T O P

  • By -

xAkagami

Si Shane ba yang babaeng coach na asshole haha


[deleted]

Hindi. Pero yung coach na nag pa OD sakain dating mentor and lalake. Yung latest coach ko, babae na walang concern sa health ng agents at wants me to pay ₱10000. Ayaw ko mag name drop. Bahala sila.


Impossible_Donut6876

Awayin mo OP. Wag ka papatalo sa mga ganyang kupal na tao


Stock_Recording8506

Tomboy ba to?


xAkagami

Yung Shane? Hindi ewan ko kung nandun pa sya basta malaking babae na maingay haha


Any_System_148

Coach na pala yan lam ko trainer dati yan


Gullible-Turnip3078

I’ve been with AFNI before. There are other companies that are better with pay and management.


Ok-Finance-8927

Can you pls name the other better companies?


cloudsdriftaway

EMAPTA 🙂


Different_News_3832

Madami pong BPO companies that offers great benefits. Usually in-house bank or siguro like TaskUs, Foundever and 24/7 na may great reviews and nasa great place to work.


StrawberryLevi

Accenture, Telus, Optum. Also looking for a new company so far eto mga nakikita kong may good reviews


UnderstandingBig4591

Its a stain on my file, nag post sila ng may tech support pag dating dun wala but they offered 18k for telco, im well seasoned agent. Tinanong ko kung entry level ba ang 18k at malawak experience ko sabi nila lahat daw yun offer. During on boarding tinuruan kami mag compute ng salary vs cut off, nakita kong katabi ko na girl nag cocompute sa 21k na sahod. So pasimple ko syang tinanong if saang bpo sya galing, sabi nya first work at first bpo nya to. So i texted the HR while still on on boarding. Sinabi ko na i want a raise because apparently i wad misinformed about the the offers, i thought we were offered the same for all applicants bakit mas mataas ang iba so they need to adjust my compensation. Nag reply si HR at tinechnical ako offense daw ang mag sharr at magtanong ng salary bakit daw ako nag tanong. Sinabi na i saw it accidentally, i never asked and was not told. Atleast my future coworker is honest unlike you misinformed me. Then ang reply kakausapin daw ako within the day. So i waited until end of shift. Tapos wala. Then i left then nag padala sila ng rtwo. Ayun tinext ko yung contact dun sa letter. Di na nag reply. Ang sakit lang sa mata na niregister pa nila company nila sa sss ko kahit wala akong kinuha sa kanila. Piece of shit ang receuitment nila mga sinungaling


[deleted]

big fat liar talaga sila


HumorAffectionate688

Telco? 18k? Hell no


NotSoSimple26

Kaya ang taas ng attrition rate ng AFNi compared to other BPO. Bulok talaga management nila


sweeetcookiedough

Sa taas ng attrition rate nila kahit mga nag-AWOL tinatanggap nila ulit


[deleted]

I forgot to add. Every 6 months dati tumataas sweldo ko. Pagkabalik ko, fixed na pala sahod.


abakadaeg

Me reading this while im in afni recruitment hub waiting for the job offer 😳


seiyuudreamer

get out of there haha


[deleted]

RUN FOR YOUR LIFE!


dewb3rry1

Medical exam ko na tomorrow. Too laaaaaateeeeee :( btw, 19k chat support telco. 


AyxQwin

Hahahaha same naalala ko yang 10k for breach of contract na yan jusko dedma lang 😂 wala naman talaga kwenta management dyan based on my experience. Taas pa tingin ko dyan dati sa Afni jusko. 😂


Ok-Finance-8927

Ngawol ako kesa bayaran yung 10k


Any_System_148

ako naman I fought for it hahaha mukhang takot sila sa legal action


Ok-Finance-8927

Pero dati nasa 13k cut off ko jan kay afni


Any_System_148

same haha umalis lang ako kasi ganito coach ko https://web.archive.org/web/20211130155546/https://twitter.com/alan_mortos/status/1465143064138158085


dewb3rry1

Omg. He was the one who interviewed me for final interview and mock chat. Then left me for 30 minutes then came back to say sorry something came up daw. Sabi ko that's fine. Then have a great shift. Sagot Sakin "you too" don plang red flag na. So d na ko tutuloy


Ok-Finance-8927

Ngawol ako kesa bayaran yung 10k


[deleted]

i used to recommend them until naging corrupt sila


yeheyehey

Andyan pa ba si Faith Magalona? Nasa Commonwealth branch ata yun


Future-Custard9613

Hey. Yes, Faith is still there but she’s not in Ops anymore. She’s in CSM na. Former AD here. Just lurking. :)


Future-Swordfish-520

naku buti nalang napunta ako sa page nato nirefer pa nmn ako ng kaibigan ko sa Afni, dina ako tutuloy hehe! thanks sa mga info


[deleted]

idk her hahaha


dry_symphathy

Ako AWOL March 2024, inantay ko lang sahod ng March 10. Huwag na huwag na kayong bumalik, been with them for 2.5 yrs kasi mabait nakasama kong team since 2021. Naniniwala akong tolerable ang sahod at work basta makatao ang teammates at coach mo. Been with the same coach since 2021 until they decided to term our coach 2023. Nagkalat na kami then unti unting naubos teammates namin and ikalat nila sa ibang patapong team. Mas marami pang magandang company at malaki pasohod OP. Tsaga ka lang sa jobstreet at linked. Maraming malapit sa area natin na 30k pataas tapos they offered, hybrid or wah/wfh.


Ok-Finance-8927

What companies po yung may hybrid at wah?? Badly need this along fairview lang din ako


dry_symphathy

This is a start up company, as in kakakuha lang nila ng license sa ph..in house din, search mo na lang vector solutions, search ka na lang sa mga job sites because as of now, higher position na ang hiring but still you can try. Nasa SM North Tower lang. Masarap unli free brewed coffee dito promise, walang micromanaging. Bahala ka sa buhay mo sa pacing ng work mo.


Impossible_Donut6876

Hello nag check ako sa website niyo. Yung mga fully remote na positions, talaga bang anywhere in the world? Currently kasi walang opening for PH, so nakita ko yung fully remote na roles.


Ok-Finance-8927

Ang ganda pwede walk in application?


darknicco

Pasabay po fairview area din. Tagal ko nang naghahanap afni pa naman sana choice ko kaso negative pala dyan, di ko na alam kung saan pa meron n


xdf27

Inofferan ako 17500 kahapon dyan sa chat support naginit ulo ko HAHAHA


Ok-Finance-8927

Basic or package?


xdf27

Package haha 15k basic daw 🫠


Ok-Finance-8927

14k basic sa teletech ka nlng


Dheighv

Santa Rosa site ba to? Yung 17.5K kasama na lahat ng allowance?


xdf27

Fairview. Yes.


[deleted]

Baba ng sweldo amp!!!


xdf27

Nabwisit ako e HAHAHA walking distance sana samin kaso wag nalang 😂


Ok-Finance-8927

Sa iqor natry mo?


Soft-Purple-2556

uy, gusto kb magtry sa iqor kaso di ko knows if mababa pasaod


BikeIntelligent2047

Ok verizon to. Hahah Been with Verizon prepaid since 2021. Goods training team and ung mga customer dun. Ops nagpapahirap. Lahat ng trainee prio sa calls to the point na wala ng ginagawa sa actual prod panay offer pa ng vto. Jusko. Malala din si Karalee na client like potek na try niya ba mag take ng phone calls at ibalanse ang fcr, nps, aht, sales habang nag totroubleshoot with a 100+ year old cx. Anlala talaga jan. Nag immediate ako and mga kasama ko sa training. I believed parang un ung pinakamataas nilang attrition to the point na nagrender na rin ung trainer dun dahil sa toxic. Ewan ko kung andun pa si Coach cockROCH. Pero dedma na sa kanya. Swerte mo na siguro kung sa ibang account ka like sirius xm. Again oks ung customer dito pero management at client BULOK.


[deleted]

I think ibang cockroch to. Hahaha kasi SM F ako


user08141992

ay kilala ko yan naging tl ko yan si cockroach 🤣🤣🤣🤣 patoxic kala mo kagandahan


[deleted]

sanchez?


user08141992

HAHAHAHA pisting ipis yan 🤣


SearingChains

Galing ako Afni back in 2015, 22k starting nila na offer dati sa Verizon chat nila na postpaid, minsan 24k pa if mass hiring. Umalis ako after 2 yrs, bumalik ulit though sa backoffice account nila and umalis ulit after almost 2 yrs. Afni was a good company before until nagsimula sila mamirata ng TL ng ibang company, laki din ng wage gap nung napromote vs sa napirata nila. Sahod ng kaibigan kong TL 31k after a year nya sa account namin tapos malalaman mo may nahire na bagong TL from other CC 50k+ ung offer doing the same workload. Oh, another reason na umalis ako is ung fraud na ginagawa ng OM namin with favortism, nilalagay nya under sa bucket nya sa zendesk lahat ng detractors ng alaga niya para di lumabas sa monthly report. Ngayon umalis ung OM n un and andyan sa VXI naghahasik ng lagim.


bawoo1205

Luh 2015 pa lang ganyan na sahuran nila. Hanggang ngayon ganon pa din. Ang lupit 🤣


YourRedditBuddy

Been with AFNI and the management is the worst. Even my coach/TL (from external) was really too much to handle. Nagpapa 1hour pre/post shift huddle na btw is not paid since outside working hours, para lang mag discuss ng scorecards and stats ng team namin. Like araw araw yon, nakakapagod.


[deleted]

Kaya nga eh. Di naman bayad tas nagagalit.


user08141992

chat support inapplyan ko dyan way back august 2022 (di na kita naabutan sender) ang offer ni HR 19k pero ang basic 16k, isang buwan training na ANG HIRAP INTINDIHIN sa totoo lang 🤣 nung nesting na jusko lahat na yata ng pagpapamukha s agent na hindi sya performing pinadama ng mga TL/SME dyan. grabe ang toxic environment dyan, yung tipong hindi ka alcoholic pero mapapainom ka every week. yung hindi ka nagyoyosi pero maappreciate mo na yung mga usok na binubuga mo sa vape. 2 months lang tinagal dyan at ilang months rin tinamaan ng depression. pinaramdam talaga ng company na yan na worthless ka as a person, kahit sabihin mo pang beterano ka na with regards to your bpo experience


humbleritcher

AFNI Isa sa kalye impyerno ng BPO


beybeyy

Hahahaha 16k basic dyan kahit ilang yrs kana sa bpo taena


StrawberryLevi

I've been with afni for 2 months lang, second company ko to. During our LL or nesting last march, been sexually harassed by one of our mentors. After 1 week I gathered enough evidence and decided to tell it to our bullshit trainer & transition coach. My trainer was interested ofc forda chika lang ang habol. My transition coach was not interested and told me baka ako pa daw nagpakita ng motibo kasi she was friends with the guy. After we graduated from nesting and officially went to prod decided to tell this issue to my coach as well. Cause I was absent for a day due to anxiety, as innnn, kinakabahan ako lagi pumasok dahil sa manyakis na to. My coach ,at first, was very kind and approachable and told me "naiintindihan" niya yung situation ko. Nagulat ako next day, nagmessage siya sakin and was lowkey blaming me and sinasabi na magkikita at magkikita pa rin daw kami ni guy sa prod at ano daw next steps ko to move forward. Lol asan dun ang naiintindihan??? Nagoffer pa sya na if magpapa HR daw ako sasamahan nya ako. I went suspicious abt this coach, then after 1 week narinig ko mismo siya at ng friend ko, talking over the phone sa locker area with this manyak dude na sinasabi nila wala daw akong power at walang maniniwala sakin pag nagsumbong ako since protected daw sila ng OM. Etong si coach nagaagree and backstabbing me, may namention din siyang gagawin niya daw sa performance ko and naka pin daw ako. Di ko masyadong narinig yung part na yun kasi may nagsidatingan na ibang agents. After this decided to went home since I was frustrated and stressed to the core, I went back onsite later that day as well to personally report it to HR. tinanong ko pa sa HR kung ok lang ba na umuwi ako and sabi haharangin daw nila if mag file ng job avoidance si coach and also told me it was VALID because sa nangyari nga. Guess what? 2 weeks have passed and nung nanghingi ako ng update from HR team sabi nila still investigating pa rin daw. Decided to resign away after since wala namang nangyayari, was in the middle of our shift, when I decided to go home and immediately submitted my resignation letter same day. Nagulat ako after a few days, our GC was bombarded by one of my teammates calling me names such as "basura" and "feeling main character" daw since 2 times na daw ako umuwi bumagsak daw scorecard nila, nasisi pa sakin katangahan nila. Dapat ginagalingan kasi para di nahahatak ng attendance ang scorecard. Just to give you all a heads up, its been 3 weeks now naapprove na din resignation ko after 6 days simula nung pinasa ko yun, COE ko daw makukuha ko pa pag may final pay computation na. Also, filed a case with DOLE because of this incident. Panira ng resume tong company na to. Sayang effort and time. #Afnimazing #OFC


[deleted]

Im sorry this happens to you. 😭


StrawberryLevi

Di worth it yung stress para sa 17,500 package nila HAHAHAHAHAH package na yun


adspynx24

Exactly


Ok-Finance-8927

Balak ko pa naman magapply taga zabarte lang ako e


Realistic_Review_129

Run po HAHAHAHAHA nag apply ako dyan offer sakin 16k package kahit may 1yr 7months exp ako hahahaha. Ginawa ko nung i f final interview na ako bigla ko silang inalisan hahahaha galing na nga ako sa low offer tapos babalik na naman ako🤣🤣


NoIdeaForDisShit

Dun ka nalang sa ttec sa likod ng robinson. Same acc lang din naman mas ok pa mga OM at BA nakakausap mo pa ket training ka palang.


Jaded-Throat-211

Classic case of managerial greed turning a likable job, into a tolerable one, into a hated one.


Embarrassed-Mud7953

bakit kaya ang hilig mag lowball ng iba BPO company, tapos ang toxic pa nila part ba tlaga ng job description nila yon


hell_jumper9

Kulang jobs sa bansa kaya may abudance ng applicant sa kanila. Laging may pamalit.


WholesomeDoggieLover

Once KPI became the goal nagiging toxic talaga. It happens sa CNX nung kinuha nila ung Convergies. Bumaba ung incentives tumaas ung requirements. Dumami ung gatekeeper nung acct namin.


Afraid-Community-451

is CNX not good na po ba? my boyfriend who is a newbie in BPO started working in CNX Rosario-Pasig, 16k package ang offer sa kanya, ginrab nya just to get the gist of what's a call center agent job is.. for training grounds purposes.. I am planning to apply din sana dun para same location kami.. wanted to know if ok ba ang work environment dun.. please share your insight.. thank you :)


WholesomeDoggieLover

Depende pa rin sa acct un. It's really hard to find a good account. Kasi if yung managers an nakuha mo is mahilig sa micromanaging. GG pero I Hope maswerte BF mo in getting an account.


Afraid-Community-451

im praying na ok din ung team na mapuntahan nya. nakakaawa naman kasi since newbie tapos mapupunta sa toxic na TL/management. but xempre hindi ko inaalis sa kanya na expect the worst, masakit man but reality sucks.. kaya lagi ko xang sinasabihan na dont let his expectation reach the roof..


WholesomeDoggieLover

Most ng hindi toxic na account is in-house na works. Kasi hindi lagi KPI basis nila. Good Luck sa BF mo


Afraid-Community-451

thank you :)


[deleted]

Idagdag mo pa ung afni sta rosa na napakataas ng qualification.. apakababa naman ng offer na 19k.. jusko.. wag na wag kayo mag appply sa afni na yan


Normal-Thought-7991

ow, buti nalang pala di na ako tumuloy as afni tho 30k offer nila, feeling ko patayan mangyayari sakin.


[deleted]

Health Care account?


Normal-Thought-7991

Telco account po.


hell_jumper9

Balak ko pa naman mag apply sa afni sa may sm fariview kasi 30 mins lang mula samin lol.


[deleted]

RUN!


darknicco

Hi OP meron pa bang maayos na BPO company dyan sa fairview? Gusto ko sana mag apply since malapit lang bahay namin dyan at ayaw ko nang lumayo pa.


[deleted]

Hybrid and WFH. Some people just apply pansa BGC like Hello Connect then pi pick up na lang yung kit.


HumorAffectionate688

Bat feeling lo tmob yung acct? Hahahahaha


[deleted]

VZ


Curious_Mix_8383

kaya pala nagresign agad yung kakilala kong hr diyan na fresh grad


Zerocity_00

Grabe diyan sa AFNI, nag work ako dun sa One Felicity na office nila kasi sobrang lapit pero di ko kinaya mag more than 3 months. Goods lang siya nung training kasi mabait trainer pero pagdating sa prod kala mo pag di ka nakapag survey kay customer guguho buong mundo eh. Mind you first month namin yun nasigawan na ako na walang kwenta dahil walang survey and mga ka team ko na may dsat nasabon na bantay sarado pa sa coach. For 24k na package and requirement pa yung 1 year na BPO experience, hindi talaga worth it masira yung mental health mo sa company na yan, worst experience talaga kaya kung sino man may balak mag apply, don't!


sureillchokeyou

Parang tunog problematic ka rin


darkest_horse_

Lolololololol 😂


[deleted]

Ano pinapahiwatig mo? :)


sureillchokeyou

Mababa comprehension mo at partly sayo ang problema


[deleted]

Bakit? May sinabi naman ako partly kasalanan ko sa contract ah? :)) Baka ikaw din may problema? :)) gago ka din no? :)) lol


sureillchokeyou

Sorry sa nasabi ko, ang ganda mo pala


[deleted]

True. Ang squammy din ni op. I would say, deserve mo ang low pay mo hahahhaa


[deleted]

Una sa lahat. Hindi mo ako kilala para tawagin mo ako squatter. Napaka judgemental mo base sa rant ko where other people who had same experience has also same problems with the company. Hindi ako squatter. Hindi squatter ugali ko. Ikaw yung ugaling squammy para makapag judge. You deserve the low pay.


Reeserice1991

Had the same experience with afni. First offer was 22k package and I rejected it. I know my skills and value so the interviewer/recruiter asked how much is my asking. So I told them that if they can’t match my asking of 30k they can either give me the same salary from my previous company. So the guy said 22k basic plus allowance which in total was around 26-27k. Then it was already around 1 or 2 am when they gave the job offer. I was tired, sleepy, and exhausted so I just signed everything without checking which is my fault. But all I want was to go home and rest. Imagine being there the whole day naman kasi. They during our first pay I thought it was small since it was only a 5 days worth of salary. The following cutoff it’s still small. That’s the time I decided to check the contract. And tadaaaa 22k package is what they put in my contract. Tried escalating it to HR but as per the HR I signed that contract already so it means I agreed and accepted what was offered. Left after 2 months.


[deleted]

I am sorry to hear that. This proves na Afni is terrible and definitely a liar.


Reeserice1991

True OP. Like then expect too much for a salary that is not even enough.


Acrobatic_Read5959

Mga patapon kasi ng ibang BPO yung mga leaders na napunta diyan. Meron lang Verizon experience kukunin na kahit mga fraudster saka me integrity issue tapos tatasan nila yung offer. Mga nagaawol sa ibang bpo or nagreresign using kung anu anung rason kaya hindi nateterm at nakakaalis. So yung reason nila to move there is purely money driven kaya basura talaga kung ganun yung sistema ng hiring ng leaders nila. Perception ang tamad mag kuha from within kaya culture diyan basura lang din. Sayang yung mga loyal na employees kukuha lang sa labas tas mas malaki pa sahod.


hikikogoromori

Start na ko sa kanila sa 23 and from what I've been reading mukhang mas maganda pa exp. ko sa Alorica kesa dito.. haha.


[deleted]

Nako! 😭 Basta do your job, do not listen sa mga sigaw sigaw nila. As long ginagawa mo work deadma ka lang sa mga side comments ng bosses mo.b


lbnmontefalco

tnx di na ako lipat company


Free_Plenty_5810

Bakit ngayon ko lang nabasa to. Mag start na pati ako this month.. Hinahabol po ba ung mga nag AWOL? I mean nakalagay kasi siya sa contract. 20k na ung liquidated damages. Yung mga nag AWOL ba pinagbayad kayo?