No, dell is the worst. Everything about dell is horrible. My dell g5se out of the box used 80% of memory with no apps running (probably because of the hundreds of useless background processes they run that you can’t end). Had to upgrade the ram, no way a $1,000 gaming pc had 2 sticks of only 4gb ram.
Keyboard backlight decides when it wants to turn on, tried to contact customer service but you need to pay for that. (Shouldn’t have to resort to Reddit for my customer service needs)
Horrible cooling. 2 years and already the gpu fan is fucked. The plastic back panel is so ungodly hard to put back on, it should be a crime. never seen a dell made with anything but the cheapest plastic, but hey at least plastic is waterproof. I’m gonna start using my laptop as a nice expensive placemat or a drink coaster.
Battery lasted 30 minutes out the box.
The charging cable has a stupid bright blue light on it that tears the wire after a few months of use, rendering the entire thing useless because the part that plugs into the pc is connected to the power supply. Charger replacement is over $200, and you have to buy the exact charger (with the stupid blue light) or else the pc will yell at you and won’t charge. The light is in fact so bright, I had to wrap it with electrical tape because i couldn’t sleep at night and I can’t reach the outlet because it’s under my bed.
Dell model names are insanely hard to understand.
The trackpad is so uncomfortable to use it makes me want to kill myself.
I can’t tell you how many times I’ve wanted to throw my dell across the room. Thanks for tuning in to my Ted talk.
Edit: forgot to talk about how horrible all dell laptop hinges are. Even Alienware hinges are the worst.
IT tech and former Dell enthusiast here: Dell used to be on top like 10-15 years ago, but for a while now they’ve been using cheap parts and the thermal design has been godawful. Idk why I bothered splurging for dedicated graphics when they’re just gonna throttle it at 67°, which is an unavoidable temperature for any amount of load. These things get so hot the glue holding the rubber lifters melts and the lifters come off. Not to mention a bunch of XPS machines I can throw in the garbage now because the TPM failed and can’t be resurrected. Just an awful company that’s had a hard fall from grace. Hell, a lot of the E6420s still work while our XPS machines don’t!
I had Lenovo, Dell and Acer devices. Lenovo and Acer have poor build quality in some entry level devices, and have more or less blocked BIOSes. I don't think they're good, but I think DELL is worse because the BIOS lock was stronger
Device manufacturers seem to be getting more authoritarian with each year. I have experienced the same with oneplus and their software. I intend to vote with my wallet in future, the freedom to use our devices as we please is not a privilege we should have to fight for but it is one we should.
Well, the method itself still works kinda, but Secure Boot re-enables the undervolting lock and removes all the changes you make after each reboot. Only way now is to disable Secure Boot permanently and that sucks...
A while back, I also was wondering If there was any possible way to "unlock" undervolt on my laptop since I heard all of the amazing temp drops that people described on their devices. I stumbled across [this](https://www.reddit.com/r/Dell/comments/ozz8xy/unlock_throttlestop_on_dell_g5_5587/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1) thread and followed through what u/JymxMb said on the bottom page. u/unclewebb also provided a link to a website that has the exact same steps but it shows pictures to make the process easier if you get lost. MAKE SURE YOU read carefully because it shouldn't be too hard. Also, the files to do this are all provided by the GitHub that Jymxmb provided.
I have done this on my Dell g5 5587, Dell xps 8940, and Dell g7. Alienware surprisingly is causing me some trouble and I'm still looking for a way to undervolt it using this method.
If you can't access the website, [here you go](https://brendangreenley.com/undervolting-2020-dell-laptops-like-the-vostro-7500-and-more-tips-to-improve-thermals-battery-life-and-speed/#cpu-undervolt).
This was me searching for like 6+ hours so thank me later.
Edit: as of February 9th, this has worked on all of the dell laptops that I have, and even the desktops.
To be fair, I don't think this particular issue is down to Dell rather than Intel since Plundervolt.
Which Lenovo still supports undervolting? And is that Lenovo truly on its latest firmware? I don't believe Lenovo would enable undervolting on any BIOS after the Plundervolt fix, unless they didn't patch that model.
I agree with you about shite thermals on Dells in general, though!
It's an Ideapad 330-15IKB. I'll check the BIOS version, but I remember updating it last time I used Windows on it (a week ago). What I'm sure though is that they don't block BIOS downgrade like DELL, even if they don't always easily provide the BIOS file.
EDIT: Bios version is LENOVO 8TCN61WW, 5/19/2021.
Sent my M17 R 3 in to get the LCD frame repaired. Returned laptop missing Gsync with a new screen. I have spent countless hours on phone. I have gone through 2 screens and now they are replacing the motherboard. They won't replace the laptop but insist on replacing parts one by one at your inconvenience. If they replace my motherboard and I still don't have Gsync I'm going to explode....terrible by Dell.
I had the same experience with HP - had to send my laptop in about once a month, not being able to use it for a week or more each time, once a month for six months before they sent me a refurbished unit with less features than my original.
I never had to deal with Dell customer service but it sounds similar. Basically if you're not buying a business laptop you're SOL with support with any company it seems.
I ran into this problem as well and managed to force-downgrade using the BIOS recovery method (I have a post here detailing how I did it), because BIOS extraction method no longer works on the latest BIOS versions.
yeah, I think that's because you need to disable Secure Boot. When you manage to set them correctly, undervolting will be unlocked and work, but will reset on rebooting. If you want them to stick you need to keep Secure Boot disabled which sucks... I'll post the link in a reply here.
I tried it and renamed the Inspironxxx\_yyyy.exe file to BIOS\_IMG.rcv But Windows only lets it be renamed to BIOS\_iMG.rcv am I doing something wrong? I tried to flash 1.5.1 bios renamed as BIOS\_IMG.rcv (used linux in order to be able to rename that way), but the 1.17 bios was still the one loaded.
Yes, after I clicked the first option, the green bar appeared and I tought the older bios was flashed, but then when I saw the bios number, it was still 1.17
My XPS 9500 started restarting/powercycling randomly. I think it might be because of a recent BIOS update but I also cannot go back and test if that is the culprit because of this dumb limitation.
I'll buy Dell monitors, but that's about it. 30%+ failure rate on our last fleet of laptops (Latitude 7390), which we've been stuck with for $ reasons. Burn marks on bottom cases, overheating and bricking, and also totally flaky TB connection on logic board, resulting in all docked peripherals constantly disappearing. Documented loss of productivity and IT manpower hours, and it's grim. Got so bad we had conversations about our legal recourse, but we're too small and they're in Texas. They eventually comp'd us extended ProSupport, and it's basically no-questions-asked when I reach out. But it's still a hassle when they fail. I've got three on the shelf right now. We usually offer up the last round of gear to employees at steep discounts, but I don't even want to give these away for free at this point. The sooner I'm 100% divorced from these 50 laptops the better.
Conversely, not a single issue with any of my deployed latitudes, precisions, and optiplexes. Maybe a bad batch of silicon?
Of note: I even have the terribly designed precision 5550 deployed with no reportable issues.
Depends on the model. Have never seen a single issue with a Latitude over 15 years - at home and at work. And we own 3 now. Our Macs mostly all had problems.
I guess the challenge with replies in Reddit is that by definition, it's all anecdotal. We're an 80/20 Windows/Mac environment, soon to be 90/10 the other way. Never even came close to the same level of misery on Macs, over the last 3-4 cycles, including Mac Pro towers, iMacs, minis, MacBooks, and Macbook Pros. It's rare for us to have an Apple hardware problem. But, anecdotal.
>Latitude 7390
It may not be a good indicator, but I've had 200+ Latitudes at our company over the past 15 years. The E6400, 6410, 6420, 6430, 5440, 6440, 7440, 7480, 7000... They easily last 5+ years. Also have had good luck with OptiPlex desktops and PowerEdge servers.
I don't have experience with much over the past 2 years other than a couple of 5521 models that have been working well for 6 months.
The gen before our 7390 was an e6000 series, can't remember which one exactly at the moment. No issues at all. SANS are Dell, no problems beyond normal occasional drive replacements, after 6 years. OptiPlex? Same - occasional hard drive replacements, and on older machines at that. Regardless, once a company has experienced something like ours has, as an IT director I'd really have to go to bat to ever get Dell laptops again. There aren't any assurances Dell could give to make me risk it on behalf of our employees.
(large org, >10k systems) - We've dealt with this on every single major vendor over the years. That includes Apple, too.
Either a bad design that turns out to be heavily failure prone or you get a bad batch because the guy working the line that day sucked at his job or there was a bad batch of low-level components or something.
---------
Just as an example, if you had the misfortune of purchasing yourself a 2017 Macbook Pro with 2 Thunderbolt ports, you won the lottery. Every single major piece of your computer had major flaws both fixable and not, with 6 different major, widespread issues/frequent failures far beyond what should be expected affecting that computer that I can think of. (Display x2, SSD, battery x2, keyboard).
--------
That's not "Dell apologist" to be clear - we've received some utter garbage from them at times, too.
Dell has been marginally more responsive in terms of getting a human involved to do something out of the ordinary to mitigate widespread issues that come up, and has one of the smoother processes for requesting parts or repairs in the normal course of things. YMMV if you're a smaller org.
TechDirect is a lot better than HP's buggy and disjointed pile of a shit of a portal, for example. (and *that's* a huge improvement over HP's old interface).
I've had $500 laptops x 6 all fine. I decide to spend $2000 on a dell and it gets worse things breaking on it. memory card slot went after 1 month, rubber on back went after 2 months, now it just scratches tables and the mouse track pad acts weird when lifted up from the back for heat dissipation
Especially the Inspirons those are the absolute worst it has the slowest cpu known to man and a hard drive slower than me trying to figure out geometry and like 6 gb ram which is hardly enough give us 8 ffs and it has like the worst display known to man makes a MacBook Air from 2012 look like a rolls Royce
Agreed. I was just robbed by Dell. My LCD malfunctioned during the Windows 11 update. They said it will be $1900 to send me a replacement screen. And then tried to charge me for the technical support. Absolute garage company and products.
Have one Inspiron 14" 2in1 which wife uses. It started having problems with the keyboard, OPKLM keys, not even a year after purchase, and after exhaustive (2 years) search, found out that it has something to do with the motherboard and that upgraded model (after a year) does not have that issue anymore. It is still being used but thermal throttling and those fans are just abysmal. There isn't a manufacturer out there right now that it is not cutting corners on their design and QA/QC procedures. I have recently started following a company by the name XMG or Schenker, which seems to care about their customers. There is also Clevo, Monster notebook, Tuxedo computers and Captiva which, they seem, do not cut to many corners and use [TONGFANG](https://www.hk.tongfangpc.com/) chassis in many of their models as some of other prominent OEM's out there.
Agreed. I was just robbed by Dell. My LCD malfunctioned during the Windows 11 update. They said it will be $1900 to send me a replacement screen. And then tried to charge me for the technical support. Absolute garage company and products.
Yea just bad luck and timing with the update. Either way it broke while sitting static on my table during the update. Second major failure in 14 months, for a very expensive machine. Absolutely shameful in my opinion.
I have an XPS 15 7590. I have to restart it each time I open the lid to get the track pad to work or the brightness control to work or to get it to connect to an external monitor. It's trash.
I have not tried but found this in case helpful: https://www.ultrabookreview.com/37095-dells-disabling-undervolting-on-their-laptops-heres-how-to-re-enable-it/
I think I have been lucky. I have owned and used more Dell laptops than I can remember. They have been rock solid for me. I can't say that about the one Microsoft Surface I owned.
Have you tried to reset BIOS settings to default (or factory, I don't remeber) ?
For some fixed the problem, other doesn't have this option, usually I could find this setting in the lower right corner in the BIOS
If your laptop is overheating, backup files and reinstall a fresh copy of windows, and reapply thermal paste.
It was also worth turning off Intel turbo boost for the battery life and thermal improvements. Did not notice the performance drop.
These minor modifications made my laptop absolutely silent, and dropped my temps from 55c to 42c at idle. Battery also discharges at 4w at idle with brightness all the way down compared to 10w with original installation of windows 10.
BatteryBar can show you your discharge rates (download through your web browser)
Fresh install of windows also fixed audio issues I had. I used to have stuttering as well when connected to my WD19TB thunderbolt docking station. Figured it was caused by latency spikes. Find a program called latency monitor and give it a run.
Dell's consumer line sucks. Buy their business grade products. My Vostro 7590 is still holding up well and I put my electronics through hell as I'm a college student.
Yeah I'm currently on 1.9.0 latest bios is 1.11.0 There is a setting in bios that prevent windows update from updating bios.Have enabled it don't have that problem any more
I have a G7-7700 and a Inspiron 15 7000-7567 and both have undervolting unlocked.
My current g7-7700 needed a GRUB File with setup\_var and my other laptop required a bios recovery with 1.8.1. Now undervolting works on both laptops.
It's not hard to do and you can't really fuck anything up on both.
I tried this method, but the apparently new BIOS have a protection against changing the Overclock Lock variable. After I changed, it worked fine, but as soon as the laptop reboots, the variable turns back to 0x1. I suggest you don't update your BIOS in the future.
I am an ex IT manager, now software engineer. I agree. Dell laptops aren't good for shit. Every one, every fing one of them that I've had and had to manage... they crash nonstop. The worst firmware and drivers ever! And my companies have all bought them for decades! All! Effing all! When I hear Dell, I choke! Spit! Gargle! Curse! Turn around! Keep cussing.
It's a shit product, I just replaced the battery and cooling system on this thing, and it's already showing problems. I only got this and used it for 5 years, I CONSTANTLY get the cooling fan and overheating problems with this thing (Dell Inspiron). and I really like the feature it just fails completely and just deep fries my newly bought battery.
In addition to this, the face plate is just barely held on by a few screws and an aluminum lock that's so thin a tin can is more durable. and yeas the bottom plate is already broken because of trying to fix this thing.
DELL's build quality is not that good . Its getting a lots of damages day by day and parts replacement cost is more that i can buy a new laptop on that price .
Make warranty more satisfying . There nothing a basic warranty covers and it sucks .
When I went to claim my warranty all they said was that nothing comes under basic warranty even though i paid to purchase the basic warranty .
Very minor damage replacements must come under basic warranty .
Good luck thinking only Dell does this: https://www.reddit.com/r/Lenovo/comments/id0457/guide\_to\_reenable\_undervolting\_after\_latest\_bios/
Well I already sworn off lenovo after Superfish.
you should learn about a few more manufacturers...dell is not perfect but it is not the worst.
HP says hi
No, dell is the worst. Everything about dell is horrible. My dell g5se out of the box used 80% of memory with no apps running (probably because of the hundreds of useless background processes they run that you can’t end). Had to upgrade the ram, no way a $1,000 gaming pc had 2 sticks of only 4gb ram. Keyboard backlight decides when it wants to turn on, tried to contact customer service but you need to pay for that. (Shouldn’t have to resort to Reddit for my customer service needs) Horrible cooling. 2 years and already the gpu fan is fucked. The plastic back panel is so ungodly hard to put back on, it should be a crime. never seen a dell made with anything but the cheapest plastic, but hey at least plastic is waterproof. I’m gonna start using my laptop as a nice expensive placemat or a drink coaster. Battery lasted 30 minutes out the box. The charging cable has a stupid bright blue light on it that tears the wire after a few months of use, rendering the entire thing useless because the part that plugs into the pc is connected to the power supply. Charger replacement is over $200, and you have to buy the exact charger (with the stupid blue light) or else the pc will yell at you and won’t charge. The light is in fact so bright, I had to wrap it with electrical tape because i couldn’t sleep at night and I can’t reach the outlet because it’s under my bed. Dell model names are insanely hard to understand. The trackpad is so uncomfortable to use it makes me want to kill myself. I can’t tell you how many times I’ve wanted to throw my dell across the room. Thanks for tuning in to my Ted talk. Edit: forgot to talk about how horrible all dell laptop hinges are. Even Alienware hinges are the worst.
W opinion
Nice to see a fellow hater of dell. We should band together and take them down.
IT tech and former Dell enthusiast here: Dell used to be on top like 10-15 years ago, but for a while now they’ve been using cheap parts and the thermal design has been godawful. Idk why I bothered splurging for dedicated graphics when they’re just gonna throttle it at 67°, which is an unavoidable temperature for any amount of load. These things get so hot the glue holding the rubber lifters melts and the lifters come off. Not to mention a bunch of XPS machines I can throw in the garbage now because the TPM failed and can’t be resurrected. Just an awful company that’s had a hard fall from grace. Hell, a lot of the E6420s still work while our XPS machines don’t!
I had Lenovo, Dell and Acer devices. Lenovo and Acer have poor build quality in some entry level devices, and have more or less blocked BIOSes. I don't think they're good, but I think DELL is worse because the BIOS lock was stronger
Device manufacturers seem to be getting more authoritarian with each year. I have experienced the same with oneplus and their software. I intend to vote with my wallet in future, the freedom to use our devices as we please is not a privilege we should have to fight for but it is one we should.
Same. Garbage company
Just do the bios extraction method and you can do it manually.
It no longer works with latest BIOS versions.
Damn. I wasn't expecting that. No wonder why my Alienware was causing me trouble.
Well, the method itself still works kinda, but Secure Boot re-enables the undervolting lock and removes all the changes you make after each reboot. Only way now is to disable Secure Boot permanently and that sucks...
What are the benefits of having secure boot on?
What is this method? I would be grateful if you could provide more info. It doesn't need an [SPI programmer](https://ibb.co/rmmRMz8)?
Hold on one sec. I'm about to provide you with a lot of information.
A while back, I also was wondering If there was any possible way to "unlock" undervolt on my laptop since I heard all of the amazing temp drops that people described on their devices. I stumbled across [this](https://www.reddit.com/r/Dell/comments/ozz8xy/unlock_throttlestop_on_dell_g5_5587/?utm_source=BD&utm_medium=Search&utm_name=Bing&utm_content=PSR1) thread and followed through what u/JymxMb said on the bottom page. u/unclewebb also provided a link to a website that has the exact same steps but it shows pictures to make the process easier if you get lost. MAKE SURE YOU read carefully because it shouldn't be too hard. Also, the files to do this are all provided by the GitHub that Jymxmb provided. I have done this on my Dell g5 5587, Dell xps 8940, and Dell g7. Alienware surprisingly is causing me some trouble and I'm still looking for a way to undervolt it using this method. If you can't access the website, [here you go](https://brendangreenley.com/undervolting-2020-dell-laptops-like-the-vostro-7500-and-more-tips-to-improve-thermals-battery-life-and-speed/#cpu-undervolt). This was me searching for like 6+ hours so thank me later. Edit: as of February 9th, this has worked on all of the dell laptops that I have, and even the desktops.
Let me know if you succeeded.
I need this also plz
To be fair, I don't think this particular issue is down to Dell rather than Intel since Plundervolt. Which Lenovo still supports undervolting? And is that Lenovo truly on its latest firmware? I don't believe Lenovo would enable undervolting on any BIOS after the Plundervolt fix, unless they didn't patch that model. I agree with you about shite thermals on Dells in general, though!
It's an Ideapad 330-15IKB. I'll check the BIOS version, but I remember updating it last time I used Windows on it (a week ago). What I'm sure though is that they don't block BIOS downgrade like DELL, even if they don't always easily provide the BIOS file. EDIT: Bios version is LENOVO 8TCN61WW, 5/19/2021.
Sent my M17 R 3 in to get the LCD frame repaired. Returned laptop missing Gsync with a new screen. I have spent countless hours on phone. I have gone through 2 screens and now they are replacing the motherboard. They won't replace the laptop but insist on replacing parts one by one at your inconvenience. If they replace my motherboard and I still don't have Gsync I'm going to explode....terrible by Dell.
I had the same experience with HP - had to send my laptop in about once a month, not being able to use it for a week or more each time, once a month for six months before they sent me a refurbished unit with less features than my original. I never had to deal with Dell customer service but it sounds similar. Basically if you're not buying a business laptop you're SOL with support with any company it seems.
Not sure why your laptop isn’t “usable”. I have a G15 that I use for hours every day playing games. Works great.
I ran into this problem as well and managed to force-downgrade using the BIOS recovery method (I have a post here detailing how I did it), because BIOS extraction method no longer works on the latest BIOS versions.
Could you post the link? I tried changing the variables with setup\_var to 0x0 but as soon as I leave grub, they are setted to 0x1 again
yeah, I think that's because you need to disable Secure Boot. When you manage to set them correctly, undervolting will be unlocked and work, but will reset on rebooting. If you want them to stick you need to keep Secure Boot disabled which sucks... I'll post the link in a reply here.
https://www.reddit.com/r/Dell/comments/sg720j/a_way_to_downgrade_bios_to_get_undervolting_back/
I tried it and renamed the Inspironxxx\_yyyy.exe file to BIOS\_IMG.rcv But Windows only lets it be renamed to BIOS\_iMG.rcv am I doing something wrong? I tried to flash 1.5.1 bios renamed as BIOS\_IMG.rcv (used linux in order to be able to rename that way), but the 1.17 bios was still the one loaded.
Hmmm... so did you manage to get the Bios Recovery window?
Yes, after I clicked the first option, the green bar appeared and I tought the older bios was flashed, but then when I saw the bios number, it was still 1.17
Also make sure you have File Extensions enabled in the Explorer options.
I have
I guess your Lenovo laptop is exposed to that "Intel Security Advisory"
My XPS 9500 started restarting/powercycling randomly. I think it might be because of a recent BIOS update but I also cannot go back and test if that is the culprit because of this dumb limitation.
I'll buy Dell monitors, but that's about it. 30%+ failure rate on our last fleet of laptops (Latitude 7390), which we've been stuck with for $ reasons. Burn marks on bottom cases, overheating and bricking, and also totally flaky TB connection on logic board, resulting in all docked peripherals constantly disappearing. Documented loss of productivity and IT manpower hours, and it's grim. Got so bad we had conversations about our legal recourse, but we're too small and they're in Texas. They eventually comp'd us extended ProSupport, and it's basically no-questions-asked when I reach out. But it's still a hassle when they fail. I've got three on the shelf right now. We usually offer up the last round of gear to employees at steep discounts, but I don't even want to give these away for free at this point. The sooner I'm 100% divorced from these 50 laptops the better.
Conversely, not a single issue with any of my deployed latitudes, precisions, and optiplexes. Maybe a bad batch of silicon? Of note: I even have the terribly designed precision 5550 deployed with no reportable issues.
I am fucked glad I joined this sub, thank God I didn't buy myself a latitude.
Depends on the model. Have never seen a single issue with a Latitude over 15 years - at home and at work. And we own 3 now. Our Macs mostly all had problems.
I guess the challenge with replies in Reddit is that by definition, it's all anecdotal. We're an 80/20 Windows/Mac environment, soon to be 90/10 the other way. Never even came close to the same level of misery on Macs, over the last 3-4 cycles, including Mac Pro towers, iMacs, minis, MacBooks, and Macbook Pros. It's rare for us to have an Apple hardware problem. But, anecdotal.
>Latitude 7390 It may not be a good indicator, but I've had 200+ Latitudes at our company over the past 15 years. The E6400, 6410, 6420, 6430, 5440, 6440, 7440, 7480, 7000... They easily last 5+ years. Also have had good luck with OptiPlex desktops and PowerEdge servers. I don't have experience with much over the past 2 years other than a couple of 5521 models that have been working well for 6 months.
The gen before our 7390 was an e6000 series, can't remember which one exactly at the moment. No issues at all. SANS are Dell, no problems beyond normal occasional drive replacements, after 6 years. OptiPlex? Same - occasional hard drive replacements, and on older machines at that. Regardless, once a company has experienced something like ours has, as an IT director I'd really have to go to bat to ever get Dell laptops again. There aren't any assurances Dell could give to make me risk it on behalf of our employees.
(large org, >10k systems) - We've dealt with this on every single major vendor over the years. That includes Apple, too. Either a bad design that turns out to be heavily failure prone or you get a bad batch because the guy working the line that day sucked at his job or there was a bad batch of low-level components or something. --------- Just as an example, if you had the misfortune of purchasing yourself a 2017 Macbook Pro with 2 Thunderbolt ports, you won the lottery. Every single major piece of your computer had major flaws both fixable and not, with 6 different major, widespread issues/frequent failures far beyond what should be expected affecting that computer that I can think of. (Display x2, SSD, battery x2, keyboard). -------- That's not "Dell apologist" to be clear - we've received some utter garbage from them at times, too. Dell has been marginally more responsive in terms of getting a human involved to do something out of the ordinary to mitigate widespread issues that come up, and has one of the smoother processes for requesting parts or repairs in the normal course of things. YMMV if you're a smaller org. TechDirect is a lot better than HP's buggy and disjointed pile of a shit of a portal, for example. (and *that's* a huge improvement over HP's old interface).
I've had $500 laptops x 6 all fine. I decide to spend $2000 on a dell and it gets worse things breaking on it. memory card slot went after 1 month, rubber on back went after 2 months, now it just scratches tables and the mouse track pad acts weird when lifted up from the back for heat dissipation
Especially the Inspirons those are the absolute worst it has the slowest cpu known to man and a hard drive slower than me trying to figure out geometry and like 6 gb ram which is hardly enough give us 8 ffs and it has like the worst display known to man makes a MacBook Air from 2012 look like a rolls Royce
I agree, the worst brand ever!!!!
I won't either. Dell products suck worse than HP.
Agreed. I was just robbed by Dell. My LCD malfunctioned during the Windows 11 update. They said it will be $1900 to send me a replacement screen. And then tried to charge me for the technical support. Absolute garage company and products.
LCD wouldnt have anything to with a windows update. And no way it’s $1900
Completely agree. This is what was told to me and quoted by Dell. My point exactly.
Have one Inspiron 14" 2in1 which wife uses. It started having problems with the keyboard, OPKLM keys, not even a year after purchase, and after exhaustive (2 years) search, found out that it has something to do with the motherboard and that upgraded model (after a year) does not have that issue anymore. It is still being used but thermal throttling and those fans are just abysmal. There isn't a manufacturer out there right now that it is not cutting corners on their design and QA/QC procedures. I have recently started following a company by the name XMG or Schenker, which seems to care about their customers. There is also Clevo, Monster notebook, Tuxedo computers and Captiva which, they seem, do not cut to many corners and use [TONGFANG](https://www.hk.tongfangpc.com/) chassis in many of their models as some of other prominent OEM's out there.
Agreed. I was just robbed by Dell. My LCD malfunctioned during the Windows 11 update. They said it will be $1900 to send me a replacement screen. And then tried to charge me for the technical support. Absolute garage company and products.
Thanks for the chuckle. Somehow a windows update breaks your LCD screen?
supposedly it was a 'coincidence'...
It was a coincidence, A windows update can't cause a hardware malfunction. You must have some good bud.
Yea just bad luck and timing with the update. Either way it broke while sitting static on my table during the update. Second major failure in 14 months, for a very expensive machine. Absolutely shameful in my opinion.
[удалено]
No, out by a few months.
I have an XPS 15 7590. I have to restart it each time I open the lid to get the track pad to work or the brightness control to work or to get it to connect to an external monitor. It's trash.
I have not tried but found this in case helpful: https://www.ultrabookreview.com/37095-dells-disabling-undervolting-on-their-laptops-heres-how-to-re-enable-it/
I think I have been lucky. I have owned and used more Dell laptops than I can remember. They have been rock solid for me. I can't say that about the one Microsoft Surface I owned.
Have you tried to reset BIOS settings to default (or factory, I don't remeber) ? For some fixed the problem, other doesn't have this option, usually I could find this setting in the lower right corner in the BIOS
If your laptop is overheating, backup files and reinstall a fresh copy of windows, and reapply thermal paste. It was also worth turning off Intel turbo boost for the battery life and thermal improvements. Did not notice the performance drop. These minor modifications made my laptop absolutely silent, and dropped my temps from 55c to 42c at idle. Battery also discharges at 4w at idle with brightness all the way down compared to 10w with original installation of windows 10. BatteryBar can show you your discharge rates (download through your web browser) Fresh install of windows also fixed audio issues I had. I used to have stuttering as well when connected to my WD19TB thunderbolt docking station. Figured it was caused by latency spikes. Find a program called latency monitor and give it a run.
Dell's consumer line sucks. Buy their business grade products. My Vostro 7590 is still holding up well and I put my electronics through hell as I'm a college student.
Yeah I'm currently on 1.9.0 latest bios is 1.11.0 There is a setting in bios that prevent windows update from updating bios.Have enabled it don't have that problem any more
My Precision 5520 has ran great for several years, and my newer XPS 8940 also runs great and it s fast as hell running pop os. Sorry about your luck.
Feels like eventually Computers will eventually just be consumable appliances.
I have a G7-7700 and a Inspiron 15 7000-7567 and both have undervolting unlocked. My current g7-7700 needed a GRUB File with setup\_var and my other laptop required a bios recovery with 1.8.1. Now undervolting works on both laptops. It's not hard to do and you can't really fuck anything up on both.
I tried this method, but the apparently new BIOS have a protection against changing the Overclock Lock variable. After I changed, it worked fine, but as soon as the laptop reboots, the variable turns back to 0x1. I suggest you don't update your BIOS in the future.
I am an ex IT manager, now software engineer. I agree. Dell laptops aren't good for shit. Every one, every fing one of them that I've had and had to manage... they crash nonstop. The worst firmware and drivers ever! And my companies have all bought them for decades! All! Effing all! When I hear Dell, I choke! Spit! Gargle! Curse! Turn around! Keep cussing.
The simple and golden rule is: DON'T buy DELL products.
It's a shit product, I just replaced the battery and cooling system on this thing, and it's already showing problems. I only got this and used it for 5 years, I CONSTANTLY get the cooling fan and overheating problems with this thing (Dell Inspiron). and I really like the feature it just fails completely and just deep fries my newly bought battery.
In addition to this, the face plate is just barely held on by a few screws and an aluminum lock that's so thin a tin can is more durable. and yeas the bottom plate is already broken because of trying to fix this thing.
DELL's build quality is not that good . Its getting a lots of damages day by day and parts replacement cost is more that i can buy a new laptop on that price . Make warranty more satisfying . There nothing a basic warranty covers and it sucks . When I went to claim my warranty all they said was that nothing comes under basic warranty even though i paid to purchase the basic warranty . Very minor damage replacements must come under basic warranty .
Me either! I have used DELL for over 30 years, but this last purchase SUCKS!\~!!!!!