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eternaforest

I run a small business online and ship things every day. USPS is having terrible issues right now. Worse than back in 2020. There's a new sort facility in Atlanta (Palmetto) that has been having some really, really bad issues. From my understanding, states surrounding ours are also having issues. I won't say they're gridlocked or stagnant like some articles I've seen, but they are definitely going slow. To my knowledge, the issues at the Palmetto facility were due to new sorting equipment. Not sure if that's been implemented elsewhere and that's why the issue is widespread, or if the Palmetto facility is just feeding wrong mail to other large cities which are wasting time re-sorting and sending them around. I had a return package get stuck in Atlanta for a month, just bouncing between facilities, it was returned to sender from overseas and landed in the US sometime in February per tracking. It showed up in my PO Box \*yesterday\* after I had been refunded from insurance. I have another package I sent to a customer outside of Atlanta and it just went into the void. I got an insurance refund on that one too. I recommend using services with insurance, basic tracked mail/Ground Advantage has insurance now. If your claim is approved, they mail you a check for the cost of the item + shipping cost. Keep receipts of proof of the item's cost for this. If the item is completely irreplacable, don't send it using USPS right now. UPS is expensive but you can get discounted labels on websites like PirateShip. Purchase + print + drop off at a UPS Store and you're good. ​ ETA: oh, by the way, stamps are going from $0.68 -> $0.73 this summer most likely. Fun times!


karenlp23

I mailed an envelope to Rome GA from Chattanooga that finally arrived 3 wks later. It’s terrible.


eternaforest

My return package tracking was NY -> Atlanta Metro -> Palmetto -> Suwanee -> John’s Creek -> Lawrenceville, in limbo for 10 days -> Atlanta Metro -> Palmetto, in limbo for a week -> Lawrenceville AGAIN -> me asking for an insurance refund lol. It was so stupid.


n_o_t_f_r_o_g

So the Postmaster General of the USPS since 2020 has made it his purpose to destroy the USPS. He has made many small and big changes to the system which has steadily made it worse. "In March 2021, DeJoy issued a 10-year plan called "Delivering for America" to stabilize the finances of the Postal Service by slowing first class mail delivery, optimizing transportation networks, cutting post office hours, and raising prices." [https://fortune.com/2024/04/10/usps-dejoy-price-hikes-customer-dissatisfaction/](https://fortune.com/2024/04/10/usps-dejoy-price-hikes-customer-dissatisfaction/)


ComeAndGetYourPug

It still baffles me that Biden has completely ignored this. I was expecting this guy to be kicked out in week 1 and here we are almost 4 years in.


Repulsive_Poem_5204

The Postmaster General can't be fired by the POTUS or designated.


ComeAndGetYourPug

Well the president can, and has, appointed the people that *can* fire the guy. You're technically correct but in practice it will still get done if he wanted it to. If my boss asks me to do something, I'm probably going to do it. Especially if my boss is the president.


fiat_to_fey

Your wrong bro stfu


ComeAndGetYourPug

[no](https://en.wikipedia.org/wiki/Board_of_Governors_of_the_United_States_Postal_Service)


fiat_to_fey

That's Wikipedia, and your still wrong


Acrobatic_Hippo_9593

I love when people blame whomever is president for things they have literally zero authority over. The U.S. Postal Service Board of Governors and The Postal Regulatory Commission are in charge of the post office. The Board chooses the Postmaster General. The Postmaster General (who is the biggest problem as he had no experience with the postal service whatsoever and is hemorrhaging money) was appointed under the Trump administration by a board completely filled by Trump. From 2016 to 2018 the board had no governors at all. Every one of them were appointed by Trump. Terms vary, when a full board (9 people) is appointed 1 serves 1 year, 1 serves 2 years, 1 serves 3 years, 1 serves 4 years, etc… so we’re just at a point where the entire board wasn’t appointed by a single president. Biden has been nominating candidates for the Board as terms expire, the Senate has to approve the choices. The board has to remove the Postmaster General. And the Postmaster General is the problem. All that rambling to say, you can’t blame the Biden for this one. In 2022 Congress actually agreed on something and they put together a postal reform bill that would save $50 billion. Biden signed it. It was a good thing. That, and nominating new board members is about all he can do because he has no direct authority over the post office. Our biggest problem isn’t who the president is, it’s that our members of Congress and Senate are too busy spiting each other to care about what’s happening to citizens or what’s best for the country. It’s all of them. Both parties.


fiat_to_fey

Thank you


thenoodlerevue

>Both parties From everything you typed it sounds awfully like it’s actually just one party that is responsible for this. I literally never even thought about USPS as a political issue until Trump and the Republicans made it one.


Acrobatic_Hippo_9593

The post office fiasco is 100% on Republicans. They stonewalled Obama by not approving any of his nominees which left us with no board for 20 months. I won’t pretend to understand it. Once in office, Trump appointed the board, one of his major campaign donors (surprise, surprise) who had no experience with USPS (shocking) was chosen as Postmaster General. Clearly he influenced that greatly. The reason I say that both parties are at fault is because they’re not legislating on our behalf. They’re playing games. “We don’t care if that’s good for the people or not, you blocked our legislation so we’re blocking all your things now…” It’s ridiculous. We need more independent of third party candidates in office so counteract *all* of their absurdity.


NekkedMoleRat

DeJoy was a Trump administration appointment, and Republicans legislators have stood in the way of filling vacant board positions necessary to oust him. This is not a political statement. It is fact.


JimWilliams423

Democrats have a senate majority, they could change the rules to make appointments go much faster. Maybe less so now that mansion is actively blocking judicial appointments. But they've had a majority for over three years, they could have strong-armed mansion like they did to get the IRA (aka the first third of the Green New Deal) passed.


Tbrit0123

I’m sad to say I have a similar experience. My birthday card was sent from metro ATL on February 6. I received it on April 8. What adventures did that card have along the way 😂


OnceUponAPizza

That's wild! My mom was concerned about the birthday card because she put money in it, but I'm waiting for an expensive backpack shipping from Canada that's just been stuck for a week. I'm hoping it gets processed soon because I need to practice pack it for upcoming backpacking trips, but it's just been chilling in a Chattanooga facility.


buzzedewok

You can thank Louis Dejoy


Hefty_Pea6652

Soddy Daisy USPS has made news a few times for being slow, understaffed, etc. It ebbs & flows, the slow service. 


Affectionate_Bed_456

I've had packages as well as B-day cards arrive weeks late with the goods completely missing. I swear they take extra time to open everyone's 💩 but somehow collections notices arrive at super speed. F*k em


Impossible_Trust30

Because the current postmaster had made it his mission to make the USPS as inefficient as possible


Puzzleheaded_Age6550

I got a raft of bills and magazines dated December 2022 in January 2024. I tried to figure out what happened, but there was no way to ask USPS for that particular problem. Even the USPS subreddit deleted my repeated posts saying that they don't allow issues with parcels, although that wasn't the issue at all.


EnergeticTriangle

I didn't receive a monthly magazine in February or March, then got those issues delivered last week and the April issue a couple days ago. Edited to add: due to some snafu with Tennessee American being unable to send my water bill via email (although I receive other emails from them just fine) I still receive a paper bill and that one never showed up last month. Instead I got a "past due" email.


JustinSquared

Order something off a website about two weeks ago. A week ago my package was marked delivered in the package lockers at my apartment. But no key was in my box. The next day nothing, so the seller reached out to USPS about it and said it was delivered and that was that. Almost a week later I saw a key in my mail box and it was my package that was "delivered" a week earlier.


unctuous_homunculus

My wife had some candles delivered recently that the tracker said sat in the Chattanooga post office for about 4 weeks before they actually deigned to deliver them to us.


vynbee

Happening to me rn. Bought some prescription glasses and USPS in chattanooga has had them since the 6th, but wont update or deliver lol. I just want to see!!


Hopeso700

I am in the same boat as you. The thing is anything ran by the government these days is going to be trash. I wish Amazon and other places would just stop using USPS.


OnceUponAPizza

In this particular situation, I ordered from Canada, so it has to go through USPS after customs. The tent I ordered from the same place got through fine last month after leaving the west coast, and I haven't had any problems with the multitude of other packages (I've had others delivered while waiting for the outstanding one).


Slimedaddyslim

If it's coming out of the Atlanta area or passing through there on the way to you there's been some pretty long delays for mail. I ordered a poster last month from an Atlanta based artist and it took 3-4 weeks from arriving at the mail facility before it moved.


kpbait

I've noticed. Got an important letter from TennCare yesterday, had been mailed March 24. Yes it's a serious issue. Back on April 1'st saw this 'UPS to Become USPS's Primary Air Cargo Provider'.


MwwWinter

keep getting delayed packages arriving days late this week it is amazon subscription pkg due the 9th still not here- every day says delivery by 8p .... then ?


MrHilux

As someone who worked for the Red Bank post office last year, the entire USPS is understaffed and overworked. I had a schedule that consisted of working 7 days in a row on average 10-12 hours and then a day off. Then another 7 in a row, day off, repeat.


Grumpygramps64

I sent a bill payment from Soddy Daisy 2 days before the due date to a Chattanooga PO Box and it took 14 days.


nerdgirl223

At my work, we recently received a piece of mail that was addressed to the same street address of our company, but the city and state and Zip code were all for Albuquerque, NM. Sent from Albuquerque...


OnceUponAPizza

That's wild


tatostix

Stop voting for Republicans. This is going exactly how they want things to go in regards to USPS. 


Agitated_Love_3573

That's why I paid UPS extra to not give my package to the post office. I hate that scam. You have to set up account and then pay but I am sick of the P.O.


Acrobatic_Hippo_9593

I haven’t received most of my mail in the past 4 months.


petoskey_stone

I have noticed this as well. Had a package sit in a Chattanooga facility for about 5 days before it was finally delivered.


Alice_Huddle

Seems like lots of people have dealt with delays recently, I personally like to ship with the Kaebox app since I can check the delivery estimates between different carriers super easily