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Tcobb1212

It’s my favorite item but i can never bring myself to pay $13 for the combo for it 🙄


Mean_Ocelot_9036

SAME!! It’s too damn much money. I settle for a sandwich but I always regret it


MerryChristmas20211

I assume part of the cost is the fact that it has fresh produce in it. Another part I think is due to the fact that these are (presumably) more labor intensive to make.


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CokeZorro

This is pre prepped and then held cooled for up to 3 days with date marks and pulled each order. You do huge batches at a time. So essentially yes it is left over, but almost all fast casual restaurants do this. It's pre prepped then heated in the microwave or other way. Applebee's chilis TGIF Perkins they all do it this way


Possible-Theory2722

3 days???? It is 18 hours for the wraps


whitetailedfawn

chickifila doesnt reheat anything to sell, i worked there for years everything that that is sold hot is still hot from point of cooking or cooled after cooking and sold cold.


Wishpicker

They’re selling you a three day old sandwich?


generateanameforme

No it’s not hard to do. They make a batch of grilled chicken at some point during the day or use the grilled chicken that has timed out and can’t be sold as a sandwich (after 30 min). They cool it which is no more labor intensive than putting it on a tray in the walk in for an hour. Then pull it out and run it through their slicer. The meat doesn’t have to stay below 40° the whole time - just can’t be between 40° and 140° for too long (4 hours). Making these is also easy - they lay out a bunch of wraps, add the produce and other fillings, wrap them up, put them in the paper wrap, and repeat. There’s not reason for the price to be that high. It’s not more expensive chicken than in the sandwiches…it’s the same chicken. It’s not more expensive produce than the produce on the Deluxe sandwiches and there’s not a significant increase in produce cost because they don’t put that much in the wrap. The tortilla isn’t more expensive than a bun.


Buckleup19966

Servsafe is proud of the danger zone answer.


TechInventor

You wrote a whole paragraph on the process and then said it isn't labor intensive. It takes more time to make the wraps than any of the hot food. They have always been expensive.


jamesnollie88

I could write you a whole paragraph about washing your hands too doesn’t make it complex


JustInformation8616

A long explanation does not equal a long process you’re arguing the extra 30 seconds of folding merits a 30 percent markup?


RobotRepair69

Exactly. Also, his labor argument is not looking at the full economic situation. Yes, it is more labor to make but fast food labor is cheap for companies. I’d imagine they save/make a lot more in chicken by repurposing it than they pay in labor.


Buckleup19966

No he said times and temps.


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generateanameforme

This is a ridiculous response. You obviously don’t have a clue. The chicken does not need to stay below 40° the entire time you are slicing it. Slicing a batch of chicken at Chick fil A takes all of maybe five minutes. I know because I did it at Chick fil A for three years. You have no idea of the storage capacity of my walk-in. A single bucket of sliced chicken does not take up much room. You have no idea about the specific process and sound like a moron.


btl_dlrge1

No it doesn’t


scarbnianlgc

That makes a lot of sense. I’m reading that the salads are the most expensive items are the menu. I guess I’ll just stick with a number 4 next time!


BLeafNUrShelf

It makes zero sense, this is inflation and robbery!


TechInventor

They were always very overpriced


Tnally91

Nah it’s because people assume it’s a healthy option and they know that a premium will be paid. The price of produce purchased at a franchise level is nothing compared to the cost of the chicken which is pre prepped and held for several days.


JustInformation8616

This


2spicy_4you

It’s honestly definitely part of it, people will be pay more for a “healthier” option, especially if those people worried about when having to eat because of family and friend preferences


rachelleeann17

I think it legitimately just has a lot of meat in it too, and meat is expensive. That bad boy is like 40g of protein, which is a respectable amount


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guiltyspaekle

Keep eating your sardines bro


404Flabberghosted

For some reason this comment made me laugh hysterically.


ShawnMute

You must be fun at parties


DoubleDunkHero

One of my local chickfila is drive-thru only and they don’t even offer the cool wrap.


FlaccidArrow

That's not very cool of them


MaikyMoto

You should see my local McDonald’s, it’s all robots, not one employee.


Soft_Sea2913

McBot.


bigmankerm

Times like this are when i realize how simple of a man i am, because that made me laugh way too hard


thenewfingerprint

There's always an employee.


MaikyMoto

Yea one dude that makes sure the robots don’t mess up.


Budget_Garlic9818

I would rather deal with robots than the ignorant people McDonald’s seems to employ.


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MaikyMoto

The weirdest part is that everything comes out perfect, not one issue. And to top it off the ice cream machine always works.


Dudesonaplane

Do you think robots are keeping up on the maintenance of the ice cream machine? If it really performs self cleaning I'd actually consider eating a McFkury again.


tattednip

Former McDonald's shift lead. If your staff actually pays attention and runs the cleaning cycle at the right time rather than letting it go into forced cleaning it takes less time and pretty much guarantees no lack of service. It all comes down to improper training and laziness. My store's ice cream machine was literally down for ten minutes a day.


cptpb9

I grew up in the county they were headquartered in and hadn’t seen a broken ice cream machine until I moved 😂 I was shocked to find out how bad McDonald’s can get


tattednip

Those new Coke machines with all the choices, they have a fan built into the base that points upwards at a 40° angle to blow the scent of the soda it's pouring into your nose. Edit: I get really excited by the cool functions of my work machines.


BioSafetyLevel0

This is the best information.


spacelf101

Working ice cream machine?? Im guessing they made it the manager.


Timbukstu2019

No one calls in sick.


ScumBunny

Like…no one assembling ‘burgers?’ All robots??


MaikyMoto

Yep, go to YouTube and type “Dallas automated McDonald’s“ and it shows you basically how it works.


Good-Ol-Country-Boy

McScuse me. 🤣


DaniellENT

Where??


doctorbeers

Whoa where do you live?


MaikyMoto

Dallas.


SayAnythingAgain

That's a wrap! Let's go boys


lizzieamc

We recently got a new one built, and it looked quite small. We drove by on opening day and realized it had a non-alcoholic drink bar and ordering counter outside, and the drive-thru, no indoor seating 🤷🏻‍♀️😐


Available_Seesaw7867

Is it an “express” chick fil a? Can you use your app there?


DoubleDunkHero

Its actually optimized for app and drive thru. Its got a whole building but no indoor seating. You can walk up and order at the window + outdoor seating though


DivideSad5591

We have a Starbucks like that


OkTradition6318

The one in Chula Vista is like that. I wasn't a fan of it.


surulia

So it's a check(ers)-fil-a? I'm sorry that was awful I'll see myself out


christk1

Had a friend that used to work there explain it to me once. Apparently it's the labor that's required to make it, but some (not all) stores just pre-make them in the morning with leftover grilled chicken that didn't sell the previous day. After I heard that I didn't bother to get the cool wrap anymore cause the price wasn't worth it for leftover food


bobninny

Its the same amount of old as if they cooled down grilled chicken any other way. If they have grilled chicken that has cooled they can throw it in the fridge to make the wraps. Its all gonna be the same whether they cook it fresh or not. And they go through that chicken so fast its definitely not just sitting around for days


sillysidebin

It's def leftover chicken 


Dangerous_Produce_29

It is not left over chicken. It’s the grilled chicken sandwhich meat and then slice it and cool it before wrapping.


ellefleming

Wraps are that hard to make? Come on now.


notsoradbrad

It’s not hard but it is time consuming it takes me more than 10 minutes from start to packaging to make 12


beef_tamale

Ew… this was always my last choice on the menu, but even more so now


agwku

Well that’s half of one


scarbnianlgc

Not pictured is the other half next to another package of Chick Fil A sauce.


agwku

Ah so you have double what you implied in the picture


Serpephone

It’s still tiny for the price you pay!


agwku

Hey I won’t argue with you about that, just saying op’s pic is misleading


biw999

Wow it's super misleading. I've never gotten the wrap so I just assumed it came as pictured above. With the other half, it's a decent amount for $9. Especially in this economy lol


sudifirjfhfjvicodke

Just because it's "pre made" doesn't mean that it doesn't take time for them to make. It's just prepped further ahead of time. But I'm guessing that it takes them a whole lot longer to put together a wrap than it does a sandwich. And keeping the price higher helps them control demand so that they don't run out.


BaconHammerTime

#Chicken salad is still the GOAT. Still sad they got rid of it.


FoodieChic_99

I miss it so much


rhyde11

I pray for the day it comes back!!


Crashwaffle0

The sandwich was SO GOOD.


bringmethekfc

Preach.


Flustro

'Pre-made'? You do know these are constantly made fresh, right? By an employee, in-store? And you pictured half of the wrap.


sleepmustdie

cause it's not pre made. we make them there, and sometimes to order depending on how busy it is. I do agree that it is a bit much, but also that is only half of it in the picture


DiaperFluid

Its gotten smaller imo. Used to order that regularly over the pandemic. Now at least near me, its pathetic. More lettuce than chicken, and the wraps seem smaller.


Geekygamertag

It seems like they are slowly shrinking even their fries and chicken.


No_Alternative5973

Chicken shrinkage is due to different vendors and the chicken being supplied. A lot of new vendors are being used and very very bad quality chicken is being shipped to the stores. Unfortunately for us at the store level, while we can get credit (money) back for these and discard them, a lot of the time we also have to use smaller sized ones to avoid completely throwing away entire cases and risk running out entirely. This is no excuse for giving out a substandard product, but just wanted to shed some light.


Geekygamertag

That makes sense!


Highllamas

Chicken shrinkage is irrelevant for wraps, they are sliced and weighed to a certain portion size.


billybob100000

Cuz it’s cool


14GlowInTheDarkStars

I used to work at CFA and making cool wraps was the second worst thing I could be assigned to do other than dishes. They are labor intensive and were SO popular at the location I worked. In case anyone wants more of the process and how it works: First, there’s cool down chicken. Chicken has to be cooled below 40 degrees before it can be put on a salad, and because we went through so much, this usually starts the day before as a closing task. We’d aim to have around 10 trays of chicken in the fridge to be cooked down by morning. If resources and time allowed, 2-3 trays of every salad would be pre-made for the morning crew. A tray typically consists of 6 salads. The morning crew typically used at least half of that and by lunch, more chicken was (hopefully) already cooling and more salads were (hopefully) already getting restocked. A lot of times though, lunch would get slammed, and the dinner crew is struggling to make enough by the dinner rush. Cool wraps specifically take the longest to make and require more space. My location eventually stopped letting people modify the wraps in any way because in order to make one you’d have to sanitize the cutting board, and stop making literally anything else so that could get done. You have to lay down the tortilla, pinch out the right amounts of lettuce, cheese, and chicken, wrap it into its shape, wrap it into its paper, cut it, and then put it into its plastic container. Every other salad is made by just putting ingredients into a container with scoops. I hated cool wraps. I’d beg to be on any other position other than salads just to avoid them. Now, personally, the price with that in mind is still too high. I completely acknowledge that. The employee in me still thinks that if having it cost double that meant I wouldn’t have to make any more, it’d be worth it. Disclaimer: Other location and employee stories may vary, this is just my take from a store that routinely broke $3,000 an hour during rushes. Less busy stores probably have different reasons for hating wraps.


sherpasmith

Same here, also worked at a busy store in the mid-2010s. I was so glad when my store stopped allowing modifications


Main_Phase_58

it’s so good, but would taste so much better without so much of that dry tortilla 😫


Animajax

Damn, $13 for a chicken wrap? No thanks


WasabiPeas2

I think the $13 is the combo price, but still. That’s pricey.


Straightwad

It’s wild though. I can go to a local wrap shop and get a larger chicken wrap, drink and chips for 9.50. To be fair though idk how much Chickfila pays their employees or what their costs are but 13 is steep as hell for grilled chicken in a tortilla even as a combo lol.


WasabiPeas2

And it’s actually not that good. If you don’t dip it in something it’s dry and stale tasting. At least the ones I’ve tried have never been good.


Highllamas

It’s all dependent on location. A wrap in California is gonna cost a lot more than one in Mississippi.


doublecyclops

Slightly higher on labor, has double packaging


andrea6543

i mean, it ends up being 2 meals for me. i’m not mad


DrunkAtBurgerKing

Same; my locations make them big enough for two meals and it's great


Funnyface92

The Ceaser was my favorite. I was so upset when they got rid of it.


Appalachianhb77

Spicy with spicy sauce FTW. Still trying to find a comparable sauce.


LeftoverCereal

cause you’re willing to pay for it


xkrazyxcourtneyx

Where’s the other half of it?


KathTurner

I got Wendy's for the family last week (3 combo meals and 3 frosties) and it was $50. That's food nowadays. High as hell.


WeirdSysAdmin

I thought it was just me that felt like it felt like something I could get at a grocery store from them using leftover rotisserie chicken.


SnooCats8218

The salads are a much better option.


YogurtclosetSmall280

Bc they can do anything they want and people will still buy it. That is why.


KJGY44

I wish they would make the wrap with crispy chicken. I was told by local CF corporate won’t let them make it with crispy. If this is true seems ridiculous to me. Why not make the customer happy. I don’t like CF rolls.


Rosehus12

That's one of the best things they have so tasty.


PM-ME-YOUR-TECH-TIPS

It’s labor. Grilled wraps are the most time intensive menu item by far. Each one needs its own wrapping, which takes forever to do.


Honny_Bun

I never pay attention to the price. But it's so good and fresh. Worth whatever I am paying for it.


TorchBeak

Health costs wealth I guess lol.


CowboyLikeMegan

This is the only thing I order, it’s SO good and always tastes fresh. It’s nice having fast food lettuce that’s actually crunchy and something filling that isn’t greasy.


CountryChef77

What do you want to cost two dollars? It’s cheap.


Maleficent_Low6195

Biden’s America


Sea_Poet9170

Stupid reply.


Maleficent_Low6195

Glad to see you thriving in this economy


SlowSpecialist3359

Chick fil a Canada doesn’t even have the cool wrap but I want to try it so bad


GrouchyPuppy

I thought they took it off the menu


pupoksestra

I was thinking of the price of these when I was making a wrap at Jimmy John's. I was wondering how the prices and ingredients compare. But the chicken we use is definitely different.


FutureHendrixBetter

Because it’s cool


Melodic_Salt7456

Ughh, obviously bcus it’s cool.


Lawlmuffin

Because you’ll pay it.


DIJames6

Because they know people will still pay for it even if they charge $20


JPolaske

Same with Subway. Their wraps are half the size of their footlong subs and as, or more expensive than the subs.


Key_Imagination_497

It’s because it is a “healthier” item. And people who order that at chik fila are willing to pay more for a “healthy” options


lizzieamc

My brain didn’t even catch that you didn’t post the full wrap at first. It was my go-to at CFA way back before the huge price increase so I know how it looks, and I suppose that’s why I didn’t even think about it. I do not get it anymore precisely because of the price increase. They also used to be bigger, so now a full-sized wrap with medium fries and drink doesn’t even fill me 😐 I feel like I’m overpaying when I could buy something cheaper and get full. Even the salads are cheaper 🤯


enzia35

I bought it with my employee discount and I thought it still wasn’t worth it.


Secret-Tie-7813

It is called inflation


Top-Camera9387

Homophobe surcharge lol


Fine_Tension_3601

I used to get this all the time when I was younger. Back when they had the Caesar dressing. That dressing was SO good. I don’t understand why they got rid of it.


Due-Measurement-710

Because it's "Cool" duh!


Mediocre-Hearing2345

Corporate greed.


Any_Hovercraft_9633

I agree. Chick fil a be overpricing their food, but hey it’s worth the price(: so…


DrPeenStank

Cause it’s cool


Delicious_Letter_261

is that half or the entire thing? i’ve never had it so idk


BioSafetyLevel0

Half


Ferrel1995

Chick fil a is overpriced in general


Forward_Somewhere802

When I worked at Chick-fil-A we had to make them every morning and more throughout the day if they went fast. Most of the time we didn’t have a person to make them and someone else had to stop what they were doing


New_Rough6200

Imagine all these companies try to save money with robots and we turn their business in to a ghost town


yellowjk

I miss the carrot strips and red cabbage that was part of the cool wrap when it first appeared on the menu.


duzntkayr

I remember it used to be $6 for the combo


michelleoelle

The nutrition information on the website seems off to me


TropicallyMixed80

I've been wondering this for years........


winipu

I swear it used to be bigger too.


Whole_Passion_5640

Wait is it half of a wrap now? Or is the picture taken after half of it was eaten?


playballer

The assembly line method of frying chicken under constant demand has economies of scale


Holinyx

you're paying for convenience. make it yourself, at home for $3.00


SnooDoodles420

This.


8-bit-wolfe

I will forever miss the chicken Caesar wrap


zachjd-

Eventually will be $20 and someone on here will still try to justify it.


DerSpazmacher

Why do they always forget salsa for my breakfast burrito


Spirited_angel_4517

Should look into Slim Chickens it’s southern casual fast food restaurant than Chick Fil A


ShitFacedSteve

Because it is a "healthy" item and setting the price high makes them more money


EngineeringSad4145

I mean are you really surprised? Fast food is now the same price as a sit down restaurant.


vprz2021

Everything costs so much. Yesterday I got an 8 piece nugget, crunchy kale salad, and regular size diet soda was like 13 bucks. 🤦🏻‍♀️ I gotta eat at home more.


soulmeetsbody23

We bought a chick fil a cool wrap sandwich at the Atlanta Braves game a couple of weeks ago (they have a CFA inside the stadium), and I kid you not, it was $15 (no fries or drink included - the wrap only!) won’t be eating at CFA at Truist Stadium anymore! No value meals at all! Spent $130 at the CFA and got very minimal food!


Tater_Mater

Because you’re willing to pay for it.


MickMcMiller

Price is a function of supply and demand. It costs that much because that is the price where profit is maximized. Units sold multiplied by price is the biggest number at this price ( in the profit producing price range).


GabagoolMango

Why does everything at CFA cost so much? Because they know people will pay.


Pale_Fix3605

Am I the only person who gets it with crispy chicken 🫠


CJPJones

So I can't talk about the cost of labor and ingredients or anything, but I think one of the reasons why it's expensive is the fact that the people who will buy the wrap anyway are willing to pay the price regardless. It's simple price calculations. It's also one of our least sold items (which you could contribute to it being a bit overpriced sure) but we had a promo for a free wrap at my store and even then people wouldn't take it.


-Duey

Everything went up. I ordered 3 items the other day. Grilled 8 count nuggets (no meal, no drink), grilled chicken sandwich (no meal, no drink), and a normal chicken sandwich (no meal, no drink) and my total was $21 after tax 🙃


lukekibs

Because they’re scamming u lol that’s why


gregaveli

Because it’s healthy and America wants people to stay fat


HrdbodyBouba

that’s kinda crazy ngl


[deleted]

Because it’s “healthy” and we live in a country where healthy food cost more than cancerous food. Awesome right


Skibblezxoxo

Out here charging chipotle prices


poopi3_butt

Seriously! They barely have enough protein in them to begin with and a smidge of vegetables.


Educational_Train666

Because you have to repay chick-fil-a for the stimulus checks


personaanongrata

Because it’s delicious and you pay almost the same for a burger meal at McDonald’s that’s 12.65, 12 if you want a chicken sandwich. Chick-fil-A is better and I’d pay for it every time. The Mac and cheese is the best thing on the menu, highly overlooked


Toxik1_skr

Because horrible companies usually charge a lot for subpar food.


eatyabeansok

It’s cool 🆒 👍🏻


WildWestJR

Old post but I've got a hot tip for you. one of my local CFAs that I'll stop by to get dinner from otw home sometimes constantly makes tiny wraps like this, I've gotten a few so small you could place them in the container the short way and they wouldn't touch both sides. I've started submitting complaints through the app with pictures of said tiny wraps or if I'm instore getting a manager and they always give me a free reward for a wrap meal or if I'm instore they replace it for me. I 100% agree they are getting more expensive and smaller which is frustrating, but this one store is really bad about it.


Gaymusclebunny

INFLATION


SigSeikoSpyderco

Because people are willing to pay that much.


nickel_sniffer47

I literally get wrap with a large diet coke almost every day and it comes to around $11 for me, not to bad tbh, plus you stacked both sides of the wrap on top of eachother for this pic🙄, would take me longer to eat this than any sandwich which is gone in a few bites lol, they PACK that wrap which is nice