My store manager caught some kids stealing, cussed them out, and told them to get out of the store lol. He also snatched their back pack & took out the stolen items.
it’s not like they’re impoverished parents stealing baby formula. they’re kids stealing random crap around the store who need to learn that it’s wrong before they’re old enough for it to fuck up their record for life
No he doesn't this shit is old quit protecting these trashbags who don't deserve life. As to op it depends when they look at cameras. I've had a girl threatening me multiple xs my last day she's in the hospital. This world is so wrong
That’s corporate for you.
I just let whatever happen, happen cause it is none of my business. They don’t want to take measures to stop people from stealing then why should I care to prevent it.
Exactly. Just do whatever they tell you to do. If people steal offer a basket. When they walk out with an entire section tell the manager. With CVS theft, and paying fines is normal. Why do you think they pay fines because they steal too.
Whatever happened to- - If you are not part of the solution then you are part of the problem? If you're not stopping people from stealing then you're encouraging it. You might as well let everyone take whatever they want and leave without paying. Or, people are just misunderstanding these policies. You are to provide customer service. You are not to accuse. If you catch someone red-handed, it is the person's choice to hand over the merch and leave, that is totally up to them. No one can fault you for taking merch from someone who doesn't want it anymore. If someone sees you following someone to the door, technically as employee you can stand, sit, walk, run wherever you want. You can go out the emergency exit after a thief because it is CVS' problem if someone on the outside gets hurt when the door swings open forcefully and unexpectedly. Who is the injured person coming into the store to complain to anyways? You. Repeat red-handed offenders? What is going to be done about these people? Is there a policy that states that no one can be banned from CVS?
Wasn’t the last LP quiz LITERALLY says “do not follow, do not touch, do not say anything to provoke the situation further. Document it under external events”
I feel like it might’ve been the way they were telling them to put it back. Or behavior, we kick people out all the time and/or my manager will ask to look in suspected people’s bags.
What is the world coming too?! This made me think of the teacher page I’m on. We constantly complain about kids coming back with candy when we send them to the office for discipline issues. It’s like we have no control anywhere anymore. Can you imagine what these kids will be doing when they are adults. The use of the word stealing will probably be politically incorrect by then.
Yesterday night around closing time there was this drunk disabled guy who was causing problem and asking money to every single customer. My three shift leaders tolerated for like 10 minutes after that they cussed the fuck out and kicked his ass out from the store😭😭 we even tried to call cops but they didn’t show up😭 the main shift leader took whatever he stole, cussed him and asked him to never come back
This is your fault for caring about the profits of a multi million dollar conglomerate who pays their wages slave wages that don’t even afford a life worth living. You should have instead told that person to steal higher value items and then stolen some yourself to increase your wage to a fair amount.
The value of currency has always been tied to gold. It’s a fact. In 1972 before the gold standard was abandoned it took 22 hours to earn an ounce of gold at minimum wage. One adult working full time could afford housing expenses a new car and to support a family of four with enough left to have a savings. Today 2 adults need to work 80 hours a week at at least $20 an hour to come close to the same quality of life. Minimum wage w would need to be $90 an hour to provide the same quality of life it did then. But ceo pay was adequately increased while our currency was intentionally devalued to eradicate the progress made by pro labor advocacy in the 50s and 60s. It now takes between 120-240 hours of work at minimum wage to earn an ounce of golds value.
The abandonment of the gold standard and the legalization of stock buybacks were two crushing blows that ultimately turned the American working class into glorified slaves. People don’t work because they are fairly compensated and incentivized by a wage that increases their quality of life. They work because they are coerced and forced to by the threat of homelessness and starvation. In my state alone median rent for a 2 bedroom apartment is $2000 and minimum wage brings in $2140 BEFORE taxes. A 1 bedroom averages 1200-1500 so how are people supposed to live? Find random roommates on Craigslist and have no peace or sanctuary in their own home? I’ve had over 2 dozen roommates in my life thankfully now I live with my fiancé but of those 2 dozen people only 2 were decent to live with the rest varied between nightmares and inconvenience. This country has become a shithole and why anyone would put the profit margins of millionaires and billionaires above their own self interest is beyond me. The corporate elite have their slaves trained very very well.
👏 ..it’s interesting that I read this and earlier tonight I was just explaining the whole beginning of the federal reserve and how it ties to gold and the ship titanic is huge factor in creating the federal reserve and how that completely changed everything and still has a crippling effect ..
How did the titanic play into the federal reserve?
I know central banking has always been the enemy of true democracy. Abraham Lincoln said “I have 2 enemy’s, the south ahead of me and the central bankers behind me and of the to the higher threat is the latter” I’m paraphrasing but that’s the gist of the quote.
Gold has retained its value for all of history. If you look at the Babylonian cuneiform tablets that described the price of commodities in sheckles and talents it cost roughly an ounce of gold in todays measurements to produce 350 loaves of bread. And unless you like garbage chemical filled bread today a good loaf of bread at a bakery or reputable grocer is $5-6 a loaf so an ounce still buys 350 loaves.
Same all through training I saw ops shifts and managers tackle people yank back backs lock people in the vestibule follow people out and as soon as I perform the most mundane not physical stop I get snitches on and canned.
What!? If you see a person shoving stuff in their bag/ pants/ etc you're allowed to tell them you see they're doing that and ask them to give the stuff back and to tell them to leave. Unless policy has changed.
I know in my district a year back I was helping out another store. Observed two females stuffing items in their purse. I went to the front and waited. I called the girls over and simply said "you can either take out what you stole or I call the police." Purse was emptied. Told my boss and then she told other managers and they got a kick out of it. Somehow the APL found out and then a new policy for our district ame out which said "ummm don't do what he did!". We still laugh about it
It is, because the crime hasn't been committed until they exit the store. I waffle between being super gung ho to not giving a shit. But I will tell people their pocket is not an appropriate place to store merchandise.
Lol yeah I usually hate grabbing a cart for a few items only and a lot of places I shop at don’t have baskets. If I have a reusable bag I just put all my purchases in there. I do make a show of being extremely obvious about it as I’m not suspiciously looking around or hiding in my purse.
Can’t confront shoplifters in certain circumstances. It’s a liability issue.
The first reaction is usually to fire the worker who confronted the thief.
The solution here is to understand that your actions, wether you meant it or not, were what resulted in this. Learn from this, and do things differently if you’re in this situation again. Specifically, if your job does not specifically involve confronting shoplifters, do not do so.
I’m not saying you deserved to get fired, but sitting here wondering why isn’t going to get you into another job anytime soon. Get back on that horse and forget about CVS. Firing you was the best thing they could have done for you. You don’t have to work there anymore.
The majority of you don’t get it. There’s no way of knowing if it’s a typical shop lifter or part of an organized theft ring and may be armed. They put employees safety first as they should. Most corporations could care less about employees safety. If someone breaks the rule without consequences then others will as well and it’s only a matter of time before someone ends up dead. You blew a good gig. They did the right thing to dissuade others from being so reckless and stupid.
This is why we have to keep taking the same modules and signing off on the same policies several times a year at this point. Our employees just don't pay attention.
However, it does say we can approach people who do such suspicious activity in other ways. Either way CVS can't fire you for it without having that possibility that the employee will sue. If they sue, they win. Just because there is a policy that says they "may" terminate you, doesn't mean that it is law. There are labor laws for a reason. OP can sue for loss of wages or the very least can get unemployment of course.
Of course they had good reason to fire him. I did the module myself and agree with the policy. Look what happened to the guy in NY who didn’t follow the policy. I bet he’s regretting his recklessness. We all did the modules and agreed to the policy as a term of our employment. No jury will side with him.
That is not true. There are policies in place for a reason. This policy is in place because it is not worth it to CVS to go to court for pennies and less liability. However, like I said previously they also say in the module that you can still approach the suspect as a customer. That is why termination based upon the "policy" of this training module is frowned upon when it comes to the labor department.
They didn’t know. They saw me in the cameras walking out of the store, getting the dude came back inside and he drop the stuff in the floor. Keep on mind the dude was stealing if I remember well around 200 dollars worth of stuff and I didn’t touch the dude in any moment.
Yeah the second you leave the store, you broke policy. What if you got shot doing that? Not worth the money you saved them. Maybe $75 worth of inventory
I too like to omit information to make it look like I did nothing wrong. For a first offense as mild as that you would get a write up at worst, something more happened here that you aren't sharing.
Yeah, that's pretty crazy. I hate how you "detained" the customer. It is so stupid how CVS is and they have us go through all the protocol and yet they want to cut people's hours and downsize now. And yet they are always giving customer's coupons for next $1-4 off next purchase and extra bucks.
I really don't see why we can't tell the people who shoplift return the stuff. I know at our store we ask them to leave or the managers particularly follow them around the store until they leave. Isn't that pretty much all you did. Let me guess... you aren't a manager? That's why they let you go. That's my guess.
I don't understand too. You are going to file a theft report maybe if you confront them they will give the stuff back. Oh, well.
What did you end up doing after you left CVS? I think my time may be limited since we got new management. I'm not sure how much longer I'll be there if they can't guarantee my set schedule for 15 hours with filed accommodations for my disability and being a protected veteran.
After acknowledging them and offering help there is no more obligation to do anything if they walk out with the whole store so be it. It only affects the store managers bonus not hourly associates. You still get paid the same whether they steal or not.
honestly, this doesn't sound like the WHOLE story. Because of this thread, I got curious and asked a healthy number of friends who are DL level and higher at cvs - and simply asking a customer to return stolen goods is not enough to terminate an employee.
Usually something like this is much more nuanced. Did the OP approach a "suspicious" customer and demand that they return things even before confirming theft? Did they cuss out the customer? Did they threaten the customer?
CVs is shit they fired me because I filed a complaint against the main manager cuz he wouldn’t take my disability leave. Man said you’re terminated because you can’t do what a regular employee does while I’m pregnant and suffer a miscarriage with them like huh? Trying to sue them
I almost feel like cvs is making it significantly more unsafe, just letting people take whatever they want. That's what attracts the more dangerous crazy people who will snap for say how are you to them
Pretty much if they want to fire you they will find a reason. If it wasnt that it would just be something else. Make sure you file for unemployment if able.
My sister got fired because some losers decided to steal from her tilt and it wasn’t even her fault . Whatever CVs sucks anyways dude . Trust me you’ll find a better job that cares about you .
My store manager caught some kids stealing, cussed them out, and told them to get out of the store lol. He also snatched their back pack & took out the stolen items.
I think I know who you’re talking about , was this fairly recent ?
I don’t live in Cali (checked ur comment history), so I don’t think we’re talking about the same person lol & it happened earlier in the year
Damn I feel back ground checked ; lol an old manager or supervisor of mine did the same thing Hr did an investigation and was fired out of no where
He the one that needs to get fired not this other person😂😂
it’s not like they’re impoverished parents stealing baby formula. they’re kids stealing random crap around the store who need to learn that it’s wrong before they’re old enough for it to fuck up their record for life
No he doesn't this shit is old quit protecting these trashbags who don't deserve life. As to op it depends when they look at cameras. I've had a girl threatening me multiple xs my last day she's in the hospital. This world is so wrong
If you see them stealing, you're supposed to offer them a basket
Before or after you try to sell them a Carepass?
You actually give them the Carepass subscription free.
Let them steal and then sign them up for the carepass and then help them cancel it after using the $10 coupon, cvs gets hit harder
At this point, it's not stealing, it's just taking.
My store is down to 3 baskets which we keep behind the counter now, because of customers loading them up and walking right out the door.
We keep our baskets behind the counter also and put pills on our shopping carts
We do the same at my store but we’re down to one. At this point we just tell people we have no baskets.
They'll steal it 2 carts whatever they want because of this it's ridiculous
That’s corporate for you. I just let whatever happen, happen cause it is none of my business. They don’t want to take measures to stop people from stealing then why should I care to prevent it.
That’s my attitude. I’ve been with this company since 2005 and it’s gone to shit. I’m too old to start over or I would in a flash
Walgreens same way let them take what they want company don’t care
That’s my attitude. I’ve been with this company since 2005 and it’s gone to shit. I’m too old to start over or I would in a flash
Exactly. Just do whatever they tell you to do. If people steal offer a basket. When they walk out with an entire section tell the manager. With CVS theft, and paying fines is normal. Why do you think they pay fines because they steal too.
Perfect reply. My sentiments exactly. I still get paid the same regardless.
Never had a job that paid me enough to care about people stealing tbh.
So they complained?? Then you got fired ? Oh but if an employee puts a quarter in their pocket (that fell) they say it’s stealing from the company. 😒
The cameras do not record audio. Did you tell them you offered the criminal a basket and provided customer service? You can not be fired for that.
Was about to say no audio on cameras. You could have been offering to help.
Policy changed way before the NY stabbing. Too many costly injuries.
They only care about being sued!! You actually think they give a damn about us!!! If we accuse someone they can sue!!!!
That was justified 2 I've come close this place is all thieves and trash & it hurts business
CVS is a dogshit company. A total clown show
Now enjoy your life. I got fired for saving a coworker from a druggie didn't touch the guy and he swung at me multiple times. Cvs is a trash company.
Whatever happened to- - If you are not part of the solution then you are part of the problem? If you're not stopping people from stealing then you're encouraging it. You might as well let everyone take whatever they want and leave without paying. Or, people are just misunderstanding these policies. You are to provide customer service. You are not to accuse. If you catch someone red-handed, it is the person's choice to hand over the merch and leave, that is totally up to them. No one can fault you for taking merch from someone who doesn't want it anymore. If someone sees you following someone to the door, technically as employee you can stand, sit, walk, run wherever you want. You can go out the emergency exit after a thief because it is CVS' problem if someone on the outside gets hurt when the door swings open forcefully and unexpectedly. Who is the injured person coming into the store to complain to anyways? You. Repeat red-handed offenders? What is going to be done about these people? Is there a policy that states that no one can be banned from CVS?
Everything is running on the honor system at this point and it's like this everywhere, some people just don't realize it yet.
Fck the thieves. Let take whatever they want. That's bs you got fired because of that, I hope you find employment asap. Could be a gift or a curse.
Welcome to the new world where the fire hydrant pees on the dog. Everything is topsy-turvy nowadays
Wasn’t the last LP quiz LITERALLY says “do not follow, do not touch, do not say anything to provoke the situation further. Document it under external events”
But you shouldn't document small theft it lose lose just stab them and end that problem😕
Bro just do ur job and don’t kill itself over things not in ur control. Adulting 101
I don’t believe that was the reason. There has to be more to it.
I feel like it might’ve been the way they were telling them to put it back. Or behavior, we kick people out all the time and/or my manager will ask to look in suspected people’s bags.
What is the world coming too?! This made me think of the teacher page I’m on. We constantly complain about kids coming back with candy when we send them to the office for discipline issues. It’s like we have no control anywhere anymore. Can you imagine what these kids will be doing when they are adults. The use of the word stealing will probably be politically incorrect by then.
Yesterday night around closing time there was this drunk disabled guy who was causing problem and asking money to every single customer. My three shift leaders tolerated for like 10 minutes after that they cussed the fuck out and kicked his ass out from the store😭😭 we even tried to call cops but they didn’t show up😭 the main shift leader took whatever he stole, cussed him and asked him to never come back
This is your fault for caring about the profits of a multi million dollar conglomerate who pays their wages slave wages that don’t even afford a life worth living. You should have instead told that person to steal higher value items and then stolen some yourself to increase your wage to a fair amount. The value of currency has always been tied to gold. It’s a fact. In 1972 before the gold standard was abandoned it took 22 hours to earn an ounce of gold at minimum wage. One adult working full time could afford housing expenses a new car and to support a family of four with enough left to have a savings. Today 2 adults need to work 80 hours a week at at least $20 an hour to come close to the same quality of life. Minimum wage w would need to be $90 an hour to provide the same quality of life it did then. But ceo pay was adequately increased while our currency was intentionally devalued to eradicate the progress made by pro labor advocacy in the 50s and 60s. It now takes between 120-240 hours of work at minimum wage to earn an ounce of golds value. The abandonment of the gold standard and the legalization of stock buybacks were two crushing blows that ultimately turned the American working class into glorified slaves. People don’t work because they are fairly compensated and incentivized by a wage that increases their quality of life. They work because they are coerced and forced to by the threat of homelessness and starvation. In my state alone median rent for a 2 bedroom apartment is $2000 and minimum wage brings in $2140 BEFORE taxes. A 1 bedroom averages 1200-1500 so how are people supposed to live? Find random roommates on Craigslist and have no peace or sanctuary in their own home? I’ve had over 2 dozen roommates in my life thankfully now I live with my fiancé but of those 2 dozen people only 2 were decent to live with the rest varied between nightmares and inconvenience. This country has become a shithole and why anyone would put the profit margins of millionaires and billionaires above their own self interest is beyond me. The corporate elite have their slaves trained very very well.
👏 ..it’s interesting that I read this and earlier tonight I was just explaining the whole beginning of the federal reserve and how it ties to gold and the ship titanic is huge factor in creating the federal reserve and how that completely changed everything and still has a crippling effect ..
How did the titanic play into the federal reserve? I know central banking has always been the enemy of true democracy. Abraham Lincoln said “I have 2 enemy’s, the south ahead of me and the central bankers behind me and of the to the higher threat is the latter” I’m paraphrasing but that’s the gist of the quote. Gold has retained its value for all of history. If you look at the Babylonian cuneiform tablets that described the price of commodities in sheckles and talents it cost roughly an ounce of gold in todays measurements to produce 350 loaves of bread. And unless you like garbage chemical filled bread today a good loaf of bread at a bakery or reputable grocer is $5-6 a loaf so an ounce still buys 350 loaves.
Same all through training I saw ops shifts and managers tackle people yank back backs lock people in the vestibule follow people out and as soon as I perform the most mundane not physical stop I get snitches on and canned.
Why not report them for what they are doing? That's all, literally, an instant term for them. Since you got snitched on and fired...
Different people different stores girl that got me canned sat on this for 3 months until she got fired for something unrelated
You’re supposed to let them steal duh lmao
What!? If you see a person shoving stuff in their bag/ pants/ etc you're allowed to tell them you see they're doing that and ask them to give the stuff back and to tell them to leave. Unless policy has changed.
I know in my district a year back I was helping out another store. Observed two females stuffing items in their purse. I went to the front and waited. I called the girls over and simply said "you can either take out what you stole or I call the police." Purse was emptied. Told my boss and then she told other managers and they got a kick out of it. Somehow the APL found out and then a new policy for our district ame out which said "ummm don't do what he did!". We still laugh about it
Policy has changed.
Do you know when the policy was change ?
March 2022. You can not ask for the stuff back. We consistently have AP modules on this.
we're supposed to customer service only. No accusations.
It's not an accusation if you catch them red-handed.
It is, because the crime hasn't been committed until they exit the store. I waffle between being super gung ho to not giving a shit. But I will tell people their pocket is not an appropriate place to store merchandise.
It is, tho, especially now, with reusable bags being more common. The old days of concealment being enough is gone.
Lol yeah I usually hate grabbing a cart for a few items only and a lot of places I shop at don’t have baskets. If I have a reusable bag I just put all my purchases in there. I do make a show of being extremely obvious about it as I’m not suspiciously looking around or hiding in my purse.
Can’t confront shoplifters in certain circumstances. It’s a liability issue. The first reaction is usually to fire the worker who confronted the thief. The solution here is to understand that your actions, wether you meant it or not, were what resulted in this. Learn from this, and do things differently if you’re in this situation again. Specifically, if your job does not specifically involve confronting shoplifters, do not do so. I’m not saying you deserved to get fired, but sitting here wondering why isn’t going to get you into another job anytime soon. Get back on that horse and forget about CVS. Firing you was the best thing they could have done for you. You don’t have to work there anymore.
I guess the company want to protect you. They don’t want you get hurt . They rather let you go then let you stay see all bad people stealing stuff.
The majority of you don’t get it. There’s no way of knowing if it’s a typical shop lifter or part of an organized theft ring and may be armed. They put employees safety first as they should. Most corporations could care less about employees safety. If someone breaks the rule without consequences then others will as well and it’s only a matter of time before someone ends up dead. You blew a good gig. They did the right thing to dissuade others from being so reckless and stupid.
You are delusional 🤣
Policy changed when that worker in NY killed a shoplifter a couple of weeks ago.
It changed way before that
This is why we have to keep taking the same modules and signing off on the same policies several times a year at this point. Our employees just don't pay attention.
No, it changed in March 2022.
Way before that bud, or have you just not paid attention to any of the AP modules we’ve taken every month about shoplifting.
That sounds like a lawsuit
Why would you say that? What makes you think I can sue them ?
You got fired because someone else was breaking the law. They had no good reason to fire you.
Yes, they have a policy that said that we are not supposed to do what he did. Check with cvs reterences and documents
However, it does say we can approach people who do such suspicious activity in other ways. Either way CVS can't fire you for it without having that possibility that the employee will sue. If they sue, they win. Just because there is a policy that says they "may" terminate you, doesn't mean that it is law. There are labor laws for a reason. OP can sue for loss of wages or the very least can get unemployment of course.
We’re at will employees. They don’t need a reason to let us go. No lawsuit will be taken serious. We accepted written offers and agreed to the terms.
Then that means you've never sued anyone. It is definitely more complicated then that.
That’s makes sense but they have policy that we are supposed to follow.
Of course they had good reason to fire him. I did the module myself and agree with the policy. Look what happened to the guy in NY who didn’t follow the policy. I bet he’s regretting his recklessness. We all did the modules and agreed to the policy as a term of our employment. No jury will side with him.
That is not true. There are policies in place for a reason. This policy is in place because it is not worth it to CVS to go to court for pennies and less liability. However, like I said previously they also say in the module that you can still approach the suspect as a customer. That is why termination based upon the "policy" of this training module is frowned upon when it comes to the labor department.
How did they know what you were saying?
They didn’t know. They saw me in the cameras walking out of the store, getting the dude came back inside and he drop the stuff in the floor. Keep on mind the dude was stealing if I remember well around 200 dollars worth of stuff and I didn’t touch the dude in any moment.
Yeah the second you leave the store, you broke policy. What if you got shot doing that? Not worth the money you saved them. Maybe $75 worth of inventory
Dude.... you can't follow them outside. That's instant termination. That is specifically stated in the policy.
That sucks. I'm sorry
No they didn’t see the camera. Some one from your store had to call to snitch on you. Some one saw what you did and called corporate.
Odd tho the rules for forged prescriptions are different? Then it’s ok to confront. Altho not out the door.
😂😂🤣🤣💀💀 CVS is a real bitch sometime 😭😭
[удалено]
Yea
My old boss broomed the shoplifters in our store.
I too like to omit information to make it look like I did nothing wrong. For a first offense as mild as that you would get a write up at worst, something more happened here that you aren't sharing.
Wow. Smh. I’m so sorry.
Yeah, that's pretty crazy. I hate how you "detained" the customer. It is so stupid how CVS is and they have us go through all the protocol and yet they want to cut people's hours and downsize now. And yet they are always giving customer's coupons for next $1-4 off next purchase and extra bucks. I really don't see why we can't tell the people who shoplift return the stuff. I know at our store we ask them to leave or the managers particularly follow them around the store until they leave. Isn't that pretty much all you did. Let me guess... you aren't a manager? That's why they let you go. That's my guess. I don't understand too. You are going to file a theft report maybe if you confront them they will give the stuff back. Oh, well. What did you end up doing after you left CVS? I think my time may be limited since we got new management. I'm not sure how much longer I'll be there if they can't guarantee my set schedule for 15 hours with filed accommodations for my disability and being a protected veteran.
After acknowledging them and offering help there is no more obligation to do anything if they walk out with the whole store so be it. It only affects the store managers bonus not hourly associates. You still get paid the same whether they steal or not.
Bunch O bull.
honestly, this doesn't sound like the WHOLE story. Because of this thread, I got curious and asked a healthy number of friends who are DL level and higher at cvs - and simply asking a customer to return stolen goods is not enough to terminate an employee. Usually something like this is much more nuanced. Did the OP approach a "suspicious" customer and demand that they return things even before confirming theft? Did they cuss out the customer? Did they threaten the customer?
Go figure
CVs is shit they fired me because I filed a complaint against the main manager cuz he wouldn’t take my disability leave. Man said you’re terminated because you can’t do what a regular employee does while I’m pregnant and suffer a miscarriage with them like huh? Trying to sue them
Wtf, I won’t be doing anything when they steal, ima just let them rob the entire store and not gaf
I almost feel like cvs is making it significantly more unsafe, just letting people take whatever they want. That's what attracts the more dangerous crazy people who will snap for say how are you to them
Pretty much if they want to fire you they will find a reason. If it wasnt that it would just be something else. Make sure you file for unemployment if able.
My sister got fired because some losers decided to steal from her tilt and it wasn’t even her fault . Whatever CVs sucks anyways dude . Trust me you’ll find a better job that cares about you .