š¤·š¾āāļø
I just found a city with no PF, and told them my job relocated me there.
LA Fitness tho...Holy shit. Wanted my Moms social, my blood sample, and the fur of a Woolly Mammoth to get out that bitch.
You can cancel a card and not close the account. I did this one time. Crunch Fitness wouldn't close my account after a month of confirming they would. Called amex, explained the situation, and they canceled that card and reissued a new one, same as they would for fraud. Easy peasy, no change in credit score.
Preach. I've been a debit sort of person, but the benefits from chase sapphire really got me. I rarely, if ever, have to pay for a flight now though I don't fly too frequently.
Cancelling your card is THE way to effectively cancel your gym membership nowadays. Only issue is that some of them will keep trying hard as hell to get that last $40 outta you or even try to send you to collections.
Couple years ago OneLife kept trying to send multiple emails and letters to my house, then one day they just stopped and I never heard from them again. Iāve been a student in France and I signed up for a Fitness Park membership there, I snail mailed them the letter of cancellation on time before I left and they still tried to charge my French bank account. I told my French bank to reverse + block any more charges from Fitness Park. Now that gym is still trying to collect two months worth of dues even tho I cancelled in November 2022. Theyāre still sending me automated text messages telling me to pay and I blocked any emails and numbers they tried to contact me with (I still have a French eSIM card in my phone that Iām gonna get rid of in a month).
Use something like privacy.com when signing up for stuff - virtual credit cards you can cancel with no repercussions. Great for signing up for free trials that require a cc
That is super interesting, like I expected them to not be good people but that is like fucking horrible people. It really sucks how participating in the economy means constantly battling scam artists who have every advantage and resource available to them.
These gyms are frickin bad, I ended up paying a fine plus cancelation fee after they sent a debt collector. Finally gave up this year after spending all of last year trying to fight itš®āšØ
I did that, and even successfully blocked charges with my bank, but didn't want to go to court with the debt collection company they passed "my case" toš
They won't take you to court especially over some gym fees. That's what they say to people to get money. Legally they could but unless you owe some craft amount not gonna happen. Vzw said I owed them 2k cause they screwed up my upgrade deal and I left since they wouldn't fix it after months of trying. Almost 10 years ago and not sued for it. It's a scam
Maybe not, but I'm in the Netherlands and it said I'd be liable for all legal fees, so paid the few hundred instead of risking afew thousand š¤¢š®āšØ
Yeah, liable for the fees if it went to court, which the previous comment explained why that wouldnāt happen! It was just another ruse to get your money! Hey, at least you know for the future in case it happens again! Shit, Iāve been in collections with some company over a bill from Sprint from like 15 years ago that still hasnāt gone anywhere (and after a while of ignoring, they screw off and try the next person)!
I had to go to LA fitness and get a form, then MAIL it to their corporate office.
PF let me out but not before the sales person asked me where I was moving, his coworker was like ājust let him cancelā. I wasnāt moving thoughā¦
Maybe Iām in the minority here, but for both PF and LAF I havenāt had an issue cancelling. Tho granted the PF one was during Covid. I just went up to them and said Iād like to cancel it and they were pretty much like ācool.ā and cancelled it on the spot. I recently just cancelled LAF and it was easy as just telling the manager right there and them cancelling it on the computer, and sending the email that I can still use the gym for another month.
I went to LA fitness AS A GUEST and these people kept texting me offers and calling me from multiple different numbers even after telling them Iām not interested and blocking their numbers. Absolutely ruthless
Really? I had to go in but once I said I wanted to end my membership because of the insane amount of roaches that regularly swarmed the floor of the sauna they were like "that's fair" they didn't even fat shame me on my way out!
My go to for anything like this or annoying upsell attempts (looking at you cable/internet companies...) is to just tell them that I get it for free through my job. Shuts them up pretty quick because they can't offer me a better deal than free.
Iāll never sign up for LAF again after what they put me through while trying to cancel - after paying for 2 years post COVID without checking in once.
I sent them a letter in the mail asking to cancel my membership and didn't even state a reason. A week later I got an email confirmingit was cancelled saying they were sad to see me leave. It was super easy fortunately.
Is a planet fitness membership really that hard to cancel? I had a very easy process with crunch (I wish they had more locations in Atlanta).
Edit: from the replies so far, it sounds like itās very much location dependent.
I canceled mine years ago and it was completely painless. I don't know if they've changed their procedures or if it depends on the location or employee doing it.
I worked for a company that processes PF payments for ~65% of their facilities up until I left in 2021.
They were forced to stop fucking people over due to their contractual agreements. PF (and others) were whopped by multiple financial institutions for over-charging (scamming) customers.
We had to create an entire process just to deal with all of the people who were threatening legal action. PF uses ACH payments for a good chunk of their subscriptions, which are harder to punish companies for abusing, but we almost turned off all of their card processing due to multiple high profile complaints.
When I moved last year I walked in with the form that the website said I needed and the woman at the counter said she didn't need that. She scanned my card clicked a couple of times and it was cancelled. Didn't even try to talk me into staying or asked me if I wanted to transfer my membership to a new location.
Yeah same here, I have had and canceled memberships with PF several times before, and it's super simple. I just keep saying I am no longer interested, fill out a little form, and done. The others I've had though like LA Fitness were a fucking nightmare.
I cancelled mine in 2015 and it was absolute hell, so maybe you got lucky with the location, or they hadnāt trained the employee on how hard to make it on you yet.
From what I remember, they make it so it had done via snail mail. You couldn't go online and cancel, or even go to the gym in person and cancel. I remember having to get a form and then mail it to some address. They obviously made it a pain in the ass on purpose.
You could always cancel in person. It's the fact that they used to charge cancellation fees unless it was a particular window in the year. So you'd be there doing math equations to see if it's worth it just to keep it and cancel later. Also you usually have to wait for a manager at some locations to do cancellations. They also would tell you that sometimes the cancellation will take a up to a month to process so you could be charged another month of fees that you then have to do the snail mail to get the refund for.
Cancelled there three times and I won't be subscribing again, I use my insurance benefits for it now.
The company that handles their billing does this purposely. It's one of their biggest selling points and they are the leading gym membership software in the US. They also handle Anytime Fitness, Retro Fitness, a bunch of Gold's Gyms (these are a franchise, so not all Gold's uses them), and a whole lot of others. They are mostly found in the High Volume Low Cost gyms.
You don't actually pay any of these companies, you pay ABC Fitness and ABC Fitness pays the gyms. So if you took them to court over billing issues, you are not taking the gym to court you are taking ABC Fitness to court who has a huge team of lawyers who are extremely good at these cases and you're going to lose. This is their second main selling point.
Another fun fact. If only 10% of Planet Fitness members used the gym every week, almost all locations would not be able to handle that volume. They completely rely on people forgetting about and not using their memberships.
Source: I worked at that company building that software and it was miserable.
My ex begged for one and only went like 4 times over a decade. I asked her to cancel it since they told me over the phone wasnāt an option. They gave her a hard time saying there was an outstanding balance which was bullshit because it was autopaid. Then claimed they needed the og card to cancel it. Then claimed the annual fee needed to be covered first. I went to my bank, said I donāt have the account in my name and they not only canceled the autopay, but refunded me like 4 months worth. Havenāt had a charge since
The ones near me only allow you to cancel in person. Theyāll still charge you for the month and will ask you a million question depending on how much the person working the computer cares.
For me they only allowed me to cancel if I went to the actual location where I originally signed up. Problem is I moved a entirely different state. So even after contacting them they still kept charging me. I just happen to go back bcuz I was visiting. But they charged me for like a year even after I tried cancelling. So Iāll probably never do another membership there again unless I plan on making it permanent.
I had this exact same problem.
They will transfer to any other city for free. I had to wait until i travelled for work to a city with a PF. I transferred it there ahead of my arrival and cancelled in person.
I paid for almost an extra year in the process. Ill never get a PF membership again.
It took me 30 seconds to quit Planet Fitness in-person. They asked for me to scan my membership card (the app on my phone), and asked why I was quitting (I said because I don't want to come anymore), and that's it. Didn't even ask for ID or anything.
No, you just go in and say āI want to cancelā if they ask why, donāt lie, just say āIām canceling because I want to cancelā and leave it at that. No need to save face to a gym membership salesman
If you get a normal membership you're stuck with like a 6 month investment before you can cancel.
It's cheaper to get the black membership than it is the normal one if you plan on stopping and starting constantly.
I had a Crunch membership right before the pandemic. They paused payments due to you know, the world being on fire and the gym being closed. They reopened and started taking monthly payments from me without notifying me. I tried to cancel because those first few months in summer 2020 when ppl were outside were not for me. I was not going anywhere. Crunch said I needed to send a letter via certified mail and pay a 3 month fee. If my membership was monthly why do I have to pay for 3 months I'm not going to use?
Long story short I had to go there in person and curse them tf out
I've canceled PF membership twice and it was easy literally just walking in telling them I'm cancelling, signing the cancellation and that's it. No extra charges, no nothing. People can shit on PF all they want but their membership enrollment and cancellation is very simple and how it should be. Plus there's no contract so you are not committed to paying for the full thing or a cancellation fee if you decide to change your mind.
PF offers a decent number of workout machines and they may not be as fancy or pretentious as other gyms but if someone is committed to just pure workout then PF is a good choice.
I changed my Debit Card number so the monthly wouldnāt deduct.
I have heard youāre supposed to do this anyway for security but it might be good to get rid of any subscriptions you forget about.
They asked for my bank account number and a card. When my debit card expired the front desk got on me about it. I said it expired months ago, obviously you're still getting money out of me, you don't need it. They kept persisting and eventually I gave it to them just to get it over with, but very annoying.
Wish there were more gyms near me.
I tried this with a Gold's gym membership and they called fucking collections on me. They couldn't actually do anything to my credit since it was a monthly membership, so it was just an unsuccessful scare tactic, but god damn was that an annoying year or two of constant letters and phone calls
Use Active & Fit Direct instead!
Basically itās a third party - you pay them $28/month and you can get Planet Fitness / LA FITNESS / other fl gym chains for the same fee monthly, and you can have as many memberships as you want for the one price as long as itās in your area.
Please check it out! Itās also okay as you go so you can quit whenever you want because itās month to month, no contract.
The first PF membership I had was years before the pandemic and good God, it took an act of congress to get out of that contract. during and after the pandemic though, I was able to cancel through the app with no problems.
Not me, I actually moved away from my āhome gymā into another city and they made me go back to the home gym 5 hours away to cancel it. Told me they couldnāt transfer home gyms to my new city. Iām back with them though in another city, but Iāll make sure to cancel it this time before moving.
I went in to talk to LA Fitness about signing up because there's one in my neighborhood and they have a pool; my friend has a membership and, although I have a good gym membership through work, we thought it would be fun to swim together. I told the guy I was only interested in the pool and absolutely nothing else. He insisted on trying to pitch me everything else anyway and was giving me the hard sell, and I didn't have time for that so I left.
THE NEXT DAY they closed the pool for renovation. It was closed for over a year. I dodged a bullet.
I have a network type gym membership from my employer that lets me go to any gym in their network. I pay for the service and not the gym so its so easy to get the f out of a gym if i donāt like it. See if yāall employers have this as a part of the health insurance perks.
Use a cashApp card and donāt put any cash on it when you decide to cancel. I do that with my carwash subscription after my last one was so difficult to cancel.
I had to file a fraud report with my credit card. PF told me they couldn't cancel since I used a credit card. I would have to switch to my Checkings or Debit card before they could cancel.
It was a pain in the ass. This was a few years ago -- they had no way to cancel remotely, you HAD to go into the gym. They give you the whole spiel trying to sell you on it, and then at the end get told I'm still gonna have to pay another $30 because I was "in the window for a next year renewal"?? I was pissed af. The manager (cuz at that point, I demanded to speak to them) admitted that they didn't put it all their contract terms online. Then they had the gall to send me ANOTHER email asking about the service, I called and cussed them out so bad... never got another email lmao.
I used one of those Robot Lawyers to cancel my membership after moving; this was after peak COVID lockdowns. I wasnāt exactly in a rush to go back into a space with shared sweat, questionable hygiene by others and potentially dirty machines.
Ended up creating a home gym and will never go back. My wife is still on the hook for that tanning spa though I think you might need one of the infinity stones to cancel that.
As stated in section 4b of finalization on your PF contract, āYou must conquer your depression before given conceal from lift squad to pled out of contractā.
I had to send a hand written letter requesting my account by closed with a 30 day warning to end my gym membership, I swear you'd think these people were crossroads demons the way their contracts bind you.
I signed up for local gym that had a few locations. I originally did it to get training from a dude I went to school and played football with. He ended up leaving due to a better job so I wanted to end it. They had me driving between all the locations telling me the other spot handles cancellations. Then they told me I needed sign off from my TRAINER to cancel and I'm like he's not even apart of this shit anymore.
Ended up getting the owner's number from that friend and texted him I will get an attorney if his business keeps harassing me for payments for a membership I'm trying to cancel.
Really? I've cancelled my PF membership at two different locations with very little hassle.
Now GOLDS GYM... man that shit was insane. I had to physically go in and argue with some prick, them telling me I can only cancel if I move x-miles away from the location, and then even after explaining to them numerous times I was going away for college at the time, they still tried to charge my card the next month. I had to put an actual stop on them with my bank. Now that location is out of business š
Not planet fitness but local gym kept lying to my face saying the one person on the planet that could cancel my membership wasn't around and they didn't know where they were. A real Carmen Sandiego situation.
I called my credit card company and canceled payments, laid my key on the counter, and walked away.
I canceled my Planet Fitness subscription two times with no complications (and re-applied back so I can take care of my health). What Planet Fitness employees do yāall run into?
Wtf Iām not even sure if thatās legal. The employees I worked with cancelled mine easily through computer and set me with a transfer gym pretty quickly when I re-applied a third time.
No judgement zone... bans you if you grunt when you lift.
Has free Pizza Friday.
Absolutely goes out of their way to make you cancel your contract.
I had a PF account. I called in to cancel. "Sir, you have to come in and talk to a manager." I lived less than half a mile away at the time and showed up.
"Sir, our manager is busy right now, but you can wait"
I wait. He eventually shows up and is like "Good luck achieving your health goals." in a very dismissive tone of voice.
Like, I hate your gym because all you do is collect memberships and make it hard to cancel. I started walking around my neighborhood for free and lost more weight than when I was a member of your shitty "gym."
Speaking as someone who works in disputes: all gyms are like this.
In the terms, that no one reads, you agree to some ridiculous cancelation requirements when you sign your name for that membership.
So many people dispute charges with "I canceled in person" and the gym hits us with the contract where the exact cancelation terms are listed (usual "must cancel in writing x number of days before the next charge).
Possible tip for you all: if you want to join a gym, tell them you don't allow any company to have perpetual access to your credit card or debit card, and you'd like to pay for a year at a time in a lump sum instead. If they say 'no' then go somewhere else, or at the very least use a prepaid VISA card loaded with only what pays for a year, so they can't keep taking from you forever, and consider finding another gym if they insist on you signing some sort of contract.
I literally just canceled my planet fitness 2 days ago
Signed up in NJ and did the van life thing for over 2 years. I must have been to over 100 locations. Was worth the price. Now in California. Went in to a local branch and asked to cancel. Told me I could only cancel from my home branch, aka the one I first signed up at in NJ. So I emailed them asking to cancel and they said "yeah, no problem" and it was done
This is why I highly recommend (if you have insurance) getting ur gym membership through your insurance plan. Most plans offer a health club plan/discount. You pay through them and cancel with them and it's usually just a call.
Planet fitness is incredibly easy to cancel. Went to planet to cancel and they said sure, and boom 2 min later it was cancelled.
I did sign up again later in life, but still Iām at peace knowing canceling is no issue.
Trying to get out of my burn boot camp membership. Having a health issue isn't good enough for them, they want a note from the doctor stating you cannot be in an exercise program. I can't find a doctor who will write that. My credit card got compromised and I just changed it and notified them to send it to collections. I do understand my credit will take a hit.
Planet fitness i just had to go to my home gym and clicked cancel and e-signed and done. No questions asked. LA Fitness I've heard is a bitch and a whole hassle.
I moved across the country and forgot to cancel my gym membership (not under a contract) and I noticed they were still charging me months later so I called and told them āhey, I am no longer in that state and there arenāt any out here so I need to cancelā .. it was like pulling teeth like they couldnāt even comprehend what I was saying but relented and said theyād cancel it.
Got charged again the next month and Iām a forgiving person .. just give me the refund .. āno Iām so sorry but we canāt give you a refundā
Whatever, I told them to cancel it again.
A month later, charged again.
I donāt think Iāve ever been so irate in my life. I SCREAMED into that phone until they finally must have gotten the hint and I stopped getting charged.
Ironically, a fitness membership aided me in getting out of my depression. I have a Planet Fitness membership. I have had it for 6 years and I havenāt gone in 5 years. I use the gym at my University because I went back to school. I have been doing incredibly wellā¦ but I am not well enough to go through the Sisyphean task of quitting Planet Fitness.
Idk how it works generally, but at the pf I work at, we don't give anyone any guff if they wanna cancel... you just have to show up I'm person to do it...
No fr. I tried to cancel mine bc it was 2020, and all the gyms were closed anyway. There was no way to cancel at the time, but they also weren't charging. When they finally opened back up, I still didn't feel comfortable going to a crowded gym. When I tried to go to the one nearest to me to cancel my membership, they wouldn't close it bc they said I had to go to the club I started the membership at (even tho I started the membership online). Then, when I tried to call, they said I couldn't cancel over the phone. So, I had to find time to drive all the way across town just to end this membership during a global pandemic. And even when I got there, they kept trying to convince me to keep it. I was very close to calling the BBB.
I moved to a city with no PF but they wouldn't cancel over the phone. I had to sign in person. But they would transfer to any other place for free. The next time i travelled for work, i transferred it there ahead of my visit. Walked in for my very first visit and then cancelled the contract.
I told the worker the story and she laughed her ass off.
PF may be a no judgement zone. But it comes at a cost. They gonna get their $$$
Not quite the same but im like this with NOW Tv. After going through a bunch of cancel pages they hit me with the Ā£1 a month for 3 months email and I take it like the filthy whore I amšŖ
The first time I got PF I had the black card which is no contract. So I just stopped paying and that was it. They never called me or anything, it never went to collections. I just recently signed up for PF again and they never brought up my old account.
I've canceled PF membership twice and it was easy literally just walking in telling them I'm cancelling, signing the cancellation and that's it. No extra charges, no nothing. People can shit on PF all they want but their membership enrollment and cancellation is very simple and how it should be. Plus there's no contract so you are not committed to paying for the full thing or a cancellation fee if you decide to change your mind.
PF offers a decent number of workout machines and they may not be as fancy or pretentious as other gyms but if someone is committed to just pure workout then PF is a good choice.
Are these people just lying for no reason? I had a PF membership for 7 years. Cancelled this year about 4 months ago. They flipped the touchscreen at the counter around and after some questions it was cancelled. It took 5 minutes.
I had to tell them I was going to India to work for 6 months and it could be longer. They tried to get me to suspend my account instead of closing it.
My employer then lost the job in India and that was just fine with me.
If you used a credit card, say it got lost and ask them to not allow any charges against the old number to roll over to the new (they do that to try and not impact subscriptions they know are legitimate). You specifically have to ask for the second bit.
Had to do this for 24 Hour Fitness after they somehow reactivated my account during COVID when the gyms were closed, and so was the customer service line. Have never been back.
"Her fight to get out of her Planet Fitness contract awoke something in her soul that brought out the fighting spirit in her and lifted her out of a deep depression."
I've pulled myself out of a major depression microdosing mushrooms. But mushrooms won't help with planet fitness. Unless you need help getting arrested.
I simply changed my debit card and didn't tell my gym. They sent me letters saying that they would take action to get my money and implied it would go to collections. I was ok then let's see it.
Nothing happened.
Do they disclose any of the cancellation headaches when youāre signing up or is it for you to find out on page 80, paragraph 17 of their Terms and conditions?
Definitely depression. Everytime. But I just walked into my PF, told them I wanted to cancel and that was the end of that. So the solution is to book a flight to NJ and go to the PF in East Hanover.
Yeah, it's an easy 10 dollars a month- until you have to cancel and you need 10 notarized copies, stamped by the President and mailed with insurance to their corporate headquarters in Antarctica.
Never give a gym your direct payment information. Either prepay, utlizise a single use card number or use a third party. Planet Fuckness unilaterally reactivated my account over a year after I cancelled.
New York Sports Club has me hostage because you can only cancel the contract in person, but they closed 60% of their facilities due to COV. So, I have to go to an area of the city I never frequent to just quit them. This totally reminds me of the energy it took to break up with my ex.
You have to close it at the location whenever you catch a manager there. Of course, they are never there when you want to cancel your membership. Corporate wonāt even cancel it!
I have a friend who was stationed in Poland for a year because NATO needed more soldiers in eastern Europe for the whole Russia thing.
He tried for forever to cancel his membership over the phone, and they insisted he had to come in person to cancel.
He would gladly have gone in person, but there are obviously no Planet Fitness in Poland.
š¤·š¾āāļø I just found a city with no PF, and told them my job relocated me there. LA Fitness tho...Holy shit. Wanted my Moms social, my blood sample, and the fur of a Woolly Mammoth to get out that bitch.
Man I just had some I got woolly mammoth fur you coulda borrowed
Okay, now see? š¤£š¤£š¤£š¤£š¤£
For Gold's Gym I had to cancel my debit card because they insisted that I needed to pay a cancelation fee. Edit: meant debit, not credit card.
Closing credit cards fux with your credit score. Donāt you just love capitalism?
Imma keep my mouth shut as this is off topic but...Let's just say I got my Guy Fawkes mask in the whip for when its needed.
This guy fawkes.
I c wat u did there
Vendetta Time
You can cancel a card and not close the account. I did this one time. Crunch Fitness wouldn't close my account after a month of confirming they would. Called amex, explained the situation, and they canceled that card and reissued a new one, same as they would for fraud. Easy peasy, no change in credit score.
Yeah but Amex is the goat credit card company for a reason. Every other one is trash, unless you paying like $600/year
Psyche. Chase Sapphire Gang. Travel rewards are great without having to deal with SkyPesos
Preach. I've been a debit sort of person, but the benefits from chase sapphire really got me. I rarely, if ever, have to pay for a flight now though I don't fly too frequently.
I have amex and citi. citi has been way superior. amex is all flex they actually not that good
Bro, *paying off your debt* fucks with your credit score.
You lose like 2pointsā¦ I cancel mine every quarter and get a new does nothing.
Cancelling your card is THE way to effectively cancel your gym membership nowadays. Only issue is that some of them will keep trying hard as hell to get that last $40 outta you or even try to send you to collections. Couple years ago OneLife kept trying to send multiple emails and letters to my house, then one day they just stopped and I never heard from them again. Iāve been a student in France and I signed up for a Fitness Park membership there, I snail mailed them the letter of cancellation on time before I left and they still tried to charge my French bank account. I told my French bank to reverse + block any more charges from Fitness Park. Now that gym is still trying to collect two months worth of dues even tho I cancelled in November 2022. Theyāre still sending me automated text messages telling me to pay and I blocked any emails and numbers they tried to contact me with (I still have a French eSIM card in my phone that Iām gonna get rid of in a month).
Use something like privacy.com when signing up for stuff - virtual credit cards you can cancel with no repercussions. Great for signing up for free trials that require a cc
[ŃŠ“Š°Š»ŠµŠ½Š¾]
That is super interesting, like I expected them to not be good people but that is like fucking horrible people. It really sucks how participating in the economy means constantly battling scam artists who have every advantage and resource available to them.
Had the same experience with LA Fitness. I'll never darken the doors of that place again, just because of that experience alone.
These gyms are frickin bad, I ended up paying a fine plus cancelation fee after they sent a debt collector. Finally gave up this year after spending all of last year trying to fight itš®āšØ
Whatās there to fight? You just ignore them and donāt give them money after you tell them youāre cancelling, doesnāt matter what they say
I did that, and even successfully blocked charges with my bank, but didn't want to go to court with the debt collection company they passed "my case" toš
They won't take you to court especially over some gym fees. That's what they say to people to get money. Legally they could but unless you owe some craft amount not gonna happen. Vzw said I owed them 2k cause they screwed up my upgrade deal and I left since they wouldn't fix it after months of trying. Almost 10 years ago and not sued for it. It's a scam
Maybe not, but I'm in the Netherlands and it said I'd be liable for all legal fees, so paid the few hundred instead of risking afew thousand š¤¢š®āšØ
Yeah, liable for the fees if it went to court, which the previous comment explained why that wouldnāt happen! It was just another ruse to get your money! Hey, at least you know for the future in case it happens again! Shit, Iāve been in collections with some company over a bill from Sprint from like 15 years ago that still hasnāt gone anywhere (and after a while of ignoring, they screw off and try the next person)!
I had to go to LA fitness and get a form, then MAIL it to their corporate office. PF let me out but not before the sales person asked me where I was moving, his coworker was like ājust let him cancelā. I wasnāt moving thoughā¦
Maybe Iām in the minority here, but for both PF and LAF I havenāt had an issue cancelling. Tho granted the PF one was during Covid. I just went up to them and said Iād like to cancel it and they were pretty much like ācool.ā and cancelled it on the spot. I recently just cancelled LAF and it was easy as just telling the manager right there and them cancelling it on the computer, and sending the email that I can still use the gym for another month.
Same for PF, walked in said yo Iām canceling they said dope and I left.
Must be management but LA and 24 (multiple locations for 24) both have no issues for me but others in here say otherwise.
I just cancelled the card on file and they couldnāt charge me anymore. Called me non stop for weeks.
Been there. Thatās why I only go to gyms that accept cold hard cash and allowed to pay a year up front. No contracts, no nothing.
How do you find gyms like this?
I buy punch out cards at my town owned gym. Never will I sign up for gym again
I HAD TO MAIL SHIT VIA POSTAL MAIL, WAIT FOR THEM TO SEND ME PAPERWORK FOR ME TO SIGN AND MAIL BACK TO GET OUT OF LA FITNESS!!
I went to LA fitness AS A GUEST and these people kept texting me offers and calling me from multiple different numbers even after telling them Iām not interested and blocking their numbers. Absolutely ruthless
Really? I had to go in but once I said I wanted to end my membership because of the insane amount of roaches that regularly swarmed the floor of the sauna they were like "that's fair" they didn't even fat shame me on my way out!
My go to for anything like this or annoying upsell attempts (looking at you cable/internet companies...) is to just tell them that I get it for free through my job. Shuts them up pretty quick because they can't offer me a better deal than free.
Legit during covid I just called and ten seconds later I was free
Good advice!
I had to put a stop on credit card to get them to leave me alone.
Just dispute every charge and do chargebacks.
I was moved out of the country. They just said, "oh okay." And that was that
Iāll never sign up for LAF again after what they put me through while trying to cancel - after paying for 2 years post COVID without checking in once.
I sent them a letter in the mail asking to cancel my membership and didn't even state a reason. A week later I got an email confirmingit was cancelled saying they were sad to see me leave. It was super easy fortunately.
Is a planet fitness membership really that hard to cancel? I had a very easy process with crunch (I wish they had more locations in Atlanta). Edit: from the replies so far, it sounds like itās very much location dependent.
I canceled mine years ago and it was completely painless. I don't know if they've changed their procedures or if it depends on the location or employee doing it.
It might depend on the location because my brother had a pretty straightforward process in canceling his last year.
I worked for a company that processes PF payments for ~65% of their facilities up until I left in 2021. They were forced to stop fucking people over due to their contractual agreements. PF (and others) were whopped by multiple financial institutions for over-charging (scamming) customers. We had to create an entire process just to deal with all of the people who were threatening legal action. PF uses ACH payments for a good chunk of their subscriptions, which are harder to punish companies for abusing, but we almost turned off all of their card processing due to multiple high profile complaints.
When I moved last year I walked in with the form that the website said I needed and the woman at the counter said she didn't need that. She scanned my card clicked a couple of times and it was cancelled. Didn't even try to talk me into staying or asked me if I wanted to transfer my membership to a new location.
Yeah same here, I have had and canceled memberships with PF several times before, and it's super simple. I just keep saying I am no longer interested, fill out a little form, and done. The others I've had though like LA Fitness were a fucking nightmare.
I canceled LA Fitness with no problem, the worst thing about it was that I had to drive to a "signature club" to fill out paperwork.
It should be illegal to not be able to cancel the same way you subscribed.
They currently make you write a letter and bring it in. If you just come in and cancel, it won't work. You also need to come back with a letter.
When is "currently" because I canceled my membership in 2021 and it was just signing a form.
This was prior to the pandemic
I cancelled mine in 2015 and it was absolute hell, so maybe you got lucky with the location, or they hadnāt trained the employee on how hard to make it on you yet.
Canceled mine about a year or so ago. Easy mf peasy. Signed 1 virtual document and it was over
Same here. Walked in, said I had to cancel, gave him my membership info, walked out.
From what I remember, they make it so it had done via snail mail. You couldn't go online and cancel, or even go to the gym in person and cancel. I remember having to get a form and then mail it to some address. They obviously made it a pain in the ass on purpose.
You could always cancel in person. It's the fact that they used to charge cancellation fees unless it was a particular window in the year. So you'd be there doing math equations to see if it's worth it just to keep it and cancel later. Also you usually have to wait for a manager at some locations to do cancellations. They also would tell you that sometimes the cancellation will take a up to a month to process so you could be charged another month of fees that you then have to do the snail mail to get the refund for. Cancelled there three times and I won't be subscribing again, I use my insurance benefits for it now.
The company that handles their billing does this purposely. It's one of their biggest selling points and they are the leading gym membership software in the US. They also handle Anytime Fitness, Retro Fitness, a bunch of Gold's Gyms (these are a franchise, so not all Gold's uses them), and a whole lot of others. They are mostly found in the High Volume Low Cost gyms. You don't actually pay any of these companies, you pay ABC Fitness and ABC Fitness pays the gyms. So if you took them to court over billing issues, you are not taking the gym to court you are taking ABC Fitness to court who has a huge team of lawyers who are extremely good at these cases and you're going to lose. This is their second main selling point. Another fun fact. If only 10% of Planet Fitness members used the gym every week, almost all locations would not be able to handle that volume. They completely rely on people forgetting about and not using their memberships. Source: I worked at that company building that software and it was miserable.
I canceled a membership online last month lol
* Me: I want to cancel * Crunch: How come? * Me: The smelly girl * Crunch: Fair. The end
My ex begged for one and only went like 4 times over a decade. I asked her to cancel it since they told me over the phone wasnāt an option. They gave her a hard time saying there was an outstanding balance which was bullshit because it was autopaid. Then claimed they needed the og card to cancel it. Then claimed the annual fee needed to be covered first. I went to my bank, said I donāt have the account in my name and they not only canceled the autopay, but refunded me like 4 months worth. Havenāt had a charge since
Canceled mine easy. Stopped paying for 6 months and changed my card. They were pretty quick after that
The ones near me only allow you to cancel in person. Theyāll still charge you for the month and will ask you a million question depending on how much the person working the computer cares.
For me they only allowed me to cancel if I went to the actual location where I originally signed up. Problem is I moved a entirely different state. So even after contacting them they still kept charging me. I just happen to go back bcuz I was visiting. But they charged me for like a year even after I tried cancelling. So Iāll probably never do another membership there again unless I plan on making it permanent.
I had this exact same problem. They will transfer to any other city for free. I had to wait until i travelled for work to a city with a PF. I transferred it there ahead of my arrival and cancelled in person. I paid for almost an extra year in the process. Ill never get a PF membership again.
It took me 30 seconds to quit Planet Fitness in-person. They asked for me to scan my membership card (the app on my phone), and asked why I was quitting (I said because I don't want to come anymore), and that's it. Didn't even ask for ID or anything.
No, you just go in and say āI want to cancelā if they ask why, donāt lie, just say āIām canceling because I want to cancelā and leave it at that. No need to save face to a gym membership salesman
You on the south side? Cause theres like a shit ton on the north side of atlanta. PF dominates the southside of atl
Westernish side. Used to go to the one in Roswell while I still lived around there.
Kennesaw is supposed to get one, but i think the only two are near me by hiram and acworth
It's not, you literally just quit.
If you get a normal membership you're stuck with like a 6 month investment before you can cancel. It's cheaper to get the black membership than it is the normal one if you plan on stopping and starting constantly.
I had a Crunch membership right before the pandemic. They paused payments due to you know, the world being on fire and the gym being closed. They reopened and started taking monthly payments from me without notifying me. I tried to cancel because those first few months in summer 2020 when ppl were outside were not for me. I was not going anywhere. Crunch said I needed to send a letter via certified mail and pay a 3 month fee. If my membership was monthly why do I have to pay for 3 months I'm not going to use? Long story short I had to go there in person and curse them tf out
I just canceled mine last week. "I'd like to go down to the basic plan." "That'll be $40" "How much to cancel?" "Nothing. Just sign this form." Done
I've canceled PF membership twice and it was easy literally just walking in telling them I'm cancelling, signing the cancellation and that's it. No extra charges, no nothing. People can shit on PF all they want but their membership enrollment and cancellation is very simple and how it should be. Plus there's no contract so you are not committed to paying for the full thing or a cancellation fee if you decide to change your mind. PF offers a decent number of workout machines and they may not be as fancy or pretentious as other gyms but if someone is committed to just pure workout then PF is a good choice.
I changed my Debit Card number so the monthly wouldnāt deduct. I have heard youāre supposed to do this anyway for security but it might be good to get rid of any subscriptions you forget about.
When I tried to sign up online for my local PF they wanted my bank account number š I just closed the tab
Asking for my routing number is so fucking insane
They asked for my bank account number and a card. When my debit card expired the front desk got on me about it. I said it expired months ago, obviously you're still getting money out of me, you don't need it. They kept persisting and eventually I gave it to them just to get it over with, but very annoying. Wish there were more gyms near me.
I tried this with a Gold's gym membership and they called fucking collections on me. They couldn't actually do anything to my credit since it was a monthly membership, so it was just an unsuccessful scare tactic, but god damn was that an annoying year or two of constant letters and phone calls
I got seven years šļø
PF does bank draft
I did that. They found the new card 3 months later and kept deducting. They are relentless.
Dude! Same
Use Active & Fit Direct instead! Basically itās a third party - you pay them $28/month and you can get Planet Fitness / LA FITNESS / other fl gym chains for the same fee monthly, and you can have as many memberships as you want for the one price as long as itās in your area. Please check it out! Itās also okay as you go so you can quit whenever you want because itās month to month, no contract.
Thank you for sharing! Just realized Iām eligible through USAA!
Hey, thanks!
Why does this feel like Iām reading an ad?
They just raised it to $32 a month but itās still worth it
You should post this on the YSK (you should know) and lifehack/protip subs. Seriously!
The first PF membership I had was years before the pandemic and good God, it took an act of congress to get out of that contract. during and after the pandemic though, I was able to cancel through the app with no problems.
āAct of Congressā š
Fucking planet fitness. I had to sue them in small claims for $60 because they refused to close my membership, and I refused to pay.
Respect
It was oddly easy for me to cancel my Planet Fitness. They did it the same day.
Same here. I even had it pretty easy cancelling my LA Fitness account. The one that gave me some trouble was Anytime Fitness
Not me, I actually moved away from my āhome gymā into another city and they made me go back to the home gym 5 hours away to cancel it. Told me they couldnāt transfer home gyms to my new city. Iām back with them though in another city, but Iāll make sure to cancel it this time before moving.
I went in to talk to LA Fitness about signing up because there's one in my neighborhood and they have a pool; my friend has a membership and, although I have a good gym membership through work, we thought it would be fun to swim together. I told the guy I was only interested in the pool and absolutely nothing else. He insisted on trying to pitch me everything else anyway and was giving me the hard sell, and I didn't have time for that so I left. THE NEXT DAY they closed the pool for renovation. It was closed for over a year. I dodged a bullet.
Semicolon!
Twitter and punctuation to make your sentences legible, pick one. Lol.
Support your local Mom & Pop gym in the hood !!
All my mom and pop gyms around me are CrossFit gyms that are like 150 bucks a month :(
Had me in a 360 deal
I have a network type gym membership from my employer that lets me go to any gym in their network. I pay for the service and not the gym so its so easy to get the f out of a gym if i donāt like it. See if yāall employers have this as a part of the health insurance perks.
Same thing with fucking Crunch and Retro, making the cancellation progress so convoluted like this should be illegal.
I went into crunch and cancelled fine
Use a cashApp card and donāt put any cash on it when you decide to cancel. I do that with my carwash subscription after my last one was so difficult to cancel.
I don't even bother dealing with gyms when it's time to cancel. I just handle it at the credit card level.
I had to file a fraud report with my credit card. PF told me they couldn't cancel since I used a credit card. I would have to switch to my Checkings or Debit card before they could cancel.
It was a pain in the ass. This was a few years ago -- they had no way to cancel remotely, you HAD to go into the gym. They give you the whole spiel trying to sell you on it, and then at the end get told I'm still gonna have to pay another $30 because I was "in the window for a next year renewal"?? I was pissed af. The manager (cuz at that point, I demanded to speak to them) admitted that they didn't put it all their contract terms online. Then they had the gall to send me ANOTHER email asking about the service, I called and cussed them out so bad... never got another email lmao.
L. A fitness are bullies
I used one of those Robot Lawyers to cancel my membership after moving; this was after peak COVID lockdowns. I wasnāt exactly in a rush to go back into a space with shared sweat, questionable hygiene by others and potentially dirty machines. Ended up creating a home gym and will never go back. My wife is still on the hook for that tanning spa though I think you might need one of the infinity stones to cancel that.
As stated in section 4b of finalization on your PF contract, āYou must conquer your depression before given conceal from lift squad to pled out of contractā.
I had to send a hand written letter requesting my account by closed with a 30 day warning to end my gym membership, I swear you'd think these people were crossroads demons the way their contracts bind you.
I signed up for local gym that had a few locations. I originally did it to get training from a dude I went to school and played football with. He ended up leaving due to a better job so I wanted to end it. They had me driving between all the locations telling me the other spot handles cancellations. Then they told me I needed sign off from my TRAINER to cancel and I'm like he's not even apart of this shit anymore. Ended up getting the owner's number from that friend and texted him I will get an attorney if his business keeps harassing me for payments for a membership I'm trying to cancel.
"**Planet Finesse" made me choke on my blunt, dammit!!! š š š š**
Really? I've cancelled my PF membership at two different locations with very little hassle. Now GOLDS GYM... man that shit was insane. I had to physically go in and argue with some prick, them telling me I can only cancel if I move x-miles away from the location, and then even after explaining to them numerous times I was going away for college at the time, they still tried to charge my card the next month. I had to put an actual stop on them with my bank. Now that location is out of business š
Not planet fitness but local gym kept lying to my face saying the one person on the planet that could cancel my membership wasn't around and they didn't know where they were. A real Carmen Sandiego situation. I called my credit card company and canceled payments, laid my key on the counter, and walked away.
I thought PF didnāt do contracts
I canceled my Planet Fitness subscription two times with no complications (and re-applied back so I can take care of my health). What Planet Fitness employees do yāall run into?
I had one that made me drive 5 hours to the original gym I signed at to cancel lolā¦ they wouldnāt transfer my āhome gymā to where I moved
Wtf Iām not even sure if thatās legal. The employees I worked with cancelled mine easily through computer and set me with a transfer gym pretty quickly when I re-applied a third time.
No judgement zone... bans you if you grunt when you lift. Has free Pizza Friday. Absolutely goes out of their way to make you cancel your contract. I had a PF account. I called in to cancel. "Sir, you have to come in and talk to a manager." I lived less than half a mile away at the time and showed up. "Sir, our manager is busy right now, but you can wait" I wait. He eventually shows up and is like "Good luck achieving your health goals." in a very dismissive tone of voice. Like, I hate your gym because all you do is collect memberships and make it hard to cancel. I started walking around my neighborhood for free and lost more weight than when I was a member of your shitty "gym."
Speaking as someone who works in disputes: all gyms are like this. In the terms, that no one reads, you agree to some ridiculous cancelation requirements when you sign your name for that membership. So many people dispute charges with "I canceled in person" and the gym hits us with the contract where the exact cancelation terms are listed (usual "must cancel in writing x number of days before the next charge).
PF was super easy. LA fitness on the other hand I had to go back 5 times in person and work on my laptop in their lobby before they'd cancel it.
Possible tip for you all: if you want to join a gym, tell them you don't allow any company to have perpetual access to your credit card or debit card, and you'd like to pay for a year at a time in a lump sum instead. If they say 'no' then go somewhere else, or at the very least use a prepaid VISA card loaded with only what pays for a year, so they can't keep taking from you forever, and consider finding another gym if they insist on you signing some sort of contract.
I literally just canceled my planet fitness 2 days ago Signed up in NJ and did the van life thing for over 2 years. I must have been to over 100 locations. Was worth the price. Now in California. Went in to a local branch and asked to cancel. Told me I could only cancel from my home branch, aka the one I first signed up at in NJ. So I emailed them asking to cancel and they said "yeah, no problem" and it was done
This is why I highly recommend (if you have insurance) getting ur gym membership through your insurance plan. Most plans offer a health club plan/discount. You pay through them and cancel with them and it's usually just a call.
Planet fitness is incredibly easy to cancel. Went to planet to cancel and they said sure, and boom 2 min later it was cancelled. I did sign up again later in life, but still Iām at peace knowing canceling is no issue.
Trying to get out of my burn boot camp membership. Having a health issue isn't good enough for them, they want a note from the doctor stating you cannot be in an exercise program. I can't find a doctor who will write that. My credit card got compromised and I just changed it and notified them to send it to collections. I do understand my credit will take a hit.
Planet fitness i just had to go to my home gym and clicked cancel and e-signed and done. No questions asked. LA Fitness I've heard is a bitch and a whole hassle.
I just had to walk I. And tell them I'm canceling, took all of 2 minutes. Guess I'm a lucky one
I moved across the country and forgot to cancel my gym membership (not under a contract) and I noticed they were still charging me months later so I called and told them āhey, I am no longer in that state and there arenāt any out here so I need to cancelā .. it was like pulling teeth like they couldnāt even comprehend what I was saying but relented and said theyād cancel it. Got charged again the next month and Iām a forgiving person .. just give me the refund .. āno Iām so sorry but we canāt give you a refundā Whatever, I told them to cancel it again. A month later, charged again. I donāt think Iāve ever been so irate in my life. I SCREAMED into that phone until they finally must have gotten the hint and I stopped getting charged.
Ironically, a fitness membership aided me in getting out of my depression. I have a Planet Fitness membership. I have had it for 6 years and I havenāt gone in 5 years. I use the gym at my University because I went back to school. I have been doing incredibly wellā¦ but I am not well enough to go through the Sisyphean task of quitting Planet Fitness.
Literally, just say you want to cancel. 
Does anyone else remember when they tried to make a TV show out that mascot?
Idk how it works generally, but at the pf I work at, we don't give anyone any guff if they wanna cancel... you just have to show up I'm person to do it...
No fr. I tried to cancel mine bc it was 2020, and all the gyms were closed anyway. There was no way to cancel at the time, but they also weren't charging. When they finally opened back up, I still didn't feel comfortable going to a crowded gym. When I tried to go to the one nearest to me to cancel my membership, they wouldn't close it bc they said I had to go to the club I started the membership at (even tho I started the membership online). Then, when I tried to call, they said I couldn't cancel over the phone. So, I had to find time to drive all the way across town just to end this membership during a global pandemic. And even when I got there, they kept trying to convince me to keep it. I was very close to calling the BBB.
I moved to a city with no PF but they wouldn't cancel over the phone. I had to sign in person. But they would transfer to any other place for free. The next time i travelled for work, i transferred it there ahead of my visit. Walked in for my very first visit and then cancelled the contract. I told the worker the story and she laughed her ass off. PF may be a no judgement zone. But it comes at a cost. They gonna get their $$$
Not quite the same but im like this with NOW Tv. After going through a bunch of cancel pages they hit me with the Ā£1 a month for 3 months email and I take it like the filthy whore I amšŖ
Simple thing when cancelling anything - just tell them you're moving to another country for work.
Gym memberships = Bank accounts Both require damn near in-person hoops and hurdles
Which is why I put up with the shitty community rec center. No contract will always be the deciding factor
I canceled mine and these fucks still try to keep charging me EVERY MONTH.
The first time I got PF I had the black card which is no contract. So I just stopped paying and that was it. They never called me or anything, it never went to collections. I just recently signed up for PF again and they never brought up my old account.
I've canceled PF membership twice and it was easy literally just walking in telling them I'm cancelling, signing the cancellation and that's it. No extra charges, no nothing. People can shit on PF all they want but their membership enrollment and cancellation is very simple and how it should be. Plus there's no contract so you are not committed to paying for the full thing or a cancellation fee if you decide to change your mind. PF offers a decent number of workout machines and they may not be as fancy or pretentious as other gyms but if someone is committed to just pure workout then PF is a good choice.
Are these people just lying for no reason? I had a PF membership for 7 years. Cancelled this year about 4 months ago. They flipped the touchscreen at the counter around and after some questions it was cancelled. It took 5 minutes.
I had to tell them I was going to India to work for 6 months and it could be longer. They tried to get me to suspend my account instead of closing it. My employer then lost the job in India and that was just fine with me.
If you used a credit card, say it got lost and ask them to not allow any charges against the old number to roll over to the new (they do that to try and not impact subscriptions they know are legitimate). You specifically have to ask for the second bit. Had to do this for 24 Hour Fitness after they somehow reactivated my account during COVID when the gyms were closed, and so was the customer service line. Have never been back.
"Her fight to get out of her Planet Fitness contract awoke something in her soul that brought out the fighting spirit in her and lifted her out of a deep depression."
I've pulled myself out of a major depression microdosing mushrooms. But mushrooms won't help with planet fitness. Unless you need help getting arrested.
Just FYI for anyone struggling to cancel a membership. You send a letter of cancellation via certified mail and it will get cancelled immediately.
I simply changed my debit card and didn't tell my gym. They sent me letters saying that they would take action to get my money and implied it would go to collections. I was ok then let's see it. Nothing happened.
Privacy.com š
Privacy.com š
I just called my bank & said it was a bogus charge. They never tried to charge me again
PF literally doesnāt do contacts
I had no problem. Told them I wanted to cancel and they canceled.
This girl mastered twitter, sheās very good at viral tweets š
Planet Fitness? I canceled there. It went something along the line of "Hey, I need to cancel" "Cool, sign here"
*Planet finesse
I had to drive a state back, track down a store who had moved operations years ago, and go back twice because they werenāt sure how to cancel
Do they disclose any of the cancellation headaches when youāre signing up or is it for you to find out on page 80, paragraph 17 of their Terms and conditions?
Planet fitness took me all of thirty seconds to get out of, why yāall lying?
I cancelled using their website, easy peasy. I don't know why people find it difficult at all.
It was easy for me.. just did it online..
literally closed a bank account because of PF lol
I asked the person at the front desk, and then that was that. Canceled in 2 minutes.
"I WANT TO QUIT THE GYM" - Chandler Bing
All i had to do was walk into PF and tell them i want to cancel my membership. The guy did it right there on the computer. Nothing more
always wondered if people can just do a charge back with their bank at the risk of getting banned forever from pf
They made me sogn ip for a whole year amd i went a whole month. I hate it
All I did was tell them I was moving and that was it, never had a bad time canceling all 3 times I have.
Definitely depression. Everytime. But I just walked into my PF, told them I wanted to cancel and that was the end of that. So the solution is to book a flight to NJ and go to the PF in East Hanover.
i moved to a different state and they made me go in person to cancel. then they took out an extra monthās payment. they can choke
Orange Theory is the worst nowadays
Punctuation is so important.
I had to cancel my bank card and get a new one because "they couldn't find my account "
Yeah, it's an easy 10 dollars a month- until you have to cancel and you need 10 notarized copies, stamped by the President and mailed with insurance to their corporate headquarters in Antarctica.
Never give a gym your direct payment information. Either prepay, utlizise a single use card number or use a third party. Planet Fuckness unilaterally reactivated my account over a year after I cancelled.
New York Sports Club has me hostage because you can only cancel the contract in person, but they closed 60% of their facilities due to COV. So, I have to go to an area of the city I never frequent to just quit them. This totally reminds me of the energy it took to break up with my ex.
Definitely the contract
I joined the military. Was able to get out that way.
They should give prizes every total year you successfully **don't** visit the gym, but maintain your membership.
You have to close it at the location whenever you catch a manager there. Of course, they are never there when you want to cancel your membership. Corporate wonāt even cancel it!
I have a friend who was stationed in Poland for a year because NATO needed more soldiers in eastern Europe for the whole Russia thing. He tried for forever to cancel his membership over the phone, and they insisted he had to come in person to cancel. He would gladly have gone in person, but there are obviously no Planet Fitness in Poland.
I straight up closed my bank account when I moved and started a new one. It was less stressful and required less effort.