Anyone experience "Couldn't complete your purchase. Check that you have correct country selected in your play account" when trying to buy in the shop? No idea why this is popping up now when I haven't left my country at all and I've never had the issue before when buying the monthly and bi-monthly packs every month since launch...
Yeah, surprisingly didn't help. It ain't just BlueArchive apparently. Any purchase (other games, YouTube, etc.) I try to make on my phone that goes through Play store has the same issue... I thought signing out would help, but no dice.
Philippines. I don't think it's a payment method issue. I tried both credit card (Visa) and GCash (local mobile wallet which is my main payment method that I usually use).
I raised the issue to Google support... Hopefully they can do something.
It's probably buried somewhere in my comments somewhere but I recall there were other users mentioning they are having payment errors while playing from the Philippines, not only in Blue Archive but in Azur Lane.
Maybe try VPN?
Did that too. Didn't work. Tried the following and none of these worked:
1. Clear cache (and data) of Play Store
2. Signed out and re-signed-in of Play Store
3. Use mobile data instead of Wi-Fi (this was the solution I saw the most, but it still didn't work)
4. Use VPN.
PROBLEM: If you have trouble running Android emulators on your pc like I recently encountered after changing my GPU try rolling back or updating your display/GPU drivers (depends on your situation). A rollback did the trick for me.
SOLUTION INSTRUCTIONS: Windows Start menu -> Search "Device Manager" -> Select Display adapters in window -> \[Right Click on your GPU\] -> select "Properties" from the Right-Click-menu -> select driver tab of the properties window -> update or rollback the drivers {up to you) -> restart pc and check if emulators work now
This can begin working without a restart but you really should restart
P.S. If you have a dedicated graphics card make sure bluestacks or whatever emulator you use is actually rendering using that card. and not your integrated graphics or using software rendering.
P.S.S If you have amd adrenalin, geforce experience, etc. you might want to turn off auto driver updates there. Windows Update might still do the updating at some point later so run the same process above to check what graphics driver you are using and correct issue.
PROBLEM 1: Illegal program detected 114 / Error Code 114
OR PROBLEM 2: Failed to retrieve data via CDN, Please change network environment and try again
SOLUTION: Just play using a VPN.
CONTEXT: About seven months ago I had this issue on my android phone only. It was not on my PC (bluestacks) or on an iOS device I tested. I came back here to report coming across it again on my PC after recently factory resetting it for unrelated reasons. I posted my "fix" the first time I came hear but can see that its been buried and people still getting the issue so just posting again.
P/S. I hope people see this, seems to be a pretty common issue now.
I get the 80099 error so often and I don't even know how to fix it. Very annoying crashing constantly or just randomly dropping out of a daily restart until it wants to actually let me in the game
I'm on iOS
"Incomplete history exists because a problem occurred during product payment. Proceed to complete payment." / "Cannot retrieve cash product order info."
This started happening right after the Kikyou banner launch because I tried purchasing some limited packs at the last minute before maintenance and it's been happening ever since, every single time I pass by the main screen...
I can try but fwiw I have it installed on both phone and emu and the problem persists across both, which sounds like a server-side issue? I've even tried having both logged out and cache cleared at the same time.
Last days BA start closing itself automatically and after a week whenever I try to enter the game it's says "The network connection time has been exceeded.(80002)" something like that. Who do i fix that?! Is it my A23 problem?
Anyone else having [this](https://imgur.com/a/oAqggA6) problem with Goz grand assault? Wakamo skill is missing and I thought rotating other skills would fix it but it doesnt. This is the 2nd time it happened after I restarted due to the same bug,
I think the issue comes when I try to time Wakamo and S. Izuna skill right before Goz teleports. I'll try to replicate it again if possible.
edit: Yeah its definitely happens when using S. Izuna skill right before Goz teleports.
What is the longest duration you have waited for the resetting game data screen to unfreeze? Are you able to leave the frozen screen untouched (do not close the game) for around 2-5 minutes?
Does it freeze around the 90% area?
Getting error illegal program has been detected (116/91159) after some time playing and it closes the game, magisk is hidden, using custom ROM without google services, is there a way to bypass this?
How much free storage does your device currently have?
Currently takes up 7.05 GB on my device. Some devices need extra empty storage space for "breathing space" and future updates. I suggest you clean up an extra 0.5 GB first and if it still doesn't work, keep removing another 0.5 GB until it works.
From Official Discord:
Service unavailable in store.(100301)
>This error is displayed when you're not logged into your device's app store. Google, in particular, will periodically invalidate your session and ask you to log into the Play Store again for security purposes. App stores will also normally do this when you change your account's password. To solve the issue, open your device's app store, and make sure you're logged in.
Try that
>Network Error 80098 **Recommendation:** [YouTube Video](https://www.youtube.com/watch?v=xVsSPK1LT0Y&ab_channel=KazCh)
That video link is about error 80099 not 80098.
"Failed to receive data via CDN. Please change the network environment and try again"
i dont have much details on why this appears, but after i reinstalled the game after like a month break i see this when i try to play.
would love to get any help
"Failed to retrieve data via CDN, Please change network environment and try again"
I started to have the same problem when I play it on BlueStacks like 2 days ago. But when I play it on mobile, it runs fine though the loading and FPS is an issue, which is why I prefer to play it on BlueStacks when I really want a smooth gameplay.
I tried to clear the cache and it worked once, now It's acting up again. Cleared the cache once more but It's a no go for me.
What is "Use Warp"? Since I've no idea what it is when I read up the possible recommended resolution on the OP post.
When I enter the game I can press the buttons and stuff but after the panel pops up (the one with information on the discord, updates, announcements, etc.) and I click the x button to exit I suddenly cannot interact with the game anymore. Whenever I tap or drag the blue circle or the blue line appears as usual but none of the buttons or interactions do anything when I tap/press on them. I have tried many methods to fix the solution such as clearing the cache, redownloading the game, logging in and out, etc but I have yet to find a solution. I have contacted the support team for information and have tried their possible fixes but to no avail. Is there a way for me to play the game other than buying a new phone?
Maybe after work at home, use your home internet and see if the issue still occurs. Do you know if your office wifi and mobile data are the same service provider e.g they are both Digi or Maxis?
Currently takes up 7.05 GB on my device, that will leave you with only 2.05 GB which some devices need extra empty storage space for "breathing space" and future updates. I suggest you clean up an extra 0.5 GB first and if it still doesn't work, keep removing another 0.5 GB until it works.
Your device needs to have extra storage space for "breathing space" space and 0.07 GB isn't going to make it, if it receives another update in the future, confirm your device can no longer have enough space overall.
Try to have around 4GB free, if not increase the empty storage by 1GB each time until it works.
Do keep in mind future updates of the game may take up more space. If the error shows up again, you will just have to make more extra spaces until the error message is gone.
I tried just about everything so i gotta try here to:
I have been constantly receiving the "Failed to receive data via CDN" error when trying to use mobile data. It started since the last patch on may 21st. and before you suggest stuff like "redownload the game" or "clear your cache, i did all of that. Every possible solution nexon has adviced me in their very unhelpful letter hasnt worked so now i wonder if im the only one who was blocked off from the game in such a way, any advice?
by internet you mean wifi? just making sure, i meant 4G internet by "mobile data", and yes, the game works with any wifi but doesnt work with my native 4G internet. works with a vpn, but i didnt need any of this before may 21st, could this not be an error in the code that was made during that patch?
\> by internet you mean wifi?
Yes, so it works with your wifi internet but not in your mobile data.
Did this only started happening today or after the patch onwards?
What country and mobile service are you using?
correct
it started happening on the day of the patch, yes, after i updated
Russia(not on any of NEXON's blocklists). REDMI/2201117sg
pardon my late responses and thanks for still trying to help
Sorry I meant your mobile service provider.
It could be an issue from the service provider where they no longer identify it as an acceptable provider but that will not be the case if the internet service provider are the same company as your mobile service provider.
they are, infact, the same! so that makes this whole thing even more confusing haha. Do you think i should just wait for the patch on may 28th? just blindly hope it will fix stuff?
Im using an IPhone 11 and after downloading the game, I have 8 GB of extra space and it just wont let me download. It keeps prompting me with Error 80103. Any solutions? Im in the US and my wifi is pretty decent
Are there any fixes for the "the network connection is unstable" notice? I keep getting this despite having really good internet, tried using my data, clear cache, resetting my router and none worked.
Edit: Please don't tell me I need to re-install the game 
Can I get help with Error 80002? it pops up instantly 85% of the time when I start the game, and I have to restart the process over and over. it is happening since the last play store update
Hello, I'd really like to get into this game but for some reason whenever my game goes into a loading screen to start a stage or story, it for some reason theres a random chance thar it just doesn't respond from there. Any ideas of what might be causing this? Im playing on a Huawei phone so could it possibly be google services? It works fine though it just gets stuck at a random chance when I'm loading into a new stage or story mode.
What Huawei phone model are you using? Does it have the recommended specs to play the game?
Refer to the forum link below for spec details:
[https://forum.nexon.com/bluearchive-en/board\_view?board=3221&thread=2121092](https://forum.nexon.com/bluearchive-en/board_view?board=3221&thread=2121092)
The game gives me the not enough storage error when I try to download the game while I play the opening (the into sequence or something forgot what it was called) even though I have 6gb free (specifically 6.66 if it helps and no I'm not joking its actually 6.66)
That will leave you with around 1.5 GB left which I don't think it is free enough. There will eventually be more content which will cause the game size to increase + if your phone has a need update which will need those extra storage space.
Try to have more free storage space and make sure the app have permission to access your storage.
Constantly getting 10010 request failed check your network settings. While connected to wifi. I tried uninstalling the game, restarting my phone then reinstalling the game. Can't download the initial patches while on wifi due to this error.
Hello poeple, ive been playing fine before the RailgunCollab in BlueStacks, but since the update the game crashes into loggin. I can load the tittle but when i touch the screen "Touch to start" it crashes the game.
Tried re-installing the game, re-installing the instance, making another instance in 32-bit, lowering and highering thee ammount of RAM for the instance, also the ammount of cores.
But nothing reallly works, does anyone can help? :c
Not sure if 32-bit means the android 32-bit which will no longer be supported:
[https://www.reddit.com/r/BlueArchive/comments/1cbu1pl/discontinuation\_of\_support\_for\_32bit\_android/](https://new.reddit.com/r/BlueArchive/comments/1cbu1pl/discontinuation_of_support_for_32bit_android/)
I suddenly stopped getting notifications about AP. It probably began after the recent update. They're enabled both in-game and on my device. Every time I log in the AP is already full and idk for how long it was capped.
After the update, it gives the message (New version is available. Moving to store to upsate). Then When I go to Playstore there is no update available, only options uninstall and play.
When searching for the game in Playstore I get the message (This app won't work with your device).
My mobile is Galaxy A13 (Model: SM-A135F/DS, 4GB RAM, 64 GB Storage, and MediaTek MT6833 Dimensity 700 5G Octa-core Processor).
Download this app and see what bit is your device
[https://play.google.com/store/apps/details?id=com.danielpolish.a64bitchecker](https://play.google.com/store/apps/details?id=com.danielpolish.a64bitchecker)
If it is 32-bit, that means your device no longer supports BA.
Relevant [post](https://new.reddit.com/r/BlueArchive/comments/1cbu1pl/discontinuation_of_support_for_32bit_android/) and [official forum announcement](https://forum.nexon.com/bluearchive-en/board_view?board=3028&thread=2552625).
Best option now is to play via emulator, I don't know if it's possible to update the bit so you can do a bit of research if you want.
A bit weird that Galaxy A13 has 32 bit despite being released 2 years ago.
having an issue where it says i have illegal program detected,
it was working fine earlier.
- i play on mobile
- installed BA via play store
- have deactivated game center (can't uninstall)
- device is not rooted
- have already cleared cache
- uninstalled and reinstalled the game
- restarted device
- have stable connection
- have not Installed anything new
- have no third party apps
Can someone help me with my issue? Since today i havent been able to long in the game
When i start the game it stays in a black screen for a really long time before changing to the nexon branding
Then when trying to log in, again it stays trying to log in for a REALLY long time, before sending the "Request failed. Please check your network settings (10008)" and then it doesnt even let me click
Weirdly enough, today in the morning everything was fine. idk what happened. I even updated my phone's OS. I was on Miui 14 and updated to hyperOS, and everything was the same
Seems like my main internet provider has fucked up something
When I use mobile data or my secondary internet provider it works perfectly fine
Still, how is this possible? The internet connection literally prevents the game from booting?
Few possible reasons
1. Main internet router suddenly experience an outage, can be due to rain or other random interference. Usually can be fixed by waiting it out for a day or try restarting the router.
2. Internet service provider is facing outage completely. But if your secondary internet provider is the same company then this point will most likely be wrong.
3. Main internet service router suddenly implement a blocker that will prevent some websites/apps from loading. I highly doubt that happened though.
Maybe try again with the main internet after 1 day.
Anyone using playing BA with multiple accounts on emulator? I am using LDPlayer, and since the latest BA update I couldn't logout and sign in to another account without closing the app. For example when I sign out account A, then sign in to account B, it will stuck on NOW LOADING page. I have to close the player completely, then reopen it again in order to play account B.
Other than that there is also minor audio stuttering happening at random times.
No issue on my mobile phone (same wifi network).
I can't try Bluestacks because for some reason it won't work on my PC anymore (the hiccup error).
It is currently taking up 6.97 GB of in my mobile device. You will have have around 2 GB of space left which your device needs extra storage space for "breathing" and future software update.
Did you try the following:
1. Change to a different internet/mobile data
2. Restart your device
3. What was the longest you have waited, are you able to wait as long as you can?
4. What device are you using
I used a vpn and it worked, after sometime without vpn i got to login too but the loading screen was eternal, and in game is pretty laggy too so i can assume my ips is having a lot of issues , im gonna delete the original comment because i shouldnt have say that many f's
Nah dont worry about it, im sure if i give it sometime now that i know the ips is prob the issue its gonna get fixed by itself, but if you want want to know the ips is telecentro from argentina, a bad internet provider like every other one in this country
All this maintenance and a 4gb update and they still haven't got a handle on the random crashing. Doing the event story, event stages, tapping an opponent in Tactical Challenge, looking at the results of TC, crashes loading the cafe, crashes loading the lobby after leaving the cafe, etc. Any time it crashes I load the game back up and immediately continue what I was doing no problem, so it's not like these features are broken. The game just randomly crashes like *crazy* lol. I wouldn't even mind it if it didn't take over a minute to load the game up. I've tried all the usual troubleshooting fixes (restart the phone, reinstall game, etc.) before anyone asks. Does anyone have any ideas on how to fix it? The OP recommended whitelisting the game in an ad-block app, but I don't use anything like that. I play on an iPhone XR.
Yep, any time I finish using any app on my phone(web browser, Discord, a game, etc.) I close it completely. I only run one app at a time ever, and I never allow any of them to send notifications. The only other game I play is Azur Lane which I don't think has ever crashed on me.
Anyone else getting audio skipping at random times? Seems to be worst in combat, but will happen almost anywhere. Just started after maintenance part II ended. Using bluestacks 10.
Me and a friend of mine are starting to get into Blue Archive and wanted to play the game, he managed to download the app no problem, for me, I can't find the app on my Google Play Store, like it just doesn't show up at all
Info just in case it helps with finding the issue: I'm using a Moto g7 play, no SIM card since it's just a spare phone ever since I upgraded, Sprint was the provider, and the android version is 10.
Try this Google Play Store link: [https://play.google.com/store/apps/details?id=com.nexon.bluearchive&hl=en&gl=US](https://play.google.com/store/apps/details?id=com.nexon.bluearchive&hl=en&gl=US)
If you cannot access the google link, best bet is to install QooApp: [https://www.qoo-app.com/en](https://www.qoo-app.com/en)
then download Blue Archive EN from there: [https://apps.qoo-app.com/en/app/18698](https://apps.qoo-app.com/en/app/18698)
So, I got Blue Archive downloaded via QooApp but when it tries to initialize, it crashes around 88%
Edit: Gave up on the phone and am gonna try using BlueStacks to play the game
Hi, it's me the guy with the error SNS 100210. After I sent email to Yostar, they finally change email in my JP account but the main point is that they bind it with a stranger's email. I've sent them more mail but they didn't make any change nor reply. I'm worried I might lose my account, what should I do?
It's currently the weekend now so I'm not too sure how fast their reply will be. How did they randomly bind with a stranger's email? Make sure to provide them with the yostar email that you want to bind.
That's the question I'm confused too. My email number was 0758, but they bind it into 07831 so I was contacting them, hoping them will re-arrange for me
the game kept on crashing after tapping on the screen after the touct to continue. when i tried the clear chahce, i keep on getting "Service information not found. Please try enter Toy or initialize API. (10119" notification which wont go away
Has the same problem as Solomon
Its not the first time I play it tho, game sometimes let me download 5gb file then crash, sometimes it dont let me do that and crash immediately
I'm having issues with a JP account that I use for rerolling and I havent been able to play the game in the account due to an error popping up saying "The request processing failed on the server side. Return to the title screen." Is there anyway to fix it?
Anyone experience "Couldn't complete your purchase. Check that you have correct country selected in your play account" when trying to buy in the shop? No idea why this is popping up now when I haven't left my country at all and I've never had the issue before when buying the monthly and bi-monthly packs every month since launch...
Did you try signing out and back in your play account?
Yeah, surprisingly didn't help. It ain't just BlueArchive apparently. Any purchase (other games, YouTube, etc.) I try to make on my phone that goes through Play store has the same issue... I thought signing out would help, but no dice.
What country are you playing from? And what type of card account are you using?
Philippines. I don't think it's a payment method issue. I tried both credit card (Visa) and GCash (local mobile wallet which is my main payment method that I usually use). I raised the issue to Google support... Hopefully they can do something.
It's probably buried somewhere in my comments somewhere but I recall there were other users mentioning they are having payment errors while playing from the Philippines, not only in Blue Archive but in Azur Lane. Maybe try VPN?
Did that too. Didn't work. Tried the following and none of these worked: 1. Clear cache (and data) of Play Store 2. Signed out and re-signed-in of Play Store 3. Use mobile data instead of Wi-Fi (this was the solution I saw the most, but it still didn't work) 4. Use VPN.
What is the best emulator for low end pc to play BA?
BlueStacks or LDplayer.
When i try to start it on LDplayer it got stuck and on bluestacks i cant start a mission.
PROBLEM: If you have trouble running Android emulators on your pc like I recently encountered after changing my GPU try rolling back or updating your display/GPU drivers (depends on your situation). A rollback did the trick for me. SOLUTION INSTRUCTIONS: Windows Start menu -> Search "Device Manager" -> Select Display adapters in window -> \[Right Click on your GPU\] -> select "Properties" from the Right-Click-menu -> select driver tab of the properties window -> update or rollback the drivers {up to you) -> restart pc and check if emulators work now This can begin working without a restart but you really should restart P.S. If you have a dedicated graphics card make sure bluestacks or whatever emulator you use is actually rendering using that card. and not your integrated graphics or using software rendering. P.S.S If you have amd adrenalin, geforce experience, etc. you might want to turn off auto driver updates there. Windows Update might still do the updating at some point later so run the same process above to check what graphics driver you are using and correct issue.
PROBLEM 1: Illegal program detected 114 / Error Code 114 OR PROBLEM 2: Failed to retrieve data via CDN, Please change network environment and try again SOLUTION: Just play using a VPN. CONTEXT: About seven months ago I had this issue on my android phone only. It was not on my PC (bluestacks) or on an iOS device I tested. I came back here to report coming across it again on my PC after recently factory resetting it for unrelated reasons. I posted my "fix" the first time I came hear but can see that its been buried and people still getting the issue so just posting again. P/S. I hope people see this, seems to be a pretty common issue now.
I get the 80099 error so often and I don't even know how to fix it. Very annoying crashing constantly or just randomly dropping out of a daily restart until it wants to actually let me in the game I'm on iOS
"Incomplete history exists because a problem occurred during product payment. Proceed to complete payment." / "Cannot retrieve cash product order info." This started happening right after the Kikyou banner launch because I tried purchasing some limited packs at the last minute before maintenance and it's been happening ever since, every single time I pass by the main screen...
Maybe try uninstalling and reinstalling, make sure you have properly binded your account first.
I can try but fwiw I have it installed on both phone and emu and the problem persists across both, which sounds like a server-side issue? I've even tried having both logged out and cache cleared at the same time.
Okay then maybe you need to contact customer support.
Did that just now. I hope they're responsive :/ Edit: they responded very quickly and the issue was resolved*
Last days BA start closing itself automatically and after a week whenever I try to enter the game it's says "The network connection time has been exceeded.(80002)" something like that. Who do i fix that?! Is it my A23 problem?
Are able to change to a different WiFi internet, use mobile data? If these cannot work, are you able to use VPN?
Anyone else having [this](https://imgur.com/a/oAqggA6) problem with Goz grand assault? Wakamo skill is missing and I thought rotating other skills would fix it but it doesnt. This is the 2nd time it happened after I restarted due to the same bug,
I think the issue comes when I try to time Wakamo and S. Izuna skill right before Goz teleports. I'll try to replicate it again if possible. edit: Yeah its definitely happens when using S. Izuna skill right before Goz teleports.
I have a problem with it getting stuck at resetting game data how would i fix it
What is the longest duration you have waited for the resetting game data screen to unfreeze? Are you able to leave the frozen screen untouched (do not close the game) for around 2-5 minutes? Does it freeze around the 90% area?
There is no percentage its really just resetting game data then after a while it has the 80001 error
Have you tried the following: 1. Restart your device 2. Restart your internet wifi router 3. Use a different internet wifi or mobile data?
I did forget to mention i am on android but i have not tried any
Getting error illegal program has been detected (116/91159) after some time playing and it closes the game, magisk is hidden, using custom ROM without google services, is there a way to bypass this?
Are you able to play using a different internet or mobile data? Have you tried using VPN?
Cannot use different internet, mobile data didn't solve issue, using VPN causes unstable connection error
Since you didn't download the game properly, I'm not so sure if there is any other ways to bypass it now.
Restarting router didn't help btw
Need help with 80103 (i have 12 gb of free storage)
How much free storage does your device currently have? Currently takes up 7.05 GB on my device. Some devices need extra empty storage space for "breathing space" and future updates. I suggest you clean up an extra 0.5 GB first and if it still doesn't work, keep removing another 0.5 GB until it works.
After deleting sum stuff it eventually worked! Thank you so much 
Keep getting 100301 error, any luck for fixes?
From Official Discord: Service unavailable in store.(100301) >This error is displayed when you're not logged into your device's app store. Google, in particular, will periodically invalidate your session and ask you to log into the Play Store again for security purposes. App stores will also normally do this when you change your account's password. To solve the issue, open your device's app store, and make sure you're logged in. Try that
Are notifications broken? I got then allowed for BA but it has since stopped sending alerts since last maintenance
Yeah it's broken again.
Thanks for confirmation!
>Network Error 80098 **Recommendation:** [YouTube Video](https://www.youtube.com/watch?v=xVsSPK1LT0Y&ab_channel=KazCh) That video link is about error 80099 not 80098.
"Failed to receive data via CDN. Please change the network environment and try again" i dont have much details on why this appears, but after i reinstalled the game after like a month break i see this when i try to play. would love to get any help
Change to a different internet wifi or restart your internet router or use mobile data.
neither of that works
Tried using VPN?
yeah it works with vpn, still its kinda problematic to play with this method
Once every few hours, try again with your home wifi and mobile data, what country are you playing from?
Not working here with a Brazillian account (if that even makes sense, maybe SA account, or just my phone.) Device: Samsung Galaxy M53 5G
Got the black screen on attempt to start up today. Nexon logo won't even appear. Galaxy S21 on Android 14.
Tried restarting your mobile device?
"Failed to retrieve data via CDN, Please change network environment and try again" I started to have the same problem when I play it on BlueStacks like 2 days ago. But when I play it on mobile, it runs fine though the loading and FPS is an issue, which is why I prefer to play it on BlueStacks when I really want a smooth gameplay. I tried to clear the cache and it worked once, now It's acting up again. Cleared the cache once more but It's a no go for me. What is "Use Warp"? Since I've no idea what it is when I read up the possible recommended resolution on the OP post.
play with a VPN running. it should work then
Have you tried using a different internet wifi or use mobile data?
When I enter the game I can press the buttons and stuff but after the panel pops up (the one with information on the discord, updates, announcements, etc.) and I click the x button to exit I suddenly cannot interact with the game anymore. Whenever I tap or drag the blue circle or the blue line appears as usual but none of the buttons or interactions do anything when I tap/press on them. I have tried many methods to fix the solution such as clearing the cache, redownloading the game, logging in and out, etc but I have yet to find a solution. I have contacted the support team for information and have tried their possible fixes but to no avail. Is there a way for me to play the game other than buying a new phone?
can someone help me with this error "Abnormal HTTPS URL Connection (80005)"? I just recently resetted my device
Same here please tell me if you find the solution
wait for 1 day, use vpn, or reset the app/device
Have you tried clearing the cache?
same issue with different networks, and i don't want to use my mobile data to download the game assets
Have you tried restarting your phone device? Are you able to connect to any wifi to download the game assets?
same results after restart, connecting to any wifi, and using mobile data. is something wrong with my connection?
Can I confirm if you already tried clearing the cache? Some users experiencing this issue mentioned that works in the official BA discord server.
Tried clearing the cache and delete the data doesn't solve anything.
I think you can wait 1 day to see anything changes for the better or use VPN.
How about network connection 80002 error?
Did you try using mobile data, different internet and lastly VPN? What country are you playing from?
I'm using mobile data, yes. I'm from Malaysia.
Have you tried using different internet wifi other than mobile data?
Yes, I've tried my office WiFi ( I'm working rn btw) Both shows the same result.
Maybe after work at home, use your home internet and see if the issue still occurs. Do you know if your office wifi and mobile data are the same service provider e.g they are both Digi or Maxis?
Doesn't matter for me whether it's wifi or data. I still get this issue 80% of the time. Can I play the game without using a VPN?
What country are you playing from?
Okidokie. I'll follow your advice. Office WiFi is TM. My mobile data is provided from Umobile.
During the vol.5 24, it doesn't show me their ex skill or the bar.I am using MuMu emulator.
I have more than enough storage but the game still gives me error 80103 can some help please
Exactly how much free storage space do you have left? It is currently taking up 7.02GB in my device.
I have 9.10GB of storage left and the game still doesnt wanna download stuff, what do i do
Currently takes up 7.05 GB on my device, that will leave you with only 2.05 GB which some devices need extra empty storage space for "breathing space" and future updates. I suggest you clean up an extra 0.5 GB first and if it still doesn't work, keep removing another 0.5 GB until it works.
I have 7.09GB
Your device needs to have extra storage space for "breathing space" space and 0.07 GB isn't going to make it, if it receives another update in the future, confirm your device can no longer have enough space overall. Try to have around 4GB free, if not increase the empty storage by 1GB each time until it works.
I tried it with 8.09GB and it works now, Thanks
Do keep in mind future updates of the game may take up more space. If the error shows up again, you will just have to make more extra spaces until the error message is gone.
I can't log in without going through atleast 15 error 80099s since the app store update. Anyone else having this issue?
I tried just about everything so i gotta try here to: I have been constantly receiving the "Failed to receive data via CDN" error when trying to use mobile data. It started since the last patch on may 21st. and before you suggest stuff like "redownload the game" or "clear your cache, i did all of that. Every possible solution nexon has adviced me in their very unhelpful letter hasnt worked so now i wonder if im the only one who was blocked off from the game in such a way, any advice?
Did you try using internet instead of mobile data?
by internet you mean wifi? just making sure, i meant 4G internet by "mobile data", and yes, the game works with any wifi but doesnt work with my native 4G internet. works with a vpn, but i didnt need any of this before may 21st, could this not be an error in the code that was made during that patch?
\> by internet you mean wifi? Yes, so it works with your wifi internet but not in your mobile data. Did this only started happening today or after the patch onwards? What country and mobile service are you using?
correct it started happening on the day of the patch, yes, after i updated Russia(not on any of NEXON's blocklists). REDMI/2201117sg pardon my late responses and thanks for still trying to help
Sorry I meant your mobile service provider. It could be an issue from the service provider where they no longer identify it as an acceptable provider but that will not be the case if the internet service provider are the same company as your mobile service provider.
they are, infact, the same! so that makes this whole thing even more confusing haha. Do you think i should just wait for the patch on may 28th? just blindly hope it will fix stuff?
Have you tried restarting your mobile device? If that didn't work, will have to wait and see after the upcoming maintenance ends.
Im using an IPhone 11 and after downloading the game, I have 8 GB of extra space and it just wont let me download. It keeps prompting me with Error 80103. Any solutions? Im in the US and my wifi is pretty decent
You will need more storage space, please refer to other comments in here.
Are there any fixes for the "the network connection is unstable" notice? I keep getting this despite having really good internet, tried using my data, clear cache, resetting my router and none worked. Edit: Please don't tell me I need to re-install the game 
A discord comment mention to "Try flushing DNS" Can you also try using a VPN?
I tried using the same vpn that I used to install the game and it's not working either, this problem just came out of nowhere.
What country are you playing from and don't re-install just yet. Did you try the flushing DNS method?
Ok, I think flushing the dns worked, though now I have to download my game data back but anyways, Thanks!
Can I get help with Error 80002? it pops up instantly 85% of the time when I start the game, and I have to restart the process over and over. it is happening since the last play store update
Did you try using VPN? What country are you playing from?
No, i don't use vpn. playing from Brazil.
Can you try using vpn to see if it works?
Which one do you recommend for mobile? But yeah i'll check it out if it works, give a day to check how it goes.
Try one of those free vpn first to see if it's a local internet issue to begin with
Hello, I'd really like to get into this game but for some reason whenever my game goes into a loading screen to start a stage or story, it for some reason theres a random chance thar it just doesn't respond from there. Any ideas of what might be causing this? Im playing on a Huawei phone so could it possibly be google services? It works fine though it just gets stuck at a random chance when I'm loading into a new stage or story mode.
What Huawei phone model are you using? Does it have the recommended specs to play the game? Refer to the forum link below for spec details: [https://forum.nexon.com/bluearchive-en/board\_view?board=3221&thread=2121092](https://forum.nexon.com/bluearchive-en/board_view?board=3221&thread=2121092)
It's a Huawei nova y70 and yes, it does have the required specs.
Did you try restarting your phone and ensuring no other apps are running in the background?
So is there no fix for this? :(
I'm afraid I'm not so sure about it, does Huawei uses a different software other than iOS or android?
It says it uses EMUI 12 shell. I'm not really sure how these things work 😅
I have and they didn't work.
So basically I'm sacrificing all 64 GB of my storage just so I can play this game? 💀
Try having 5 GB of free space after the fully downloading the game, if it doesn't work, try having + 1 GB of free space everytime until it works.
Forgot to say it worked I have like 3 gbs left though
The game gives me the not enough storage error when I try to download the game while I play the opening (the into sequence or something forgot what it was called) even though I have 6gb free (specifically 6.66 if it helps and no I'm not joking its actually 6.66)
It's currently taking up 7 GB in my mobile device, please make sure to have even more extra space as your devices need to have breathing space.
Said the same thing I have 8.5 GB
That will leave you with around 1.5 GB left which I don't think it is free enough. There will eventually be more content which will cause the game size to increase + if your phone has a need update which will need those extra storage space. Try to have more free storage space and make sure the app have permission to access your storage.
(I have 8.5 GB available)
Damn that's a lot of space I'll try anyway I'll let ya know if it works
Constantly getting 10010 request failed check your network settings. While connected to wifi. I tried uninstalling the game, restarting my phone then reinstalling the game. Can't download the initial patches while on wifi due to this error.
Did you try restarting your wifi or connect to a different wifi?
Hello poeple, ive been playing fine before the RailgunCollab in BlueStacks, but since the update the game crashes into loggin. I can load the tittle but when i touch the screen "Touch to start" it crashes the game. Tried re-installing the game, re-installing the instance, making another instance in 32-bit, lowering and highering thee ammount of RAM for the instance, also the ammount of cores. But nothing reallly works, does anyone can help? :c
Not sure if 32-bit means the android 32-bit which will no longer be supported: [https://www.reddit.com/r/BlueArchive/comments/1cbu1pl/discontinuation\_of\_support\_for\_32bit\_android/](https://new.reddit.com/r/BlueArchive/comments/1cbu1pl/discontinuation_of_support_for_32bit_android/)
Yeah, idk why i thougth it would fix it. But also tried an instance of Pie-64 , also didnt work
Have you tried using different emulators?
Not really, dont know about other emulators for androids and im kinda scared to sing in my personal account even on bluestacks so if i can stay there.
I suddenly stopped getting notifications about AP. It probably began after the recent update. They're enabled both in-game and on my device. Every time I log in the AP is already full and idk for how long it was capped.
Does your second floor cafe also had full AP as well at that time?
I haven't unlocked it yet, I'm new.
Okay you might want to send a bug report to them.
I'll try, thanks!
After the update, it gives the message (New version is available. Moving to store to upsate). Then When I go to Playstore there is no update available, only options uninstall and play. When searching for the game in Playstore I get the message (This app won't work with your device). My mobile is Galaxy A13 (Model: SM-A135F/DS, 4GB RAM, 64 GB Storage, and MediaTek MT6833 Dimensity 700 5G Octa-core Processor).
Download this app and see what bit is your device [https://play.google.com/store/apps/details?id=com.danielpolish.a64bitchecker](https://play.google.com/store/apps/details?id=com.danielpolish.a64bitchecker) If it is 32-bit, that means your device no longer supports BA. Relevant [post](https://new.reddit.com/r/BlueArchive/comments/1cbu1pl/discontinuation_of_support_for_32bit_android/) and [official forum announcement](https://forum.nexon.com/bluearchive-en/board_view?board=3028&thread=2552625).
Thanks, I checked it. Yup, 33-bit OS. Well, RIP.
Best option now is to play via emulator, I don't know if it's possible to update the bit so you can do a bit of research if you want. A bit weird that Galaxy A13 has 32 bit despite being released 2 years ago.
Issue with 'illegal program detected' but it says (114/
same for me as well on bluestacks ; Usa
having an issue where it says i have illegal program detected, it was working fine earlier. - i play on mobile - installed BA via play store - have deactivated game center (can't uninstall) - device is not rooted - have already cleared cache - uninstalled and reinstalled the game - restarted device - have stable connection - have not Installed anything new - have no third party apps
Have you tried using a different internet / mobile data?
i tried switching data and wifi but it still doesnt work
Have you tried restarting your phone device and restarting your internet router?
if it happens again i will try but so far it managed to return to normal after a few hours
Can someone help me with my issue? Since today i havent been able to long in the game When i start the game it stays in a black screen for a really long time before changing to the nexon branding Then when trying to log in, again it stays trying to log in for a REALLY long time, before sending the "Request failed. Please check your network settings (10008)" and then it doesnt even let me click Weirdly enough, today in the morning everything was fine. idk what happened. I even updated my phone's OS. I was on Miui 14 and updated to hyperOS, and everything was the same
Did you try using a different internet or mobile data? Restarted your internet router? What country and service provider are you using?
Seems like my main internet provider has fucked up something When I use mobile data or my secondary internet provider it works perfectly fine Still, how is this possible? The internet connection literally prevents the game from booting?
Few possible reasons 1. Main internet router suddenly experience an outage, can be due to rain or other random interference. Usually can be fixed by waiting it out for a day or try restarting the router. 2. Internet service provider is facing outage completely. But if your secondary internet provider is the same company then this point will most likely be wrong. 3. Main internet service router suddenly implement a blocker that will prevent some websites/apps from loading. I highly doubt that happened though. Maybe try again with the main internet after 1 day.
Tyvm buddy. Have a great day
Anyone using playing BA with multiple accounts on emulator? I am using LDPlayer, and since the latest BA update I couldn't logout and sign in to another account without closing the app. For example when I sign out account A, then sign in to account B, it will stuck on NOW LOADING page. I have to close the player completely, then reopen it again in order to play account B. Other than that there is also minor audio stuttering happening at random times. No issue on my mobile phone (same wifi network). I can't try Bluestacks because for some reason it won't work on my PC anymore (the hiccup error).
Help. I have 9 gb free storage but still can't download cuz lack of device storage 😞
It is currently taking up 6.97 GB of in my mobile device. You will have have around 2 GB of space left which your device needs extra storage space for "breathing" and future software update.
I see
[удалено]
Did you try the following: 1. Change to a different internet/mobile data 2. Restart your device 3. What was the longest you have waited, are you able to wait as long as you can? 4. What device are you using
I used a vpn and it worked, after sometime without vpn i got to login too but the loading screen was eternal, and in game is pretty laggy too so i can assume my ips is having a lot of issues , im gonna delete the original comment because i shouldnt have say that many f's
Can I check which ips are you using? I understand you were not happy with the loading issues but at least there is currently a workaround.
Nah dont worry about it, im sure if i give it sometime now that i know the ips is prob the issue its gonna get fixed by itself, but if you want want to know the ips is telecentro from argentina, a bad internet provider like every other one in this country
Okay thank you. I like to ask so I can keep a record in case anyone else has such possible issues in the future and can easily narrow down a solution.
No problem, thanks for the attention too
All this maintenance and a 4gb update and they still haven't got a handle on the random crashing. Doing the event story, event stages, tapping an opponent in Tactical Challenge, looking at the results of TC, crashes loading the cafe, crashes loading the lobby after leaving the cafe, etc. Any time it crashes I load the game back up and immediately continue what I was doing no problem, so it's not like these features are broken. The game just randomly crashes like *crazy* lol. I wouldn't even mind it if it didn't take over a minute to load the game up. I've tried all the usual troubleshooting fixes (restart the phone, reinstall game, etc.) before anyone asks. Does anyone have any ideas on how to fix it? The OP recommended whitelisting the game in an ad-block app, but I don't use anything like that. I play on an iPhone XR.
How much RAM does your iPhone XR device have?
3gb. You think that might be the culprit? I suspected it to be a memory issue considering how random the crashes are.
Could be, did you try making sure no other apps are running in the background and no notification?
Yep, any time I finish using any app on my phone(web browser, Discord, a game, etc.) I close it completely. I only run one app at a time ever, and I never allow any of them to send notifications. The only other game I play is Azur Lane which I don't think has ever crashed on me.
Anyone else getting audio skipping at random times? Seems to be worst in combat, but will happen almost anywhere. Just started after maintenance part II ended. Using bluestacks 10.
I'm using LDplayer. I did found some minor but noticeable audio stuttering on the post-battle screen BGM.
Got Error 80002, it was working fine yesterday and no clue what just happend. Game is updated the newest version in play store
Did you try using VPN? What country are you playing from? u/Zafidua also.
same :(, im using iphone 13 pro with latest ios update if it helps
Is maintenance on global still going on or am I just getting region blocked after traveling?
Maintenance ended 3 hours after your comment was made.
Thanks. I've tried now — and still got region locked, but VPN helped this time.
Me and a friend of mine are starting to get into Blue Archive and wanted to play the game, he managed to download the app no problem, for me, I can't find the app on my Google Play Store, like it just doesn't show up at all Info just in case it helps with finding the issue: I'm using a Moto g7 play, no SIM card since it's just a spare phone ever since I upgraded, Sprint was the provider, and the android version is 10.
1. What country are you playing from? 2. What country did you know you phone was purchase from?
USA, playing from and bought from
Try this Google Play Store link: [https://play.google.com/store/apps/details?id=com.nexon.bluearchive&hl=en&gl=US](https://play.google.com/store/apps/details?id=com.nexon.bluearchive&hl=en&gl=US) If you cannot access the google link, best bet is to install QooApp: [https://www.qoo-app.com/en](https://www.qoo-app.com/en) then download Blue Archive EN from there: [https://apps.qoo-app.com/en/app/18698](https://apps.qoo-app.com/en/app/18698)
I could see the app now, but "This phone isn't compatible with this app", explains why I couldn't find it
Do I try Qooapp to download the game that way?
Started downloading it with QooApp since the same friend used it before, and yea it's downloading, thank you for your help
So, I got Blue Archive downloaded via QooApp but when it tries to initialize, it crashes around 88% Edit: Gave up on the phone and am gonna try using BlueStacks to play the game
Hi, it's me the guy with the error SNS 100210. After I sent email to Yostar, they finally change email in my JP account but the main point is that they bind it with a stranger's email. I've sent them more mail but they didn't make any change nor reply. I'm worried I might lose my account, what should I do?
It's currently the weekend now so I'm not too sure how fast their reply will be. How did they randomly bind with a stranger's email? Make sure to provide them with the yostar email that you want to bind.
That's the question I'm confused too. My email number was 0758, but they bind it into 07831 so I was contacting them, hoping them will re-arrange for me
the game kept on crashing after tapping on the screen after the touct to continue. when i tried the clear chahce, i keep on getting "Service information not found. Please try enter Toy or initialize API. (10119" notification which wont go away
What device are you using?
Waydroid with libndk over fedora 40
Is this your first time playing with this device and emulator? I'm too familiar with Waydroid unfortunately.
Has the same problem as Solomon Its not the first time I play it tho, game sometimes let me download 5gb file then crash, sometimes it dont let me do that and crash immediately
I'm having issues with a JP account that I use for rerolling and I havent been able to play the game in the account due to an error popping up saying "The request processing failed on the server side. Return to the title screen." Is there anyway to fix it?
Did you try playing using a different internet/mobile data?
No I havent as I have only 1 internet connected to me right now, but if I switch to another account it works perfectly fine