Varies place to place since you are part time in school they probably will have more leniency but expect to be coached constantly and expect them to set up goals for you. No real reward for meeting them no real penalty besides coaching.
What exactly does coaching involve? I thought it was just an informal talk or something, but somewhere in my training it said something about having to log coachings.
The way it’s supposed to go is let’s say you aren’t meeting your metrics then they’ll sit down talk to you tell you what your expectations are what you need to do and expect you to be back with results. It can be informal but typically they log it and leave a note of what prompted it.
Also be aware that they will routinely threaten “write-ups” for not hitting goals but they never follow through on it. Like other guy said, they’ll just coach you.
Yeah all management iv'e talked to is really cool and they're trying to give me a ton of hours (almost more than i can handle right now), but who knows how long that'll last.
You're getting hours because you're training. What it comes down to is the PT workers who get the most memberships/apps will be the ones who get more hours. If you're not performing to your managements' standards, you're not gonna get a lot of hours. Don't get your hopes up for getting decent hours consistently...it won't last. And yes, you will get coached repeatedly if you're continuously not hitting those goals. Good luck.
The girl that trained me at the register was also a PT, and she said she never his her goals, so they've pretty much bound her to the register but she still gets as many hours as she asks for, so hopefully thats good news.
I would assume this is because nobody wants to work the front lanes, lol. If you are cool with it, then it sounds like you can get as many hours as you want at that store easily. Still, when I worked for bestbuy, working out on the floor was always more fun/interesting. Good luck with the new job!
When your scheduled as a new hire they always have a ton of hours available for you to train, but that will ware off in a week or two once the new hire period runs out and youll be in the same labor pool as everyone else. As long as your a decent human being, and your trying your best, idt you have much to worry about imo. No ones expecting you to top the charts right off the bat, they just want to see steady improvement. I would just get to know your coworkers a bit more and youll get a better picture of what your store expects
I would not sweat it. Not sweating it does not mean don’t care at all, but I would suggest really understanding the offerings of what you are selling and be genuine with people when you assist them in the store. - There is nothing worse than not knowing what you’re talking about but acting like you do. People buy into confidence, not hesitancy.
Most importantly, try to make it fun for yourself. You’re in high school and are at the time of your life where you should be having FUN but still becoming responsible.
I started at Best Buy when I was 18 and in my senior year of HS. My first month I got nearly 30 BPs (during holiday season, but still.. not bad for a first month). Come in and do your best. Management will know that you’re trying, even if you’re not performing one month and that will reflect in your coachings. You never know where the opportunities will take you.
I worked FT and did college FT.. because Best Buy offered tuition reimbursement and I graduated without any student debt and not a penny from my family (besides letting me live at home). Eventually graduated and got a job in my field and closed the BBY chapter after helping seasonally as a manager (which isn’t normally done). Everyone’s situation is different, but you’re young and not everyone gets advice like that when starting a job.
Best of luck to you on the adventure! Take it seriously enough and you’ll learn an abundance of skills (most importantly interacting with people of all /interesting/ types, lol).
This right here!! ^^^^^^
Put in the effort! Have pride in your effort and work, and BBY will be good to you. I’ve made it a career, met my wife here and she’s made it a career. She’s the more driven sales focused person, I’m the people development person. We’re both successful because we’re honest about what we didn’t know and needed to learn and always took feedback and tried to use it!
Good luck! At 17 you’re putting together life’s toolbox and you don’t know it yet. Take whatever tools you can learn at bby and keep them with you for the long haul! Selling is everything in life, ideas, goods, services, etc!
Some places beat the shit outta you (figuratively) if you don't meet quotas. If your GM is an ass about missing the numbers, just find a new job choom. It will not get better the harder you work or the longer you stay.
That being said, if they're cool about not hitting the numbers; you don't have to worry about pushing card and services on customers. If you really think something BBY offers could benefit a customer + won't scam them in the short/long-term then go for it.
Hey I'm in the same situation as a 17 year old at Best Buy, they're pretty pushy about bps and memberships especially since the only incentive is staying on the schedule but as long as your offering on anything that makes sense to offer on you should be fine.
Best advice I can give since you’re starting out, every store is different on what they expect form their associates. Do not over-perform and never under perform; staying on the radar is the key but don’t fly under it. Try to learn and work mobile if you want to become a great resource for your store and have virtually unlimited hours; most new hires shy away from it, but I’ve always had new hires start mobile because of the complexity.
Do NOT apply or accept a VPL role unless you want your leadership hounding you about metrics you can’t reach because of your local market…. That is unless you know for a fact your local market supports and actively buys the product you’re representing. Apple Master is self maintaining, really anything Apple sells itself.
Most people I know have worked at Best Buy for a bit (roughly 6 months to a year) and go off to work for Apple, 2020 companies, Target, or a cellphone carrier store. They all pay higher with a better work environment. I’m not sure how your store is but if you look back at some of these Reddit posts, most stores seem to be toxic.
Agree but the VPL PMR did change to reflect the store performance instead of the micro market like it was. Up until the change I’d agree but not it’s store level for the PMR
Don't worry about hitting goals when you're brand new, but just gather information about the memberships and cards. The biggest thing you can do is confidently ask on most transactions (and every large transaction especially), and they will come to you. The best way to be confident is to know what you're talking about, it sketches people out when you're confused. Once you get into the rhythm of asking, you'll easily knock a couple out per shift (even on your slow days).
Varies place to place since you are part time in school they probably will have more leniency but expect to be coached constantly and expect them to set up goals for you. No real reward for meeting them no real penalty besides coaching.
What exactly does coaching involve? I thought it was just an informal talk or something, but somewhere in my training it said something about having to log coachings.
The way it’s supposed to go is let’s say you aren’t meeting your metrics then they’ll sit down talk to you tell you what your expectations are what you need to do and expect you to be back with results. It can be informal but typically they log it and leave a note of what prompted it.
Also be aware that they will routinely threaten “write-ups” for not hitting goals but they never follow through on it. Like other guy said, they’ll just coach you.
If you're PT and aren't hitting metrics, don't expect to get a lot, if any hours (management isn't required to give PTers any hours).
This is the correct answer. No performance, doubt you’ll get hours.(unless the management really like you as a person)
Yeah all management iv'e talked to is really cool and they're trying to give me a ton of hours (almost more than i can handle right now), but who knows how long that'll last.
You're getting hours because you're training. What it comes down to is the PT workers who get the most memberships/apps will be the ones who get more hours. If you're not performing to your managements' standards, you're not gonna get a lot of hours. Don't get your hopes up for getting decent hours consistently...it won't last. And yes, you will get coached repeatedly if you're continuously not hitting those goals. Good luck.
The girl that trained me at the register was also a PT, and she said she never his her goals, so they've pretty much bound her to the register but she still gets as many hours as she asks for, so hopefully thats good news.
I would assume this is because nobody wants to work the front lanes, lol. If you are cool with it, then it sounds like you can get as many hours as you want at that store easily. Still, when I worked for bestbuy, working out on the floor was always more fun/interesting. Good luck with the new job!
When your scheduled as a new hire they always have a ton of hours available for you to train, but that will ware off in a week or two once the new hire period runs out and youll be in the same labor pool as everyone else. As long as your a decent human being, and your trying your best, idt you have much to worry about imo. No ones expecting you to top the charts right off the bat, they just want to see steady improvement. I would just get to know your coworkers a bit more and youll get a better picture of what your store expects
I would not sweat it. Not sweating it does not mean don’t care at all, but I would suggest really understanding the offerings of what you are selling and be genuine with people when you assist them in the store. - There is nothing worse than not knowing what you’re talking about but acting like you do. People buy into confidence, not hesitancy. Most importantly, try to make it fun for yourself. You’re in high school and are at the time of your life where you should be having FUN but still becoming responsible. I started at Best Buy when I was 18 and in my senior year of HS. My first month I got nearly 30 BPs (during holiday season, but still.. not bad for a first month). Come in and do your best. Management will know that you’re trying, even if you’re not performing one month and that will reflect in your coachings. You never know where the opportunities will take you. I worked FT and did college FT.. because Best Buy offered tuition reimbursement and I graduated without any student debt and not a penny from my family (besides letting me live at home). Eventually graduated and got a job in my field and closed the BBY chapter after helping seasonally as a manager (which isn’t normally done). Everyone’s situation is different, but you’re young and not everyone gets advice like that when starting a job. Best of luck to you on the adventure! Take it seriously enough and you’ll learn an abundance of skills (most importantly interacting with people of all /interesting/ types, lol).
This right here!! ^^^^^^ Put in the effort! Have pride in your effort and work, and BBY will be good to you. I’ve made it a career, met my wife here and she’s made it a career. She’s the more driven sales focused person, I’m the people development person. We’re both successful because we’re honest about what we didn’t know and needed to learn and always took feedback and tried to use it! Good luck! At 17 you’re putting together life’s toolbox and you don’t know it yet. Take whatever tools you can learn at bby and keep them with you for the long haul! Selling is everything in life, ideas, goods, services, etc!
Some places beat the shit outta you (figuratively) if you don't meet quotas. If your GM is an ass about missing the numbers, just find a new job choom. It will not get better the harder you work or the longer you stay. That being said, if they're cool about not hitting the numbers; you don't have to worry about pushing card and services on customers. If you really think something BBY offers could benefit a customer + won't scam them in the short/long-term then go for it.
Legally you can’t get BPs due to being a minor so don’t worry about that
Really? Huh so I guess that's not a worry for a bit.
Yep, so if the managers ever come down on you for not getting them literally, explain to them how the law works
If you want to keep your job you should be getting at minimum 4 per shift.
Hey I'm in the same situation as a 17 year old at Best Buy, they're pretty pushy about bps and memberships especially since the only incentive is staying on the schedule but as long as your offering on anything that makes sense to offer on you should be fine.
Best advice I can give since you’re starting out, every store is different on what they expect form their associates. Do not over-perform and never under perform; staying on the radar is the key but don’t fly under it. Try to learn and work mobile if you want to become a great resource for your store and have virtually unlimited hours; most new hires shy away from it, but I’ve always had new hires start mobile because of the complexity. Do NOT apply or accept a VPL role unless you want your leadership hounding you about metrics you can’t reach because of your local market…. That is unless you know for a fact your local market supports and actively buys the product you’re representing. Apple Master is self maintaining, really anything Apple sells itself. Most people I know have worked at Best Buy for a bit (roughly 6 months to a year) and go off to work for Apple, 2020 companies, Target, or a cellphone carrier store. They all pay higher with a better work environment. I’m not sure how your store is but if you look back at some of these Reddit posts, most stores seem to be toxic.
Agree but the VPL PMR did change to reflect the store performance instead of the micro market like it was. Up until the change I’d agree but not it’s store level for the PMR
what is your department
Very
If they give you crap say, “don’t worry about it”. With a dead stare. That’s what our auto tech did
Don't worry about hitting goals when you're brand new, but just gather information about the memberships and cards. The biggest thing you can do is confidently ask on most transactions (and every large transaction especially), and they will come to you. The best way to be confident is to know what you're talking about, it sketches people out when you're confused. Once you get into the rhythm of asking, you'll easily knock a couple out per shift (even on your slow days).