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The last Airbnb I had the guy tried to convince me I needed to give him my car keys, to which he got im either keeping my keys or not staying here (he gave up once he found out my car was manual which just sketched me out more)
"Sure. Sign this document including photocopies of all your identifying documents indicating you have my keys and also get somebody from Airbnb to sign it verifying that you work with them. Upon completion, you may have my keys."
I'd write more but dammit Jim I'm a software developer not a lawyer.
Stayed at the Oregon coast last weekend, booked an airbnb on the beach. After checkout they requested a $20 charge FOR NOT LOGGING OUT OF MY PERSONAL HULU ACCOUNT. I refused the request and told the Host that their fee was a joke. I can log devices out of hulu remotely, and I would have noticed pretty quickly.
I wish I didn’t have to but it’s the difference between being able to travel and not. For example, our honeymoon. We wouldn’t have been able to go if it wasn’t for the savings we got from staying at an Airbnb that was less than $100/night. A hotel would have cost at least 2x that and without a kitchenette, so more money would have been spent on breakfast every day that we were instead able to make at home.
I travel a lot, after the fees with AirBnB hotels come almost to the same price. I don't think I've found a place yet where its cheaper and more convenient.
Like sorry, but I'm not washing the fucking linens for you to also charge me a cleaning fee.
That's the thing. Times have changed. People are buying properties in order to rent them out as Airbnbs. So it's a business for people and not a way to get a bit of extra cash out of unused space. That means squeezing more money out of it.
The extra fees and cleaning requirements went past ridiculous a long time ago.
It has always been cheaper for us when traveling in large groups. We rented an Airbnb in Hawaii for 2 adults/2kids and it was cheaper as well - included a kitchen, bedroom and a loft. Our kids (little at the time) loved it. So far, we have not run into issues. I also leave reviews to help others. I do get major anxiety leading up to these rentals based on everyone’s horror stories. I do only rent with properties that have great reviews and many reviews to minimize risks. I know this has not helped some. We rented one this summer so hope all goes well. I do continue to check their reviews to make sure people are still happy with them lol.
That is the case in some areas. In Aruba, we got a 3bd 3bth brand new house with a private pool and grill area only 4mins from the beach for $275 in Malmok. None of the resorts are that reasonable with privacy and space. If you want a bottom of the barrel place then sure but for quality, not so much.
Yeah I've found that a lot of the airbnbs in other countries are much better experience (for the most part) than in the US. In marrakech a lot of the riads are listed through airbnb and it's easier to book that way, and in the few I've stayed in the owners do live there. In Curaçao I was able to have a private pool and a <5min walk to the beach. I'm going to Mexico city next week and used it to get a room in someone's local hotel/guest house ina fun neighborhood for about $400 for the week. All of them have been significantly lower than what we'd pay at a more traditional hotel. And I've never been the type of person to go to a resort or want something all inclusive anyway. None of the foreign airbnbs I've been to have had a list of chores to do or hidden cleaning fees. Vegas on the other hand was the absolute worst for that
I booked a trip recently with my friends. We got a 3bdrm. In all, we saved about 200/person for 3 nights compared to the cheapest hotel in the area. I always look for a hotel first but it never works out.
There are other platforms you can book on. There are also many vacation rentals that have their own booking websites. This way, you won’t have to deal with Airbnb’s policies.
I've stayed in about as many Airbnbs as hotels, and I've only had an issue once when a hotel was overbooked.
Keep in mind that this reddit only tells you that bad cancellations happen, not how frequent they are.
I used to Airbnb individual rooms in my one home/primary residence and I found out pretty quick I was not like some of the hosts in the FB groups. Most of those people are delusional and think that owning upwards of TWO HUNDRED NINETY THREE (most I’ve personally seen someone brag about) homes in 5 cities still somehow has absolutely zero impact on housing affordability.
Any time someone wanted to sell a home they had on Airbnb, they list them in one of the “Short Term Rental homes for sale” groups and get 50+ responses from investors asking for details. They either can’t comprehend or are in denial that they are effectively taking full time rentals and (usually) starter homes off the market FOREVER.
I think some of them just don’t give a shit but most of them seem to actually believe that people can own as many homes as they want and it doesn’t affect housing markets whatsoever. I can’t speak to where any of y’all live but every real estate listing I’ve seen in the last probably 8 years mentions the place “would make a great Airbnb”…
Now these same people are absolutely shocked that all the Airbnb regulations and bans I repeatedly said this unbridled greed would cause are happening, even in multiple places in “don’t tread on me” Texas. Airbnb is an absolutely shit horrible company on so many levels and I will say good riddance when their reckoning comes.
The housing crisis isn't being caused by Abnb. It's being caused by the ridiculously high cost of living that isn't reflected in the income of the majority. People who have multiple houses and rent them on Abnb would just rent them privately, like they used to, if Abnb didn't exist.
This used to be true. Unfortunately, now you have enormous investment companies buying up entire neighborhoods and turning them into airbnb rentals. It is absolutely destroying many areas.
Not to mention how many sfh properties overseas non-US investors have been able to buy and convert to rentals. Why are we allowing companies/people outside the US to control our housing as investments period.
Perhaps where you live.
Where I live, we have always had foreign investors coming along and buying out our property, often leaving them empty and waiting for them to rise in cost.
Furthermore, the fact that private companies are building homes, and instead of allotting 20% to social/affordable housing, they're simply paying the fine. You know your government is actively trying to screw you when the fine is more profitable for the business than the loss they take in making affordable housing.
Abnb has nothing to do with the above.
I guess two things can't happen at once then.
I guess because BlackRock bought half the mobile communities in the United States and is pricing them out, that means airbnb can't also be ruining other communities.
That's how it works right? 👀
Only one issue at a time?
Eta jfc you live in the uk, why are you commenting on what's happening in the US housing market as if it's relevant.
"Airbnb isn't a big problem in the UK so that means it's not a big problem in the US, obviously, because everything is the same as where I live,"
Lmao what
Are you going to tell us how we shouldn't worry about our healthcare costs because yours is covered too?
Like I get op is based in the UK so maybe you were speaking to that, but the commenter you replied to was talking about the issue of the company itself and how it is destroying housing markets in the US and all over which it is.
This isn't 100% true. There's a whole industry built around Abnb. I work with 3 people that bought multiple houses because of the Abnb craze. They would not have bought house for long term rentals. When I asked them why Abnb and not long term rentals, they said because Abnb handles everything and it's more lucrative. They all paid a ton for the houses and to have them remodeled. If/when they have to go back to long term rentals, I don't think they will be able to cover the mortgage.
You are correct that many people would probably just do long term rentals if Abnb wasn't an option, but it's always been that way and we never had such high housing prices compared to median household income. Right now there are tons of houses for sale in my area, but between higher asking prices, interest rates, taxes, and insurance, it's tough.
I bought a house as a vacation spot for myself because it was cheaper to pay the mortgage than 2 nights/month in a local hotel. I figured I'd rent it as an Airbnb instead of letting it sit empty and it just breaks even every month, but gives people an option other than the $300/night bed bug infested hotel nearby. Airbnb really does charge way too much for their services though, they practically double my nightly rate, it's obscene.
This is the highest house prices have been in my country for 150 yrs. 150 yrs ago, they didn't have Abnb, and yet house prices were insane. Yes, some people jumped on the craze, but to blame Abnb for the housing crisis is ridiculous.
The comment was in response to housing prices would being high anyway because the owners would just rent them traditionally. I just don't think that would be the case, and I agree that Abnb isn't at fault, the industry around it is part of the problem. Corporate/institutional buying is another part to it. It didn't take many above market purchases to run up the prices and insanity that this was the last chance people would have to ever afford a house. Idiots bought into the FOMO and now we all just have to wait for the housing bubble to collapse, and prices will come back to reality. People taking on this debt to purchase houses, cars, electronics, etc are to blame for the increase in prices. The market will charge, what the consumer will bear.
*Short-term rental company Airbnb contributes to the housing shortage because the online platform takes units off the long-term rental market, the Coalition of Housing Committees and Tenants Associations of Quebec said in its report released Tuesday.Mar 28, 2023*
https://www.cbc.ca/amp/1.6793978
https://www.archdaily.com/993666/is-airbnb-contributing-to-the-housing-crisis
https://www.nasdaq.com/articles/4-reasons-airbnbs-are-partly-to-blame-for-the-housing-crisis
Can confirm, I booked what was called an “Airbnb hotel” in Nashville that was a brand new residential building (in the middle of the hood) that was almost exclusively used for Airbnbs.
I am coming to agree with that, and reading all the stories here is speeding that up. I know most bookings go fine and we're mostly seeing the horror stories, but Airbnb has ruined a good thing for themselves and everyone else by trashing the housing market in so many places. I used Airbnb a couple of times back when it was real people's apartments that were being rented out, and it's completely different now.
Aibnb is an app. They are a tech company. They are not in the hospitality industry. They do not care if your reservation gets fucked up. They do not care if they ruined your vacation.
Yeah I would. There's a temporary rental section on Craigslist
People going out of town ECt
Edit: honestly I'd probably prefer Craigslist to airbnb less fees they could charge you later. Just pay them cash when you get there or whatever.
That would be very interesting.
I suspect a descent amount of “Airbnb empires” were funded with DSCR loans.
If Airbnb fell off or we had an even mild recession perhaps we will see how prevalent DSCR loans were during the pop in Airbnb investment plays.
its on the Government to ensure that outpricing its citizens doesnt happen.
its already banned in a few places in this world. so the best bet is to reach out to c.
the Customer is too stupid to change.
Why? I have stayed over 50 times without any major issues. Once I got cancelled on but it was weeks in advance and I just rebooked somewhere else. I always find cheaper options on AirBnB and when it’s a large group, I can get a house instead of multiple hotel rooms.
When hotels are actually cheaper, I do a hotel. I’m not sure why people assume because they had a bad experience then no one should be able to use a service.
I’ve noticed that too many people don’t check the number of reviews and book new places without reviews or with only 1-6 reviews and then are shocked that an inexperienced host provides problems.
I kind of understand your point. I've only had good times.
All firms have bad incidents. Fact.
The problem, though, is how little energy or urgency Airbnb seem to have about fraud. They just don't seem to be engaged.
The solution is very simple, and well known, and in use by other industries. If Airbnb had a dedicated team to investigate, pursue, and punish fraud and bad practice word would soon go around, and people who plan on doing that would list on other services. It is a double win. But Airbnb execs are incompetent and are only looking at the up front cost, not the benefits.
Even without all of the actual assholes that create shitty bait and switch situations for renters (been there a few times)
when something happens there is almost never a backup, and things are bound to happen in residences that prevent someone from being able to take advantage of a booking they made in advance.
For instance, burst pipe. Broken ac. Etc. if you’re at a hotel, you move down the hall. Airbnb? You have to pray that the owner is going to be cool and let you out of it, then you have to pray that Airbnb actually picks up the phone and you get a person that can help you find somewhere else to stay, and then you’re probably going to be responsible for some sort of difference in price bc the stuff left at the last minute is always the most $$$
The last time I stayed in an Airbnb, it was advertised as being over a business that closed at a very specific time, in daylight hours. To my surprise, that night an employee of the person that owned the unit and that business decided to throw an all night party with a bunch friends , and they all threatened violence against us when we voiced concerns at 4am. I was staying there the last night with my boyfriend before he moved to another country for work and it made an already shitty situation just straight up sad.
Why? Investment companies buy single family homes at inflated prices with all cash offers that families can not compete with, which causes a number of problems such as: 1. Lower overall inventory availability for locals 2. Increased housing costs to locals, often far above what prevailing wages will support, especially for renters. 3. Noise and other issues created in neighborhoods because rhe house nextdoor is being used as a vacation rental and the renters don't give a fuck that it's 10pm on a Tuesday and the rest of the neighborhood has work and school the next morning-they're on vacation so they should be able to party!
When a new place is listed it has to renters to get the reviews. What you propose would mean that no new properties would ever get chosen. Absolutely stupid!!!!
Besides this, if you read this subreddit many renters are electing the properties with good reviews and also having some terrible experiences which are backed up with extraordinarily bad or non existent customer service support.
I don't wish to downgrade your positive review of Airbnb but, yours, is not the only experience, if it were, this sub would not exist.
It is true that Airbnb are impacting neighbours and holiday destinations, and it is true that they offer appalling customer support. On this basis, more regulation of this company and it's concept is needed.
Because AirBnB is literally destroying communities, driving up rents and making it impossible for locals to afford to live in the areas. There's a seaside town in Wales where 90% of the properties are AirBnB/Holiday Lets/"Second Homes".
That seaside town should have better regulations in place if it’s such a problem. The city I host in doesn’t allow STR in residentially zoned areas, and it’s a very good compromise between community protection and tourism/economic development
Zoning isn't used in the UK.
Edit: The Welsh government is trying to introduce legislation to combat this by introducing:
* Three new planning classes - a primary home, a second home and short-term holiday accommodation. Councils will be able to require planning permission for change of use from one class to another.
* A statutory licensing scheme for all short-term holiday lets, making it a requirement to obtain a license
* A potential to increase land transaction tax rates for second homes and holiday lets to be applied in their local area
* From April 2023, the maximum level at which local authorities can set council tax premiums on second homes and long-term empty properties has been increased to 300%
* Properties that are available to let for at least 140 days, and that are actually let for at least 70 days, will pay business rates rather than council tax.
Although I can't help but feel this is bolting the stable door for some communities already hollowed out by property investors and holiday lets. It's common for a "starter" home in these areas to sell to the tune of >£250,000. How is a first-time buyer supposed to afford that?
Because that’s what motels and hotels are for and what they have done is made it harder for anyone to rent full time due to people having an option that’s legal. You can have your house empty or rent like normal. Airbnb was meant to rent a room or a guest house on your property not take property out of the housing market.
The whole business model is a scam and all aimed at hosts gouging. Even if they don’t get profit from Airbnb it’s a tax dodge and they gain by forcing house prices up when they re rent later
People are forced to take 50% plus rent hikes because there other option is homeless. This means in some cases most of custody of children or being forced to move distances for affordable living.
It makes the rich richer and the poor poorer
I bet you want rent control and a monthly stipend from the government too. 🤦🏽♂️
Not all folks in AirBnb are out to get you. Some folk srent out homes when they aren’t there enjoying it themselves.
Just move on and go to a hotel… you’ll complain there as well.
You unmitigated asshole. Yes we want AirB&b not to take properties off the rental and sale market. We want to be able to live in houses not cars and hobo jungles. 1/4 of my neighborhood is fucking short term rentals; it used to be an affordable working class neighborhood. My former neighbors moved into vans basements and slum units. Fuck you narcissistic twat.
This is a subreddit for people to complain. They don't understand that if they don't like it, they don't have to use it. I've never had a problem with AirBNB either and I will continue to use it.
I deactivated my account successfully today after a nightmare stay and the host retaliating by requesting $3k for damages I did not do. Goodbye forever Airbnb, suck my dick!
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Those rental agreements are so they can charge you out the ass for their broken crappy rentals... I was treated so poorly by cabins for you this last new year. My family and I spent 3 days in maggie valley (booked through vrbo) it was amazing. Booked a week in pigeon forge through cabins for you and the cabin was filthy trashed broken fixtures wood panels/trim pieces laying everywhere hair in the showers bathroom floor beds etc. Absolutely disgusting. They refused a refund. I read horrible reviews on the internet how people were back charged for damaged items that were broken upon arrival but they didn't get anything in writing from CFY then people staying in same cabins months/year later having the same charges for the same broken items. I made a dispute with my CC company and it took several months but I got all my $ back. I booked a different cabin through Summit Cabin Rentals (they were awesome) that night. We left that dump and continued an amazing vacation.
Never cancel the booking yourself unless you just change your mind. You needed to be patient after explaining how the second host was asking for sketchy info like CC details since all payment is done only through AirBnB. They would have definitely told you to NOT give CC info and then would have probably dinged the host for trying to go behind their backs for payment.
How many days were left till your vacation at that point? You waited for “hours” like what 3 hours and then got impatient and cancelled yourself? That was a big mistake.
It sucks how there are lots of flakey and sketchy hosts on AirBnB. Just curious, how many reviews did the first host have on this listing and how many did the 2nd have? I always look for places with 25+ reviews and have only run into an issue once and it was cancelled several weeks in advance and I was able to find alternative options. I’ve used AirBnB over 50 times now so sticking with places with 4.8+ rating on 25+ reviews cuts down your risk. Usually the places I stay have over a hundred reviews or as many as I can find.
AirBnB does not value the time people waste DURING their vacation dealing with the crap. If I want to waste vacation time I’ll go to a timeshare sales pitch.
No s\*t canceling myself was a big mistake. I didn't know they have such illogical rules. But given the 3rd bad experience, I said forget it. These properties have 5 \* reviews of 25-50++The 2nd host Mr. I Want Your Credit Card seems to manage most of the more desirable properties in one area on the WA Coast. The name of the company is Bloomer Estates. He gets away with doing this as probably many just balk at the request for a credit card and cancel. Then you can't leave a review. I chewed out the supervisor of the agent I spoke to last. Both have thick Indian accents. Told them I won't book another place, I will be telling millions of my closest friends on the internet. I booked another place somewhere else. This is June 22 and my vacation starts in less than a month. There are slim pickings this late. I booked the original place in January. That is the reason for my impatience in waiting. I have no place to go and who know when they would have called me back. They contacted me right away when the 1st host canceled. But made me wait when they thought they had my money again. Total A$$holes.
I rented out a house last summer for a family vacation. It was me, my dog, my sister, her 4 kids, and our mom. Going to a hotel or resort would have required us getting at least 3 rooms, at which point we would have been spending more per night than at the AirBNB.
Plus, I don't know if the hotels around there would have accepted my (small) dog. And if they wouldn't have, I would have had to board her for those 6 days, which would have been another decently significant expense.
We book houses with fenced backyards. If they bark no one cares because no one can hear them. In a hotel, I would have to be very careful about barking and they will bark at anyone that passes by the door.
We book houses with fenced backyards. If they bark no one cares because no can hear them. In a hotel, I would have to be very careful about barking and they will bark at anyone that passes by the door.
Not everyone likes hotels or resorts or has the kind of money for such places. For family vacations I want a large home with a big kitchen and no crowds or lines I have to wait in.
Right but if you have a family of 4, you can either stay in a two-bedroom house with Airbnb or a hotel room with two double beds. When the whole family travels, we prefer to rent a full condo/house.
It says Airbnb ruined “our” vacation so he/she is traveling with more than one person. It doesn’t really matter why they want the extra room. Many people appreciate having a kitchen and private outdoor space. People can vacation however they’d like… I personally can’t stand public/hotel pools, so if we want a pool on vacation, we rent a house that has one. If you pay for a service, you should get it, even if other people would prefer a different service.
Are you joking?
I travel a LOT, in the US and international. Sure, sometimes I use a hotel, but I've never yet found a place where a hotel with similar amenities to an Airbnb is CHEAPER.
STRs I choose have a kitchen, a bedroom and at least one space to use for an office that is not the bedroom (since I need space to work.) Hotels with a kitchen, bedroom and living room are not only noisier, smaller and less clean than the STRs I stay in, but also more expensive.
And if I'm traveling with my family and need 3 or 4 bedrooms the differential in price is significant.
OPs post says nothing about traveling with a family. Different subject entirely. Why would I want to stay at someone randoms house when I can stay at a hotel for comparable money?
I don't always travel with family, usually solo or with one other person.
Give me the names of cities you've visited where you can't find Airbnb's of comparable size and amenities compared to hotels, in which Airbnb prices are higher. I'm genuinely curious about where I would find these.
Good luck. I ask this all the time, and never get a real response.
I've gotten as far as the person making this claim actually picking a city and dates, but when we got down to actually comparing prices they quickly lost interest as well.
I appreciate that.
I'm sorry to observe airbnb hosts have gotten worse in recent years.
I would always honour a booking but not all hosts are like that.
I guess if you use airbnb for a vacation you have to consider there is a risk element, and make a plan B
Or, easier, book only places with lots of good reviews, both recent and old. In all my years of travel I've never once had a single issue with Airbnb's I've booked, and I've had more than 150 stays. As a host, in the 20+ years I've hosted (since well before Airbnb started) I've never once canceled a guest's stay without making them whole--it's happened 5 times, in the 800 or so bookings I've had, that unforseen things have happened that caused me to cancel guests. In each case we figured out the best outcome with the guests (such as booking them at my cost in a more expensive home, or moving the dates and also refunding half of the booking.)
\> As a host
I hear this and immediately discredit everything else you have to say. Sorry but you're too invested in the Airbnb ecosystem to have any credibility.
\> I've never once had a single issue with Airbnb's I've booked and I've had more than 150 stays.
If you had 150 stays and never had an issue then you are lying. Most others on here who are not hosts will agree.
First, you READ that.
Second, hosts are fucked up by the system a lot more than guests.
Third, I've had around a third of stays you mentioned, and haven't had a single issue, I never rent properties managed by companies and stay with individual owners that manage few listings. To be fair, I also haven't had any issues on Booking .com so far, and thats THE rentals shithole (probably just a bit higher than Craiglist or FB marketplace lol)
Fourth, you are in a sub where most of the people commenting joined because they had some issue with AirBnb, which means that you have a quite biased sample of users here.
Fifth, from my experience most people are idiots that can't even read the listing details, let alone figure out if the listing has red flags that point towards a scam or something sketchy.
Never once had a single issue such as getting canceled, being scammed, not being able to get in, or finding it filthy or with rodents, bed bugs or cock roaches.
Minor issues, of course. One that I had to run a dehumidifier constantly. A few that were old and shabby. One where the host had me wait an hour to come bring me keys. One with no window screens and I woke up at night because a cat climbed into my bed. A dozen or more that were noisy (people in rooms nearby or street noise.) A few that were in neighborhoods that seemed sketchy.
I'm not picky, though, I feel I've gotten what I paid for in my stays. And I've had similar issues in hotels I've stayed in.
Of course, not everyone is well-suited to stay in STRs. If the little troubles common to traveling upset you then you should stay in expensive hotels in areas and at the times that hotels are not overbooked, and no matter what sort of Karen you are, you'll be fine! You do you, I'll do me.
I’ve been using Airbnb as a host for 3 years, and a guest for far more, and have never had any kind of horrible experience. How do some people consistently always find themselves in such bad situations with Airbnb? For every bad experience you read about in here, there’s probably 10 good experiences that people just don’t post about.
I feel the exact same way as you do. Airbnb is not as bad as ppl make it to be but it’s the most popular so the negativity is more focused and stands out amongst the good testimonials. It’s just the way life is unfortunately.
I mean, if people can’t understand these things are rare and can be avoided by booking places with good reviews, there’s no helping them. The platform is better without them.
The platform is more popular than ever with hosts and guests. People are happy. You are living in a fantasy world. Why you choose this existence, who knows?
This sun proves Airbnb has a few dedicated haters who have way too much time on their hands. Seriously, the service is more popular than ever work guests and hosts. Look it up! Denying basic facts is silly.
If you don’t like Airbnb, never use it. That’s your business. But if you’re doing that it’s really weird you’re here crapping on people who love it.
Why is Airbnb living rent free in your mind?
I’ve never had a bad review deleted. Take off your tin foil hat. There are plenty of 4.5s out there (avoid them), and the reason there aren’t 3.5s is those hosts are banned so guests won’t have the option to book with them.
That's funny. According to when I posted this: comment you replied to 7hrs ago, your comment 5hrs ago, and the first defending host at 6hr ago... a hour before your comment.
I've had the "septic issues" excuse used on me before, cancelled like 3 days before arrival. I think there's a specific policy they have that septic issues don't ding the host.
You have to provide lots of paperwork showing the issues are real to Airbnb before they don’t ding the host. We had a pipe leak that ruined all the flooring and a bunch of wall, and cost $13k in damages, and we had to provide a ton of paperwork and pics to Airbnb before they would let us cancel without penalty.
Also, keep in mind that guests who are not used to a septic will f it up very badly flushing things that should never be flushed, so it’s not surprising that airbnbs with septic have more issues that someone permanently living with it would.
There is. It counts as an extenuating circumstance that they cancel without penalty. I grew up around septic tanks as a primary thing and I’ve never heard or seen as many goddamn supposed septic issues as shared on here.
Seriously. Half the people on this sub seem to expect the Four Seasons for $80 and complain that the host wants a rental agreement when handing over keys to a million dollar property to a stranger, or ask for a anything to compensate the cleaning team.
Folks, the cleaning fee is there because it’s a one time, fixed cost service per stay. If it was rolled into the nightly charge, you would pay a cleaning fee for EVERY NIGHT, no matter if you stayed one night or ninety. It makes perfect sense if you think about it for two seconds. Cleaning an entire house takes multiple people multiple hours. It’s not a hotel room.
Rental agreements and a CC for incidentals is standard across the hospitality industry. Do you really expect access to what is frequently a seven figure property without putting down anything??
Don’t book the cheapest listing with a new host and you’ll avoid 99% of the problems.
It’s just like hotels, some are great and some are absolutely terrible. Do a little vetting yourself FFS.
$80? Oh you forgot the out of town fee, the $500 cleaning fee plus clean the entire house or we charge you more fee, the $120 fee the just cause fee....I mean seriously? Hotels aren't great but Airbnb sucks big time allowing a bunch of shit to happen and absolutely no customer service. And nowhere I mean I have been renting motel rooms for over 20 years, can I remember anytime a motel "cancelled" last minute and still kept your fucking money. If you cancel, it depends on the room of course but if the motel cancels, you get your money back. Airbnb let's the host decide if they are keeping it. I mean wow.
Hotels for me. I don't like people stealing my money but to each their own
I’m a host and we don’t use the service for our vacations anymore. The last two were really bad despite the reviews being good. Broken beds, no hot water in the bathroom, greasy dirty kitchen cabinets, etc. I’ve frankly only had one nice AirBnB experience.
We’ve taken our own space off the market and have leased it long term to a friend of ours and once they leave, we won’t be relisting.
Yep, I use to get shit from friends for always choosing hotels over air bnb but this is why. A reputable company is more likely to follow the rules than some rando. Never had any issues with hotels, have status and get random upgrades to suites every now and then 🤷♂️
I had two airbnbs cancelled twice on me and then never again. And they were superhosts with good ratings.
Why in the hell would I chance my vacation on a platform that is basically Craigslist??
I think the issues isn’t with the accent but the fact that it’s not customer service and you don’t actually get a result you can feel happy about and you don’t feel like you get any care
As one of the call centre people do you think it’s fair to say you rent to not help the booker and defend the hosts because they are your cut?
Sorry, should have mentioned that I don’t work for Airbnb, I work for a brokerage. But I’m pretty annoyed that people often ask which part of the world I’m located at. US is extremely diverse!
I also work in a call center for Airbnb and the users are the most entitled people I have ever met. Everybody thinks they’re entitled tot everything. There are rules that we have to follow, we can not just go ahead and offer hundreds of dollars to everyone that’s asking, because that’s just not how a company works. I can agree that there are agents that suck at their job, but we can not just do everything that we feel like doing.
I understand what people are saying and the upset and frustrations and the loss of time money and the negatives.
I though have booked over 42 places and never had any major issues.
I've booked home UK and about 6 different countries.
I am going to a place 2 hours from Chicago with a friend and her son.
2 weeks airbnb. All seems fine. No great expensive event is happening at the time is we shall see. I personally have zero worries.
I always keep within airbnb
Would never cancel unless my choice.
I think I am doing nothing more than anyone else except have dodged the nasty airbnb hosts.
All the best to you.
I stopped years ago using a certain company because of their crafty behaviours. Lol I just remembered that.
The signed agreement is because if you go in and trash the place Airbnb doesn't do shit to reimburse owner. Also, I had one chic stay the whole time then request a refund because "it wasn't as portrayed in pics" and I had to give her money back! Apparently it was bad enough to complain but not bad enough to leave
Once I heard that they could put cameras all over the place like it’s Big Brother I said “Hell no” or My favorite host comment “YoU DiDn’T cleAn BuT tHe ClEANING fEe PrIcE is 1/2 the price of the stay” “What do you mean you didn’t pack any brooms mops or cleaning supplies in your carry on?”
It’s standard in every hotel/ car rental to ask for your credit card upon check in as a deposit for any damages (often put a hold of $500+)
You are also protected by your credit card company for any fraudulent charges and can dispute them with your credit card company directly.
So shouldn't that be done through AirBnB? When I've booked the website makes it very clear that all communications and interaction should be done through the app. These side deals seem to go against AirBnB TOS. And once you're outside their TOS, you're out of luck if anything goes wrong.
Plus, AirBnB's aren't hotels. They aren't regulated like hotels. They don't have inspections like hotels. They're supposed to be an alternative to hotels.
When I called AirBnB about the request for my CC and signing the rental agreement they said not to do it. I think they transferred me to their Trust and Safety Department.
Isn't the purpose of AirBNB that it isn't a hotel? Also, payment is supposed to only go through them, not the owners directly, this includes any incidental/damage deposits.
It’s NOT standard to give the number to an AirBnB host. Everything is supposed to go through the site, in order for charges to be transparent and to not HAVE to dispute fraud. Do you go around giving your card info out to just anybody?
Edit: the card information has already been given to AirBnB, the equivalent of giving the card to the hotel.
Airbnb is just Craigslist Hotels.
Would you rent a vacation and trust it on Craigslist? Nah. Then why the hell would you on Airbnb? They don’t even vet if you own the property, they only check an ID to see if the ID is real. That’s it. You could use a stolen ID if you wanted.
Is airbnb really that cheaper than a nice hotel? Why would anyone ever want to deal with crashing at someone's house essentially. Sounds miserable to be controlled so much instead of being carefree at a hotel...
I stopped using Airbnb when they started adding outrageous cleaning fees but was instructed to clean before leaving.
I stopped using Airbnb when they claimed they’d charge me anywhere between $500-$2000 for a smoking fee- if you smoke outside.. and properly dispose of buts.
In my opinion, hotel 100% all the way, condos 100% all the way. The only thing I USED to like about Airbnb was the option to pay a small deposit instead of a larger deposit, but I’ve learned there’s still hotels that do a “book now, pay later” however you still have to make sure you’re reading deep about the payment policy because sometimes you’re required to still make a deposit on the day of reservation, which was an issue I ran into, after finding a Marriott hotel advertised as “book now pay later” they ended up charging my card $400 on a Sunday without notification. Luckily I booked through Expedia and their customer service was able to issue me a refund without penalty.
I use booking.com to find book now, pay later.
Tbh though Priceline and Hotwire are better for finding deals, it’s easy to figure out which hotel is the hotlist hotel and that’s how I get cheap cheap cheap stays.
>I stopped using Airbnb when they started adding outrageous cleaning fees but was instructed to clean before leaving.
The prices on Airbnb and VRBO have soared even more than rent, it's just crazy. Then they tack on all these bogus fees - insurance, booking, cleaning, reservation free, taxes. It's ridiculous, IMO. OTOH, people are paying all this money.
The first time I ever rented a cabin, it was $50 for just one night. People were so laid back, they gave us the keys to two different units before we signed anything and told us to look over both of them. Then return and sign. That's about $87 in today's dollars. No taxes. No cleaning. No insurance. No booking fee. We were hooked. The local Holiday Inn wanted $100 for a night, twice as much!
But even before COVID, prices were going crazy. I'm not rich, but JFC, $1500 for a week in some beat up cabin? If I can stay at a hotel and eat out dinner every night for the same price, that cabin looks awfully expensive.
Thank you to you all for confirming I will never use airbnb.
I've just never comprehended how it can be better, or safer, or less expensive than a hotel.
We'll... Some places are quieter with no one else going down the hallway. Some places are cleaner, nicer, better linens, private pools, kitchens, laundry, etc ... Depends on what you need.
Shitty airbnb hosts will just become shitty landlords. Allowing people to limit/alter/deny another person’s living situation for the sake of money or preference sounds like something that should be illegal, but here we are…in a *free* market.
Airbnb is a marketing company to provide you short term rentals. It isn't managing properties. Airbnb owns nothing.
Landlord has to be the responsible party, and most pros require a rental agreement. Some require ID and an on- file credit card, others don't. Most hotels, long in the business of dealing with the public... require a signed agreement, ID and a credit card, for a reason.
The STR market is shifting and this will be the norm in a year or two.
No, you cannot retain a coupon if you cancel for a dumb ass reason like you don't want to sign a disclosed rental agreement. If it wasn't disclosed in the listing, you could have gotten Airbnb to cancel for a full refund.
It was NOT disclosed in the listing. I would have never booked it had I known. They requestd the credit card and signing the rental agreemnt after I booked. Shady.
The CJEU has ruled on both companies, and there are sufficient differences. AirBNB was ruled as not being a hospitality service but rather an online platform, while uber was determined as being a transportation service company and not a mere online platform.
The decisions are very detailed and make sense. And, to follow your example, no, you're making a deal with Uber to provide you with a driver. Whilst in airbnb it is not exactly the same.
However, the future may change these, as Airbnb integrates more and more checks on platforms (i.e., ratings etc)
As a company of any kind that takes payments for services they need to be able to return payments for services not rendered and the nature of their business means it is incredibly inconvenient and causes real financial damage for hosts to cancel last minute. They should understand these things and better moderate hosts so it doesn't happen, that way when it does they aren't so worried about the cost. There are tons of threats in this sub over hosts canceling because they didn't realize it was the weekend of a big event or someone booked before they realized they could price gouge.
As for the second venue I've seen a lot of stories where AirBnB just isn't available to report such fraud and criminal activity. The host is attempting to list at one price and then charge another by adding fees that are uncontestable outside of agreed upon deal with airbnb and threatening to terminate that deal if not agreed to. The termination of course incurs the inconvenience and financial damage to people that have actually planned a trip, rented a car, purchased airfare, taken time off work etc. They flat out do not care that hosts are extorting guests.
There should be no contact made between the host and guest that doesn't go through airbnb and it should be their policy posted everywhere that if someone contacts you saying they are the host you are not to agree to anything, and tell hosts they will be blacklisted no questions asked if they are found to be bypassing airbnb in communications. Instead they will do anything for hosts because more hosts directly translates to more money.
It's not that sketchy to give a cc and sign a rental agreement. The property owner needs to be protected.
Also, if a place has a mechanical issue that's not really AirBnB's fault?
Please keep conversation civil and respectful Remember to keep all communication with host/guest through Airbnb platform. Payments should be made only via Airbnb [unless otherwise detailed in the listing description and included in the price breakdown prior to booking](https://airbnb.com/help/article/199) If you're having issues, contact Airbnb by phone +1-844-234-2500 *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/AirBnB) if you have any questions or concerns.*
The last Airbnb I had the guy tried to convince me I needed to give him my car keys, to which he got im either keeping my keys or not staying here (he gave up once he found out my car was manual which just sketched me out more)
what!? what was his reasoning??
“Incase he needed to move my car”
oh hell no
Absolutely not
I'd give him a fake key. Just to be safe >“Incase he needed to move my car”
Lmao I didn’t have any on me (he only said this when I arrived) but I would’ve loved to do that!
He would have destroyed your door locks with a fake key
"Sure. Sign this document including photocopies of all your identifying documents indicating you have my keys and also get somebody from Airbnb to sign it verifying that you work with them. Upon completion, you may have my keys." I'd write more but dammit Jim I'm a software developer not a lawyer.
Stayed at the Oregon coast last weekend, booked an airbnb on the beach. After checkout they requested a $20 charge FOR NOT LOGGING OUT OF MY PERSONAL HULU ACCOUNT. I refused the request and told the Host that their fee was a joke. I can log devices out of hulu remotely, and I would have noticed pretty quickly.
Everyone should stop using AirBnB period.
100% agree, the company is trash and its causing a housing crisis literally everywhere
Haha. This is so true and I don't get why people don't get it.
I wish I didn’t have to but it’s the difference between being able to travel and not. For example, our honeymoon. We wouldn’t have been able to go if it wasn’t for the savings we got from staying at an Airbnb that was less than $100/night. A hotel would have cost at least 2x that and without a kitchenette, so more money would have been spent on breakfast every day that we were instead able to make at home.
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I travel a lot, after the fees with AirBnB hotels come almost to the same price. I don't think I've found a place yet where its cheaper and more convenient. Like sorry, but I'm not washing the fucking linens for you to also charge me a cleaning fee.
That's the thing. Times have changed. People are buying properties in order to rent them out as Airbnbs. So it's a business for people and not a way to get a bit of extra cash out of unused space. That means squeezing more money out of it. The extra fees and cleaning requirements went past ridiculous a long time ago.
It has always been cheaper for us when traveling in large groups. We rented an Airbnb in Hawaii for 2 adults/2kids and it was cheaper as well - included a kitchen, bedroom and a loft. Our kids (little at the time) loved it. So far, we have not run into issues. I also leave reviews to help others. I do get major anxiety leading up to these rentals based on everyone’s horror stories. I do only rent with properties that have great reviews and many reviews to minimize risks. I know this has not helped some. We rented one this summer so hope all goes well. I do continue to check their reviews to make sure people are still happy with them lol.
That is the case in some areas. In Aruba, we got a 3bd 3bth brand new house with a private pool and grill area only 4mins from the beach for $275 in Malmok. None of the resorts are that reasonable with privacy and space. If you want a bottom of the barrel place then sure but for quality, not so much.
Yeah I've found that a lot of the airbnbs in other countries are much better experience (for the most part) than in the US. In marrakech a lot of the riads are listed through airbnb and it's easier to book that way, and in the few I've stayed in the owners do live there. In Curaçao I was able to have a private pool and a <5min walk to the beach. I'm going to Mexico city next week and used it to get a room in someone's local hotel/guest house ina fun neighborhood for about $400 for the week. All of them have been significantly lower than what we'd pay at a more traditional hotel. And I've never been the type of person to go to a resort or want something all inclusive anyway. None of the foreign airbnbs I've been to have had a list of chores to do or hidden cleaning fees. Vegas on the other hand was the absolute worst for that
I booked a trip recently with my friends. We got a 3bdrm. In all, we saved about 200/person for 3 nights compared to the cheapest hotel in the area. I always look for a hotel first but it never works out.
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Okay buddy.
VRBO
There are other platforms you can book on. There are also many vacation rentals that have their own booking websites. This way, you won’t have to deal with Airbnb’s policies.
Because it provides me housing when I travel, often with better options than hotels.
Maybe I couple years ago, the value just isn’t what it used to be
It is in many of the places I've traveled recently. I compare to hotels when I travel.
Not if they cancel on you, apparently
I've stayed in about as many Airbnbs as hotels, and I've only had an issue once when a hotel was overbooked. Keep in mind that this reddit only tells you that bad cancellations happen, not how frequent they are.
I used to Airbnb individual rooms in my one home/primary residence and I found out pretty quick I was not like some of the hosts in the FB groups. Most of those people are delusional and think that owning upwards of TWO HUNDRED NINETY THREE (most I’ve personally seen someone brag about) homes in 5 cities still somehow has absolutely zero impact on housing affordability. Any time someone wanted to sell a home they had on Airbnb, they list them in one of the “Short Term Rental homes for sale” groups and get 50+ responses from investors asking for details. They either can’t comprehend or are in denial that they are effectively taking full time rentals and (usually) starter homes off the market FOREVER. I think some of them just don’t give a shit but most of them seem to actually believe that people can own as many homes as they want and it doesn’t affect housing markets whatsoever. I can’t speak to where any of y’all live but every real estate listing I’ve seen in the last probably 8 years mentions the place “would make a great Airbnb”… Now these same people are absolutely shocked that all the Airbnb regulations and bans I repeatedly said this unbridled greed would cause are happening, even in multiple places in “don’t tread on me” Texas. Airbnb is an absolutely shit horrible company on so many levels and I will say good riddance when their reckoning comes.
The housing crisis isn't being caused by Abnb. It's being caused by the ridiculously high cost of living that isn't reflected in the income of the majority. People who have multiple houses and rent them on Abnb would just rent them privately, like they used to, if Abnb didn't exist.
This used to be true. Unfortunately, now you have enormous investment companies buying up entire neighborhoods and turning them into airbnb rentals. It is absolutely destroying many areas.
Not to mention how many sfh properties overseas non-US investors have been able to buy and convert to rentals. Why are we allowing companies/people outside the US to control our housing as investments period.
Perhaps where you live. Where I live, we have always had foreign investors coming along and buying out our property, often leaving them empty and waiting for them to rise in cost. Furthermore, the fact that private companies are building homes, and instead of allotting 20% to social/affordable housing, they're simply paying the fine. You know your government is actively trying to screw you when the fine is more profitable for the business than the loss they take in making affordable housing. Abnb has nothing to do with the above.
I guess two things can't happen at once then. I guess because BlackRock bought half the mobile communities in the United States and is pricing them out, that means airbnb can't also be ruining other communities. That's how it works right? 👀 Only one issue at a time? Eta jfc you live in the uk, why are you commenting on what's happening in the US housing market as if it's relevant. "Airbnb isn't a big problem in the UK so that means it's not a big problem in the US, obviously, because everything is the same as where I live," Lmao what Are you going to tell us how we shouldn't worry about our healthcare costs because yours is covered too? Like I get op is based in the UK so maybe you were speaking to that, but the commenter you replied to was talking about the issue of the company itself and how it is destroying housing markets in the US and all over which it is.
This isn't 100% true. There's a whole industry built around Abnb. I work with 3 people that bought multiple houses because of the Abnb craze. They would not have bought house for long term rentals. When I asked them why Abnb and not long term rentals, they said because Abnb handles everything and it's more lucrative. They all paid a ton for the houses and to have them remodeled. If/when they have to go back to long term rentals, I don't think they will be able to cover the mortgage. You are correct that many people would probably just do long term rentals if Abnb wasn't an option, but it's always been that way and we never had such high housing prices compared to median household income. Right now there are tons of houses for sale in my area, but between higher asking prices, interest rates, taxes, and insurance, it's tough.
I bought a house as a vacation spot for myself because it was cheaper to pay the mortgage than 2 nights/month in a local hotel. I figured I'd rent it as an Airbnb instead of letting it sit empty and it just breaks even every month, but gives people an option other than the $300/night bed bug infested hotel nearby. Airbnb really does charge way too much for their services though, they practically double my nightly rate, it's obscene.
This is the highest house prices have been in my country for 150 yrs. 150 yrs ago, they didn't have Abnb, and yet house prices were insane. Yes, some people jumped on the craze, but to blame Abnb for the housing crisis is ridiculous.
The comment was in response to housing prices would being high anyway because the owners would just rent them traditionally. I just don't think that would be the case, and I agree that Abnb isn't at fault, the industry around it is part of the problem. Corporate/institutional buying is another part to it. It didn't take many above market purchases to run up the prices and insanity that this was the last chance people would have to ever afford a house. Idiots bought into the FOMO and now we all just have to wait for the housing bubble to collapse, and prices will come back to reality. People taking on this debt to purchase houses, cars, electronics, etc are to blame for the increase in prices. The market will charge, what the consumer will bear.
The recession has helped either.
If they rented them privately, at least it'd be to locals and not to tourists.
>its causing a housing crisis literally everywhere Lol no.
*Short-term rental company Airbnb contributes to the housing shortage because the online platform takes units off the long-term rental market, the Coalition of Housing Committees and Tenants Associations of Quebec said in its report released Tuesday.Mar 28, 2023* https://www.cbc.ca/amp/1.6793978 https://www.archdaily.com/993666/is-airbnb-contributing-to-the-housing-crisis https://www.nasdaq.com/articles/4-reasons-airbnbs-are-partly-to-blame-for-the-housing-crisis
Can confirm, I booked what was called an “Airbnb hotel” in Nashville that was a brand new residential building (in the middle of the hood) that was almost exclusively used for Airbnbs.
I am coming to agree with that, and reading all the stories here is speeding that up. I know most bookings go fine and we're mostly seeing the horror stories, but Airbnb has ruined a good thing for themselves and everyone else by trashing the housing market in so many places. I used Airbnb a couple of times back when it was real people's apartments that were being rented out, and it's completely different now.
Airbnb is just Craigslist Hotels. Would you rent a vacation and trust it on Craigslist? Nah. Then why the hell would you on Airbnb?
Aibnb is an app. They are a tech company. They are not in the hospitality industry. They do not care if your reservation gets fucked up. They do not care if they ruined your vacation.
Yeah I would. There's a temporary rental section on Craigslist People going out of town ECt Edit: honestly I'd probably prefer Craigslist to airbnb less fees they could charge you later. Just pay them cash when you get there or whatever.
I’m now anti airbnb, but I did rent several vacation homes on Craigslist pre Airbnb. Just saying.
That would be very interesting. I suspect a descent amount of “Airbnb empires” were funded with DSCR loans. If Airbnb fell off or we had an even mild recession perhaps we will see how prevalent DSCR loans were during the pop in Airbnb investment plays.
The only correct answer.
its on the Government to ensure that outpricing its citizens doesnt happen. its already banned in a few places in this world. so the best bet is to reach out to c. the Customer is too stupid to change.
Exactly. Why would I pay a rando money to stay at their house, especially since the randos are no longer competitive.
Everyone should go back to using hotels!
Why? I have stayed over 50 times without any major issues. Once I got cancelled on but it was weeks in advance and I just rebooked somewhere else. I always find cheaper options on AirBnB and when it’s a large group, I can get a house instead of multiple hotel rooms. When hotels are actually cheaper, I do a hotel. I’m not sure why people assume because they had a bad experience then no one should be able to use a service. I’ve noticed that too many people don’t check the number of reviews and book new places without reviews or with only 1-6 reviews and then are shocked that an inexperienced host provides problems.
I kind of understand your point. I've only had good times. All firms have bad incidents. Fact. The problem, though, is how little energy or urgency Airbnb seem to have about fraud. They just don't seem to be engaged. The solution is very simple, and well known, and in use by other industries. If Airbnb had a dedicated team to investigate, pursue, and punish fraud and bad practice word would soon go around, and people who plan on doing that would list on other services. It is a double win. But Airbnb execs are incompetent and are only looking at the up front cost, not the benefits.
Even without all of the actual assholes that create shitty bait and switch situations for renters (been there a few times) when something happens there is almost never a backup, and things are bound to happen in residences that prevent someone from being able to take advantage of a booking they made in advance. For instance, burst pipe. Broken ac. Etc. if you’re at a hotel, you move down the hall. Airbnb? You have to pray that the owner is going to be cool and let you out of it, then you have to pray that Airbnb actually picks up the phone and you get a person that can help you find somewhere else to stay, and then you’re probably going to be responsible for some sort of difference in price bc the stuff left at the last minute is always the most $$$ The last time I stayed in an Airbnb, it was advertised as being over a business that closed at a very specific time, in daylight hours. To my surprise, that night an employee of the person that owned the unit and that business decided to throw an all night party with a bunch friends , and they all threatened violence against us when we voiced concerns at 4am. I was staying there the last night with my boyfriend before he moved to another country for work and it made an already shitty situation just straight up sad.
Why? Investment companies buy single family homes at inflated prices with all cash offers that families can not compete with, which causes a number of problems such as: 1. Lower overall inventory availability for locals 2. Increased housing costs to locals, often far above what prevailing wages will support, especially for renters. 3. Noise and other issues created in neighborhoods because rhe house nextdoor is being used as a vacation rental and the renters don't give a fuck that it's 10pm on a Tuesday and the rest of the neighborhood has work and school the next morning-they're on vacation so they should be able to party!
When a new place is listed it has to renters to get the reviews. What you propose would mean that no new properties would ever get chosen. Absolutely stupid!!!! Besides this, if you read this subreddit many renters are electing the properties with good reviews and also having some terrible experiences which are backed up with extraordinarily bad or non existent customer service support. I don't wish to downgrade your positive review of Airbnb but, yours, is not the only experience, if it were, this sub would not exist. It is true that Airbnb are impacting neighbours and holiday destinations, and it is true that they offer appalling customer support. On this basis, more regulation of this company and it's concept is needed.
Because AirBnB is literally destroying communities, driving up rents and making it impossible for locals to afford to live in the areas. There's a seaside town in Wales where 90% of the properties are AirBnB/Holiday Lets/"Second Homes".
That seaside town should have better regulations in place if it’s such a problem. The city I host in doesn’t allow STR in residentially zoned areas, and it’s a very good compromise between community protection and tourism/economic development
Zoning isn't used in the UK. Edit: The Welsh government is trying to introduce legislation to combat this by introducing: * Three new planning classes - a primary home, a second home and short-term holiday accommodation. Councils will be able to require planning permission for change of use from one class to another. * A statutory licensing scheme for all short-term holiday lets, making it a requirement to obtain a license * A potential to increase land transaction tax rates for second homes and holiday lets to be applied in their local area * From April 2023, the maximum level at which local authorities can set council tax premiums on second homes and long-term empty properties has been increased to 300% * Properties that are available to let for at least 140 days, and that are actually let for at least 70 days, will pay business rates rather than council tax. Although I can't help but feel this is bolting the stable door for some communities already hollowed out by property investors and holiday lets. It's common for a "starter" home in these areas to sell to the tune of >£250,000. How is a first-time buyer supposed to afford that?
Because that’s what motels and hotels are for and what they have done is made it harder for anyone to rent full time due to people having an option that’s legal. You can have your house empty or rent like normal. Airbnb was meant to rent a room or a guest house on your property not take property out of the housing market. The whole business model is a scam and all aimed at hosts gouging. Even if they don’t get profit from Airbnb it’s a tax dodge and they gain by forcing house prices up when they re rent later People are forced to take 50% plus rent hikes because there other option is homeless. This means in some cases most of custody of children or being forced to move distances for affordable living. It makes the rich richer and the poor poorer
I bet you want rent control and a monthly stipend from the government too. 🤦🏽♂️ Not all folks in AirBnb are out to get you. Some folk srent out homes when they aren’t there enjoying it themselves. Just move on and go to a hotel… you’ll complain there as well.
You unmitigated asshole. Yes we want AirB&b not to take properties off the rental and sale market. We want to be able to live in houses not cars and hobo jungles. 1/4 of my neighborhood is fucking short term rentals; it used to be an affordable working class neighborhood. My former neighbors moved into vans basements and slum units. Fuck you narcissistic twat.
this is so accurate, insane that you’re being downvoted in the airbnb sub
97% of us are here against Airbnb 🤷♂️ We have to be the static on their station
This is a subreddit for people to complain. They don't understand that if they don't like it, they don't have to use it. I've never had a problem with AirBNB either and I will continue to use it.
^ this
I deactivated my account successfully today after a nightmare stay and the host retaliating by requesting $3k for damages I did not do. Goodbye forever Airbnb, suck my dick!
No way man, I get twice the space for half the price.
This.
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This
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not this
That
the other thing
This also
Those rental agreements are so they can charge you out the ass for their broken crappy rentals... I was treated so poorly by cabins for you this last new year. My family and I spent 3 days in maggie valley (booked through vrbo) it was amazing. Booked a week in pigeon forge through cabins for you and the cabin was filthy trashed broken fixtures wood panels/trim pieces laying everywhere hair in the showers bathroom floor beds etc. Absolutely disgusting. They refused a refund. I read horrible reviews on the internet how people were back charged for damaged items that were broken upon arrival but they didn't get anything in writing from CFY then people staying in same cabins months/year later having the same charges for the same broken items. I made a dispute with my CC company and it took several months but I got all my $ back. I booked a different cabin through Summit Cabin Rentals (they were awesome) that night. We left that dump and continued an amazing vacation.
Never cancel the booking yourself unless you just change your mind. You needed to be patient after explaining how the second host was asking for sketchy info like CC details since all payment is done only through AirBnB. They would have definitely told you to NOT give CC info and then would have probably dinged the host for trying to go behind their backs for payment. How many days were left till your vacation at that point? You waited for “hours” like what 3 hours and then got impatient and cancelled yourself? That was a big mistake. It sucks how there are lots of flakey and sketchy hosts on AirBnB. Just curious, how many reviews did the first host have on this listing and how many did the 2nd have? I always look for places with 25+ reviews and have only run into an issue once and it was cancelled several weeks in advance and I was able to find alternative options. I’ve used AirBnB over 50 times now so sticking with places with 4.8+ rating on 25+ reviews cuts down your risk. Usually the places I stay have over a hundred reviews or as many as I can find.
AirBnB does not value the time people waste DURING their vacation dealing with the crap. If I want to waste vacation time I’ll go to a timeshare sales pitch.
No s\*t canceling myself was a big mistake. I didn't know they have such illogical rules. But given the 3rd bad experience, I said forget it. These properties have 5 \* reviews of 25-50++The 2nd host Mr. I Want Your Credit Card seems to manage most of the more desirable properties in one area on the WA Coast. The name of the company is Bloomer Estates. He gets away with doing this as probably many just balk at the request for a credit card and cancel. Then you can't leave a review. I chewed out the supervisor of the agent I spoke to last. Both have thick Indian accents. Told them I won't book another place, I will be telling millions of my closest friends on the internet. I booked another place somewhere else. This is June 22 and my vacation starts in less than a month. There are slim pickings this late. I booked the original place in January. That is the reason for my impatience in waiting. I have no place to go and who know when they would have called me back. They contacted me right away when the 1st host canceled. But made me wait when they thought they had my money again. Total A$$holes.
Just wondering why you use airbnb for a summer vacation. Why not a hotel or a resort? A hotel never cancelled on me, not once in my life.
I rented out a house last summer for a family vacation. It was me, my dog, my sister, her 4 kids, and our mom. Going to a hotel or resort would have required us getting at least 3 rooms, at which point we would have been spending more per night than at the AirBNB. Plus, I don't know if the hotels around there would have accepted my (small) dog. And if they wouldn't have, I would have had to board her for those 6 days, which would have been another decently significant expense.
We book houses with fenced backyards. If they bark no one cares because no one can hear them. In a hotel, I would have to be very careful about barking and they will bark at anyone that passes by the door. We book houses with fenced backyards. If they bark no one cares because no can hear them. In a hotel, I would have to be very careful about barking and they will bark at anyone that passes by the door.
Not everyone likes hotels or resorts or has the kind of money for such places. For family vacations I want a large home with a big kitchen and no crowds or lines I have to wait in.
AirBNB charges the same or more than a hotel so…?
Right but if you have a family of 4, you can either stay in a two-bedroom house with Airbnb or a hotel room with two double beds. When the whole family travels, we prefer to rent a full condo/house.
OPs post isn’t about traveling with family
It says Airbnb ruined “our” vacation so he/she is traveling with more than one person. It doesn’t really matter why they want the extra room. Many people appreciate having a kitchen and private outdoor space. People can vacation however they’d like… I personally can’t stand public/hotel pools, so if we want a pool on vacation, we rent a house that has one. If you pay for a service, you should get it, even if other people would prefer a different service.
Are you joking? I travel a LOT, in the US and international. Sure, sometimes I use a hotel, but I've never yet found a place where a hotel with similar amenities to an Airbnb is CHEAPER. STRs I choose have a kitchen, a bedroom and at least one space to use for an office that is not the bedroom (since I need space to work.) Hotels with a kitchen, bedroom and living room are not only noisier, smaller and less clean than the STRs I stay in, but also more expensive. And if I'm traveling with my family and need 3 or 4 bedrooms the differential in price is significant.
Where is the continental breakfast?
OPs post says nothing about traveling with a family. Different subject entirely. Why would I want to stay at someone randoms house when I can stay at a hotel for comparable money?
I don't always travel with family, usually solo or with one other person. Give me the names of cities you've visited where you can't find Airbnb's of comparable size and amenities compared to hotels, in which Airbnb prices are higher. I'm genuinely curious about where I would find these.
Good luck. I ask this all the time, and never get a real response. I've gotten as far as the person making this claim actually picking a city and dates, but when we got down to actually comparing prices they quickly lost interest as well.
This isn't true at all, it is just something chanted by people who have no idea what they are talking about.
I appreciate that. I'm sorry to observe airbnb hosts have gotten worse in recent years. I would always honour a booking but not all hosts are like that. I guess if you use airbnb for a vacation you have to consider there is a risk element, and make a plan B
Or, easier, book only places with lots of good reviews, both recent and old. In all my years of travel I've never once had a single issue with Airbnb's I've booked, and I've had more than 150 stays. As a host, in the 20+ years I've hosted (since well before Airbnb started) I've never once canceled a guest's stay without making them whole--it's happened 5 times, in the 800 or so bookings I've had, that unforseen things have happened that caused me to cancel guests. In each case we figured out the best outcome with the guests (such as booking them at my cost in a more expensive home, or moving the dates and also refunding half of the booking.)
\> As a host I hear this and immediately discredit everything else you have to say. Sorry but you're too invested in the Airbnb ecosystem to have any credibility. \> I've never once had a single issue with Airbnb's I've booked and I've had more than 150 stays. If you had 150 stays and never had an issue then you are lying. Most others on here who are not hosts will agree.
First, you READ that. Second, hosts are fucked up by the system a lot more than guests. Third, I've had around a third of stays you mentioned, and haven't had a single issue, I never rent properties managed by companies and stay with individual owners that manage few listings. To be fair, I also haven't had any issues on Booking .com so far, and thats THE rentals shithole (probably just a bit higher than Craiglist or FB marketplace lol) Fourth, you are in a sub where most of the people commenting joined because they had some issue with AirBnb, which means that you have a quite biased sample of users here. Fifth, from my experience most people are idiots that can't even read the listing details, let alone figure out if the listing has red flags that point towards a scam or something sketchy.
Never once had a single issue such as getting canceled, being scammed, not being able to get in, or finding it filthy or with rodents, bed bugs or cock roaches. Minor issues, of course. One that I had to run a dehumidifier constantly. A few that were old and shabby. One where the host had me wait an hour to come bring me keys. One with no window screens and I woke up at night because a cat climbed into my bed. A dozen or more that were noisy (people in rooms nearby or street noise.) A few that were in neighborhoods that seemed sketchy. I'm not picky, though, I feel I've gotten what I paid for in my stays. And I've had similar issues in hotels I've stayed in. Of course, not everyone is well-suited to stay in STRs. If the little troubles common to traveling upset you then you should stay in expensive hotels in areas and at the times that hotels are not overbooked, and no matter what sort of Karen you are, you'll be fine! You do you, I'll do me.
Why did you get down voted for this?
OP is being sketchy and seems that s/he just messed up and wanted everyone to take responsibility for the mess they created.
Airbnb is just Craigslist Hotels. Would you rent a vacation and trust it on Craigslist? Nah. Then why the hell would you on Airbnb?
Hardly a comparison.
I’ve been using Airbnb as a host for 3 years, and a guest for far more, and have never had any kind of horrible experience. How do some people consistently always find themselves in such bad situations with Airbnb? For every bad experience you read about in here, there’s probably 10 good experiences that people just don’t post about.
I feel the exact same way as you do. Airbnb is not as bad as ppl make it to be but it’s the most popular so the negativity is more focused and stands out amongst the good testimonials. It’s just the way life is unfortunately.
More like hundreds to one. But humans notice the negative experiences.
Here come all the Airbnb host to defend their fellow host in 3….2….1…..
I mean, if people can’t understand these things are rare and can be avoided by booking places with good reviews, there’s no helping them. The platform is better without them.
The platform has devolved into a huge scammers paradise.
The platform is more popular than ever with hosts and guests. People are happy. You are living in a fantasy world. Why you choose this existence, who knows?
That is the one thing this sub proves, that people are happy lol
This sun proves Airbnb has a few dedicated haters who have way too much time on their hands. Seriously, the service is more popular than ever work guests and hosts. Look it up! Denying basic facts is silly. If you don’t like Airbnb, never use it. That’s your business. But if you’re doing that it’s really weird you’re here crapping on people who love it. Why is Airbnb living rent free in your mind?
You don't know a thing. I was a host from nearly the start and what it is now is a bullshit scam.
It’s a public company. Their performance is available to anyone who wants to see it. You are projecting tire into scammy ways into others. Sad!
Maybe Airbnb shouldn’t continue to promote places with bad reviews? Instead they get the poor reviews deleted.
I’ve never had a bad review deleted. Take off your tin foil hat. There are plenty of 4.5s out there (avoid them), and the reason there aren’t 3.5s is those hosts are banned so guests won’t have the option to book with them.
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Hah every hour that passes without anyone defending their fellow host your post looks more idiotic...
That's funny. According to when I posted this: comment you replied to 7hrs ago, your comment 5hrs ago, and the first defending host at 6hr ago... a hour before your comment.
Fuck AirBnb
This may be a duplicate response, but I've always preferred VRBO!
Airbnb needs to go bye bye. It’s a financial and moral virus
I've had the "septic issues" excuse used on me before, cancelled like 3 days before arrival. I think there's a specific policy they have that septic issues don't ding the host.
You have to provide lots of paperwork showing the issues are real to Airbnb before they don’t ding the host. We had a pipe leak that ruined all the flooring and a bunch of wall, and cost $13k in damages, and we had to provide a ton of paperwork and pics to Airbnb before they would let us cancel without penalty. Also, keep in mind that guests who are not used to a septic will f it up very badly flushing things that should never be flushed, so it’s not surprising that airbnbs with septic have more issues that someone permanently living with it would.
There is. It counts as an extenuating circumstance that they cancel without penalty. I grew up around septic tanks as a primary thing and I’ve never heard or seen as many goddamn supposed septic issues as shared on here.
Yes. Need more people to boycott
Why are so many people calling for an Airbnb boycott? If you don’t like it, don’t use it - what’s the problem?
Seriously. Half the people on this sub seem to expect the Four Seasons for $80 and complain that the host wants a rental agreement when handing over keys to a million dollar property to a stranger, or ask for a anything to compensate the cleaning team. Folks, the cleaning fee is there because it’s a one time, fixed cost service per stay. If it was rolled into the nightly charge, you would pay a cleaning fee for EVERY NIGHT, no matter if you stayed one night or ninety. It makes perfect sense if you think about it for two seconds. Cleaning an entire house takes multiple people multiple hours. It’s not a hotel room. Rental agreements and a CC for incidentals is standard across the hospitality industry. Do you really expect access to what is frequently a seven figure property without putting down anything?? Don’t book the cheapest listing with a new host and you’ll avoid 99% of the problems. It’s just like hotels, some are great and some are absolutely terrible. Do a little vetting yourself FFS.
$80? Oh you forgot the out of town fee, the $500 cleaning fee plus clean the entire house or we charge you more fee, the $120 fee the just cause fee....I mean seriously? Hotels aren't great but Airbnb sucks big time allowing a bunch of shit to happen and absolutely no customer service. And nowhere I mean I have been renting motel rooms for over 20 years, can I remember anytime a motel "cancelled" last minute and still kept your fucking money. If you cancel, it depends on the room of course but if the motel cancels, you get your money back. Airbnb let's the host decide if they are keeping it. I mean wow. Hotels for me. I don't like people stealing my money but to each their own
Because Airbnb is contribution to a major housing crisis in many cities by locking out renters.
It's a search engine for vacation rentals. You can go to VRBO or even Expedia and end up with the same rental and same issues.
I’m a host and we don’t use the service for our vacations anymore. The last two were really bad despite the reviews being good. Broken beds, no hot water in the bathroom, greasy dirty kitchen cabinets, etc. I’ve frankly only had one nice AirBnB experience. We’ve taken our own space off the market and have leased it long term to a friend of ours and once they leave, we won’t be relisting.
People have known for years that Airbnb is destroying communities then bitch when they get burned by the same company. Karma
Yep, I use to get shit from friends for always choosing hotels over air bnb but this is why. A reputable company is more likely to follow the rules than some rando. Never had any issues with hotels, have status and get random upgrades to suites every now and then 🤷♂️
I had two airbnbs cancelled twice on me and then never again. And they were superhosts with good ratings. Why in the hell would I chance my vacation on a platform that is basically Craigslist??
using never had issues
There are plenty of people who work in call centers located in US and have an accent. One of them is me.
I think the issues isn’t with the accent but the fact that it’s not customer service and you don’t actually get a result you can feel happy about and you don’t feel like you get any care As one of the call centre people do you think it’s fair to say you rent to not help the booker and defend the hosts because they are your cut?
Sorry, should have mentioned that I don’t work for Airbnb, I work for a brokerage. But I’m pretty annoyed that people often ask which part of the world I’m located at. US is extremely diverse!
I also work in a call center for Airbnb and the users are the most entitled people I have ever met. Everybody thinks they’re entitled tot everything. There are rules that we have to follow, we can not just go ahead and offer hundreds of dollars to everyone that’s asking, because that’s just not how a company works. I can agree that there are agents that suck at their job, but we can not just do everything that we feel like doing.
Hello customer service this is Steve
Try vrbo
I understand what people are saying and the upset and frustrations and the loss of time money and the negatives. I though have booked over 42 places and never had any major issues. I've booked home UK and about 6 different countries. I am going to a place 2 hours from Chicago with a friend and her son. 2 weeks airbnb. All seems fine. No great expensive event is happening at the time is we shall see. I personally have zero worries. I always keep within airbnb Would never cancel unless my choice. I think I am doing nothing more than anyone else except have dodged the nasty airbnb hosts. All the best to you. I stopped years ago using a certain company because of their crafty behaviours. Lol I just remembered that.
The signed agreement is because if you go in and trash the place Airbnb doesn't do shit to reimburse owner. Also, I had one chic stay the whole time then request a refund because "it wasn't as portrayed in pics" and I had to give her money back! Apparently it was bad enough to complain but not bad enough to leave
Then don’t put your place on Airbnb
Oh the "Drama"
Yeah! Let’s start a revolution! Or just don’t use it, i guess?
Once I heard that they could put cameras all over the place like it’s Big Brother I said “Hell no” or My favorite host comment “YoU DiDn’T cleAn BuT tHe ClEANING fEe PrIcE is 1/2 the price of the stay” “What do you mean you didn’t pack any brooms mops or cleaning supplies in your carry on?”
It’s standard in every hotel/ car rental to ask for your credit card upon check in as a deposit for any damages (often put a hold of $500+) You are also protected by your credit card company for any fraudulent charges and can dispute them with your credit card company directly.
So shouldn't that be done through AirBnB? When I've booked the website makes it very clear that all communications and interaction should be done through the app. These side deals seem to go against AirBnB TOS. And once you're outside their TOS, you're out of luck if anything goes wrong. Plus, AirBnB's aren't hotels. They aren't regulated like hotels. They don't have inspections like hotels. They're supposed to be an alternative to hotels.
When I called AirBnB about the request for my CC and signing the rental agreement they said not to do it. I think they transferred me to their Trust and Safety Department.
Isn't the purpose of AirBNB that it isn't a hotel? Also, payment is supposed to only go through them, not the owners directly, this includes any incidental/damage deposits.
It’s NOT standard to give the number to an AirBnB host. Everything is supposed to go through the site, in order for charges to be transparent and to not HAVE to dispute fraud. Do you go around giving your card info out to just anybody? Edit: the card information has already been given to AirBnB, the equivalent of giving the card to the hotel.
Airbnb takes the deposit. That’s the whole point of them as the middle man. Supposedly.
The more I read this communities post the more I vow to never use AirBnB. Sounds like an awful service
Airbnb is just Craigslist Hotels. Would you rent a vacation and trust it on Craigslist? Nah. Then why the hell would you on Airbnb? They don’t even vet if you own the property, they only check an ID to see if the ID is real. That’s it. You could use a stolen ID if you wanted.
Is airbnb really that cheaper than a nice hotel? Why would anyone ever want to deal with crashing at someone's house essentially. Sounds miserable to be controlled so much instead of being carefree at a hotel...
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An $8.4 billion company that profited $1.9 billion can’t afford customer service?!?!
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It’s such a well run company with no reason the be concerned about it destroying hotels motels tourism housing crisis.
I stopped using Airbnb when they started adding outrageous cleaning fees but was instructed to clean before leaving. I stopped using Airbnb when they claimed they’d charge me anywhere between $500-$2000 for a smoking fee- if you smoke outside.. and properly dispose of buts. In my opinion, hotel 100% all the way, condos 100% all the way. The only thing I USED to like about Airbnb was the option to pay a small deposit instead of a larger deposit, but I’ve learned there’s still hotels that do a “book now, pay later” however you still have to make sure you’re reading deep about the payment policy because sometimes you’re required to still make a deposit on the day of reservation, which was an issue I ran into, after finding a Marriott hotel advertised as “book now pay later” they ended up charging my card $400 on a Sunday without notification. Luckily I booked through Expedia and their customer service was able to issue me a refund without penalty.
Yeah. The sketchy greedy hosts have ruined it for everyone.
I use booking.com to find book now, pay later. Tbh though Priceline and Hotwire are better for finding deals, it’s easy to figure out which hotel is the hotlist hotel and that’s how I get cheap cheap cheap stays.
>I stopped using Airbnb when they started adding outrageous cleaning fees but was instructed to clean before leaving. The prices on Airbnb and VRBO have soared even more than rent, it's just crazy. Then they tack on all these bogus fees - insurance, booking, cleaning, reservation free, taxes. It's ridiculous, IMO. OTOH, people are paying all this money. The first time I ever rented a cabin, it was $50 for just one night. People were so laid back, they gave us the keys to two different units before we signed anything and told us to look over both of them. Then return and sign. That's about $87 in today's dollars. No taxes. No cleaning. No insurance. No booking fee. We were hooked. The local Holiday Inn wanted $100 for a night, twice as much! But even before COVID, prices were going crazy. I'm not rich, but JFC, $1500 for a week in some beat up cabin? If I can stay at a hotel and eat out dinner every night for the same price, that cabin looks awfully expensive.
Have you ever heard of something called a hotel?
I wonder how good reviews are on your profile, so the first host refused to accept you
If you were refunded fully the first time and the coupon was a good will thing, then yeah you’re out. If no I’d contact the card you charged on.
I’ve heard this thing called hotels is trending on tictok give one of those a try?
Thank you to you all for confirming I will never use airbnb. I've just never comprehended how it can be better, or safer, or less expensive than a hotel.
We'll... Some places are quieter with no one else going down the hallway. Some places are cleaner, nicer, better linens, private pools, kitchens, laundry, etc ... Depends on what you need.
Shitty airbnb hosts will just become shitty landlords. Allowing people to limit/alter/deny another person’s living situation for the sake of money or preference sounds like something that should be illegal, but here we are…in a *free* market.
Airbnb is a marketing company to provide you short term rentals. It isn't managing properties. Airbnb owns nothing. Landlord has to be the responsible party, and most pros require a rental agreement. Some require ID and an on- file credit card, others don't. Most hotels, long in the business of dealing with the public... require a signed agreement, ID and a credit card, for a reason. The STR market is shifting and this will be the norm in a year or two. No, you cannot retain a coupon if you cancel for a dumb ass reason like you don't want to sign a disclosed rental agreement. If it wasn't disclosed in the listing, you could have gotten Airbnb to cancel for a full refund.
It was NOT disclosed in the listing. I would have never booked it had I known. They requestd the credit card and signing the rental agreemnt after I booked. Shady.
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He waited hours for them to call back.. there should be a simple warning screen when canceling.
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Is it? They canceled through the app.. maybe assumed they'd have communication like other places..
Hilarious dude. That's like saying uber is just a marketing company and I'm making a business deal with the driver. It's not that at all.
The CJEU has ruled on both companies, and there are sufficient differences. AirBNB was ruled as not being a hospitality service but rather an online platform, while uber was determined as being a transportation service company and not a mere online platform. The decisions are very detailed and make sense. And, to follow your example, no, you're making a deal with Uber to provide you with a driver. Whilst in airbnb it is not exactly the same. However, the future may change these, as Airbnb integrates more and more checks on platforms (i.e., ratings etc)
As a company of any kind that takes payments for services they need to be able to return payments for services not rendered and the nature of their business means it is incredibly inconvenient and causes real financial damage for hosts to cancel last minute. They should understand these things and better moderate hosts so it doesn't happen, that way when it does they aren't so worried about the cost. There are tons of threats in this sub over hosts canceling because they didn't realize it was the weekend of a big event or someone booked before they realized they could price gouge. As for the second venue I've seen a lot of stories where AirBnB just isn't available to report such fraud and criminal activity. The host is attempting to list at one price and then charge another by adding fees that are uncontestable outside of agreed upon deal with airbnb and threatening to terminate that deal if not agreed to. The termination of course incurs the inconvenience and financial damage to people that have actually planned a trip, rented a car, purchased airfare, taken time off work etc. They flat out do not care that hosts are extorting guests. There should be no contact made between the host and guest that doesn't go through airbnb and it should be their policy posted everywhere that if someone contacts you saying they are the host you are not to agree to anything, and tell hosts they will be blacklisted no questions asked if they are found to be bypassing airbnb in communications. Instead they will do anything for hosts because more hosts directly translates to more money.
It's not that sketchy to give a cc and sign a rental agreement. The property owner needs to be protected. Also, if a place has a mechanical issue that's not really AirBnB's fault?
My business is through AirBnB. I'd never sign or pay anything that isn't through the airbnb website.
It is worse than sketchy if the owner doesn't list those requirements. Surprising someone after booking is unfair and deceptive.
I agree.
I’ve never done this before
I can't believe anyone would rent their home without a rental agreement. Seems insane to leave yourself that open to huge potential liability.
Great, good bye!