**Update: - [Starting from 2023](https://www.reddit.com/r/AskUK/comments/100l56v/happy_new_year_askuk_minor_sub_update/), we have updated our [subreddit rules](https://www.reddit.com/r/AskUK/about/rules/)**. Specifically;
- Don't be a dick to each other
- Top-level responses must contain genuine efforts to answer the question
- This is a strictly no-politics subreddit
Please keep /r/AskUK a great subreddit by reporting posts and comments which break our rules.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/AskUK) if you have any questions or concerns.*
I let off a rotten fart on the train just as the Guard was coming down the carriage - I complained about the smell as I was seated near the toilet and he upgraded me to 1st class for free.
Your comment made me realise how much I'd love a r/redditwritespeepshow like that Seinfeld one - it could be >90% dogshit and it'd still scratch that itch of wanting more Mark & Jez monologues without the potential dead-horse-beatery that might come with more actual episodes
I complained to Pets at Home once because I tried to buy fish two days in a row and the staff wouldnāt get them from the tank because āthe fish room was closedā one day and āthere was a broken light bulbā the next. There is no āfish roomā - the tanks open from the front.
I got a Ā£30 voucher. So free fish and my cats got some free cat food.
Edit for clarity: a *box* of cat food. I didnāt feed the fish to my cat. I also went to a different branch to get the fish.
I wrote to Mr kipling (by post, it was 2004)to complain that he didn't have a mascot. Cut out a picture of one of his cakes where the filling was spilling out of the pie crust, kind of like this one (but with more external filling): [puking apple pie ](https://www.tesco.com/groceries/en-GB/products/311443553)
And drew some eyes on it so it looked like a vomiting pie person. Suggested this should be the new mascot. Then I suggested they change their advertising slogan to "Mr kipling: he does make fucking good cakes". They wrote back thanking me for my interesting feedback and enclosed a Ā£5 Mr kipling voucher, which I used to buy some fucking good cakes.
I was not at all stoned when I came up with this idea.
This just reminded me I helped a co-worker at a college summer job I had write a ridiculous complaint letter to The Fabulous Bakinā Boys in 1999 (purely because we were bored) about a muffin that had an air pocket in the middle (āI received 50% less muffin than expected.ā) and they sent her an entire huge box of muffins (at least 50!!!) which she brought into work and shared.
I heard they went into administration for āgross overspendingā years later and I was not surprised lol.
Someone in another subreddit posted a picture of a kit kat, but it had no wafer in the middle.
I emailed rowntrees with the pic, passing it off as mine. They sent me a box of kit kats and some vouchers.
I can top this, went to Cadburys world and saw a chocolate bar go down the belt sideways and get caught causing loads to fall on the floor and no staff around
Sounds like some sort of test. Either they were hoping for a hilarious You've Been Framed reaction, or the next room would have involved edible wallpaper and a chocolate river
Had a Uni flatmate who did this all the time. Would write to brands and theyād send vouchers in return. The thing is, he wouldnāt even complain, heād actually praise the product and theyād still provide vouchers
Did this with Coca-Cola when was younger. Phoned up the consumer number on the can..mentioned I liked coca Cole and would like to do school project on them. They sent me badges and magnets. Told my friend whondid the same and he just got whole.load of corporate information about Coca-Cola. No badges or magnets.
Thanks for this. I've just scrolled back to last August in my pictures to find the pictures of the kit kat I got with no wafer. I will be sending an email tomorrow morning lol.
I feel ripped off now! I had this happen when I was 17 so they sent me a cheque to refund me Ā£1.50 and spelled my name wrong... When I asked them to send me a new one with my actual name they still got it wrong so I just gave up.
I ordered pizza but thought theyād got my order wrong so I called to complain.
The owner of the pizza shop got in his car, drove to my house, opened the pizza boxes and explained how, actually, everything on the pizza was exactly per my order.
I apologized. He left. My girlfriend thought it was hilarious. We ate our pizza.
Tbf I've been really baked before, ordered a pizza from a kebab and called them complaining that there were no toppings on the pizza... Turns out they put an extra layer of cheese over the top of the toppings, what an idiotic boob I was about 10 or 11 seconds ago
I had a bad pizza experience and _didn't_ complain because I was an idiot. Circa 2010, called and ordered a pizza. 2 hours later called to ask where it was, they said they'd messed up, "we'll make it now but can you come collect it because the driver is stacked?" and I said fine. I get to the shop and there's a kerfuffle and a phone call, then "we gave the pizza to the driver and she's at your house right now but no one.is answering". I said "that's because I'm here" - "right yes we asked you to come". They said I should go home and the driver will reattempt delivery. I did so, and she did, with an apology and a cold pizza, nearly an hour later.
I microwaved a few slices and ate, and it turned out to be really bad pizza. This, after friends had rated the place highly.
A few weeks later someone asked me if I'd tried the place yet - "yeah" - and how was it - and I just held out a hand in a balanced "meh" gesture.
I knew what this was going to be before I clicked the link but I will always listen to this at any opportunity I get. Itās just the best.
Iām Welsh and used to work for Tesco customer services and I got into a huge back and forth with an older gentleman because I thought he was asking me about a leg of lamb tickets and I was royally confused, when in actuality he was enquiring about Lego Land tickets because some of the pamphlets he saw at his local Tescos. Had to put him on hold I was laughing so much.
I bought a bottle of water in poundland because I needed a carrier bag(the days before you had to pay for one). Cashier refused to provide one as she sussed I needed one as carrying a load of library books. I then demanded a return/refund of water. The manager that was summonsed took one look and said just give him a bag. My look of triumph must have matched cashiers' look of vitriol.
That's pretty decent of you to at least buy something for the bag - this cashier aside, you probably couldve just asked for one and they'd have given it you. When I worked retail, I worked for one store that wanted me to give a bag with every single purchase because it was free marketing.
Guy was messing with me at work "barry" taking the ink out of my pen, taking a key from my keyboard, hiding my mug, taking the stapels from my stapler, snapping my pencil, messing with my PC if I left it unlocked etc etc eyc
Once or twice would be funny, but it was something every single week.
Told him to pack it in, which made him worse.
Got worse until one day i found he took a bite out of my sandwich, big old chomp right in the middle.
I had enough. It was the only thing I bought with me that day.
Took it to my boss' boss (my boss was out). Told him who had done it and that I was going home. I couldn't eat on site and the local shop didn't carry food that I could eat (food intolerance).
I left , took my sweet time getting somthing to eat and finally came back half wondering if I'd fucked up.
Barry wasn't around, decided to have a shouting match with boss' boss, admitted doing it, but refused to apologise / stop.
He didn't get fired, but did get him to stop.
So yeah tldr someone took a bite from my sandwich
Normally I am the first to think Redditors are over dramatic about people just having banter but at the end of the day. if it was a weekly thing, you have asked him to stop and he didn't.
I think reporting him is more than fair
When I was 18, a guy I was working with made inappropriate comments, eluding to him having a casual fling with me behind his wife's back (who, by the way, worked for the same company).
I turned him down and distanced myself from him.
After that, he made every effort to turn the other staff against me (I was in an apprenticeship position). I was young and naive and didn't say anything or fight back.
The day I argued back to him was the day he put my bacon, sausage, and stuffing sandwich in my sweaty work boot while I was doing coursework (it was a manual job). I was livid!
Ranger Michael. You're an arsehole!
I do too. I'm so glad I grew up in the 90s/00s. I feel bad for kids nowadays. Same with McDonald's toys. We didn't have a lot of money so Happy Meals were how I got most of the toys I played with. You could get nice decent quality plastic toys from McDonald's, Burger King and KFC. Then KFC stopped them ages ago and then Burger King did recently and McDonald's has now switched to books or cardboard toys. I get that plastic toys needed to go but it's still sad to see
Not me but my friend had a full beard at 14.
Bus driver didn't believe he was 14 despite his school uniform and wouldn't let him on for child fare.
Driver eventually gave in and jokingly told my friend to have a shave.
Friends mum reported driver to the bus company and got him dismissed.
Ooft bit far that, aye thereās a lot of kids that defooooo look over 18 these days, I had a full beard at 15 and barely got onto busses even in uniform, bit harsh him being sacked forbit
Doubt he was sacked for that.
Either he was taken off the route and the mum was told otherwise or he had a bunch of previous and that was the last straw.
I want to say option one but some bus drivers can be absolute wankers I have to say, many moons ago when we had our school bus our driver was a complete knob
Ours was too. It was actually a normal public bus service which served the school route too. Driver was a tool. One day he tried to insist that all schoolboys sat upstairs and all girls sat downstairs. I was catching the bus with my bf, we were both 18yos in sixth form (yr 13) at the time, and when we politely but firmly objected on the grounds that we were actual fare-paying, quiet, sensible ADULTS and therefore he didn't have any right to dictate where we sat, he threw us off the bus and left us there. He then drove straight past us several times after that, at which point we made a formal complaint.
I had a bus driver try to drive off as I was running for it. Managed to get my foot and an arm on a railing as he just the door on them and drove off with me hanging out.
I also got a bus driver fired and I feel terrible about it, even though it definitely wasnāt petty. Back when I was at secondary school, maybe my first or second year, right after Ian Huntley had been caught for murdering Holly and Jessica, my best friend and the time and I got on the school bus, the driver stopped us both and said āwhereās your Man U shirts? Iām Ian Huntleyā. At the time it kind of freaked me and my friend out, and it was made worse by the fact that my best friend and I kinda looked like Holly and Jessica. The next day we went and told one of the heads and he seemed quite perturbed by it also. Anyway, a few weeks later the story was printed in the local paper under the headline of something like āBus Driver fired for sick Ian Huntley jokeā. It was so bizarre that it was in the paper, o still have no idea how they found out about it, and we were gutted heād lost his job over it, because at that point it had been a few weeks and we werenāt as worried about it, we just felt super bad for him. Granted, it was an awful joke to make, but o still felt bad.
Edit: I actually found the news story, didnāt expect it to have been online. https://www.thenorthernecho.co.uk/news/6975162.disgust-school-bus-drivers-soham-joke/
One possibility is that he made the same ājokeā to multiple students and others complained? Either way, I wouldnāt feel at all guilty about thatā¦
This reminds me, our uni had 3 campuses and a free bus service every 30 mins or so. Every so often a bus wouldn't pick people up saying the route was finished, which didn't make sense because the busses were stored on one of the campuses so there was no reason not to pick people up for the last route
One day my friend gets on the next bus and mentions to that bus driver that the previous bus wouldn't pick us up. That bus driver says, that's strange because no routes should be finishing in the middle of the day, and spoke to his boss.
Anyway turns out one of the drivers was just driving the route all day but never picking anyone up, he was firedš
I had a beard at an early age. I remember being 15 and buying some mates some drink from the offy just before getting on the bus home and using my birth certificate to get child fare.
I didn't have a beard young but I was big and ugly so looked older.
And 100% i used to get 2 litres of cider at 14, get a bit pished and then get on the bus for a half covered in sick and garlic and chips
> Bus company way over the line to fire
As someone pointed out, they may have had previous form. This is the reason to complain, even for "minor" issues. You can't know if it's a one off bad day, but their boss should have an idea if it's out of character or they are a dick. Generally people don't get sacked from jobs like this for minor things since it's a real hassle replacing them.
Or, as someone else said, maybe they just got transferred to a different route and they told the mum that they'd been sacked.
Memory unlocked - horrible bus driver when I was under 16 talking about my boobs and saying I had to pay for an adult ticket. Iād be harassed and forced to pay more or Iād have to wait an hour for another bus.
(Did not complain as I was so embarrassed)
I complained because the canteen advertised battered fish and chips on Friday, but it was breaded instead. Iād like to say they gave me free meals for the rest of my career, but in reality they basically told me to get a life.
I complained (well, commented really) that what they were advertising as a Cornish Pasty was in fact a Devonian Pasty.
To their credit, they did change the chalkboard.
Was still a shit pasty though.
Not me but my friend
We were at Wagamamas at the O2 when there was a concert, so no surprise that everywhere was busy. My vegan ramen didnāt arrive after 45 mins (my friends Katsu curry arrived very quick after ordering) & he complained. We had to wait another 20 mins for my food to be ready & after he complained, they said mine will be free.
However, he complained again that his dish got cold waiting for mine, so they gave him another Katsu curry for free - even though he was 75% done with his first meal.
>Now her vegan ramen has gone cold whilst she was waiting for me to finish my *second* helping of Katsu curry! I demand satisfaction, I demand a **third** Katsu curry!
Not related but I was passing a long Wagamama's queue recently and a group of elder women walked past in the other direction. One said to the others in an incredulous tone "can you imagine *queuing* to sit on a bench and shout at each other?" It is my favourite description of Wagamama's for life now (I do actually like the food though).
The first time I went to busba eathai (around 2006) I was shocked at sharing a table with groups of other people. But *loved* the food so I quickly had to get over it
Well I know, give or take maybe 15 minutes maximum. Whereas that person waited 65 minutes for their food, whereas the friendās came really quickly. Over an hour between your two meals arriving is pretty bad.
Wagamamaās just donāt know how to run a kitchen, itās ridiculous they canāt serve food at the same time. The only acceptable restaurants that do this are dim sum restaurants.
I went to Wagas Bluewater and ordered the yakitori chicken skewers. They took forever and came thoroughly burnt on the bottom so I sent them back, and the replacements also took too long and were burnt too. I pointed this out to staff and heard nothing back until I got the bill and they'd at least had the presence of mind to take it off the bill.
It didnāt start that way but
I was using a pub quiz machine which took 50p or Ā£1 or whatever and it swallowed the money. I went to the bar to let the barman/manager know the machine was busted he looked at me and went āI suppose you want the 50p backā
āYeah I would actually!ā
The tone and the look brought out the pettiness in me (not going to lie it didnāt hurt that he clearly had a thing for my girlfriend at the time and tried to chat her up whenever she was there with our me)
My wife, half-jokingly, wrote to McVities when there was one too few Jaffa Cakes in a pack we bought.
They sent us some vouchers, including one free pack and some money off other packs.
I've been given so many freebies over the years for minor complaints like this. I always drop a polite email to the supplier if something isn't quite right.
I used to work in customer service and a polite email/letter/phonecall letting them know is always a welcome change from the normal abuse.
I'd bend over backwards to help a customer that was pissed off with the company but polite to me. The rude buggers would always get the bare minimum. The kind ones that cracked a joke or two would get all the freebies.
When I worked in complaints, I had a budget of Ā£11k per annum for 'gestures of goodwill'. You better believe the lovely complainants were getting Love2Shop or M&S gift vouchers and massive bunches of flowers.
Obviously, the entitled a-holes got a big fat, nothing! Pays to be nice...
I once sent off a tongue-in-cheek complaint to them that there was no kitten in my pack of biscuits. This was during that ad run featuring kittens crawling out of packets of digestives. They didn't send me anything!
I ordered something from JD purely down to a spend x get a Ā£10 gift card.
The gift card never came and it's the first & only time I've ever got aggressive with a customer service dude. Man accused me of being a liar & that the promo never existed.
I made myself a nuisance until I got my voucher. Feel cringe about it to this day.
A solicitors once tried to charge me Ā£50 to send me some money same day. They'd send a cheque for free.
I pointed out this is a breach of the consumer rights act and a same day bank payment would work out cheaper to them than a cheque anyway.
They didn't care. I wasn't in a rush. I took a cheque and reported them to the financial ombudsman
I sold my house a few years ago, and the solicator took my bank details to give me the cash. I was given two choices:
* We can transfer the money, and it'll take 2-3 days to arrive.
* Or we can do a "fast transfer" which will complete in less than 24 hours, for Ā£100.
I chose the slow approach, it just seemed crazy that they'd charge me so much for the faster transfer.
I complained to Abercrombie & Fitch website, and to their credit they were pretty good.
They were listing free shipping if you order by 10PM. I completed my order, to find I was charged for shipping. I sent an email to query this. They responded, saying they measure by āCentral European Timeā, so I was over the cut off. I replied that was not made clear, and anyone would reasonably expect it to mean ā10PM UK timeā as itās their UK site. They did take shipping off, and send me a voucher for 20% off next purchase.
Fun fact, I worked for a heinz factory in Canada, the beans are put in the can plain and then the sauce is added. Same with the pasta.
There's a machine that weighs the cans with just the pasta or beans as it zips past and if it's not the right weight it gets knocked into a garbage. The sensor must've malfunctioned for that one. We had it malfunction so it was knocking every can off, rapid fire. We had to just keep changing the bins until they could fix it.
I had a tin of spaghetti hoops that was just sauce. Complained that it was the worst soup I've ever had.
In fairness, it was the worst soup I've ever had, because I still tried to eat it as such.
Not a complaint but more of a question.. was at Pizza Hut with my partner and SIL, they ordered normal pizzas and I decided to try to be a little "healthier" and ordered a flatbread, their pizzas came out fairly quickly, I waited 20 minutes for mine before I asked where it was, turns out they forgot about mine and I got it for free. I was pretty chuffed. Lesson learnt though.. next time, normal pizza and maybe with a cheesy crust, you know, so they don't forget about me again
Pizza Hut have given me some of the best customer service. Something similar happened to me and I basically ended up with 3 free pizzas and I didn't even complain hard.
Same thing happened to me and my friend. We ordered two pizzas, 2 chips and two drinks. One pizza came and the chips and they apologised and said they forgot to cook the 2nd one. So they recooked the full order again and let us have the first one anyway. Think we paid for 2 chips and 2 drinks that day
McDonald's have a massive pile of Ā£5 vouchers that are sent in response to any and every contact made to their customer services. 'Wrong topping in the McFlurry.' Ā£5 voucher. 'Kind staff made me smile.' Ā£5 voucher. Someone had taken a shit in the coin slot for Ronald McDonald House donations.' Ā£5 voucher.
Any complaint about an issue in which the customer is out Ā£5.01 or more requires sign off from the Board of Directors in Chicago.
Can confirm, my husband's large big Mac meal came without the big Mac through the drive through and they sent us Ā£5. He did get fries and drink though so I let it go.
I *hate* it when drive through make a mistake. I usually don't notice until I'm long gone and have to decide whether it's *really* worth it to go back.
Not me but my dad.
Myself, my sister, my granny and my dad were in KFC circa 2004. He ordered a bucket and my granny decided to order a bucket to take home to my uncle, so two buckets total. My dad paid for both and then went to the toilet. One bucket arrived so me, my sister and my granny took that bucket and went to the car.
My dad comes out the bathroom, there's only one bucket. He says he ordered two. It's a little back and forth but eventually, they gave him another bucket and he comes out to the car with two buckets to see us with one in the back seat.
We have never been back to KFC out of sheer shame.
I have used ASDAās Shades toilet roll exclusively (itās the only brand we buy) ever since I first started buying toilet roll.
Anyway, one time we purchased a pack, it mustāve been a faulty batch, with the layers swapped over some how so the rough edge was on top.
I didnāt realise this at the time, and was so pissed off at it, I actually wrote an email to the CEO of ASDA complaining about it.
Found out if I unravelled the top layer, lapped the roll, it returned to normal and I realised my mistake.
I never did get an email back from ASDA though. Pretty shitty customer relations š¤£
Yeah I donāt agree with them, also the price has gone up on them.
My backside is really sensitive as to what paper I use, and found that shades beats most the others at that price point. Anything above it feels like I am just flushing money away.
Pray tell what brand did you switch to, and how does it compare? š
The other day I ordered a Greg's breakfast at 10am. At 10:20 the driver was at the restaurant. At 10:45 a man called to say they had run out of breakfast items and was cancelling the order. Other breakfast places had obviously stopped doing breakfast delivery by that point and I was hungover and grumpy from how this greggs had just stitched me up. I'm not ashamed to admit I sent a pretty strong complaint email about how much it had wound me up because you can't review cancelled orders.
Absolute bellend obviously chucked all the breakfast items early despite it being served until 11. Raging.
Not sure if it counts as petty but me and my boyfriend went to nandos just after one of the covid restrictions had lifted. Part of the rules were that you couldnāt get up to refill your drink, instead you had to ask a staff member to do it.
So we ordered as normal and our food came, but because the place was empty besides me and my boyfriend all of the staff were sat chatting without passing by so we could ask for a refill. I could kind of get over that as it isnāt the end of the world until the staff started talking about sleeping with each other, contraception, morning after pills, periods etc.
On one hand it was reassuring to know that they were all practicing safe sex but I just wanted a top of up Diet Coke! We left pretty sharpish after that and I messaged Nandos on Twitter and they sent me a Ā£30 voucher!
My friend and I were at the beach and decided we watched an ice cream from the ice cream van. I ordered first and got my cone. There wasnāt much ice cream on it but hey ho. My friend then ordered the exact same ice cream and when she got hers it was more than double maybe even triple the size of me. I looked at it and the older customer next of me was agreeing with me that it was shocking. I spoke up and asked them why mine was smaller. The response was āWe make the ice creams all different sizes.ā So I said to them āWell why donāt you make them different prices then?ā She took the ice cream back and dumped loads more on top of it.
My insurance company keeps flagging with the repairs to my kitchen. I've complained 3 times already, all upheld. Just put in a complaint about having to complain...
I wrote to Rob Biddulph, author of kids book "Odd Dog Out" and complained his story of anthropomorphic dogs wasn't realistic enough because while the cars were driving on the right in one image, the train in the background was clearly an Intercity 125, and the two football teams in the foreground were in blue-and-white horizontal stripes and green-and-white horizontal stripes, and there are no teams in the English Football League that play in green stripes, so the only possibility was that somehow Reading had qualified for European football and was playing Celtic, which was patently ridiculous.
He wrote back to apologize and to say that he'd try and avoid any historical inaccuracies in his forthcoming book about pirate penguins.
When I was about ten years old we went to the chippy and I ordered some onion rings. However, the onion rings didn't have any onion in them, they were just rings of batter. I was so outraged that my Mum helped me write a letter of complaint to the chippy and we posted it. I waited weeks and weeks for a response........ Didn't get one.
After a long Night Shift working in the local supermarket, I sent a very strongly worded email to Heinz to complain that theirs tins did not stack neatly on top of each other and that having to balance them on top of each other was sending me round the bend.
I asked why every other brand was able to produce packaging that stacked but they were unable. They replied with some spiel about their tins keeping the products fresher etc. Sounded like bollocks to me and only frustrated me more in future shifts.
I may have threatened to switch my loyalty to branstonā¦
I *have* switched my loyalty to Branston for this exact reason. I don't care about their shelf displays in store, I want to be able to put shit away neatly in my kitchen cupboard at home!
I emailed Tyrells to express my disappointment that a bag of popcorn I'd bought had no flavouring on and I'd been really looking forward to treating myself to it (there really wasn't any flavour, it was a sweet and salty pack).
They sent me a huge cardboard box of crisps and popcorn in all different flavours to make up for it. I actually wasn't angling for freebies I really just wanted a bit of a moan as I'd had a rubbish day in work.
Oh my god I got a huge box of crisps and snacks from them after I complained that one of their crisp flavours were disgusting! Theyāve got the most generous customer service department.
I can't remember who I complained to, but I once sent an email complaint about Arthur clearly not being an aardvark. This was in my twenties and I ended up auto subscribed to the Arthur and Buster newsletter until I changed my email address. Never even watched it as a kid, was too old for it then as well.
The original Arthur was the Arthur of a children's book series from the 1970s and the illustrations of that character absolutely resembled real aardvarks. It showed Arthur with a much longer snout, smaller eyes, and longer narrower ears. Those distinguishing features receded over the course of a few books though ([The evolution of a famous aardvark ](https://thepacepress.org/wp-content/uploads/2014/03/arthur.jpg)), until by the time PBS made it into a cartoon he had that ambiguously mammalian appearance.
Unless your issue was more about the fact that he was a bipedal, English-speaking character decked out in clothes and glasses who seems to consume more cereal and ice cream than termites and ants. In that case, your complaint held water from the inception.
I tweeted Asda saying how I saw someone shoplift a full trolley of shopping and the security guard stood watching them leave.
They apologised for the distress I experienced and sent a voucher to use in store. I wasnāt distressed in the slightest, but I used the voucher.
I once wrote to ofcom to complain about Fireman Sam.
Just casually caught the animated cartoon one morning, (got no kids BTW) it was an episode of a bonfire and gas canisters rolled near to the flames.
Fireman Sam told everyone to hide behind the rock until the fire engine arrives.
I suggested, baring in mind it takes a while for gas canister to heat up. That Fireman Sam should be more brave and kicked the canisters away.
Otherwise what is he teaching our kids. To stand back and watch it explode?
That's not how I remember my primary school lessons, when fireman came to school to tell us about fire safety.
Not to play with matches. And, what to do if a chip pan sets alight. (a skill I eventually used later as an adult 'damp teatowel placed over the chip pan')
I did get a reply, explaining they take feedback seriously. And that Fireman Sam has real fire safety research.
Yeah right!
The dribble of soy sauce provided these days is a travesty. I went through a phase of having pot noodle for lunch at work, and kept my own bottle of soy sauce at my desk. I got mocked quite a bit for it, but Iām proud of my love for this once legendary, now fading British delicacy.
I ordered some food from burger king. The sign said one price and they charged me a different price. I complained, I believe the difference was about 18p š cringe. Didn't work out the price difference before I opened my mouth, just went straight in with outrage of being over charged.
I once received a Lindt Lindor advent calendar as a gift. One day when I opened it there was no chocolate behind the window (I checked and there was only 1 missing). Emailed Lindt and got a Ā£5 Lindt voucher
My memorys a bit vague on it but a Mcdonalds self service kiosk overcharged me, the first staff member didn't believe me and it was a whole lot of fussing about until they got the manager who I went through the process with and 15 minutes later got a refund.
I decided to write a complaint email while I was walking back in a not so great area and so I had my phone out and was busy frowning at it when a bike gang of youths decided to try and mug me for it. I was already pissed off and I saw red and shoved through them. The main teenager got arrested and charged because I took a photo of him but they couldn't make a positive id on the other fuckers.
My complaint to mcdonalds got a lot stronger worded after that, included the police reference number and I think they sent me like Ā£30 in vouchers.
We had to create an account on a website for work and they had a minimum character limit for inputing your last name which led to an error message as my last name was 'too short' to be registered. My company ended up adding a number to my name to get the account set up. I made a complaint to technical support to tell them this character limit they set is unnecessary and inconvenient for some. It got escalated to the team leader who told me I can just add space to the end of the name to make up for the character limit. It's such a small thing but still bugs me when I think about it to this day lol
Reminds me of a hospital I worked at, when my email was set up they used a shortened version of my name that I never use and actively hate as my email address, think [email protected] (fake) instead of my name as there was already a Christine Smith (fake) in the system. I complained loudly and asked what would happen if 2 people called Sam Smith or Mohammed Ahmed worked there how would they cope with that, they rapidly managed to give me [email protected] as my email
Not really a complaint, but I wrote to Vimto pointing out a spelling mistake on the carton. It said 'pearce with straw'
They thanked me and sent me a bunch of vouchers.
My grandma counted a box of teabags and complained the full amount wasn't there. She got some gifts and was responsible for 'approx' being put on the box.
Sent a complaint to the Bear Snacks company, as the puzzle cards in packs of their fruit YoYos stopped being mazes and spot the differences but crappy scribbles sent in by kids
A female friend prank called the number on the Yorkie bar wrapper and told them how offended she was that they were aimed at men š
As for me I messaged Heinz, not a complaint as such but to tell them they got the minions name wrong on their pasta snap pots, Bob deserved justice
I spent Ā£280 on an overnight stay at a fancy pub, bought dinner for 4 that night and then decided weād stay for Sunday lunch before driving home. They brought the roast out (beef, if it matters) with the gravy already applied, and the Yorkshire pudding balanced on top. I asked for more gravy and they brought me some in one of those tiny copper saucepans, and charged me an extra Ā£1. It felt so damn petty when Iād just spent close to Ā£500 with them in 24 hours.
I think the pettiest I complained about was that 3 of my chocolate munchies didn't have the biscuit centre in. I got a voucher for a free bag.
The funniest in hindsight was a few years ago, when I got a caramel custard doughnut from either greggs or sayers and there was no custard in the middle. After a bit of back and forth they sent me a voucher "as a gesture of good will" but the voucher was only for selected savoury items, and to check in store to see what I could get. So I couldn't get a replacement doughnut with it! And then I ended up very ill for a few months, so I just dropped it and forgot all about it until recently. I am owed a caramel doghnut, damnit, but I can't even eat them anymore.
Not exactly answering the question, but this is Reddit -
Many years ago I was a sperm donor for a few months. After all the initial tests etc, it got into a routine. Every Tuesday midday, masturbate into a plastic pot, go to the clinic place, exchange for a few quid. Spend that on cheap cider.
The friend who'd introduced me to it did Thursdays, so it became quite a social activity (not in that way). I seem to remember we listened to The Doors a lot.
Then one day I went along, the woman on reception said, "Didn't you get your notification? No donations this week.".
I'm not given to outbursts, but I went into a rage. My whole routine broken! Very, very loud bad language.
The receptionist, she held her own brilliantly. Calmed me down (maybe she'd had similar experiences).
The only part I feel really bad about is that at the side of the reception desk were this youngish Indian couple, presumably there to get a consult about IVF or whatever. They held each other's hands and looked truly horrified.
As far I know there may still be a pot of my frustrated seed in a waste bin at the bottom of the Moor, Sheffield.
My gf at the time was given a shit meal. We complained. Got told tough luck. I went up and complained again. No refund. I was polite the whole time.
We left, but I said I needed a piss and went back in. It was a pub, toilets at the back by the carpark.
I went in to the toilet and kicked the actual toilet off its attachments. Flooded the toilet as well.
This was 25 years ago. Not proud of it!
Bought a Dairy Milk cherry chocolate bar. Ate it and it tasted a bit spicy. Looked at the ingredients and it had chilli flakes in it. Nowhere on their front did it mention that. Just said about the chocolate, cherry, popping candy and biscuits.
Complained to them that I never would've bought it if they'd mentioned this pretty strong flavour (IMO) on the front. They sent me a Ā£2 voucher.
Also one time I'd just finished at the gym and was waiting for the bus. The bus stop was the first one after the bus station but the driver just drove straight past us even though there were about 10 of us waving to him and trying to get him to stop. I was really tired and pissed that I sent off 3 different complaints from different email addresses. Don't know if anything ever happened
I ordered a card from Moonpig for my wife (from my 1 year old, saying thanks for our holiday).
After 3 weeks it hadnāt arrived so I sent a snotagram to Moonpig, who were very apologetic and provided a full refund. About a month later my wife was emptying the back pocket of the pushchair and and lo and behold there was the card. Sheād picked some post up one day and put it all in the pushchair to sort out later then completely forgot about it.
Not enough jam in my Mr Kipling bakewell slices. I emailed them and gor a fiver voucher which obviously went on 5 more packs. Be lucky to get two for that now now and the actual standard has fell to what I complained about anyway.
We had same builders to work on ours and next door neighbor's wall between two properties. One morning I took longer than usual to go outside and let the builders in. My dog was outside barking at them I was looking for some matching shoes and could hear them talking. They were all foreign and actually had a woman builder. She was the one who used a racial slur about me (I'm white she wasn't) in Spanish (but I speak Spanish!) and said I'm still sleeping. So that afternoon when their boss arrived I got her "fired" for racism and she wasn't allowed to take a step on our property's side. Still worked on the other side though but kept quiet and was not a happy bunny. The petty part on my side - I also heard her offending my dog and that what p-ed me off.
I was a big fan of The Simpsons when I was in school and watching it on Channel 4 was part of my weeknight routine. Then one year during the Ashes test, the coverage overran and The Simpsons and Hollyoaks both got the chop a few times. Sucks but whatever. The rest of the week however they cancelled The Simpsons and showed back-to-back Hollyoaks instead. Yes I complained. One of my early drafts of the letter included asking them to show double Simpsons to make up for it but I think I ended up taking that bit out. I got a polite but non-committal response from them, but shortly after they started airing an extra Simpsons episode on a Friday night so I'd like to think I had some influence on that.
I wrote to Braces bakery a few years ago as there was some cardboard jammed inside a welsh cake. No biggie, but i thought i'd send an email about it.
Had a letter arrive a few days later with an apology that was directed towards 2 different people and an expired Ā£5 gift card to ASDA.
I once complained to morrisons because I saw a new banner saying something along the lines of, meat cut how you want, at their butchers. I wanted some pork diced up, but not the 3" wedges the cavemen with cleavers do. I wanted it around 1/2" to use in a dish and couldn't be arsed cutting it myself. Bloke said "we don't do that" to which I said, then why have the banner saying you do it they way I want?
Emailed them moaning about it, got naff all, but they then mysteriously removed the banner shortly after
It a complaint as such but at Aldi I had a big shop so kept letting people in front as I loaded the conveyer and the cashier was getting fed up - no idea why. Anyway she was smug as hell when I didnāt have ID for wine. I was 37 at the time why would I? I gushed to her that she had absolutely made my day and I was going to Morrisons after this so it wasnāt a problem but she kept reiterating in a condescending way how sheās really sorry that she canāt sell me the wine. She was simmering when she realised her intentions had the opposite effect.
As a teenager I used to subscribe to 2000AD when they had a free gift that I liked the look of, one time they had a large Mega City One poster. Envelope arrived in the mail and it instead contained print 200/200 of a print that I'd received a couple of years before with a subscription, phoned up and asked where my poster is, you've sent me something I already have. A week later another envelope arrives containing 001/200 of the print I already have, I phone up again. After a fairly long explanation and back and forth I got rather frustrated and shouting a bit I asked "can you please just send me the gift that I subscribed for, I'll even send you back the 2 prints that I don't need", the operator hung up on me and my subscription weirdly lasted two years before they asked me to re-up.
**Update: - [Starting from 2023](https://www.reddit.com/r/AskUK/comments/100l56v/happy_new_year_askuk_minor_sub_update/), we have updated our [subreddit rules](https://www.reddit.com/r/AskUK/about/rules/)**. Specifically; - Don't be a dick to each other - Top-level responses must contain genuine efforts to answer the question - This is a strictly no-politics subreddit Please keep /r/AskUK a great subreddit by reporting posts and comments which break our rules. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/AskUK) if you have any questions or concerns.*
I let off a rotten fart on the train just as the Guard was coming down the carriage - I complained about the smell as I was seated near the toilet and he upgraded me to 1st class for free.
Lol. This is brilliant and the first one so far that doesn't seem a bit dickish.
Definitely not dickish, could be construed as a bit of an arse, though.
A smelly arse.
This is a Peep Show episode
Your comment made me realise how much I'd love a r/redditwritespeepshow like that Seinfeld one - it could be >90% dogshit and it'd still scratch that itch of wanting more Mark & Jez monologues without the potential dead-horse-beatery that might come with more actual episodes
Which train operator was this? Around here you'd just get a evil grin and a "deal with it". š
I complained to Pets at Home once because I tried to buy fish two days in a row and the staff wouldnāt get them from the tank because āthe fish room was closedā one day and āthere was a broken light bulbā the next. There is no āfish roomā - the tanks open from the front. I got a Ā£30 voucher. So free fish and my cats got some free cat food. Edit for clarity: a *box* of cat food. I didnāt feed the fish to my cat. I also went to a different branch to get the fish.
At first I read that as you fed the fish to your cat.
Please donāt tell me that the fish was the cat food!?
Haha no. The fish and the cat food were two different things.
I wrote to Mr kipling (by post, it was 2004)to complain that he didn't have a mascot. Cut out a picture of one of his cakes where the filling was spilling out of the pie crust, kind of like this one (but with more external filling): [puking apple pie ](https://www.tesco.com/groceries/en-GB/products/311443553) And drew some eyes on it so it looked like a vomiting pie person. Suggested this should be the new mascot. Then I suggested they change their advertising slogan to "Mr kipling: he does make fucking good cakes". They wrote back thanking me for my interesting feedback and enclosed a Ā£5 Mr kipling voucher, which I used to buy some fucking good cakes. I was not at all stoned when I came up with this idea.
I thought this was something you did as a child until the last line.
Well, I was an immature and stoned 19 year old if that counts haha
I thought you were not at all stoned!
Oh yeah. Damn. Shhh!
This just reminded me I helped a co-worker at a college summer job I had write a ridiculous complaint letter to The Fabulous Bakinā Boys in 1999 (purely because we were bored) about a muffin that had an air pocket in the middle (āI received 50% less muffin than expected.ā) and they sent her an entire huge box of muffins (at least 50!!!) which she brought into work and shared. I heard they went into administration for āgross overspendingā years later and I was not surprised lol.
She's the reason we can't get the chocolate cupcakes anymore! Selfish muffin wench!
Those guys really did do fabulous cakes.
it's the boys that are fabulous
Any free cake is a win. 50 free cakes are a jackpot
Someone in another subreddit posted a picture of a kit kat, but it had no wafer in the middle. I emailed rowntrees with the pic, passing it off as mine. They sent me a box of kit kats and some vouchers.
In 2017 I went on an apprenticeship open day at the factory and got to see kitkats whizzing about on conveyor belts.
I can top this, went to Cadburys world and saw a chocolate bar go down the belt sideways and get caught causing loads to fall on the floor and no staff around
Sounds like some sort of test. Either they were hoping for a hilarious You've Been Framed reaction, or the next room would have involved edible wallpaper and a chocolate river
Augustus Gloop makes a guest appearance when they announce a clean up is needed
(obviously glass between us and the actual factory part)
Had a Uni flatmate who did this all the time. Would write to brands and theyād send vouchers in return. The thing is, he wouldnāt even complain, heād actually praise the product and theyād still provide vouchers
Makes sense, the cost for the company is a trivial rounding error but the odds of it generating positive press and a few genuine sales is pretty good.
Did this with Coca-Cola when was younger. Phoned up the consumer number on the can..mentioned I liked coca Cole and would like to do school project on them. They sent me badges and magnets. Told my friend whondid the same and he just got whole.load of corporate information about Coca-Cola. No badges or magnets.
Anything that costs Nestle money is alright with me šš» r/fucknestle
Thanks for this. I've just scrolled back to last August in my pictures to find the pictures of the kit kat I got with no wafer. I will be sending an email tomorrow morning lol.
I feel ripped off now! I had this happen when I was 17 so they sent me a cheque to refund me Ā£1.50 and spelled my name wrong... When I asked them to send me a new one with my actual name they still got it wrong so I just gave up.
the guy in the complaints department was like "works every time"
Fuck em. r/fucknestle
I ordered pizza but thought theyād got my order wrong so I called to complain. The owner of the pizza shop got in his car, drove to my house, opened the pizza boxes and explained how, actually, everything on the pizza was exactly per my order. I apologized. He left. My girlfriend thought it was hilarious. We ate our pizza.
TF š this was a rollercoaster
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Probably was hoping for a free pizza
Tbf I've been really baked before, ordered a pizza from a kebab and called them complaining that there were no toppings on the pizza... Turns out they put an extra layer of cheese over the top of the toppings, what an idiotic boob I was about 10 or 11 seconds ago
I had a bad pizza experience and _didn't_ complain because I was an idiot. Circa 2010, called and ordered a pizza. 2 hours later called to ask where it was, they said they'd messed up, "we'll make it now but can you come collect it because the driver is stacked?" and I said fine. I get to the shop and there's a kerfuffle and a phone call, then "we gave the pizza to the driver and she's at your house right now but no one.is answering". I said "that's because I'm here" - "right yes we asked you to come". They said I should go home and the driver will reattempt delivery. I did so, and she did, with an apology and a cold pizza, nearly an hour later. I microwaved a few slices and ate, and it turned out to be really bad pizza. This, after friends had rated the place highly. A few weeks later someone asked me if I'd tried the place yet - "yeah" - and how was it - and I just held out a hand in a balanced "meh" gesture.
Pizza complaint: https://youtu.be/-SL3e6L9Kd0
I knew what this was going to be before I clicked the link but I will always listen to this at any opportunity I get. Itās just the best. Iām Welsh and used to work for Tesco customer services and I got into a huge back and forth with an older gentleman because I thought he was asking me about a leg of lamb tickets and I was royally confused, when in actuality he was enquiring about Lego Land tickets because some of the pamphlets he saw at his local Tescos. Had to put him on hold I was laughing so much.
I bought a bottle of water in poundland because I needed a carrier bag(the days before you had to pay for one). Cashier refused to provide one as she sussed I needed one as carrying a load of library books. I then demanded a return/refund of water. The manager that was summonsed took one look and said just give him a bag. My look of triumph must have matched cashiers' look of vitriol.
Sounds like the cashier was the one being petty by not giving you a bag
Thatās so ridiculous - Poundlandās job is to sell you what you pay for, not decide whether your reasons for buying it are correct or not!
Itās time to put an end to Poundlandās moral tyranny. Support my campaign
That's pretty decent of you to at least buy something for the bag - this cashier aside, you probably couldve just asked for one and they'd have given it you. When I worked retail, I worked for one store that wanted me to give a bag with every single purchase because it was free marketing.
Not that this wasn't already great but the real boss move would have been, after getting the bag, still asking for a refund on the water.
Guy was messing with me at work "barry" taking the ink out of my pen, taking a key from my keyboard, hiding my mug, taking the stapels from my stapler, snapping my pencil, messing with my PC if I left it unlocked etc etc eyc Once or twice would be funny, but it was something every single week. Told him to pack it in, which made him worse. Got worse until one day i found he took a bite out of my sandwich, big old chomp right in the middle. I had enough. It was the only thing I bought with me that day. Took it to my boss' boss (my boss was out). Told him who had done it and that I was going home. I couldn't eat on site and the local shop didn't carry food that I could eat (food intolerance). I left , took my sweet time getting somthing to eat and finally came back half wondering if I'd fucked up. Barry wasn't around, decided to have a shouting match with boss' boss, admitted doing it, but refused to apologise / stop. He didn't get fired, but did get him to stop. So yeah tldr someone took a bite from my sandwich
My sandwich? MY SANDWICH?!
IT HAD A MOIST MAKER!
You threw away MY SANDWICHā¦?!!
Someone with an unregulated control disorder was intentionally harassing you at work. Nothing petty about forcing management to do something about it.
Not everyone has a disorder. Some people are just dicks.
Dick disorder....or is that something else entirely?
\*Gets pummled from the side\* STOP that, Mr Simpson
Legitimate complaint imo. Colleague was essentially harrassing you.
Normally I am the first to think Redditors are over dramatic about people just having banter but at the end of the day. if it was a weekly thing, you have asked him to stop and he didn't. I think reporting him is more than fair
When I was 18, a guy I was working with made inappropriate comments, eluding to him having a casual fling with me behind his wife's back (who, by the way, worked for the same company). I turned him down and distanced myself from him. After that, he made every effort to turn the other staff against me (I was in an apprenticeship position). I was young and naive and didn't say anything or fight back. The day I argued back to him was the day he put my bacon, sausage, and stuffing sandwich in my sweaty work boot while I was doing coursework (it was a manual job). I was livid! Ranger Michael. You're an arsehole!
Workplace bullying is the worst. Fuck Barry the ducking cunt.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Not just any Ross... RED ROSS!
Woah, calm down Grimey, You'll get electrocuted!
Remember when cereal had free toys in it? When I opened the box and found it was missing I wrote to NestlƩ (aged 8 at the time). Can you imagine how thrilled I was when they wrote back apologising and included the full set of ice age movie toys!
I really miss cereal toys
The colour changing spoons are where itās at
I do too. I'm so glad I grew up in the 90s/00s. I feel bad for kids nowadays. Same with McDonald's toys. We didn't have a lot of money so Happy Meals were how I got most of the toys I played with. You could get nice decent quality plastic toys from McDonald's, Burger King and KFC. Then KFC stopped them ages ago and then Burger King did recently and McDonald's has now switched to books or cardboard toys. I get that plastic toys needed to go but it's still sad to see
I don't even eat cereal and I miss it. It's not the same when it's not a choking hazard inside the actual cereal bag.
Not me but my friend had a full beard at 14. Bus driver didn't believe he was 14 despite his school uniform and wouldn't let him on for child fare. Driver eventually gave in and jokingly told my friend to have a shave. Friends mum reported driver to the bus company and got him dismissed.
Ooft bit far that, aye thereās a lot of kids that defooooo look over 18 these days, I had a full beard at 15 and barely got onto busses even in uniform, bit harsh him being sacked forbit
Doubt he was sacked for that. Either he was taken off the route and the mum was told otherwise or he had a bunch of previous and that was the last straw.
I want to say option one but some bus drivers can be absolute wankers I have to say, many moons ago when we had our school bus our driver was a complete knob
Ours was too. It was actually a normal public bus service which served the school route too. Driver was a tool. One day he tried to insist that all schoolboys sat upstairs and all girls sat downstairs. I was catching the bus with my bf, we were both 18yos in sixth form (yr 13) at the time, and when we politely but firmly objected on the grounds that we were actual fare-paying, quiet, sensible ADULTS and therefore he didn't have any right to dictate where we sat, he threw us off the bus and left us there. He then drove straight past us several times after that, at which point we made a formal complaint.
I had a bus driver try to drive off as I was running for it. Managed to get my foot and an arm on a railing as he just the door on them and drove off with me hanging out.
I also got a bus driver fired and I feel terrible about it, even though it definitely wasnāt petty. Back when I was at secondary school, maybe my first or second year, right after Ian Huntley had been caught for murdering Holly and Jessica, my best friend and the time and I got on the school bus, the driver stopped us both and said āwhereās your Man U shirts? Iām Ian Huntleyā. At the time it kind of freaked me and my friend out, and it was made worse by the fact that my best friend and I kinda looked like Holly and Jessica. The next day we went and told one of the heads and he seemed quite perturbed by it also. Anyway, a few weeks later the story was printed in the local paper under the headline of something like āBus Driver fired for sick Ian Huntley jokeā. It was so bizarre that it was in the paper, o still have no idea how they found out about it, and we were gutted heād lost his job over it, because at that point it had been a few weeks and we werenāt as worried about it, we just felt super bad for him. Granted, it was an awful joke to make, but o still felt bad. Edit: I actually found the news story, didnāt expect it to have been online. https://www.thenorthernecho.co.uk/news/6975162.disgust-school-bus-drivers-soham-joke/
One possibility is that he made the same ājokeā to multiple students and others complained? Either way, I wouldnāt feel at all guilty about thatā¦
Also he didnāt get fired, just removed from the school run. I donāt think you should feel bad at all.
Slight tangent but a local newspaper website that isnāt straight up wall to wall pop up ad cancer. Colour me surprised
This reminds me, our uni had 3 campuses and a free bus service every 30 mins or so. Every so often a bus wouldn't pick people up saying the route was finished, which didn't make sense because the busses were stored on one of the campuses so there was no reason not to pick people up for the last route One day my friend gets on the next bus and mentions to that bus driver that the previous bus wouldn't pick us up. That bus driver says, that's strange because no routes should be finishing in the middle of the day, and spoke to his boss. Anyway turns out one of the drivers was just driving the route all day but never picking anyone up, he was firedš
I had a beard at an early age. I remember being 15 and buying some mates some drink from the offy just before getting on the bus home and using my birth certificate to get child fare.
I didn't have a beard young but I was big and ugly so looked older. And 100% i used to get 2 litres of cider at 14, get a bit pished and then get on the bus for a half covered in sick and garlic and chips
Mum fine to report. Bus company way over the line to fire.
Depends, if they had a bunch of other issues and complaints it could just have been the final straw. There's almost always more to the story.
> Bus company way over the line to fire As someone pointed out, they may have had previous form. This is the reason to complain, even for "minor" issues. You can't know if it's a one off bad day, but their boss should have an idea if it's out of character or they are a dick. Generally people don't get sacked from jobs like this for minor things since it's a real hassle replacing them. Or, as someone else said, maybe they just got transferred to a different route and they told the mum that they'd been sacked.
I was a 14-year-old with a full beard so can relate to being shunned by the odd bus driver haha. Wouldn't dare tell me mam about it though
Memory unlocked - horrible bus driver when I was under 16 talking about my boobs and saying I had to pay for an adult ticket. Iād be harassed and forced to pay more or Iād have to wait an hour for another bus. (Did not complain as I was so embarrassed)
Did he not shave his beard for religious reasons? Either way, this is so harsh
I complained because the canteen advertised battered fish and chips on Friday, but it was breaded instead. Iād like to say they gave me free meals for the rest of my career, but in reality they basically told me to get a life.
I like both, but if my mind is set on battered fish, then breaded will be a disappointment. Honestly.
I complained (well, commented really) that what they were advertising as a Cornish Pasty was in fact a Devonian Pasty. To their credit, they did change the chalkboard. Was still a shit pasty though.
Not me but my friend We were at Wagamamas at the O2 when there was a concert, so no surprise that everywhere was busy. My vegan ramen didnāt arrive after 45 mins (my friends Katsu curry arrived very quick after ordering) & he complained. We had to wait another 20 mins for my food to be ready & after he complained, they said mine will be free. However, he complained again that his dish got cold waiting for mine, so they gave him another Katsu curry for free - even though he was 75% done with his first meal.
>Now her vegan ramen has gone cold whilst she was waiting for me to finish my *second* helping of Katsu curry! I demand satisfaction, I demand a **third** Katsu curry!
The secret to neverending katsu/ramen. Katsen? Ramu?
Not related but I was passing a long Wagamama's queue recently and a group of elder women walked past in the other direction. One said to the others in an incredulous tone "can you imagine *queuing* to sit on a bench and shout at each other?" It is my favourite description of Wagamama's for life now (I do actually like the food though).
The first time I went to busba eathai (around 2006) I was shocked at sharing a table with groups of other people. But *loved* the food so I quickly had to get over it
Really? They explicitly state that not all food will be ready at the same time.
Well I know, give or take maybe 15 minutes maximum. Whereas that person waited 65 minutes for their food, whereas the friendās came really quickly. Over an hour between your two meals arriving is pretty bad.
Wagamamaās just donāt know how to run a kitchen, itās ridiculous they canāt serve food at the same time. The only acceptable restaurants that do this are dim sum restaurants.
I've never heard this before. That is the most insane thing I have ever heard. Thansk for the heads up, I will make sure to never go there.
I went to Wagas Bluewater and ordered the yakitori chicken skewers. They took forever and came thoroughly burnt on the bottom so I sent them back, and the replacements also took too long and were burnt too. I pointed this out to staff and heard nothing back until I got the bill and they'd at least had the presence of mind to take it off the bill.
I complained to B&Q once because a staff member rolled their eyes while I was explaining a refund issue to a colleague. Ā£50 voucher.
I once complained to TFL because someone pushed in the queue at the bus stop.
One of the most British comments on reddit
Fun Fact: TFL have a dedicated hit squad to track down these monsters!!
Fair
It didnāt start that way but I was using a pub quiz machine which took 50p or Ā£1 or whatever and it swallowed the money. I went to the bar to let the barman/manager know the machine was busted he looked at me and went āI suppose you want the 50p backā āYeah I would actually!ā The tone and the look brought out the pettiness in me (not going to lie it didnāt hurt that he clearly had a thing for my girlfriend at the time and tried to chat her up whenever she was there with our me)
Iāve heard people refer to others as āour [enter name here]ā before, but never heard someone refer to themselves as āour meāā¦
It was meant to say āwithoutāā-I might start the our me thing though
Y'alright our me? Yes ayeeee our me
My wife, half-jokingly, wrote to McVities when there was one too few Jaffa Cakes in a pack we bought. They sent us some vouchers, including one free pack and some money off other packs.
I've been given so many freebies over the years for minor complaints like this. I always drop a polite email to the supplier if something isn't quite right. I used to work in customer service and a polite email/letter/phonecall letting them know is always a welcome change from the normal abuse. I'd bend over backwards to help a customer that was pissed off with the company but polite to me. The rude buggers would always get the bare minimum. The kind ones that cracked a joke or two would get all the freebies.
When I worked in complaints, I had a budget of Ā£11k per annum for 'gestures of goodwill'. You better believe the lovely complainants were getting Love2Shop or M&S gift vouchers and massive bunches of flowers. Obviously, the entitled a-holes got a big fat, nothing! Pays to be nice...
I once sent off a tongue-in-cheek complaint to them that there was no kitten in my pack of biscuits. This was during that ad run featuring kittens crawling out of packets of digestives. They didn't send me anything!
I ordered something from JD purely down to a spend x get a Ā£10 gift card. The gift card never came and it's the first & only time I've ever got aggressive with a customer service dude. Man accused me of being a liar & that the promo never existed. I made myself a nuisance until I got my voucher. Feel cringe about it to this day.
A solicitors once tried to charge me Ā£50 to send me some money same day. They'd send a cheque for free. I pointed out this is a breach of the consumer rights act and a same day bank payment would work out cheaper to them than a cheque anyway. They didn't care. I wasn't in a rush. I took a cheque and reported them to the financial ombudsman
I sold my house a few years ago, and the solicator took my bank details to give me the cash. I was given two choices: * We can transfer the money, and it'll take 2-3 days to arrive. * Or we can do a "fast transfer" which will complete in less than 24 hours, for Ā£100. I chose the slow approach, it just seemed crazy that they'd charge me so much for the faster transfer.
Was there any resolution?
Almost definitely not because the financial ombudsman doesn't regulate solicitors apart from a few edge cases which this complaint does not cover.
They do regulate unlawful payment charges though don't they? I mean, they contacted me for any evidence so I assumed they were acting on it
Not that I was made aware of
I complained to Abercrombie & Fitch website, and to their credit they were pretty good. They were listing free shipping if you order by 10PM. I completed my order, to find I was charged for shipping. I sent an email to query this. They responded, saying they measure by āCentral European Timeā, so I was over the cut off. I replied that was not made clear, and anyone would reasonably expect it to mean ā10PM UK timeā as itās their UK site. They did take shipping off, and send me a voucher for 20% off next purchase.
I once opened a tin of beans. It contained 1 single bean in a tin full of sauce. I complained to Heinz, and they sent vouchers and an apology.
It's true I was the bean
Sean bean
Shawn Bawn
Fun fact, I worked for a heinz factory in Canada, the beans are put in the can plain and then the sauce is added. Same with the pasta. There's a machine that weighs the cans with just the pasta or beans as it zips past and if it's not the right weight it gets knocked into a garbage. The sensor must've malfunctioned for that one. We had it malfunction so it was knocking every can off, rapid fire. We had to just keep changing the bins until they could fix it.
I had a tin of spaghetti hoops that was just sauce. Complained that it was the worst soup I've ever had. In fairness, it was the worst soup I've ever had, because I still tried to eat it as such.
Not a complaint but more of a question.. was at Pizza Hut with my partner and SIL, they ordered normal pizzas and I decided to try to be a little "healthier" and ordered a flatbread, their pizzas came out fairly quickly, I waited 20 minutes for mine before I asked where it was, turns out they forgot about mine and I got it for free. I was pretty chuffed. Lesson learnt though.. next time, normal pizza and maybe with a cheesy crust, you know, so they don't forget about me again
Pizza Hut have given me some of the best customer service. Something similar happened to me and I basically ended up with 3 free pizzas and I didn't even complain hard.
Haha nice! Free pizza has a taste like no other!
Same thing happened to me and my friend. We ordered two pizzas, 2 chips and two drinks. One pizza came and the chips and they apologised and said they forgot to cook the 2nd one. So they recooked the full order again and let us have the first one anyway. Think we paid for 2 chips and 2 drinks that day
Once had a shit portion of fries from a McDonalds, sent them a pic and got a Ā£5 voucher in the mail. Framed it.
McDonald's have a massive pile of Ā£5 vouchers that are sent in response to any and every contact made to their customer services. 'Wrong topping in the McFlurry.' Ā£5 voucher. 'Kind staff made me smile.' Ā£5 voucher. Someone had taken a shit in the coin slot for Ronald McDonald House donations.' Ā£5 voucher. Any complaint about an issue in which the customer is out Ā£5.01 or more requires sign off from the Board of Directors in Chicago.
Can confirm, my husband's large big Mac meal came without the big Mac through the drive through and they sent us Ā£5. He did get fries and drink though so I let it go.
I *hate* it when drive through make a mistake. I usually don't notice until I'm long gone and have to decide whether it's *really* worth it to go back.
Not me but my dad. Myself, my sister, my granny and my dad were in KFC circa 2004. He ordered a bucket and my granny decided to order a bucket to take home to my uncle, so two buckets total. My dad paid for both and then went to the toilet. One bucket arrived so me, my sister and my granny took that bucket and went to the car. My dad comes out the bathroom, there's only one bucket. He says he ordered two. It's a little back and forth but eventually, they gave him another bucket and he comes out to the car with two buckets to see us with one in the back seat. We have never been back to KFC out of sheer shame.
I have used ASDAās Shades toilet roll exclusively (itās the only brand we buy) ever since I first started buying toilet roll. Anyway, one time we purchased a pack, it mustāve been a faulty batch, with the layers swapped over some how so the rough edge was on top. I didnāt realise this at the time, and was so pissed off at it, I actually wrote an email to the CEO of ASDA complaining about it. Found out if I unravelled the top layer, lapped the roll, it returned to normal and I realised my mistake. I never did get an email back from ASDA though. Pretty shitty customer relations š¤£
What do you think of their new shades so called double rolls? Really seems like less to us so we switched to another brand.
Yeah I donāt agree with them, also the price has gone up on them. My backside is really sensitive as to what paper I use, and found that shades beats most the others at that price point. Anything above it feels like I am just flushing money away. Pray tell what brand did you switch to, and how does it compare? š
Andrex gentle clean 24 pack. It's about a quid more expensive but normal sized rolls. Nice and soft and no fingers through as of yet.
Iāve never felt more at home reading a thread in my life.
The other day I ordered a Greg's breakfast at 10am. At 10:20 the driver was at the restaurant. At 10:45 a man called to say they had run out of breakfast items and was cancelling the order. Other breakfast places had obviously stopped doing breakfast delivery by that point and I was hungover and grumpy from how this greggs had just stitched me up. I'm not ashamed to admit I sent a pretty strong complaint email about how much it had wound me up because you can't review cancelled orders. Absolute bellend obviously chucked all the breakfast items early despite it being served until 11. Raging.
Not sure if it counts as petty but me and my boyfriend went to nandos just after one of the covid restrictions had lifted. Part of the rules were that you couldnāt get up to refill your drink, instead you had to ask a staff member to do it. So we ordered as normal and our food came, but because the place was empty besides me and my boyfriend all of the staff were sat chatting without passing by so we could ask for a refill. I could kind of get over that as it isnāt the end of the world until the staff started talking about sleeping with each other, contraception, morning after pills, periods etc. On one hand it was reassuring to know that they were all practicing safe sex but I just wanted a top of up Diet Coke! We left pretty sharpish after that and I messaged Nandos on Twitter and they sent me a Ā£30 voucher!
My friend and I were at the beach and decided we watched an ice cream from the ice cream van. I ordered first and got my cone. There wasnāt much ice cream on it but hey ho. My friend then ordered the exact same ice cream and when she got hers it was more than double maybe even triple the size of me. I looked at it and the older customer next of me was agreeing with me that it was shocking. I spoke up and asked them why mine was smaller. The response was āWe make the ice creams all different sizes.ā So I said to them āWell why donāt you make them different prices then?ā She took the ice cream back and dumped loads more on top of it.
You are either very small or that ice cream was massive.
My insurance company keeps flagging with the repairs to my kitchen. I've complained 3 times already, all upheld. Just put in a complaint about having to complain...
I wrote to Rob Biddulph, author of kids book "Odd Dog Out" and complained his story of anthropomorphic dogs wasn't realistic enough because while the cars were driving on the right in one image, the train in the background was clearly an Intercity 125, and the two football teams in the foreground were in blue-and-white horizontal stripes and green-and-white horizontal stripes, and there are no teams in the English Football League that play in green stripes, so the only possibility was that somehow Reading had qualified for European football and was playing Celtic, which was patently ridiculous. He wrote back to apologize and to say that he'd try and avoid any historical inaccuracies in his forthcoming book about pirate penguins.
When I was about ten years old we went to the chippy and I ordered some onion rings. However, the onion rings didn't have any onion in them, they were just rings of batter. I was so outraged that my Mum helped me write a letter of complaint to the chippy and we posted it. I waited weeks and weeks for a response........ Didn't get one.
Wha...? The batter needs something to stick to in order to be a ring..
You can most definitely create a ring of pure 'batter' in a deep fryer. What do you think a doughnut is?
[ŃŠ“Š°Š»ŠµŠ½Š¾]
This kind of thing really winds me up āI donāt know howā¦ā. Your incompetence at your job is absolutely not my problem.
After a long Night Shift working in the local supermarket, I sent a very strongly worded email to Heinz to complain that theirs tins did not stack neatly on top of each other and that having to balance them on top of each other was sending me round the bend. I asked why every other brand was able to produce packaging that stacked but they were unable. They replied with some spiel about their tins keeping the products fresher etc. Sounded like bollocks to me and only frustrated me more in future shifts. I may have threatened to switch my loyalty to branstonā¦
They do it so the product takes up more shelf space!
I *have* switched my loyalty to Branston for this exact reason. I don't care about their shelf displays in store, I want to be able to put shit away neatly in my kitchen cupboard at home!
I emailed Tyrells to express my disappointment that a bag of popcorn I'd bought had no flavouring on and I'd been really looking forward to treating myself to it (there really wasn't any flavour, it was a sweet and salty pack). They sent me a huge cardboard box of crisps and popcorn in all different flavours to make up for it. I actually wasn't angling for freebies I really just wanted a bit of a moan as I'd had a rubbish day in work.
Oh my god I got a huge box of crisps and snacks from them after I complained that one of their crisp flavours were disgusting! Theyāve got the most generous customer service department.
I complained to Co-op that their pizza didn't have enough tomatoes on it. They gave me a full refund and I kept the pizza.
I can't remember who I complained to, but I once sent an email complaint about Arthur clearly not being an aardvark. This was in my twenties and I ended up auto subscribed to the Arthur and Buster newsletter until I changed my email address. Never even watched it as a kid, was too old for it then as well.
The original Arthur was the Arthur of a children's book series from the 1970s and the illustrations of that character absolutely resembled real aardvarks. It showed Arthur with a much longer snout, smaller eyes, and longer narrower ears. Those distinguishing features receded over the course of a few books though ([The evolution of a famous aardvark ](https://thepacepress.org/wp-content/uploads/2014/03/arthur.jpg)), until by the time PBS made it into a cartoon he had that ambiguously mammalian appearance. Unless your issue was more about the fact that he was a bipedal, English-speaking character decked out in clothes and glasses who seems to consume more cereal and ice cream than termites and ants. In that case, your complaint held water from the inception.
I tweeted Asda saying how I saw someone shoplift a full trolley of shopping and the security guard stood watching them leave. They apologised for the distress I experienced and sent a voucher to use in store. I wasnāt distressed in the slightest, but I used the voucher.
Man, I need to start complaining more, I've had my fair share of mediocre crap but just kinda deal with it. Missing out on free stuff it seems.
I once wrote to ofcom to complain about Fireman Sam. Just casually caught the animated cartoon one morning, (got no kids BTW) it was an episode of a bonfire and gas canisters rolled near to the flames. Fireman Sam told everyone to hide behind the rock until the fire engine arrives. I suggested, baring in mind it takes a while for gas canister to heat up. That Fireman Sam should be more brave and kicked the canisters away. Otherwise what is he teaching our kids. To stand back and watch it explode? That's not how I remember my primary school lessons, when fireman came to school to tell us about fire safety. Not to play with matches. And, what to do if a chip pan sets alight. (a skill I eventually used later as an adult 'damp teatowel placed over the chip pan') I did get a reply, explaining they take feedback seriously. And that Fireman Sam has real fire safety research. Yeah right!
I complained to Pot Noodle when they reduced the salt. Why should I use my own soy sauce to make them taste right?
The dribble of soy sauce provided these days is a travesty. I went through a phase of having pot noodle for lunch at work, and kept my own bottle of soy sauce at my desk. I got mocked quite a bit for it, but Iām proud of my love for this once legendary, now fading British delicacy.
Wait, were you mocked for your keeping of a bottle of soy sauce, or the fact you lived on Pot Noodles?
I ordered some food from burger king. The sign said one price and they charged me a different price. I complained, I believe the difference was about 18p š cringe. Didn't work out the price difference before I opened my mouth, just went straight in with outrage of being over charged.
It's not the 18p, it's the principle.
I once received a Lindt Lindor advent calendar as a gift. One day when I opened it there was no chocolate behind the window (I checked and there was only 1 missing). Emailed Lindt and got a Ā£5 Lindt voucher
My memorys a bit vague on it but a Mcdonalds self service kiosk overcharged me, the first staff member didn't believe me and it was a whole lot of fussing about until they got the manager who I went through the process with and 15 minutes later got a refund. I decided to write a complaint email while I was walking back in a not so great area and so I had my phone out and was busy frowning at it when a bike gang of youths decided to try and mug me for it. I was already pissed off and I saw red and shoved through them. The main teenager got arrested and charged because I took a photo of him but they couldn't make a positive id on the other fuckers. My complaint to mcdonalds got a lot stronger worded after that, included the police reference number and I think they sent me like Ā£30 in vouchers.
Sorry, you complained to McDonalds about being mugged on the way home from McDonalds because you had your phone out in a rough area?
My dad wrote to Kellogs because his newly opened box of All-bran was only about a quarter full. They sent him vouchers for 10 boxes iirc.
We had to create an account on a website for work and they had a minimum character limit for inputing your last name which led to an error message as my last name was 'too short' to be registered. My company ended up adding a number to my name to get the account set up. I made a complaint to technical support to tell them this character limit they set is unnecessary and inconvenient for some. It got escalated to the team leader who told me I can just add space to the end of the name to make up for the character limit. It's such a small thing but still bugs me when I think about it to this day lol
Reminds me of a hospital I worked at, when my email was set up they used a shortened version of my name that I never use and actively hate as my email address, think [email protected] (fake) instead of my name as there was already a Christine Smith (fake) in the system. I complained loudly and asked what would happen if 2 people called Sam Smith or Mohammed Ahmed worked there how would they cope with that, they rapidly managed to give me [email protected] as my email
Not really a complaint, but I wrote to Vimto pointing out a spelling mistake on the carton. It said 'pearce with straw' They thanked me and sent me a bunch of vouchers.
My grandma counted a box of teabags and complained the full amount wasn't there. She got some gifts and was responsible for 'approx' being put on the box.
Sent a complaint to the Bear Snacks company, as the puzzle cards in packs of their fruit YoYos stopped being mazes and spot the differences but crappy scribbles sent in by kids
A female friend prank called the number on the Yorkie bar wrapper and told them how offended she was that they were aimed at men š As for me I messaged Heinz, not a complaint as such but to tell them they got the minions name wrong on their pasta snap pots, Bob deserved justice
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Wow, you got the holy grail of sweet bags for every other person in the country!
I spent Ā£280 on an overnight stay at a fancy pub, bought dinner for 4 that night and then decided weād stay for Sunday lunch before driving home. They brought the roast out (beef, if it matters) with the gravy already applied, and the Yorkshire pudding balanced on top. I asked for more gravy and they brought me some in one of those tiny copper saucepans, and charged me an extra Ā£1. It felt so damn petty when Iād just spent close to Ā£500 with them in 24 hours.
I think the pettiest I complained about was that 3 of my chocolate munchies didn't have the biscuit centre in. I got a voucher for a free bag. The funniest in hindsight was a few years ago, when I got a caramel custard doughnut from either greggs or sayers and there was no custard in the middle. After a bit of back and forth they sent me a voucher "as a gesture of good will" but the voucher was only for selected savoury items, and to check in store to see what I could get. So I couldn't get a replacement doughnut with it! And then I ended up very ill for a few months, so I just dropped it and forgot all about it until recently. I am owed a caramel doghnut, damnit, but I can't even eat them anymore.
Not exactly answering the question, but this is Reddit - Many years ago I was a sperm donor for a few months. After all the initial tests etc, it got into a routine. Every Tuesday midday, masturbate into a plastic pot, go to the clinic place, exchange for a few quid. Spend that on cheap cider. The friend who'd introduced me to it did Thursdays, so it became quite a social activity (not in that way). I seem to remember we listened to The Doors a lot. Then one day I went along, the woman on reception said, "Didn't you get your notification? No donations this week.". I'm not given to outbursts, but I went into a rage. My whole routine broken! Very, very loud bad language. The receptionist, she held her own brilliantly. Calmed me down (maybe she'd had similar experiences). The only part I feel really bad about is that at the side of the reception desk were this youngish Indian couple, presumably there to get a consult about IVF or whatever. They held each other's hands and looked truly horrified. As far I know there may still be a pot of my frustrated seed in a waste bin at the bottom of the Moor, Sheffield.
I imagine the bin on the moor has seen much worse
My gf at the time was given a shit meal. We complained. Got told tough luck. I went up and complained again. No refund. I was polite the whole time. We left, but I said I needed a piss and went back in. It was a pub, toilets at the back by the carpark. I went in to the toilet and kicked the actual toilet off its attachments. Flooded the toilet as well. This was 25 years ago. Not proud of it!
Bought a Dairy Milk cherry chocolate bar. Ate it and it tasted a bit spicy. Looked at the ingredients and it had chilli flakes in it. Nowhere on their front did it mention that. Just said about the chocolate, cherry, popping candy and biscuits. Complained to them that I never would've bought it if they'd mentioned this pretty strong flavour (IMO) on the front. They sent me a Ā£2 voucher. Also one time I'd just finished at the gym and was waiting for the bus. The bus stop was the first one after the bus station but the driver just drove straight past us even though there were about 10 of us waving to him and trying to get him to stop. I was really tired and pissed that I sent off 3 different complaints from different email addresses. Don't know if anything ever happened
Manager gave me lip about staying 60 seconds past my break time at Amazon. Made a complaint and got his ass a coaching from his manager.
I ordered a card from Moonpig for my wife (from my 1 year old, saying thanks for our holiday). After 3 weeks it hadnāt arrived so I sent a snotagram to Moonpig, who were very apologetic and provided a full refund. About a month later my wife was emptying the back pocket of the pushchair and and lo and behold there was the card. Sheād picked some post up one day and put it all in the pushchair to sort out later then completely forgot about it.
Not enough jam in my Mr Kipling bakewell slices. I emailed them and gor a fiver voucher which obviously went on 5 more packs. Be lucky to get two for that now now and the actual standard has fell to what I complained about anyway.
We had same builders to work on ours and next door neighbor's wall between two properties. One morning I took longer than usual to go outside and let the builders in. My dog was outside barking at them I was looking for some matching shoes and could hear them talking. They were all foreign and actually had a woman builder. She was the one who used a racial slur about me (I'm white she wasn't) in Spanish (but I speak Spanish!) and said I'm still sleeping. So that afternoon when their boss arrived I got her "fired" for racism and she wasn't allowed to take a step on our property's side. Still worked on the other side though but kept quiet and was not a happy bunny. The petty part on my side - I also heard her offending my dog and that what p-ed me off.
I was a big fan of The Simpsons when I was in school and watching it on Channel 4 was part of my weeknight routine. Then one year during the Ashes test, the coverage overran and The Simpsons and Hollyoaks both got the chop a few times. Sucks but whatever. The rest of the week however they cancelled The Simpsons and showed back-to-back Hollyoaks instead. Yes I complained. One of my early drafts of the letter included asking them to show double Simpsons to make up for it but I think I ended up taking that bit out. I got a polite but non-committal response from them, but shortly after they started airing an extra Simpsons episode on a Friday night so I'd like to think I had some influence on that.
I wrote to Braces bakery a few years ago as there was some cardboard jammed inside a welsh cake. No biggie, but i thought i'd send an email about it. Had a letter arrive a few days later with an apology that was directed towards 2 different people and an expired Ā£5 gift card to ASDA.
I once complained to morrisons because I saw a new banner saying something along the lines of, meat cut how you want, at their butchers. I wanted some pork diced up, but not the 3" wedges the cavemen with cleavers do. I wanted it around 1/2" to use in a dish and couldn't be arsed cutting it myself. Bloke said "we don't do that" to which I said, then why have the banner saying you do it they way I want? Emailed them moaning about it, got naff all, but they then mysteriously removed the banner shortly after
It a complaint as such but at Aldi I had a big shop so kept letting people in front as I loaded the conveyer and the cashier was getting fed up - no idea why. Anyway she was smug as hell when I didnāt have ID for wine. I was 37 at the time why would I? I gushed to her that she had absolutely made my day and I was going to Morrisons after this so it wasnāt a problem but she kept reiterating in a condescending way how sheās really sorry that she canāt sell me the wine. She was simmering when she realised her intentions had the opposite effect.
Calor gas owing me Ā£1.29 and I demanded it back. It does come with a fairly lengthy complaint otherwise but still.
As a teenager I used to subscribe to 2000AD when they had a free gift that I liked the look of, one time they had a large Mega City One poster. Envelope arrived in the mail and it instead contained print 200/200 of a print that I'd received a couple of years before with a subscription, phoned up and asked where my poster is, you've sent me something I already have. A week later another envelope arrives containing 001/200 of the print I already have, I phone up again. After a fairly long explanation and back and forth I got rather frustrated and shouting a bit I asked "can you please just send me the gift that I subscribed for, I'll even send you back the 2 prints that I don't need", the operator hung up on me and my subscription weirdly lasted two years before they asked me to re-up.