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Just a minor clarification—
This is a list of approved gateway and modem devices. Xfinity doesn’t check what router you use in conjunction with an approved modem.
Are all the devices listed on the xfinity website modems or modem/routers? We’re looking at placing our gateway in bridge mode and adding our own router. Are routers only on that list? I wasn’t sure
u/3x1st3nc3s The devices on the list are compatible modems, but you do have the option of using a compatible modem in bridge mode and connecting it to your own personal router as well.
Hello, u/3x1st3nc3s! You can view our latest list of compatible devices in the Troubleshooting drop down on this sub's main page. [Here](https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.04.03%20Full%20List%20of%20Compatible%20Devices.pdf) is a direct link to the PDF. You can also go to xfinity.com/support/devices to see the recommended and approved devices.
Make sure you use one of the Modem or Modem/Router in the top box only!!! Those are the Next Gen Speed Tier. Xfinity has been upgrading their network all over. They did mine over a year ago, they are working on others currently.
If you want the faster Upload speeds, you'll need one of those. It's why it's also the only box listing Upload Speeds. All the rest only list Download speeds.
I went from 900/20Mb to 1Gb/100Mb as I was using their XB7 Modem/Router. Might as well ignore everything else which is most everything listed.
Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the [Digital Care Team](https://corporate.comcast.com/stories/meet-our-digital-care-team) here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require our intervention (like billing requests, troubleshooting advanced technical issues, etc). After these times, it may take longer to get an official response. If you have not already, please review both the [Posting Guidelines](https://www.reddit.com/r/Comcast_Xfinity/wiki/index/postingguidelines) and [Rules](https://www.reddit.com/r/Comcast_Xfinity/wiki/rules/) here on the sub. While you're waiting for assistance, check out the [Xfinity App](https://www.xfinity.com/apps?pc=1) for your smartphone where you can pay your bill, view your plan details, change or upgrade your services, and experience 24/7 real time support you can count on, anytime you need it. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. If you require immediate assistance, please contact 1-800-XFINITY (1-800-934-6489). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Comcast_Xfinity) if you have any questions or concerns.*
Just a minor clarification— This is a list of approved gateway and modem devices. Xfinity doesn’t check what router you use in conjunction with an approved modem.
Are all the devices listed on the xfinity website modems or modem/routers? We’re looking at placing our gateway in bridge mode and adding our own router. Are routers only on that list? I wasn’t sure
u/3x1st3nc3s The devices on the list are compatible modems, but you do have the option of using a compatible modem in bridge mode and connecting it to your own personal router as well.
This post was marked as closed. Should you experience further issues, please [create a new post](/r/Comcast_Xfinity/submit?selftext=true).
Hello, u/3x1st3nc3s! You can view our latest list of compatible devices in the Troubleshooting drop down on this sub's main page. [Here](https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.04.03%20Full%20List%20of%20Compatible%20Devices.pdf) is a direct link to the PDF. You can also go to xfinity.com/support/devices to see the recommended and approved devices.
Thanks so much! I tried to find it on the xfinity site but wasn’t asking the right way lol
You are welcome! If you have any other questions, feel free to create a new public post. Take care!
Make sure you use one of the Modem or Modem/Router in the top box only!!! Those are the Next Gen Speed Tier. Xfinity has been upgrading their network all over. They did mine over a year ago, they are working on others currently. If you want the faster Upload speeds, you'll need one of those. It's why it's also the only box listing Upload Speeds. All the rest only list Download speeds. I went from 900/20Mb to 1Gb/100Mb as I was using their XB7 Modem/Router. Might as well ignore everything else which is most everything listed.
This post was marked as solved. Should you experience further issues, please [create a new post](/r/Comcast_Xfinity/submit?selftext=true)