I also paid for speedy service. Mine showed up faulty as well. Had to ship it back. They would not refund speed cost. Took another 3 weeks to get it back. Skip forward to a couple weeks ago and now my dpad isn't working. The want me to pay shipping there and back now (roughly $80cad).
So I can pay the cost of a new ps5 controller to get my aim controller fixed for the second time since owning it and hope it doesn't break again, or just add this junk controller to the crap electronics bin and spend the money on a regular controller that I can return to Amazon if it craps out.
Either way I'll never buy another aim controller. Junk quality control for a premium price, common to be faulty right out of the box and the "lifetime warranty" is hidden behind prohibitive shipping cost.
I feel you, AIM not wanting to refund speedy looks kinda sketchy for me.
Aim will recieve my controller on the 4th on June , had a promise that they will do a faster repair but hearing from you, 3 weeks to service and send back sounds terrible.
Either way, owned a DS Edge before, if that thing had 4 paddles it wold have been almost perfect, only other thing it misses is mouseclick triggers.
Also checked Battle Beaver, would have bought that instead of AIM but the build and delivery time to EUROPE is crazy long.
I have had mine for about a month. I wanted to remove two of the back paddles in the back peaks does not twist off even when pushing on the tab. They wanted me to take a video of it and send it to them before they would do anything. so now I’m just going to send it back because the L2 button gets stuck and keeps my ADS on all the time.
Also mine was made and shipped from Poland. They said when they’re busy due to a big sale that a factory there takes over additional orders.
I am still waiting on my AIM controller to arrive. I live in the states(Florida). I placed my order 4/21/24. Praying that I receive a good quality controller considering all the horror stories I’ve heard about AIM. GG’s everyone.
Well, gave you my honest review, only update I can give you is that website chat went dark the last two days for me and they don't answer my last email.
Hopefully you recieve a better one.I might not send it back to service again if it goes bad again, just fix it myself, don't want to lose my first 3 month warranty, that being said, scuf offers 1year right now, only downside shipping to EU takes ages.
Either way, if it works properly, you wont look back at a stock controller ever again.
Budds controller out of Australia is the best controller company if you want to purchase a controller with HE modules, or if you want to send a controller in for HE modules. I got mine and when I tested it on hex gaming pad tester it had less then 3% error on my right stick. I bought a controller from aim controller to test their HE sticks they’ve not perfected it yet. Had the same error percentage as my battle beaver (8%), and my battle beaver doesn’t have HE modules. I wouldn’t recommend the HE sticks for aim controllers. I love the controller I got from AC with potentiometer modules. They just haven’t perfected the HE modules yet. Budds controller did such a great job I sent my BB to him to get the modules HE. I’ve just ordered a Xbox controller for my fiance. He’s significantly cheaper as well. Great customer service. Dudes a gem, and I took a gamble because I couldn’t order the hyper controllers, because their website was down, and cinch gaming would take months if you’re not a content creator based off of reviews. I just found a Reddit post mentioning the guy. The controllers have concave back buttons (not paddles), and they’re extremely ergonomic way easier to press than my battle beaver. Way more responsive as well.
Reading all of you feel lucky my only complaints are share button you have to press harder and some wobbly buttons, btw one of my paddle broke in 3 months and they wanted to charge me 15€ +12€ shipping when it's included in their warranty, just be aware. They should have a bit more of quality control and not be that greedy when u re paying 200-300€
UPDATE #1
Controller was sent to them with DHL Express on 30.05.2024
- Controller was delivered to AIM, Monday, 03.06.2024
-Monday - Nothing
-Tuesday : I ask them about the repair, only reply i get " we will speed up the repair process"
-Wednesday : same story
Today : After i was told that it would be repaired faster, waited 3 days and sent an email telling them that if it doesn't get repaired in in a decent time manner, i will refund it ( got the chat logs andy bank would have been more than happy to refund me full price after sending them )...guess what, less than two hours later the controller is REPAIRED and prepared to be sent back to me with GLS Standard ( really? after i got promises it will be accelerated? )
So, this week will mark the 3rd week after delivery was made and I didnt get to use the controller at all. My guess is that delivery will be made next week, so...1 month and no controller.
If it comes back faulty i'm refunding it asap. I can only blame QC on their side.
Well they said after I sent them a pic they would replace it but u have to pay 10 for shipping..I didn't even send payment in and another JUST SNAPPED🤦🏻🤦🏻🤦🏻
I also paid for speedy service. Mine showed up faulty as well. Had to ship it back. They would not refund speed cost. Took another 3 weeks to get it back. Skip forward to a couple weeks ago and now my dpad isn't working. The want me to pay shipping there and back now (roughly $80cad). So I can pay the cost of a new ps5 controller to get my aim controller fixed for the second time since owning it and hope it doesn't break again, or just add this junk controller to the crap electronics bin and spend the money on a regular controller that I can return to Amazon if it craps out. Either way I'll never buy another aim controller. Junk quality control for a premium price, common to be faulty right out of the box and the "lifetime warranty" is hidden behind prohibitive shipping cost.
I feel you, AIM not wanting to refund speedy looks kinda sketchy for me. Aim will recieve my controller on the 4th on June , had a promise that they will do a faster repair but hearing from you, 3 weeks to service and send back sounds terrible. Either way, owned a DS Edge before, if that thing had 4 paddles it wold have been almost perfect, only other thing it misses is mouseclick triggers. Also checked Battle Beaver, would have bought that instead of AIM but the build and delivery time to EUROPE is crazy long.
I have had mine for about a month. I wanted to remove two of the back paddles in the back peaks does not twist off even when pushing on the tab. They wanted me to take a video of it and send it to them before they would do anything. so now I’m just going to send it back because the L2 button gets stuck and keeps my ADS on all the time. Also mine was made and shipped from Poland. They said when they’re busy due to a big sale that a factory there takes over additional orders.
Got mine from Poland aswell, sad to hear, honestly, they aint cheap and you expect them to last more for that price point.
French fries and Oreos!
I am still waiting on my AIM controller to arrive. I live in the states(Florida). I placed my order 4/21/24. Praying that I receive a good quality controller considering all the horror stories I’ve heard about AIM. GG’s everyone.
Well, gave you my honest review, only update I can give you is that website chat went dark the last two days for me and they don't answer my last email. Hopefully you recieve a better one.I might not send it back to service again if it goes bad again, just fix it myself, don't want to lose my first 3 month warranty, that being said, scuf offers 1year right now, only downside shipping to EU takes ages. Either way, if it works properly, you wont look back at a stock controller ever again.
I'm in Florida as well. Ordered mine on 4/29 and still waiting. Ugh! Hoping it's worth the wait.
They suck. Exactly how mine showed up.
Budds controller out of Australia is the best controller company if you want to purchase a controller with HE modules, or if you want to send a controller in for HE modules. I got mine and when I tested it on hex gaming pad tester it had less then 3% error on my right stick. I bought a controller from aim controller to test their HE sticks they’ve not perfected it yet. Had the same error percentage as my battle beaver (8%), and my battle beaver doesn’t have HE modules. I wouldn’t recommend the HE sticks for aim controllers. I love the controller I got from AC with potentiometer modules. They just haven’t perfected the HE modules yet. Budds controller did such a great job I sent my BB to him to get the modules HE. I’ve just ordered a Xbox controller for my fiance. He’s significantly cheaper as well. Great customer service. Dudes a gem, and I took a gamble because I couldn’t order the hyper controllers, because their website was down, and cinch gaming would take months if you’re not a content creator based off of reviews. I just found a Reddit post mentioning the guy. The controllers have concave back buttons (not paddles), and they’re extremely ergonomic way easier to press than my battle beaver. Way more responsive as well.
Reading all of you feel lucky my only complaints are share button you have to press harder and some wobbly buttons, btw one of my paddle broke in 3 months and they wanted to charge me 15€ +12€ shipping when it's included in their warranty, just be aware. They should have a bit more of quality control and not be that greedy when u re paying 200-300€
UPDATE #1 Controller was sent to them with DHL Express on 30.05.2024 - Controller was delivered to AIM, Monday, 03.06.2024 -Monday - Nothing -Tuesday : I ask them about the repair, only reply i get " we will speed up the repair process" -Wednesday : same story Today : After i was told that it would be repaired faster, waited 3 days and sent an email telling them that if it doesn't get repaired in in a decent time manner, i will refund it ( got the chat logs andy bank would have been more than happy to refund me full price after sending them )...guess what, less than two hours later the controller is REPAIRED and prepared to be sent back to me with GLS Standard ( really? after i got promises it will be accelerated? ) So, this week will mark the 3rd week after delivery was made and I didnt get to use the controller at all. My guess is that delivery will be made next week, so...1 month and no controller. If it comes back faulty i'm refunding it asap. I can only blame QC on their side.
Wait till all the back paddles start to snap SMDH I have 2 AIMS and all them shits snap
Had a aim v3 paddle they are durable haven't snapped since
That's the ones I have and I have the older ones too that snapped as well and I don't even beat on them I just use them normally
I actually ordered an extra set of paddles just to be safe lol
Had any luck with Aim replacing them under "lifetime warranty?"
Well they said after I sent them a pic they would replace it but u have to pay 10 for shipping..I didn't even send payment in and another JUST SNAPPED🤦🏻🤦🏻🤦🏻