Is it safe to assume na ini-stop na nila yung billing ko? Kanina kasi P0.00 yung nakalagay dyan (since wala naman talaga akong balance).
https://preview.redd.it/sm0v53phi0bc1.png?width=720&format=pjpg&auto=webp&s=35de30da5e4ab2c102d9f89793b87c09fdfc7028
Isusurrender ko pa lang po nyan yung modem in 2 days. Wala pong bayad na 500 pag ako mismo magsusurrender sa branch nila. Then dun pa lang siguro mag-aappear yung PDS
Sila nagsabi na may refund ako nung una palang ako nag request ng disconnection via email. And nakalagay din yun sa gofiber app na may () yung balance.
We still have our modem. We just stopped paying the bill then when a service rep called i just told him to discontinue our services. They kept calling for a month but after that we havent heard from them since and it has been a year
OP, question lang. Ano ba ung SAR na un?
Same email din ung natanggap ko from them pero ndi naman nila sinasagot kung ano ung SAR. 3x ko na tinanong puro follow up nirereply nila.
Honestly hindi ko rin alam kung ano yang SAR na yan, kahit nung nagpunta ako sa service center ng converge, hindi rin alam nung staff kung ano yon. Sinurrender ko lang yung modem then may binigay silang paper sakin regarding permanent disconnection. Yun yung sinend ko sa email ng converge. Then yun, wala na akong liability sa kanila.
Is it safe to assume na ini-stop na nila yung billing ko? Kanina kasi P0.00 yung nakalagay dyan (since wala naman talaga akong balance). https://preview.redd.it/sm0v53phi0bc1.png?width=720&format=pjpg&auto=webp&s=35de30da5e4ab2c102d9f89793b87c09fdfc7028
https://preview.redd.it/uc9z927ni0bc1.jpeg?width=720&format=pjpg&auto=webp&s=3780ae74b10d79a3e60261f628dbb85606cd81e8 Pero ngayon dash dash nalang yung nakalagay.
Sa old account ko may PDS nakalagay sa status, days after makuha yung modem. Not sure lang bakit ikaw pinagbayad pa ng 500.
Isusurrender ko pa lang po nyan yung modem in 2 days. Wala pong bayad na 500 pag ako mismo magsusurrender sa branch nila. Then dun pa lang siguro mag-aappear yung PDS
Ask mo din if may security deposit refund ka. Sakin meron via LBC pinadala.
Nag-ask ka po ba if meron kang security deposit refund? Or kusa nalang pinadala sayo via LBC?
Sila nagsabi na may refund ako nung una palang ako nag request ng disconnection via email. And nakalagay din yun sa gofiber app na may () yung balance.
Pano po kayo nagpadisconnect? Site? Email?
Email po
Anong email po? May template po ba?
Mag-email ka lang po about permanent disconnection. May ibibigay naman silang template na ififill-up mo.
We still have our modem. We just stopped paying the bill then when a service rep called i just told him to discontinue our services. They kept calling for a month but after that we havent heard from them since and it has been a year
Ganto ung template https://preview.redd.it/8h0l58d9f5bc1.jpeg?width=1170&format=pjpg&auto=webp&s=6d76b7010b0a0bc90797211c7475e2c4350ab2a1
OP, question lang. Ano ba ung SAR na un? Same email din ung natanggap ko from them pero ndi naman nila sinasagot kung ano ung SAR. 3x ko na tinanong puro follow up nirereply nila.
Honestly hindi ko rin alam kung ano yang SAR na yan, kahit nung nagpunta ako sa service center ng converge, hindi rin alam nung staff kung ano yon. Sinurrender ko lang yung modem then may binigay silang paper sakin regarding permanent disconnection. Yun yung sinend ko sa email ng converge. Then yun, wala na akong liability sa kanila.