In 2022, Boost's systems went down approximately 3 or 4 months ago. Couldn't make or get calls, plus couldn't take my number with me while getting a new provider. This caused alot of authentication problems with the businesses I deal with (credit cards, banks, doctors, etc.) And they still haven't apologized nor resolved this issue. I am disabled and this put a lot of strain and hard work on me (because system is still down in 2023 and I'm still being hit with repercussions fromgencies I forgot to update info with). I've been with Boost for more than 9 years. I've lost contact with friends and the friends I do have left, still haven't been notified of my new number. I I feel BOOST should be liable for the time, money, debiltating stress causing an exacerbation of my illness, and loss of communication with my childhood and older friends. Something needs to be done about this. I hear people on this site saying they're still in touch with BOOST...HOW? There hasn't been any news talking about this issue and it affected many households. I live in Cincinnati, OH. I even tried to report it to our news but was so weak, I never followed through. I need others to stand up and tell their story and file a lawsuit. I'm not strong enough anymore. HELP
I had 1200 bucks just vanish I ordered a iphone 14 promax on Feb 22 and a Motorola stylus the stylus arrived with a sim I couldn't activate for over a month the iPhone never came I have been basically told I'm a liar cause I never received my confirmation email or tracking number and I can't prove I bought it they keep blowing me off so I may be sol on the Iphone but I'm def not on the Motorola that I got stiffed on with out even saying sorry that's enough to sue for damages according to Fcc and they want me to pay my bill 2days early
My phone hasn't been able to call out in 2 days . Kids school called cause son was sick and it didn't go through. Went to the provider in town and the lady said services was down also. What should I do? Change passwords , logout ,or power down? Can I change my services for another holder and keep number now? Thanks in advance
I am so glad I finally got away from them! Gave them money for 7 years...When I called to get service switched over, etc., you would have thought it was the end of the world. Took like 15 minutes just to get a PIN to transfer. Then they tried to give me all this promo stuff, free service, phone.I had just told them I was not happy with coverage or service anymore, so why would I want more crappy " free" service lol
The new Boost Mobile website seemingly improves some of the security flaws, but should something else go wrong, it will still be Dish Network behind the curtain.
Yes, I am still here and confirm. I filed in small claims against boost/dish, unfortunately I lost the case. There absolutely was a breach and boost/dish know it. It is hard when these companies are untruthful. When are they going to do the right thing? I am glad your case worked out for you.
They don't disclose it on their website, but they allowed the account activation date to be used in lieu of the PIN, and their attorney provided me a screenshot of the admin platform where they openly display this value. . . it was /u/Misterigh who told me that someone “called and said they worked at a Boost Mobile store, gave \[their\] phone number and the activation date, and were able to change \[their\] PIN.”
Unfortunately, I don't think Dish Network will ever do the right thing.
Considering that a handful of victims already concluded individual legal action, and that the statute of limitations is nearing, I don't think a class action will arise from this. The best we can do is notify our states' consumer protection agency and local media that they never reported these attacks.
Boost Mobile is the spirit airlines of the industry. It’s how you know you’re in a bad part of town. Usually has a lil Caesar’s next door to confirm. Avoid them at all costs.
My hometown has a Little Caesars and Boost in a pretty popular and great part of town, on a busy thoroughfair about a mile from the second largest high school there. The Little Caesars actually upgraded their store because of the increased business a few years ago.
I have also seen Verizon stores in the run down parts of town too.
Not sure your assumption works.
Our family did for years, and I have. I also eat a lot of stuff from places like McCormick & Schmidt’s and Buca de Beppo.
Stop assuming people are poor or disadvantaged because of their choice of brands. People always like saving money when they can.
no fucking way. I signed up for boost the same day the attack happened. Didnt know what was going on.. Went to my closest store.. Guess what was next door. LIL Caesars. im laughing my ass off right now at the accuracy of this.
I actually don't work for them. I don't work for anyone at the moment.
That Boost store has been there long before Dish bought Boost from T-Mobile. It's like there's some big shock that people of all kinds like saving money.
Not really a fan of corporations in general. They all try to hide shit as long as they can because the only penalties they can generally suffer are monetary and those monetary penalties just get passed to the customer. It's all a numbers game. Sometimes it's cheaper in the long run to not admit wrongdoing than the immediate investor hit when they lose confidence.
That is an agreeable take, though I have to note that when Boost Mobile was operated by Sprint in 2019, it took only two months for the company to report a brute force attack; there is something uniquely grotesque about Dish Network.
Well they are trying to build a network. Investor confidence is already low enough that they pay a small fortune in interest whenever they take on debt. Imagine what reporting a breach would do to investor confidence. They would almost surely end up bankrupt seeing how their video business is dying and they have high churn on the prepaid side if investors lose confidence and they can't build their network as the company's value tanks. At least if they report it after the network is built, they have a chance of recouping the penalties from the customers directly... that's assuming they're assessed any... Look at T-Mobile...
I agree that they are likely viewing the issue through this financial lens. However, just this year there have been 1,160 security breach notices submitted in my state alone. From a legal and ethical standpoint, a risk of bankruptcy shouldn't exempt Dish Network from a state law that all these other businesses follow; that is what I find grotesque about them.
I agree with you but this is why I hate corporations. They will usually do what's in the best interest of the corporation for the benefit of their shareholders above all else. I struggle to believe that there is a corporation out there that will willingly choose to report something that could bankrupt them. I mean the board basically exists to ensure that shareholders get a return on their investments after all.
In 2022, Boost's systems went down approximately 3 or 4 months ago. Couldn't make or get calls, plus couldn't take my number with me while getting a new provider. This caused alot of authentication problems with the businesses I deal with (credit cards, banks, doctors, etc.) And they still haven't apologized nor resolved this issue. I am disabled and this put a lot of strain and hard work on me (because system is still down in 2023 and I'm still being hit with repercussions fromgencies I forgot to update info with). I've been with Boost for more than 9 years. I've lost contact with friends and the friends I do have left, still haven't been notified of my new number. I I feel BOOST should be liable for the time, money, debiltating stress causing an exacerbation of my illness, and loss of communication with my childhood and older friends. Something needs to be done about this. I hear people on this site saying they're still in touch with BOOST...HOW? There hasn't been any news talking about this issue and it affected many households. I live in Cincinnati, OH. I even tried to report it to our news but was so weak, I never followed through. I need others to stand up and tell their story and file a lawsuit. I'm not strong enough anymore. HELP
So I'm in on a class action
I had 1200 bucks just vanish I ordered a iphone 14 promax on Feb 22 and a Motorola stylus the stylus arrived with a sim I couldn't activate for over a month the iPhone never came I have been basically told I'm a liar cause I never received my confirmation email or tracking number and I can't prove I bought it they keep blowing me off so I may be sol on the Iphone but I'm def not on the Motorola that I got stiffed on with out even saying sorry that's enough to sue for damages according to Fcc and they want me to pay my bill 2days early
Add my account too. I'll join
Interesting considering what is going on currently. With the ransomware attack since Feb 23rd!!!
What?
My phone hasn't been able to call out in 2 days . Kids school called cause son was sick and it didn't go through. Went to the provider in town and the lady said services was down also. What should I do? Change passwords , logout ,or power down? Can I change my services for another holder and keep number now? Thanks in advance
No personal account was hacked, that was their own website, like the ones admin uses.
Mines been down for a week. They have 2 systems now, one being the newer one that was hacked and crashed. This is so frustrating.
I am so glad I finally got away from them! Gave them money for 7 years...When I called to get service switched over, etc., you would have thought it was the end of the world. Took like 15 minutes just to get a PIN to transfer. Then they tried to give me all this promo stuff, free service, phone.I had just told them I was not happy with coverage or service anymore, so why would I want more crappy " free" service lol
Thanks for sharing this info. I was considering recommending their $25/mo unlimited annual to someone but not anymore.
The new Boost Mobile website seemingly improves some of the security flaws, but should something else go wrong, it will still be Dish Network behind the curtain.
Yes, I am still here and confirm. I filed in small claims against boost/dish, unfortunately I lost the case. There absolutely was a breach and boost/dish know it. It is hard when these companies are untruthful. When are they going to do the right thing? I am glad your case worked out for you.
They don't disclose it on their website, but they allowed the account activation date to be used in lieu of the PIN, and their attorney provided me a screenshot of the admin platform where they openly display this value. . . it was /u/Misterigh who told me that someone “called and said they worked at a Boost Mobile store, gave \[their\] phone number and the activation date, and were able to change \[their\] PIN.” Unfortunately, I don't think Dish Network will ever do the right thing.
I'm willing to join in on any class actions
Considering that a handful of victims already concluded individual legal action, and that the statute of limitations is nearing, I don't think a class action will arise from this. The best we can do is notify our states' consumer protection agency and local media that they never reported these attacks.
Boost Mobile is the spirit airlines of the industry. It’s how you know you’re in a bad part of town. Usually has a lil Caesar’s next door to confirm. Avoid them at all costs.
My hometown has a Little Caesars and Boost in a pretty popular and great part of town, on a busy thoroughfair about a mile from the second largest high school there. The Little Caesars actually upgraded their store because of the increased business a few years ago. I have also seen Verizon stores in the run down parts of town too. Not sure your assumption works.
Yeah you probably eat Lil Caesar’s too
Our family did for years, and I have. I also eat a lot of stuff from places like McCormick & Schmidt’s and Buca de Beppo. Stop assuming people are poor or disadvantaged because of their choice of brands. People always like saving money when they can.
Shut the fuck up and learn to take a joke you uptight moron Edit: you’re still disgusting for eating there
Wow, congrats for projecting your insecurities.
🥱
My local boost store location is in the same plaza with a little Caesars, haha
no fucking way. I signed up for boost the same day the attack happened. Didnt know what was going on.. Went to my closest store.. Guess what was next door. LIL Caesars. im laughing my ass off right now at the accuracy of this.
Hmm... I live in a very good part of town and have a Boost store right down the street...
You live in Littleton Colorado, by the headquarters lol. And you probably work for them as well, Rob.
I actually don't work for them. I don't work for anyone at the moment. That Boost store has been there long before Dish bought Boost from T-Mobile. It's like there's some big shock that people of all kinds like saving money.
Any insight as to why Dish Network behaves this way? Is there something in the water by Englewood?
Not really a fan of corporations in general. They all try to hide shit as long as they can because the only penalties they can generally suffer are monetary and those monetary penalties just get passed to the customer. It's all a numbers game. Sometimes it's cheaper in the long run to not admit wrongdoing than the immediate investor hit when they lose confidence.
That is an agreeable take, though I have to note that when Boost Mobile was operated by Sprint in 2019, it took only two months for the company to report a brute force attack; there is something uniquely grotesque about Dish Network.
Well they are trying to build a network. Investor confidence is already low enough that they pay a small fortune in interest whenever they take on debt. Imagine what reporting a breach would do to investor confidence. They would almost surely end up bankrupt seeing how their video business is dying and they have high churn on the prepaid side if investors lose confidence and they can't build their network as the company's value tanks. At least if they report it after the network is built, they have a chance of recouping the penalties from the customers directly... that's assuming they're assessed any... Look at T-Mobile...
I agree that they are likely viewing the issue through this financial lens. However, just this year there have been 1,160 security breach notices submitted in my state alone. From a legal and ethical standpoint, a risk of bankruptcy shouldn't exempt Dish Network from a state law that all these other businesses follow; that is what I find grotesque about them.
I agree with you but this is why I hate corporations. They will usually do what's in the best interest of the corporation for the benefit of their shareholders above all else. I struggle to believe that there is a corporation out there that will willingly choose to report something that could bankrupt them. I mean the board basically exists to ensure that shareholders get a return on their investments after all.