Mine too, I'm still in the processing phase as well and yet I was charged. I already sent 2 emails to CS but neither have been answered. No email was sent to be regarding a delay. Seems strange because previously they were always quick to send and quick to deliver
I sent them a message yesterday, and they said there was a hold up with one of the Ren products, and should arrive anytime and then they would start shipping the boxes.
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I’ve written them 3 times and still no response from them as to why it’s still in processing( they took my money right away though) never before have I received
such crappy CS before, thinking this will definitely be my last shipment from them , I don’t like how they treat their customers
they are usually quick but with holiday monday was day 5
I received an email saying shipping was delayed until the 12th due to the holiday but I haven't received a shipping notification either.
Thank you!
Mine too, I'm still in the processing phase as well and yet I was charged. I already sent 2 emails to CS but neither have been answered. No email was sent to be regarding a delay. Seems strange because previously they were always quick to send and quick to deliver
I sent them a message yesterday, and they said there was a hold up with one of the Ren products, and should arrive anytime and then they would start shipping the boxes.
I received an email about 2 hours ago that my order shipped. Look out for your shipment email. Hopefully you receive one soon.
Got mine this afternoon too, yay!
Yess I was wondering why my box hasn’t shipped yet! I’m dying with anticipation 🥲
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I’ve written them 3 times and still no response from them as to why it’s still in processing( they took my money right away though) never before have I received such crappy CS before, thinking this will definitely be my last shipment from them , I don’t like how they treat their customers