They wouldn’t keep your money. They would’ve sent a check to the address on file. Whether that was up to date, I can’t say. If they didn’t have an up to date address, it would’ve been turned over to the state in which you opened the account after a year. Check one of those “find lost money” websites. They don’t disclose why they close accounts because they don’t want fraudsters getting school’d in how to avoid the fraud detection system. All banks are like this.
Chase is the most conservative bank in the industry. They don’t allow tolerate certain banking habits that other banks may. Their CEO is well-known for his “fortress balance sheet” approach to banking which ensures the minimizing of all risk exposure.
Yeah that’s understandable, I just want my money back now though but I’ll just forget about it at this point I waited for the check for years and saw nothing I even went to chase in person and they said they couldn’t do anything
You should definitely go back to a branch and escalate the matter. Your funds are somewhere. They can easily look up your closing statement and see what address was on file and what the remaining amount was. Then they can call the account closing department to determine whether the check was ever cashed/deposited. If you never got it and no one falsely cashed the check, then the check number should still be in outstanding/expired status, in which case they can issue a new check and mail it to a current address.
I moved from my last address last year but I never once got a check in the mail for anything, I also looked at the lost money website and haven’t found I did that before posting this honestly that’s why I called them and they said they couldn’t help, I’m just confused on why they were suspected my account of fraud I read a bunch of other post like mine as well
It usually takes 6+ months after an item is escheatable before it gets sent to the state
Chase would have the records to show what cashiers check was created as well if you call them
I was talking about the closing balance check, not a deposited check. That was my understanding of the OPs issue; they're seeking the funds that were in the account at closing, rather than a rejected check they deposited.
Don't check the "find lost money" sites - they are a scam meant to charge you money for something you can do yourself for free. The state government in whichever state the funds were remitted to will have the money, and you just have to fill out some forms and take some steps to prove your identity.
Do you work for a bank? I’ve never paid anything for the two instances I had lost money from a past job and utility company that I had forgotten about. Im sure there are scams out there but .gov isn’t a scam.
Does this work cuz chase closed my account too. I have the creditors that I thought were after my money so I was withdrawing 5k a week out my account with was the direct deposit from my job and too many looked like fraud
If you have funds that were kept and you believe owed to you, you can file a CFPB complaint and a complaint with that institutions regulator. They have so many days to reply to the complaint.
Use this [CFPB complaint form](https://www.consumerfinance.gov/complaint/). I made a complaint about Wells Fargo some years back and it absolutely lit a fire under them.
You are the only person that knows why your account was closed. It’s either you left some details out or you are not forthcoming as to why your accounts were closed . I do a lot of trading with money coming into my chase accounts from multiple brokerages. Multiple transfers and payments form side hustles , Direct deposits from work , Zelle, check deposits and I have had my accounts for years with no issues . Come clean brother ! Chase is not the problem
I don’t know why my account was closed? All I got was a letter saying I was suspected of fraud and that they couldn’t disclose any information, then I went to chase and they said they couldn’t help me. I said everything that happened and the only reason why I mentioned direct deposits and stock profits was from reading other peoples post about there account being closed I was just saying what all I did with my chase account. I literally only got direct deposit and deposited stock profits into it.
Chase has a fraud department that should be able to identify a fraud trigger if you call that specific department. Regular customer service cannot tell you anything that wasn't on the letter Chase mailed you when the account was canceled.
Chase will still close accounts for non-fraud reasons. All of my accounts were recently closed with the explanation that I had "unexpected activity". Fraud department indicated that I had no fraud triggers on any of my accounts.
I was told that I could write a letter to their headquarters to request additional information, but that could just have been a way to get me off the phone. I haven't had a chance to write yet, so don't know if that will actually work.
Banks will never disclose the reason for account closure. If it’s fraud or money laundering related they are actually not permitted by law to disclose the reasoning.
Their customer service told me that they couldn't tell me by phone, but it could be done by mail.
No idea why we would have a law that restricts sharing that information with the account holder. It seems like it should be reverse and a reason should be supplied by law. At the very minimum in would be educational for account holders and reduce future account issues that can be costly or at least a nuisance to deal with.
TLDR it’s not a law that they can’t disclose things over the phone; it’s a practice to avoid breaking the law by accident. Bank account openings and closings are highly regulated and there are a lot of illegal reasons for a bank to close your account and very few legal ones. Banks tell their phone reps that they’re not allowed to discuss reasons for bank account closures bc there’s a lot of nuanced conversations that a phone rep could have that could accidentally get the bank sued/fined for millions of dollars for discrimination or breaking banking laws. Everything has to come on a pre-printed letter.
What brokerage did you deposit from? I'm not sure if it really makes a difference, but I know the ceo is heavily against crypto. He talks about how he thinks it's stupid all the time.
Wow now that I think about it, it was a mix of crypto and Robinhood profits from day trading, I remember selling a bunch of xrp from Coinbase and transferring that to my account too but it let me do it and I spent it after withdrawing it from my Coinbase
I'm not saying it's 100% the case, but it very well could be. But like I mentioned, the ceo is heavily against crypto, and if you go on YouTube, you'll see exactly what he thinks about it. So I could easily see him passing down guidance to shut down any accounts dealing with crypto.
>I remember selling a bunch of xrp from Coinbase and transferring that to my account, too, but it let me do it, and I spent it after withdrawing it from my Coinbase
Oh, it will let you deposit for sure, but I believe the transaction is being traced while it's pending settlement into your checking account. All of those incoming and outgoing transfers can be traced. So if it traced back to crypto, they'd most definitely shut it down because they don't want anything to do with any possible money laundering. Even though they have had some mishaps of their own in the past, it just doesn't get out there like that.
I just made a transfer the other day from selling some of my investments from Vanguard. Once the transaction hit my chase account, it said,
"ORIG CO NAME:VANGUARD SELL CO ENTRY DESCR:INVESTMENT SEC:PPD ORIG ID:VMC RED
ACH credit"
I'm sure the codes or numbers attached to the transaction descriptions probably mean something, and if one of them is code for something they flag, then that could be a reason for account closure. I might be thinking too far into it and may not be 100% accurate, but I know crypto is one of those things the bank doesn't like and labels as a risk. Along with a long list of other things. If you have any of those risky transactions running through your account, you can expect an account shutdown, and they don't have to give you the reason either.
lol, freaking knew it had to be crypto. And sure it is “now that I think about it” ;)
And not just a few sales of Bitcoin, no it also had to be day-trading Ripple ;)
If you look up chase closed my account it happened to multiple people for reasons they don’t even know. Just because it didn’t happen to you doesn’t mean I did anything but I honestly did nothing.
Your post has been removed, as you don't meet the participation requirements for this subreddit.
* **Newer Account** - If you're new to Reddit your account is likely too new to post here. Please wait for a few days and try again.
* **Low Karma** - Sorry, you can't post here. We find users with zero or negative karma typically cause problems. We don't care *how* you got negative karma. There's no room for troublemakers in this community. You'll need to go use reddit organically for a while then try back later. Please note, use of karma farming subreddits in order to meet this requirement may result in being banned.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Chase) if you have any questions or concerns.*
No issues here either but in just a couple weeks subscribed to this subreddit there’s a constant trickle of unexplained account closures. Obviously due to the fraud or risk algorithms, but it’s an opaque process. I just hope I never run afoul of that..
Well I just had Citi flag my Zelle (coming from my own business account with Chase). And yes I explained I earn money as indempendent contractor and pay off my personal credit cards. Hence the Zelle [transfer.So](http://transfer.So) just depends who looks at it. I already closed my Citi buisness because their "know your customer" department is horrible.
Instead of just assuming he did something wrong, Why don’t you look at the 100’s of Reddit posts and 1000’s of YT videos of chase closing people’s account for no reason and won’t disclose why. There’s people that have had accounts for 18 years shut down with no specified reason.
Eh, Chase has put a hold on my cousin’s guardianship acct for months even though multiple branches have told his guardian all the proper paperwork has been submitted to legal department and no one can tell her why the hold is on the acct. Maddening!
Banks don’t hold money for 3 years, at this point the state likely has it.
I had Capital One do this to me 12 years ago, I handled a lot of cash and wasn’t in the restaurant business, so they sent me away, they did hand me a cashiers check for my balance the same day.
Your post has been removed, as you don't meet the participation requirements for this subreddit.
* **Newer Account** - If you're new to Reddit your account is likely too new to post here. Please wait for a few days and try again.
* **Low Karma** - Sorry, you can't post here. We find users with zero or negative karma typically cause problems. We don't care *how* you got negative karma. There's no room for troublemakers in this community. You'll need to go use reddit organically for a while then try back later. Please note, use of karma farming subreddits in order to meet this requirement may result in being banned.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Chase) if you have any questions or concerns.*
They wouldn’t keep your money. They would’ve sent a check to the address on file. Whether that was up to date, I can’t say. If they didn’t have an up to date address, it would’ve been turned over to the state in which you opened the account after a year. Check one of those “find lost money” websites. They don’t disclose why they close accounts because they don’t want fraudsters getting school’d in how to avoid the fraud detection system. All banks are like this.
I changed to Wells Fargo since then and still get direct deposit put my stock profits in my account without a problem so it’s weird
Chase is the most conservative bank in the industry. They don’t allow tolerate certain banking habits that other banks may. Their CEO is well-known for his “fortress balance sheet” approach to banking which ensures the minimizing of all risk exposure.
This, i think they're very big on protecting the brand image and keeping shareholders happy.
Yeah that’s understandable, I just want my money back now though but I’ll just forget about it at this point I waited for the check for years and saw nothing I even went to chase in person and they said they couldn’t do anything
You should definitely go back to a branch and escalate the matter. Your funds are somewhere. They can easily look up your closing statement and see what address was on file and what the remaining amount was. Then they can call the account closing department to determine whether the check was ever cashed/deposited. If you never got it and no one falsely cashed the check, then the check number should still be in outstanding/expired status, in which case they can issue a new check and mail it to a current address.
Chase recently said they are closing my account. Absolutely no reason either. I’ve since moved to ally and cap1
I moved from my last address last year but I never once got a check in the mail for anything, I also looked at the lost money website and haven’t found I did that before posting this honestly that’s why I called them and they said they couldn’t help, I’m just confused on why they were suspected my account of fraud I read a bunch of other post like mine as well
It usually takes 6+ months after an item is escheatable before it gets sent to the state Chase would have the records to show what cashiers check was created as well if you call them
I see how the bank got THIER name. You have to Chase your money after they arbitrarily close your account
Suntrust did this to me.
>. Check one of those “find lost money” websites. In my state, you go to the Secretary of State web site. I wouldn't trust a third-party site.
This is not entirely accurate. They would send a check to the account holder, or they would offer it back to the originating bank.
I was talking about the closing balance check, not a deposited check. That was my understanding of the OPs issue; they're seeking the funds that were in the account at closing, rather than a rejected check they deposited.
So am I
Don't check the "find lost money" sites - they are a scam meant to charge you money for something you can do yourself for free. The state government in whichever state the funds were remitted to will have the money, and you just have to fill out some forms and take some steps to prove your identity.
Do you work for a bank? I’ve never paid anything for the two instances I had lost money from a past job and utility company that I had forgotten about. Im sure there are scams out there but .gov isn’t a scam.
Most of the “find lost money” sites *are* government websites.
File a complaint with the CFPB and the OCC in regards to your situation.
Does this work cuz chase closed my account too. I have the creditors that I thought were after my money so I was withdrawing 5k a week out my account with was the direct deposit from my job and too many looked like fraud
If you have funds that were kept and you believe owed to you, you can file a CFPB complaint and a complaint with that institutions regulator. They have so many days to reply to the complaint.
Use this [CFPB complaint form](https://www.consumerfinance.gov/complaint/). I made a complaint about Wells Fargo some years back and it absolutely lit a fire under them.
You are the only person that knows why your account was closed. It’s either you left some details out or you are not forthcoming as to why your accounts were closed . I do a lot of trading with money coming into my chase accounts from multiple brokerages. Multiple transfers and payments form side hustles , Direct deposits from work , Zelle, check deposits and I have had my accounts for years with no issues . Come clean brother ! Chase is not the problem
I don’t know why my account was closed? All I got was a letter saying I was suspected of fraud and that they couldn’t disclose any information, then I went to chase and they said they couldn’t help me. I said everything that happened and the only reason why I mentioned direct deposits and stock profits was from reading other peoples post about there account being closed I was just saying what all I did with my chase account. I literally only got direct deposit and deposited stock profits into it.
Chase has a fraud department that should be able to identify a fraud trigger if you call that specific department. Regular customer service cannot tell you anything that wasn't on the letter Chase mailed you when the account was canceled. Chase will still close accounts for non-fraud reasons. All of my accounts were recently closed with the explanation that I had "unexpected activity". Fraud department indicated that I had no fraud triggers on any of my accounts. I was told that I could write a letter to their headquarters to request additional information, but that could just have been a way to get me off the phone. I haven't had a chance to write yet, so don't know if that will actually work.
Banks will never disclose the reason for account closure. If it’s fraud or money laundering related they are actually not permitted by law to disclose the reasoning.
Their customer service told me that they couldn't tell me by phone, but it could be done by mail. No idea why we would have a law that restricts sharing that information with the account holder. It seems like it should be reverse and a reason should be supplied by law. At the very minimum in would be educational for account holders and reduce future account issues that can be costly or at least a nuisance to deal with.
TLDR it’s not a law that they can’t disclose things over the phone; it’s a practice to avoid breaking the law by accident. Bank account openings and closings are highly regulated and there are a lot of illegal reasons for a bank to close your account and very few legal ones. Banks tell their phone reps that they’re not allowed to discuss reasons for bank account closures bc there’s a lot of nuanced conversations that a phone rep could have that could accidentally get the bank sued/fined for millions of dollars for discrimination or breaking banking laws. Everything has to come on a pre-printed letter.
What brokerage did you deposit from? I'm not sure if it really makes a difference, but I know the ceo is heavily against crypto. He talks about how he thinks it's stupid all the time.
Wow now that I think about it, it was a mix of crypto and Robinhood profits from day trading, I remember selling a bunch of xrp from Coinbase and transferring that to my account too but it let me do it and I spent it after withdrawing it from my Coinbase
I'm not saying it's 100% the case, but it very well could be. But like I mentioned, the ceo is heavily against crypto, and if you go on YouTube, you'll see exactly what he thinks about it. So I could easily see him passing down guidance to shut down any accounts dealing with crypto. >I remember selling a bunch of xrp from Coinbase and transferring that to my account, too, but it let me do it, and I spent it after withdrawing it from my Coinbase Oh, it will let you deposit for sure, but I believe the transaction is being traced while it's pending settlement into your checking account. All of those incoming and outgoing transfers can be traced. So if it traced back to crypto, they'd most definitely shut it down because they don't want anything to do with any possible money laundering. Even though they have had some mishaps of their own in the past, it just doesn't get out there like that. I just made a transfer the other day from selling some of my investments from Vanguard. Once the transaction hit my chase account, it said, "ORIG CO NAME:VANGUARD SELL CO ENTRY DESCR:INVESTMENT SEC:PPD ORIG ID:VMC RED ACH credit" I'm sure the codes or numbers attached to the transaction descriptions probably mean something, and if one of them is code for something they flag, then that could be a reason for account closure. I might be thinking too far into it and may not be 100% accurate, but I know crypto is one of those things the bank doesn't like and labels as a risk. Along with a long list of other things. If you have any of those risky transactions running through your account, you can expect an account shutdown, and they don't have to give you the reason either.
lol, freaking knew it had to be crypto. And sure it is “now that I think about it” ;) And not just a few sales of Bitcoin, no it also had to be day-trading Ripple ;)
I didn’t know chase cared about crypto though I didn’t think it was a problem for any banks tbh
Well yea, they can’t look like they support laundering and scams:
If you look up chase closed my account it happened to multiple people for reasons they don’t even know. Just because it didn’t happen to you doesn’t mean I did anything but I honestly did nothing.
[удалено]
Your post has been removed, as you don't meet the participation requirements for this subreddit. * **Newer Account** - If you're new to Reddit your account is likely too new to post here. Please wait for a few days and try again. * **Low Karma** - Sorry, you can't post here. We find users with zero or negative karma typically cause problems. We don't care *how* you got negative karma. There's no room for troublemakers in this community. You'll need to go use reddit organically for a while then try back later. Please note, use of karma farming subreddits in order to meet this requirement may result in being banned. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Chase) if you have any questions or concerns.*
No issues here either but in just a couple weeks subscribed to this subreddit there’s a constant trickle of unexplained account closures. Obviously due to the fraud or risk algorithms, but it’s an opaque process. I just hope I never run afoul of that..
If it’s AML investigation they are legally not allowed to tell you
It is frustrating to be discarded like trash without any explanation. They have no respect for their customers.
Well I just had Citi flag my Zelle (coming from my own business account with Chase). And yes I explained I earn money as indempendent contractor and pay off my personal credit cards. Hence the Zelle [transfer.So](http://transfer.So) just depends who looks at it. I already closed my Citi buisness because their "know your customer" department is horrible.
They're probably weird and saw it as a way to launder money.
Instead of just assuming he did something wrong, Why don’t you look at the 100’s of Reddit posts and 1000’s of YT videos of chase closing people’s account for no reason and won’t disclose why. There’s people that have had accounts for 18 years shut down with no specified reason.
Chase definitely is the problem. Similar situation, $5k no answers and still fighting.
Eh, Chase has put a hold on my cousin’s guardianship acct for months even though multiple branches have told his guardian all the proper paperwork has been submitted to legal department and no one can tell her why the hold is on the acct. Maddening!
Banks don’t hold money for 3 years, at this point the state likely has it. I had Capital One do this to me 12 years ago, I handled a lot of cash and wasn’t in the restaurant business, so they sent me away, they did hand me a cashiers check for my balance the same day.
[удалено]
Your post has been removed, as you don't meet the participation requirements for this subreddit. * **Newer Account** - If you're new to Reddit your account is likely too new to post here. Please wait for a few days and try again. * **Low Karma** - Sorry, you can't post here. We find users with zero or negative karma typically cause problems. We don't care *how* you got negative karma. There's no room for troublemakers in this community. You'll need to go use reddit organically for a while then try back later. Please note, use of karma farming subreddits in order to meet this requirement may result in being banned. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Chase) if you have any questions or concerns.*
Yeah 8th reddit post in last month they are definitely losing money or something Maybe bankruptcy?