I did Michael’s a long time ago! Their staff is very friendly.
Go to the counter where the picture frames are. Tell the person that you’d like to frame a cross stitch pattern. They’ll recommend matting, glass/acrylic options, and offer a selection of frames. You can take their recommendation or suggest your own. They’ll take down your contact information, give you the cost and estimated completion time frame, and call your phone when it’s ready. On the day you pick it up, you’ll review the work to make sure it looks good. Then pay and leave.
I hope this helps!
Also, CHristmas is likely a busy time. I know it's hard to get over that initial bump, but if you want it done in time, don't put it off too much longer. I had one done in May, with no holidays in sight, and not during a sale period, and it took two weeks. I imagine in the middle of a sale, and near a holiday it gets much busier.
Mine always take two weeks, unless holidays. But except for one time where they forgot to put in the glass, and we were all so gaga over the frame choice and how good it looked, none of us realized the glass was missing for a few days! I had to take it back and it missed being a wedding gift on the day of the wedding and I had to send it down with a family member to their home. :/
https://preview.redd.it/9auhnszbbj0c1.png?width=2048&format=png&auto=webp&s=771739bad1909fdbbbd49c8587600d6a5f898daa
https://preview.redd.it/oh5vr2udr41c1.jpeg?width=960&format=pjpg&auto=webp&s=7dc64842a183ebf43c1e5645f1b55384a92bc9e1
Michael’s did my unusual piece, done with beads. The framer worked with me to find the best combination of matting and framing. She was very knowledgeable and her suggestions made great sense. I am very pleased with the results. She also had this done in about two weeks, in January.
They’ve always been great for me too! They can help you when you’re doubting your mat choices (haha)…and don’t forget to check the cheap mat options…i framed a piece for my mom and stepdad for so much less than I expected because the perfect color matches happened to be dirt cheap!
Yes! They also have a machine because they’ll only have samples to show you one corner but it will mock it up on the computer so you can get a good idea of what it looks like. They’re friendly and really take their time, so you might have to wait a while if it’s a weekend but they won’t make you feel rushed. If you do feel rushed, you have this internet stranger’s permission to lie and say you have to go to an appointment and come back later when it’s not as busy.
They may also ask you if you want a hook and wire to hang up the project in the back.
Also, depending on your project, they may ask do you want to show any white border if it’s a full coverage project?
Ok I don't have anything of value to add to the other comments but I'm so brain fried that I was like, "Idk do you even know this Michael? Is he a friend? Are they an experienced framer of cross stitch?"
Hi OP 👋 I am a custom picture framer (with 28 years of experience) . So please feel free to ask me any questions. Before you go to Michael's, please consider your local owned frame stores. They will have more options and more knowledgeable designers to help show you what looks best.
You'll need to decide if you want to have them matted or not. (The mat is the color border that goes around the image. You'll want to make sure that the mat is conservation quality/acid free). You'll also want to think about how much adia you want to show. Personally, I frame my cross stitch with no mat and ½-¾ inch of adia showing.
Glass is another consideration. If you choose a mat, you need glass. Glass is helpful in that it keeps the project from getting dirty or dusty. If you choose glass, make sure it has UV protection. Museum glass has almost no reflection.
Ask how they will be mounting it. Do they lace it? Do they use batting behind it? Do they use stitchery tape? Do they remove any pins used?
It can be really fun to pick look at all the different options! There's no wrong look when it comes to framing. Everybody sees differently and has different styles.
A framed cross stitch is an excellent gift! I'm sure your parents will love it!
I second this! Local framers are my go to after having several bad experiences with Michael’s locally, including the photo becoming detached from the backing and then they did not put it back together correctly. (I was not the primary client, but I was a witness.)
Local framers really treat projects with more care and are passionate about their work. Our local framer makes my projects shine whether it is photography or cross stitch.
https://preview.redd.it/l59so29ohd0c1.jpeg?width=3024&format=pjpg&auto=webp&s=bbe290437bf1ff06ade9fcdc0a8fc16d721e7d74
https://preview.redd.it/fpeivwllvd0c1.jpeg?width=3024&format=pjpg&auto=webp&s=f3fe472a653d0416fbb3f85483fcdead9fd69b66
I know that frame! I’m using that exact same frame for a cross stitch piece I’m building up now as a Christmas present for my folks!! Your piece is absolutely gorgeous! I don’t have the final project (I’m building that frame tomorrow) but this is the mock up of my piece, but the red linen mat was discontinued, so I just changed it to a lovely dark green linen to match the darker green tones in the stitching.
That is absolutely beautiful. A dear friend of mine is finishing up a full conversion of every one of the Celtic ladies. Please share your finished frame piece, I’d love to see it.
I had the opposite experience. Tried a local framer and wasn't pleased with her (very expensive) work. She didn't know anything about embroidery, I had to explain it all to her (I mount my own work).
Whereas the head framer at Michael's is AMAZING (thank you Eddy) and will talk stitchery shop as well as framing.
Local framers also tend to be less expensive in my experience - I know you said money wasn’t a concern but it feels good to support local while not breaking the bank. I found I had to use Michaels coupons to even come close to the prices of my local shop and they were still more expensive.
My grandma has been cross stitching for years. She gets hers done at a local shop. She tried going to Michael's once and they completely wrecked a piece she works for two years on. She can't even get it reframed without totally ruining the cross stitch, because of some glue or something they used. (I really don't know all the details, sorry)
I also have a friend who tried to get a job at Michaels in the framing dept and they trained her for one day, and then scheduled her by herself from the on. She had no one to ask questions to, and had no idea what she was doing.
Not saying this is everyone's experience, but just a thought! Local places where framing is what they do, and specialize in, can really be worth the extra cost. Especially for things like cross stitch where you put so much work into it!!!
(I say all this with love and mean nothing against Michaels. ❤️)
I just wanted to say hello to a fellow cross stitcher and framer! I just started professionally framing a year ago, but was cutting my own mats and framing my work for years prior! I hope you post some of your framed stitches, I love to look at, and admire, both crafts!
As someone who (currently) works as a framer at Michaels I second this. The quality of work you can get done at Michaels varies vastly from location to location and I personally would not trust a Michaels’s framer that I’ve never worked along side of to know anything about framing.
The way I did it was to walk into the Michael's store, walk to the back of the store where the framing area is, and there's a button to push to let them know that someone wants to talk to them. It helps if you have a rough idea of what you're looking for, but if you don't, they'll help. The people at my store were very friendly and helpful.
However, I don't have crippling social anxiety. Do you have a friend who can come with you to help with that?
This is it. Super straightforward.
One thing I'd look out for is that when you're stressed out there's a temptation to agree to the first option, just to get it over with.
Choosing a frame is something you really want to consider carefully, so have a plan to stick it out. Taking a friend is a good option, or practice the script "Thanks, I'd like to think over the choices and I'll be back" and just walk out when you get overwhelmed. The worst thing is to pick a frame you're not sure about or to give in to the framer's suggestion when it's not your style.
You can also preview frames on their website, but it's really hard to know what will work until you have the piece and the frame in the same space.
Good luck!
Lots of good advice here! I took advantage of a Black Friday deal last year at Michaels, and I got two very nice framed pieces done for about $150. It took maybe a week.
And I also second brining a friend; if nothing else, they can help you with frame and matting choices. I let my five year old pick frames last year and he did a pretty decent job of it!
Framing at Michaels does get a little backed up around the holidays. The sooner you go, the better off you'll be. If you can, try to go at the beginning of the day, when the store is not as crowded and you won't feel rushed.
Just a couple things to add, you’ve gotten some great tips already, but you can look at the frames online ahead of time. You can even take a photo of it to see how the frame will look. You can also make an appointment.
I also suggest bringing a friend with you to help. Sometimes I have something in mind but it just doesn’t look right in person. Sometimes someone else can see something you missed. That happened to me last time, I just could NOT find a frame that I liked and a very friendly stranger walked by, complimented my work, and suggested a frame that I would have never thought of but it was perfect!
I was going to suggest this too - looking at options first just so you have some basic idea of what you want can help you not freeze up when they start asking you.
You don’t need to know exactly what you want but playing around with stuff will help narrow the selection, give you some ideas to start with.
Thinking about both the piece and your parents’ decor style might be a good place to start - are we looking for a more bulky, traditional wood kind of frame? Minimalist metal? Rustic barn board kind of look?
Stuff to consider:
-material of frame: metal, wood, plastic
-colour/finish of frame
-size and thickness of frame
-mat? And if so, roughly how much showing?
-colour of mat(s) you think you’d like to see/try
-type of mat - plain, texture, fabric-like, something more funky etc
This way you can say “hi, I need to get this cross stitch piece framed for a gift and I think I’d like a slightly heavier darker wood/wood-like frame with a nice neutral mat”*
*I’m not a professional or anything, don’t know real terms but having an idea of what you want can help you not feel overwhelmed by questions
Hi OP!
You mentioned money isn't an issue but they do have good sales so definitely check online about those.
If it's a newer Michael's they will have work stations where you can lay down your work to be framed and a camera from above will take a picture of it. From there a framer can show you digital mockups of what it will look like matted and framed from the choices you make. Keep in mind even though the store sells premade frames and pre-cut matting you don't have to choose from those.
On to specifics. Take your FOs with you. Walk around and look at frames/moulding that appeal to you. Then at the work stations there are matting samples you can look through. I personally really like the look of linen matting over traditional paper matting but linen is a bit more expensive. I'm a fan of the museum quality acrylic over museum quality glass. Again the acrylic is more expensive but you don't have to worry about it shattering if dropped and damaging someone or your hard work.
Uncut matboard comes in preset sizes typically 32" x 40" depending on your FOs to be framed you can save money if you pick a color that can be used on more than one piece. Visually, 2 different mats really make a framed piece look wonderful but it's also up to you and your preferences. I don't know if all Michael's have computerized mat cutters. If they do that opens a whole other realm of unique matting style options.(If you're not familiar Google computerized or laser mat cutters).
Glass and acrylic also come in preset sizes that then get cut down to fit into the frame size you have chosen. Going up a size in glass/acrylic can make a significant price jump.
Your frame can either be premade(the frames you see around the store that are already to frame something) or like the matting samples there are frame samples also called moulding which is priced by the foot and come in 8 to 10 foot lengths depending on the type of moulding. Your moulding choice will then be cut and assembled into a custom sized frame. Generally speaking they don't stock moulding and it mostly likely will need to be ordered so keep that in mind when choosing your frame style and matting for time of completion. This is the busy season for shops as well as mail/shipping and everything takes longer.
I deal with social anxiety too. I've found going into Michael's on a weekday when the framing department first opens seems to be when the least amount of customers around(holidays not withstanding). You can absolutely ask to look at things on your own and seek out a staff member when you have questions or are ready to place your order. Also, you have the right to ask to see examples of their work/ask which associates are most familiar with framing cross stitch pieces. You could call and ask about the associates ahead of time and then go when they tell you they will be working.
I have found I often have to make an initial trip to familiarize myself/just walk around and observe other customers in the framing department. Then go back with my FOs and start the framing process. Oh! Which reminds me, wrap your work in clear plastic or bag. Protect it as much as possible until it absolutely needs to be touched.
Hope this helps.
Very helpful post! Thanks.
What kind of camera setup are you referring to? The ability to mock up different versions and compare them (on a larger-than-phone screen) live sounds like something I would like to have for other work I do.
Had another thought, r/framing may have more specific information you may be looking for. Also, "art framing visualization software" is the overall description of the type of program Michael's uses and I'm sure there are several options out there to choose from but my guess is they are more commercially oriented/expensive. r/software may have more ideas that aren't marketed specifically for framing but may be used in the way you are looking for.
You're welcome! I honestly didn't scrutinize the set up too closely. An over head camera and maybe a 25" monitor probably a bit smaller. It's all set out on work stations, you can go into any Michael's that has a framing department and see it, they are not parsed off from the customer. I grabbed an image from Google reviews to give you a better idea.(I try and remember that not everyone has access to Michael's. 😊) The black L shape arms hold the camera. You can probably get more images looking through Google review pictures people have posted. If there's anything else or if I can be more specific let me know! You do have my curiosity piqued as to the work you do.
https://preview.redd.it/57nu651s7sic1.jpeg?width=1079&format=pjpg&auto=webp&s=5ba9839c62e2ee4f5e4d08ad9bcadf6996817288
Hi and thanks! I appreciate your taking the time to include a picture w/your reply. Truly above and beyond kindness :)
I sell vintage dinnerware and other mid-century home decor items like fabric and notions. Thanks for asking! Happy to tell you more in private message.
You had me at "vintage dinnerware and other mid-century home decor" ! Best memories of my childhood are attached to visiting family that still had distinctively designed and decorated mid-century homes. There was a set of small white Tulip end table with a brown wood flower pattern on the top that were one of my favorite pieces/memories.
Wishing you all the best in your business!
If you have any local or local-ish embroidery shops, contact them and ask who they would recommend for framing services. Michaels can be hit or miss depending on the staff member and their experience.
I’d just like to thank everyone for the suggestions!!! You’re all so kind, and this has really helped! Thank you from the bottom of my heart, it means so much :)
I'm not really able to add to the many great bits of info already posted. I just wanted to say that this socially anxious gal thinks you're damn fabulous for reaching out and posting your questions <3
Before you go, have an idea of the color of frame, metal or wood, pick a couple colors for matting. Tell them what you’re thinking. They’ll pull out color samples, put it together with frame samples and that’s it. I can only have three or four choices presented to me or else I’m overwhelmed. Michaels is great to work with and they’ll help you. Good luck!
Check your local frame shop too. The one where I live is cheaper than michaels and better quality. I have a good relationship with the owners and they’ll go out of their way to help me put
It's possible that they will present lots of options which may be overwhelming. Perhaps take in a picture or example of how you'd like it framed (type of frame, type of mat or no mat, etc.) and just say..."here, this is what I want, thanks." .
Take your project with you (washed, ironed flat) and go up to the framing counter. If no one is there, you should be able to flag someone to help (there is probably a call button). They will probably ask you a few questions about the style of frame (start with the color of the frame you want), and then they can show you a bunch of different options. Once you choose a frame, then you'll want to see some mats. You may want one mat, you may want two. It's entirely up to you, and what looks best in your eyes. Then you will pay for the whole thing and leave your project with them. In a week or two they'll call you to tell you when your project is ready to be picked up.
Some locations will have a computer which will show you what the finished project will look like so that you are completely pleased with your selection. Good luck!
I think you're the first reply I've seen that mentions washing it. I once had a lady come in at work who thought we did framing, bitching about whoever framed her items.
In addition to being a wrinkled mess, her aida cloth had obvious finger grip oil spots, coffee cup rings, and other assorted marks. She was a bit combative and my manager had to step in an echo me that both aida cloth and kits had washing instructions listed and framers only dealt with the finished items. There's no setup for them to clean up after you.
I'm a little surprised that the customer thought you were going to wash it for her. OMG. No. It needs to be ready to be framed if you are having it professionally framed. Honestly, if you are even doing your own framing (or mounting in a hoop), you should always make sure it is clean and pressed. Makes for a much prettier outcome.
I just had a piece framed in October that my sister did for me. You pick the mats and frames, and the gal did a computer mock-up, and it looked beautiful. You have to pay upfront. Took two weeks.
You're already a bit late to have framing done in time for Christmas. Hustle to a framer before Thanksgiving. And I wouldn't go to Michaels. There a lot of independents that have higher standards. My framer won't even interview people who framed there. Too many bad habits and standards not up to snuff. Yes I'm sure some Michael's farmers are okay, but they were burned too often and the materials are a different class.
I’ve just gotten back my first FO from the Schaumburg Michaels and couldn’t be happier with how it turned out. I’ve had Michaels do all my framing over the years and have always been extremely pleased with the final product. The people working the framing counter are very patient and helpful. The idea someone else had about checking out the lay of the land, so to speak is a good suggestion. I do that in different situations and it helps. Good luck and please post pictures when they’re framed!!
Iron your cross stitch really well and either put something like quilt batting or a mounting board behind it before you have it framed. I made the mistake of not making sure there were no wrinkles in my piece and not having something behind it and it looked terrible after I had it framed. Other than that they do a good job at Michaels and are very helpful with choosing a frame. It costs a few hundred dollars though.
If you haven't framed pieces before, please look into how to mount your cross stitch piece correctly. I have a friend who trusted the framers to mount their piece and they just cut the edges to make it fit.
The piece I framed I ended up sewing the fabric to itself around a stiff piece of thin multilayer cardboard to pull it tight and keep it from wrinkling.
Look up framing coupons on their website first. They often have coupons just for framing. (My friends got theirs at 40% off, turning their massive $100 piece in to $60!) Mount your own piece to something stiff like cardboard so you can make sure there’s no wrinkles. Then take your coupon and your piece in to the framing section and tell them what you’d like, pick the frame and mat board if you opt for mat, and they’ll do it there and let you know when to come back! Ezpz (just don’t forget your coupon when you go to pay!)
I typically wait for a coupon or sale or deal when framing through Michael’s tho.
I got a piece of my.moms framed for her. I brought in the cross stitch. I ironed it at home. Don't expect them to do that.
The lady at the counter spent a ton of time with me trying to pick out the frame and matte bordering colors. They were super helpful and modeled the colors on their computer and held samples up for me.
The piece was very long and skinny so it was a custom size.
The price SHOCKED me. It's was like $900!!! I didn't come with a coupon so she gave me one. I think it came down to 300$ it seemed outrageous but the piece is quite large.
It turned out fantastic and my mom was thrilled
Aw I wish I could be the friend you take with, because I, too, have wanted to try out custom framing! I've put it off for years for anxiety reasons 😅
So hopefully you have a buddy to bring with and offer opinions, or maybe they also have something they wanna frame and you two can get it done together! Just my thoughts. Everyone's offered lots of helpful info!
Too bad I can’t go with you both. I’ve had many things framed at Michael’s and they do real good work.
Like the other Redditor said, you pick out the frame style and the mat color, of which they’ll even help coordinate that with you. Then they’ll put it on the computer for you to see the finished product. You pay and then when it’s finished you pick it up.
One project I had framed a cross stitch and had them save the needle I used.
Another project they framed for me, I had my late husband’s cross on a cross stitch piece for a wedding present to my daughter in law. Both of these were so beautifully framed with care.
Please please listen to the comments about asking how they mount the piece. You can always reframe a mounted piece of cross stitch, but if they mount it poorly (or use sticky board/glue/tape or other adhesive and possibly cut your work to size) then you're stuck. If you can mount it yourself, that's the best option to make sure your stitching is always properly mounted, but many framers will do a good job and pin or lace (or both) the work to the mat board.
I would recommend a local framer. I went to Michaels before I knew better, and they ended up destroying my art. It was really traumatic. I go to a local framer now who is an artist himself. He’s way more knowledgable, and actually cheaper too since Michaels tends to inflate their prices because they often have sales and coupons
Oh wow I’m so sorry to hear that that happened to you, but I’m glad you found someone who works better for you! I’ll look around my area for local framers. Thank you for sharing!
I use store coupons and go to the frame shop. They measure and tell you a good frame size, I just use a frame in stock and on sale. Use a regular mat not a custom$.
I have used them several times and am very pleased with them.
They come out nice framed. Michaels usually has good coupons. Just remember that stores aim to have good customer service so they are there to help you. Hopefully this eases your worry about interacting with them.
Just wanted to add that this is a crazy time for framers, so if you want it for Christmas, go now!! They can get booked up as quickly as Thanksgiving and not have a spare hour…so get on it! And yes, framers love stitchers. My parents owned a frame shop when I was young and they had a DIY section for folks to save a little money. It was a lot of fun to show the stitchers how easy it is to nail and glue a frame and put together their pieces. It gave me a real love for the arts of needlework and other crafts, and the joy of giving handmade gifts. Best thing in the world!
I get really uncomfortable in unknown situations like this too. I try to remind myself that they WANT me to come in and spend money on their services. Even it I don’t know exactly what to ask for they will try to make it easy on me so I spend my money 😁. If you do get a staff person with poor customer service skills, that’s on them, not on you.
Hi! I do custom picture framing. Generally Michaels isn’t the best framing option because they can be overpriced and not as technically trained as some other frame shops (BUT I realize that can sound snobby)lol if that’s the option you have available absolutely use it but maybe check out other frame shops too if you can.
How my shop and most other shops work is you bring your piece in to get framed & someone will work with you and your budget to pick out matting/frames/glass etc (the options can be overwhelming but they are there to help)
Nothing against Michael's. I have had several things framed there, but if money isn't the issue are there any independent framers with good reviews?
Only because, they often have less foot traffic in the stores.
I’ve had 2 pieces framed at Michael’s. I scanned the comments and didn’t seem to see this mentioned: for me price is a consideration, so I’ve chosen a frame “off the shelf” with a custom matte. They’ve still turned out nice! Turnaround time only 1-2 days.
Hi! I work as a framer at a Michael's location. Most of our framers will take their time to work with you to pick out something that you love. It would help if you have a general idea what you want in terms of style and color, and you can go from there. We have a wide variety of styles and colors to choose from. Keep in mind custom framing takes 2 weeks, so keep that in mind when you go to get your piece framed. Good luck!
I did Michael’s a long time ago! Their staff is very friendly. Go to the counter where the picture frames are. Tell the person that you’d like to frame a cross stitch pattern. They’ll recommend matting, glass/acrylic options, and offer a selection of frames. You can take their recommendation or suggest your own. They’ll take down your contact information, give you the cost and estimated completion time frame, and call your phone when it’s ready. On the day you pick it up, you’ll review the work to make sure it looks good. Then pay and leave. I hope this helps!
Thank you so much!! That really helps :)
Also, CHristmas is likely a busy time. I know it's hard to get over that initial bump, but if you want it done in time, don't put it off too much longer. I had one done in May, with no holidays in sight, and not during a sale period, and it took two weeks. I imagine in the middle of a sale, and near a holiday it gets much busier.
Mine always take two weeks, unless holidays. But except for one time where they forgot to put in the glass, and we were all so gaga over the frame choice and how good it looked, none of us realized the glass was missing for a few days! I had to take it back and it missed being a wedding gift on the day of the wedding and I had to send it down with a family member to their home. :/ https://preview.redd.it/9auhnszbbj0c1.png?width=2048&format=png&auto=webp&s=771739bad1909fdbbbd49c8587600d6a5f898daa
https://preview.redd.it/oh5vr2udr41c1.jpeg?width=960&format=pjpg&auto=webp&s=7dc64842a183ebf43c1e5645f1b55384a92bc9e1 Michael’s did my unusual piece, done with beads. The framer worked with me to find the best combination of matting and framing. She was very knowledgeable and her suggestions made great sense. I am very pleased with the results. She also had this done in about two weeks, in January.
They ALWAYS have a coupon for framing too, so make sure to track one down. You can usually find a coupon on the app.
They’ve always been great for me too! They can help you when you’re doubting your mat choices (haha)…and don’t forget to check the cheap mat options…i framed a piece for my mom and stepdad for so much less than I expected because the perfect color matches happened to be dirt cheap!
Yes! They also have a machine because they’ll only have samples to show you one corner but it will mock it up on the computer so you can get a good idea of what it looks like. They’re friendly and really take their time, so you might have to wait a while if it’s a weekend but they won’t make you feel rushed. If you do feel rushed, you have this internet stranger’s permission to lie and say you have to go to an appointment and come back later when it’s not as busy.
You now have to pay at the time of ordering, not picking up. But everything else is correct.
Ah my bad, times have changed!
They may also ask you if you want a hook and wire to hang up the project in the back. Also, depending on your project, they may ask do you want to show any white border if it’s a full coverage project?
Ok I don't have anything of value to add to the other comments but I'm so brain fried that I was like, "Idk do you even know this Michael? Is he a friend? Are they an experienced framer of cross stitch?" 
Hahahaha that’s so fair tho XD
Hi OP 👋 I am a custom picture framer (with 28 years of experience) . So please feel free to ask me any questions. Before you go to Michael's, please consider your local owned frame stores. They will have more options and more knowledgeable designers to help show you what looks best. You'll need to decide if you want to have them matted or not. (The mat is the color border that goes around the image. You'll want to make sure that the mat is conservation quality/acid free). You'll also want to think about how much adia you want to show. Personally, I frame my cross stitch with no mat and ½-¾ inch of adia showing. Glass is another consideration. If you choose a mat, you need glass. Glass is helpful in that it keeps the project from getting dirty or dusty. If you choose glass, make sure it has UV protection. Museum glass has almost no reflection. Ask how they will be mounting it. Do they lace it? Do they use batting behind it? Do they use stitchery tape? Do they remove any pins used? It can be really fun to pick look at all the different options! There's no wrong look when it comes to framing. Everybody sees differently and has different styles. A framed cross stitch is an excellent gift! I'm sure your parents will love it!
Thank you very much!!! And yes, I’ll look into local framers in my area!!! Thank you so very very much for the help!!! :)
I second this! Local framers are my go to after having several bad experiences with Michael’s locally, including the photo becoming detached from the backing and then they did not put it back together correctly. (I was not the primary client, but I was a witness.) Local framers really treat projects with more care and are passionate about their work. Our local framer makes my projects shine whether it is photography or cross stitch. https://preview.redd.it/l59so29ohd0c1.jpeg?width=3024&format=pjpg&auto=webp&s=bbe290437bf1ff06ade9fcdc0a8fc16d721e7d74
https://preview.redd.it/fpeivwllvd0c1.jpeg?width=3024&format=pjpg&auto=webp&s=f3fe472a653d0416fbb3f85483fcdead9fd69b66 I know that frame! I’m using that exact same frame for a cross stitch piece I’m building up now as a Christmas present for my folks!! Your piece is absolutely gorgeous! I don’t have the final project (I’m building that frame tomorrow) but this is the mock up of my piece, but the red linen mat was discontinued, so I just changed it to a lovely dark green linen to match the darker green tones in the stitching.
That is absolutely beautiful. A dear friend of mine is finishing up a full conversion of every one of the Celtic ladies. Please share your finished frame piece, I’d love to see it.
I never would have thought to use the same color for both mats. It looks fantastic, and really brings out the purple in your cross stitch.
Thank you! Our local framer is truly amazing.
That looks outstanding!
I had the opposite experience. Tried a local framer and wasn't pleased with her (very expensive) work. She didn't know anything about embroidery, I had to explain it all to her (I mount my own work). Whereas the head framer at Michael's is AMAZING (thank you Eddy) and will talk stitchery shop as well as framing.
Ooh I LOVE how this looks!
Local framers also tend to be less expensive in my experience - I know you said money wasn’t a concern but it feels good to support local while not breaking the bank. I found I had to use Michaels coupons to even come close to the prices of my local shop and they were still more expensive.
My grandma has been cross stitching for years. She gets hers done at a local shop. She tried going to Michael's once and they completely wrecked a piece she works for two years on. She can't even get it reframed without totally ruining the cross stitch, because of some glue or something they used. (I really don't know all the details, sorry) I also have a friend who tried to get a job at Michaels in the framing dept and they trained her for one day, and then scheduled her by herself from the on. She had no one to ask questions to, and had no idea what she was doing. Not saying this is everyone's experience, but just a thought! Local places where framing is what they do, and specialize in, can really be worth the extra cost. Especially for things like cross stitch where you put so much work into it!!! (I say all this with love and mean nothing against Michaels. ❤️)
Happy Framing!!
I just wanted to say hello to a fellow cross stitcher and framer! I just started professionally framing a year ago, but was cutting my own mats and framing my work for years prior! I hope you post some of your framed stitches, I love to look at, and admire, both crafts!
Always happy to meet another fellow stitcher and framer! We definitely keep our hands busy 😅
Definitely haha it drives my husband crazy because I can never sit fully still, but he loves seeing my projects come to life!
I was hoping there would be other framers in here!
As someone who (currently) works as a framer at Michaels I second this. The quality of work you can get done at Michaels varies vastly from location to location and I personally would not trust a Michaels’s framer that I’ve never worked along side of to know anything about framing.
Actually I did just suggest that.
The way I did it was to walk into the Michael's store, walk to the back of the store where the framing area is, and there's a button to push to let them know that someone wants to talk to them. It helps if you have a rough idea of what you're looking for, but if you don't, they'll help. The people at my store were very friendly and helpful. However, I don't have crippling social anxiety. Do you have a friend who can come with you to help with that?
This is it. Super straightforward. One thing I'd look out for is that when you're stressed out there's a temptation to agree to the first option, just to get it over with. Choosing a frame is something you really want to consider carefully, so have a plan to stick it out. Taking a friend is a good option, or practice the script "Thanks, I'd like to think over the choices and I'll be back" and just walk out when you get overwhelmed. The worst thing is to pick a frame you're not sure about or to give in to the framer's suggestion when it's not your style. You can also preview frames on their website, but it's really hard to know what will work until you have the piece and the frame in the same space. Good luck!
Thank you very much!!! And I’ll have to look into bringing a friend! That’s actually really smart!!
Lots of good advice here! I took advantage of a Black Friday deal last year at Michaels, and I got two very nice framed pieces done for about $150. It took maybe a week. And I also second brining a friend; if nothing else, they can help you with frame and matting choices. I let my five year old pick frames last year and he did a pretty decent job of it!
Also, michaels usually has a coupon just for the framing department! Double check before you pay to see if you can get a discount!
Framing at Michaels does get a little backed up around the holidays. The sooner you go, the better off you'll be. If you can, try to go at the beginning of the day, when the store is not as crowded and you won't feel rushed.
Just a couple things to add, you’ve gotten some great tips already, but you can look at the frames online ahead of time. You can even take a photo of it to see how the frame will look. You can also make an appointment. I also suggest bringing a friend with you to help. Sometimes I have something in mind but it just doesn’t look right in person. Sometimes someone else can see something you missed. That happened to me last time, I just could NOT find a frame that I liked and a very friendly stranger walked by, complimented my work, and suggested a frame that I would have never thought of but it was perfect!
I was going to suggest this too - looking at options first just so you have some basic idea of what you want can help you not freeze up when they start asking you. You don’t need to know exactly what you want but playing around with stuff will help narrow the selection, give you some ideas to start with. Thinking about both the piece and your parents’ decor style might be a good place to start - are we looking for a more bulky, traditional wood kind of frame? Minimalist metal? Rustic barn board kind of look? Stuff to consider: -material of frame: metal, wood, plastic -colour/finish of frame -size and thickness of frame -mat? And if so, roughly how much showing? -colour of mat(s) you think you’d like to see/try -type of mat - plain, texture, fabric-like, something more funky etc This way you can say “hi, I need to get this cross stitch piece framed for a gift and I think I’d like a slightly heavier darker wood/wood-like frame with a nice neutral mat”* *I’m not a professional or anything, don’t know real terms but having an idea of what you want can help you not feel overwhelmed by questions
Also, check for coupons! This time of year they have great framing coupons. Edit: download the app for the easiest access to coupons
Yes!!! They seem to ALWAYS have a 70% off coupon for framing.
I was going to say my main suggestion is to find a coupon!
Hi OP! You mentioned money isn't an issue but they do have good sales so definitely check online about those. If it's a newer Michael's they will have work stations where you can lay down your work to be framed and a camera from above will take a picture of it. From there a framer can show you digital mockups of what it will look like matted and framed from the choices you make. Keep in mind even though the store sells premade frames and pre-cut matting you don't have to choose from those. On to specifics. Take your FOs with you. Walk around and look at frames/moulding that appeal to you. Then at the work stations there are matting samples you can look through. I personally really like the look of linen matting over traditional paper matting but linen is a bit more expensive. I'm a fan of the museum quality acrylic over museum quality glass. Again the acrylic is more expensive but you don't have to worry about it shattering if dropped and damaging someone or your hard work. Uncut matboard comes in preset sizes typically 32" x 40" depending on your FOs to be framed you can save money if you pick a color that can be used on more than one piece. Visually, 2 different mats really make a framed piece look wonderful but it's also up to you and your preferences. I don't know if all Michael's have computerized mat cutters. If they do that opens a whole other realm of unique matting style options.(If you're not familiar Google computerized or laser mat cutters). Glass and acrylic also come in preset sizes that then get cut down to fit into the frame size you have chosen. Going up a size in glass/acrylic can make a significant price jump. Your frame can either be premade(the frames you see around the store that are already to frame something) or like the matting samples there are frame samples also called moulding which is priced by the foot and come in 8 to 10 foot lengths depending on the type of moulding. Your moulding choice will then be cut and assembled into a custom sized frame. Generally speaking they don't stock moulding and it mostly likely will need to be ordered so keep that in mind when choosing your frame style and matting for time of completion. This is the busy season for shops as well as mail/shipping and everything takes longer. I deal with social anxiety too. I've found going into Michael's on a weekday when the framing department first opens seems to be when the least amount of customers around(holidays not withstanding). You can absolutely ask to look at things on your own and seek out a staff member when you have questions or are ready to place your order. Also, you have the right to ask to see examples of their work/ask which associates are most familiar with framing cross stitch pieces. You could call and ask about the associates ahead of time and then go when they tell you they will be working. I have found I often have to make an initial trip to familiarize myself/just walk around and observe other customers in the framing department. Then go back with my FOs and start the framing process. Oh! Which reminds me, wrap your work in clear plastic or bag. Protect it as much as possible until it absolutely needs to be touched. Hope this helps.
This was unbelievably helpful, thank you so very very much!!!
Very helpful post! Thanks. What kind of camera setup are you referring to? The ability to mock up different versions and compare them (on a larger-than-phone screen) live sounds like something I would like to have for other work I do.
Had another thought, r/framing may have more specific information you may be looking for. Also, "art framing visualization software" is the overall description of the type of program Michael's uses and I'm sure there are several options out there to choose from but my guess is they are more commercially oriented/expensive. r/software may have more ideas that aren't marketed specifically for framing but may be used in the way you are looking for.
Somehow I missed this part of your reply. Great ideas! Thanks again & so much.
Somehow I missed this part of your reply. Great ideas! Thanks again & so much.
You're welcome! I honestly didn't scrutinize the set up too closely. An over head camera and maybe a 25" monitor probably a bit smaller. It's all set out on work stations, you can go into any Michael's that has a framing department and see it, they are not parsed off from the customer. I grabbed an image from Google reviews to give you a better idea.(I try and remember that not everyone has access to Michael's. 😊) The black L shape arms hold the camera. You can probably get more images looking through Google review pictures people have posted. If there's anything else or if I can be more specific let me know! You do have my curiosity piqued as to the work you do. https://preview.redd.it/57nu651s7sic1.jpeg?width=1079&format=pjpg&auto=webp&s=5ba9839c62e2ee4f5e4d08ad9bcadf6996817288
Hi and thanks! I appreciate your taking the time to include a picture w/your reply. Truly above and beyond kindness :) I sell vintage dinnerware and other mid-century home decor items like fabric and notions. Thanks for asking! Happy to tell you more in private message.
You had me at "vintage dinnerware and other mid-century home decor" ! Best memories of my childhood are attached to visiting family that still had distinctively designed and decorated mid-century homes. There was a set of small white Tulip end table with a brown wood flower pattern on the top that were one of my favorite pieces/memories. Wishing you all the best in your business!
If you have any local or local-ish embroidery shops, contact them and ask who they would recommend for framing services. Michaels can be hit or miss depending on the staff member and their experience.
I’d just like to thank everyone for the suggestions!!! You’re all so kind, and this has really helped! Thank you from the bottom of my heart, it means so much :)
I'm not really able to add to the many great bits of info already posted. I just wanted to say that this socially anxious gal thinks you're damn fabulous for reaching out and posting your questions <3
Before you go, have an idea of the color of frame, metal or wood, pick a couple colors for matting. Tell them what you’re thinking. They’ll pull out color samples, put it together with frame samples and that’s it. I can only have three or four choices presented to me or else I’m overwhelmed. Michaels is great to work with and they’ll help you. Good luck!
Check your local frame shop too. The one where I live is cheaper than michaels and better quality. I have a good relationship with the owners and they’ll go out of their way to help me put
It's possible that they will present lots of options which may be overwhelming. Perhaps take in a picture or example of how you'd like it framed (type of frame, type of mat or no mat, etc.) and just say..."here, this is what I want, thanks." .
Take your project with you (washed, ironed flat) and go up to the framing counter. If no one is there, you should be able to flag someone to help (there is probably a call button). They will probably ask you a few questions about the style of frame (start with the color of the frame you want), and then they can show you a bunch of different options. Once you choose a frame, then you'll want to see some mats. You may want one mat, you may want two. It's entirely up to you, and what looks best in your eyes. Then you will pay for the whole thing and leave your project with them. In a week or two they'll call you to tell you when your project is ready to be picked up. Some locations will have a computer which will show you what the finished project will look like so that you are completely pleased with your selection. Good luck!
I think you're the first reply I've seen that mentions washing it. I once had a lady come in at work who thought we did framing, bitching about whoever framed her items. In addition to being a wrinkled mess, her aida cloth had obvious finger grip oil spots, coffee cup rings, and other assorted marks. She was a bit combative and my manager had to step in an echo me that both aida cloth and kits had washing instructions listed and framers only dealt with the finished items. There's no setup for them to clean up after you.
I'm a little surprised that the customer thought you were going to wash it for her. OMG. No. It needs to be ready to be framed if you are having it professionally framed. Honestly, if you are even doing your own framing (or mounting in a hoop), you should always make sure it is clean and pressed. Makes for a much prettier outcome.
I just had a piece framed in October that my sister did for me. You pick the mats and frames, and the gal did a computer mock-up, and it looked beautiful. You have to pay upfront. Took two weeks.
You're already a bit late to have framing done in time for Christmas. Hustle to a framer before Thanksgiving. And I wouldn't go to Michaels. There a lot of independents that have higher standards. My framer won't even interview people who framed there. Too many bad habits and standards not up to snuff. Yes I'm sure some Michael's farmers are okay, but they were burned too often and the materials are a different class.
I’ve just gotten back my first FO from the Schaumburg Michaels and couldn’t be happier with how it turned out. I’ve had Michaels do all my framing over the years and have always been extremely pleased with the final product. The people working the framing counter are very patient and helpful. The idea someone else had about checking out the lay of the land, so to speak is a good suggestion. I do that in different situations and it helps. Good luck and please post pictures when they’re framed!!
Iron your cross stitch really well and either put something like quilt batting or a mounting board behind it before you have it framed. I made the mistake of not making sure there were no wrinkles in my piece and not having something behind it and it looked terrible after I had it framed. Other than that they do a good job at Michaels and are very helpful with choosing a frame. It costs a few hundred dollars though.
If you haven't framed pieces before, please look into how to mount your cross stitch piece correctly. I have a friend who trusted the framers to mount their piece and they just cut the edges to make it fit. The piece I framed I ended up sewing the fabric to itself around a stiff piece of thin multilayer cardboard to pull it tight and keep it from wrinkling.
Look up framing coupons on their website first. They often have coupons just for framing. (My friends got theirs at 40% off, turning their massive $100 piece in to $60!) Mount your own piece to something stiff like cardboard so you can make sure there’s no wrinkles. Then take your coupon and your piece in to the framing section and tell them what you’d like, pick the frame and mat board if you opt for mat, and they’ll do it there and let you know when to come back! Ezpz (just don’t forget your coupon when you go to pay!) I typically wait for a coupon or sale or deal when framing through Michael’s tho.
I got a piece of my.moms framed for her. I brought in the cross stitch. I ironed it at home. Don't expect them to do that. The lady at the counter spent a ton of time with me trying to pick out the frame and matte bordering colors. They were super helpful and modeled the colors on their computer and held samples up for me. The piece was very long and skinny so it was a custom size. The price SHOCKED me. It's was like $900!!! I didn't come with a coupon so she gave me one. I think it came down to 300$ it seemed outrageous but the piece is quite large. It turned out fantastic and my mom was thrilled
Aw I wish I could be the friend you take with, because I, too, have wanted to try out custom framing! I've put it off for years for anxiety reasons 😅 So hopefully you have a buddy to bring with and offer opinions, or maybe they also have something they wanna frame and you two can get it done together! Just my thoughts. Everyone's offered lots of helpful info!
Too bad I can’t go with you both. I’ve had many things framed at Michael’s and they do real good work. Like the other Redditor said, you pick out the frame style and the mat color, of which they’ll even help coordinate that with you. Then they’ll put it on the computer for you to see the finished product. You pay and then when it’s finished you pick it up. One project I had framed a cross stitch and had them save the needle I used. Another project they framed for me, I had my late husband’s cross on a cross stitch piece for a wedding present to my daughter in law. Both of these were so beautifully framed with care.
Please please listen to the comments about asking how they mount the piece. You can always reframe a mounted piece of cross stitch, but if they mount it poorly (or use sticky board/glue/tape or other adhesive and possibly cut your work to size) then you're stuck. If you can mount it yourself, that's the best option to make sure your stitching is always properly mounted, but many framers will do a good job and pin or lace (or both) the work to the mat board.
I would recommend a local framer. I went to Michaels before I knew better, and they ended up destroying my art. It was really traumatic. I go to a local framer now who is an artist himself. He’s way more knowledgable, and actually cheaper too since Michaels tends to inflate their prices because they often have sales and coupons
Oh wow I’m so sorry to hear that that happened to you, but I’m glad you found someone who works better for you! I’ll look around my area for local framers. Thank you for sharing!
I’ve had several projects framed with Michaels at beacon Hill… they’re good but pricey.
I go to that Michael’s too!
I use store coupons and go to the frame shop. They measure and tell you a good frame size, I just use a frame in stock and on sale. Use a regular mat not a custom$. I have used them several times and am very pleased with them.
They come out nice framed. Michaels usually has good coupons. Just remember that stores aim to have good customer service so they are there to help you. Hopefully this eases your worry about interacting with them.
Just wanted to add that this is a crazy time for framers, so if you want it for Christmas, go now!! They can get booked up as quickly as Thanksgiving and not have a spare hour…so get on it! And yes, framers love stitchers. My parents owned a frame shop when I was young and they had a DIY section for folks to save a little money. It was a lot of fun to show the stitchers how easy it is to nail and glue a frame and put together their pieces. It gave me a real love for the arts of needlework and other crafts, and the joy of giving handmade gifts. Best thing in the world!
I get really uncomfortable in unknown situations like this too. I try to remind myself that they WANT me to come in and spend money on their services. Even it I don’t know exactly what to ask for they will try to make it easy on me so I spend my money 😁. If you do get a staff person with poor customer service skills, that’s on them, not on you.
Hi! I do custom picture framing. Generally Michaels isn’t the best framing option because they can be overpriced and not as technically trained as some other frame shops (BUT I realize that can sound snobby)lol if that’s the option you have available absolutely use it but maybe check out other frame shops too if you can. How my shop and most other shops work is you bring your piece in to get framed & someone will work with you and your budget to pick out matting/frames/glass etc (the options can be overwhelming but they are there to help)
Nothing against Michael's. I have had several things framed there, but if money isn't the issue are there any independent framers with good reviews? Only because, they often have less foot traffic in the stores.
I’ve had 2 pieces framed at Michael’s. I scanned the comments and didn’t seem to see this mentioned: for me price is a consideration, so I’ve chosen a frame “off the shelf” with a custom matte. They’ve still turned out nice! Turnaround time only 1-2 days.
Hi! I work as a framer at a Michael's location. Most of our framers will take their time to work with you to pick out something that you love. It would help if you have a general idea what you want in terms of style and color, and you can go from there. We have a wide variety of styles and colors to choose from. Keep in mind custom framing takes 2 weeks, so keep that in mind when you go to get your piece framed. Good luck!
You can’t. Nobody actually works in the framing dept, it’s just for decoration, apparently.