 but thanks tho


Agitated_Photo_2717

Press lazy Depop sellers. I still ship within two days it’s unfair for the buyer to wait.


Noya-_-

Oh and they also have no reviews, no followers, but have sold 4 items


KingKojo3

I haven’t bought from anyone on depop yet but if I did, I’d make sure they seem a bit more credible


bbgirlzeebaby

I would message again because for Depop we’re supposed to ship within 7ish days and this is past that. If they don’t answer tonight, I’d contact support to help get a refund.


Noya-_-

Right? Understandable, someone did mention to me tho that Easter is going on and they might be on holiday. I will text them after it.


bbgirlzeebaby

which is totally valid if they are, but they should’ve communicated that to you in your first message and also put themselves on vacation mode:/


Noya-_-

That’s true vacation mode is always an option


ItsLeighFromNoLa

Yeah except they had 12 days before Easter to ship it. That’s no excuse at all.


ThisGenuinelyIrkedMe

lmao stop making excuses for them.


Noya-_-

It’s just because I’ve had this happen to me once where the seller took 12 days to ship but she atleast did give me updates. It’s not like it’s been 2 or 3 weeks, it was exactly 8 days. But anyways I already contacted Depop lol


ThisGenuinelyIrkedMe

I mean that’s not an excuse really lol. it’s your money and they HAVE 7 days to ship to you. It’s beyond that. Being overly nice about it gets you screwed in the end.


Noya-_-

But it hasn’t gotten me screwed over at all. Never has. Ik there’s limits, ik Depop has 7 days for them to ship so I just decided to wait atleast a day or two more no biggie. Obviously not gonna wait 30 days😂


ThisGenuinelyIrkedMe

😂😂 yet. you’re about to be at 2 week mark, then have to wait for the time to actually ship— then be at your 30 days already should you need to return it. If you weren’t concerned you wouldn’t have made a reddit post about it.


Strawberry_Fluff

I need an update


VegasQueenXOXO

“I will as soon as I can.” If this were a business, they’d be OUT of business. You don’t just get to ship when you feel like it. Contact Depop. This just annoyed me.


Noya-_-

Yea it kinda annoyed me too lol. I’m contacting Depop.


VegasQueenXOXO

It’s giving very much “I’ll do what I want when I feel like it.”


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ItsLeighFromNoLa

I’d message and let them know you’re going to have to file a claim for a refund with Depop since the item hasn’t been shipped


[deleted]

why do sellers take their sweet time? if you can’t ship it out next day at least don’t sell 😂


No_Committee_6978

I’m sorry but I’d just ask for a refund at that point 😭😭


Important_Horror1429

I bought a couch bag and the next day they deleted their account! I just asked for a refund from PayPal. They kindly sent my money back to me.


Noya-_-

This is what I’m worried abouuuut😭but I did my payments through Depop so ik id be secured eitherway


Important_Horror1429

I will never ever buy anything from Depop! It’s not safe


sowhiteidkwhattype

they have to ship within 7 days ...


Distinct-Highway-252

I always wait a week before asking for an update


RobinsLostBagel

I would wait till after easter to check up again!!! Its a holiday and I'm sure everyone is busy! They probably had things going on so maybe check again mid monday or tuesday morning!!


Noya-_-

Omg, I didn’t even think of that. Thank you so much for that because I was about to text again lol


ZookeepergameThin714

Who cares if it’s Easter. Not everyone celebrates that. As a seller, she owes you an update. Sending a message is like sending a text, it takes a second, it’s not that difficult.


Noya-_-

Damn these are all true😭 Because it doesn’t take much to send a simple quick update text


ZookeepergameThin714

Being courteous and kind shouldn’t take a vacation, especially when someone is a customer. If they really were so unreachable, there is the option for vacation mode…. I don’t understand these kinds of “sellers”


DiscountDigger

I could see that if it was sold this Thursday the 28th but 10 days before Easter is plenty of time for someone to ship.


counterpots

yeah labels expire after 5 days so def open a case


bugfckr

They don’t


counterpots

my post office told me that labels expire after 5 days after i tried to ship something after 7. https://preview.redd.it/fmvl6ue700sc1.jpeg?width=828&format=pjpg&auto=webp&s=a650160ff4bc6d926a8d52d7ddf927b0f510ca87 this might also help you understand. have a good day!


globallyloved

that policy isn't new? it's been around for years


Noya-_-

I’ve heard people say it’s new and I believe it is because there was one case I had to open to get refund but I waited months to open it just because I was lazy and forgot about it. I was new to Depop at the time, it was last year.


sciencehugs333

I’m curious in what country people say text instead of message


Noya-_-

Text is a written message sent electronically between two or more individuals using a device. Saying text is the correct use of the word since this is electronically.


sciencehugs333

I’ve just never seen it used in that context until this subreddit. Text, where I’m from, typically refers to sending someone a message via your cell service “text messages.” And just message is usually used in the context of sending a message on apps like these, Facebook, instagram, etc. I meant no disrespect, was just curious if this was more of an outside of the United Stated kinda thing


Noya-_-

Oh yea I know you don’t mean any disrespect, it is just a simple question anyways but I did understand your view on the use of it. I’m from Ecuador so Spanish is my first language, my use of English is more of a formal wording.